# Page 4 | ModMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ModMed the right Telemedicine solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124590/EMA/reviews --- ModMed 4.4 (363) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of ModMed ## Showing most helpful reviews Showing 76-100 of 363 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jordan C. Front Desk Coordinator Medical Practice Used the software for: 1-2 years ### "Modmed is good with me " February 20, 2025 4.0 I would say it's a positive one I like it. Pros The ease of putting in patient information. Cons Sometimes the allowed column is not correct and the pt gets a bill in the mail. Review Source Response from Modernizing Medicine February 21, 2025 We value your feedback, Jordan! Thank you for taking the time to leave us a review. JR JESSICA R. PCC- Front Desk Hospital & Health Care Used the software for: Less than 6 months ### "PATIENT CARE COORDINASTOR - FRONT DESK " February 24, 2025 5.0 The EMR is so easy to navigate for collecting patient information, payment, uploading files, and scheduling patient appointments. Pros The schedule tab makes it so easy to filter doctor visits for patients and to check them in. Cons I dislike that the "save" buttons are so small that I can forget to save. Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Jessica. Thank you! LR Lindsay R. LPN Medical Practice Used the software for: 1-2 years ### "LPN- clinic nurse " March 3, 2025 5.0 Mod med is very easy to use and to train other nurses on. Very thorough and detailed without having to change screens a lot and without having to make multiple clicks. Pros Very easy to navigate. User friendly. Follow up tabs provide easy documentation, previous findings are great as well for follow patients. Cons As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path. Review Source Response from Modernizing Medicine March 4, 2025 We appreciate your feedback, Lindsay. Thank you! HDL Helenie Dorothy L. Virtual Assistant Medical Practice Used the software for: 2+ years ### "Virtual assistant" February 24, 2025 5.0 Overall experience is great. It's easy to use. Pros It's all in one platform. It makes tasks easier for people that are involved with patient care. Cons Under intramails, if we filter it, it always goes back to the unfiltered settings, and we always need to filter it multiple times. Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback! Thank you for taking the time to leave us a review. LL LaWanda L. Patient Coordinator Medical Practice Used the software for: 2+ years ### "Modmed Review" March 3, 2025 4.0 For what it does for our practice, its ok. My only issue is the insurance verification feature. Pros That we can drag and drop into patient charts instead of printing and scanning. Cons The insurance verification feature doesn't work with all insurances. Review Source Response from Modernizing Medicine March 5, 2025 We value your feedback, LaWanda! Thank you for taking the time to leave us a review. KK Kianah K. Medical assistant Hospital & Health Care Used the software for: 2+ years ### "Modmed review" February 26, 2025 5.0 Excellent, I really don't have any complaints Pros What I like most about Mod Med is that its very detailed! Its helps with giving out the right coding for any diagnosis and it efficiently update patient records. Cons Sometimes the system updates at random times Review Source Response from Modernizing Medicine February 27, 2025 We're so happy you're enjoying; thank you for sharing, Kianah! MC Michael C. MD Medical Practice Used the software for: 1-2 years ### "Excellent medical record system" March 3, 2025 5.0 It has been very positive. I would highly recommend the system. Pros Very intuitive to use. The hair constantly making grades to improve it and make it even more functional in my specialty. Cons I would like to see more facial trauma, specific modules. Review Source Response from Modernizing Medicine March 19, 2025 We appreciate your feedback, Michael. Thank you! MB Michael B. dermatologist Hospital & Health Care Used the software for: 2+ years ### "Mod Med fan" February 18, 2025 5.0 Great experience! Far superior to other EMRs I have used Pros Really great platform for Derm. Very intentional and all-inclusive. Would not go back to previous EMR. Cons no complaints. All aspects of interface are helpful and well integrated. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) needed to improve EMR capability in Derm Review Source Response from Modernizing Medicine February 20, 2025 Thank you, Michael! We appreciate the positive comment. DV Delyana V. MA Health, Wellness and Fitness Used the software for: 2+ years ### "Best clinical assistant and billing software in dermatology" February 18, 2025 5.0 Absolutely fantastic considering the complexity of the tasks Pros Keeping up to date with ever changing legislation and coding, as well as medication library and medical diagnoses databases. Deleting everything obsolete once no one needs Cons Forgetting to update a digit in 1 code in 2024 resulting in claims rejected that need now be resubmitted Review Source Response from Modernizing Medicine February 21, 2025 We value your feedback, Delyana! Thank you for taking the time to leave us a review. CH Crystal H. Clinical Manager medical assistant Medical Practice Used the software for: 2+ years ### "Mod Med review" February 27, 2025 5.0 overall I like mod med and think it is a good system other than the few things listed above. Please keep the old view!!! Pros I like that it is easy to navigate and the flow helps for easier charting Cons I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts and it is not as easy to chart in this new view. Also, don't like the self cancelling option in EMA PM Review Source Response from Modernizing Medicine March 4, 2025 We appreciate your feedback, Crystal. Thank you! MM Madison M. Front Desk Coordinator Medical Practice Used the software for: 6-12 months ### "ModMed Review" February 18, 2025 4.0 Overall it has been great! Not too many complaints Pros Easy to set up patients, easy to navigate/learn, easy to move around patients Cons no option to delete or merge profiles together if you duplicate, no option to check out families together so it is only one charge Review Source Response from Modernizing Medicine February 19, 2025 We value your feedback, Madison! Thank you for taking the time to leave us a review. MH Maria H. Credentialing Medical Practice Used the software for: 6-12 months ### "Mod Med made easy!" February 24, 2025 5.0 Excellent turn over from our previous software application. Easy to learn and enjoyable to work with and view our patient information. Pros I feel Mod Med is very user friendly and it's easy to navigate... Cons I happen to learn by doing, so the preliminary courses and taking the tests didn't allow for me to navigate around the application, I liked it much better "working" Mod Med live :) Review Source Response from Modernizing Medicine February 25, 2025 We're so happy you're enjoying; thank you for sharing, Maria! JB Jennifer B. Receptionist Medical Practice Used the software for: 1-2 years ### "Modernizing Medicine is excellent! " February 24, 2025 5.0 My experience has been excellent since the day we started. My husband is the dermatologist in the practice and he also loves working with EMA. Pros The ease of EMA when I am working at the front desk Cons I really don’t have any negative experiences. Review Source Response from Modernizing Medicine February 25, 2025 Thank you, Jennifer! We appreciate the positive comment. JG Jamie G. Radiology Supervisor Medical Practice Used the software for: 1-2 years ### "ModMed through the eyes of Xray" February 24, 2025 4.0 In Xray we only have a limited experience… but we enjoy it and it has simplified our flow Pros It has simplified the ordering and rooming process from the X-ray department viewpoint Cons We cannot leave notes to the provider in regards to the X-rays Switched from [Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/) Efficiency and reliability; old system was outdated Review Source Response from Modernizing Medicine February 25, 2025 Thank you for your review, Jamie! We appreciate your feedback. AS Amber S. Derm Tech Medical Practice Used the software for: 6-12 months ### "ModMed Review" February 18, 2025 4.0 Pros I like how easy it is to use. It is very user friendly. Cons I do not really like how you can't make appointments on the app. We have to go to the desktop version on the iPads and it is difficult to navigate. Switched from [Encite EHR](https://www.capterra.com/p/34510/Encite-EHR/) It was difficult to use. We wanted to switch to iPads. Review Source Response from Modernizing Medicine February 20, 2025 We appreciate your feedback, Amber. Thank you! sN sonja N. medical assistance Medical Practice Used the software for: 2+ years ### "medical assistant " February 24, 2025 5.0 the best experience ever and easy to document Pros that it save everything were you don't have to figure out anything far as diagnose or body areas Cons finding up to date medication and also having the location stay so i can send medication for example if I'm in dyer in it should stay and not switch Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Sonja. Thank you! RC Rose C. Medical assistant Hospital & Health Care Used the software for: 2+ years ### "Review for modmed" February 21, 2025 5.0 I’ve been working with this program since it pretty much came out for dermatology and I preferred it over any other EMR system I have with Pros The system has a very easy flow and I like the fact that you can pre-populate what you would like in charge, especially for like full body skin examinations and then just edit appropriately Cons I would like to see in the follow up section in a patient chart being able to actually pre-populate follow up reasons versing having to say other and then type in the bottom because it’s not always pre-populated and the follow up visit exactly what they’re coming in for when the space just has other Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback, Rose! Thank you for taking the time to leave us a review. MW Meghan W. Medical Assistant Medical Practice Used the software for: 2+ years ### "Highly recommend " February 24, 2025 5.0 Overall makes my job simple and fast. Can have medical note finished when leaving patient room. Makes documentation a breeze. Pros Easily usable app for creating medical records. We use EMA for dermatology. Cons Occasionally function issues. Impossible to use when internet unavailable. Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback, Meghan! Thank you for taking the time to leave us a review. EL Ericka L. Technician Medical Practice Used the software for: 1-2 years ### "TES modmed user " March 1, 2025 4.0 It’s good, it’s user friendly. I like the messaging system and tasks. Pros You can customize the layout and change the order when you are pretesting Cons Some of the changes when it updates, sometimes it can be frustrating for things to be in different places Review Source Response from Modernizing Medicine March 5, 2025 We appreciate your feedback, Ericka. Thank you! JK Jeannine K. MA medical assistant Medical Practice Used the software for: 2+ years ### "MA (medical assistant) " March 6, 2025 5.0 it was easy and fast to get where I needed to be Pros it was easy to navigate, and get to any tab that I needed with no issues Cons I have no negative reviews, everything was handles with no complications Review Source Response from Modernizing Medicine March 10, 2025 Thank you, Jeannine! We appreciate the positive comment. TS Tara S. Medical Assistant Medical Practice Used the software for: 2+ years ### "Dermatology Medical Assistant " February 27, 2025 4.0 I use mod med everyday and it is very helpful in dermatology. Pros MODMed is very user friendly. It helps to ease the workload of charting. Cons Frequent glitches and error codes could be improved Review Source Response from Modernizing Medicine March 4, 2025 We value your feedback, Tara! Thank you for taking the time to leave us a review. GS Gayla S. Front Office Supervisor Medical Practice Used the software for: 2+ years ### "ModMed Review" February 18, 2025 3.0 Overall I like the program. The ease of the program is very user friendly - very easy to learn Pros It is user friendly. The program is very easily learned and very easy to teach Cons Too many "bugs". I feel like to system goes down too much. With a busy practice this is VERY inconvenient Review Source Response from Modernizing Medicine February 20, 2025 We value your feedback, Gayla! Thank you for taking the time to leave us a review. KL Kemisha L. PAR Health, Wellness and Fitness Used the software for: 2+ years ### "Modmed is great" February 18, 2025 5.0 Modmed is good for practices and easy for patients as well Pros The ease of using the program and how i can maneuver through it quickly Cons sometimes it can load slowly and then it takes a while to send information Review Source Response from Modernizing Medicine February 20, 2025 We appreciate your feedback, Kemisha. Thank you! KW Kristi W. Medical assistant Medical Practice Used the software for: 2+ years ### "My review of modmed" February 24, 2025 4.0 Pretty smooth, makes chart notes faster and precise. Pros The speed. I like that most ofv the impressions we use daily are already in the program with information. Cons That some times there are so auto populated sentences under counciling that don't fit with our office. Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Kristi. Thank you! AM Alex M. Representative Cosmetics Used the software for: 6-12 months ### "ModMed is a good choice for medical practices " February 24, 2025 4.0 ModMed is a helpful use of technology for a medical practice. It is easy to navigate. Pros The set up of appointment flow, schedule, tasks, and appointment finder are absolutely amazing! Cons ModMed has problems processing cards. Ive had multiple weeks where cards can be processed at the time of service. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.