# Journyx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Journyx the right Resource Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125356/Journyx/reviews --- Journyx 4.1 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Journyx Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews Leonardo S Business Development ManagerEntertainment, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Journyx is a very good platform, in our company it was quickly adopted and it is very valued by our operations and human resources teams, it allows a better management of the personnel and keep the budget under control, it integrates well with other administration and financial tools, it has a clear and well designed interface.“ April 11, 2020 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tammy S. Sr. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Journyx - Smooth Sailing" August 24, 2016 5.0 The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well. Pros Ease. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently. Cons Nothing at this time. Review Source RS Rosa S. Senior Contracts Administrator Information Technology and Services Used the software for: 2+ years ### "Journyx - Great Product!" September 1, 2016 5.0 We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional. Pros Journyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform. Cons As an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges. Review Source AS Anu S. Used the software for: 2+ years ### "Used more than 5 years, produce time sheet reports." September 30, 2015 3.5 Pros easy to produce report and time recording, creating users,projects Cons not able to use cube report. We do not use this a lot now a days Review Source EF Erica F. Director Professional Training & Coaching Used the software for: 2+ years ### "Journyx for time and expenses" October 31, 2019 5.0 We have used it for years and years! We love it! Pros You can enter time AND expenses into this program! This is actually rare! It's reliable, easy to use, the customer support is great and the price isn't bad! Cons Nothing to include here. I guess I could say I wish it was free ; ) Reason for choosing Journyx It offers time AND expense tracking and reporting. Review Source SL Shari L. Government Relations Used the software for: 2+ years ### "Great time reporting system for government contractors!" August 24, 2016 5.0 We needed a low cost online solution to track time for government contracts and Journyx was a no-brainer! It suits all our needs and has more features we don't even use but could as we grow. Reporting is great and it integrates with QuickBooks so make payroll a breeze! Pros Ability to customize, integration with QuickBooks, reporting. Cons I really can't think of anything. Even when we have a problem, we contact Tech Support they are eager to work with us until it's resolved which is usually pretty quick! Review Source SG Sunny G. Controller Management Consulting Used the software for: 2+ years ### "Great product -- recommended!" January 22, 2018 5.0 I would definately recommend purchasing this software program! Pros Great support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it! Cons Not super easy to figure out with out training help, but the staff are always available to assist during the learning curve. Review Source KB Kathy B. CFO Management Consulting Used the software for: 2+ years ### "Journyx works great for us - a great time saver" October 1, 2015 4.5 Pros It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors. Cons Nothing - it is working well for our organization. I have no issues with how the system runs or how we access it. Review Source BG Bernie G. Co-Founder Research Used the software for: 2+ years ### "Journyx Great Value for the Money" March 8, 2018 5.0 If you're looking for a great time keeping tool that you can use with Quickbooks for invoicing, this is the product to buy. Pros Great features, easy to install and use. Sync of time data with Quickbooks. Flexible licensing model that scales with your needs. Review Source GN Gail N. Office Manager Management Consulting Used the software for: 2+ years ### "Journyx Review" August 24, 2016 4.0 The software is powerful and competitively priced , support is responsive, and is easy for users to use; however, it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often. Pros The software is powerful and competitively priced , support is responsive, and is easy for users to use Cons it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often. Review Source AL Andrew L. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Journey works great in our midsize engineering firm" September 29, 2015 4.5 Pros Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur. Cons We have been very happy with the software and support. Review Source AS Anu S. Used the software for: ### "Easy to time track." September 29, 2016 3.0 It is easy to track a time according to projects. We can create reports in different way. Easy to manage users, projects and group. Review Source JS Jennifer S. Senior Network Administrator Management Consulting Used the software for: Less than 6 months ### "Journyx review from an IT standpoint" September 29, 2015 4.0 Pros Support - If ever I needed support their team was ready to assist. Cons Only issue I have faced is always having to have a "swing" server to do the upgrades. Review Source SC Shami C. Field sales specialists Marketing and Advertising Used the software for: Less than 6 months ### "Pro and cons" September 11, 2025 4.0 Beside the crash down it was a decent app. Very ease to use. Very handy and overlay was not that much confusing. Pros Easy navigation trough the app. Really easy to use. Tools are handy on the app. Layout of the app was really good not as confusing like different applications. Cons Since we haven’t used a long time now but when we used to use it, we had frequent crash down on that app. Review Source Leonardo S. Business Development Manager Entertainment Used the software for: 1-2 years ### "It was quickly adopted and it is very valued by our operations and human resources teams." April 11, 2020 4.0 It is a very useful software that in our company has helped to better organize the projects by crossing important data on financing and management of worked hours and availability of human resources destined to each project, it allows to better manage the distribution of working hours according to the schedules established by the managers, it accelerates administrative processes by automating them and it allows the payment of hours with more precise and updated data. I recommend it because it helps to accelerate many administrative and accounting processes allowing a more fluid development of the projects under development. Pros Journyx is a very good platform, in our company it was quickly adopted and it is very valued by our operations and human resources teams, it allows a better management of the personnel and keep the budget under control, it integrates well with other administration and financial tools, it has a clear and well designed interface. Cons We have not registered any negative opinions about this software from any sector of the company. Review Source VR Verified Reviewer Systems Implementation Manager Design Used the software for: 2+ years ### "It's better than nothing.... but not by much" September 6, 2018 1.0 Pros It IS better than trying to track time in Excel, but that's about it. A few other pros: - decent (not great) reporting - not too hard to add new projects Cons There were a lot of things I did not like about this tool. - terrible User Interface - not mobile friendly - reporting was not great - no real dashboards - could not use to forecast time/revenue - approvals of time also kind of meh Review Source Response from Journyx September 7, 2018 Thanks for your review ¿ we really do appreciate your honest feedback! Feedback from customers like you have a large impact on our product improvement plans. There are many major improvements to our user interface, mobile app, and reporting on the way in the next 6 months, but in the meantime, there may be some ways we can help you get more value out of using Journyx. We¿d love the opportunity to listen to you and figure out some possible solutions for you, so please reach out to us so we can set up a time to chat. Since your review is anonymous, just send a note to me (maxin@journyx.com) with your name and company name, and I¿ll put you in touch with your account manager. CO Claire O. Chief Administrative Officer Financial Services Used the software for: 2+ years ### "Awesome Company & Support!" May 22, 2020 5.0 Our business benefits greatly from this online system where our consultants, located all over the USA, can enter time and expense for payroll, billing, etc. This is also a great tracking system for longer term reporting. We love it. Pros Journyx is a terrific time and expense tracking system that is based in Austin, TX. We enjoy supporting our local Texas businesses, and we have found the quality, expertise, and support to be excellent. This works well with our accounting system, QB, and it's my standard for many reports daily, weekly, monthly, and annually. I can't imagine business life without it! Cons I need to work more with the Excel reporting that is available. Haven't take the time to review since the beginning. I'm not referring to the export of reports into an Excel format. That works great. Reason for choosing Journyx Local business in Austin was a major consideration, and the system worked well for our needs. Other platforms were not as flexible. Review Source VR Verified Reviewer Director Enterprise Solutions Computer Software Used the software for: 2+ years ### "User and Manager perspective" August 17, 2018 3.0 We use it for payroll only, and transfer our time in bulk from our detailed project management system. This makes time tracking easy. But prior to this workflow, tracking detailed time was frustrating and less standardized across employees. Pros The configurability to set projects and payment codes is useful. Review and approval of employee timesheets is easy to navigate. Cons Users can't recall their own timesheets after submitting - instead must notify manager to have it rejected, time tracking on a detailed task level would be really tedious. Review Source VR Verified Reviewer ELA Scorer Education Management Used the software for: Less than 6 months ### "Good Product" December 6, 2019 3.0 Overall this is used daily to calculate time for all employees Pros Once you understood how to read the program, selecting what you needed was easy-and it is easy to customize the program as well to fit whatever the job is. Cons It took some time to learn how to use it. Not only can you pick a job but you can also pick role. You can do this multiple times to breakdown a day so with everything you can do, it’s a little slower to learn. Review Source Response from Journyx December 10, 2019 Hello, and thanks for your review! I would like to know more about why you rated Journyx the way you did, as we take all our feedback on board to improve both the product and our customer onboarding and training processes. Would you be willing to provide additional information to me? Please feel free to send me an email at kari@journyx.com. Thanks! Kari Foster Director of Marketing Journyx VR Verified Reviewer Lead Customer Support Specialist Computer Software Used the software for: 2+ years ### "Our company uses this to track all hours for payroll purposes." June 14, 2018 4.0 Pros Easy to use interface and great category customization options allow end users to track their time in a very specific way that allows the company to differentiate between billable and non-billable hours. Cons A minor issue is the layout. It is easy to place time in the wrong category due to how the lines are laid out. Things don't always appear very well. Review Source VR Verified Reviewer Senior Project Manager Marketing and Advertising Used the software for: I used a free trial ### "Super robust features and great integrations " October 27, 2019 4.0 Journyx centralizes everything in a smart way that ensures seamless integration with existing tools. Pros By far the strength of Journyx is the breadth of platform integrations, making it seamless and easy to stand up quickly. It also has a nice interface and is fairly simple to navigate. Cons The approval workflow is a little clunky in this tool compared to other expense and time tracking software and can sometimes generate lots of email clutter. Review Source Melissa W. Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Journyx is simple to track projects, client, and time tracking." November 26, 2018 5.0 Pros As a new user to Journyx. the ability to track time for clients and be able to break-down the time and expenses occurred by client is a simple process. The standard reporting is robust enough without having to add need fields to gain the information needed to manage projects and programs. Cons Journyx does not have an cons at the present. I am able to preform all tasks as needed. Review Source VR Verified Reviewer Validation Specialist Computer Software Used the software for: Less than 6 months ### "Sufficiently Ok" October 10, 2018 4.0 Overall, the software does what it intended to do. Our time is tracked and we are paid based off of it. So no major complaints. Pros It is very easy to use. To track your time, it does what we need it to do. Cons Very basic looking. Seems like out of date software from the look of it. Review Source Response from Journyx October 11, 2018 Thanks for your honest review! I wanted to let you know that the next major version of Journyx will have some big changes to the user interface, and I think you'll like how it looks and functions. Let me know if you'd like me to put you in touch with your account manager - they can give you a quick preview of what that will look like, and also tell you about features that will help you fill out your timesheet. LR Laura R. IT Manager Used the software for: ### "Timesheet Software that Works " August 24, 2016 5.0 The software is perfect for our small company (less than 25 users). The Journyx team has helped us to customize the program and reports to accommodate our needs. We have some difficult billing requirements which were all built into our configuration, and any additions/changes are fairly simple to manage. Pros Simple to manage and interface is very user friendly. I get no complaints from users on the drudgery of completing time sheets. Cons None, really. Review Source SI STEPHANIE I. pension adjuster Management Consulting Used the software for: 2+ years ### "my journey..." September 29, 2015 4.5 Pros I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise Cons I really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes. Review Source SL Shari L. Government Relations Used the software for: Less than 6 months ### "Great tool for Government contractors" September 30, 2015 4.5 Pros It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze. Cons Can be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.