# Page 6 | ModMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ModMed the right Telemedicine solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124590/EMA/reviews

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ModMed

4.4 (363)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 6 - Reviews of ModMed

## Showing most helpful reviews

Showing 126-150 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Eric M.  
RMA  
Medical Practice  
Used the software for: 2+ years

### "Medical Assistant "

February 24, 2025

5.0

Enjoy, very easy to use and dermatology friendly.

Pros

Easy to use very dermatology friendly. I like the pull down tabs

Cons

Too many steps to scan paperwork into the chat.

Review Source

Response from Modernizing Medicine

February 25, 2025

Thank you for your review, Eric! We value your feedback.

AS

Alexandra S.  
Patient Care Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "Review of Mod Med"

February 24, 2025

3.0

Not too bad, I only used it for 8 months.

Pros

I like that ModMed looks modern and the schedule.

Cons

I do not like the flow of ModMed and cannot see who does what.

Switched from

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

I switched jobs so I did not have a choice.

Review Source

Response from Modernizing Medicine

February 25, 2025

Hi, Alexandra we are always looking to improve our product experience, and your feedback is helpful. Thank you for taking the time to leave a review.

AR

Allie R.  
Receptionist and Train new hires  
Medical Practice  
Used the software for: Less than 6 months

### "User Friendly System"

February 25, 2025

5.0

Experience has been great especially since we just merged from using another scheduling system.

Pros

How user friendly it is. I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly system.

Cons

I don't like that the providers are in alphabetical order on the schedule. I like them to be grouped into : Doctors, PA's, NP's etc as it makes it easier for new hires to know who is who.

Switched from

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)

it was very slow and didnt work well for the size of our practice

Review Source

Response from Modernizing Medicine

February 26, 2025

We appreciate your feedback, Allie. Thank you!

HF

Hayden F.  
Optometrist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Optometrist "

February 24, 2025

4.0

I'd recommend it to all eye doctors looking to increase efficiency and productivity

Pros

The fact that I can clearly see the coding and billing level

Cons

Number of times I need to click per exam

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

In rease efficiency and productivity in the office

Review Source

Response from Modernizing Medicine

February 25, 2025

We appreciate your feedback, Hayden. Thank you!

KK

Kathryn K.  
Clinical Supervisor  
Medical Practice  
Used the software for: 1-2 years

### "Clinical Supervisor "

February 22, 2025

5.0

Efficiency with daily patient flow of patients, easy to navigate, and very helpful in daily tasks.

Pros

Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system and the best in the market!

Cons

No cons experienced, I have not had any bad experiences with Modmed!

Review Source

Response from Modernizing Medicine

February 24, 2025

We're so happy you're enjoying; thank you for sharing, Kathryn!

KC

Kenia C.  
NP  
Hospital & Health Care  
Used the software for: 2+ years

### "Modmed is great"

February 24, 2025

5.0

Great, I love it and would recommend yo anyone.

Pros

How easy it is to chart while being detailed.

Cons

When it is missing some not so common diagnosis.

Review Source

Response from Modernizing Medicine

February 25, 2025

We're so happy you're enjoying; thank you for sharing.

MA

Maya A.  
Patient Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Maya's Review"

March 5, 2025

5.0

Overall, ModMed is easy to use and makes for a seamless check-in process despite occasional glitches.

Pros

ModMed makes for easy check-in/check-out process.

Cons

Glitches in the system have affected our entire workday.

Review Source

Response from Modernizing Medicine

March 6, 2025

We value your feedback, Maya. Thank you for taking the time to leave us a review.

SM

SEQUOYA M.  
NCMA  
Hospital & Health Care  
Used the software for: 1-2 years

### "CERTIFIED MEDICAL ASSISTANT"

February 24, 2025

5.0

OVERALL ONCE YOU LEARN THE SYSTEM IT IS A PIECE OF CAKE!!!!!

Pros

QUICK AND FAST, I LIKE THE CLICK, CLICK DONE METHOD

Cons

THE PATIENTS AND THE KIOSK CAN BE PROLONGED, SOME OF THE QUESTIONS SUCH AS BIRTH WEIGHT! THAT CAN BE REMOVED!!!

Review Source

Response from Modernizing Medicine

February 25, 2025

We appreciate your feedback, Sequoya. Thank you!

TJ

Tanya J.  
Medical Billing  
Hospital & Health Care  
Used the software for: 6-12 months

### "New Biller using Modmed"

February 27, 2025

5.0

I am new to Modmed and so far I really like it.

Pros

Auto posting payments of insurance ERA's

Cons

When an insurance check is different from the insurance listed on patient's account it still shows as if the original insurance is who paid when it was a different one.

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

I do not know I was not here when the practice switched

Review Source

Response from Modernizing Medicine

March 4, 2025

We value your feedback, Tanya! Thank you for taking the time to leave us a review.

KS

Kelly S.  
Physician Assistant-Certified  
Medical Practice  
Used the software for: 2+ years

### "Happy with quality product"

February 24, 2025

5.0

Overall very pleased with quality of this EMR.

Pros

Ability to take photos. Wide Selection of impressions. Prepopulated counseling.

Cons

Rarely, there is an issue in the counseling that is not accurate.

Review Source

Response from Modernizing Medicine

February 25, 2025

We appreciate your feedback, Kelly. Thank you!

LG

Lauren G.  
Admin  
Medical Devices  
Used the software for: 1-2 years

### "ModMed is great "

February 18, 2025

5.0

Overall my experience with ModMed is amazing. I would highly recommend it.

Pros

ModMed is so easy to use and makes working a lot easier.

Cons

A con I have about ModMed is sometimes it lags.

Review Source

Response from Modernizing Medicine

February 20, 2025

We appreciate your feedback, Lauren. Thank you!

EB

Elizabeth B.  
Physician Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Ema review "

February 18, 2025

5.0

Overall, positive. I have used other EMRs that are not as user friendly

Pros

Ease of use and being able to see all of the patients documents in one spot

Cons

The differences between the computer interface and iPad interface

Review Source

Response from Modernizing Medicine

February 20, 2025

We appreciate your feedback, Elizabeth. Thank you!

EG

Elizabeth G.  
Medical Assistant  
Medical Practice  
Used the software for: 1-2 years

### "ModMed Review"

February 22, 2025

5.0

Overall, love ModMed! Works great with our busy practice!

Pros

Easy navigation of ModMed. From scheduling to finding patients, ModMeds accessibility makes it very easy.

Cons

If we could keep our passwords a little longer instead of changing them every so often.

Review Source

Response from Modernizing Medicine

February 24, 2025

We appreciate your feedback, Elizabeth. Thank you!

RB

Robyn B.  
Physican assistant certified  
Medical Practice  
Used the software for: 2+ years

### "Mod med review "

February 18, 2025

5.0

Good experience with excellent support teams.

Pros

Ease of use. Efficient for notes, Rx and orders.

Cons

IT and technical issues at times. Times where EMA is out which affects \[sensitive content hidden\] work done and difficult when with patients.

Review Source

Response from Modernizing Medicine

February 19, 2025

We value your feedback, Robyn! Thank you for taking the time to leave us a review.

QU

QuoVadis U.  
Medical assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best platform"

February 25, 2025

5.0

Pros

ModMed is very easy to navigate through!

Cons

I’ll say, I don’t like the constant updates.

Review Source

Response from Modernizing Medicine

February 26, 2025

Thank you for your review, QuoVadis!

HB

Heidi B.  
Surgical Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Love this system!"

February 18, 2025

5.0

This is my second practice using modmed and I'm very happy with the system.

Pros

Very People friendly and efficient system love working on it.

Cons

I don't have a anything that I dislike at this time.

Review Source

Response from Modernizing Medicine

February 19, 2025

Thank you, Heidi! We appreciate the positive comment.

MM

Mindy M.  
Surgical coordinator  
Medical Practice  
Used the software for: 1-2 years

### "Overall great experience! "

February 18, 2025

4.0

I would say my overall experience with ModMed has been good!

Pros

How you can keep tracked of patient flow, and how once you pick DX the finding populates into the exam:)

Cons

Would like layout of tablet and stationary computer to look the same. Layout is SOOO different!

Review Source

Response from Modernizing Medicine

February 20, 2025

We value your feedback, Mindy! Thank you for taking the time to leave us a review.

JP

Jane P.  
FNP  
Medical Practice  
Used the software for: 6-12 months

### "H dermatology "

March 3, 2025

5.0

I have been using it for over 10 years and have enjoyed using Modmed. It is so user friendly and easy to teach new employees

Pros

Easy to use and navigate. Sets up with our path lab and pharmacies well

Cons

When it goes down and we have to paper chart. Takes me way back

Review Source

Response from Modernizing Medicine

March 4, 2025

We're so happy you're enjoying; thank you for sharing, Jane!

RD

Ryan D.  
Biller  
Medical Practice  
Used the software for: 6-12 months

### "ModMed rocks"

March 3, 2025

5.0

ModMed has made my love working in billing so much easier on my day to day assignments.

Pros

I like how easy they make EHRs to find and look at.

Cons

Honestly idk, it’s so great at making it easier idk what more it could do

Review Source

Response from Modernizing Medicine

March 5, 2025

We're so happy you're enjoying ModMed; thank you for sharing, Ryan!

AS

Anushanth S.  
Quality Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "One RCM Software that fits all"

February 24, 2025

5.0

Pros

User friendly, one size fit all software for RCM. One of the best Healthcare software in the industry

Cons

To be honest, there is nothing to dislike about Modmed.

Review Source

Response from Modernizing Medicine

March 5, 2025

Thank you, Anushanth! We appreciate the positive comment.

LM

LIDIA M.  
MEDICAL ASSISTANT  
Medical Practice  
Used the software for: 1-2 years

### "BEST EMR EVER "

February 19, 2025

5.0

HONESTLY THIS IS THE BEST EMR I HAVE WORKED WITH EVER SINCE I HAVE BEEN IN THE MEDICAL ASSISTING INDUSTRY

Pros

HOW EFFICIENTLY THE EMR IS. IT MEKAES THE DOCUMENTING PART OF THE JOB BETTER

Cons

SOMETIMES IT GETS VERY SLOW. AND AT TIMES IT FREEZES.

Review Source

Response from Modernizing Medicine

February 21, 2025

Thank you, Lidia! We appreciate the positive comment.

MD

Melissa D.  
Dermatology  
Hospital & Health Care  
Used the software for: 1-2 years

### "Team lead cdt"

February 18, 2025

5.0

Pros

User friendly really it is self explanatory

Cons

Cant say anything I don’t like about it.. I would say you do not have access to everything on the i pads as you do on the computer

Review Source

Response from Modernizing Medicine

February 20, 2025

We're so happy you're enjoying; thank you for sharing.

KMMG

Kevin Mark Marcelo G.  
Medical Assistant Scribe  
Medical Practice  
Used the software for: 6-12 months

### "ModMed HVA insight"

February 19, 2025

5.0

ModMed is a lot easir to navigate compared other EHRs

Pros

I have only used ModMed and Practice Fusion EHRs. I can say that ModMed is a lot easier to use since there are pretype texts that can be selected by ticking boxes leading to easier building of chart visits.

Cons

not sending e-prescriptions after finalizing the chart

Review Source

Response from Modernizing Medicine

March 10, 2025

We appreciate your feedback, Kevin. Thank you!

AP

Angelica P.  
Medical assistance  
Medical Practice  
Used the software for: 1-2 years

### "Easy and well worth it "

February 18, 2025

5.0

Perfect for the Clinic I work in!. Easy to use and easy to find things on. System is a life changing. Overall I love it !

Pros

Easy to use ! Always works great and easy to find things on it!.

Cons

Nothing I dislike about it, very easy to use.

Review Source

Response from Modernizing Medicine

February 19, 2025

Thank you, Angelica! We appreciate the positive comment.

DK

David K.  
Physician assistant  
Medical Practice  
Used the software for: 1-2 years

### "4 of 5 stars "

February 19, 2025

4.0

It is helpful for quick orthopedic note-taking. the billing portion can be problematic but overall works well.

Pros

The Mobile platform on the iPad is very helpful for taking notes at home or on the go.

Cons

There is a lack of programmable shortcuts to get to the page that I want quickly.

Review Source

Response from Modernizing Medicine

February 21, 2025

We appreciate your feedback, David. Thank you!

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