# Page 5 | Automation Anywhere Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Automation Anywhere the right Robotic Process Automation solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124575/Web-Data-Extraction/reviews

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Automation Anywhere

4.4 (194)

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Last updated March 13th, 2026

# Page 5 - Reviews of Automation Anywhere

## Showing most helpful reviews

Showing 101-125 of 194 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Automation Anywhere"

March 6, 2019

4.0

Pros

The UI makes it really easy to quickly build bots, and provides an adequate amount of features to build robust code. The integration of VBscripts and Javascript functions further increase the usability of this application.

Cons

While live support is great, the documentation on the software is lacking. We have found many instances of commands working in ways we didn’t know that they could, purely because all of the features are not publicly documented on the site.

Review Source

RR

Rohit R.  
Software engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Functionality and use"

March 6, 2019

5.0

Over all it is best one

Pros

It is user friendly for use and development. It is easy to implement and reliable.

Cons

Some more commands like goto in if is requited

Review Source

AP

Aadarsh P.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "AA Pro and Cons"

March 19, 2019

4.0

Pros

1\. Easy to use and Learn. 2. Extensive Commands for All the application.

Cons

1\. Commands such as SAP BAPI doesnot work 2. Limited excel commands

Review Source

GY

Gul Y.  
CEO  
Architecture & Planning  
Used the software for: I used a free trial

### "It is a decent automation option"

June 8, 2023

4.0

Once you learn everything, you are set in your automation journet

Pros

There are a lot of learning materials online.

Cons

It is way too expensive for me to buy. I will reconsider when I have a budget

Review Source

RM

Rajesh M.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Automation Anywhere Review"

November 27, 2019

4.0

Pros

i like the commands in Automation anywhere those are if /else, loops, ocr.

Cons

there is no system unlock option in Automation anywhere

Review Source

SB

Sachin B.  
Lead Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice Automation Product"

May 1, 2022

5.0

It was nice and sometimes irritating when you are limited with resources to connect automation anywhere with other things. but as time goes AA is increased its capability and bring itself back in the market with all the things business needs.

Pros

Automation 360, the end to end solution of intelligent automation.

Cons

code editor should be more flexible and more professional.

Reason for choosing Automation Anywhere

Both are running in organization right now.

Review Source

VR

Verified Reviewer  
RPA Expert  
Information Technology and Services  
Used the software for: 2+ years

### "Automation Anywhere: the best solution for RPA"

March 18, 2019

3.0

Pros

It has a lot of functionalities and allows you to improve your business

Cons

It's not much Enterprise oriented and has sveral bugs

Review Source

VR

Verified Reviewer  
Senior RPA Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Best RPA tool in market"

March 6, 2019

5.0

Pros

Ease of use on the tool for the developer .

Cons

Deployment model and monitoring is poor compared to other tools in the market

Review Source

HS

Harish S.  
Senior Developer  
Computer Software  
Used the software for: 2+ years

### "Easy to use and sutomate complex processes"

March 18, 2019

5.0

Pros

The ease of using the inbuilt commands and features

Cons

Limited commands available for Excel operations and date functions

Review Source

BV

Birla V.  
AM Client Engagements  
Information Technology and Services  
Used the software for: 1-2 years

### "The best Automation Tool"

March 19, 2019

4.0

We implemented AA to compare our legacy systems data with share point and excel data. we were able to compare all the details and make the necessary modifications.

Pros

The Simple Ui which allows to configure the business work flow and automate the business

Cons

The initial configuration needs more simplification.

Review Source

MB

Mohit B.  
Team Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Awesome tool with an equally awesome experience"

January 13, 2020

5.0

Go for it guys. It has great features and so far the best in RPA category.

Pros

Just everything that i need. AA is an incredible tool with all the features and it is simple to learn. The Task editor is simple and easy to understand and not to forget the workflow designer. Love you guys, for building a great RPA tool.

Cons

Dashboard can be improved in terms of usability and Access controls for managing access level to the users.

Review Source

Jessica B.  
ACCOUNT MANAGER  
Consumer Goods  
Used the software for: Less than 6 months

### "A great tool to have!"

September 7, 2023

4.0

Pros

I do like how we can manage data, and automate lots of work processes.

Cons

I do have coworkers that frequently need assistance with various aspects, and require lots of training in order to use the program.

Review Source

VR

Verified Reviewer  
RPA Trainer  
Computer Software  
Used the software for: 1-2 years

### "RPA"

March 6, 2019

4.0

Pros

Unlike other RPA platforms you truly do not need to have a development background to quickly become a productive RPA developer. A process oriented - tech savvy individual with no programming experience (read analyst) can put out low complexity processes shortly after training. Usually there is a significant trade-off but that is minimal. Thier bot store has lots of free components which make the platform very extensible.

Cons

There are areas of the documentation that could use some improvement in terms of the esoteric elements of some features and some of the lesser used functions.

Review Source

YD

Yuvaraj D.  
Senior Quality Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Experience with AA"

March 6, 2019

4.0

Pros

Ease of use. The product is easy to learn and automation of processes are faster.

Cons

The functionalities are limited - Ex: Excel as of now has only 10 commands. The product would be great if these functions can be increased or added.

Review Source

SC

Shihari C.  
Associate Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Eliminate mundane tasks so that people can work on value adding activities"

March 19, 2019

5.0

We have identified that RPA can be used for different industries ranging from insurance, banking, production and manufacturing, apparel, hospitality, etc. It enables to automate mundane data entry activities more accurately and efficiently, and let the employees focus on more value adding activities. I enjoy working with RPA, as it is an emerging technology with various local and global opportunities in the future.

Pros

I like the IQ Bot feature, as it helps to answer one of the biggest pain points of the customers when automating their processes. compared to the OCR ICR tools I have come across with, IQ Bot is easy to use and more accurate.

Cons

The UI of the software can be improved. Especially when the processes are complex, it can sometimes be difficult to scroll within the script due to space limitations.

Review Source

AQ(

Afaq Qazi (.  
Practice Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Very Reliable"

March 6, 2019

4.0

We have been automating our and client's business processes for small, medium and large processes all the time. We have been able to succeed in saving 50% man hours right at the start after implementation.

Pros

I like the Robustness of the tool. The easy to capture controls, web page, desktop pages have made it very reliable.

Cons

Command search feature, Non web interface and non grouping of the code makes me unhappy.

Review Source

VR

Verified Reviewer  
Team Lead  
Information Services  
Used the software for: I used a free trial

### "Ease of services controlling"

November 20, 2019

5.0

Its a good software for automation stream and its pricing is very good too

Pros

The best feature is the automation in service controlling and scheduling of jobs

Cons

The customization flexibility would have enhanced my interest and grip

Review Source

VR

Verified Reviewer  
RPA Developer  
Computer Software  
Used the software for: 6-12 months

### "A very good choice"

March 18, 2019

4.0

RPA is actually all about work for me, I think is a great technology that is growing so fast.

Pros

It's easy to use, easy to begin at this RPA, it's the easiest right now, you can automate almost anything without problems.

Cons

I think it is a little dependent, on your computer, on the network, you need to be so good at calculating the delays.

Review Source

PK

Praneeth K.  
Digital Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Stands in top 3 RPA Platforms "

April 27, 2019

4.0

It was in our initial days of our Automation journey that we came across this RPA platform called Automation Anywhere. It served our purpose of automating some cherry picked processes which was a Proof of Concept which went on to become a product in the end.

Pros

Automation Anywhere is equipped with most of the standout features that any RPA developer wants and all of these options are really easy to use and works like a charm. The time it takes to execute any process is remarkable, only 1 or 2 contemporaries are near to this time. Must mention about the support team who are swift and knowledgeable.

Cons

Citrix recording should have been bit better. Was disappointed with the partnership engagement team who literally took 6 months to revert to my request.

Review Source

Ashish S.  
Associate Consultant  
Information Services  
Used the software for: 1-2 years

### "Intelligent Automation"

April 10, 2019

4.0

Automated Salesforce application ITISM tool Automation

Pros

Automation Anywhere community Edition Training

Cons

It's too costly and IQ bot is not available for free trial

Review Source

PS

Premjeet S.  
Software engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Teadious work on a click"

March 26, 2019

5.0

RPA has been very helpful to fill online application forms using data from excel(excel as a database)

Pros

Compaitibility with vb script, java script as well as macros which is very helpful to automate complex task. With this software you can do teadious time consuming task in minutes with a click.

Cons

Nothing such , compaitibility with IE should be kept in mind.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Future is Here"

March 6, 2019

5.0

RPA is one of the best future technology present and making all things easier and comfortable to work. Lot of news things can be automated and learned.

Pros

Flexibility and Making things Easier. It's Comfortable to work and it works in less time.

Cons

I didn't got any least about it. Yeah Sometimes the restart of tools or server happens but that is part of it.

Review Source

PP

Pawel P.  
Developer  
Accounting  
Used the software for: Less than 6 months

### "The Best RPA Software Out There"

March 18, 2019

5.0

This is my first tool and I couldn't be more happy.

Pros

Easy-to-use, intuitive software that can be used both by experienced developers as well as newbies. In terms of features this is standalone the soft that stands out from the crowd, one of the most ground-breaking features on the market. Make no mistake, you just cannot go wrong with automation anywhere, so unless you want to waste your time, do not go for any other tool, cause none of them can offer you as much in terms of reliability and scalability as Automation Anywhere.

Cons

There are basically no downsides. Maybe it could be better off with some kind of advanced AI support (although IQ bot is pretty decent).

Review Source

ER

Evangela R.  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Robotic Process Automation"

March 27, 2019

5.0

Robotic Process Automation is used in different Industries such as Banking, Apparel , Food and Beverage Industries. and it has been used to automate the manual processes and it increase the efficiency by reducing the time taken to perform the task and also it decreases the Error Proneness.

Pros

It is a user Friendly Software which is used to automate most of the business processes which are done manually. and it gives more time for humans to work on making productive and innovative decisions and it also gives a competitive advantage over the other companies in this fast moving Competitive Environment.

Cons

This Software cannot be used to automate certain types such as signatures, written documents and Cognitive Thinking.

Review Source

VR

Verified Reviewer  
RPA Solution Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the best RPA Tool"

March 19, 2019

4.0

I realized it is very important to automate such type of process which are repetative in nature and i tried automation anywhere in all scenario works fine for me.

Pros

Easy to use anyone can easily learn this tool.

Cons

Some features missing as per developer perspective and if botinsight will be freely added to CR than it will be an plus point for all.

Review Source

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