# Spark Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Spark Hire the right Video Interviewing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125710/Spark-Hire/reviews --- Spark Hire 4.7 (109) [View alternatives](https://www.capterra.com/p/125710/Spark-Hire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Spark Hire Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews WB WANDERSON B EntrevistaTelecommunications, 2 - 10 employeesUsed the software for: Less than 6 months. “It's incredible to see how much they value their customers, constantly investing in platform improvements and finding ways to help each one truly succeed.“ July 11, 2025 BJ Brett J NoneTransportation/Trucking/Railroad, Self-employedUsed the software for: I used a free trial. “Disgusting, degrading, inhuman, systematic propaganda, robotic manipulation, inherently unimaginable, narcissistic manipulation.“ February 12, 2026 WB WANDERSON B EntrevistaTelecommunications, 2 - 10 employeesUsed the software for: Less than 6 months. “It's great to know I'm part of this community that grows together and is heard.“ July 11, 2025 BJ Brett J NoneTransportation/Trucking/Railroad, Self-employedUsed the software for: I used a free trial. “The whole process, integrating people, through segregation is a narcissistic thought process.“ February 12, 2026 CH Cathy H HR Business PartnerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Their tech teams are spot-on in responding to issues with candidates, alleviating the pressure for our team to have to respond and know all the answers to the items that may come up from a candidate side.“ October 4, 2022 Hana L CEOTranslation and Localization, 11 - 50 employeesUsed the software for: 6-12 months. “A classic example of overpromising and underdelivering, or rather not delivering at all.“ September 30, 2023 KW Kim W Senior Technical RecruiterInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “This saves our client's time in the process by using the SparkHire videos as a first interview to view when they have time in their day.“ April 1, 2021 JD Josh D Human Resources SupervisorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “We occasionally have applicants who aren't able to sign in without any obvious signs of user-error.“ June 24, 2022 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Iryna K. HR Manager Marketing and Advertising Used the software for: 6-12 months ### "Great tool , definitely a bog help!" January 24, 2019 3.0 Great! Pros I looove that it saves tons of my tie and actually shows me how interested the candidate is in the position. I can use tags and rating for my candidates nd filter them however I want. Always easy to come back and revisit some answers or refresh my memory about some candidates. Tech support is always responsive! Cons Sometimes the sftware has bugs (if the candidate has some wrong version of PC or other computer issues), but ostly it's working great1 Review Source VR Verified Reviewer Human Resource Specialist Government Administration Used the software for: 6-12 months ### "We love Spark Hire!" September 7, 2018 5.0 I am extremely happy with the Spark Hire product. Pros Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform. "I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)." "I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants." "Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace." "I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. " Cons Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error. "A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others." "What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits." "I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)." Review Source VR Verified Reviewer Owner Management Consulting Used the software for: Less than 6 months ### "Spark Hire Makes Hiring More Efficient" August 22, 2019 5.0 Pros Spark Hire is the "new normal" for hiring, helping to make the hiring process more efficient while still maintaining a personal touch. It allows you to set up either one-way or two way interviews with potential candidates, allowing great screening prior to final in-person interviews. It is ideal for all sizes of companies and for most (if not all) positions. I like that the questions can be customized, you can create different custom question sets, create video intros and outros, and the entire service is branded for your company. There is the ability (with some accounts, depends on price) to have multiple jobs open and have multiple users (i.e. the entire hiring team) who review submissions. The program is incredibly user-friendly from both the company perspective as well as the candidate perspective. There is a great knowledge base as well as video tutorials, and for the company there is a terrific onboarding service. I like that there are a variety of pricing levels with various features to best fit a user's needs. For me, I appreciate that my clients who use Spark Hire can go month-to-month on use when they are not on a complete hiring rampage. We can essentially turn the program on and off on an as-needed basis which makes it incredibly cost effective for our needs. For power users there are annual payment plans to help drive costs lower. Cons Up to this point, I have not found any "cons" that would prevent me from using or recommending the product. I guess one "con" would be getting potential candidates to actually get over their reticence about doing a video interview, but honestly if they refuse then they are generally not the type of candidates that my clients would be looking for. Review Source VR Verified Reviewer Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "User friendly and easy to use! " October 10, 2018 5.0 Pros You can use spark hire for a video screening for canidates. I love the simplicity of spark hire. Screening candidates has never been this easy. You will be able to see the gesture of the candidates while they are answering as if it was a face to face interview. Good thing about it, is that you'll able to disguish those who are really interested and motivated. Cons Not that much negative to say! I think it will be best if they'll make it easy to access on mobile phones Review Source VR Verified Reviewer Human Resources Specialist Banking Used the software for: 6-12 months ### "Spark Hire is the Ultimate Choice for Interviewing Candidates Virtually" October 26, 2018 4.0 Pros I prefer to screen the applicants through video conference calls before having them meet me in person. I can do this in the comforts of my own office and be able to select who will be called for the next round of interviews. I found Spark Hire Talent to be very user-friendly and helpful while I navigated through their site. I had to interview applicants from other countries and it was very convenient for me to set-up the call. After the process is done, I can rate the candidates and include my feedback which is viewable by the managers who want to interview them. The whole process was smooth. Cons The quality of the sound can get choppy at times which can be irritating if you’re in a middle of obtaining an answer from the applicant and she needs to repeat herself. Not sure if the connection is from my end or the applicant’s. Review Source Denise M. Managing Director, Logistics & Supply Chain Executive Recruiter Used the software for: 1-2 years ### "Spark Hire is fantastic" January 19, 2018 5.0 Video is the future and Spark Hire made it both easy and affordable for a small boutique recruitment firm to offer the tool to our candidates and clients. Pros Easy to use Customizable/Brandable Lots of training and available training info Super Quality Phone App for candidate use Affordable Great, great, great support People 18-50 were comfortable using the platform Cons We stopped using SparkHire because our clients did not find the value and weren't watching the candidate interviews. We found some candidates over 50 years old struggled with the technology and weren't comfortable taping themselves. It didn't help to "highlight" them as a candidate. Review Source VR Verified Reviewer Investment Banking Analyst Financial Services Used the software for: 1-2 years ### "Ideal Software for Your Video Conference Calls" October 12, 2018 5.0 Pros Although this program was designed to interview applicants, I use it to interview my clients that can’t meet with me in person. I basically want to get a feel of their needs and preferences and I believe that body language is important. No need to worry about a complicated software. It’s quite straightforward and simple to use. The video and audio is clear and I can complete my video sessions in a timely manner. This software allows you to write notes about your clients so you can keep track about your conversations. I’m so glad I found this software online. Cons The price is quite steep and they charge by a number of people you talk to. I think they should just make a package for basic and unlimited calls so it won’t be too costly. Review Source Todd M. Director of Human Resources Education Management Used the software for: 1-2 years ### "Great recruitment tool" May 18, 2019 5.0 Ensures that our recruitment team is interviewing the right candidates. Pros Spark Hire really helps make our initial candidate screening uniform and cuts down on the hours recruiters need to spend interviewing candidates. Once the One-Way is viewed, it allows us to quickly know if we want to move onto a live interview. Cons No real cons. It does what I expect it to do. Review Source VR Verified Reviewer Human Resources Director Events Services Used the software for: 1-2 years ### "Review" August 23, 2018 5.0 Great customer service and technical support. Pros The ease of being able to screen candidates in large amounts for cultural fits in the company. Cons The inability to brand different groups internally. We can only have one company brand, but internally many of our departments function with their own unique identity. Review Source VR Verified Reviewer Recruiting Director Medical Practice Used the software for: 6-12 months ### "Game Changer" April 22, 2019 5.0 I can't imagine doing my job without it. It is so affordable, the customer service reps are awesome, and I have yet to have a candidate complain about their experience. Pros The one-way interview option has significantly cut back on the amount of time I spend interviewing a candidate. I now utilize this as my knockout session and it has saved me and the candidate a lot of time. Cons For a while there were some issues with it's integration with Adobe Flash. They have since resolved this. Review Source OE Oscar E. Director of Talent Acquisition Computer Software Used the software for: 6-12 months ### "Spark Hire is Vital to Saving you time in the Hiring Process" February 2, 2019 5.0 This is a very well thought out and developed product. The management team does a great job of following up with you and making sure that you have all of the tools to make this tool a vital part of your hiring process. I highly recommend this software and guarantee that it will save your team time and money both going through the interview process as well as employee turnover. Pros \-Very User-Friendly and clean interface -The video interview tool is very complete and easy to use for both user and admin -Takes time away from doing a complete phone screen -Very customizable to show off your brand -Has a built-in scheduling tool that helps with the candidate booking a time (if approved) to interview with you -Amazing Customer Service and support that walk you through the entire set up process -A dedicated Account Manager that follows up regularly -Built-in interview questions that allow for a thorough screening process Cons \-There are occasional blips that cause the video interview not to save (very rare, but happens) -Getting the candidates used to this kind of "phone screen" /pre-interview process takes a bit, but Spark Hire provide pointers to help mitigate any confusion Review Source CJ Connie J. Recruiting Specialist Telecommunications Used the software for: 6-12 months ### "Love the Spark Hire Interview for my candidates!" May 20, 2021 5.0 With Spark Hire I can give my hiring managers a consistent interview to help them make their hiring decisions. Pros This is a quick, effective, dependable tool that I use daily in my recruitment process. Cons Spark Hire is integrated with our ATS and the function is very smooth. I really have no 'cons' at this time. Review Source Response from Spark Hire May 24, 2021 Hi Connie, Thank you for your awesome review! We are so happy to hear how dependable and effective you have found our platform. We love having you as a customer! JD Jessica D. HR Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Easy to Use" December 20, 2021 5.0 Pros \- Easy to use and integrates with our ATS. - Let's us rate interviews and track reason codes - Helps eliminate time recruiting by sending out pre-recorded links and selected questions Cons We have multiple accounts and the prices went up significantly. Review Source Response from Spark Hire January 10, 2022 Hi Jessica, We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We're so happy to hear how helpful our platform has been in addressing your unique hiring needs. Please feel free to reach out to our customer success team to further discuss our updated pricing plans, perhaps we can find a solution that better suits your needs. Thanks again for sharing your experience! JD Josh D. Human Resources Supervisor Education Management Used the software for: 2+ years ### "Perfect for our International Hiring Needs!" June 24, 2022 4.0 Pros The is an excellent and user-friendly software allowing us to schedule and manage our video interviews. The scoring system is great and helps us get the true thoughts of the whole interview team. Cons Technical difficulties don't come up that often, but when they do, they can be pretty impactful. We occasionally have applicants who aren't able to sign in without any obvious signs of user-error. Review Source AK Amanda K. Senior People Partner Facilities Services Used the software for: 6-12 months ### "Sparkhire Review 2021" July 2, 2021 5.0 Allows a higher volume of candidates to engage in the prescreen process. Pros It is very user friendly as an administrator. It is easy to set up questions, walk candidates through the process and provide the shareable link with hiring managers. Cons When submitting directly from Sparkhire most candidates think the link for completion is spam, or it goes into their junk mail so you spend time trying to connect with these candidates. Review Source Response from Spark Hire July 6, 2021 Hi Amanda, Thank you for your wonderful review! We are so happy to hear how easy to use you have found our platform. Happy hiring! SZ Sarah Z. Recruiter Higher Education Used the software for: 2+ years ### "Spark Hire Rocks" March 25, 2021 5.0 Overall, this platform is fantastic. It is part of our recruitment's team usage daily. We have had much success cutting down our interview time frame and getting quality talent in seats in a most efficient time frame. Pros The ease of use. You could literally not have a tutorial on how to use this product and still figure it out. It is very user friendly. Cons Nothing!! I am most happy with this product. Review Source Response from Spark Hire April 1, 2021 Hi Sarah, Thank you so much for your wonderful review. We are so happy to hear how easy to use and time-saving you have found our platform. We love having you as a customer! AH Amy H. Recruiter Insurance Used the software for: 1-2 years ### "The best technical support and customer service!" July 28, 2017 5.0 Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE! Pros Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win! Cons Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then. Review Source AH Adam H. Director of Microbiology Food & Beverages Used the software for: Less than 6 months ### "Great Product - Streamlined our Process" June 17, 2021 5.0 Pros The scheduler tool is cutting down our time to interviews by days, and we were able to fill a position 2 weeks faster than normal which helped us retain talent. Cons I wish there were more features available for adding private notes, as well as sharing notes. I also wish you could upload multiple document types per candidate versus having to combine them outside the software and then upload all together. Review Source Response from Spark Hire June 22, 2021 Hi Adam, Thank you for your awesome review! We are so happy to hear how time-saving our platform has been for you! Happy hiring! JT JAMES T. Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Good Website" July 9, 2020 5.0 Problems solved easily Just do what you have to do. Pros Searching capabilities authorization notices. Well designed for anyone to use in any steps. Easier too. Cons No cons Just straight forward follow Queues along the way you be at ease for the duration of your online activities. Review Source VR Verified Reviewer Human Resource Consultant | Business Manager Human Resources Used the software for: 2+ years ### "Spark Hire - One Way Video Interviewing" September 10, 2018 5.0 Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate that it saves time and cost of fighting traffic and attending interviews when a video interview can save time. Pros The ability to schedule candidates to take one-way video interviews in their own time. Cons The standard email that is sent to candidates is very basic, but love that we can customize it. Review Source JR Joe R. Recruiter Hospital & Health Care Used the software for: 1-2 years ### "SparkHire Rocks!" March 25, 2021 5.0 It has been great. I've used asynchronous interview software before and SparkHire is the top of the list. Pros We have saved a bundle in interview travel costs and reduced time to fill! Cons Hard to say.. Really no immediate drawbacks that I can see. Reason for choosing Spark Hire Cost Review Source Response from Spark Hire April 1, 2021 Hi Joe, Thank you for your wonderful review! We are so happy to hear how time and cost-saving Spark Hire has been for you! Happy hiring! AC Andrew C. Sourcing Specialist Information Technology and Services Used the software for: 6-12 months ### "so far, so good! It has been a much better experience, 100% better, than the last video provider. " July 25, 2017 4.0 Pros I like that I can customize the experience for each candidate if needed. The flip side to that is I can slow standardized the experience for each candidate given the role I am using the service for. Cons The only can I have that is sometimes the candidate does not see the email as it will sometimes go to their junk mail file. now that is not the programs issue, but the candidate's email provider. Review Source BB Brianna B. US Recruitment Manager Apparel & Fashion Used the software for: Less than 6 months ### "one way video interviews for the win!" March 3, 2022 5.0 love it Pros Easy to set up and customize. Having the one way video interviews as an extra screening layer frees up a ton of time for our recruitment team. Cons can feel a bit robotic and foreign at first but you can customize it to make it more personal which is a plus Review Source BS Brandon S. CEO Real Estate Used the software for: 1-2 years ### "Spark Hire has been an extremely valuable tool for our hiring process" May 17, 2019 5.0 We utilize the online interviews once we've done a brief look at a resume and determined there is an initial fit for our position. We then send a link for the interview, and ask 5-8 questions which allow a one minute response for each from the applicant. We then review these responses and determine which applicants we want to move forward in the hiring process. Pros It's a great tool for getting initial interviews done to get a sense of applicants outside of just their resume. It streamlines the process so we can narrow down our candidates more thoroughly before spending more time on in person interviews. Cons There are a few quirks in the navigation, but overall pretty easy to use. Review Source MS Maddison S. Operations Coordinator Retail Used the software for: Less than 6 months ### "Our experience with Spark Hire has been so positive! We use it everyday to screen talent! " July 26, 2017 5.0 It is a huge time saver! I love being able to view our candidates ahead of time before we move forward in our hiring process! Pros Spark Hire provides our company with an easy way to view and vet talent interested in joining our platform. It is fairly self-explanatory and takes a huge load off of our team (if it weren't for Sparkhire we would have to do all phone or skype interviews which is highly time consuming. Cons From a back-end view, it is not always easy to personalize the videos--if there was a way that we could adjust the questions to be more brand specific that would be very helpful. Review Source Similar Products Featured