# AdaCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AdaCare Software - reviews, pricing plans, popular comparisons to other Home Care products and more.

Source: https://www.capterra.com/p/125608/AdaCare

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# 

 AdaCare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AdaCare

## What is AdaCare?

AdaCare is our non-medical home care system, with features to help you manage your whole agency. Scheduling, client and staff management, EVV clock-in/clock-out, care plans, assessments, marketing, and billing & payroll tools. AdaCare is the complete solution for your business. We don't have long-term contracts or setup fees, and support is included. AdaCare has all the features of expensive systems from only $69 (Startup Company Special for 90 days) or $99 per month!

## What is AdaCare used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## AdaCare alternatives

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/125608/AdaCare/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Management

4.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Billing & Invoicing

4.6 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Care Plan Management

4.7 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Scheduling

5.0 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

HIPAA Compliant

5.0 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

AdaCare 31 features

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Manage employee salary processes, data, taxes, and records administration efficiently

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Get Advice

We can help you find the software with the features you need.

Features

4.4 (91)

4.4

Based on 91 reviews

## Pricing

Value for money

4.8 (75)

[View pricing plan details](https://www.capterra.com/p/125608/AdaCare/pricing/)

Basics

$99.00

Per User,Per Month

It includes:

-   Clients and Staff
-   Import Your Clients & Staff
-   Messaging
-   Mobile GPS EVV
-   Scheduling
-   Time Tracking

Plus

$99.00

Per User,Per Month

It includes:

-   Clients and Staff
-   Import Your Clients & Staff
-   Marketing and CRM
-   Messaging
-   Mobile GPS EVV
-   Nursing Care Plans and Assessments
-   Scheduling
-   Time Tracking

Complete

$99.00

Per User,Per Month

It includes:

-   Clients and Staff
-   Exports to Accounting Systems
-   Import Your Clients & Staff
-   Marketing and CRM
-   Messaging
-   Mobile GPS EVV
-   Nursing Care Plans and Assessments
-   Quickbooks Connection
-   Scheduling
-   Time Tracking

Value for money

4.8 (75)

4.8

Based on 75 reviews

## Integrations

[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (85)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (85)

4.9

Based on 85 reviews

## User reviews

Overall rating

4.7

Based on 95 reviews

Filter by rating

5(72)

4(17)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NN

Nichole N.

Administrator

Hospital & Health Care

### "AMAZING SERVICE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

My experience with AdaCare has been amazing for the past 10+ years & I would highly recommend this software system to anyone looing for a homecare software system for their business

Pros

I have been using Adacare for over 10 years now & I love everything the software system has to offer for my Personal Care Agency, from scheduling, Billing, & Reporting...it's my me & my staff work load easy when scheduling clients for my agency. The helpdesk is amazing as well...everytime we contact them for help with something...they resolve our issues & address any concerns we may have. I would highly recommend this software system to all homecare agencies.

Cons

The only con I would say is that the software does not have an app for mobile EVV when caregivers are servicing clients...other than that I have nothing else

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2026

Thank you for your review! We are glad you love the software and the service. And an app for mobile is in the works! Stay tuned!

AH

Amy H.

Coordinator

Health, Wellness and Fitness

### "Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2025

Customer Support always available to answer any question I have, big or small. AdaCare is a great platform.

Pros

Friendly Support team, Quick to respond in helping with any question or need.

Cons

No cons, Highly satisfied with the Customer Support Team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2025

Thanks Amy! Glad we are able to help you when you need it.

JB

Jennifer B.

RN BSN Administrator

Health, Wellness and Fitness

### "Great Home Care Software! Very User friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2024

Excellent program! Very user friendly! can see all aides and clients in one screen

Pros

Very user friendly Can see all clients at once and move shifts around Employees ease of access and understanding Scheduling friendly

Cons

Not compatible with state new requirements

Alternatives considered

[Generations Homecare System](https://www.capterra.com/p/26508/Generations/)

Reasons for choosing AdaCare

User friendly for scheduling; easy to use; can see all aides and clients in one screen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Belinda B.

CEO

Hospital & Health Care

### "Great Customer Services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2024

Fast response from Support teams, step by step training for staff when needed, always able to add new features based on your needs as an agency, open to new suggestions as well.

Pros

Very Easy system to use, all in one platform for, onboarding employees, onboarding patients. Payroll and Billing is a one stop platform to run an agency of any size

Cons

None that I found an issues with at all.

Reasons for choosing AdaCare

Affordable, great for start up, all in one solution easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Great that AdaCare is working so well for you! Thank you for the review!

KC

Karen C.

Administrative Assistant

Hospital & Health Care

### "Adacare Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2024

Great experience. Customer service is amazing with fast responses and always helpful information.

Pros

The ease of use and the information that can be entered. Payroll is also essential and is an easily accessible tool to use.

Cons

Adacare is great, and I have no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2024

We are glad AdaCare is working so well for you - thanks for the great review!

LP

LeeAnne P.

Owner

Hospital & Health Care

### "Client and Caregiver Oriented Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2023

Excellent! \[sensitive content hidden\] was excellent at customer service. He always took care of our needs.

Pros

Customer service oriented from start to finish and always took care of your requests 100% in a timely manner.

Cons

Taxes were not flexible in being added to billing services through the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2024

Thanks for the review LeeAnne! We are glad you found the team's service helpful!

DD

Doretha D.

Agency Owner

Health, Wellness and Fitness

### "KDs Prefere HCA over all experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2023

One of the best business decision I ever made

Pros

It keep everyone under 1 roof and it reminds you of everything .

Cons

It keep records of anything that's about to expire.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2023

Thank you! It's great that AdaCare is helping you so much with your business!

MD

Maria D.

Administrator

Hospital & Health Care

### "Great platform to use! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Pros

We are a small business and AdaCare is a great platform for us. All the features we need at a feasbile cost. Great customer support as well.

Cons

We have not had come across any cons. We have been happy with the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2023

Thank you for the review Maria! We are happy that AdaCare is a great fit on features and price for you!

SG

Stephanie G.

Director, Client Services & HR

Hospital & Health Care

### "Adacare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2023

From an HR prospective, this system makes it extremely easy for me to keep track of who is due for what.

Pros

I appreciate how user friendly this system is for scheduling, maintaining caregiver compliances, and for charting. I also really appreciate how helpful their support team are.

Cons

I can't think of anything that I don't like about AdaCare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2023

Hi Stephanie, thank you for your review, and we are glad AdaCare is working so well for you! -- AdaCare Team

TR

Tina R.

Care Support Manager

Hospital & Health Care

### "Making my life easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

The support that I have received from Adacare is phenomenal. I get a call back within minutes and sometimes that is critical

Pros

I love the ease and being able to see where my caregivers are. When I have a call off, I can see who is available without having to go through every schedule to see who is not scheduled.

Cons

We are a care management firm and are trying to adapt to Adacare, I would like to see more options for my care managers

Alternatives considered

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

Reasons for choosing AdaCare

I was familiar with this system and was very happy with it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2023

Hi Tina, thanks for you review! We are glad you find AdaCare easy to use and you're getting support quickly when you need it! Don't forget that training is included free with your subscription - just give us a call when you want to learn about other features that can help you!

[View all Reviews](https://www.capterra.com/p/125608/AdaCare/reviews/)

Popular comparisons

[GEOH vs AdaCare](https://www.capterra.com/compare/125608-207985/AdaCare-vs-GeoH)

[eRSP vs AdaCare](https://www.capterra.com/compare/125608-129443/AdaCare-vs-eRSP) 

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