# Page 3 | Automation Anywhere Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Automation Anywhere the right Robotic Process Automation solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124575/Web-Data-Extraction/reviews

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Automation Anywhere

4.4 (194)

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Last updated March 13th, 2026

# Page 3 - Reviews of Automation Anywhere

## Showing most helpful reviews

Showing 51-75 of 194 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JOL

Jorge Octavio L.  
solution architect  
Management Consulting  
Used the software for: 1-2 years

### "Review AutomationAnywhere"

August 25, 2023

5.0

a un cliente se le desarrollo un robotque automatiza sus conciliaciones diarias por medio de autoamtion anywhere

Pros

la arquitectura de autoamtion anywhere como herramienta de rpa es buena ,y su control room es lo que me ha gustado mas

Cons

principalmente la v11 que estaba muy limitado al no poder utilizar gran variedad de lenguajes de progamaciónunicamente vbs , java.

Reason for choosing Automation Anywhere

lo solicitó el cliente

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Process Automation using Automation Anywhere"

March 5, 2020

5.0

I have been developing in Automation Anywhere since last 2 years. Learnt a lot and the upgrades that they have done since last 2 years have been quite helpful and many features added helped in developing things faster. I am very happy using this product and keen to learn more.

Pros

The drag and drop feature of commands in Automation Anywhere makes coding quite easy. The lastest version 11.3.3 has the updated Bot Insight Dashboard where you can publish your data and can configure the data as per your requirement. Also for SAP related automation there is a new command SAP GUI which helps in automating SAP quite easily and quickly than using VB scripts or Metabots.

Cons

There are problems with the Control room of this software. Many a times the tasks uploaded in the control room cannot be deleted shows dependencies where in there are no dependencies. You have to get help of AA support team to get them deleted even if you have the roles and accesses to delete the tasks.

Review Source

SK

Shubham K.  
Officer  
Banking  
Used the software for: 1-2 years

### "Code Free Logic and Fast Development"

May 29, 2023

5.0

Overall Good Product and Service

Pros

1) The tool is very simple and easy to work with.2) We mainly used it for Robotics Process Automation Development, where we w=used to automate day to day banking processes3) Very easy to automate websites as well as excel files.4) Seamless integration with VS scripts as well

Cons

1) AI-ML functionally could be more improved2) In the earlier versions, the VCS was painful. Not sure about now.

Review Source

Pedro L.  
consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Buena herramienta de automatiza de procesos "

March 3, 2023

4.0

En general la experiencia usando automation anywhere es muy buena, es de gran ayuda para poder automatizar procesos que de otra forma habría que hacerlo manualmente, con lo que te hace ganar mucho tiempo, que al final se traduce en dinero.

Pros

Tiene una versión de prueba bastante completa con la que puedes empezar a familiarizarte con la herramienta. Es muy sencillo de configurar los fujos de automatización y la interfaz es muy visual. Tiene mucha documentación y recursos a disposición de usuario.

Cons

En el tiempo que llevo usándolo no he encontrado apenas nada negativo que pueda destacar.

Review Source

VR

Verified Reviewer  
Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Smooth and smart Automation with Automation Anywhere"

June 21, 2022

5.0

\- It was easy to learn and automate

Pros

\- The UI Elements were smooth and easy to use.

Cons

\- it was bit expensive also bit complex desires in AI bots.

Review Source

KJ

Kondal J.  
System Engineer  
Computer Software  
Used the software for: 6-12 months

### "Excellent Automation Tool - AA"

April 19, 2023

4.0

A good tool for an automation process and the output will be good as expected.

Pros

Automation Anywhere offers an effective way of automating web applications and plays a vital role in automating Windows applications such as PDF, Excel, and mail. It is easy to use and in understanding its behavior.

Cons

In Automation Anywhere it little difficult to automate inside VDI machines.It would be better if the debugging mechanism increased.

Review Source

TC

Tharani C.  
RPA Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Trade-offs of Automation Anywhere"

April 19, 2023

5.0

Pros

it can significantly improve the efficiency of business processes by automating repetitive tasks, reducing errors, and allowing employees to focus on more strategic tasks. Automation Anywhere provides a flexible and scalable platform that can be customized to meet the specific needs of different organizations.

Cons

There may be limitations to what tasks can be automated using Automation Anywhere. Some tasks may require more complex programming or may be better suited to other automation tools or techniques.

Review Source

Ahmed B.  
Technology Consultant  
Accounting  
Used the software for: 6-12 months

### "Web data extraction is powerful"

January 28, 2019

3.0

It is a really good experience because it allows the user to extract data from over 80% of common web interfaces. But using these data later with counters and loops is not a really good experience. I use it very well, but it's very "ugly" !!

Pros

Automation Anywhere provides powerful tools for automating tasks, but I think many of the commands that AA implements are complicating life like string manipulations, however I do like the Web Data Extraction because it gives a great experience while automating web applications and extracting data from web pages.

Cons

Making things easy enough to allow non developers to make dev tasks and automations is not a good idea : these non developers will make low quality and bad coded solutions thatw will make the developer's task more complex.

Review Source

VR

Verified Reviewer  
Associate  
Computer Software  
Used the software for: 6-12 months

### "Best RPA Tool"

March 19, 2019

5.0

I have automated processes like Payroll, Account Payable, Cost Sheet Creation etc. which in turn gave the companies a reduction in cost and a lot of time saving to the company. Employees who were doing the repetitive mundane tasks could take that bot out of themselves and could engage in more value added tasks to the company

Pros

Best thing I like about the software is that it has number of instructions more than 500 which can cater the requirements of number of business processes. You should not know programming to start work with this. This has a credential vault to store the credentials used in the business process which are then saved as encrypted credentials.

Cons

If there is a sudden shutdown or when we restart the PC, have to manually start services through the Task Manager

Review Source

VR

Verified Reviewer  
RPA Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Automation Anywhere Review"

September 5, 2022

3.0

Pros

This tool is cloud based so no installation is required for development. The drag and drop functionality is good.

Cons

The tool needs lots of improvement. The bots gets stuck sometimes we deploy or run. The pricing should be adjusted a little more. The UI is outdated.

Review Source

VR

Verified Reviewer  
Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "One step towards Automation"

April 23, 2019

4.0

Pros

Easy to use features even non technical person can use most of the commands easily So much commands like Object Cloning, Web Recorder and Smart Recorder using which we can automate any of the application Excel Automation provides so much excel commands which makes easy to automate excel functions

Cons

Multiple variables can't be copied from one task to another Metabots are useful only in certain cases like SAP or Web Automation

Review Source

KR

Karthick R.  
RPA Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Merits & Shortcomings of AA"

April 25, 2023

4.0

Pros

Automation Anywhere software is designed to be user-friendly and requires no coding skills to use. It allows users to quickly and easily automate their common business processes by offering a wide range of pre-built automation solutions.

Cons

Sometimes, this software crashes or fails unexpectedly. And it not only disrupts other automated workflowsbut also, requires additional manual intervention to keep it running smoothly.

Review Source

NT

Nihilkumar T.  
Assistant Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Automation Anywhere Review"

March 5, 2023

4.0

Pros

The important face of Automation Anywhere is that, it offers a user-friendly interface that allows non-technical users for development and its drag-and-drop interface allows users to create automation workflows easily and quickly. Also it is a highly scalable tool that can handle automation needs for businesses of all sizes, from small businesses to large enterprises. The reporting and analytics capabilities to track the performance of bots and identify opportunities for improvement.

Cons

The very limited command, and datatypes, because of which additional logics to be built.

Review Source

VR

Verified Reviewer  
Project Manager - Test Automation Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Automation Anywhere - One of the Market Leaders in RPA Space"

March 6, 2019

4.0

Pros

1\. Easy to setup the RPA Framework 2. Time to Market of the RPA implementation is considerably less 3. Easy to learn

Cons

1\. ML and AI aspects are still not upto the mark 2. The OCR capability is not world class

Review Source

VR

Verified Reviewer  
Application Development Senior Analyst  
Computer Software  
Used the software for: 2+ years

### "Automate various programs with ease"

March 6, 2019

4.0

Overall, I'm satisfied with Automation Anywhere as we can develop and deploy robots efficiently.

Pros

This tool enables users to automate various programs with ease. Aside from that, robots can be maintained easily specially that it now launched a mobile app for portability. The user interface design is straightforward which enables users to learn the tool quickly.

Cons

This tool has insufficient information in help section. Other useful built-in functionalities are not visible in the list of commands therefore not known by several developers. Modification of task properties are not available in control room.

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Improvements required in Robotics Process Automation"

March 6, 2019

4.0

Pros

Pros: I like the interface, very easy to handle and the most important feature I liked about automation is drag and drop feature. very easy to learn. You guys also started community version which the by far the best thing you did. AD integration is very good.

Cons

Cons: JSON is not supported. IQ bot is good but as a name of cognitive bot it is not handling an unstructured email and data is not clear. string functions are less. Terminal applications and Java applications are very tricky to handle

Review Source

mM

manjula M.  
trainer  
Information Technology and Services  
Used the software for: 2+ years

### "Digital transformation"

November 17, 2022

5.0

Pros

It had alot capability to automate end to end process

Cons

There is alot of challenge in bot agent installation

Reason for choosing Automation Anywhere

no

Review Source

VR

Verified Reviewer  
Analyst Tester  
Insurance  
Used the software for: 2+ years

### "Configure boat and let them know what to do and you are done."

July 26, 2021

4.0

The overall experience is great.

Pros

With the help of this tool I have created end to end automation scripts for our project which I runs when its required. It's really easy to use as it doesn't require any coding language so it's kind of best tool for functional testers to automate Test cases to reduce manual effort. We also use it for scheduling few activities likes reports, shooting mails

Cons

There is nothing to dislike about this tools. It works well.

Review Source

Anand V.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "Enteprise Analytics RPA Platform"

July 27, 2019

5.0

Pros

Use cases with every industry. Pricing is flexible. Bot store. Integration with legacy systems. Training the bots is simple.

Cons

There is nothing about using this software.

Review Source

RR

Rodrigo R.  
Desarrollador  
Program Development  
Used the software for: 1-2 years

### "Software para rpa"

August 29, 2023

5.0

Pros

La manera del desarrollo se vuelve muy intuitivo, convirtiéndose en una gran herramienta para la automatización de procesos largos

Cons

Aun le faltan algunas actualizaciones para que se pueda interactuar de mejor manera

Review Source

WC

Wilson C.  
Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Automatización y Aceleracion de tus Procesos"

March 1, 2023

4.0

Pros

1\. Fácil creación de los bots 2. Creación de tareas y trazabilidad de cada ejecución.3 . Calendarización de los procesos.

Cons

La interface gráfica debe ser mejorada para una mayor experiencia de usuario

Reason for choosing Automation Anywhere

Fácil de usar

Review Source

JSG

Jaya Sri G.  
Systems Engineer - RPA Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Getting freed up to focus on value-added tasks by reducing manual efforts through AutomationAnywhere"

March 6, 2019

5.0

While automating internal applications, I've solved many problems that are related to commands. I see that the ability to run scripts is the added advantage of AA which is very beneficiary in case built-in commands fail to solve the problems.

Pros

Best thing about Automation Anywhere is to automate things with high security and also to reduce our manual efforts that frees up time to innovate. Even by adhering to regulatory compliance, we can get the tasks done more efficiently through Automation Anywhere.

Cons

There were few commands which needs improvement in behavior to solve problems like "selecting from drop-down", "Checking/Unchecking fields" etc. The available commands of AA can be improved to solve varying problems.

Review Source

EB

Eduardo B.  
RPA Developer  
Computer Software  
Used the software for: 1-2 years

### "Feedback AA"

August 26, 2020

5.0

In general is fantastic, version A2019 is not stable at all, but I assume that in mid time this will be a great an complete tool

Pros

Version A2019 is improving so fast and the Quantity of commands for develop bots is so useful, also for business user is an easy tool to interact with.

Cons

I guess that work with Oracle Platforms use to be difficult because sometimes windows are not detected at all. Should be improved the execution time, because when bots works with a lot of data, excel for example, use to delay a lot of time in finish the execution, comparing for example with the time of execution of a Macro.

Reason for choosing Automation Anywhere

Because the capability and Maturity of the tool, also the Training is awesome,

Review Source

AS

Abhishek S.  
Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Automation Anywhere the best RPA tool"

March 19, 2019

5.0

I am using Automation Anywhere regularly and I am able to automate most of the business processes and could not find any difficulty in process automation. It gives you lot many commands to use so you don't much require external features or script.

Pros

I believe that the Automation Anywhere is the best RPA tool in the market. It gives you lot many functionality and features which helps you to automate your process easily and seamlessly like IQ bot, Meta bot, pdf integration and OCR etc.

Cons

I can't see any cons in AA though I'd like to see the expand and collapse (+) feature for the Loop and If-Else condition. It will help to easily identify where the loop is getting started and where it is getting closed.

Review Source

AK

Akshath K.  
Software Enginner  
Information Technology and Services  
Used the software for: 2+ years

### "Automation Anywhere - Review"

February 18, 2021

4.0

I would happily suggest AA to anyone who is in search of a good RPA tool. Easy to use, reasonable price, high security for data and credentials, etc.

Pros

AA is one of the best RPA tools that I have ever used. It's very user-friendly and even if a person is from a non-technical background, still they can manage to automate some of their basic mundane processes.

Cons

When it comes to Citrix automation, AA doesn't provide enough support or there are very few features or commands available to automate Citrix or mainframe applications.

Review Source

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