# Page 6 | Cezanne HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Cezanne HR the right Human Resources solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/12452/Cezanne-HR/reviews

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Cezanne HR

4.4 (248)

[View alternatives](https://www.capterra.com/p/12452/Cezanne-HR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Cezanne HR

## Showing most helpful reviews

Showing 126-150 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Sergio M.  
Talent Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Software potente y con excelente servicio de soporte "

October 11, 2021

5.0

Compañía con mensaje y estrategia muy transparente, siempre dispuestos a ayudar. El sistema tiene continuas mejoras que incorporan sin coste.

Pros

Cezanne es una herramienta con la última tecnología pero cuenta con una funcionalidad súper completa, a diferencia de otras herramientas nuevas que carecen de muchas funciones. El equipo de soporte en España es una pasada, te ayudan con todo lo que necesitas, puedes si necesitas hablar por teléfono o incluso en videollamada, no sólo chat o mail.

Cons

No tienen gestión de nóminas para España

Switched from

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)

Factorial es tan sencillo que apenas puedes hacer nada. El acceso al servicio de soporte es malo, y no te soluciona nada, todo debes hacerlo tú con el consiguiente esfuerzo tuyo en tiempo.

Review Source

SB

Shannon B.  
People Coordinator  
Education Management  
Used the software for: 1-2 years

### "Cezanne"

February 28, 2023

5.0

Really good

Pros

I really like how easy and simple it is to use, as an HR Professional and self service user. There is everything you need all on one page. I also like you can personalise your home screen and add different widgets which i find really useful. The customer service team are brilliant too, nothing is too much to ask and if i raise a query, they always come back so quickly which is fab!!

Cons

Sometimes it can be slow. And some things are quite manual on there, for example, if you amend the reporting line, appraisals etc should automatically move over to the new LM but that needs to be done manually.

Review Source

Response from Cezanne HR

June 7, 2023

Thank you so much for your feedback Shannon, hugely appreciated and thanks also for your kind words for our services team too! We really like to hear how you've made the most in personalising your welcome screen and that you find the system straightforward to us. We are always looking at ways we can ensure our service is kept as speedy as possible, so please do let us know if you experience any issues with performance so our internal teams can look into it. Thanks also for your suggestions around reporting line amendments to make life more straightforward.

CM

Cryss M.  
Head of People  
Political Organization  
Used the software for: 2+ years

### "Moderately Priced solution for small organisations"

January 31, 2023

4.0

Pros

Once you know your way around it is easy to manage employee records and to be able to run reports.

Cons

Can be a bit clunky to do more unusual things. It would be even better if it interacted with other software.

Review Source

Response from Cezanne HR

June 3, 2023

Thanks for the feedback Cryss, we really appreciate you taking the time to do this. We have plans to add more features to help with automations later in 2023 and we also plan to start working on more integrations, so hopefully these enhancements will help with using Cezanne in the future for you!

AS

Anna S.  
HR Operations Manager  
Human Resources  
Used the software for: 1-2 years

### "Cezanne review"

July 31, 2023

5.0

Great

Pros

As someone who helps implement, train employee to use and who is an admin user, I find Cezanne to be very intuitive and user friendly. I enjoy sharing Cezanne with new clients as I know that it will help to make everyone's lives easier!

Cons

Reporting - sometimes it is difficult to get all of the information you need on one report as the data sits in different tables within the system

Review Source

VR

Verified Reviewer  
Communications Director  
Construction  
Used the software for: 2+ years

### "Good out the box option with flexibility for SME "

July 31, 2023

4.0

All customer service is very swift. Good product and service for the cost.

Pros

Everything is online and there are areas that can be customised such as work flows and processes for absence or performance management.

Cons

Some aspects of setting up flows can be time consuming. Some times reorganising a unit or company structure can be difficult with reporting lines.

Review Source

RH

Ruth H.  
People Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best HR product out there! "

July 18, 2023

5.0

Pros

This system is so easy to use and intuitive. We went live about 2 weeks ago and our people love the system.

Cons

It would be good if the mobile app could be the same branding/colours as our dashboard, mobile version looks pretty bland.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reason for choosing Cezanne HR

Did everything we needed it to, whereas the others didn't.

Switched from

[Croner Simply Personnel](https://www.capterra.com/p/72254/Training-Manager/)

Existing system was quite outdated and no longer served our requirements.

Review Source

CR

Chris R.  
Marketing Director  
Financial Services  
Used the software for: 2+ years

### "Flexible Functions"

July 31, 2023

4.0

Cezanne have been a dream to work with. Support is great and we've had a great level of up time. We have no complaints.

Pros

We outgrew our old HR platform and we realised that most (even some of the industry leaders) only work to one very fixed hours patten. Cezanne HR has helped us to accommodate many working pattens. Their API has allowed us to easily pull this data into our BI platforms. Staff can use the app to book absence at home. We have even deployed custom absence plans which allows for gift holiday etc.

Cons

The UX is not the most intuative out there and the design could do with a little refresh. However, neither are show stoppers. The functionality gains and value for money are far more important.

Review Source

JF

Joanna F.  
Director  
Human Resources  
Used the software for: 6-12 months

### "Good Tool"

July 31, 2023

4.0

Overall good and far better than People HR

Pros

Can bespoke the system to our needs. Good help from the team when deploying the product.

Cons

Forms don't always link to the new starter system meaning manual interventions are required.

Review Source

SS

Sarah S.  
HR Business Partner  
Medical Devices  
Used the software for: 2+ years

### "Would Recommend!"

July 31, 2023

4.0

The customer service is brilliant, very helpful with queries and the platform overall is good and easy to use.

Pros

Easy use of absence management tracking, employee records and talent related processes (mid-year, annual reviews, IDP's etc.)

Cons

Reporting can feel clunky at times and doesn't give the information in the easiest ways.

Review Source

RR

Rachel R.  
HR Advisor  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Ease of use"

July 31, 2023

5.0

Pros

Cezanne is so easy to use, I have used several other HR & Time and attendance platforms and I have to say this is the easiest one I have used.

Cons

Sometimes the support can be a bit slow in getting back to you. It would be beneficial to have a number to call.

Review Source

JC

Jon C.  
HR, Training and Sustainability Manager  
Events Services  
Used the software for: 2+ years

### "Cezanne HR review"

April 9, 2021

5.0

We have worked with Cezanne for a number of years and are impressed with their customer service and dedication to improve and constantly evolve their product.

Pros

The product is easy to use and customise according to the organisation's requirements. Processes are effective and efficient. Submitting support tickets is straight forward and the customer support team are a dedicated group of staff intent on providing excellent response times, advice and solutions to our needs. The development team are constantly striving to make useful improvements to the software

Cons

So many functions available that we haven't fully tapped into the resources that are at one's fingertips!

Reason for choosing Cezanne HR

Price, options available, support available through Cezanne Help Centre

Review Source

Pedro L.  
consultor  
Computer Software  
Used the software for: 1-2 years

### "Gestión de resursos humanos"

January 26, 2023

5.0

Es una herramienta de gran ayuda tanto para empleados como para el personal de recursos humanos.

Pros

Es una herramienta muy completa para la gestión de recursos humanos, vacaciones y datos de la compañía. Se puede configurar para ver de forma rápida la estructura organizativa de la compañía y poder ver quien es tu responsable y en qué área te encuentras.

Cons

El precio es elevado, si es una compañía grande puede asumirlo sin problemas, pero para empresas más pequeñas puede resultar un handicap.

Review Source

Response from Cezanne HR

June 2, 2023

Thanks very much for your positive feedback Pedro. We are glad to hear you have been able to make the most structuring your organisation and adding other data such as for holiday. Please keep in touch and let the team know if there's any further feedback we can take on board to improve what we do moving forward.

AN

Anne N.  
HR System & Integrations Specialist  
Human Resources  
Used the software for: 1-2 years

### "Pleased to be using Cezanne HR"

July 31, 2023

5.0

Pros

Great piece of software that is user friendly and has lots of functionality

Cons

As an administrator of the system, and 3rd party provider, I am keen to be able to own the majority of the new client implementation process so that I have greater control of managing timescales. I understand that this is something that will be an option in the near future.

Review Source

gO

georgia O.  
HR Director  
Human Resources  
Used the software for: 1-2 years

### "Great system, everything you need in one place!"

July 31, 2023

5.0

Excellent - support staff are amazing!

Pros

Having the document creation and tracking saves so much time!

Cons

With onboarding it would be good if you didnt have to manually tick off tasks

Reason for choosing Cezanne HR

Functionality, price and support staff

Switched from

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Functionality

Review Source

JB

Janna B.  
Head of HR  
Fund-Raising  
Used the software for: 2+ years

### "Value for money"

February 28, 2023

5.0

The development team and helpdesk are really reactive. The products work really well together and it is easy to purchase add-ons and set them live.

Pros

This software is excellent value for money with lots of features forming part of the core package

Cons

Writing letters can be hard to create templates, and setting up appraisals is a bit tricky.

Review Source

Response from Cezanne HR

June 14, 2023

Thanks very much for your review Janna, we are happy to hear you have found Cezanne a useful and cost effective tool to implement for your business. We have made some enhancements to our document creation functionality and look to build on these later this year, so hopefully this can improve your experience creating templates. Added to this, our Support team would be more than happy to help you with setting up appraisals if helpful, please feel free to reach out and get in touch.

JW

Julie W.  
Director  
Financial Services  
Used the software for: 2+ years

### "Use of system "

July 31, 2023

4.0

I have used the system extensively and it helped us to achieve what we needed when we purchased it. However it would be good to see this system develop further

Pros

Ease of use by the user. It helped us to manage PDR’s and absences.

Cons

Difficult to use as an administrator and not as flexible as perhaps we need it to be.

Review Source

RW

Rachel W.  
HR & Training Manager  
Retail  
Used the software for: 2+ years

### "Great system, easy to use and great support"

August 11, 2023

5.0

Pros

Generally it is easy to use, quick and there is a great system ticketing support system in place, that always provides quick responses

Cons

Organisation moves within the business can be a bit tricky

Review Source

EA

Emily A.  
HR Recruitment Administrator  
Computer Software  
Used the software for: 2+ years

### "Easy to use"

February 28, 2023

5.0

Pros

Cezanne is easy to use. It is easy to navigate and is very reliable. It have limited the amount of manual data work. Cezanne helpdesk is efficient and friendly too.

Cons

There is nothing I dislike about Cezanne

Review Source

Response from Cezanne HR

June 14, 2023

Thanks so much Emily, your review and kind words are very much appreciated. We are glad Cezanne has been helpful to you and you are enjoying the features we offer.

GC

Grace C.  
HR Admin & Recruitment  
Pharmaceuticals  
Used the software for: 2+ years

### "My experience using Cezanne"

August 10, 2023

4.0

Cezanne allows a variety of report running/data inputting. It provides us with what we require.

Pros

Once you understand how to use Cezanne it is easy and very useful to input and export data.

Cons

I feel would be better if there was a phone line we could call rather than all email tickets - as sometimes we need things resolving asap and can take 24 hours for ticket to be raised/resolved. Email ticket responses are helpful but would be quicker and easier to have a phone call.

Reason for choosing Cezanne HR

It was already in place when I joined the business.

Review Source

DA

Daniel A.  
HR Coordinator  
Legal Services  
Used the software for: 1-2 years

### "Overall great system with lots of functionality"

March 2, 2023

4.0

Pros

Extensive range of functions to be used and customised, effective when the system is mastered to a certain level.

Cons

Cezanne is looking very dated, and some screens are more cumbersome that they should be. It needs a full UI refresh.

Review Source

Response from Cezanne HR

June 16, 2023

Thanks for your review Daniel and the feedback you've provided us. It's good to hear that you've been able to make the most of our varied product functionality and the depth we offer to help HR administrators reach their goals. Thanks also for your feedback regarding the UI. It would be great to sit down with you and review some of the functionality we've added for bespoking dashboards and adding custom widgets into displays, to see if this would help make some difference for you. Equally, any areas where we can improve our offering moving forward would be great to understand.

JM

Jamie M.  
HR Manager  
Management Consulting  
Used the software for: 1-2 years

### "Cezanne"

February 28, 2023

4.0

Great

Pros

Ease of use / fully configurable. Different modules that you can switch on and off

Cons

Nothing yet, its all very easy to use and more importantly, our workforce don't have any issues with it

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Cezanne HR

Better overall product / value for money / UK based

Review Source

Response from Cezanne HR

June 15, 2023

Thank you so much for such a nice review Jamie, this is really appreciated. I am glad that Cezanne has proven a helpful tool not only for you but also your staff as well, that's fantastic to hear. If you do encounter anything we can help with then please don't hesitate in contacting our Support team!

fM

fiona M.  
EA to founders/HR/Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Customer Service is OUTSTANDING"

January 13, 2020

4.0

the experience I have had from your support team has truly amazing and something I have not experienced anywhere else - they are to be commended. Nothing is too much trouble & they always check that they issue is resolved before closing off a ticket. They really do care about their customers, rare & delight to find. Customer Service gets 20 out of 10!

Pros

I am not writing about the software I am writing about the customer service, I have used Cezanne for years to authorise holiday & look people up but recently been tasked with having to be the MAIN contact for everything & I am struggling. But your support team go above & beyond and never leave my side until I have fully resolved my issue (\[SENSITIVE CONTENT HIDDEN\] is outstanding, patient, friendly and goes above & beyond - as do they all, like \[SENSITIVE CONTENT HIDDEN\] etc)

Cons

not intuitive -hence I need the support of your amazing team

Review Source

Response from Cezanne HR

January 24, 2020

Thank you so much Fiona. Great to know our UK support team are doing a great job.

MF

Morola F.  
HR Administrator  
Financial Services  
Used the software for: 6-12 months

### "Cezanne HR "

April 26, 2023

4.0

Pros

Cezanne HR is very user friendly and the team are always happy to help when there are any issues.

Cons

There are some aspects of the system that can be quite hard to use . For example to change records of those who have direct reports can in some cases not so straight forward.

Review Source

Response from Cezanne HR

June 21, 2023

Thanks very much Morola for your review. It's great to hear that you have found the system straightforward to use and that our Success team have been there to help when any issues arise. We are currently reviewing ways to improve efficiency on making deployment changes, so hopefully moving forward this functionality will help make life easier when changing reporting lines. We'd love to hear further feedback from you on this, so please do reach out and get in touch with our Support team if there's anything further you'd like to share.

CJ

Caroline J.  
HR Director  
Construction  
Used the software for: 1-2 years

### "Cezanne"

January 31, 2023

4.0

Pros

My business has used Cezanne for a while but nowhere near its full potential.We are now using it as a full on HR Database.Having all our employee data in one place has been great for our business.The reports make decision making so much easier.

Cons

The leaver process is quite long - it could do with being simplified.

Reason for choosing Cezanne HR

It was used by our parent company

Review Source

Response from Cezanne HR

June 3, 2023

Thanks so much for taking the time to review us Caroline and for your kind words in feeding back on Cezanne. We are glad that you feel you are gaining more benefits from the system and that reporting has been helpful in decision making within the business. Thanks also for your feedback on the leaver process; if you'd be happy to reach out to our Support team so we can understand more on this and if there's anything we can do to help make life easier here that would be great.

YC

Yaz C.  
HR Assistant  
Insurance  
Used the software for: 2+ years

### "Cezanne Review "

April 10, 2018

4.0

I would recommend Cezanne to anyone who is looking for a robust system with great customer service and support throughout.

Pros

\- Customer service is excellent, very fast and detailed responses and there is always someone willing to have a call and talk you through the system. This is definitely the best thing about Cezanne. - Central system for all elements of HR and the reports are easy to run and very useful for reporting on processes, sickness and payroll purposes. - The system links with our payroll provider so they are able to upload all of our employee payslips, P60's etc which is very time effective for us. - Once the initial work is put in to get the system up and running the system is very user friendly and efficient. Information is easily accessible and reports can all be printed or downloaded to excel. - Great for keeping track of the employee life cycle - new starter info, appraisals, sickness and absence recording, remuneration etc - Easy to use for employees and this is available remotely - they can sign in from home and get the app etc - The company are always looking for ways to improve and regularly update the system with suggestions from its users which is brilliant

Cons

\- The initial work can be quite a big job and some time does need to be dedicated to getting to grips with the system but after this is done the system is very efficient and effective

Review Source

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