# ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChurchTrac the right Church Management solution for you? Explore 864 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125787/ChurchTrac/reviews

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ChurchTrac

4.8 (864)

[View alternatives](https://www.capterra.com/p/125787/ChurchTrac/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of ChurchTrac

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

JW

Joyce W

Church AdministratorReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“From membership tracking to giving, communication, and event planning, everything is organized, intuitive, and designed with real ministry needs in mind.“

January 1, 2026

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain.“

March 18, 2026

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“The transition was surprisingly smooth, and now we have a unified platform that not only manages our church more efficiently but also helps us better connect with and serve our congregation.“

March 18, 2026

RY

Robert Y

TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“In theory, I could save myself the considerable time of not having to input all credit card charges from the bank to our files, but rather let these download automatically. Despite repeated efforts, we could never get this feature to work.“

August 17, 2024

Frankie S

ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years.

“The user access, security, communication, and bank transactions features along with the ability to run reports that help make data easy to read add up to an application that is a great value for money and useful for both users and administrators“

August 30, 2025

LR

Lorraine R

administrative assistantReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“You do not have a number to call for emergency help if your system freezes up. And the Annual fee should always let you know that you must update it manually, it does not come out automatically.“

October 16, 2024

Wendy F. M

Pastor's WifeReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“In addition, ChurchTrac’s automated communication tools help keep the congregation informed and up to date on church activities.“

April 8, 2026

LD

Lowrey D

Administrative AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes the reports module is somewhat limiting.“

January 21, 2026

## Showing most helpful reviews

Showing 1-25 of 864 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Larry H.  
Administrative Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Best Full-Featured ChMS"

March 18, 2026

5.0

We have enjoyed using ChurchTrac for over 3 years and everyone on our staff likes the features, simplicity and when they release new features - they just work!

Pros

Best Value for full ChMS. Only ChMS that includes basic accounting without using 3rd party software. Their Tech Support and Webinars really help.

Cons

Reporting engine is very basic. There are times when a double-entry accounting could be useful. Very basic website tools.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)

Reason for choosing ChurchTrac

Integrated fund-based accounting and better mobile functionality.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

The cost with accounting & lack of features

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for this Larry. We love being able to provide churches with an all-in-one church software that actually includes accounting and websites. So few companies do this! And the ones that do... well the support can sometimes be lacking. Speaking of support, don't hesitate to reach out to us if there's anything we can do to serve you. Blessings!

AS

Aaron S.  
Assistant Pastor  
Religious Institutions  
Used the software for: 2+ years

### "My Fifteen Years of Great Church Systems"

April 22, 2026

5.0

I have used Churchtrac in several churches over about 15 years. They have always been efficient and clean in the interface. They have always worked to improve the tools built into the system in a way that is suited for churches of all sizes. What they do (and they do a lot), they do amazing, and their cost is a fraction of what many others charge.

Pros

Churchtrac has the best amount of resources and tools built into one product. It's pricing is far better than many of the more popular systems while still providing a better product. The interface is easier to work with and easier to teach to others than most of the systems out there. The customer service is quick, personal, and helpful. They are constantly improving and adding to the list of resources.

Cons

Their system sending out emails is quickly improving, but they do not yet have detailed reports read, interaction, etc. Their website hosting and admin is new and quickly improving. However, they do not yet have detailed traffic reports, etc.

Alternatives considered

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

The Tithely Interface was rough and would not be as easy to implement or teach. The available tools were about the same. The price was close. But Tithely was multiple products built separately into one and felt like separate products. Churchtrac was all built into Churchtrac and far better to navigate and far easier to teach to those also going through the change in systems.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Cost, available tools, ease of use, ease to teach others

Review Source

Response from ChurchTrac Software

June 12, 2026

Love this feedback Aaron! You're not the first person to express your challenges with Tithely. The biggest difference between ChurchTrac and Tithely (besides our affordable price), is that Tithely started out as a giving platform and then started acquiring other platforms to add to their portfolio. Their approach is great for growth... but it does prove challenging in making a unified church platform like ChurchTrac. We're glad you found us. Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

MN

Mark N.  
Treasurer - Elder  
Religious Institutions  
Used the software for: I used a free trial

### "not the best experience"

February 12, 2025

3.0

Everything is taking too long to do. As a former programmer, I would suggest "user acceptance testing.

Pros

I am happy with the accounting. I recently joined and stepped back to Dec 1, and have process though December and Jaunary Checking accout, and plan to do Credit Card and Brokerage Acct (to accept gifts of Stock)

Cons

Not finding great value ChurchTrac youtube video. I have yet to be able to load Church Connect app, I really do not like the access to accounts and giving must go through the Connect app to configure for ACH

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

cost, desire for better web site @@@@@@@@@@@@@

Review Source

Response from ChurchTrac Software

February 19, 2025

It was so great getting to chat with you on the phone today Mark! To those reading this review, Mark's review was left mainly due to his email not showing our replies to his tickets and his bank not being able to sync with our platform (his bank's issue). Sometimes technology doesn't work the way it's supposed to ¯\\\_(ツ)\_/¯  But that's okay. That's why we pick up the phone to make the calls to help our churches. Thank you Mark! -Wes 

MR

Michael R.  
Ruling Elder, Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Churchtrac - Affordable, Effective, and Backed by Outstanding Support"

March 18, 2026

5.0

Implementing ChurchTrac has been a tremendous blessing for our church. It has simplified nearly every aspect of our operations while saving us about $600 per year in software costs. The transition was surprisingly smooth, and now we have a unified platform that not only manages our church more efficiently but also helps us better connect with and serve our congregation.

Pros

ChurchTrac strikes a rare balance—it’s simple to use, yet incredibly powerful. It’s well-designed, full-featured, backed by outstanding support, and remarkably affordable. We originally chose it just to manage our membership roll, not realizing how much more it could do. Because of the low cost, we figured we’d try it for a year. Within just two weeks, we had fully transitioned our membership, accounting (from QuickBooks Online), giving, online donations, and even launched the Church Connect app. The support has been exceptional. I’ve submitted a lot of questions, and every response has been quick and genuinely helpful. The extensive YouTube library is another huge plus—not just for learning how to use the system, but for discovering new ways to leverage it in ministry.

Cons

Honestly, my biggest frustration is that we didn’t find ChurchTrac sooner. For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain. Looking back, we missed opportunities and added unnecessary complexity. If I had to note a functional drawback, QuickBooks Online does offer more robust and customizable reporting. That said, ChurchTrac’s reporting is still very solid for most church needs, and the tradeoffs in simplicity, integration, and cost more than make up for it.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Reason for choosing ChurchTrac

ChurchTrac offered the best overall balance of the core features we needed—membership, accounting, giving, and a website/app—all in one place. It’s both simple and highly capable, which made it easy to adopt without sacrificing functionality. On top of that, the price makes it an exceptional value compared to other options we evaluated.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Neither tool provided membership management.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thank you for this feedback Michael! We're so glad you found us. Quickbooks is a great program, but like you said... it's just simpler to have everything in one place. Plus it saves money. Knowing that we save your ministry $600/year just puts a smile on my heart. LOVE it. Don't hesitate to reach out if there's anything additional we can do for you. Blessings! -Lorri

Rose W.  
President and CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A System That Is The Best CRM for Ministries, Churches, and Fellowships"

March 15, 2026

5.0

My overall experience with ChurchTrac is that I am so grateful that I was able to discover ChurchTrac I believe ten years ago. They have made so many positive updates and improvements to the system. ChurchTrac is our ministry's HUB for everything now and I highly recommend it to all ministries and fellowships.

Pros

The price you pay for what ChurchTrac provides is the greatest. The give you more than you what you ask for and the customer support is the top. Over the years I have been able to switch from using several programs to now only one. The Ease of Use is great. It is not complicated to learn. The Reports have helped in preparing tax returns to seeing where the ministry is going. Even when it comes to Member Management, this has been an asset.

Cons

The inability to have more than one way members can donate. It would be great if we could have in addition to Stripe that ChurchTrac uses, to add CashApp, PayPal and Venmo links for contributions.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing ChurchTrac

Cost and ease of use is important due to the fact that I have no staff and we are solely an online church and ministry since 2009.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too costly to maintain all of these or to have to switch back and forth in use and oftentimes getting confused. Now all of these products are within the ONE product.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thank you for this awesome feedback Rose! We're so glad that ChurchTrac has been the hub of your ministry, making it more simplified :-) Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

JS

John S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Engaging with ChurchTrac"

March 5, 2026

5.0

Our overall experience with ChurchTrac has been great. They have provided more tools and support than we ever expected.

Pros

Writing a 5-star review for ChurchTrac is easy. They do so many things well. What caught our attention initially was that is was developed for churches specifically. Our church started to look for just a replacement for our accounting software. The price for a ChurchTrac subscription that included the accounting software that we needed was less than most other accounting software on the market, but it offered more than just accounting software, it included a robust Church Management Software. The other main feature that attracted us to ChurchTrac is that it offers an amazing support network that includes the usual phone support but also webinars, YouTube Videos, online tutorials, and a complete online user guide. After viewing a few of their presentations, it became apparent that they do more than just software support. Much more. They provide ministry support to such an extent that you think that you have hired a consulting firm to help run your ministry smoothly, effectively, and efficiently, and then they throw in a healthy dose of encouragement besides.

Cons

We have been transitioning to ChurchTrac for about a month now and have not had any negative experiences so far. There is a bit of a learning curve to overcome but not sure what else they could do to expedite the process.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

Primarily for expense reasons (we just have 31 members in our congregation) but also for the fact that this was a company that specifically provided support for churches.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Looking for online, web-based software that was intended for use by churches.

Review Source

Response from ChurchTrac Software

June 12, 2026

Love this feedback John! We're here to help build the body of Christ. It's an honor to serve you and your church. Blessings!

Wendy F. M.  
Pastor's Wife  
Religious Institutions  
Used the software for: 1-2 years

### "Best Church Accounting Softward"

April 8, 2026

5.0

We tried other methods of record keeping, but they have not been as effective as Church Trac. We especially appreciate the accounting feature that allows us to print reports.

Pros

ChurchTrac is easy to navigate, with a clear menu system that makes updates simple and efficient. Its monthly pricing is reasonable and affordable for churches of many sizes. The platform also provides helpful training videos and responsive customer support, making it easy to get quick answers and resolve issues. The reporting and accounting features allow churches to track giving, events, attendance, and other important information in one place. In addition, ChurchTrac’s automated communication tools help keep the congregation informed and up to date on church activities.

Cons

We would like it if Church Trac had a genuine app that can be accessed from phones or tablets. The current access is like pulling up a web browser.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

We appreciated the fact that ChurchTrac was created by someone who is familiar with church accounting, which may/may not be different from other business accounting.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the kind words Wendy. We're so glad that your'e enjoying ChurchTrac. As always, don't hesitate to reach out to us if we can help in any way. Blessings!

AS

Ashley S.  
Finance and Compliance  
Religious Institutions  
Used the software for: Less than 6 months

### "Ditch Quickbooks for ChurchTrac"

April 6, 2026

5.0

Excellent and very attentive staff - the videos give great insight and nothing is hard. I found myself further in the process than I thought I would be, just in in the 30 day trial - so it was a no-brainer to sign up for the service. We are all excited about this cohesive software!

Pros

We are new users and love that ChurchTrac laid out how to get started, along with videos for details. I have put in a few tickets for questions and they respond so quickly.

Cons

I want a step by step checklist in my life - after doing the first three steps, I'm wishing I had a "this is how most churches start" to help me go from soups to nuts.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

Some were too expensive or were for bigger churches. I needed something that could grow with us and I central space for us to work.

Review Source

Response from ChurchTrac Software

June 3, 2026

Love this review Ashley! We're so glad that you found us. It's unfortunate that so many other church software companies are priced for big churches with big budgets. We believe all churches should have access to our all-in-one church platform. Blessings!

SB

Scott B.  
Senior Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "For small churches you need Churchtrac"

April 24, 2026

5.0

Their customer support is good overall. I am fairly tech, but navigation on the platform was easy once I got used to it. So far I love it.

Pros

When we saw what you get for the price, it was an easy yes. A lot of value in what it offers your congregation.

Cons

Switching from Givelify to Stripe. Switching our Sunday livestream from Facebook to YouTube. All of these are a challenge for our people to get used to.

Alternatives considered

[Tithely Church App](https://www.capterra.com/p/10027328/Tithely-Church-App/)

Reason for choosing ChurchTrac

Price and recommended by other local churches

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the kind words Scott. We're so glad you found ChurchTrac. As always, don't hesitate to reach out to us if you need anything. Blessings!

SP

Sharon P.  
Church Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Best System for a small church "

June 1, 2026

5.0

We have been using Church Trac for over a year, and I am very pleased with the entire system. I am still navigating some of the features that we have not implemented yet, but I am excited to get those features working.

Pros

Church Trac is user friendly, and the support and user guides are very helpful. When a ticket is entered, you receive an email and follow-up communication after all questions and concerns have been answered for the situation. The value of this product outweighs the cost. I receive updates through email and announcements for training on a consistent basis. The reconciling of our bank account is seamless and easy to navigate. I had a call about starting fresh as on January 1st, the gentleman I spoke with was very patient with helping to understand all the aspects of the accounting screens. I was confused but after the call he sent me several links to lead me through other tasks.

Cons

I work full time, so I miss a lot of the training that is held during the day and have a limited amount of time other than school breaks to have phone communications.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thank you for the kind words Sharon. We're so glad to serve you and your ministry. You've got this! Working full time while single-handedly doing your church's books.... you rock! We're here for you. Blessings!

EW

Elaine W.  
Executive Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Excellent support! "

February 25, 2025

5.0

Extremely perfect. So thankful we have church trac.

Pros

Carrie was extremely helpful, reassuring, kind, and easy to understand and work with. So patient!

Cons

Church trac is amazing and so is the staff.

Switched from

[CDM+](https://www.capterra.com/p/24586/CDM/)

Cost and available product to use with the amount of line being paid. It was extremely expensive for very little frills.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thanks for the 5-star review, Elaine. We're so glad to serve you! So glad you found us and got a major upgrade :-) 

EA

Edward A.  
Deacon and Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac is Awesome! - So far"

February 28, 2025

5.0

My overall experience has been great so far. We are just getting started but can see a lot of great value at a really reasonable price.

Pros

The ease to get setup and operating as well as how comprehensive the product is. It literally does everything we need all in one place.

Cons

The Income Statement report does not roll the costs to the top level categories.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

While Aplos was focused on churches and non-profits, it looked more complicated to use and the cost was more.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

It was expensive, hard to use, and not really geared for a church.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thanks for the 5-star review, Edward. We're so glad that you found us! Don't hesitate to reach out to us if you need anything.

BC

Bill C.  
Media Producer  
Religious Institutions  
Used the software for: Less than 6 months

### "Even our curmudgeons are smiling..."

January 16, 2025

5.0

I could not be more pleased with our transition to using ChurchTrac. Support is first-rate. I've submitted suggestions - and always get positive feedback.

Pros

Tons more features and less expensive than out previous software!

Cons

The awesome people who work there. I get quick replies anytime I have a question. EVEN ON WEEKENDS!

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing ChurchTrac

Video tutorials, wealth of training and support materials, product and technical support, and operating cost.

Switched from

[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)

Ancient user interface - extremely difficult for our staff to navigate.

Review Source

Response from ChurchTrac Software

January 23, 2025

Thanks for the 5-star review, Bill. Your comment about your "curmudgeons" gave me a good chuckle! As always, don't hesitate to reach out if there's anything we can do for you. Blessings! -Wes

GC

George C.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac meets all our needs"

March 14, 2025

5.0

It was great to work with the support team (all three that I contacted) and the software is exactly what a church needs to organize and manage various aspects of church life.

Pros

Program is very user-friendly and the support team is great to work with - patient and knowledgeable.

Cons

Some reports could be improved to meet used needs.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

ChurchTrac was more user friendly and priced more reasonably.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks was a program not suitable just for a church like ours. It is better suited to a bigger corporation type of business.

Review Source

Response from ChurchTrac Software

March 18, 2025

Thank you for the 5-star review, George. We're so glad that you're enjoying ChurchTrac! As always, don't hesitate to reach out to us if there's anything we can do for you. 

KS

Kathy S.  
Media Specialist  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac. The all in one program for church management."

April 1, 2025

5.0

The customer service is top notch. Quick response, quick turnaround with the export/import process for our database.

Pros

The program is very user friendly and easy to "figure out."

Cons

There hasn't been anything that I've encountered yet that I don't like.

Switched from

[One Church Software](https://www.capterra.com/p/149636/One-Church/)

ChurchTrac is more user friendly and easier to navigate.

Review Source

Response from ChurchTrac Software

April 2, 2025

Thank you so much for the kind words and puuurfect review, Kathy. It's such a blessing to be able to partner with churches like yours. As always, don't hesitate to reach out if you need anything. We're here for you!

JJ

Jonathan J.  
Founder and Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Every Church Needs Church Trac"

January 24, 2025

5.0

Overall I have had a very favorable experience with ChurchTrac. I have had it for over 5 years and don't see us switching any time soon.

Pros

How I am able to track whats going on in the ministry.

Cons

I am not fond of the how the system tracks attendance.

Switched from

[AgapeWORKS](https://www.capterra.com/p/131608/AgapeWORKS/)

ChurchTrac is a more robust solution that allows us to do more.

Review Source

Response from ChurchTrac Software

February 10, 2025

We appreciate the 5-star review, Jonathan. We're so glad to serve you! Here's some info on tracking attendance: https://www.churchtrac.com/support/attendance/creating-attendance-events  Blessings! 

CM

Carol M.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Garden City Presbyterian, Garden City MI"

November 25, 2025

5.0

I love it. Information at my fingertips. CT always available to develop new ways to use the application. Website formatting easy to use.

Pros

I have used CT for many years now. I find the cost very reasonable, the support is very good - even when one asks a stupid question. I am the primary user and find it very easy to manage our membership, and our pledge giving. Reporting is easy to use and I, on many occasions, have been able to pull up information quickly when needed. We have never had any issues with online giving. I feel totally secure in having this information in the CT system. Unfortunately, we do not use the accounting platform.

Cons

This issue is specifically on our end and not CT. I cannot get more people interested in using the online application for any aspect of CT. With an aging population, technology is not what they want. I need to find ways to show them how beneficial the information from CT can be for them. Always a goal.

Alternatives considered

[One Church Software](https://www.capterra.com/p/149636/One-Church/)

Reason for choosing ChurchTrac

Ease of use and affordability, security.

Review Source

Response from ChurchTrac Software

January 6, 2026

Thank you so much for the kind words Carol (and the 5-star review). You know what? Let's do a zoom call and see what we can do to help you and your congregation publicize your church app and get more user adoption. Reach out to our support team and ask for Rebecca and she will give you a link to shcedule it. Talk soon! -Wes

TV

Timothy V.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Church Trac Reveiw - 2025"

December 18, 2025

5.0

Church Trac has served us well and will more than likely continue to serve us well. We have created financials and budgets within the software for many years at this point

Pros

The software is relatively easy to use. Almost anyone with a business back ground will understand the software. Initial set up is relatively intuitive.

Cons

It would be nice if the reports format could be changed slightly. I would like to use fund as opposed to account from time to time.

Review Source

Response from ChurchTrac Software

January 6, 2026

Thank you for the 5-star review Timothy. Glad you're up and running with all things! Some reports are limited simply because we serve such a wide array of leaders with various skill levels. That being said, you can always export most of the reports and go wild and crazy to your hearts content in excel. That's personally what I do... but I'm also a bit of a nerd when it comes to data. Keep us in the loop with any other feedback you may have. We're always improving. Blessings! -Richard

FB

Frank B.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Treasure of the church"

January 3, 2026

5.0

I am new to treasurer position, learned basic functions quickly. Easy to use. Trained myself using training videos.

Pros

Customer support is good. If I have questions I can get them answered every time within 24 hours. Good training videos.

Cons

Categories where money comes in and out with some money budgeted is not accounted for in the budget.

Review Source

Response from ChurchTrac Software

January 6, 2026

Thanks for the 5-star review Frank! I'm glad our team and those training videos helped. I personally learned how to fix my car watching a YouTube video! &nbsp;Question... was there something specific you feel we could have created a training video for that we didn't have yet? -Wes

JW

Joyce W.  
Church Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Church Administrator "

January 1, 2026

5.0

Their support team is great, responsive, friendly, and genuinely committed to help us when we need the help.

Pros

ChurchTrac has truly exceeded our expectations. It’s easy to use, ChurchTrac delivers on every level. From membership tracking to giving, communication, and event planning, everything is organized, intuitive, and designed with real ministry needs in mind.

Cons

None that I can think of at this very moment. I cannot think of any anything that I liked least about ChurchTrac

Review Source

Response from ChurchTrac Software

January 6, 2026

Thank you for the kind words and 5-star review Joyce. You had to have at least one con about ChurchTrac. After all, we're not perfect. For example, ChurchTrac doesn't have the ability to make coffee for the pastor on Sunday mornings. That feature is still in development :-) Blessings! -Wes

GM

Georgianna M.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Quick Response"

October 16, 2025

5.0

Great for my job at the church. It was easy to get started. My Pastor uses other parts of the program. As we grow I'm sure it will be even more useful.

Pros

As the Church treasurer with no formal accounting training, the best thing about ChurchTrac is the almost instantaneous answer to any questions I have. Thanks, ChurchTrac.

Cons

I have not learned how to set up my own forms. I'm sure there is website that could instruct me. I will look it up for the future.

Review Source

Response from ChurchTrac Software

December 17, 2025

Thank you so much for the 5-star review and the kind words, Georgianna. As always, don't hesitate to reach out if you need anything. We're always here to help :-)&nbsp;

RM

Rene M.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Church Trac Westminster"

March 12, 2026

5.0

It is great! I have no complaints. It is very easy to learn once you get the hang of it. I would recommend it to people

Pros

User friendly, and easy to use. Fix mistakes very easily. I have not used Church Trac before and it is easy to learn

Cons

I wish it would let you add two lines to a customer giving/pledging instead of doing it line by line.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the kind words Rene. Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

JC

Joe C.  
Lead  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "One app- all your need "

April 16, 2025

5.0

Great experience, excellent customer service. I love the videos; they are very helpful, as is the customer service.

Pros

The best service was on point and on time to answer all my questions. One app served all my needs. It's very affordable and easy to use.

Cons

I don't have anything negative to think of at this point. I think the service is very will set up with videos and someone to help answer all your questions.

Review Source

Response from ChurchTrac Software

April 17, 2025

Hi Joe. We're glad you found us! Isn't it awesome to have all the tools you need for your church under one roof? Reach out to us anytime, we're here to serve you and build the body of Christ :-) 

PW

Pearl W.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Survey requested"

April 9, 2025

5.0

Most phone calls have been Excellent & don’t feel worried about future service

Pros

\[sensitive content hidden\] provided great Support today with his help with our twilio accouny

Cons

I did not have any problems that chris wasn’t able to help with

Switched from

[One Call Now](https://www.capterra.com/p/152597/One-Call-Now/)

Pastor requested, price, products offered

Review Source

Response from ChurchTrac Software

April 14, 2025

Thanks for the 5-star review, Pearl. We're so glad that you're enjoying ChurchTrac. As always, don't hesitate to reach out to us if you need anything. 

PM

Phil M.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Response to requests"

December 16, 2024

4.0

Pros

It is expandable as our church grows which is a great benefit.

Cons

At this point, Churchtrac is working as we expected.

Review Source

Response from ChurchTrac Software

January 2, 2025

Thanks for the review, Phil. We're glad you're enjoying ChurchTrac! Don't hesitate to reach out to us if there is anything additional we can do for you.

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