# RingCentral Video Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RingCentral Video Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more. Source: https://www.capterra.com/p/124580/RingCentral-Meetings --- # RingCentral Video Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RingCentral Video ## What is RingCentral Video? RingCentral Video is a modern online meetings experience powered by the market-leading RingCentral unified communications platform. It combines high-quality video, audio, screen sharing, and team messaging into a collaborative online meeting hub that sparks conversations and fuels ideas anytime, anywhere, on any device. ## What is RingCentral Video used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Overall rating Based on 393 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 4% Pros & cons Efficient remote teamwork platform Streamlined internal communication hub Frequent connectivity and stability problems Starting price $24.99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RingCentral Video?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ringcentral.com/&name=RingCentral Video) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RingCentral Video 4.4 (393) VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $24.99 Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (389) Ease Of Use 4.6 (10,908) Value For Money 4.4 (244) Value For Money 4.5 (6,658) Customer Service 4.3 (266) Customer Service 4.4 (6,409) ## RingCentral Video alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/124580/RingCentral-Meetings/alternatives/) ## Pros and Cons Efficient remote teamwork platform 94% positive reviews out of 36 Most reviewers describe team collaboration as seamless, enabling easy project coordination and communication across locations. Delly S Telemarketer, 11 - 50 employees. "RingCentral Video has been a great means of connecting directly with our prospects and team members." Frequent connectivity and stability problems 57% negative reviews out of 37 Some reviewers describe connection issues, including dropped calls, freezing, and audio or video disruptions during use. Streamlined internal communication hub 97% positive reviews out of 34 Most reviewers indicate communication is simplified, keeping conversations organized and accessible for all team members. Integrated file sharing and management 95% positive reviews out of 22 Most reviewers appreciate file sharing for its convenience, allowing instant document exchange and collaborative editing. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (30) 76.67% of 30 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Chat 4.6 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Screen Sharing 4.1 (26) 53.85% of 26 reviewers that rated this feature as important or highly important Digitally share screen view with others Two Way Audio & Video 4.1 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. File Sharing 4.4 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Video Conferencing 4.5 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video RingCentral Video 53 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Record audio or import/upload audio files Record audio and/or video Indication whether a resource is available or protected from allocation Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Share screens of either your computer's desktop or your browser tab with another computer Store, manage, and track all electronic documents in a centralized location Participants can alert the host if they have a question when they are muted Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Send messages to selected individual(s) from the entire audience Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Digitally share screen view with others Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Record and playback video calls Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Allows users to view videos without downloading media files Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.3 (342) 4.3 Based on 342 reviews ## Pricing Value for money 4.4 (244) Free Trial Free Version Basic $24.99 Per Month Value for money 4.4 (244) 4.4 Based on 244 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (266) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (266) 4.3 Based on 266 reviews ## User reviews Overall rating 4.4 Based on 393 reviews Filter by rating 5(240) 4(105) 3(34) 2(5) 1(9) Mentioned topic Sorted by most recent Sera A. Realtor Real Estate ### "Daily use app for calls and videocalls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 I use the app on a daily basis and belive its an amazingly helpfull tool. The video conference calls are clear, costumer service is excellent, and everything is secure. Pros The product is exceptional, works well anywhere and always great reception. Clear messaging, audio and image. Value for the money is amazing Cons The program could use some configuration updating, for example on imaging and additional modern features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kendall C. Legal Assistant Law Practice ### "Great for Training Satellite Offices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 11, 2026 Overall, it is very easy for interoffice communications. You don't have to send a link or anything which is convenient. Can use your phone if your mic PC doesn't have a camera. Pros It makes remote training a breeze. It is very easy to hop on the camera and share your screen to show someone how to do something. Cons The headset/ mic setup isn't great. Other apps default to my headset but I always have to separately change my headset/mic settings for Ring Central. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jhovanny A. Receptionist- New Client Liaison Law Practice ### "All in one Communication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 My overall experience is great! I really do enjoy this app. It is one of those apps where it simply integrates all forms of communication into one app in a seamless and modern fashion. Pros The largest overarching feature is its communication features. The application allows for the user to call, receive calls, track calls, transfer calls, save contacts and even block contacts. In itself it is great, but it excels in multiple user environments (like firms or offices). This allows for multiple calls to be received, communicated with and monitored. I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app. Cons My least favorite feature by far is the bugs. I am currently struggling with my ring app not obeying my ring tone preferences. I also have experienced at times the ring not notifying me of calls on my screen (which is a great feature as well). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Carli N. Scheduler Wholesale ### "Helpful and reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2025 My overall experience with RingCentral is positive and well received. I would recommend to other companies needing communication services. Pros What I like most about ring central is it rarely ever runs into technology issues. C Video conferencing as well as meetings are very easy. Customer service is also quick with response. Cons I cannot think of anything at this time that I dislike about RingCentral. It helped our company connect and communicate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Samantha V. Senior Client Manager Marketing and Advertising ### "Overall I like it" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 13, 2025 Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using other RingCentral services. It’s straightforward to deploy and works well for most teams. However, occasional performance issues and less-responsive support can be frustrating at times. With a few refinements in reliability and interface design, it could easily compete with the top video-conferencing platforms. Pros RingCentral Video is easy to use and integrates smoothly with other tools like Google Workspace and Microsoft 365. The setup process is quick, and meetings are simple to join and manage. The video and audio quality are generally reliable on a good network, and it includes helpful features such as screen sharing, recording, and analytics for administrators. It’s convenient having video, phone, and messaging in one unified platform. Cons Performance can be inconsistent—video sometimes freezes or drops when network conditions aren’t ideal. The interface isn’t as polished as competitors like Zoom or Teams, and a few advanced features feel underdeveloped. Customer support can also be slow to respond, and pricing may feel high compared to similar tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Darby C. Account Executive Banking ### "Great for video and audio calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Overall experience has been great. It is comprehensive in terms of features and has high video and audio quality. It is easy to use for meetings in general and helps us to drive more sales within our organization. Pros RingCentral is easy to use and provides great quality video and audio. It also has integrations with Salesforce that allow us to streamline our sales efforts. We can also use its integration with Outlook to easily schedule meetings and follow-ups. Cons The interface in the RingCentral app can be clunky at times, but when you are used to using it, it is simple and easy to navigate. No issues, just could "look" better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jitae K. Sr.Devops Computer Software ### "Reliable choice for seamless meetings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 Using RingCentral has been quite good overall. They delivers high quality video and audio, which makes our meetings smooth and effective. Setting up/joining meetings is straightforward as well as it has good integration with other tool. Pros They do have a quite good of robust features we need to set up meetings with the video quality. Also, the platform integrates smoothly with other tools we use. Cons I do not have any dislike of RingCentral Video. Just sometime little bit of glitch or connectivity issues on meetings but it happened very rarely. It could be issue from my side though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management ### "RingCentral Video: Unstable, Unreliable, and a Complete Disappointment" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 RC Video was incredibly frustrating to use. We quit immediately and moved video and chat to Teams as a result of RC's move to Video. We felt lied to through the Sales process, no one disclosing that the partnership with Zoom was coming to an end. Pros Honestly. If I'm 100% honest. Absolutely nothing. Cons We moved to RingCentral during the pandemic. When we joined, we were promised the ability to use RingCentral Meetings, a white label zoom. This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center. RC Video is the most unstable platform I've ever used. It never got better. Low quality audio, low quality video. Constantly dropping. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) The whole org was not yet on Zoom, but many of our users were and we were looking for an all in one platform. We promised RingCentral Meetings, the white label Zoom product, and were lied to about its longevity. We were stuck with RC Video instead and thoroughly regretted our choice. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing RingCentral Video We wanted in all in one solution. Phone, texting, faxing, chatting, and video. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Ethan D. COO Events Services ### "Excellent Video Chat Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 19, 2025 Excellent! I would definitely recommend using the product and would suggest that they add new features to update it further Pros Video quality was top-notch and ease of use was very good Cons Sometimes it seems that you have trouble toggling between video and messaging Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Shirita C. Therapist Mental Health Care ### "Ring Central Video Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 14, 2025 It served it's purpose, but I wouldn't use it on a regular basis Pros That the software is free to set up and use. Cons In my professional community most people that I work with or network with don't use this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) Popular comparisons [Microsoft Teams vs RingCentral Video](https://www.capterra.com/compare/124580-168668/RingCentral-Meetings-vs-Microsoft-Teams)[Slack vs RingCentral Video](https://www.capterra.com/compare/124580-135003/RingCentral-Meetings-vs-Slack)[WhatsApp vs RingCentral Video](https://www.capterra.com/compare/124580-180345/RingCentral-Meetings-vs-WhatsApp)[Connecteam vs RingCentral Video](https://www.capterra.com/compare/124580-153140/RingCentral-Meetings-vs-Connecteam)[Telegram vs RingCentral Video](https://www.capterra.com/compare/124580-180347/RingCentral-Meetings-vs-Telegram)[Google Workspace vs RingCentral Video](https://www.capterra.com/compare/124580-247901/RingCentral-Meetings-vs-Google-Workspace) [Zoom Workplace vs RingCentral Video](https://www.capterra.com/compare/124580-144037/RingCentral-Meetings-vs-Zoom-Video-Conferencing)[Google Meet vs RingCentral Video](https://www.capterra.com/compare/124580-176572/RingCentral-Meetings-vs-Google-Hangouts)[GoTo Meeting vs RingCentral Video](https://www.capterra.com/compare/124580-163332/RingCentral-Meetings-vs-GoToMeeting)[Asana vs RingCentral Video](https://www.capterra.com/compare/124580-184581/RingCentral-Meetings-vs-Asana-PM)[Webex Suite vs RingCentral Video](https://www.capterra.com/compare/124580-237272/RingCentral-Meetings-vs-Webex)[Bluescape vs RingCentral Video](https://www.capterra.com/compare/124580-134105/RingCentral-Meetings-vs-Bluescape)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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