# Page 5 | ModMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ModMed the right Telemedicine solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124590/EMA/reviews

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ModMed

4.4 (363)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 5 - Reviews of ModMed

## Showing most helpful reviews

Showing 101-125 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NA

Nicole A.  
LPN Clinical Team Lead  
Medical Practice  
Used the software for: 2+ years

### "Excellent EMR"

February 27, 2025

4.0

I have been using this EMR for 13 years and it keeps improving with each update adding new and more advaced features.

Pros

This EMR is very user friendly and easy to navigate.

Cons

It can sometimes freeze the day after an update but is usually then fine.

Review Source

Response from Modernizing Medicine

March 4, 2025

We appreciate your feedback, Nicole. Thank you!

MH

Marissa H.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Modmed Review"

February 28, 2025

4.0

Pros

I am familiar with it and it's easy to use and find things that I need

Cons

Sometimes finding patients can be difficult/time consuming.

Review Source

Response from Modernizing Medicine

March 3, 2025

We appreciate your feedback, Marissa. Thank you!

LC

Leah C.  
MED. ASST.  
Medical Practice  
Used the software for: 1-2 years

### "Modmed Happy"

February 24, 2025

5.0

I find it to be the easiest program with current updates.

Pros

Definitely, user friendly and easy to navigate.

Cons

It would be nice if spell check used a medical dictionary.

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

change of employment, change of specialty

Review Source

Response from Modernizing Medicine

February 25, 2025

We appreciate your feedback, Leah. Thank you!

CS

Christian S.  
PA-C  
Medical Practice  
Used the software for: 2+ years

### "Modmed2005"

February 28, 2025

4.0

Overall, once I learned the program, it has been great.

Pros

It’s easy to use especially for dermatology. Like drug interactions listed. Easy to prescribe medications.

Cons

When information gets stuck into the sticky notes and is difficult to remove.

Review Source

Response from Modernizing Medicine

March 4, 2025

Thank you, Christian! We appreciate the positive comment.

kF

kimberly F.  
medical assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "thumbs up!"

February 18, 2025

4.0

very good overall experience using Modmed

Pros

it is very user friendly and makes use quick and easy.

Cons

Can be slow at times but not a big issue

Review Source

Response from Modernizing Medicine

February 21, 2025

We're so happy you're enjoying; thank you for sharing.

MD

Maria D.  
CFO  
Medical Practice  
Used the software for: 1-2 years

### "Mod Med review"

March 3, 2025

3.0

It is ok not great but not the worst, I wish I could say I love it but they can definetly do better with features available.

Pros

Mod Med is easy to use very self explanatory.

Cons

I wish they had certain aspects for example if you send a bill and there is a mistake you cant fix it you have to recreate the bill.

Review Source

Response from Modernizing Medicine

March 5, 2025

We value your feedback, Maria. Thank you for taking the time to leave us a review.

SB

Samantha B.  
Medical Assisstant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Medical Assisstant"

February 18, 2025

5.0

great I find it pretty easy to use, I like the ease of being able to look up patients and everything is in 1 area and accessible.

Pros

the ease of electronic documentation and not having to find paper charts.

Cons

some thing are not customizable and sometimes the updates for new medications talk longer to get into the system.

Review Source

Response from Modernizing Medicine

February 20, 2025

Thank you for your review, Samantha!

CC

Cheryl C.  
Patient Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "Patient Coordinator"

February 18, 2025

5.0

Great product easy to flow through, and find things

Pros

The efficiency. Easy to navigate, and find things

Cons

The glitches. It makes take things harder to navigate

Review Source

Response from Modernizing Medicine

February 19, 2025

We appreciate your feedback, Cheryl. Thank you!

sC

shy C.  
Medical Assistant Receptionist  
Cosmetics  
Used the software for: 1-2 years

### "Honestly Review"

February 24, 2025

4.0

Pros

I liked several aspects of ModMed: 1. User-friendly interface 2. Streamlined workflow 3. Comprehensive reporting 4. Excellent customer support

Cons

While I was generally satisfied with ModMed, there were a few areas for improvement: 1. Steep learning curve for advanced features 2. Occasional technical glitches 3. Limited customization options 4. Cost

Review Source

Response from Modernizing Medicine

February 25, 2025

We value your feedback! Thank you for taking the time to leave us a review.

LD

Lisa D.  
Registered nurse  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great EMR to use! "

March 1, 2025

5.0

It is a great EMR! I have not used many EMR prior to modems at my new job. I love how tailored it is for dermatology

Pros

Easy to navigate! I was able to learn the EMR quickly. It is great for dermatology

Cons

I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job.

Review Source

Response from Modernizing Medicine

March 3, 2025

Thank you, Lisa! We appreciate the positive comment.

sG

sascha G.  
medical assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "medical assistant "

February 18, 2025

5.0

my experience is great so far if wifi does not go down

Pros

I like the new update very useful and easy while working as medical assistant

Cons

I do not like how new prescriptions sit in que

Review Source

Response from Modernizing Medicine

February 21, 2025

Thank you for your review, Sascha! We value your feedback.

JL

Julia L.  
Physician assistant  
Education Management  
Used the software for: 2+ years

### "Excellent experience"

February 25, 2025

5.0

Great; I had been using it for more than 6 years, just love it.

Pros

Wonderful experience; knowledge updated often;

Cons

In details; all the derm dx included; Default procedure choices

Review Source

Response from Modernizing Medicine

February 26, 2025

Thank you, Julia! We appreciate the positive comment.

JS

Jason S.  
PA-c  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great software"

March 5, 2025

5.0

Excellent makes my daily practice very efficient

Pros

Combination of streamlined documenting and ease of use

Cons

The I pad format has a lot of extra steps

Review Source

Response from Modernizing Medicine

March 6, 2025

Thank you, Jason! We appreciate the positive comment.

VL

Victoria L.  
Optometrist  
Medical Practice  
Used the software for: 1-2 years

### "Would recommend system to other practitioners "

February 24, 2025

5.0

Excellent. I am happy with the flow of the system and it’s ease to incorporate the requirements for coding

Pros

Ease of learning. The system is very easy to learn with out hours of training

Cons

Certain aspects of contact lenses available in the database

Review Source

Response from Modernizing Medicine

February 25, 2025

We're so happy you're enjoying; thank you for sharing, Victoria.

NJ

Norelle J.  
DR  
E-Learning  
Used the software for: 1-2 years

### "Modems is Wonderful"

March 14, 2025

5.0

Love it, Plenty useful updates. I was using paper charts until hearing about mod med from a immediate friend. There way to many updates. Some of the features are irrelevant.

Cons

There way to many updates. Some of the features are irrelevant.

Review Source

Response from Modernizing Medicine

March 17, 2025

Thank you for taking the time to leave us a review, Norelle. We are always looking to improve our product experience and your feedback is helpful.

KW

Kenya W.  
Certified Ophthalmic Technician  
Medical Practice  
Used the software for: Less than 6 months

### "It's not a bad system"

February 20, 2025

3.0

I have worked with a few systems in my time in healthcare and overall ModMed is not a bad system, it just needs a few tweaks.

Pros

I like that we can link the last visit note to the current day's visit, so we dont have to do to much digging for information.

Cons

\- Freetype would be a better choice. This system requires too much scrolling and clicking, when I could cut time by typing. - I don't like how when I check vision and if the patient was pinholed, the information on the top shows the pinholed vision vs. the original vision. Sometimes I need to know what that original VA was and it is inconvenient to

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Switching was due to moving to a different company.

Review Source

Response from Modernizing Medicine

February 24, 2025

We value your feedback, Kenya! Thank you for taking the time to leave us a review.

KC

Keursha C.  
Medical Assistant  
Medical Practice  
Used the software for: 1-2 years

### "ModMed is the best "

February 18, 2025

5.0

Its easy to navigate, I was able to catch on easily when I was in training

Pros

easy to navigate add or remove impressions, send medications, lab orders, paths

Cons

I have not yet come across and issues with ModMed

Review Source

Response from Modernizing Medicine

February 21, 2025

We're so happy you're enjoying; thank you for sharing, Keursha!

BP

Bhavik P.  
DPM  
Medical Practice  
Used the software for: 6-12 months

### "Mod Med Review"

February 24, 2025

4.0

Overall I am having a great experience so far.

Pros

The easy interface makes my job and life easier as I do my notes. I love the plans and the templates

Cons

Needs a wound care physical exam template: I do a lot of wound care.

Switched from

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

It was taking too long to do My notes on the old EMR

Review Source

Response from Modernizing Medicine

February 25, 2025

We value your feedback, Bhavik! Thank you for taking the time to leave us a review.

DA

Danicia A.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to navigate"

February 18, 2025

5.0

Very pleased and very user friendly for charting purposes

Pros

Easy to navigate, easy to chart, like all the features so far

Cons

not much, only wish I could use the scheduling part or that the financial part of ModMed was compatible

Review Source

Response from Modernizing Medicine

February 24, 2025

We appreciate your feedback, Danicia. Thank you!

MS

MIRIAM S.  
FRONT DESK  
Medical Practice  
Used the software for: 2+ years

### "best emr system"

February 27, 2025

5.0

out of all emr programs i have worked with this is the best

Pros

i absolutly love the program. the program is easy to use

Cons

sometimes it freezes and sometimes goes off line.

Review Source

Response from Modernizing Medicine

February 28, 2025

Thank you, Miriam! We appreciate the positive comment.

TH

Tammi H.  
Hearing Instrument Specialu  
Medical Practice  
Used the software for: 2+ years

### "Great to work "

February 27, 2025

5.0

I haven’t had any issues with Mod Med. It’s easy to use.

Pros

It’s easy to work. I like the outlay of everything.

Cons

Nothing really. I haven’t had any problems.

Review Source

Response from Modernizing Medicine

March 4, 2025

Thank you, Tammi! We appreciate the positive comment.

AH

Allison H.  
Front Desk  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "The iPad Blues"

March 3, 2025

3.0

Overall, on desktop it is easy, breezy, beautiful. On the iPads it can be a struggle for the patients navigating through the consent forms. We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line. Then even when they do actually hit sign it is too difficult for them to sign. Even if the signature box was bigger, it could improve the experience. What should be the easiest part of registration is the hardest, most frustrating part.

Pros

The layout and ease of ModMed is great on desktop. Easy to navigate very user friendly!

Cons

The process of signing consent forms. More elaboration on this on my overall experience.

Review Source

Response from Modernizing Medicine

March 5, 2025

We value your feedback, Allison. Thank you for taking the time to leave us a review.

CL

Catherine L.  
APRN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Modmed Review "

February 18, 2025

5.0

Great experience, I have been using for almost 7 years and it’s been the best EMR platform I’ve used to date!

Pros

Ease of use! Everything is at my fingertips!

Cons

I would like to have the paths integrated better into the iPad screen.

Review Source

Response from Modernizing Medicine

February 19, 2025

We're so happy you're enjoying ModMed, Catherine! Thank you for sharing.

CO

CRYSTAL O.  
FRONT DESK LEAD  
Alternative Medicine  
Used the software for: 1-2 years

### "LOUISIANA EYE AND LASER "

February 18, 2025

5.0

I HAVE BEEN WORKING IN THE MEDICAL FIELD FOR YEARS AND I CAN SAY I LOVE MOD MED VERY FAST SERVICE ON GOOD DAYS

Pros

HOW FAST WE CAN FIND EVERYTHING IN ONE PLACE AT A FAST PACE.

Cons

WHEN IT HAS IT DAYS WHEN IT SLOWS ME DOWN

Review Source

Response from Modernizing Medicine

February 21, 2025

Thank you, Crystal! We appreciate the positive comment.

TK

Timothy K.  
Nurse practitioner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Nurse practitioner "

February 27, 2025

5.0

Really love it, happy with the overall experience

Pros

Easy to use, easy to navigate, friendly for professional use

Cons

Downgrade billing codes, seems to need a lot of updating

Review Source

Response from Modernizing Medicine

March 3, 2025

We're so happy you're enjoying; thank you for sharing, Timothy.

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