# CounSol.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CounSol.com Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/124769/CounSol-com --- # CounSol.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CounSol.com ## What is CounSol.com? Voted best value award By Capterra!!! Top Choice for Practice Management! Personalized. Efficient. Complete. Online practice management exactly the way you want it. Offering live online chat & video sessions, custom questionnaires & forms, email messaging, scheduling and calendar, billing and invoicing, treatment plans, and more. Try Us Today to see if you like it as much as our current members do!! Now offering 14 Day Free Trial! (No credit card required). Special $5 Off Monthly Rate! Code: Capterra5 ## What is CounSol.com used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Overall rating Based on 828 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Pros & cons Responsive dedicated customer service Intuitive and efficient usability Unreliable video session functionality Complex insurance billing process Starting price $49.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CounSol.com alternatives Highest Rated [4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month [4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/124769/CounSol-com/alternatives/) ## Who uses CounSol.com? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive dedicated customer service 97% positive reviews out of 409 Most reviewers indicate customer support is prompt, knowledgeable, and offers personalized assistance for troubleshooting. Maura K Licensed Professional Counselor and Practice Owner, 1 employee. "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through processes with which I was unfamiliar prior to working with him through my subscription with CounSol." Unreliable video session functionality 45% negative reviews out of 88 Some users report video sessions are glitchy, lack group support, and have compatibility issues across devices. Intuitive and efficient usability 97% positive reviews out of 74 Most users report ease of use, quick learning curve, and streamlined workflow for daily practice operations. Complex insurance billing process 36% negative reviews out of 72 Some reviewers describe insurance claims as confusing, difficult to configure, and reliant on third-party clearinghouses. Melissa H Executive Director, 1 employee. "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance billing." Comprehensive private practice management 98% positive reviews out of 47 Most reviewers describe private practice support as seamless, secure, and adaptable for solo or group needs. Recurring technical glitches 53% negative reviews out of 49 Some reviewers find bugs and issues cause errors, slowdowns, and require frequent troubleshooting or support intervention. Michelle W Owner and Mental Health Provider, 1 employee. "The virtual platform is not very good, it has a lot of bugs." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.7 (109) 79.82% of 109 reviewers that rated this feature as important or highly important You benefit from easy, flexible appointment scheduling with calendar integration and client self-scheduling options. Reviewers appreciate the user-friendly interface, seamless billing linkage, and ability for clients to book or cancel sessions independently, though some wish for more robust calendar sync. EMR/EHR 4.8 (91) 84.62% of 91 reviewers that rated this feature as important or highly important CounSol.com gives you a centralized, secure space for managing therapy documentation and client records. Reviewers appreciate easy access to notes, device compatibility, and responsive support, noting it streamlines recordkeeping and maintains confidentiality for both solo and group practices. HIPAA Compliant 4.9 (89) 96.63% of 89 reviewers that rated this feature as important or highly important With this capability, you can trust that client health information is protected. Reviewers indicate strong satisfaction with CounSol.com's strict adherence to HIPAA standards, secure messaging, and privacy safeguards, allowing them to focus on therapy without compliance concerns. Confirmations/Reminders 4.8 (82) 71.95% of 82 reviewers that rated this feature as important or highly important CounSol.com offers automated text, email, and phone reminders that help you reduce no-shows and keep clients accountable. Users think customizable notifications save time, improve attendance rates, and are appreciated by both therapists and clients for their convenience. Electronic Payments 4.7 (54) 87.04% of 54 reviewers that rated this feature as important or highly important It helps you collect payments electronically and track billing within the platform. Some reviewers find integrated credit card processing and Cardpointe useful for easy payments, but mention high processing fees, with some preferring alternative payment platforms for cost savings. For Mental/Behavioral Health 4.8 (103) 84.47% of 103 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. CounSol.com 70 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling You benefit from easy, flexible appointment scheduling with calendar integration and client self-scheduling options. Reviewers appreciate the user-friendly interface, seamless billing linkage, and ability for clients to book or cancel sessions independently, though some wish for more robust calendar sync. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track and report regulatory data to either internal management or external stakeholders CounSol.com offers automated text, email, and phone reminders that help you reduce no-shows and keep clients accountable. Users think customizable notifications save time, improve attendance rates, and are appreciated by both therapists and clients for their convenience. Accept and process credit card transactions Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically It helps you collect payments electronically and track billing within the platform. Some reviewers find integrated credit card processing and Cardpointe useful for easy payments, but mention high processing fees, with some preferring alternative payment platforms for cost savings. Digitally sign online documents Reminders sent via email Track employee schedules, availability, and performance across projects and tasks CounSol.com gives you a centralized, secure space for managing therapy documentation and client records. Reviewers appreciate easy access to notes, device compatibility, and responsive support, noting it streamlines recordkeeping and maintains confidentiality for both solo and group practices. For mental health professionals providing therapy to multiple patients at the same time For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Store, manage and track all forms in a centralized location With this capability, you can trust that client health information is protected. Reviewers indicate strong satisfaction with CounSol.com's strict adherence to HIPAA standards, secure messaging, and privacy safeguards, allowing them to focus on therapy without compliance concerns. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations For practices with multiple providers Allow users to create, edit, and sort multiple notes Book meetings and appointments through a website or digital platform Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Exchange messages in a secure and encrypted manner Private client session notes for coaching, therapy, etc. Create, manage and track all task activities and progression Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Create treatment plans that document interventions and outcomes to track patient progress Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (770) 4.5 Based on 770 reviews ## Pricing Value for money 4.7 (749) Free Trial [View pricing plan details](https://www.capterra.com/p/124769/CounSol-com/pricing/) Standard $49.95 Flat Rate,Per Month It includes: - Appointment Reminders - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires - HIPAA Compliant - Icalendar Sync - No Long-Term Contract - No Session Limits - No Setup Fees - Online Appointment - Personal Account Manager - Practice Management - Schedule Group Sessions - Secure Client Records & Notes - Secure Messaging - Task List Standard Plus $59.95 Flat Rate,Per Month It includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires - Electronic Insurance Claim Submission - HIPAA Compliant - Icalendar Sync - Insurance ERA - No Long-Term Contract - No Session Limits - No Setup Fees - Online Appointment - Personal Account Manager - Practice Management - Schedule Group Sessions - Secure Client Records & Notes - Secure Messaging - Task List Premium $64.95 Flat Rate,Per Month It includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires - HIPAA Compliant - Icalendar Sync - No Long-Term Contract - No Session Limits - No Setup Fees - Online Appointment - Personal Account Manager - Practice Management - Schedule Group Sessions - Secure Client Records & Notes - Secure Live Online Chat - Secure Live Video Sessions - Secure Messaging - Task List Premium Plus $69.95 Flat Rate,Per Month It includes: - Advertise Your Practice Online at Counselorlisting.Com - Appointment Reminders - Booking & Availability - Client Billing & Invoicing - Client Birthday Notifications - Client Journal - Client Scheduling & Calendar - Client Treatment Plans / Progress Notes - Custom Client Site - Custom Forms and Questionnaires - Electronic Insurance Claim Submission - HIPAA Compliant - Icalendar Sync - Insurance ERA - No Long-Term Contract - No Session Limits - No Setup Fees - Online Appointment - Personal Account Manager - Practice Management - Schedule Group Sessions - Secure Client Records & Notes - Secure Live Online Chat - Secure Live Video Sessions - Secure Messaging - Task List Value for money 4.7 (749) 4.7 Based on 749 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ PayJunction](https://www.capterra.com/p/70932/Paperless-Payment/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ CSG Forte](https://www.capterra.com/p/135920/Forte-Payment-Systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (810) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (810) 4.9 Based on 810 reviews ## User reviews Overall rating 4.7 Based on 828 reviews Filter by rating 5(628) 4(182) 3(17) 2(0) 1(1) Mentioned topic Sorted by most recent MT Madeline T. Licensed Professional Counselor Mental Health Care ### "Main Benefit is for Parent Integrated Accounts for Minor Clients" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 27, 2026 Overall, I'd recommend it if you're workign with minors but only if there's a reason you can't use another. Overall, the clunkiness makes it too hard to use for a therapist. You have to click into each note to see it, meaning it's hard to scroll adn see details. Pros The automatic sending of intakes is very smooth. It is easier than other EHRs I have used, adn it's easy to see which ones haven't been completed. It is the most smoothly integrated EHR for working with minors, where parents can be part of the account without being the named patient. Cons The interface is SO clunky. The payment system isn't that intuitive and isn't automated. I would like it to automatically charge before the session. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Suzie S. Licensed Mental Health Therapist, Certified EMDR Counselor Mental Health Care ### "Therapist loving CounSol for Client management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Counsol makes my work so much simpler. This program offers so many assets, making it a huge value, cost-wise. Pros Customer support has been beyond my expectations. My rep, \[sensitive content hidden\], responds to my inquiries within minutes. Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more. I highly recommend Counsol. Cons So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, \[sensitive content hidden\], my customer rep to walk me through whatever it is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Amanda G. Psychotherapist Mental Health Care ### "Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Pros The number one reason I'm thrilled with CounSol is the support I've gotten from \[sensitive content hidden\]. He's always fast, thorough, and thoughtful. The price is also very reasonable. Cons CounSol can be a little tricky to navigate in the beginning and connect to insurance payers, but the support is great. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing CounSol.com I chose Counsol due to pricing and customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Halie B. Licensed Professional Counselor- Associate Mental Health Care ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2025 Pros I appreciate the platform’s ease of use and the wide range of features that support my small business needs. It offers excellent value for the cost, especially when compared to similar platforms. The note-taking functionality, in particular, has greatly streamlined my workflow and is much more efficient than other systems I’ve used in the past. Cons While the video services require an additional fee, this has been a minimal issue given the overall quality and convenience the platform provides. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amy B. Therapist Mental Health Care ### "Tried and True" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Overall, I love CounSol and recommend it any time some is looking for an EHR. It is less well known than some of the others, but if someone is willing to take advantage of the free trial, they won’t be disappointed. Pros I have been using CounSol for seven years and one of my favorite things about the company is the responsiveness of customer support and that they are always adding new and helpful features as they grow. Cons For me, the built in video platform is not always reliable with some clients. They have a hard time with the synch being off , or losing connection randomly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Samantha K. Therapist Mental Health Care ### "Positive experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 5, 2025 I have had a great experience from the software, tech support and overall use. I have been using the system with a group practice and now individually and it has been seamless. Pros I enjoy the ease of the software. I am not very technologically savvy and feel like. I can use Counsel seamlessly. Cons I wish there were more automated documents that could be used for my practice as well as assessments for client care. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dr Barton L. Psychologist Mental Health Care ### "\[sensitive content hidden\] is an asset to your company. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 3, 2025 Overall all it has worked well with my practice. All functions are seamless. Billing is efficient and easy to navigate. Pros Customer support. "\[sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and a great demeanor. Cons The portal could be improved visually. The portal looks outdated, and new clients tend to comment on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thank you for taking the time to write your honest review of Counsol.com Please contact your assigned account manager and they can go over the options for you to customize your client portal, icons, colors and text. Thank You! NK Natalie K. Owner Mental Health Care ### "Great Program for a great price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 Additionally, the range of tools and resources offered by CounSol has greatly enhanced our ability to manage client interactions and streamline our workflow. Whether it’s scheduling appointments, managing client records, or facilitating secure communications, everything has been seamless and efficient. Overall, we highly recommend CounSol to anyone seeking a reliable and effective solution for their counseling practice. The combination of excellent service, innovative features, and a commitment to user satisfaction has truly made our experience wonderful. Pros Our experience with CounSol has been outstanding. From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features. The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed guidance. Cons The features offered by CounSol have greatly improved our practice management. The scheduling tools make it easy to book appointments, while the secure messaging and document sharing capabilities allow for seamless communication with our clients. We have noticed a marked improvement in our overall productivity and client satisfaction since we started using their services. Alternatives considered [Nextiva](https://www.capterra.com/p/175788/Nextiva/) Reasons for choosing CounSol.com When considering the factors that influence purchasing decisions, two crucial elements stood out: price and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Psychologist Mental Health Care ### "Reliable and Essential for My Practice Since 2019" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice. It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management. The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and efficiently. Value for Money: For the wide range of features provided, the cost is very fair. The seamless integration of billing and documentation saves me considerable time, which more than pays for itself. Customer Support: Customer support has been responsive and helpful whenever I’ve had a question. While I haven’t needed to contact them often due to the software’s dependability, the times I did reach out were handled professionally and quickly. My representative \[sensitive content hidden\] is awesome! Ease of Use: The interface is straightforward and easy to navigate. Initial setup was smooth, and even though it has many features, it never feels overwhelming. It is very intuitive for daily use. Pros What I like most about CounSol.com is its all-in-one functionality. Having billing, notes, and scheduling in a single secure platform has streamlined my practice and reduced the need for multiple tools. It really allows me to focus more on clinical work rather than administrative tasks. The customer service rep listens and has implemented changes I have requested. Cons There is very little to dislike. The system works flawlessly. I don't have any issues with the system. I am a happy and satisfied user. Switched from [Helper Helper](https://www.capterra.com/p/174383/Helper-Helper/) The old system was not effective to meet my needs. They also kept increasing fees. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing CounSol.com It was a much better product for my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Latasha B. Clinical Director Individual & Family Services ### "Does the job I need it to do" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 Overall, my experience has been ok, my rep is very responsive and the features available are user friendly. Pros I like the ease in documentation and treatment planning and the option to attach documents for clients and client being able to upload documents to share with me. Counsol is also one of the most affordable ERS system that I have used. Cons The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic. Switched from [ICANotes](https://www.capterra.com/p/17102/ICANotes/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Recommended by my mentor as a lower cost option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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