# Page 2 | Automation Anywhere Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Automation Anywhere the right Robotic Process Automation solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124575/Web-Data-Extraction/reviews --- Automation Anywhere 4.4 (194) [View alternatives](https://www.capterra.com/p/124575/Web-Data-Extraction/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Automation Anywhere ## Showing most helpful reviews Showing 26-50 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paula G. Engineering Project Manager Machinery Used the software for: 2+ years ### "Excellent RPA with great enterprise-grade capabilities and a user-friendly interface." June 13, 2023 5.0 The completely automated business process has provided value to our company by allowing us to automate rule-based check-ins and check-outs of repetitive operations, hence increasing productivity and allowing us to focus more on growth and cost reductions. Simple manual operations involving clicks and typing, as well as more complicated ones requiring OCR or Machine Learning models to extract information from forms or invoices and then feed that data into other systems. Benefits gained include increased capacity, improved data accuracy, improved compliance, reduced risk, and improved customer/employee experience. Pros This solution uses AI to undertake repetitive chores, allowing you to focus on larger business concerns and, ultimately, develop your firm while handling the boring jobs. Automation Anywhere allows users to create processes in either a structured flowchart manner or a line-by-line coding approach, allowing them to select the style that best fits them. The most recent version, A360, transforms the platform into a cloud-native environment, making it much easier to use, administer, and build bots. Cons It may be challenging to set up the automation at first, but if you break down each business process in depth, you will be able to manage this issue and appropriately apply the solution. Instead of having a new action for essentially the same thing, only using a different variable type (for example, assigning a string vs. assigning a number), I'd like to have several activities consolidated into one and then wrapped in config settings. I'd also like to be able to color the stages so that I can readily identify bundled tasks like logging, error handling steps, happy path, and so on. Review Source VR Verified Reviewer Desarrollador Information Technology and Services Used the software for: 1-2 years ### "Uso de Automation anywhere " July 5, 2023 5.0 Es una excelente opción para poder automatizar procesos y en caso de tener algún stopper en el proceso el proveedor de la herramienta suele atender en rápida respuesta. Pros La herramienta de automation anywhere se me hace una herramienta de fácil uso y muy intuitiva qué permite a los usuarios realizar fáciles automatizaciones de los proceso generando un considerable ahorro de tiempo. Cons Es necesario mejoren los protocolos ftp para mayor estabilidad en estas actividades Review Source Amr Y. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "How to take your business to a whole new level of productivity?" October 23, 2022 4.0 Automation Anywhere provided solutions to my issues with automating our business processes and made it possible to use their Cloud-based intelligent automation platform so that I could have the best of the AI revolution with all the benefits of cloud computing. I've used the Enterprise and Advanced packages to achieve my automation goals and it saved me a lot of time and money, which I will be using for my next project. I was confused about which software was the best for my business needs. I spent hours comparing different software options, but I couldn't get any results. Then I found Automation Anywhere and I was blown away by the level of Automation it was able to automate. I'm now able to increase my productivity by automating my business processes, and my employees are more engaged in their work because they're able to do their jobs with fewer errors. I can't say enough good things about Automation Anywhere, and I highly recommend it. Pros We use AA to create bots for multiple departments in a business-to-business industry. The bots have helped out multiple departments streamline their day-to-day operations. We have reduced the time taken to perform mundane tasks and we can perform these tasks at any time of the day, which was not possible before. The best part is that we can schedule the bots to run at any time of the day and they can run multiple times a day, making them a very useful tool. Automation Anywhere is the best software I've used recently to help me automate my workflow, saving me thousands of hours, I've used it for automating many processes like customer support, lead generation, CRM, HR processes, and more, and I've been able to remove 60% of my workload from my plate, I recommend it to anyone who is looking for an easy and affordable way to help their business grow. Cons An additional OCR mode is something that would be welcome as the ability to enter text in a precise way. A thin client interface can always be improved, and other tasks could also be automated using panels and task editors. There isn't much to criticize concerning AA right now, the new UI in Automation anywhere's cloud version looks big though - like a word processing software. The debugger has too few options and it would have been better if it made the code more readable. Because of how large the text editor is, when used on bigger monitors, it was difficult to browse through longer pieces of code. Using another kind of file manager for saving projects could also have helped here. Review Source Miley M. Customer Experience Manager Marketing and Advertising Used the software for: 2+ years ### "Superb end-to-end automation platform with incredible capabilities" July 7, 2022 4.0 I needed a solution that would help me map processes from work logs because I was tired of having to manually document workflows from scratch until I found Automation Anywhere. the agency I work at are using another software but I preferred this comprehensive platform to take care of my clients, I find it easier and better to handle and monitor an entire operation seamlessly from one place for several clients, I have a faster growth rate with using Automation 360, After trying other RPA giants for a while, Automation 360 is still the platform that I easily use to streamline my workflow mapping efforts. This solution is a smart option for businesses that want to identify inefficiencies in their processes without a single line of code and with various built-in out-of-the-box automations for every single department in a business, turning complex operations into simplified workflows. Pros I love every capabilities of Automation 360 and the way it simplifies the automation and process management, I like the intelligent AI/ML technologies involved into it for making it easy to discover, approve, and improve workflows before making decisions. In particular, some important positive points emerged, including automating business processes to reduce costs, increase efficiency, and improve accuracy, workflows can be tracked, managed, and optimized, integration of powerful backend apps and APIs is available, and incorporate AI into business operations to eliminate manual chores, I believe that businesses that do not comprehend the performance of their processes are unlikely to succeed. Cons We noticed some of the following problems: the subscription cost is quite hefty for some of our clients, there are no mobile apps yet, and all functionalities have not been fully documented by the vendor. Review Source Gray N. Robotic Process Automation Engineer Information Technology and Services Used the software for: 2+ years ### "Creates Bots that make huge savings through Seamless Automation" July 23, 2022 5.0 We are using the Automation Anywhere to automate a variety of processes around the company and for our clients making plenty of savings on time and money while observing top notch accuracy. The software makes it very easy to handle large workloads due to their high performing AI bots. Automation is possible all the way from web automation to retail and Citrix. Because it supports multiple coding language, sending commands from command center is a breeze. Pros The limitations to how much processes can be automated with Automation Anywhere RPA is infinite. It automatically sends error alerts Has an intuitive performance dashboard for monitoring your deployed bots. It's possible to carry out data extraction from unstructured files. Cons Running process discoveries with Automation Anywhere is an uphill task. Version AA 360 does no send updates frequently unlike its stable predecessors. It's also difficult to process excel files. Review Source VR Verified Reviewer Senior Automation Engineer Computer Software Used the software for: 2+ years ### "Very easy to use Automation tool with few accuracy issues." January 23, 2023 3.0 Automation anywhere can be used to automate most of any jobs which we done using a computer , it can automate windows applications , web applications , excel etc . Automation Anywhere lacks accuracy , there are chances of commands not working as expected some times. Pros Easy to use , no coding experience required , no big software needs to installed , easy access for authorized users , easy to configure machine.High accurate SAP commands. Cons Less accuracy , problems faced with new version releases.Bugs in unattended run. Review Source Salah R. Chief Innovation Officer Information Technology and Services Used the software for: 2+ years ### "Rather than spending years manually performing tasks, automate them in a matter of hours." November 11, 2022 4.0 Automation Anywhere is, in my opinion, the greatest option if you have a significant workload and want your employees to collaborate on a single platform so that they may work remotely as well. It's useful for businesses of any size, helps you multitask, and adds tremendous value to your operation. It's a great innovation that helps in many different ways. Modern technology forms the basis for widespread automation, with solutions available for virtually any imaginable repetitive task, including but not limited to accounting and sales paperwork. Because of how cheap it is, I would recommend it to any business looking for a reliable RPA. Pros With the help of a new technology called Automation Anywhere, I can avoid doing the same actions repeatedly by simply adhering to a set of rules for getting things done. Its system of automated procedures is first-rate. I like the high-tech automated processes it provides. It offers a variety of resources that may be used to build Bots quickly and effectively. Because of Automation Anywhere, it is now straightforward to handle \[a large\] work. I now have to do this on a daily basis, and I've delegated some of the jobs to Automation Anywhere's IQ Bot, so at least I'm not doing it all by myself. Just a single copy of the information is kept. Both my accounting and sales teams have benefited from it. Automation Anywhere couldn't be easier for the average user when it comes to setting up. The most exciting part of this tool is the opportunity to order all Bots by showing the vital material we intend to transmit. Cons Out-of-the-box artificial intelligence and machine learning features like image classification and NLP are not yet available in Automation Anywhere. Automation Anywhere 360, the newest release, is not stable. More frequent updates are being received. Control room integration problems with bot agents are a rare occurrence in Automation Anywhere 360. Review Source Samer P. Enterprise Solutions Engineer Marketing and Advertising Used the software for: 2+ years ### "Exceptional automation capabilities to achieve with the power of Automation Anywhere." October 5, 2022 4.0 I love how Automation Anywhere is a comprehensive solution for document and data capture, along with Automation and Processing, Mining and it even goes on seamless integration with IBM Robotic Process Automation and Datacap, this combination makes us achieve an efficient, low-cost, and rapid solution for scanning, organizing, recognizing, validating, verifying, and exporting data and document pictures. The combination of IBM Datacap Insight Edition and IBM Robotic Process Automation with Automation Anywhere allows for the efficient collection and recognition of documents, as well as the extraction of crucial structured information that can be incorporated into the company's decision-making processes. Pros My favorite feature and the most powerful capability of Automation Anywhere is their very special and intelligent IQ Bot, which I deploy in almost every department and business unit in the organization, It's the greatest virtual assistant that deserves to be called a real digital employee of all time, with extensive capabilities to handle any number of repetitive and time-consuming tasks and processes easily and with a high level of performance and accuracy. Since I've experienced the majority of the changes and updates to Automation Anywhere, I'm confident that it's revolutionizing the entire digital transition with exceptional results, especially when combined and integrated with IBM's RPA, BAW or Datacap, and Operational Decision Manager, all of them combined to accomplish the greatest results and to maximize the productivity. and AI becomes even more potent. When I use this combination for our clients, we ensure that they will achieve better performance and a seamless user experience for their staff so that they can ultimately provide customers with a truly intelligent customer journey. Automation Anywhere is a great tool that offers a rich set of features and capabilities that will enable you to transform every single process in a workflow into a fully automated operation powered by your very own digital employee to get the best out of AI/ML and to achieve higher efficiency and improved productivity. Cons As much as I like the pre-built user interfaces and modules, with the drag-and-drop for bringing the Low/No code experience to users, I believe it's still not even near the no-code as they mentioned, it's a low-code with basic programming knowledge required to achieve the great results, that's why they need to consider rebuilding the documentation or at least the onboarding journey to make sure everyone is capable of achieving the great results they promise. many of our juniors struggle in the beginning and our assistance is always required until they get used to it. Review Source Jose B. Senior Executive Marketing Specialist Automotive Used the software for: 2+ years ### "Unlimited automation" March 15, 2023 5.0 From my experience I can say that it is a great process automation product that undoubtedly allows us to improve repetitive processes and the creation of bots to assign them tasks that must be carried out very frequently and thus we can free our employees from some functions so that they can increase your productivity. Pros What I like the most about this tool is that it is very easy to configure the automation flows and the interface is very visual. It has a lot of documentation and resources available to the user. In addition to that it is also easy to create bots that deal with administrative issues, fill out forms and manage spreadsheets. Cons Since we have been using this tool, we have not found any flaws in this tool, rather we can say that it is one of the best process automation tools, which makes it excellent for us. Review Source Muhamed F. RPA Developer Information Technology and Services Used the software for: 1-2 years ### "Low Code High availability futuristic RPA tool" December 1, 2022 5.0 It is an exceptional tool which has got very less amount of code, Even a non coder is able to create bot and do the automation which is a very much appreciable thing. It is getting new updates in shorter span, and expect to bring new advanced features which other RPA tool dont have Pros Unlike other RPA tool this does not want to be installed in our local machine which helps in reducing the disk space, Only the robot should be installed. It has got IQ bots as well as it isopen to integrate with Google doc AI which makes Automation anywhere powerful in extracting OCRs. Also with the price of the product the tool serves a wide range of features. It is also powerful in automating Websites and Applications Cons W.r.t other tools, It has got very less variety of actons/activities on Excel automation, We will have to connect the Excel as DB to perform many complex activities Reason for choosing Automation Anywhere Low code and Low maintanace Review Source Vikrant S. IT Specialist Information Technology and Services Used the software for: 2+ years ### "RPA tool with Cloud & AI/ML capabilities" September 29, 2021 4.0 Automation Anywhere is one of the best RPA tool available in market. With AA 360 cloud platform it is easy to install, use & implement. Pros There are plenty of features which Automation Anywhere team is adding in their new version of AA360 starting from Variable data types, number of excel operations, Package creation, Python integration, AI/ML integration of Microsoft & AWS & lot more. Cons Currently facing difficulty in migrating bots from v11 to AA360 as some features are not working on new version. Currently Automation Anywhere team is working on maturing the migration utility and will get it in coming releases. Review Source ME Mohamed E. Team Leader Technical Services Information Technology and Services Used the software for: 2+ years ### "Non IT Persons Can Use IT and Easy to Use" January 25, 2024 4.0 I have one sentence about RPA (whatever you can do as a human RPA can do ). this Actuly what Automation anywhere can provide with the variety of tools , options and actions to achieve this. Pros The Platform for automating any process is very easy to use all based on drag and drop actions and you just need to define your parameters. like sending mail or open browsers also Excel Features in Action Panel contain a lot of features as well as Active Directory and Databases. Cons Need more enhancement about the Actions and customize the parameters for the actions to be more flexible. overall Automation Anywhere team keeps enhancing the process and the support team if they find unavailable action highlights to be added in the new releases Review Source Syed Amir A. Associate Manager - RPA Information Technology and Services Used the software for: 2+ years ### "Automation Anywhere - Leading RPA platform" February 8, 2022 4.0 Developed 4 Utility bots with multiple instances and saved around 30 plus FTEs Pros Easy drag and drop facility, robust UI automation and Lockers Cons I don't like the concept of XML file as a config, it must be like the 'Assets' of UIPath Alternatives considered [SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Reason for choosing Automation Anywhere Cost and ease of use Review Source VR Verified Reviewer Teacher Education Management Used the software for: 1-2 years ### "Making Easier" August 9, 2023 4.0 It's like having an extra pair of hands to assist us, especially during busy periods. The time and effort it has saved us have allowed us to focus on more important aspects of our work – like engaging with our students and crafting meaningful lesson plans. I've seen my fellow teachers and staff members breathe a sigh of relief as they watch tasks that used to eat up hours being completed automatically. Pros Automation Anywhere has been a real game-changer in simplifying our daily tasks. One thing I loved was how it took the repetitive, time-consuming chores off our hands. It's like having a helping hand that never gets tired! The drag-and-drop interface made it surprisingly easy to create automation workflows, even for someone like me who's not a tech whiz. Plus, the ability to automate tasks across various software and applications saved us heaps of time. Cons While Automation Anywhere has been a great addition to our toolkit, it's not without its quirks. One thing that gave me a bit of trouble was the learning curve. Understanding all the features and options took some effort. Also, there were times when the automation workflows needed a bit of tweaking to work seamlessly with certain software. And, of course, there's the inevitable fear of something going wrong with automation – a glitch or hiccup that needs troubleshooting. Review Source LJR Luis Javier R. Lider Tecnico RPA Management Consulting Used the software for: 2+ years ### "Automation Anywhere 360 2023 " August 17, 2023 5.0 Despues de trabajar 4 años con AA siento que es la mejor herramienta de la actualidad para poder hacer proyectos de RPA ya que tiene todo lo necesario para hacer cualquier actividad y se estan actualizando para generar mas impacto en el tema de inteligencia artificial. Pros La herramienta es fácil de usa para empresas grandes y pequeñas, es intuitivo y tienes que saber sobre lógica básica para poder crear tu primer robot, ya con las buenas practicas se pueden hacer proyectos mas completos. Cons Las cotizaciones para usuarios creadore y corredores pueden llegar a ser caras, pero vale la pena Alternatives considered [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Reason for choosing Automation Anywhere Interfaz intuitiva y facilidad de uso para personas sin tanto conocimiento de programacion. Review Source Gianna M. Social Manager Marketing and Advertising Used the software for: 6-12 months ### "Process Automation and nice Scheduling Tool." November 4, 2022 5.0 Automation Anywhere provides effective services which enable easy project cost management and the planning and process reports preparation through this package is amazing and the data process and data sharing capabilities are productive. Pros Automation Anywhere Automation capability is more helpful and the reduction of manual operations across entire business processes is effective.The scheduling and the multiple data analytics creation through Automation Anywhere features is good and also workflow and task management on this platform is fantastic. Cons Automation Anywhere features are easy to adapt on how they function and its interface is not that complex to understand, but it can take some time. Review Source Will L. Software Developer Computer Software Used the software for: 1-2 years ### "Versatile, powerful and flexible RPA" September 25, 2022 5.0 It ensures optimal automation of repetitive tasks, streamlining workflows and freeing users from routine tasks. In addition, its ease of use means that no programming language skills are required to create bots. Pros It has a nice interface that is easy to understand for a non-technical person. Provides ease of integration without the need to disrupt legacy systems. The most common features can be accessed through shortcuts. It has a good set of tools to automate various marketing, accounting, ERP and other processes. Cons The only thing that I consider that can be improved so far is the parameter management, which needs to be faster and more intuitive. Review Source Rajat J. Sr Automation Engineer Oil & Energy Used the software for: 2+ years ### "It is good platform for the basic automation journey" July 21, 2022 4.0 Pros 1\. Player who shows current steps which are executing 2. Integration of the dll 3. Very good control room Cons 1.It does not have much flexibility to customize code 2. We have observed more failure while running the bot in AA then in uipath Reason for choosing Automation Anywhere it was our first platform and we have switched to uipath Review Source Hideki N. Director Consulting Services Market Research Used the software for: 2+ years ### "An advanced cybersecurity tool" December 7, 2022 4.0 It is recommended because its functions are in advance with the requirements of the professionals of these times. Pros This is a good tool in terms of configuration, something that in this type of system can be complicated. What I like about this tool is its ability to simplify procedures and carry them out automatically, from jobs to accesses or even sending files by email, it is quite functional when you have extensive workloads Cons It is not a complicated tool to use, its functions are quite adequate for the type of solution it is, it works with artificial intelligence but in an understandable and fast way. Review Source Mario S. Director of Data Science & Analytics Information Technology and Services Used the software for: 2+ years ### "Automation of processes and tasks." July 12, 2022 4.0 Automation Anywhere is a platform that I consider very necessary to improve the performance of some sectors of the company since it performs tasks that, although important, require human resources that we can allocate to other tasks. Pros I like it because it allows me to create bots in minutes without programming. It helps to speed up sorting processes and intelligent data storage. It has a very large and collaborative online community. Cons No complaints about this automation tool. Review Source Issac P. Officer Automotive Used the software for: 1-2 years ### "A cost effective buisness automation tool" June 24, 2021 5.0 A highly recommend low code automation platform support for developing extremely complex automation solutions. Pros Easy to use Drag and drop function for coding Low code platform Easy to develop workflows of high complexity External module s and package support. Cons Needs to improve ui with a modern outlook Magnification should be optimised as it becomes hard to evaluate complex workflows Alternatives considered [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source Anurag T. Service Delivery Consultant Computer Software Used the software for: 1-2 years ### "Robotic Process Automation - Real Life Review" October 22, 2019 4.0 Robotic Process Automation is maturing consistently. My work with it and adding features like Machine Learning/Artificial Intelligence etc doing wonders. In my current setup, we are able to run approximately 500 different robots in one Virtual Machine instance. Bad part is, only one robot can run at a time otherwise I would have scheduled all my team's robots in one instance. Pros It can capture the UI elements easily. Best part is, while creating a robot; developers can select back end coding language as C# or .NET. Robots are generally developed by drag/drop UI element selectors and programmatically arranging the flow of work. So if anyone would want to see code behind these, just debug the Robot's json file and can get the codes. Cons With Robots deployed in local machine, User's system would get busy and will not allow to work on different tasks. To avoid such disruption, developers rely on server level implementation. There are certain complexity involved in doing so as Infrastructure Team's involve more in Active Directory, Access & Identity Management etc. Review Source Dennis M. Head of Software Engineering Food Production Used the software for: 1-2 years ### "It automates tasks easily." July 7, 2022 4.0 AA is a platform that eases the burden of day-to-day, repetitive work by allowing our employees who are not software developers to automate tasks without prior coding knowledge. Pros I like it because it is easy to create bots that take care of administrative issues, fill out forms and manage spreadsheets. It helps free up time for our employees, thus increasing their productivity. Cons There is nothing wrong with this platform, it works efficiently and permanently. Review Source VR Verified Reviewer Automation Engineer Information Technology and Services Used the software for: 2+ years ### "Futuristic, user friendly product " March 6, 2019 4.0 RPA is set to make lives easier and Automation Anywhere truly solves this purpose. It integrates most of the desired features needed to automate mundane activities while keeping the complexity of development low. The wide range of in-built options and solutions make it more adaptable, thus spreading the automation gene to maximum number of users. Though the tool needs to be robust in some of the features, its easy-to-use nature breaks the barriers of programming phobia among non-programmers. Overall, the tool is an excellent, most recommended product which is a first choice for any organization adapting automation. Pros I love the way the drag and drop features are incorporated so the developer can focus more on semantics rather than the syntax. The ease of variable declaration, default variables and clipboard functionality does make it easier to develop as well as manage various elements of the program. Not to mention the various interfaces it can interact with that widens your automation scope beating off the limitations set by competitors. Cons You can launch the in-built Mainframe Emulator only when an automation is running. You need to run the automation and use pause after the desired steps if you want to capture or analyse the next steps. this some times make the development hectic. Review Source YM Yogesh M. Tech Specialist Information Technology and Services Used the software for: 2+ years ### "Automation with ease" March 6, 2019 5.0 Its great experience to work on AA RPA tool. From last 2 years I am working on AA and found it very flexible, userfriendly, easy and equipped with strong commands to automate any type of business process. IQ-Bot store is another advantage where we can find lot of reusable codes for free and can share same with others. Pros AA internally handles all complex operations and provide user a interactive, user friendly GUI, easily debuggable platform to ease automation process. biggest example of easiness is the way it handles citrix automation. AA Cognitive tool IQBot process unstructured/semi-structured documents very efficiently, its like a milestone in the cutting edge of AI/ML based tools available in market. IQBot completes most of the process automatically using unsupervised learning and user has just need to validate it and make modifications if required. Day by day AA is making remarkable updates in its RPA tool. The customer service is really very quick and responsive, we need to just log a ticket on their portal and executive is assigned to get it solve on priority. Cons I think licensing cost is the only thing that AA has to look on as it is the reason customer move on to other RPA tools for cost effectiveness. Review Source Similar Products Featured