# Page 3 | Spark Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Spark Hire the right Video Interviewing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125710/Spark-Hire/reviews

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Spark Hire

4.7 (109)

[View alternatives](https://www.capterra.com/p/125710/Spark-Hire/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Spark Hire

## Showing most helpful reviews

Showing 51-75 of 109 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Sherita G.  
SR HRBP  
Management Consulting  
Used the software for: 2+ years

### "SparkHire Review"

June 4, 2019

4.0

Pros

I like the ease of using the software from both the end user and the administrator side.

Cons

the limitations we have on job slots...not the software's issue but due to budget, we are limited on how many open spots and how we market them. For example, if we have a role that is not only in one location for the posting, we have to select a location.

Review Source

CE

Curt E.  
Director of Sales  
Real Estate  
Used the software for: Less than 6 months

### "Spark Hire Review"

June 24, 2021

5.0

I would highly recommend Spark Hire to anyone trying to streamline your hiring and interview process, it's worth the investment.

Pros

The Spark Hire platform is very user friendly and creates a great share point with anyone involved in the hiring process along with the time savings recognized in the hiring process. It also allows you the ability to have several department applications available with different skill set questions for a particular role.

Cons

I do not have any negatives about the platform or software.

Reason for choosing Spark Hire

Based on my usage of Spark Hire for the last couple of years with another company for my team, it is a valuable tool and resource to help me in the hiring process.

Review Source

Response from Spark Hire

June 29, 2021

Hi Curt, Thank you for your wonderful review! We are so happy to hear how user-friendly and time-saving our platform has been for you. Happy hiring!

LG

Lauren G.  
Recruiter  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Spark Hire Improves Time to Fill "

March 9, 2021

5.0

We are solving the time to fill numbers and also improving the interaction from recruiter to candidate.

Pros

This product has been easy to integrate within our Applicant Tracking System. It allows us to interview faster which is helping our time to fill numbers tremendously.

Cons

I would prefer to have more customization options for communicating with candidates within Spark Hire. We have several hubs to recruit for and I need to be able to personalize the message.

Alternatives considered

[HireVue](https://www.capterra.com/p/132193/Team-Build/)

Reason for choosing Spark Hire

Ease of use, price

Review Source

Response from Spark Hire

March 12, 2021

Hi Lauren, Thank you so much for sharing your experience using Spark Hire! We appreciate you sharing how time-saving our platform has been for you and how easily it has integrated with your ATS. Happy hiring!

SC

Stacy C.  
University Program Manager  
Wholesale  
Used the software for: 6-12 months

### "Great tool in this virtual recruiting environment "

February 23, 2021

5.0

Pros

Easy to use as far as sending it out to candidates and able to filter to see accepted, completed, etc. I like that you can send the video to other interviewers. We have had positive feedback from candidates about the experience and ease of use.

Cons

I would like to be able to see when the invite was sent for the candidate to complete.

Review Source

Response from Spark Hire

March 5, 2021

Hi Stacy, Thank you for your wonderful review! We are happy to hear how easy-to-use you and your candidates have found our platform. Happy hiring!

VF

Vicki F.  
Program Administrator  
Management Consulting  
Used the software for: 6-12 months

### "No More Scheduling Video Interviews"

January 9, 2018

4.0

We have coached our candidates on the best practices to employ when utilizing SparkHire's self directed video application. This has saved us a huge amount of time, and our candidates love it because they can complete their interview on their own time.

Pros

In the past, when we wanted a video interview with a job candidate, we had to email back and forth to find a time that would work for both the interviewer and the interviewee. We are a recruiting firm and often schedule several interviews each week. Spark Hire is a self directed program that allows our job candidates to access the recording interview on their schedule and answer prewritten questions. We no longer have to worry about schedules.

Cons

Job candidates are a bit wary of the software, and not entirely sure how to use it. Without a "real person" on the other side of the camera, they can sometimes appear stiff or stilted, and they often have trouble allowing their personality to shine through.

Review Source

CB

Casey B.  
Vice President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Spark Hire is Great!"

November 5, 2021

5.0

Pros

Spark Hire has really helped make our interview process more effective and efficient. By using Spark Hire for our initial interviews, we are able to spend more time focusing on the candidates that we want to move forward with, and less time on the initial interview process. Spark Hire is also very user friendly, both on the admin side and the interviewee side. Additionally, with the video interviews stored in Spark Hire, we are able to easily share these interviews with members of our Leadership Team, allowing the team to communicate and collaborate about our candidates.

Cons

We do not have any complaints about Spark Hire!

Review Source

Response from Spark Hire

November 11, 2021

Hi Casey, Thank you for the wonderful review! We are so happy to hear that Spark Hire has helped make your interview process more effective and efficient. We love having you as a customer!

RR

Ronald R.  
Principal  
Human Resources  
Used the software for: 6-12 months

### "Easy to use and customizable!"

November 4, 2021

5.0

Easy to use whether on my iPhone or laptop to create and watch interviews!

Pros

The interview question library and ability to customize interviews!

Cons

I wish the recorded one-way interviews had a transcription service!

Reason for choosing Spark Hire

Ease of use, ability to customize interviews and keep an interview library.

Review Source

Response from Spark Hire

November 11, 2021

Hi Ronald, Thanks for your awesome review! We are happy to hear that you've found our platform easy to use and that you've enjoyed the ability to customize your interviews. Happy hiring!

DK

Dave K.  
Director of Technical Learning  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great for efficient first-round interviews"

October 17, 2023

5.0

Pros

I like Spark Hire as a screening tool for first-round interviews. You can quickly find out if people are computer-literate, well-spoken, respond to deadlines, and get a quick gauge of their skills and background before going to the trouble to set up an interview that could be a waste of time for both parties. You get "live" audio/visual interaction with a candidate in seconds rather than spending many minutes or hours. You can then hit the ground running faster in your in-person interview with candidates that move to that step, because you've already gotten some of the basics out of the way in the Spark Hire interview.

Cons

I don't have any major drawbacks with this software. It's quite easy to use and sort through candidates quickly.

Review Source

BB

Bethany B.  
HI Generalist  
Human Resources  
Used the software for: 2+ years

### "Very Happy With Spark Hire! "

June 10, 2021

5.0

Awesome overall experience! From HR to hiring Supervisors it is our favorite tool!

Pros

We appreciate the ease of Spark Hire. Also your customer service is top notch!

Cons

No Cons. All around great experience and used for every job opening that we have.

Review Source

Response from Spark Hire

June 16, 2021

Hi Bethany, Thank you so much for sharing your experience using Spark Hire! We are so happy to hear how easy to use you have found our platform and that you've had a great experience. Thanks again for your feedback!

KF

Kelly F.  
Marketing/Ops Manager  
Fund-Raising  
Used the software for: 2+ years

### "Sparkhire - We don't hire anyone without it!"

August 23, 2018

5.0

Our overall experience with Sparkhire has been awesome! We literally use this as our first line in our interview process. Some people won't even click on the link, or do but never complete it...it let's us know those are probably not individuals that would be a great fit for our company. Then those that do complete the Sparkhire, we're able to see them and evaluate from a high level if they'll be a good fit, prior to sitting down with them face to face! I wouldn't use anything else to do our hiring! It's been a huge life/time saver for us!

Pros

We use Sparkhire to interview EVERYONE of our employees. This is the first thing they have to do! It's incredibly easy to use and I love the format!

Cons

I wish it were user friendly from my phone. I find it difficult to use trying to flip from one question to the other on my phone.

Review Source

DB

Daniel B.  
Utilities Maintenance/Boiler room  
Education Management  
Used the software for: 6-12 months

### "Awesome experience"

February 23, 2022

5.0

I had a great experience using Spark Hire and in the future will definitely use again without question. The interview went smooth and well received.

Pros

I recently interviewed for a position using Spark Hire and was absolutely amazed by the simplicity and organized layout of the app. The features were great and the process was enjoyable.

Cons

I didn't experience any cons during my time with Spark.

Review Source

JE

Josh E.  
  
Telecommunications  
Used the software for: 1-2 years

### "A major improvement to our hiring process!"

February 20, 2015

5.0

Pros

First off, the concept of a video interview platform is absolutely brilliant. Everything is intuitive and the platform has several flexible options for holding the video interview. We prefer the one-way interview because it allows us to get a glimpse of many different candidates for a position. I love that that Spark Hire is very proactive with their customer interactions, and even bumped us up to an upgraded plan so we can try out other features.

Cons

There have been a couple bugs in the interface here and there, but it has never impacted the full functionality and Spark Hire appears to resolve them quickly. To me, small bugs like that are a sign of a smart company that is always developing on their software platform to make it more functional to their customers.

Review Source

VR

Verified Reviewer  
Logistics & Supply Chain Executive Recruiter  
  
Used the software for: 1-2 years

### "Great way to bring candidates and clients together!"

March 14, 2018

5.0

Easy way to connect candidates and clients from different locations.

Pros

\- Easy to use - Customizable to your company using the questions you want to use - Pre-made questions and templates - Phone app

Cons

The biggest con is not anything the company can do or change - but it is the difficulty that some candidates have in creating a quality video. ex: cannot use the app, too much light, too dark, poor video quality, sound cutting in and out. - Video quality was sometimes lacking - Expensive

Review Source

RA

Randy A.  
Director of Development  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Spark Hire is an effective, user-friendly and affordable option for acquiring video applications."

July 25, 2017

4.0

Through Spark Hire I am able to more efficiently and accurately screen applicants, which bolsters the conversion rates of my candidates for my clients. This, of course, makes me look good!

Pros

What I like most about Spark Hire is that it's so easy to use both for applicants and for recruiters or HR teams. Also, I can easily customize every aspect of the entire process down to the last detail.

Cons

If Spark Hire would "self-integrate" an Applicant Tracking System or at least the very basics functions of an ATS, it would be the perfect platform. One specific example is to view a video application and being able to immediately and seamlessly send a "customizable" email template to candidates. This is because specific thoughts/ideas/suggestions come to mind that are unique to each applicant and it would be extremely efficient and productive to be able to spontaneously write to/communicate with them.

Review Source

JL

Julie L.  
Development and Talent Acquisition Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Outstanding Customer Service "

May 19, 2019

5.0

We are a global organization that is starting to establish new parameters and procedures to better align our recruiting efforts and this tool allowed us to increase our speed and efficiency!

Pros

It’s so convenient and believe it’s THE recruiting Tool of this generation! It’s also very practical for a global organization like us!

Cons

That’s their is only one language of utilisation

Review Source

Yasmin Y.  
Mozaik ICT Expert  
Education Management  
Used the software for: 6-12 months

### "What I like about Spark Hire"

August 24, 2018

5.0

I had a wonderful user experience and me and my team enjoy working with it.

Pros

Spark Hire is easy to use, keeps you constantly updated and can easily be used on different devices.

Cons

I wish you have more options and features on mobile devices as they are very limited.

Review Source

JS

Jeff S.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Its a valuable that we have used to help us get to the best candidates quicker."

August 23, 2018

5.0

Pros

I love how it helps screen candidates and allows us to quickly get a read on the people applying. The support has been really good as well. Rep has been very helpful in getting us what we need and giving good advice.

Cons

We have had very little issues. - So not much to say here.

Review Source

BS

Bailey S.  
Coach  
Higher Education  
Used the software for: 6-12 months

### "Certainly Useful, but Not as Personal"

December 5, 2018

5.0

Pros

Overall, this is a great and efficient app for HR to speed up the interview process. I can completely see why departments choose to use this system. The best part is simply the amount of applicants that can be reviewed in such a short amount of time. In the past, you were limited by time and resources, but this software gets rid of those issues. It is also helpful to be able to go back and review an interview again, which obviously isn't possible with an in person interview outside out notes.

Cons

The main negative I have with this is that it takes the personal interaction out of the initial interview process. Obviously, after initial screening, you would then move into phone or in person interviews, but you would just hate for someone to slip through the cracks because of an awkward video interview.

Review Source

MM

Marquis M.  
Director of Talent and Development  
Food Production  
Used the software for: 1-2 years

### "Spark Hire has great functionality and very responsible customer service"

July 31, 2017

4.0

We were able to launch our new onboarding process and continues to be well received by the organization and our new hires.

Pros

I loved the fact that I could use Spark Hire for things beyond just video interviewing. Although is wasn't set up for the types of things I wanted to use it for, my customer success person Vince worked closely with me to help identify the best way for Spark Hire to meet the needs of my organization. The software is one of the reasons why our new onboarding process is seen as a success by our organization and new hires.

Cons

We had some difficulty early on conducting live video interviews through the software, but they fixed the issues. Also, they aren't quite set up to use the software the way we envisioned, outside of the interview process. However, in all fairness, it was just a creative idea we came up with and they supported us and continue to support us as we look to do new and different things.

Review Source

RL

Ramon L.  
Office Manager  
Legal Services  
Used the software for: 1-2 years

### "Spark Hire for Law Firm"

February 10, 2023

5.0

Overall spark hire is great. We use it to initially identify how serious candidates are to the position. We determine this by if they do the interview in time, also the setting. Is the background messy or neat. And of course with the answers provided we can initially see if the candidate would be a good match

Pros

We are able to input questions that the candidates answer on video

Cons

It’s hard to dislike anything as it fits and meets all of our needs

Review Source

TC

Tara C.  
Corporate Recruiter  
Real Estate  
Used the software for: Less than 6 months

### "Excellent - I was hired in part due to my sparkhire interview!"

August 6, 2017

5.0

Included many more candidates in my search process than would have progressed simply through resume submission; I also used the software as a candidate on the other side as part of my own hiring process! I felt very personally engaged with my subsequent employer from the outset!

Pros

Provides an easy snapshot intro to candidates off the page, and very easily accessible from mobile as well as desktop.

Cons

It doesn't have resumes attached to profiles for direct download which can be annoying when this is the first point of contact with a candidate I would like to move onwards in our interview process - would be great if their resume were automatically attached to the profile for greater ease of use!

Review Source

TP

Taylor P.  
Manager  
  
Used the software for: 6-12 months

### "Excellent service!!!"

July 26, 2017

5.0

Pros

Ease of use of the platform. Very easy to understand and for candidates to submit their video interviews. Love it!

Cons

Sometimes does't work with flash player, especially on Macs. At times it is hard for candidates to submit their videos due to this issue.

Review Source

JG

Julie G.  
Recruiter/Sourcer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Spark Hire"

September 10, 2018

5.0

Overall, my experience with Spark Hire has been extremely positive. I appreciate its user friendly nature, prompt customer service, customization features (e.g. one minute responses vs. three minute responses).

Pros

I appreciate the having the various interview options (e.g. open) - I specifically prefer the one-way interview option.

Cons

Not being able to update the candidate's information on the backend e.g. name is mispelled or email needs to change when you open a candidate's profile.

Review Source

VR

Verified Reviewer  
Executive Administrator  
Computer Software  
Used the software for: 6-12 months

### "Making my job easier & solving our recruiting problems."

February 7, 2019

4.0

Love it. It is making it possible for me to recruit in distant locations.

Pros

I love that it saves me the time I used to waste on phone screening. So many voicemails, and phone calls that didn't really address the issues I wanted to address.

Cons

Sometimes there is user error, and the software doesn't seem to be forgiving enough when there are audio/video issues.

Review Source

BK

Burak K.  
Sessional Lecturer  
Public Policy  
Used the software for: 6-12 months

### "A great time-saver (in the era of the pandemic)!"

June 18, 2020

5.0

It helped me get more productive and efficient work-wise during the time of COVID-19.

Pros

I love that Spark Hire turns the hiring processes in the era of the pandemic into a convenient, more effective, and relatively more stress-free for everyone involved. It is a great tool for video interviewing--I highly recommend it!

Cons

I have yet to find any problems with this software. I am pretty happy with its features.

Review Source

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