# AIMS360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AIMS360 the right Apparel Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124789/AIMS-Apparel-Software/reviews --- AIMS360 4.1 (64) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AIMS360 Ease of use 4.0 Customer Service 4.2 ## Pros and Cons in Reviews DV Deepak V Founder,CEO,Creative DirectorApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “The simplicity of the software, it was a bespoke version of what we had with quickbooks, felt centered and focused on the apparel business.“ March 7, 2025 MT Mary Lee T Customer Service Manager with many hatsApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “recent slowness with current integrations“ July 31, 2025 MR Madelyn R Director of Customer SuccessConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months. “Aims360 has improved efficiency in all aspects of our business.“ September 4, 2025 BF Brianna F OperationsDesign, 51 - 200 employeesUsed the software for: 1-2 years. “We have utilized a lot of AIMS great features and continue to dig into what we could use in the future.“ July 25, 2025 MR Madelyn R Director of Customer SuccessConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months. “Sarah has been instrumental and has provided great customer support throughout the whole process, she is the best!!“ September 4, 2025 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Camila R. Sales Assistant Luxury Goods & Jewelry Used the software for: 2+ years ### "Works great when I don't use it too much. Can start glitching after a while." March 30, 2018 5.0 Pros Easy to use, has good functions, and easy for multiple people to use at the same time. I like the option to have a remote desktop and use it anywhere. Cons Does not offer enough features. If I am using it heavily all day, the system will stop responding and crash. Review Source Response from AIMS 360 August 6, 2018 Hi Camila, How are you? Thank you for writing us a review; we appreciate your time. We're glad you're finding our software easy to use and our remote weblink. Giving our customers the best tools in the industry to make their work day easier is what we do! With that, we'd love to hear from you what features would you like to see in AIMS360? After all our software and features are inspired by our customers! Drop us a line at support@aims360.com when you get a chance, we'd love to hear from you. Also, if you're still experiencing hosting issues (slow connections, glitches, crashes, etc.) please open a support ticket in your portal and our team will get back to you soon. Hope you're doing well and keeping cool in the summer heat. Cheers, Jeanette, AIMS360 BF Brianna F. Operations Design Used the software for: 1-2 years ### "We LOVE AIMS!" July 25, 2025 5.0 The AIMS team is truly like family. From The start they have supported us, partnered with us and have answered any question, anytime we’ve had one. From the early mornings to late nights. We switched over from a very manual software and since integrating with AIMS our processes have been much smoother. We have utilized a lot of AIMS great features and continue to dig into what we could use in the future. Overall we’ve had such an incredible experience and are so grateful for the team we get to work so closely with. Pros This software is super user friendly and has a very modern design. It’s very easy to navigate and makes integrating to simply looking up a style a seamless process. I love the ability to have everything at my fingertips. I’ve worked a lot in EDI and having 1 section for EDI alone keeps everything organized for training purposes to doing everyday tasks. Cons The only thing I will say is due to the amount of data we have sometimes our connection lags BUT it’s not very often. Switched from [N41](https://www.capterra.com/p/178398/N41-ERP/) We were growing rapidly and needed a system that could automate our processes Review Source VR Verified Reviewer Wholesale Operations Manager Apparel & Fashion Used the software for: 1-2 years ### "Slow, constant changes but not for the better." March 27, 2018 2.0 Pros Works at the bare minimum for what I need. Can pull orders by PDF or excel which is nice however it would be nice to automate customer notification. Cons Slow, constantly changing, insufficient reports, freezes, does not allow to customize information.. Review Source Response from AIMS 360 May 10, 2018 Hello! Thanks for taking your time to give us a review. We're sorry to hear that you didn't have the best AIMS360 experience. We would like to hear more about your experience and work with you to pinpoint your hosting issues (slow connection, freezes, etc.). Please reach out to us at support@aims360.com! DV Deepak V. Founder,CEO,Creative Director Apparel & Fashion Used the software for: 2+ years ### "AIMS 360, A Collaborative software partner for The Win!" March 7, 2025 5.0 A+++, Seamless with other software, got the training available as we wanted, price was great value and we saved Millions by being able to predict trends and manage inventory and be ahead of where we were from years past. Pros The simplicity of the software, it was a bespoke version of what we had with quickbooks, felt centered and focused on the apparel business. I actually was introduced to Aims by my professor of Finance at FIDM and she recommended the brand. Thankfully! Cons No complains, I wish we would have delved into more reports, taken more time with the team at AIMS always ready to train us. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) To level up, we knew we needed some kind of software to manage the growth coming up. Went from six figure company to 8 figure company using aims. Review Source MR Madelyn R. Director of Customer Success Consumer Goods Used the software for: 6-12 months ### "Aims360 is amazing!! " September 4, 2025 5.0 Pros Aims360 has improved efficiency in all aspects of our business. The ability to accurately manage inventory and orders has drastically helped. Sarah has been instrumental and has provided great customer support throughout the whole process, she is the best!! Cons We do not really have any cons with Aims360 or our experience. The only slight negative was integrating with some of our exsiting platforms who did not have direct API integrations with Aims360 but we figured out solutions! Alternatives considered [ApparelMagic](https://www.capterra.com/p/15153/ApparelMagic/)[BlueCherry](https://www.capterra.com/p/2895/BlueCherry/) Reason for choosing AIMS360 Aims360 suited our needs better than any other option. Review Source MLT Mary Lee T. Customer Service Manager with many hats Apparel & Fashion Used the software for: 2+ years ### "Aims360 Review 073125" July 31, 2025 4.0 Good. It has improved over time and really helped with shipping/invoicing efficiently. Reporting is key areas is good and I recently learned of a new reporting process I feel will help with inventory management. Biggest challenges are some frontend challenges in creating/managing style. Pros customer support shipping integration ability to create a canned email (but additional ones for receipt emails would be great) Cons inventory and style management - short sightedness in inability to delete parameters if you are using aims for multiple years - size scale challenges recent slowness with current integrations online support difficult to navigate unless you know the "key" word or phrase Aims uses - very hard to find answers, but live support very helpful Review Source RD Randy D. Warehouse supervisor Apparel & Fashion Used the software for: 1-2 years ### "Aims overall experience " June 7, 2025 5.0 Pros AIMs is easy to use. I am able to keep accurate count of my inventory, can run orders and ship through their website. Cons Do not really have anything to complain about, I have nothing but good things to say about aims. Would recommend it to other people Review Source Abby S. Production Coordinator Used the software for: 2+ years ### "overall good, I use this software everyday " March 27, 2018 4.0 Pros it makes running reports very easy, the new 360 software is very in depth. it is easy to move from module to module. I like that you can keep multiple modules open at a time Cons sometimes it is slow because it is running off of a cloud, there are some applications that are missing that susana monaco needs. it would be a tremendous help if there was an upload function for setting up manufactured costing Review Source Response from AIMS 360 May 11, 2018 Hi Abby, We appreciate the time you took to give us a review. We would like to help you with your hosting issue (slow connection), because our clients should not accept a 'less-than-perfect' experience with our software. As for the upload function for setting up manufactured costing, we have that on our road map! I've escalated your feedback to our Support team so we can continue this conversation regarding hosting issues. WC Wendy C. Customer Service Representative Used the software for: 2+ years ### "Pretty good and easy to work " March 28, 2018 4.0 Pros You can do pretty much everything on one program, easy to use and get the hang of it love how you can place orders from customer file so you don't have to do anything else Cons Cloud basis, meaning if no internet access you can't work, You can pull styles by sizes and it freezes alor Review Source Response from AIMS 360 August 1, 2018 Hi Wendy, We appreciate your valuable time in filling out a review for us. We're glad you find our software easy to work and we're thrilled you love our integrated capabilities. Thanks for letting us know you're experiencing freezes; we're currently looking into this with our team. Let us know any time if you have feedback to share. Best, Jeanette, AIMS360 Team NS Nitin S. Founder Insurance Used the software for: 6-12 months ### "Very Bad Software, Very expensive" February 19, 2018 1.0 We got zero benefit from software, we were sold wrong software. Pros ERP Software cloud based. Access from anywhere, However loading of software on computer takes too long. Cons The software is for Garment Manufacturers not for Wholesalers and Retailers It requires training which AIMS360 does not provide. It is very expensive compare to tools available in Market. They force customers to sign long term contract . Review Source jR jason R. owner/partner Apparel & Fashion Used the software for: 2+ years ### "its clunky and slow, but has most of the functions and reporting we need" March 31, 2018 4.0 order management, customer database, reporting, style master Pros the reporting can give you pretty much everything you need, which is great. customer database is also easy to use. Cons some things take just too many clicks to get you where you want to go. we are also challenged with getting kicked off the system when you stop using it for 5 minutes or so. Review Source Response from AIMS 360 August 7, 2018 Hi Jason, thank you so much for taking the time to review us! We're happy to hear that you find our database and reporting easy to use, our main goal is to provide customers with software that can be navigated simply. We're so sorry to hear that you're having difficulties our system, if this continues to happens please open a ticket in your Support portal and our team will be more than happy to assist you. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360 DL Daniela L. data entry Used the software for: 2+ years ### "good, easy" April 5, 2018 4.0 Pros pro: AIMS360 is easy to understand and use. You're allowed to have multiple tabs open so its easier when navigating. Cons cons : AIMS360 can be slow from time to time. This doesn't always happen but it has its moments when it slows down Review Source Response from AIMS 360 August 10, 2018 Hi Daniela, Hope you're having a great week so far! Thank you so for leaving us a review earlier this year. Our apologies for not being able to respond earlier since we want to give each review our full attention. We're glad you're finding our software easy to use and understand. I understand it can be annoying sometimes when the connection isn't as quick as it should be. If you're still experiencing slow connection speeds, please reach out to us at Support. We've received several hosting issues notifications earlier this year and have worked with our customers to resolve them. Great to hear from you, let us know what else we can help you with. Best, Jeanette, AIMS360 TC Tony C. Analyst Used the software for: 6-12 months ### "Good System - Customerservice replies quickly" March 30, 2018 4.0 Pros The support from the AIMS team gives is great - respond very quickly and always there to help. The reporting is easy to export. Cons Currently the only thing is the lack of a API integration and sometimes there is a lag when its large amount of data to be exported but that is to be expected Review Source Response from AIMS 360 August 6, 2018 Hi Tony! How are you? Thank you for writing us a review early this March. We're thoroughly reviewing all of our customers' feedback, so we apologize for our delayed response to your review. Exceptional support from our team is one of our priorities! We're glad you're also finding our reporting features helpful to your business. I've forwarded your feedback to our support team about the lack of an API integration. I highly encourage you to follow our Twitter Support and other social media platforms to hear our latest software updates and new features. We're also rolling out more educational insights / demos there as well. We're currently working closely with our customers' experiencing hosting issues. If you're experiencing slow connections, glitches, etc. please open a support ticket in your Support portal and we'll get back to you ASAP. Great to hear from you, Tony. Once again, thanks for your feedback. Best, Jeanette, AIMS360 JB JANICE B. ops manager Apparel & Fashion Used the software for: 2+ years ### "Overall I like the software there are just some issues" April 2, 2018 3.0 Pros I have found that the software is easy to teach therefore easy for anyone to learn for the most part. Cons Having to change dates when doing several adjustments , same with receiving. Not being able to run a manageable open order report with wip info. Review Source Response from AIMS 360 August 10, 2018 Hi Janice, Hope you're having a great week. We really appreciate your valuable time in writing us a review. We're glad that you find our software easy to teach! Regarding your other feedback, we understand it can be frustrating when some of the smaller details (like changing dates) are not easily accessible. We'd like to hear more on your insights about our open order reports. At your earliest convenience, please open another support ticket in your portal to let us know what areas of the open order report would you like us to improve. Thanks, Jeanette, AIMS360 TK Tausif K. Customer Service/EDI Apparel & Fashion Used the software for: 2+ years ### "it is a great software but it has it's limitations which sometimes frustrates you." June 5, 2018 4.0 I like the way it's upload function works and it is easy to create an excel file to upload. Pros I like some of it's function where it allows you to upload and download from an excel and to an excel. It also has a function where you can email the reports to yourself or someone else directly from the AIMS system. Cons I do not like the way it works with the multi-warehousing environment, especially with the OTS report where it does not properly show the orders for the warehouse you have selected. Review Source DM David M. Director of Operations Apparel & Fashion Used the software for: 1-2 years ### "AIMS360 has been instrumental in the day to day decision making process of our business." April 2, 2018 4.0 Pros I like that it is relatively intuitive and that customer support is quick to respond to any questions or issues. Cons I feel that some features are outdated or could be improved to meet the needs of an ever-changing business environment. Review Source Response from AIMS 360 August 7, 2018 Hi David, thank you so much for taking the time to leave use a review. We truly appreciate it. So happy to hear that our software helps the day to day decision making process of your business, one of our top goals is to provide constant support and easy to use features. We'd love to hear some of your ideas on what features could be improved or updated, we strive to stay current in the constantly changing tech world. For more updated information on our software, we encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360 CV Christian V. EDI Specialist Used the software for: 2+ years ### "Easy to use software, with a lot of features. Slight issues arise with new updated. " March 27, 2018 5.0 Simple to use software that can be used by the whole team. Pros The ERP software is easy to use. It also has a lot of features that be used for the whole team. From production to logistics. Cons There do tend to be glitches when the software is updated. The team is fast to respond when these issues are discovered though. Review Source Response from AIMS 360 May 10, 2018 Hi Christian, Thank you for taking your time to give us a review. We're glad that you find our ERP software easy to use and we want to give you a consistently great experience. Should the glitches continue or if you have any questions/inquiries, our Support Team will promptly assist you! EY Erica Y. Director of Merchandise Planning Retail Used the software for: 6-12 months ### "Hard to use in managing for B&M and Ecom Retail - more user friendly for Wholesale (re: costing)" March 30, 2018 3.0 reporting and inventory and order management Pros Ease to use - like using excel pivots. Works with company BI Tool. Pretty easy to catch on and use - not much training needed Cons Not made for running Retail B&M and EC but more for Wholesale. Pricing/Costing issues make it less user friendly to manage my retail business Review Source Response from AIMS 360 August 2, 2018 Hi Erica, Hope you've been well and thank you for writing us a review back in March. We're going through our reviews at a steady pace to ensure each review have our undivided attention. We're sorry to hear that you haven't been receiving a 5-star service in customer support. And we hear your concerns about using AIMS360 to manage B&M and Ecom Retail. We'll have our team look into this and discuss how we can improve this area. In the meantime, I highly encourage you to follow our Twitter Support @aims360 for the latest features and system updates. Let us know any time if you have questions . Best, Jeanette, AIMS360 TC Trish C. VP Sales Apparel & Fashion Used the software for: 6-12 months ### "I use the software for customer order entry and to track data" March 30, 2018 3.0 Reports Pros Being able to see availability of style and colors, customers orders, order entry, and representatives orders, Cons It takes a long time to input each style once the styles have been uploaded in the system. The software moves very slow and I lose a connection even though my internet is fine. Review Source Response from AIMS 360 April 20, 2018 Thank you for taking your time to give us a review, Trish! Though we're happy to see that you're enjoying a few of our many software functions, we want to create a more positive experience for you. I relay your feedback to our wonderful Support team so that you can tell us in detail your style input process and software usage. We don't want our customers to accept slow software connection as a 'way of life'; we want you to have the best resources to succeed! JS Jasmine S. Production Coordinator Used the software for: 6-12 months ### "Complicated, frustrating." March 27, 2018 3.0 Pros The efficiency of being able to pull reports that have customer and style information on it. It's very useful. Cons There's no area for development. You have to have ANOTHER entire program for development. I feel like it defeats the purpose for well rounded companies. Review Source Response from AIMS 360 April 24, 2018 Hi Jasmine, Thank you for taking your time to give us a review; we appreciate your feedback. We want to help relieve your frustration, so I've escalated your feedback to our Support team. We want to understand better what you mean by 'no area for development' and assist you in the best way possible. Hope to continue our conversation soon! kC kenneth C. instructor Apparel & Fashion Used the software for: 2+ years ### "easy to use" July 12, 2018 3.0 its a pretty simple to use ERP. Unfortunately, tech support is rather poor. they take days and days to get back to you. Pros navigation is very simple and can be easily learned. the steps for style input are very basic. its not very intuitive and relies on the fact that there is already a tech pack already done. Cons works good for a smaller company. once the company grows bigger, the system starts to have its limitations. Review Source Response from AIMS 360 June 6, 2025 Thank you for your feedback. Since 2018, we’ve made significant upgrades to AIMS360’s features, scalability, and support. We now serve many larger clients—including those with revenues up to $500 million—and our latest reviews reflect major improvements in both functionality and customer service. We encourage you to check out the most recent experiences from our users to see how much has changed! LS Lawrence S. Co-Founder Used the software for: 2+ years ### "AIMS is pretty good for what it does. There are some serious inefficiencies though." March 27, 2018 4.0 Pros I like that it is relatively user friendly in terms of the order flow path. Basically, all of our employees are able to master whatever domain they need to understand. Cons There are some serious efficiency problems that create a lot of work for our team: 1) Invoices need to get emailed to customers when they get created. We have to field hundreds of emails and calls from customers looking for the invoice. 2) I hate that we are forced to use Chase Paymentech. 3) There could be a lot more and better integrations. 4) the Weblink is clunky looking, though out customers like it. 5) Its really frustrating that you cannot see customer invoices and orders in one place. There's no customer history. Causes a lot of work for our employees as they have to flip back and forth between databases. 6) Reporting suffers from a lot of the same problems. You can't get a legit customer history report that ties past and future togther. You cannot see which items were sold at full price e.g. even though the style record includes an MSRP. I'd like to know what percentage of Web sales last month were full price v. off price. It seems like you can never quite get just the reporting you need. Review Source Response from AIMS 360 May 22, 2018 Hi Lawrence, Thank you for taking time out of your busy day to write us a review. We appreciate your feedback and the more information about your AIMS360 experience you can provide, we can resolve any issues you may have quicker. Based on your review, we do have solutions to the problems you brought to our attention. I've reached out to our Support Manager so she can walk you through each step of each issue, to ensure that you and your team understand fully. I'll create another conversation so we can keep this separate from your current ticket(s). Thanks, Jeanette LS Lindsey S. Assistant Operations Manager Apparel & Fashion Used the software for: 1-2 years ### "Great inventory management and reports. So easy to customize reports to give us exactly what we need" April 2, 2018 4.0 This software benefits us not only in every component of production, but it also is the source for several of our end of month financial reports which is above and beyond what we expected ;-) Pros We love the detail in the reports as well as the precise ability to track and manage inventory of even the smallest parts that we use in production. Cons We may not use all of AIMS features (we use primarily for production and production tracking) but it gets a little dicey with raw materials inventory when ordering trims for a batch of production. We have been assigning the BOM in each cut to properly allocate ordered materials to the cuts they were intended for. However, this gets complicated when looking at actual stock of materials that we have on hand. Don't quite know what a good solution for that would be. Also, when receiving vendor purchase orders, there is no easy way to allocate the freight costs to the materials in that shipment. Freight changes based on each shipment, therefore fluctuates. We are not comfortable using a plug. This also leads us to costing on finished products that come in the door. It would be great to be able to generate a current cost based on the costs on the last shipment of used materials received. Review Source Response from AIMS 360 August 2, 2018 Hi Lindsey, We appreciate your feedback and we're glad you're enjoying our report features. Our goal is to make sure our software is easy to use and can help make your business processes run smoothly. I've read your concerns and have forwarded them to my team. They'll be in contact with you shortly as we'd like to dive deeper into this conversation. Let us know if you have any other questions! Best, Jeanette, AIMS360 VR Verified Reviewer Design & Showroom Assistant / Freelance Used the software for: 2+ years ### "Great - some connection issues sometimes, but overall, a wonderful program to use. " March 27, 2018 4.0 We are able to get our job done efficiently. Pros It is easy for us to learn to use. I also like that I can see everything across the screen, and can complete different tasks at a time. Cons There are glitches that come up sometimes that I don't know how to address, but they usually fix themselves or I figure it out, or contact customer service. I do not like that our email system is not set up directly through the system. Other than that, it is great. Review Source Response from AIMS 360 May 15, 2018 Hello! Thank you for your time to write us a review. We're sorry to hear that you've experienced a less-than-perfect experience with our software. If the glitches continue, we urge you to contact support@aims360.com, even if the problem resolves on its own. We want to ensure the glitches don't persist. Also, we like to hear from you what email host do you use; our job is to make sure you can easily do yours! MZ Monica Z. Customer Service Representative Apparel & Fashion Used the software for: 2+ years ### "AIMS overall is very easy to use and serves it purpose well. Order processing is uncomplicated. " March 28, 2018 4.0 super easy to use Pros What I like most is that is easy to use. You don't really need formal training to understand its most common and basic uses in the apparel industry. Cons What I like least about the software is when changes are implemented, we are not advised or told that the changes that will happen. Also that not everything fits on the screen and that you need to scroll to find some of the information. Not exactly a deal breaker but it would help if all was at viewpoint. Review Source Response from AIMS 360 August 1, 2018 Hi Monica, Thank you for taking your time to fill out a review for us. We're glad you find our software easy to use and straightforward. And we appreciate all feedback and will take your feedback about toggling viewpoint to our development team. In addition, strengthening our communication with our customers is a priority for us, thus we're working on improving updates notification. I strongly encourage you to follow our Twitter Support account (@aims360support) for the most recent updates. Thanks again Monica! Let us know if you have any suggestions/ feedback you would like to share. Best, Jeanette, AIMS360 Team Talk to a Capterra advisor for free and get results within 15 minutes.