# ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChurchTrac the right Church Accounting solution for you? Explore 857 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125787/ChurchTrac/reviews

---

ChurchTrac

4.8 (857)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of ChurchTrac

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

JW

Joyce W

Church AdministratorReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“From membership tracking to giving, communication, and event planning, everything is organized, intuitive, and designed with real ministry needs in mind.“

January 1, 2026

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain.“

March 18, 2026

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“The transition was surprisingly smooth, and now we have a unified platform that not only manages our church more efficiently but also helps us better connect with and serve our congregation.“

March 18, 2026

RY

Robert Y

TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“In theory, I could save myself the considerable time of not having to input all credit card charges from the bank to our files, but rather let these download automatically. Despite repeated efforts, we could never get this feature to work.“

August 17, 2024

Frankie S

ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years.

“The user access, security, communication, and bank transactions features along with the ability to run reports that help make data easy to read add up to an application that is a great value for money and useful for both users and administrators“

August 30, 2025

LR

Lorraine R

administrative assistantReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“You do not have a number to call for emergency help if your system freezes up. And the Annual fee should always let you know that you must update it manually, it does not come out automatically.“

October 16, 2024

IP

Ian P

Secretary TreasurerReligious Institutions, Self-employedUsed the software for: Less than 6 months.

“Great tool for small churches who are require to keep the same records as large churches, and so easy to use for recording member attendance at all functions.“

March 16, 2026

LD

Lowrey D

Administrative AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes the reports module is somewhat limiting.“

January 21, 2026

## Showing most helpful reviews

Showing 1-25 of 857 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aaron B.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great software for any church at a great price!"

February 5, 2026

5.0

Overall, I've had a fabulous experience with ChurchTrac. As the pastor of a smaller church with many responsibilities, I appreciate a product that is easy to learn and use and doesn't cost a fortune. I'd strongly recommend this company and their products to any church looking for a way to keep track of people and projects, communicate with your congregation, and manage a functional and fresh web presence.

Pros

ChurchTrac provides an unmatched value for the cost of this product. In this segment there are many competitors, but you must pay double or triple what ChurchTrac charges for the same features. Additionally, ChurchTrac has the best support team I've ever worked with. In addition to numerous online help topics and a growing library of videos, support tickets are responded to almost immediately. I've been using this software for more than 5 years, and over time they have continued to update and improve the product. I keep getting a better solution and the price remains consistent.

Cons

The setup with twilio integration was challenging and ultimately I wish I hadn't gone that route. There are still improvements to be made in this regard, and with the email campaign manager in general.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

These products were far more costly and less functional

Review Source

Rose W.  
President and CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A System That Is The Best CRM for Ministries, Churches, and Fellowships"

March 15, 2026

5.0

My overall experience with ChurchTrac is that I am so grateful that I was able to discover ChurchTrac I believe ten years ago. They have made so many positive updates and improvements to the system. ChurchTrac is our ministry's HUB for everything now and I highly recommend it to all ministries and fellowships.

Pros

The price you pay for what ChurchTrac provides is the greatest. The give you more than you what you ask for and the customer support is the top. Over the years I have been able to switch from using several programs to now only one. The Ease of Use is great. It is not complicated to learn. The Reports have helped in preparing tax returns to seeing where the ministry is going. Even when it comes to Member Management, this has been an asset.

Cons

The inability to have more than one way members can donate. It would be great if we could have in addition to Stripe that ChurchTrac uses, to add CashApp, PayPal and Venmo links for contributions.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing ChurchTrac

Cost and ease of use is important due to the fact that I have no staff and we are solely an online church and ministry since 2009.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too costly to maintain all of these or to have to switch back and forth in use and oftentimes getting confused. Now all of these products are within the ONE product.

Review Source

MN

Mark N.  
Treasurer - Elder  
Religious Institutions  
Used the software for: I used a free trial

### "not the best experience"

February 12, 2025

3.0

Everything is taking too long to do. As a former programmer, I would suggest "user acceptance testing.

Pros

I am happy with the accounting. I recently joined and stepped back to Dec 1, and have process though December and Jaunary Checking accout, and plan to do Credit Card and Brokerage Acct (to accept gifts of Stock)

Cons

Not finding great value ChurchTrac youtube video. I have yet to be able to load Church Connect app, I really do not like the access to accounts and giving must go through the Connect app to configure for ACH

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

cost, desire for better web site @@@@@@@@@@@@@

Review Source

Response from ChurchTrac Software

February 19, 2025

It was so great getting to chat with you on the phone today Mark! To those reading this review, Mark's review was left mainly due to his email not showing our replies to his tickets and his bank not being able to sync with our platform (his bank's issue). Sometimes technology doesn't work the way it's supposed to ¯\\\_(ツ)\_/¯  But that's okay. That's why we pick up the phone to make the calls to help our churches. Thank you Mark! -Wes 

AB

Alicia B.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Best option out there for churches"

January 9, 2026

5.0

I have used ChurchTrac for a few years now and I really enjoy using the software. What sets them above others is that they offering a full accounting option and built in check in system. Again I can't say enough about their customer service!

Pros

I like that is it a one stop shop. You can manage all the aspects of running a church from one place. I really like the banking, texting/emailing, check-in systems, and people management.

Cons

There are some things on the website and app design that are not very user friendly, but the customer service is a great at helping figure it out.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

Its all in one with Churchtrac and it is affordable.

Review Source

Response from ChurchTrac Software

January 12, 2026

Thank you so much for the kind words and 5-star review Alicia. We're always working to make ChurchTrac the very best all-in-one church management software (with amazing support to go along with it). Blessings!&nbsp;

Larry H.  
Administrative Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Best Full-Featured ChMS"

March 18, 2026

5.0

We have enjoyed using ChurchTrac for over 3 years and everyone on our staff likes the features, simplicity and when they release new features - they just work!

Pros

Best Value for full ChMS. Only ChMS that includes basic accounting without using 3rd party software. Their Tech Support and Webinars really help.

Cons

Reporting engine is very basic. There are times when a double-entry accounting could be useful. Very basic website tools.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)

Reason for choosing ChurchTrac

Integrated fund-based accounting and better mobile functionality.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

The cost with accounting & lack of features

Review Source

JS

John S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Engaging with ChurchTrac"

March 5, 2026

5.0

Our overall experience with ChurchTrac has been great. They have provided more tools and support than we ever expected.

Pros

Writing a 5-star review for ChurchTrac is easy. They do so many things well. What caught our attention initially was that is was developed for churches specifically. Our church started to look for just a replacement for our accounting software. The price for a ChurchTrac subscription that included the accounting software that we needed was less than most other accounting software on the market, but it offered more than just accounting software, it included a robust Church Management Software. The other main feature that attracted us to ChurchTrac is that it offers an amazing support network that includes the usual phone support but also webinars, YouTube Videos, online tutorials, and a complete online user guide. After viewing a few of their presentations, it became apparent that they do more than just software support. Much more. They provide ministry support to such an extent that you think that you have hired a consulting firm to help run your ministry smoothly, effectively, and efficiently, and then they throw in a healthy dose of encouragement besides.

Cons

We have been transitioning to ChurchTrac for about a month now and have not had any negative experiences so far. There is a bit of a learning curve to overcome but not sure what else they could do to expedite the process.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

Primarily for expense reasons (we just have 31 members in our congregation) but also for the fact that this was a company that specifically provided support for churches.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Looking for online, web-based software that was intended for use by churches.

Review Source

IP

Ian P.  
Secretary Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "From Australia Southeast"

March 16, 2026

5.0

Support staff are great. I always get an answer to questions within 24 hours, even though I am in Australia. I have never felt alone in learning how each area works and the best way to utilize all functions of the software

Pros

ChurchTrac has taken a large amount of paperwork from the Secretaries duties. Great tool for small churches who are require to keep the same records as large churches, and so easy to use for recording member attendance at all functions.

Cons

I'm finding difficulty in recording visitors attendance at services. When a family drops in during a holiday trip, I don't need to have their details in the main data base

Alternatives considered

[Gracely](https://www.capterra.com/p/10008520/Gracely/)[Chmeetings](https://www.capterra.com/p/184192/Chmeetings/)

Reason for choosing ChurchTrac

More of what I wanted and needed in a simple form

Review Source

CF

Curt F.  
Senior Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Getting Started with ChurchTrac"

February 23, 2026

5.0

Set up has been a breeze, even for someone with limited technology experience. The ChurchTrac team is very knowledgeable and has been able help us get our site set up and make it available to our members very quickly.

Pros

Ease of use so far. We are just getting started and the ChurchTrac team has been outstanding so far.

Cons

Haven't had enough time to not like anything yet. So far their team has been able to answer all of our questions and walk us through any problems we have created ourselves.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Ease of use and value for the money. We wanted something that allowed members to connect and donate online.

Review Source

RH

Roy H.  
Deacon, Trustee  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Database and Customer Support"

January 24, 2026

5.0

My experience with ChurchTrac is nothing but EXCELLENT! The customer support is the best I have ever seen. I attend a small church and I use ChurchTrac for our membership records. I don't use most of what the database can do. I run reports and keep membership data current. When I have a question or problem and contact ChurchTrac for help, they respond almost immediately. The database is friendly to operate and can do anything a church needs for record keeping.

Pros

ChurchTrac is very church oriented. The database has everything you need to keep track of what's happening in your church. I love the report feature and especially the custom report feature.

Cons

The cost is a bit pricey for a small church. Especially when you don't use all of the features. I wish ChurchTrac has various versions of the database because we don't use half of the features of the whole program.

Review Source

Response from ChurchTrac Software

February 4, 2026

Thank you for the 5-star review Roy! Just thinking out loud here... what are other subscriptions your church is paying for that ChurchTrac could replace? I would be curious to see if there are other tools your church is paying for that you already get with ChurchTrac. Maybe we could do a zoom call and look through it together? Reach out to us Roy!

RM

Rene M.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Church Trac Westminster"

March 12, 2026

5.0

It is great! I have no complaints. It is very easy to learn once you get the hang of it. I would recommend it to people

Pros

User friendly, and easy to use. Fix mistakes very easily. I have not used Church Trac before and it is easy to learn

Cons

I wish it would let you add two lines to a customer giving/pledging instead of doing it line by line.

Review Source

EA

Edward A.  
Deacon and Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac is Awesome! - So far"

February 28, 2025

5.0

My overall experience has been great so far. We are just getting started but can see a lot of great value at a really reasonable price.

Pros

The ease to get setup and operating as well as how comprehensive the product is. It literally does everything we need all in one place.

Cons

The Income Statement report does not roll the costs to the top level categories.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

While Aplos was focused on churches and non-profits, it looked more complicated to use and the cost was more.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

It was expensive, hard to use, and not really geared for a church.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thanks for the 5-star review, Edward. We're so glad that you found us! Don't hesitate to reach out to us if you need anything.

BC

Bill C.  
Media Producer  
Religious Institutions  
Used the software for: Less than 6 months

### "Even our curmudgeons are smiling..."

January 16, 2025

5.0

I could not be more pleased with our transition to using ChurchTrac. Support is first-rate. I've submitted suggestions - and always get positive feedback.

Pros

Tons more features and less expensive than out previous software!

Cons

The awesome people who work there. I get quick replies anytime I have a question. EVEN ON WEEKENDS!

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing ChurchTrac

Video tutorials, wealth of training and support materials, product and technical support, and operating cost.

Switched from

[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)

Ancient user interface - extremely difficult for our staff to navigate.

Review Source

Response from ChurchTrac Software

January 23, 2025

Thanks for the 5-star review, Bill. Your comment about your "curmudgeons" gave me a good chuckle! As always, don't hesitate to reach out if there's anything we can do for you. Blessings! -Wes

GC

George C.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac meets all our needs"

March 14, 2025

5.0

It was great to work with the support team (all three that I contacted) and the software is exactly what a church needs to organize and manage various aspects of church life.

Pros

Program is very user-friendly and the support team is great to work with - patient and knowledgeable.

Cons

Some reports could be improved to meet used needs.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

ChurchTrac was more user friendly and priced more reasonably.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks was a program not suitable just for a church like ours. It is better suited to a bigger corporation type of business.

Review Source

Response from ChurchTrac Software

March 18, 2025

Thank you for the 5-star review, George. We're so glad that you're enjoying ChurchTrac! As always, don't hesitate to reach out to us if there's anything we can do for you. 

TS

Tod S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great support from Churctrac Staff"

April 14, 2025

5.0

The support Ii have received, through support tickets and calls, has been outstanding. I wish I would have reached out more and earlier in my Churctrac adventure.

Pros

It seems easy and I think most people in our church will be able to use it for their assigned tasks.

Cons

In the accounting side when you click on a drop down menu the boxes that open up are the same size and color scheme as the boxes in the window. If the drop down menu boxes where offset, and or a contrasting color it would help me find them.

Switched from

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

Too cumbersome and too expensive. Touch Point was used by our previous pastor for membership information and attendance tracking.

Review Source

Response from ChurchTrac Software

April 17, 2025

Thanks for the 5-star review, Tod. It's a blessing to serve you and your ministry. We're glad you reached out too!

DA

Dianne A.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Best and easiest software ever!"

December 16, 2024

5.0

It has been awesome. I hated having to separate funds from tithes and offerings in order to keep a total available but Church Trac does that for me.

Pros

It is very user friendly, has great reports, and if you can’t figure something out on your own, there is usually a you tube video to help.

Cons

So far I haven’t found anything about it that I don’t like.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost was the main reason but after doing a trial run, I would say that Church Trac meets more of our needs and that Quick Books was basically “overkill”. We were paying for features that we didn’t need.

Review Source

Response from ChurchTrac Software

December 30, 2024

Thanks for the 5-star review, Dianne. We're so glad you're enjoying ChurchTrac. Though QB is a great tool... it is overkill for many churches. Don't hesitate to reach out to us if you ever do need any help with anything. Blessings :-) 

LC

Lincoln C.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Church Trac Works For Me It Will Work For You! "

October 12, 2024

5.0

Church Trac is tailored to religious organizations and I love that. My overall experience has been positive and provided greater transparency for the financial recording.

Pros

I like the easy and flawless operation of Church Trac. You need no previous knowledge it is very user friendly and they are always ready and willing to assist if you have problems. All of York calls are answered and the assistance is very professional.

Cons

Not sure if this is a con but I would have preferred if the expenses not be listed as minuses but rather just appear in the statement as expenses since it is understood they are already expenses.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

The ease in the online demo and the trial. Additionally, the reasonable price for the number of names that could be added.

Review Source

Response from ChurchTrac Software

October 23, 2024

Thanks for the 5-star review, Lincoln. We give you 5 stars too! It's such a joy to help you and your ministry! We look forward to serving you for more years to come :-)  -Vernel

CH

Charles H.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ROCK Solid Church Management System "

November 11, 2024

5.0

Easy to use, and easy to setup when you follow the user guide and videos.

Pros

Your customer service is excellent, every question I have been asked has been answered very quickly.

Cons

I would like to see more choices in Bible versions. We are progressive church that focuses on inclusive language. I would like to be able to have more customization for the dashboard.

Alternatives considered

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

We liked the features that are included and the pricing

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was not user friendly, very confusing to use.

Review Source

Response from ChurchTrac Software

November 21, 2024

Thanks for the kind words and 5-star review, Charles. QB is great... but for many churches it can be overkill and overly complex. Remember, Accounting and Giving are just small parts of our all-in-one church software. You can plan worship, build a website and church app, and so much more. Blessings! -Wes

LD

Lowrey D.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ChurchTrac - A ministry within itself to our church!"

January 21, 2026

5.0

Having served for 30 years at a 5,000 member congregation using one of the major church software programs around, I am loving ChurchTrac! The ease of use and the quick, efficient support makes all the difference. There is never an issue that isn't resolved the very day I send in an inquiry. Invaluable and incredible! Coupled with regular updates and improvements I am able to accomplish my job with confidence and ease.

Pros

The affordability for a small church is a must. ChurchTrac affords our church to cover all the bases with giving, accounting, mass text/email and people records. On top of that, the customer support can't be beat compared to other major software programs. And I love the applications for webpage and phone app - Connect - another big money saver for us.

Cons

Sometimes the reports module is somewhat limiting. I wish the 2-Factor authorization would allow for a separate voice number for the user's email/text. My phone carrier was down for 24 hours across the nation and left me without the ability to login.

Review Source

Response from ChurchTrac Software

January 27, 2026

Thank you for the kind words and 5-star review Lowrey. It's an honor to serve you and your church!

SM

Susan M.  
Bookkeeper and assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "Very Happy Churchtrac User"

February 19, 2025

5.0

We researched the product, and were very impressed with their video content on YouTube describing in bite-sized pieces how different aspects of the program work. We tried the 30 day trial and were very happy with how well supported the programs are with easy-to-find help videos and articles, as well as how responsive their support team is for more convoluted questions. After purchasing one of the packages, their team has continued to reach out to us with tips, suggestions, and even a free zoom call to make sure we are getting started on the right foot. So far it has been a stellar experience!!

Pros

I love the way the way Churchtrac is set up for church use, everything from how families are grouped together for easy maintenance, to the way the accounting structure is set up, and how easy it is to get giving contributions and other reports run and distributed. We have just started to use the system and can't wait to try the other goodies that we know are available!

Cons

Some of the entry screens are a bit clunky, and the fly-out menus on the left keep flying into the way of what I'm doing. But those are small things compared to how good the program is.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thank you so much for the kind words and 5-star review, Susan. We're so glad you're enjoying everything. Yes... please do try out all the other goodies in the software. Automations is especially awesome :-) 

Frankie S.  
Consultant  
Computer & Network Security  
Used the software for: 1-2 years

### "A great app for church leaders at a great price"

August 30, 2025

5.0

Overall, ChurchTrac is a great app for church leaders and administrators to track their churches impact in their neighborhoods, membership growth, and other church member milestones.

Pros

I have used ChurchTrac in the past to track the members and work of a church I assisted, it was helpful for those of us consulting and the leaders involved. The user access, security, communication, and bank transactions features along with the ability to run reports that help make data easy to read add up to an application that is a great value for money and useful for both users and administrators

Cons

some have told me they had issues withthe sotware, I however love the application and could not find any issues that were dealbreakers for me.

Review Source

Response from ChurchTrac Software

September 12, 2025

Thanks for the 5-star review Frankie! It's an honor to serve you and your ministry. Don't hesitate to reach out to us anytime.

GM

Georgianna M.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Quick Response"

October 16, 2025

5.0

Great for my job at the church. It was easy to get started. My Pastor uses other parts of the program. As we grow I'm sure it will be even more useful.

Pros

As the Church treasurer with no formal accounting training, the best thing about ChurchTrac is the almost instantaneous answer to any questions I have. Thanks, ChurchTrac.

Cons

I have not learned how to set up my own forms. I'm sure there is website that could instruct me. I will look it up for the future.

Review Source

Response from ChurchTrac Software

December 17, 2025

Thank you so much for the 5-star review and the kind words, Georgianna. As always, don't hesitate to reach out if you need anything. We're always here to help :-)&nbsp;

JM

James M.  
Administrator  
Accounting  
Used the software for: Less than 6 months

### "Church Treasurer"

February 18, 2025

4.0

Thus far this has been a wonderful experience.

Pros

The easy access and the use of product. It is up to date and the staff is super.

Cons

The ability to remember all that the product makes available. Each time I use it there's something new to learn or become familiar with.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Less complicated and easier to understand.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thanks for the review, James. ChurchTrac does a lot... and sometimes it can be a little overwhelming trying to do everything it offers. I always say to focus on one area and master it, and then move on to another screen. As always, don't hesitate to reach out if there's anything you need! 

JC

Joe C.  
Lead  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "One app- all your need "

April 16, 2025

5.0

Great experience, excellent customer service. I love the videos; they are very helpful, as is the customer service.

Pros

The best service was on point and on time to answer all my questions. One app served all my needs. It's very affordable and easy to use.

Cons

I don't have anything negative to think of at this point. I think the service is very will set up with videos and someone to help answer all your questions.

Review Source

Response from ChurchTrac Software

April 17, 2025

Hi Joe. We're glad you found us! Isn't it awesome to have all the tools you need for your church under one roof? Reach out to us anytime, we're here to serve you and build the body of Christ :-) 

MK

Margaret K.  
Interim Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great product for all congregations"

February 12, 2025

5.0

Very good. I am an interim pastor and this has helped my congregations (generally smaller in size) to refresh their online presence with a smaller tech savvy team onsite.

Pros

I most appreciate the support given by the team and the ease of use once established.

Cons

While there is great support once we reach out to them, I felt we could have used some initial follow-up once the product was purchased to assist in a quicker use of product.

Review Source

Response from ChurchTrac Software

February 17, 2025

Thanks for the 5-star review, Margaret. We actually follow-up with every new subscriber and we reached out to you via phone and email but you never responded back :-(   Don't hesitate to reach out to us. We're here for you! -Wes

YR

Yvonne R.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Exceptional Service"

September 20, 2024

5.0

Very impressed on punctuality of return calls. Love the program, and customer service.

Pros

Chris, returned the call promptly, and walked me through the questions I asked. Thank so much, may God continue to bless the company as we are blessed with this program.

Cons

Honestly the price. Although a special price was given on the 1st month. Still for a small church is a little rough.

Reason for choosing ChurchTrac

Am familiar with ChurchTrac & easier to use

Review Source

Response from ChurchTrac Software

September 25, 2024

Hi Ynonne! Love the feedback. Regarding price... Even though we're the most affordable church software around... we still want to go above and beyond to be a blessing to your ministry (NOT a burden). Do this: Send a support ticket to our team to explain your situation. Tell them Wes sent you. Okay? Blessings!

Talk to a Capterra advisor for free and get results within 15 minutes.