# Page 4 | Spark Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Spark Hire the right Video Interviewing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125710/Spark-Hire/reviews

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Spark Hire

4.7 (109)

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Last updated March 13th, 2026

# Page 4 - Reviews of Spark Hire

## Showing most helpful reviews

Showing 76-100 of 109 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Stacey D.  
Candidate Relations Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "SparkHire is a great value add for a video intro on a resume"

August 6, 2019

4.0

Pros

We use it to help our candidates and consultants stand out from the rest of applicants and add a video introduction to their resume using SparkHire.

Cons

Sometimes candidates have a hard time downloading the flashware needed to get it to work on their computer. Also, overall audio quality is spotty at times.

Review Source

LH

Laura H.  
Office Manager  
Accounting  
Used the software for:

### "Best utilized by companies with a younger and/or more tech savvy hiring pool"

March 19, 2018

5.0

The burden of phone interviews was nearly eliminated.

Pros

Spark Hire eliminates the need for scheduled phone interviews, which is excellent when you have a large number of candidates to sort through and a small hiring team. The software also lets you tag and comment on potential candidates. This allowed me to add my comments and feedback on individual applicants before shooting them up to my boss for the final determination.

Cons

Though our team found it easy to use, many of our older applicants who are less familiar with technology struggled to make the videos, or even to make videos that could be seen/heard easily. This ultimately prevented us from keeping the program permanently.

Review Source

RK

Randall K.  
Section Manager  
Higher Education  
Used the software for: 1-2 years

### "Works great!"

May 17, 2019

5.0

We've used SpareHire in place of phone interviews, and it saves us a lot of time.

Pros

Easy to view the videos from anywhere quickly

Cons

Can't think of anything. This is a perfect product in my view.

Review Source

BW

Bradford W.  
  
Telecommunications  
Used the software for: 1-2 years

### "Easy to use and exceptional customer service"

February 21, 2015

5.0

Pros

Their customer service. Most HR technologies require me to be a go-between and try to troubleshoot tickets. If one of my candidates is having problems, Spark Hire calls them directly (yes, calls them! not emails them... such a great service!).

Cons

There is no screen sharing option. But honestly I don't even need that for 99% of the candidates I'm interviewing.

Review Source

CM

Claudia M.  
HR Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ACCES Employment Review"

September 6, 2018

5.0

It's been a great experience. We are now looking at training so we can take advantage of all that the product offers.

Pros

The software is very easy to navigate, and we have not received any complaints from our clients

Cons

We don't have any complaints at this time, other that we wish it was a little less expensive since we are paying in Canadian dollars

Review Source

VR

Verified Reviewer  
Process Development Engineer  
Biotechnology  
Used the software for: I used a free trial

### "Spark Hire Video Interviews"

March 22, 2019

5.0

Pros

I did a video interview through Spark Hire and it was quite painless and smooth! Everything was straight forward and there were no surprises-- recording time, questions were clear, etc.

Cons

Nothing! This is a great way to conduct video interviews.

Review Source

TD

Tiffany D.  
  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great interview tool"

February 23, 2015

4.5

Pros

It's very easy to use, share, and provide feedback. The mobile app works very well, too, and candidates love it. Customer service was excellent!

Cons

It's difficult to convince candidates how easy it is to use. The sort feature could be improved in terms of candidate name, job listing, etc.

Review Source

NT

Nate T.  
Staffing Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "User Friendly!"

January 24, 2019

4.0

Love it! They answer questions from candidates, which is awesome!

Pros

I love how easy it is to move around the platform, set up videos and questions, create links and follow through one OneWay submissions

Cons

More customization would be awesome. After speaking to some Customer Service folks, it sounds like that is in the pipeline. Certain features are going to boost this platform, no doubt!

Review Source

EH

Ericka H.  
National Director, School Leadership  
Education Management  
Used the software for: 1-2 years

### "Great Softward"

March 25, 2021

5.0

Exceptional

Pros

Love how I can centralize my interviewing process with this tool.

Cons

N/A I don't have any issues with software

Review Source

Response from Spark Hire

April 1, 2021

Hi Ericka, Thank you for sharing your experience using Spark Hire! We are happy to hear that you have had such a positive experience with our software. Happy hiring!

AR

Amy R.  
Human Resource Manager  
Retail  
Used the software for: 6-12 months

### "Ames Taping Tools Review"

February 12, 2019

4.0

Overall, our experience with Spark Hire has been a good one.

Pros

This tool gives us the ability to see our candidates even when we can't get a face to face scheduled due to travel schedules.

Cons

We initially purchased this with the intention of doing live video interviews. The software does not allow candidates to do live video interviews from a mobile device.

Review Source

DS

Danielle S.  
Recruiting Manager  
Human Resources  
Used the software for: Less than 6 months

### "Awesome Customer Service and Easy to use"

August 23, 2018

5.0

Using SparkHire has allowed my Operations Team a faster way to get through 2nd interviews. Being able to tailor make the questions is great! My Representative is always super helpful! He always gets back with me in a timely manner, and has offered suggestions as well.

Pros

It’s so easy to use-it’s self explanatory.

Cons

Nothing to list in this section. Our Operations and Recruiting Team love it!

Review Source

AD

Annie D.  
Recruiter  
Building Materials  
Used the software for: 6-12 months

### "SparkHire is worth it!"

February 24, 2021

5.0

great experience. My time is valuable and this saves me a ton of it.

Pros

Once SparkHire is set up, it is easy to use. Best part of this system is that it saves us time.

Cons

Set up is time consuming at first. But after that, it's a lot better.

Review Source

Response from Spark Hire

March 5, 2021

Hi Annie, Thanks for your awesome review! We appreciate you sharing how easy-to-use and time-saving our platform has been for you. Thanks again for sharing your experience!

TE

Tugce E.  
Sessional Lecturer  
Public Policy  
Used the software for: Less than 6 months

### "A must-to-have at these unprecedented times!"

June 18, 2020

5.0

It increased efficiency in our work by being a great time saver and helped our overall productivity. I recommend it!

Pros

I like that Spark Hire makes the hiring processes relatively "normal" in the new times of COVID-19 that we live in (especially since it is convenient for all parties involved. In simple words, it is a very good platform for video interviewing and provides a variety of features depending on the needs of your company.

Cons

My experience with the software is rather limited, yet I have not had any problems so far.

Review Source

AL

Ariel L.  
HR Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Addition to the Interviewing Process"

December 9, 2016

5.0

Spark Hire has helped add an additional layer to our interview process to further vet candidates. I have enjoyed sharing the interview videos with hiring managers, it gives our team additional info and helps determine if they are a good fit prior to bringing them in for an interview.

Pros

Spark Hire allows our team to get a feel for the candidate prior to bringing them in for an interview and potentially saves a lot of time to vet a potential hire.

Cons

Set up is not super intuitive, it can be figured out but it was a little clunky at the beginning. Also, I would prefer if they shared set up instructions or best practices instead of having to watch videos on how to work with the software.

Review Source

BA

Bryson A.  
Dir of HR  
Hospitality  
Used the software for: Less than 6 months

### "Spark hire has really saved us time and money. We have become more efficient in our hiring process."

July 25, 2017

4.0

Pros

The one way video interviews are fantastic. I also really like the way the software walks the applicant through an unfamiliar process.

Cons

The back-end interface needs work. it is challenging to navigate to specific interviews and to manage a larger quantity of interviews.

Review Source

JF

Jasmine F.  
Talent Acquisition  
  
Used the software for: Less than 6 months

### "Now, we can do more in less time."

July 31, 2017

5.0

Pros

\-Ease of use for both the employer and the candidate -Offers great flexibility for both the employer and the candidate

Cons

\-Not yet able to complete a live interview from a mobile device -Not sure if we can send a "not moving forward" email from the site

Review Source

BG

Becky G.  
Office Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Excellent source of help for professional hiring"

December 5, 2018

5.0

Tremendously eased the interview and selection process to hire for positions in a growing practice. Thank you!

Pros

Recommended by hiring professional, was never disappointed. Helped tremendously to weed out individuals in the hiring process, very modern and customizable for each position posted. Exceptional customer care and attention.

Cons

There is nothing I do not like about Spark Hire.

Review Source

SP

Savannah P.  
Executive Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Spark Hire makes hiring easy!"

September 25, 2018

4.0

Spark Hire has been a good fit for our company and has helped us find great staff!

Pros

I love the series of questions and videos and it has made it a lot easier for us to filter through all of our candidates to find the right staff members for our team.

Cons

It's a little bit hard to navigate in my opinion, I wish it was a little easier and maybe a little bit more simple. I also wish it made it easier on our candidates.

Review Source

MR

Mark R.  
Global Performance Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and effective"

February 9, 2019

4.0

Outstanding site, perfect for our required usage.

Pros

Easy to read layout, and ability to edit very quickly.

Cons

Replaying video sometimes cause over play from a previous one, making it impossible to listen to responses.

Review Source

PS

PJ S.  
VP Talent  
Financial Services  
Used the software for: Less than 6 months

### "Amazing and transformational"

January 24, 2019

5.0

Love Sparkhire it has changed our hiring process and we are winning in the talent department!

Pros

It is easy to use , it helps meet our hiring demands

Cons

n/a I cant think of anything to comment on here

Review Source

EW

Evan W.  
  
  
Used the software for: Less than 6 months

### "Sparkhire is great for interviewing candidates"

January 5, 2019

4.0

Pros

This application is extremely easy to use and the navigation is almost self explanatory. No background knowledge in computers is required to use this app and is great for interviews.

Cons

The downside to this application is that it does cost a fair amount per month. That being said, it limits smaller businesses and companies from adopting this app to their workflow.

Review Source

LS

Larissa S.  
Recruiting Coordinator  
Consumer Services  
Used the software for: Less than 6 months

### "Wonderful Experience"

August 23, 2018

5.0

Pros

I like the fact that the candidate has the opportunity to interview in the privacy of their own home

Cons

There is really nothing I don't like. Very easy to use

Review Source

LS

Lacy S.  
Director HR  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sparkhire for the Childhood Drowning Prevention Foundation"

November 23, 2021

5.0

Excellent!

Pros

I like that it saves me time in the interview process AND I love the video messaging and calendaring applications. Great training and support!

Cons

I think it's weird that you have to create a question set in the question set area, but you can edit the questions in the interview area. That has caused me a couple of challenges, but I got past it.

Reason for choosing Spark Hire

Not applicable.

Review Source

Response from Spark Hire

December 3, 2021

Hi Lacy, Thank you so much for your wonderful review! We are so happy to hear that our platform has been helpful in saving you time and that you've enjoyed using our video messaging feature. Happy hiring!

MH

Mel H.  
  
Telecommunications  
Used the software for: Less than 6 months

### "Spark Hire <3"

March 3, 2015

4.5

Pros

I just began doing my own interviews this year, and Spark Hire has made the process so much more fun. It really gives me a chance to get to know someone before ever even meeting them. It saves me time, which I don't have a lot of, and effort. It just makes things so much easier!

Cons

There's really not much I don't like. Sometimes the video playback doesn't work, but that could very well be something on my end. Overall, it's a solid product.

Review Source

FH

Fred H.  
COO  
Real Estate  
Used the software for: Less than 6 months

### "Applicants are shy"

August 23, 2018

5.0

Many applicants that seemed to have excellent potential didn't do the video interview. We began thinking that we were missing good hirs because they were shy so we have taken this stage out of our hiring process.

Pros

Works as advertised. It is great screening applicants in this format. We just meet with the ones that kill their 1 way video interview

Cons

No issues with the platform/ Everything worked as it should

Review Source

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