# Page 2 | Spark Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Spark Hire the right Video Interviewing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125710/Spark-Hire/reviews --- Spark Hire 4.7 (109) [View alternatives](https://www.capterra.com/p/125710/Spark-Hire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Spark Hire ## Showing most helpful reviews Showing 26-50 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BJ Brett J. None Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Human brains process information faster than formatted programming. " February 12, 2026 1.0 Disgusting, degrading, inhuman, systematic propaganda, robotic manipulation, inherently unimaginable, narcissistic manipulation. Pros I did not like this as it is inhuman, allowing people to watch you behind a screen is narcissistic programming. No different than that of serial killer watching someone, trapped in room. Picking up on red flags…is there statement behind one-way interviews… Human interaction is not a red flag. It’s how we were created, we were created to socialize face to face. This Program is a “Red Flag”. Not everyone on the planet wants to video themselves. This is programming, using robotics and AI processes to learn human interaction…. Rating 0. This is disgusting. Cons The whole process, integrating people, through segregation is a narcissistic thought process. Robotic processing has no place in humanity , you will never out think the human brain, this is why genetics will out grow computers. Review Source WB WANDERSON B. Entrevista Telecommunications Used the software for: Less than 6 months ### "Marketing digital " July 11, 2025 5.0 Spark Hire truly makes us feel like part of a family. It's incredible to see how much they value their customers, constantly investing in platform improvements and finding ways to help each one truly succeed. You can tell it's not just business, it's a relationship. It's great to know I'm part of this community that grows together and is heard. I recommend them wholeheartedly! Pros What I liked most: I really liked how easy the platform was to use, how fast the selection process was, and how attentive the support was. You can tell they're always committed to improving Cons What I liked least: Sometimes I miss some extra features that could make it even more comprehensive, but I can see they're always improving, so I believe this will be resolved soon. Review Source CH Cathy H. HR Business Partner Non-Profit Organization Management Used the software for: 2+ years ### "Spark Hire-A Valuable Screening Tool" October 4, 2022 5.0 I love Spark Hire and would recommend it to anyone. Their tech teams are spot-on in responding to issues with candidates, alleviating the pressure for our team to have to respond and know all the answers to the items that may come up from a candidate side. Pros I love that Spark Hire puts all candidates on the same playing field for an initial interview. The candidates don't have the verbal/non-verbal feedback of Zoom/phone/in-person, so the interview is much more structured than our other options later in the process. Cons As stated previously, some of the searching for previous candidates/interviews has become more cumbersome. Review Source SS Scott S. Director of Business Development Marketing and Advertising Used the software for: 6-12 months ### "Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated" July 27, 2017 5.0 What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable. Pros What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable. Cons The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful. Review Source Artem V. Used the software for: 1-2 years ### "Manager, Inside Sales" March 17, 2018 5.0 We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates. Pros Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well. Cons The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product. Review Source JM Julia M. Talent Acquisition Projects Lead Civil Engineering Used the software for: 2+ years ### "Great time saver" October 20, 2021 5.0 This has alleviated a lot of stress of our graduate recruitment campaign, really adding value in the processes of differentiating one applicant from another based on their pre recorded responses, great for high volumes. This is an easy product to use and the backend support if fabulous, very very happy with the experience we have had. Pros This product is great for junior level positions and senior roles. We use it for bulk recruitment and specialised positions and the functional meets the needs of both types of recruitment. The personalised support is also very good with Spark Hire our support person is also available and up for any question we through at them. Cons Initially when we started using panel interviews was not a function but I understand that is now available. Don't have a heap of negatives as it really does the job we need it to. Alternatives considered [myInterview](https://www.capterra.com/p/140864/myInterview/)[Sonru](https://www.capterra.com/p/162157/Sonru/)[HireVue](https://www.capterra.com/p/132193/Team-Build/) Reason for choosing Spark Hire The functionality of the system to get it up and running quickly, the support, the cost all together packaged up a nice solution Review Source Response from Spark Hire October 22, 2021 Hi Julia, Thank you so much for your wonderful review! We are so happy to hear that our platform has been helpful in alleviating the stress of your graduate recruitment campaign and has added value in differentiating one applicant from another. Happy hiring! Christopher B. Talent Acquisition Aviation & Aerospace Used the software for: 2+ years ### "A Very Useful Product" August 23, 2018 5.0 A Flight Controller interview takes up the time of anywhere between 2-6 of NASA's mission-critical personnel. Before using this software we would schedule interviews based solely on resumes and pre-screens, which cannot give you enough information. While this does add a step, it helps immensely with our ability to submit qualified candidates. Pros It is amazing to be able to judge a person communication skills before taking up upper managements time in a lengthy interview. We mainly use this software for Flight Controllers at NASA's Mission Control Center. Interviewing with a camera, especially for the first time, can be stressful. This is something Flight Controllers must be able to handle and adapt to. While a person can have an amazing resume, it doesn't truly represent the candidate's communication skills. Cons The only issue I have is having to ask the candidate to upload their own resume. I would like to be able to add a resume to a video so management has easy access. Review Source BJ Brian J. Human Resources Specialist Education Management Used the software for: 6-12 months ### "Not the traditional way to interview in public schools" March 8, 2021 4.0 There was a period of time when our clients were not receiving the interviews or notifications from the Spark Hire app. Our representative was very cooperative and his response times were always within a 24 hour period. He returned all of my calls and even talked to our IT people here to troubleshoot the problem. My overall experience with Spark Hire has been a wonderful experience from the beginning. We were put in a very difficult situation with the pandemic first emerged and they helped us address a huge need in our industry. Pros The most important part of the addition of Spark Hire to our organization is that it has given us the flexibility to offer applicants an opportunity to complete a quality interview experience during a very difficult period of time. We were able to provide our principals with an opportunity to review countless interviews in a very short period of time. Cons There was only one hiccup with the software, but that was corrected with a few phone calls and collaboration between Spark Hire's Helpdesk and our IT department. Reason for choosing Spark Hire We chose Spark Hire because a current employee used it with his previous employer. He had nothing but good things to say about it. We needed something with a very quick turnaround time and Spark Hire did that for us. Review Source Response from Spark Hire March 12, 2021 Hi Brian, We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We are happy to hear that our platform has been helpful in connecting you with candidates while in-person interviews haven't been an option. Happy hiring! MC Monica C. Global Recruitment Manager Financial Services Used the software for: 1-2 years ### "Spark Hire review " November 29, 2021 5.0 Time saved and more applicants screed. Our service delivery to has been massively improved. Pros I love that this has become an essential part of our screening process, it eliminates the time spent conducting face to face interviews with candidates that are not suitable for certain roles, thus saving us time. It also speeds up the time in getting candidates in front of the hiring manager. The video is a great selling tool for us internally. Cons I wish that there was an avatar, this is the only thing similar providers have that Spark doesn't offer. Reason for choosing Spark Hire It was well proced, had all the features we were looking for and the contract was month to month. Review Source Response from Spark Hire December 3, 2021 Hi Monica, Thank you so much for your wonderful review! We are so happy to hear that our platform has helped save you time and that video interviews have become such an integral part of your screening process. Thank you again for sharing your experience using Spark Hire! Michelle S. Talent Engagement Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Making my life easier! " June 3, 2019 5.0 My overall experience has been great. They've helped us be more efficient. I even asked them if they integrated with our ATS provider. They didn't at the time, but they made it happen for us. I can't say enough. Love, love, love the product! Pros I love Spark Hire! I can't say enough about it and recommend it to all my HR colleagues. It's so easy to use and it integrates directly into our ATS. Candidates automatically get the invite to take the interview and our hiring managers can set aside time in advance to review the interviews. It is a time saver! I've used HireVue in the past and Spark Hire works just as seamlessly and the pricing is much more digestable. Cons I wish it was even more integrated with our ATS than it is. It would be great if the videos actually sat within the person's application instead of having to leave the ATS to view them and then go back to change the candidate disposition. Review Source CM Carissa M. Technical Recruiter Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Getting an idea about the candidates hassle-free!" October 21, 2021 5.0 Absolutely hassle-free! Pros Being able to set up a one-way video interview with the candidates is very helpful. Not only does it give us ideas about them, but by adding the right type of question with ease, we get to know their thoughts, what they are looking for the next move; Cons Maybe just a little bit of improvement on the interface. Review Source Response from Spark Hire October 25, 2021 Hi Carissa, Thank you for your wonderful review! We are so happy to hear how easy to use you have found our platform and that Spark Hire has been helpful in learning more about your candidates. Happy hiring! Hana L. CEO Translation and Localization Used the software for: 6-12 months ### "Misleading Sales and Customer Service " September 30, 2023 1.0 We reached out to SparkHire when we were researching a product that would allow us to deploy a specific, custom assessment to our candidates. We communicated that the assessment would need to allow for both text and video modules, where applicants could respond both by typing text and recording a video. This was not possible and the sales people knew this. We have a long list of other items that were promised but were not actually possible. We are now stuck in a contract and they are charging our credit card quarterly even though we had notified them promptly that the tool was useless to us. A classic example of overpromising and underdelivering, or rather not delivering at all. All we asked was to be let out of the contract. Didn’t even request a refund. Last communication from the customer service team was on \[sensitive content hidden\], “still waiting for response of our management team”. In my business, we would not let a customer leave unhappy, but SparkHire apparently does not care. Pros None, because the product was sold to us despite the fact that Spark Hire knew it would not fit our desired solution/use. Cons Very inflexible product. Customer service that is not empowered to help. Review Source Jillian H. Director of Corporate Development Facilities Services Used the software for: 6-12 months ### "Spark Hire is the best thing we have done for our in-house recruiting efforts" August 23, 2018 5.0 We no longer waste time phone-screening candidates. Every resume we receive is acknowledged with a request to complete spark hire. The completion rate is around 23% but with the number of applicants we have, 23% is more than enough. Pros Spark Hire is seriously THE BEST thing we've done for our in house recruiting efforts. It has allowed us to dramatically increase the number of candidates we are able to thoroughly screen while simultaneously reducing the time and money associated with doing so. Since adding Spark Hire in December, we've increased our candidate review rate by +24%. Cost per applicant has been reduced 9% and cost per hire is down 13%. On top of that, their customer service is incredible. Cons Very few negatives. Occasionally we've had bugs - which are quickly corrected. And we've come up with a few ideas that could improve ease of use but nothing that has dramatically impacted our overall experience. Review Source MT Meg T. Human Resources Manager Real Estate Used the software for: 2+ years ### "Spark Hire is a must for busy HR professionals!" June 3, 2021 5.0 When I joined the company, our \[SENSITIVE CONTENT HIDDEN\] had heard about it from a business colleague. They showed it to me and I was sold. Implementation was easy and it has truly helped streamline our hiring process. Pros Spark Hire is easy to use and convenient. Candidates can answer questions in the comfort of their own surroundings and our hiring managers can easily access and rate their submissions. Cons I do find it difficult at times to file candidates away--the labeling and tagging of them can be a bit clunky. And I'm reaching for that as this works beautifully for us! Review Source Response from Spark Hire June 16, 2021 Hi Meg, Thank you for your wonderful review! We are so happy to hear how convenient and easy to use you have found our platform. We appreciate hearing from you! Ryan W M. Sr. Recruiter Non-Profit Organization Management Used the software for: 2+ years ### "Spark Hire Review" August 23, 2018 5.0 I have used Spark Hire for nearly 3 years. They have been outstanding in everyway! Pros Spark Hire allows me to quickly and confidently review candidates as well as share with hiring managers. We don't spend time in interviews without having confidence that we will get ROI on the time spent. Cons N/A. I researched all of Spark Hire's competitors and I made the decision to use Spark Hire. Review Source LD Lisa D. Recruiting Manager Marketing and Advertising Used the software for: 2+ years ### "INFUSEmedia. New approach to the hiring process" June 4, 2021 5.0 It saves a lot of time for hiring teams! I receive 99% of positive feedback from candidates. A great tool to use nowadays, when remote working is a new reality! Pros The platform is awesome! Easy to use, user-friendly, all the tutorials are in place! Cons I love the product, and no cons were spotted so far. Review Source Response from Spark Hire June 16, 2021 Hi Lisa, We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We are so happy to hear how easy to use and time-saving you have found our platform. Happy hiring! HK Hripsime K. Head of Selection Education Management Used the software for: 1-2 years ### "Hripsime's review of Spark Hire " December 6, 2021 5.0 Pros It helped my team to save time, effort and do more work than we did the previous years. It helped me to involve all the staff in the selection process. It saves all the recordings, and whenever we have any issue with any case, we can study that case thanks to the video recordings. Cons I can't share any now. I think I just adore Spark Hire. Review Source Response from Spark Hire December 13, 2021 Thank you for your wonderful review! We are so happy to hear that our platform has saved you time while increasing team collaboration. Happy hiring! Alexis Eva A. Owner Staffing and Recruiting Used the software for: Less than 6 months ### "Disappointed by price" December 21, 2020 3.0 It was fine - but there were too many things that I didn't like for me to continue being a paid customer. I find another alternative Pros The video quality was very good, as is the candidate interface, and their customer service was attentive. Cons 1) Trial period is too short and they charged me directly without asking me beforehand (I hate that!). I know I gave me C/C info but I feel that you should confirm the option with the client before charging. Even the customer service rep who was following up with me was surprised that I had been charged before we had even had our first call. 2) The candidate response time for the one-way interviewing was capped at 3 min. My questions require greater response time. 3) To increase the allotted time you have to upgrade to another pricepoint which was not what I wanted to do. 4) The number of ppl from my team who could access the interviews was limited. Reason for choosing Spark Hire I wanted to try something quickly and signed up Review Source Kelley M. President Facilities Services Used the software for: 6-12 months ### "Game Changer" August 23, 2018 5.0 We are a commercial cleaning company and need to constantly hire - previously this was a huge headache and time waste each week and many of the candidates would not show up at all or would not be good candidates for the position when they did. With Spark Hire we get to screen the candidates before spending the time to go and meet someone - we can see the quality of the candidate and know what to expect before meeting them in person. Additionally, we have found the no-show rate has dropped almost 100% because we find that those who are willing to go through our other steps, culminating in taking the time to film a video interview are typically better candidates overall and more committed to getting a job. Pros We LOVE Spark Hire for the amount of time and headache it has saved us. Being able to review candidate interviews at our convenience as well as see the candidates before determining whether or not to meet them in person is huge. Cons There's really not anything I dislike about the software - it meets all of my needs at this time. Review Source BW Beth W. Sr. Talent Acquisition Specialist Computer Software Used the software for: 2+ years ### "Great value for video interviewing!" October 5, 2017 5.0 Pros When we were reviewing video interview platforms, I was surprised by how much fluctuation in price there was. Some of the other vendors had a few more "bells & whistles", but they were, for the most part, unnecessary - and the price they were charging was significantly higher than Spark Hire. We've used Spark Hire for 2 years now, and they have certainly met our needs for a video interview platform, and at a great price! They also integrate with several ATS platforms, which is convenient. The support team is very responsive and helpful, and my account rep is fantastic. Cons The only thing I wish I could add is an option to save a filter, so I can always start on the page with just my interviews, or just active jobs/open interviews. Other than that, I can't think of any "cons". Review Source DK Daniel K. Talent Acquisition Consultant Pharmaceuticals Used the software for: 2+ years ### "Spark Hire Review" February 15, 2021 5.0 Overall very positive. Was very easy to use and having individual links for candidates video interviews was life changing. Pros Fantastic functions and ease of use. Able to set up video interviews for candidates with ease. Being able to generate individual links to provide to hiring managers was great. Cons If anything, potentially being able to have more active templates for more roles would have been great. Unsure if there were functionalities to include pre-recorded video interviews from hiring managers for candidates. Alternatives considered [HireVue](https://www.capterra.com/p/132193/Team-Build/) Review Source Response from Spark Hire February 16, 2021 Hi Daniel, Thank you so much for your wonderful review! We are so happy to hear that our interview sharing features have been helpful in increasing collaboration in your hiring process and that you have found our platform easy to use! Thanks again for sharing your experience! KW Kim W. Senior Technical Recruiter Information Technology and Services Used the software for: 2+ years ### "Time Saving Tool" April 1, 2021 5.0 The results are usually good and usable, sometimes there is some compatibility issues but it is usually due to wifi issues. Pros We are able to do candidate evaluations at the beginning of the recruitment process to weed out unqualified candidates and identify highly regarded talent. This saves our client's time in the process by using the SparkHire videos as a first interview to view when they have time in their day. Cons I wish we could edit more to delete wifi glitches or shorten if needed. Review Source Response from Spark Hire April 5, 2021 Hi Kim, Thank you for sharing your experience using Spark Hire! We are so happy to hear that our candidate evaluations feature has been helpful in saving your clients' time! We appreciate hearing from you! JH JoAnna H. Associate Director Education Management Used the software for: 1-2 years ### "Like Hiring a Recruiting Team!" May 26, 2021 5.0 Very positive! We use Spark hire to interview participants for academic programs, so is a bit different than many other users. Instead of using an interview process to select one person for one job, we use Spark Hire to interview 100, 200 or more candidates to fill 20, 60 or 100 positions (depending on program). Pros Spark Hire is a great tool for increasing interview and selection efficiency. My team conducts 200-300 interviews a year, and managing all pieces of the process became very time consuming. We initially tried Sparkhire for one of our programs and had a great experience. We've now rolled out Spark hire for more than 4 programs, and it's honestly like we've expanded our team by 2-3 headcount. Cons There are few items that are a little confusing on the main dashboard. Setting up Spark Hire takes a bit of time, but it's not too bad! Reason for choosing Spark Hire I was referred to Spark Hire by a friend. I didn't look at other products. Review Source Response from Spark Hire June 4, 2021 Hi JoAnna, Thank you for your awesome review! We are so happy to hear that our platform has helped increase your interview and selection efficiency. Happy hiring! JH Jennifer H. HRBP Food Production Used the software for: 1-2 years ### "Great Product, Great Value" November 4, 2021 5.0 Great! Regular support calls on features along with the fast Support tool for us and our candidates if we run into issues is always responsive! Pros The one-way videos work great to cut time on phone screens and I can share live answers with members of our team easily! Cons Nothing I think it works great as it, keep it simple. Review Source Response from Spark Hire November 11, 2021 Hi Jennifer, Thank you for your wonderful review! We are happy to hear that our platform has helped you cut down on time-consuming phone screens and that you've found our platform easy to use. Thanks again for sharing your experience using Spark Hire! MD Marikaye D. Client Relation Director Marketing and Advertising Used the software for: 2+ years ### "Significant time saved with improved candidate review process" July 28, 2017 5.0 Faster higher process. Saved time and resources. Better quality candidates moving forward through our hiring process. Able to collaborate more as a team to identify the best candidates. Pros As a virtual company, I love the ability to 'meet' the candidates and more strongly identify their cultural fit prior to a phone interview. Prior to using Spark Hire's one-way interviews, we spent significantly more time on phone interviews. With the one way interviews, we now can 'meet' the candidates, have questions that give us greater insight into a candidate from just their resume/cover letter, and allow the candidate to present their best self to us in a setting that's most comfortable and convenient for them. Too, we love that we can easily share the recordings with our team to have a more collaborative process. Cons For live interviews we involve our team, and being virtual we're not in the same location. With current system, can't currently have everyone on one live interview together. Review Source Similar Products Featured