# Page 7 | ModMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is ModMed the right Telemedicine solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124590/EMA/reviews --- ModMed 4.4 (363) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 7 - Reviews of ModMed ## Showing most helpful reviews Showing 151-175 of 363 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Michelle F. Nurse practitioner Medical Practice Used the software for: 1-2 years ### "Mod Med use" February 24, 2025 5.0 So far has been easy to use and makes my job day to day run smoothly Pros So far mid med has been easy to use and understand. Cons Could be more options to create smart phrases for charting Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Michelle. Thank you! KT Kristin T. Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "ModMed! Efficient and Easy " February 18, 2025 5.0 very easy, seamless. Have had very minimal if any issues Pros very efficient, easy to use. Makes workflow seamless Cons I wish it could communicate with other EMRs Review Source Response from Modernizing Medicine February 21, 2025 We appreciate your feedback, Kristin. Thank you! ML Marie L. Dermatologist Medical Practice Used the software for: 1-2 years ### "Ease and Accuracy of ModMed" February 24, 2025 5.0 I absolutely love ModMed! It is so easy to navigate. Pros There is such ease and accuracy when navigating on ModMed Cons I cannot think of anything negative to say. Review Source Response from Modernizing Medicine February 25, 2025 We're so happy you're enjoying; thank you for sharing, Marie. SB Scarlet B. Receptionist Medical Practice Used the software for: 6-12 months ### "My experience using ModMed" March 5, 2025 4.0 I'm happy with ModMed and have had a positive experience using it for the past year. Pros Efficient and helpful for managing daily tasks, leading to a more productive day. Cons What I liked least is not being able to set a dark mode Review Source Response from Modernizing Medicine March 6, 2025 We appreciate your feedback, Scarlet. Thank you! NR Nadia R. MEDICAL RECEPTIONIST Medical Practice Used the software for: 1-2 years ### "modmed is an amazing system " February 18, 2025 5.0 amazing system seamless quick and modern. Pros very seamless system and easy to use. I honestly like it a lot Cons not bilingual...Allentown PA is mainly Spanish speaking patients and it would be nice if they could use the system as well. Review Source Response from Modernizing Medicine February 21, 2025 We value your feedback, Nadia! Thank you for taking the time to leave us a review. KP Ksenya P. registered nurse Health, Wellness and Fitness Used the software for: 6-12 months ### "Registered Nurse " February 25, 2025 5.0 Overall I'm extremely happy with ModMed and all the services it provides Pros Mod Med is great because it makes all the documentation work so much easier and more helpful. It is key in the field of dermatology Cons Sometimes it doesn't let me log in through my account even if the password im inputting is correct Review Source Response from Modernizing Medicine February 26, 2025 We're so happy you're enjoying; thank you for sharing. ES Edyta S. Medical assistant Medical Practice Used the software for: Less than 6 months ### "Medical assistant" February 18, 2025 5.0 Super excited and happy to use it, much more sophisticated than the one we had before, gives a lot more options. Rooming patients and charting is a lot faster. Pros Very clear and user friendly. Gives more options when it comes to rooming patients and charting their visit. Cons When saving height and weight in patient's chart , that information does not transfer to next visit so I have to keep asking patient again and again , unlike weight people's height does not change. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) ModMed is more sophisticated, gives more options when it comes to rooming and charting patient's visit. Review Source Response from Modernizing Medicine February 20, 2025 Thank you, Edyta! We appreciate the positive comment. EC EVELYN C. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing MODMED!" February 21, 2025 5.0 Awesome software! It changed our practice Pros It is very user friendly, doctors and staff love it! It helps us bill better which boosted reimbursement as well Cons Nothing we actually love it! the develpoment team keeps making better all the time Review Source Response from Modernizing Medicine February 24, 2025 Thank you, Evelyn! We appreciate the positive comment. NG Natalie G. Front Reception Hospital & Health Care Used the software for: 6-12 months ### "great experience so far" March 10, 2025 5.0 i have had a positive experience so far, not many complaints. Pros I really enjoy the ease of access to all pages i need to access. Cons possibly that the patient account notes are not on the front page before check in. Review Source Response from Modernizing Medicine March 12, 2025 We appreciate your feedback, Natalie. Thank you! EF Esmeralda F. medical assistant Medical Practice Used the software for: 6-12 months ### "I love Modmed" March 3, 2025 5.0 everything is so easy to navigate and extremely helpful with getting work done faster. Pros I love how easy to navigate and also there is no lagging its a very fast program. Cons i dont have any dislikes with it. I think that ieast fast and easy. Review Source Response from Modernizing Medicine March 5, 2025 Thank you, Esmeralda! We appreciate the positive comment. EP Eileen P. Front Office Medical Practice Used the software for: 1-2 years ### "Front office" February 20, 2025 5.0 My overall experience has been great! I would not change anything Pros I like that it easy to work and helps keep everything organized for patients Cons I have not had any issues with ModMed. No complaints Review Source Response from Modernizing Medicine February 24, 2025 We're so happy you're enjoying! Thank you for sharing, Eileen. AK Arbaz K. AR analyst Hospital & Health Care Used the software for: Less than 6 months ### "Best software of AR " February 18, 2025 5.0 The best part of Mod Med is that it's easy to use and understand and you can find every Nassery details which help you resolve the claim or Mod Med is that help you to easily understand the claim My overall experience for Mod med is Good so far Pros Most liked part about Mod Med is that help you to easily understand the claim Cons so far, I don't find thing least about Mod Med Review Source Response from Modernizing Medicine March 5, 2025 We're so happy you're enjoying ModMed; thank you for sharing! JL Jake L. Physician Hospital & Health Care Used the software for: 6-12 months ### "Worthwhile Upgrade" February 19, 2025 5.0 Getting better all the time - has been a speciality specific investment that helps optimize coding and billing integration with the clinical note Pros Good integration with billing and coding Cons Some of the automatic plan suggestions don't match with the diagnosis Review Source Response from Modernizing Medicine February 21, 2025 We value your feedback, Jake! Thank you for taking the time to leave us a review. JC Jackie C. Phlebotomist Health, Wellness and Fitness Used the software for: 6-12 months ### "ModMed 2025" February 24, 2025 3.0 I would say its an average EMR system and there are some things to make simpler. Pros I enjoy the ability to take the app on the go while working with patients Cons The internet outage/ coverage dropped often Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Jackie. Thank you for taking the time to leave us a review. EH Erin H. Aesthetic Provider Cosmetics Used the software for: 6-12 months ### "Aesthetic RN review" February 18, 2025 5.0 Overall 8/10. Easy to use and navigate but could use automatic saving of drafts whether those are notes or photographs. Pros ModMed is user friendly and relatively intuitive. Cons Sometimes notes in the quick preview section do not save even though they say "saving". Review Source Response from Modernizing Medicine February 21, 2025 We appreciate your feedback, Erin. Thank you! CM Ciji M. Patient Support Specialist Medical Practice Used the software for: 6-12 months ### "It has it Pros and Cons" February 24, 2025 4.0 It’s great, just a few things can be fixed a little better. Pros I love how the verification process and most of the main demographics are in one spot for you to see. Everything is easy to use. Cons Some of the sections have unnecessary questions that need to be completed. It’s repetitive. Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback, Ciji! Thank you for taking the time to leave us a review. KB Kaitlynd B. Physician Assistant Medical Practice Used the software for: 1-2 years ### "ModMed Review" February 18, 2025 5.0 Pros How easy it is to navigate and how specific it is to our specialty, Dermatology. Cons Nothing specific - sometimes there are glitches within the system, but they are quickly resolved. Review Source Response from Modernizing Medicine February 20, 2025 Thank you, Kaitlyn! We appreciate the positive comment. jA jasmin A. nurse Medical Practice Used the software for: 6-12 months ### "modmed experience " February 25, 2025 5.0 very satisfied with the overall experience of modmed. very organized and easy to use. Pros modmed is very organized and very easy to use. Cons sometimes the app would glitch, but very rarely . Review Source Response from Modernizing Medicine February 26, 2025 Thank you, Jasmin! We appreciate the positive comment. MT Mervyn T. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "Mod Med Review" February 18, 2025 5.0 Its been fairly easy to use, no slow lag times very simple to use. Pros Modmed is very functional and easy to use. Cons The preset settings on how it would automatically attach my provider to a different office location. Review Source Response from Modernizing Medicine February 19, 2025 We value your feedback, Mervyn! Thank you for taking the time to leave us a review. AA Alaya A. Front desk Hospital & Health Care Used the software for: 6-12 months ### "MOD MED REVIEW" February 24, 2025 5.0 I really like this system, as a first time EMR user I like how everything is beginner friendly and easy to understand Pros I like how self explanatory this system is and it is easy to learn Cons Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback, Alaya! Thank you for taking the time to leave us a review. BJ Bracken J. Practice Manager Medical Practice Used the software for: 1-2 years ### "Customer Service Falls off a Cliff" August 14, 2024 2.0 With regards to the system itself, we have no issues. The features are amazing and they listen to requests for updates. It's when you have a question or concern that needs an answer that you can wait months for it (not exaggerating). Pros Features and updates. They listen to their customers about what can make the system better. Cons Customer service is the worst I've ever experienced. Even with our inferior previous EMR they would resolve customer concerns within a week. A simple question of whether we can get collections letters sent through our clearinghouse because we have ModMed BOOST has already been about a month with no response. Case: \[sensitive content hidden\]. This is unfortunately not a first time this has happened. It has been a reoccurring problem. Alternatives considered [Sightview](https://www.capterra.com/p/5411/ManagementPlus/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing ModMed It was better customized to ophthalmology and patient care. Switched from [Sightview](https://www.capterra.com/p/5411/ManagementPlus/) Sunsetting of the product forced us to make a switch. Review Source Response from Modernizing Medicine August 21, 2024 We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention. KL Kristianne L. Medical Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "ModMed Review" February 20, 2025 5.0 I am satisfied. I preferer ModMed over other EMR that I have worked on. Pros The ease of going through the patient note process. Cons Missing tasks that I can't see if I don't have the provider loaded into my filters. Review Source Response from Modernizing Medicine February 21, 2025 We appreciate your feedback, Kristianne. Thank you! MLM Mary Love M. Surgical Coordinator Medical Practice Used the software for: 6-12 months ### "Good Platform" February 24, 2025 4.0 Pros Relatively easy to navigate — it’s more user friendly than other medical platforms Cons It can take too many clicks to access simple patient demographics Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback! Thank you for taking the time to leave us a review. GL GABRIEL L. MEDICAL ASSISTANT Hospital & Health Care Used the software for: Less than 6 months ### "GOOD PLATFORM TO MEDICAL ENVIRONMENT " February 18, 2025 5.0 I HAD TRAINING WITH THIS PLATFORM AND UNDER MY EXPERIENCE IS ONE OF THE BEST IN THE MARKET BECAUSE GIVES YOU A LOT OF COSTUMIZABLE OPTIONS AND LEARNING RESOURCES Pros ITS A GOOD EXPERIENCE SMOOTH AND FRIENDLY WITH THE USER AND EXCELLENT COSTUMER SERVICE Cons SOME OPTIONS ARE DIFFICULT TO LEARN BETWEEN OS AS WEB AND IOS BECAUSE THEY CHANGE. Review Source Response from Modernizing Medicine February 20, 2025 We appreciate your feedback, Gabriel. Thank you! GK Gabrielle K. Front Dest Receptionist Medical Practice Used the software for: 6-12 months ### "Front Dest Receptionist" February 24, 2025 5.0 Pros The many capabilities ModMed has to offer. Cons It took me a while to learn to navigate everything. Review Source Response from Modernizing Medicine February 25, 2025 We're so happy you're enjoying; thank you for sharing, Gabrielle. Talk to a Capterra advisor for free and get results within 15 minutes.