# Page 3 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is uAttend the right Time Clock solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126444/uAttend/reviews --- uAttend 4.5 (455) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of uAttend ## Showing most helpful reviews Showing 51-75 of 455 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Justin S. Vice President Real Estate Used the software for: 2+ years ### "We rely on uAttend and it has saved us a lot of time" December 20, 2022 5.0 We have been a customer for over 3 years. The hardware and software has performed as intended with zero maintenance. I look forward to the updates and upgrades uAttend continue to release which only makes their product a more powerful tool. Pros Online access and real time view of employee attendance Cons The fingerprint reader has some limitations. Review Source MM Michelle M. Office Manager Construction Used the software for: 2+ years ### "Great product" December 20, 2022 5.0 Very little issues at all with this system. Anytime I had a question, they were quick to help but pretty much user friendly and easy to use! Pros It is easy to use and we have used it for some time now and it meets all of the needs of our company. Cons Not much that is a con for us. I use this software daily to keep track of who is at work and where they clocked in at and what time, etc. so no real negatives for our company. Reason for choosing uAttend Not applicable Review Source WC Worthy C. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product, Great Price" September 12, 2019 5.0 After initially using paper time sheets, the switch to uAttend about 5 years ago was a life changer!!! Having 10-15 employees that travel a 100 mile radius can make it difficult to collect time sheets. Using the uAttend app has made it easy to collect and report time worked, vacation, and monitor who is currently working. I highly recommend uAttend to companies of any size to track various employees working at multiple locations. Pros The ability to use the app or desktop function to record time punches. It is easy to see who is in and out at a quick glance. Compiling time sheets for payroll is quick and easy. Ability to talk with the help desk who provides quick and accurate response and access. Cons There are some instances when passwords have needed to be reset for unknown reasons, but it is a quick and easy process. Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Tick](https://www.capterra.com/p/79088/Tick/) Reason for choosing uAttend Ease of use and price point Review Source VR Verified Reviewer Financial Administrator Manager Consumer Services Used the software for: 2+ years ### "Great and Inexpensive time tracking." April 14, 2022 5.0 This is the best priced and easiest software to use. Pros This software is so easy to set up and use. Cons I can say that so far, I've had no issues with the software. Reason for choosing uAttend This is the best priced and easiest software to use. Review Source SF Sarah F. Owner Apparel & Fashion Used the software for: 2+ years ### "This product works great!" January 17, 2023 5.0 Works great and makes tracking my employees times so easy. Pros Works great and makes tracking my employees times so easy. Cons I haven't found anything I don't like about this product. Review Source CH Clayton H. Owner Medical Practice Used the software for: 2+ years ### "Terrible non existent customer service" October 7, 2022 1.0 Received a email notice from Uattend that our monthly payment was not approved through the credit card. Office Manager ""chatted" as phone call was not answered - went to voice mail. Non payment was confirmed. I called credit card company who said not charge was declined. I called again and put on hold until call went to voice mail after 5 minutes. I called back and hit 1 for sales and who answered! Imagine. I told them to put me through to tech support. I was told an email was "sent out to a lot of people" by error saying their charges were declined. I asked if since this mistake was discovered has another email been sent out regarding the correction? He said no. I asked to speak to a manager to discuss this waste of my time and my office manger's time and he said no manager was available but one will call me. 24 hours has gone by and no call. I called again and was told all the managers were busy and could not speak to me. This is why this company should be avoided! Pros nothing, Cons Poor customer service, Review Source LP Lesley P. Human Resources Mechanical or Industrial Engineering Used the software for: 2+ years ### "Upgrade of system" April 2, 2019 3.0 Pros The software was great until you did the upgrade. Cons WITH THE NEW UPDATE THINGS ARE MORE TIME CONSUMING: When you make a note on the timesheet instead of it being under the times it now under the department not easy to READ- it was much better when the notes were under the hours worked. When looking at the whole week of a timesheet you cannot see it all on one screen, you must now scroll down to see the totals at the bottom of the screen. Another step to see the totals When putting time in for a benefit (vacation or sick) it is now more time-consuming. when typing the number of hours You cannot just type the number of hours now we have to type the number and then a colon and then the number again. It was so much easier before - we just typed the number. The colors to distinguish the difference between the days on the timesheet are very subtle and makes it hard to read. Review Source SB Suzanne B. HR Director/Compliance Officer Hospital & Health Care Used the software for: 2+ years ### "Uattend Time Clock" April 8, 2019 4.0 Customer service has always been very helpful. When we thought we needed a new timeclock, the service department helped me walk through an update that seemed to take them forever to get to work. They were very, very patient with me and the system and finally got the update done and it has seemed to resolve most issues I was having. Pros It's easy to log into. I can have instant access anytime I need. I also love that I can log in from my phone. Cons I don't love that if I'm working in a pay period that has ended, that it won't stay in that pay period. I have to keep changing it each time I go to a different employee's time care. I also don't like the recent change of taking away the color that noted overtime. Now it just blends in and I have to look for it more than when it was blue. It showed up right away. I also don't like that the clocks won't update automatically or that we are not sent an email telling us there are updates available. Review Source PC Paul C. Owner Government Administration Used the software for: 1-2 years ### "No longer worth the monthly fee" December 20, 2022 3.0 Within the last couple of years, uAttend has raised rates twice with no legitimate reasoning behind the extra monthly costs to its users. COVID-19 is not an excuse. Pros Various application use across multiple departments. Cons The growing monthly fees that appear to have no end in sight. Reason for choosing uAttend Pricing (last year's pricing to be precise) Review Source RT Richelle T. Admin Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Time Clocks " December 20, 2022 3.0 It has been good at cutting down time on doing payroll for the payroll department . faster and more efficient. Pros I like that i can see all employees at the touch of my fingertips and can track who is here and not here Cons I do not like that you have to search for certain features like the night shift and you can not group and department and see all there time at once . Reason for choosing uAttend We tried it because of the cost and the ability's to have it web based. Review Source PK Pamela K. I.T. Non-Profit Organization Management Used the software for: 6-12 months ### "Here it is" April 4, 2019 3.0 We selected this product for its ease of use for end users and its affordability. For the most part we are getting used to the limitations as well as the features. Initially, I changed a decades long standing policy to accrue leave time on the 15th because I was told uAttend would only accrue on the 1st. Now every time I need to adjust someone's the balance due to differing reasons, I have to start over on the 1st of the next month or the accrual date will change to the day I need to make the adjustment, because it does NOT only accrue on the 1st. Perhaps the balances could be adjusted in the payroll week without making it part of the Employee Services settings. Pros 1\. The product has a variety of features. 2. The customer service, help desk, live chat, etc. is always available and ready to help. 3. The initial setup and administration is fairly easy. 4. The company is motivated to improve the product. Cons 1\. The reports are not standardized. On some, the date range selection, the export function, etc. are in different locations, require different techniques, or need to be hunted for on the page. 2. The time off report seemed promising at first, but the current balance column does not reflect the balance in the date range selected. We could use a report that captures the balance at the end of a previous date such as end of year. 3. Software upgrades often introduce glitches or unnecessary changes that do not enhance usability 4. Overnight staff have to clock out/in before and after midnight to advance to a new date. 5. Cannot make manual adjustments to Leave balances without starting the whole process over on the first of the month. Review Source SY Susan Y. Executive Administrator Pharmaceuticals Used the software for: 2+ years ### "Very pleased with uAttend software!" April 6, 2019 4.0 Excellent experience! Pros As the company administrator for the uAttend software, I find it very easy to use! The customer service is very prompt to help answer any questions. The end user has simple steps and the supervisors edits and verification processes are simple! Really like this software! Cons Every so often I would like to write my own reports within the software & I haven't found a way to do this. Also, I would like to merge the data straight into Quick Books for processing payroll and I haven't found a smooth way to perform this tasks yet either....maybe I can't do it? I've spent about only 20 mins attempting to find a way & didn't find one and I'll try another day, but typically I'm able to figure things out on my own in this easy-to-use software, so I'm guessing it's just not available? Review Source VR Verified Reviewer Business Administrator Hospitality Used the software for: 2+ years ### "One of the best decisions we've made" April 4, 2019 5.0 Employees were using manual Excel spreadsheets to record time, expense reimbursement requests, and time off was recorded in our accounting software in a very cumbersome and not always accurate way. Time keeping in general wasn't technically 'legal', as staff wouldn't keep track of time on a day to day basis, but at the end of each pay period, just run random hours. There's no hiding anything now - UAttend has been a huge HR tool for us, takes the guesswork out and keeps us in compliance, and is so cost-effective! Pros Accuracy of timekeeping and availability of multiple means of keeping records for time off, hours worked, punch in and out locations, historical review Cons We love everything about UAttend. When we're a little less than happy with a particular feature, someone seems to know this and already has an update in place, or if you suggest a change, they are open and responsive to looking at it. Review Source VR Valerie R. CAO Building Materials Used the software for: 6-12 months ### "A good solution for our company" March 9, 2023 4.0 Pros The ability to access the information remotely is vital for us. I can work from a remote location and check and see who is clocked in, out, etc. I can also access time reports to begin payroll processing remotely. Cons The thumbprint option doesn't work, but the guys have adapted and use their index finger fine. Review Source CG Chris G. Director, IT Hospital & Health Care Used the software for: 2+ years ### "Awesome timeclock and software " April 9, 2019 5.0 This time clock automatically calculates time based on your choosing of payroll. You can print all timesheets in one portal, and even send by email directly from the admin web page. Overall wonderful experience and proud customer since 2016. Pros \-Everything runs perfectly smooth. -Can be used wireless or hard wired with Cat5 Ethernet cable. -Very simple to use web page -Users can punch in by app, phone number as an option or fingerprint. -Very simple management tools for Admin. (setting up users, adding, deleting, changes) -Ability to manually punch users in with Admin/manager access (in case of disasters, etc) -Customer service seems very personalized and quick to respond by email or phone. -Very easy to troubleshoot as Admin. -Great for the price! Cons None, everything is great. There is nothing . Review Source RM Riki M. Office Manager Oil & Energy Used the software for: 6-12 months ### "Excellent Service" December 20, 2022 5.0 Pros We love uAttend. It makes payroll and timekeeping so much easier. The website (and app) are so user friendly. We have tried other brands and found this to be the best. Cons The only downside I have found is you cannot make a mass edit (to remove time) if needed (for example: Holidays). You have to go into each person's time card individually, which is time-consuming. Reason for choosing uAttend We have several locations and were using manual punch clocks. We were not getting the timecards on time for payroll. We are way more productive now that everything uploads to a central location. Review Source VR Verified Reviewer Employer Graphic Design Used the software for: 6-12 months ### "Great product for our needs" April 2, 2019 5.0 We have noticed that since switching to uAttend our employees have become more responsible about tracking their time and we have been able catch certain situations where the time clocks have been abused and make the corrections or take the necessary disciplinary action. Pros This software is pretty easy to learn quickly and has many useful features that have aided us in making time tracking and payroll so much more streamlined and easier. We especially appreciate the time off request feature in the software. We also really enjoy the location services feature and the ability to lock certain employees locations that they are able to clock in and out from. Cons There are a few features that are a little annoying. You have the ability to set paid or unpaid holidays throughout the year but there is not an option for setting recurring holidays, you have to reset the holiday dates every year. Also, the software also has a mobile app which is very convenient, however, the app is currently very basic and does not have all the same features and capabilities that you have access to on the web version. Review Source SM Sabrina M. DON Hospital & Health Care Used the software for: 2+ years ### "good system overall user friendly " April 10, 2019 5.0 Pros easy for employees to learn, have to click a lot to review employee's time card would be nice to see all time cards for my department in a spread sheet so I know who needs corrections without clicking in and out of each employee account. Cons I wish when you clock in from a different location it would change the location on the time card punch. For example when we have an employee who has to work at another location to fill in although their primary site is the main site. They have to do a department transfer to change the location. We have over 50 departments to choose from so from the time clock with fingerprint scan they have to hit department transfer, scroll with up and down arrow to find the department then punch. Review Source AT Art T. Custodial Supervisor Facilities Services Used the software for: 2+ years ### "Excellent software!!" January 2, 2023 5.0 Love the product. Customer service is excellent!!! Pros Easy to use. Easy to navigate. Fast response time! Cons Wish it kept track of days off! Does not record. Reason for choosing uAttend Did not look at other products. Review Source SY Suhey Y. onsite recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Perfect" December 20, 2022 5.0 It has been very easy to use and quick to learn. The software makes my job a lot easier. Pros The software is easy to learn and use. Its organized Cons It would be great if it connected to other software's so I wouldn't have to go back and forth with the same information. Review Source LF Luis F. ACCOUNTING MANAGER Retail Used the software for: 2+ years ### "Time and attendance" December 20, 2022 4.0 average Pros easy to manage, install and user friendly. Cons unable to get multiple time cards at once Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Review Source VR Verified Reviewer Director Financial Services Used the software for: 2+ years ### "Time tracking tool and Attendance tracking " November 8, 2021 4.0 Overall experience has been positive, but open for better software with more accurate face recognition Pros Does what it says and is innovative - Time tracking devices now feature voice and biometrics for touch less logins and no surface tops. More hygienic and allays employees concerns - Easy to deploy (portable) and can be used various events and meeting room sessions for time clock attendance and tracking - Has a cloud software too which integrates with time tracking tool for server wide tracking, analysis and enforcing controls (e.g. attendance tracking, time out breaks etc.) Cons Face ID is still weak. Participants have to move their faces in various angles/directions to get the software to recognise them. Quite awkward Review Source PN Patrick N. General Partner Farming Used the software for: 1-2 years ### "Awesome for my Small Business!" April 2, 2019 5.0 As my employee numbers grew, I was spending so much time manually keeping track of their hrs and also getting into arguments about the amount of hrs a employee had. This time clock and software completely makes this NO WORK at all! It completely takes all the headache out of this task of employee time keeping! Pros This software provides easy online access to my employees hours as well as a great phone app to quickly look up anything I want to know about the employees hrs worked. I especially like that I get a phone notification when any of my employees punch in or punch out! I am a dairy farmer who is away at times and it is crucial to know for sure if my employees are at the Dairy and milking my cows at the correct times of day. Cons None. A few times I was a little confused as to where to find something or do something, but these times were quickly resolved by the very competent Tech rep. on the phone. Review Source Mariam R. Business Manager Education Management Used the software for: 2+ years ### "uAttend timeclock " December 5, 2016 3.0 We have been using uAttend for the past several years. Their website is easy to use and manage. Reports are easily accessible as well. Pros The software is easy to use and requires minimal maintenance. Cons The batch reports can only be run by the month. We have a unique set of pay period dates and it does not work well for that purpose. Review Source MM Maralin M. Business Manager Architecture & Planning Used the software for: 2+ years ### "Wonderful Software - UAttend" April 2, 2019 5.0 Before I had the UPunch time clock and UAttend software, my sole employee at the time was taking advantage and claiming time he did not work, and taking long lunch breaks. The time clock changed that quickly, saving me money and keeping my employee honest. I now have two employees and wouldn't part with this system. I have rarely had a problem, and when I did have a simple problem, the tech support was fabulous, and knew exactly what to do and why the problem was happening. Pros UAttend has made management of my employees' time cards much easier. I only have two employees, but calculating their time by hand would be difficult. Even with a small number of employees like mine, UAttend is an efficient way to start your payroll. I have changed employees a few times and it's very intuitive to archive records and set up new employees. Cons I work from home and sometimes do payroll on Sundays when I didn't have time on Saturday. I have to be careful that I select the right pay period if I do payroll on a Sunday to make I'm inputting the data in the right period. It defaults to the following week if I don't change it back. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.