# Workhuman Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workhuman the right Employee Recognition solution for you? Explore 2157 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125670/Workhuman/reviews

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Workhuman

4.8 (2157)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Reviews of Workhuman

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

JM

Jennifer M

HR AdvisorBiotechnology, 10,001+ employeesUsed the software for: More than 2 years.

“I do enjoy on the WorkHuman website that you can shop for physical items or gift cards Having the option between the two is nice. And you can choose to send items or gift cards to any email address or mailing address you want, so it is not always sent to the same place if you want to change that.“

June 21, 2024

AR

Agnes R

Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it.“

February 7, 2026

BB

Brooklyn B

Global Specialized Skills - Program DesignerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The ability to track and share these highlights with leadership has also improved transparency and communication across different levels of the organization. While there is room for improvement in terms of customization, the platform has been an invaluable tool for promoting a culture of recognition and appreciation.“

July 18, 2024

ZM

Zack M

ESG Data Management LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied.“

July 30, 2024

JS

Jagat S

ManagerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network.“

August 15, 2024

GD

Gary D

AVP Associate General CounselPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“The way my company has chosen to implement the system does not allow individual employees without a "points budget" to even give a few points in addition to recognizing a fellow employee. “

June 14, 2024

JT

Jue Lin T

Team LeadInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“I like that each employee will be able to view their unique feed based on who they are working with and they will be able to interact with their current & pass team as well as special recognition moments.“

June 10, 2024

SW

Stephen W

Research Associate ScientistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“Claims that point values never expire once awarded, but requires contact with support to reactive "inactive" awards due to each award having a "soft expiration date". Unless users keep track of their own award count or investigate point value, they could mistakenly think their balance is lower than it actually is due to inactive points“

June 28, 2024

## Showing most helpful reviews

Showing 1-25 of 2157 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chessney R.  
Senior Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Workhuman Review"

January 17, 2025

5.0

Overall I think it is a really good HR tool

Pros

Its a really nice tool to be able to give and receive recognition

Cons

I really don't have a least favorite thing. It can be confusing to work at first but it isn't a problem.

Review Source

SB

Sunsuray B.  
Operations Project Manager  
Financial Services  
Used the software for: 1-2 years

### "Motivation"

August 12, 2024

4.0

I have had an amazing experience with giving and receiving points. I wish more people would participate.

Pros

The ability to recognize people that may be on a lower level within your company that would otherwise not be recognized by leaders.

Cons

The points don't match the value of the gift. Also, leadership has the ability to demote the Inspire points down to Cheers for Peers that carry no value. It doesn't quite mean as much to the person receiving the inspiration points.

Switched from

[Bonusly](https://www.capterra.com/p/167338/Bonusly/)

Company change, it was not an option for employees

Review Source

MH

Mai H.  
support engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great Experience"

January 28, 2025

3.0

It's a good experience overall. Good to use

Pros

User friendly interface and easy to use.

Cons

There is no Variety for the Gift cards stores

Review Source

AR

Agnes R.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "I have tested the system and it has functioned correctly"

February 7, 2026

5.0

I get to give the crew points so that they feel like they're earning money other than just their base salary and I think it's useful in the face of inflation. I used it to get a replacement for damaged product I bought elsewhere and the customer service was far better than that company's. It never lets me miss someone's work anniversary because the data is already saved within the database.

Pros

I can send a badge from the galley as I wait for our flight to land, and my laptop is currently melti…they’re burning my legs due to the busted fan The system didn't fail when I tried entering with just my normal work email.

Cons

There are too many tabs in the application this creates another frustrating case. The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it.

Review Source

SRG

Sainath Reddy G.  
Product Assurance Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Reward Workhuman"

July 3, 2024

5.0

Amazing product to use, best to appreciate and keep the team motivated

Pros

The reward points, the most essential thing to not just appreciate but also motivate the team to Do better on their deliverables.

Cons

May be points expiry should not be there in this system, so that employees can redeem in bulk.

Review Source

MA

Muhammad A.  
Responsible Pharmacist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Digitalizing the Eployee Engagement Program"

July 16, 2024

5.0

I really enjoy sending recognition using Workhuman. It is very helpful, especially the automatic notification - reporting features

Pros

Digital and automatic notification - reporting Value of benefit

Cons

Customize the group for nominee. I think there is a difficulty to save customized group for nominee

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Manual data evaluation and not easy to visualize the data analysis

Review Source

PC

Pam C.  
Development Partner  
Automotive  
Used the software for: 1-2 years

### "Great for Large Companies to Recognize Employees"

July 25, 2024

5.0

Pros

\-Ease of use -App version -Selection of gifts

Cons

Nothing at this time. It works seamless and without hiccups.

Switched from

[MerciApp](https://www.capterra.com/p/10007685/MerciApp/)

The Company decided to switch after several complaints from employees.

Review Source

yP

yan P.  
senior project manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "redeem gift and easy to export."

September 12, 2024

5.0

Pros

redeem gift and easy to export, what is more import, it informs everybody

Cons

not link to Workday, not show a dashboard

Switched from

[Kudos](https://www.capterra.com/p/140423/Kudos/)

company decision and also this is more related to gift

Review Source

SF

Sarah F.  
PAR and MA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazing Application!"

June 30, 2025

5.0

My overall experience with workhuman is amazing! I seriously love it, i think it is easy to use and i love hoe you can post Giffs or pictures to your post!

Pros

I love the workhuman app,it is easy to use and convenient, especially when on the go by via cell phone.

Cons

My least favorite thing about my Workhuman application is the only way to edit my shout outs are via on the cellphone!

Review Source

MK

Mouloukou K.  
Account executive  
E-Learning  
Used the software for: 2+ years

### "The best employee recognition tool! "

July 16, 2025

5.0

Very positive - expect for the high points and limitations to redeem them. It has been a great experience on Workhuman

Pros

The ease of use of the platform and the intuitive nature of the features. I have used the platform for years now and recognised many coworkers

Cons

The fact that the number of partners is limited. As a result points can't be redeemed in some major retail shops. A good alternative to that could be to make it possible to redeem on temporary bank card. Another issue is the fact that some items are very overpriced when reedeming on the platform directly against points instead of a voucher for let's say Argos

Review Source

SL

Sarah L.  
Software Architect  
Aviation & Aerospace  
Used the software for: 2+ years

### "Working and Being Human"

January 13, 2025

5.0

Workhuman has been a great tool for recognizing the hard work that might otherwise go unrecognized by team members. It's important to remember in a work environment that we're all human by nature and appreciate thanks and acknowledgement for the extra hard work that we accomplish beyond our day to day roles and responsibilities.

Pros

The platform is an easy to use and flexible tool that allows you to publicly acknowledge the accomplishments of your co-workers so that others know and see that they are going above and beyond.

Cons

I wish there were more options for redeeming impact award credits around different travel activities/excursions/etc.

Review Source

MM

Mmoham M.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "A cool software for Employees recognition "

January 5, 2025

5.0

Workhuman has had a positive impact in our organisation it has ensured flexibility in awards management and general employees recognition.

Pros

The product is a cloud based employees recognition software with up-to-date features and functionalities. Workhuman has amazing UI systems and offers quick and effective resolutions.

Cons

The software is working for us no glitches or downtimes.

Review Source

KCC

Keli Cristina C.  
Senior Regional Manager  
Computer Software  
Used the software for: 2+ years

### "Excellent platform for recognition and team engagement"

September 12, 2024

5.0

Overall, my experience has been excellent. Workhuman has truly enhanced the way our team engages and recognizes each other's contributions, boosting morale and creating a more connected workplace.

Pros

I appreciate the user-friendly interface and the way it simplifies recognition and rewards within the team. The platform makes it easy to celebrate achievements, fostering a positive work culture.

Cons

There’s very little to dislike, but one area of improvement could be the ability to customize notifications further to reduce unnecessary alerts.

Review Source

AG

Alicia G.  
Tax Expert  
Accounting  
Used the software for: 1-2 years

### "I feel inspired and incentivized!"

January 29, 2025

5.0

Pros

I love that I can get recognition from my co-workers and that I can send recognition back. It's a great way to enhance work experience and get work incentives.

Cons

There are a few companies that I wish were included, like craft and book stores. But all in all, I find plenty that I love!

Review Source

DW

Dave W.  
SE  
Information Technology and Services  
Used the software for: 2+ years

### "5 Star I like it"

December 18, 2024

5.0

Pros

Flexibility - I think the amount of offers are good

Cons

Could do with some more options for the gift cards

Review Source

BR

Beth R.  
Inpatient Case Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to give shout outs!"

February 4, 2025

5.0

Pros

Quickly enables me to give shout outs while not disrupting my work flow

Cons

Some employees are hard to find if they go by a different or shorter name (e.g., Beth vs Elizabeth)

Review Source

CR

Caroline R.  
Product and Application Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Feel valued for your contributions"

January 29, 2025

5.0

Five stars. Period. Thank you Workhuman team for all the work and effort put in this tool!

Pros

I love the inspire experience! You can be recognized, recognize colleagues and get rewards! The quality of choices is amazing! Thank you for the thoughtfulness in putting something like this together. It makes me feel like a valued employee for what I contribute, thank you.

Cons

I don't think there is anything I don't like. The site is excellent and like I said so is the experience. Every company should have this in place for their workforce! We all work really hard!

Review Source

AB

Alex B.  
Underwriter  
Insurance  
Used the software for: 2+ years

### "Review for Applause System"

February 3, 2025

5.0

Pros

I like how easy it is to give recognition to my peers, and the variety of products and gift cards available for redemption with your points.

Cons

There should be a clear way on the website on how to extend your points about to expire. Furthermore, the website should meet accessibility standards, including, but not limited to, an easy way to change the font size or change the contrast colours.

Review Source

SZ

Slawomir Z.  
Hardware Engineer  
Computer Hardware  
Used the software for: 1-2 years

### "Workday app review"

February 5, 2025

5.0

The platform is designed to be user-friendly, ensuring that employees can easily give and receive recognition. It helps improve employee morale and job satisfaction.

Pros

The app is intuitive and easy to navigate, accessible for all employees, It helps to build a good workplace culture by celebrating wins and sharing appreciation. Is a robust and easy-to-use platform that can significantly enhance employee recognition and engagement within an organization.

Cons

Nothing in my mind at this point. Will share later if anything will appear

Review Source

OS

Omprakash S.  
Sr. Associate  
Information Technology and Services  
Used the software for: 2+ years

### ""Workhuman: Transforming Workplace Culture with Empathy and Innovation""

July 27, 2024

5.0

Overall, my experience with Workhuman has been positive. The platform excels in fostering a culture of recognition and appreciation within organizations. Its user-friendly interface and data-driven approach provide valuable insights into employee engagement and satisfaction. Despite these challenges, Workhuman's focus on enhancing workplace culture through meaningful recognition is a notable strength.

Pros

What stands out most about Workhuman is its commitment to fostering a positive workplace culture through recognition and employee engagement. Their platform effectively enhances team morale by promoting appreciation and connection among employees, which can lead to increased satisfaction and productivity. The focus on meaning full recognitions and data driven insights helps organizations build a more inclusive and supportive work environment.

Cons

Another aspect that might be challenging is the reliance on continuous user engagement to maintain the effectiveness of the platform. If employees or managers do not actively participate in giving and receiving recognition, the benefits of the system may be diminished. Additionally, the platform's success depends heavily on how well it is integrated with existing systems and company culture, which can vary significantly across organizations.

Review Source

BO

Barbara O.  
Lab Technologist  
Insurance  
Used the software for: 2+ years

### "good at what it does"

December 26, 2024

5.0

it's the best rewards program i've used to date

Pros

even tho it's obvious that gift cards are not your preferred dissemination type, you don't make it impossible to find

Cons

most of the items in the marketplace are overpriced

Review Source

VUPD

V Uma Pavani D.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Comprehensive Review Of Work Human"

July 26, 2024

4.0

Great layout and i have enjoyed work human social recognition which allows employees to select awesome rewards and also helps employers to build a positive workplace.

Pros

Easy and Simple way of rewards redemption with the multiple options to purchase. This is a great platform in giving and receiving recognition. I like that the service is user friendly and useful to recognize employees which helps to build a positive and encouraging workplace.

Cons

Need to improve their customer support and if they can concentrate on the redemption of the reward points balance to exchange as gift cards without rounding up the points example, If an employee having 1020 points balance he/she could only redeem their balance by starting 300 points in 3 times, So that they will get 3 gift cards worth the balance with the left over 120 points in their wallet, instead of this if they can exchange entire reward points to gift cards it will be helpful to use convert all the points to gift card is worthy.

Review Source

AKY

Abhishek Kumar Y.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Workhum review"

January 29, 2025

5.0

Overall experience is good, though there are possibilities for enhancements.

Pros

It is good to use and you get more insights and praise

Cons

Nothing as of now, one cons i feel there's no option to redeem voucher in Amazon or Flipkart.

Review Source

RL

Roselin L.  
Technical Content Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Empowering Excellence: A Comprehensive Review of Workhuman's Innovative Workplace Solutions"

July 12, 2024

4.0

The tool boasts robust integration capabilities with leading brands, enriching lifestyle options. Its intuitive search bar simplifies employee management and facilitates recognition of achievements. Streamlined incentive management and spending options underscore its well-crafted structure. Enhancements such as real-time notifications and instant reminders promise to further enhance user satisfaction, offering a comprehensive solution for effectively managing achievements and performance. Workhuman brings me immense joy, preserving a repository of my greatest accomplishments and recognitions, motivating me to continually strive for excellence.

Pros

One of the best aspects of Workhuman is its integrations, which make the application incredibly flexible and easy to use. It's associated with some top-tier brands, enhancing the lifestyle with a touch of luxury. The platform offers a wide range of options, allowing users to make choices with ease and convenience. The standout feature of this tool is its ability to seamlessly integrate various functions, making it a valuable asset. This tool simplifies managing incentives and offers various options for spending rewards. The structure and flow are well-designed, making the user experience smooth and efficient.

Cons

Enhancing reminders and alert notifications to be instant would significantly enhance the tool's functionality, ensuring timely updates and actions.

Review Source

AVK

Amogh Vardhan K.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Seamless Recognition with Great Redemption options"

January 28, 2025

5.0

Overall experience is pretty great. I have been a user since last 5 years

Pros

Exactly what a recognition software should do. It has simple and straightforward UI. I have never faced any redemption issues. I love the amazon coupon redemption option it unlocks a lot of things that we can shop.

Cons

Everything is good. No complaints about Workhuman

Review Source

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