# Cezanne HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cezanne HR the right Human Resources solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/12452/Cezanne-HR/reviews --- Cezanne HR 4.4 (248) [View alternatives](https://www.capterra.com/p/12452/Cezanne-HR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cezanne HR Ease of use 4.1 Customer Service 4.6 ## Pros and Cons in Reviews CS Carles Nabil S Head of Legal, DPOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “The platform is reliable and provides the key functionalities needed to manage human resources tasks efficiently, with strong support from the team whenever required. Although the interface could feel more modern, the system delivers solid performance and value.“ September 8, 2025 PC Paula C HR ManagerEntertainment, 51 - 200 employeesUsed the software for: 6-12 months. “A potential drawback of CezanneHR is that working with document templates can be slightly cumbersome, as the editing process can make customising documents slightly more time-consuming than expected.“ September 2, 2024 HA Helen A Senior Business Support ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months. “Cezanne gives us all the features we need to support HR functions - from onboarding through to performance reviews, finance and amazing learning tools.“ April 11, 2025 EC Ellie C HR and Recruitment OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “There are a few issues, but these are mostly small issues like not being able to add signatures to forms such as the probation reviews.“ September 11, 2024 CC Catherine C HR ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “How bespoke the system is especially in tailoring security roles and profiles in addition to exceptional functionality across the board and the excellent customer service.“ April 14, 2025 YM YVONNE M people AdvisorFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “some of the wording when looking for infomation is hard to follow, the error messages can take longer to work out what its tellingyou then it takes to fix the problem“ April 11, 2025 AB Adam B HoFEducation Management, 201 - 500 employeesUsed the software for: 6-12 months. “Like the fact the payroll module bolts on and is seamless, meaning we can successfully submit payroll on time and correctly each month.“ August 30, 2024 LH Leanne H Head of HREvents Services, 51 - 200 employeesUsed the software for: 6-12 months. “The app needs a serious overhall, and the amount of manual transfer of documents from the old HRIS to Cezanne was way more than we imagined it would be.“ April 12, 2025 ## Showing most helpful reviews Showing 1-25 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michelle M. Human Resources Officer Staffing and Recruiting Used the software for: 2+ years ### "An All Round Helping Hand - Excellent HR Software Solution" September 27, 2016 5.0 Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend. Pros Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution Cons Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits. Review Source KE Karen E. HR Advisor Education Management Used the software for: 1-2 years ### "Cezanne has great potential to allow businesses to assist their HR management processes. " April 11, 2025 4.0 Slow to pick up and understand more than the basic actions. With time (and time available) to learn more about the system, it will provide great insight into our people. Pros Cezanne has great potential to allow businesses to assist their HR management processes. Cons The training on implementation is limited to a few rushed sessions which do not allow time for users to follow on screen with their own system. It shows people what the systems is capable of but does not teach them how to use it. You are then left with a great system which you have to learn to navigate. The Help pages are not always helpful and a search can sometimes come up with either no options, or too many options to review. (Where the help team have been contacted for support, their responses have always been informative and resolved the queries.) Alternatives considered [Ciphr](https://www.capterra.com/p/147124/CIPHR/)[People First](https://www.capterra.com/p/196140/People-First/) Reason for choosing Cezanne HR Features and cost represented best value Switched from [IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/) Not known as higher level management decision Review Source GT Gracie T. EA Health, Wellness and Fitness Used the software for: 6-12 months ### "Good customer service" April 11, 2025 3.0 Good customer service but platform could do with updating Pros Good customer service over emails / phone calls if we ever need to get through to someone Cons Experience a lot of system errors - the platform sometimes seems overwhelming and quite outdated/clunky Review Source Response from Cezanne HR April 15, 2025 Hey Gracie, Thank you for taking the time to share your feedback with us. We're really glad to hear that you've had a positive experience with out customer service team! I'm sorry to hear that the platform hasn't lived up to expectations in other areas. Reducing errors and improving the overall interface of Cezanne are both high on our priority list, lots of work is going into this already and we're excited to share updates soon. We really do appreciate your feedback, it helps us shape a better experience for all our customers. If you need any further help with the system, please don't hesitate to get in touch with either support or your Customer Success Manager! All the best, Team Cezanne EH Evie H. HR Assistant Civil Engineering Used the software for: 1-2 years ### "Cezanne HR review" April 11, 2025 4.0 I use Cezanne every day and it is usually a positive experience. I wouldn't say it's the easiest platform to use however you do get the hang of it. It makes things a lot easier and quicker such as running reports or quickly needing a certain piece of personal info. Pros I like how all information can be saved in one place and I like the report functions as it saves a lot of time. Cons I think some things can be difficult to find at times. Review Source Response from Cezanne HR April 15, 2025 Hey Evie, thank you so much for your review! It's great to hear how Cezanne is saving you time, and making those everyday tasks a little easier. That's exactly what we aim to do! We really appreciate your comments on navigation. We know some areas could be more intuitive, and we're actively working to improve the user experience across the entire platform - some big updates coming soon! Thanks for being part of the Cezanne community. Don't forget your Customer Success Manager is available to help you with any further training needed. Best, The Cezanne Team CR Chris R. People and Systems Manager Defense & Space Used the software for: 2+ years ### "Thank you, Cezanne is wonderful" April 11, 2025 5.0 fantastic, Cezanne has been a wonderful system to roll out and use for our business. It has enhanced the credibility of the HR team by having such a great system. Pros The ability to customise the system to make it fit our business. The constant upgrades and enhancements that are made. Cons Not all fields are available within the documents area to merge into a doc. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Ciphr](https://www.capterra.com/p/147124/CIPHR/) Reason for choosing Cezanne HR onboarding features of Cezanne, price point and overall functionality Review Source AM Andrew M. Head of HR and OD Financial Services Used the software for: 2+ years ### "Solid and transparent HRIS." April 14, 2025 4.0 It's a relatively straight forward system to implement and use. Pros It's quite straight forward to use, and the modular nature of the system means that you only need to purchase the elements that you want to use. You can purchase extra modules as when when the business need arises. Cons The interface is quite dated compared to some of the more modern rivals. Switched from [Sage HR](https://www.capterra.com/p/128705/SageHR/) Sage were not supporting Snowdrop in the future. Review Source AC Andrew C. Director of Process and Systems Law Practice Used the software for: Less than 6 months ### "Cezanne - well worth a look" April 11, 2025 5.0 Excellent - we at the early stages but Sales and Set Up Project teams have been easy to deal with and shown patience with us Pros Simplicity of use for employees and managers alike Cons No real concerns. Navigation could be a bit slicker Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Cezanne HR Provides the functionality we require with competitive price point Able to scale upwards without moving products Review Source Response from Cezanne HR April 17, 2025 Thanks for sharing your experience, Andrew! We're really pleased to hear that Cezanne is proving simple to use for both Employees and managers. This is such an important part of what we try to do. It's great to hear you're having a good experience with our implementation and sales teams. We know how important early stage support is. Navigation could be slicker? Yes, we agree! We're actively working on new and improved navigation and interfaces to streamline that experience. We're excited to continue to support you and your organisations needs. LH Leanne H. Head of HR Events Services Used the software for: 6-12 months ### "Great Overall " April 12, 2025 4.0 Overall the system and the support is far superior to what we've had in the past - woukld definitely recommend. Pros The system itself is easy to navigate, simple to use from an end user perspective and relatively simple (if not longwinded to implement). Cons The app needs a serious overhall, and the amount of manual transfer of documents from the old HRIS to Cezanne was way more than we imagined it would be. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing Cezanne HR Service, cost and ease of use. people HR was awful. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) poor service, and cost was the main factors - Acess had a habit of not updtating customers on changes Review Source AB Ali B. HR Advisor Financial Services Used the software for: 2+ years ### "Great HR System - would recommend :)" April 11, 2025 4.0 Its great! I can maintain records, send documents, obtain signatures, create forms, customise etc. Pros Its easy to use, excellent customer service, continuously improving. Cons There are areas that don't work for the business I work for but that won't mean that they can't work for someone else! Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) it didnt do very much from a HR perspective and what it did do was clunky Review Source LH Lauren H. Senior HR BP Construction Used the software for: 6-12 months ### "Very customisable system" April 14, 2025 5.0 Very positive so far, our account manager is very reactive and the whole process has been very smooth Pros Very customisable and easy to use, able to tailor to the needs of our business. Intuitive system that makes very logical sense. Cons The how to guides could be better and need to be updated, some of the screens need to be split out more so that access can be better controlled (e.g. allow view of contact details without allowing view of emergency contact details). It needs to link better with outlook for manager. Switched from [IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/) Because iris was very poor, not user friendly and slow. Very bad customer service Review Source HM Hayley M. HR Business Partner Information Technology and Services Used the software for: 1-2 years ### "Exceptional Experience with Cezanne HR: User-Friendly, Customisable, and Outstanding Support" August 30, 2024 5.0 My overall experience with Cezanne HR has been fantastic. The platform itself is incredibly user-friendly, reliable, and customisable to our needs, which has made it a great fit for our company. What really stood out to me was the implementation process—our implementation manager made it not just smooth, but genuinely fun and enjoyable. Everyone I've interacted with at Cezanne has been amazing, from the support team to the product specialists and sales team. Their commitment to customer satisfaction shines through in every interaction, to even the events they put on. Pros How customisable it is, which suits our needs as a small company perfectly. The system is highly reliable with no downtime, and the support team are quick, efficient, and friendly. It’s also very user-friendly and easy to navigate for our employees and managers. They consistently release updates and are responsive to customer feedback. And it is affordable in cost for us. Cons Shift worker patterns are hard to implement and can take a lot of admin time to ensure they are correct. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Cezanne HR Security and the site was suited to our company needs. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) The site went down a lot, and lacked flexibility and automation. Review Source ST Sharon T. Learning and Development Manager Construction Used the software for: 6-12 months ### "Great easy to use system with lots of functionality! " August 2, 2024 5.0 A great HR system and really good support provided in terms of set up and help when you need it. Pros Easy user friendly system from an administrator and employee perspective, lots of customisation options so that you can make it the right fit for the company. Cons The mobile app is currently quite limited, it covers the basics though and I am sure will be built on. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Cezanne HR It was more easy friendly and had much more customisable options available Switched from [Croner Simply Personnel](https://www.capterra.com/p/72254/Training-Manager/) The system was very basic and was being discontinued Review Source JF Jack F. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Cezanne at Barca" April 11, 2025 4.0 For our team in our organisation, we use Cezanne most of the day, every day. So having a platform that is user friendly and sleek makes our job easier. The recent annual leave implementation went very smoothly which makes a stressful time for HR a little less stressful, although explaining what Minimum Entitlement Adjustments are to employees and how they are calculated is just something we get every year. Pros Accessible and easy to navigate. Clear and straightforward absence recording for the less tech savvy. The reporting function is hugely beneficial to how we collect data and helps us spot gaps in our employee information. Cons Not a huge amount we dislike, although it would be a great addition if we could add multiple checklists at once, for if we have multiple new starters on the same day, instead of having to add them individually. We have the loading circle appear a lot so it could be slightly quicker, but it is manageable and not much of an issue at the moment. When using imports and batch spreadsheets, especially for large amounts of employee records, the log for unsuccessful entries is sometimes confusing and not entirely obvious what the error code means. Review Source KH Katie H. HR Coordinator Medical Devices Used the software for: 2+ years ### "HR Coordinator" April 11, 2025 4.0 A good system to support mid-size businesses HR needs. Pros Easy to use, report and access support. The system suits the needs of a mid-size business. Cons Limitations e.g. it would be good to be able to input different deletion dates for different types of data, it would also be good to have a better filing function e.g. upload multiple documents and then select employee/doc type Review Source RL Rhi L. Applications Manager Professional Training & Coaching Used the software for: 2+ years ### "5\* Product and Support Teams" April 15, 2025 5.0 Over the past 12 months, our relationship with Cezanne HR has improved massively, and now I feel that our experience is great because of this. the support available day-to-day, and for more project-oriented work, is tremendous. \[sensitive content hidden\] is the Dev team is an absolute asset to the business, and on many of occasions has made what could have been challenging implementations feel seamless and smooth with minimal concern and stress/ Pros The ease of use for end users, whether you're an administrator or an everyday colleague/user, the teams seem to get on very well. The various modules that are available and can be added in; these varying modules support all business functions, Cons The lack of workflows and management of Starter / Leaver process, however, this might well be how we are using the platform, and as a business will be looking at our workflow processes, and redesigning this from scratch, and utilizing both Cezanne and other internal tools to improve this process. Review Source LH Lucy H. HR coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "4/5 review " April 11, 2025 4.0 My overall experience with Cezanne has been great. I've been able to learn how to use the system quickly Pros I like how all features are on one system, our LMS, Payroll and HRIS. Makes it better for data collaboration Cons It is sometimes slow, or needs to be refreshed half way through tasks Review Source Response from Cezanne HR April 15, 2025 Hey Lucy, It's great to hear you're having a great experience, and able to pick things up quickly. We're glad that having everything under one system is working well for you. Better data collaboration is a real game-changer! We appreciate your comments around performance. We're always working behind the scenes to ensure speed and stability. I'll ensure this feedback reaches the right teams. Thanks for taking the time to review us! Best, The Cezanne Team SF Samantha F. People Luxury Goods & Jewelry Used the software for: 1-2 years ### "Cezanne Review" April 11, 2025 4.0 Overall experience with the way Cezanne works is good. Tickets raised are also responded to quickly and advisors on hand are very knowledgeable Pros The ability to pull reports on so many different aspects of the business, with the facility to schedule these reports to be sent automatically Cons The integration with our payroll system is not the smoothest. Review Source DH Daniel H. Group FPA Manager Financial Services Used the software for: 2+ years ### "Great basic HR function, not a reporting tool" April 28, 2025 4.0 I would recommend it to anyone that needs a basic HR function. Really good at what it does. Pros Cezanne is clear where everything needs to be. It accurately stores all of my documents since I have first been at the business and I am able to easily track my days off and holiday which enables me to plan effectively Cons Some of the documents are not quite categorised correctly, I am aware this may be how the system was set up. However some of the reporting that comes out of it is clunky and doesn't enable me to merge two reports into one etc. Review Source AT Avril T. HR Recruitment, Performance and Training Co-ordinator Architecture & Planning Used the software for: 6-12 months ### "Cezanne Review" April 11, 2025 5.0 Very good. The system is set up well and help is always at hand. Pros It is a very intuitive system and makes life a lot easier for setting up employees and producing documents. Cons It sometimes can be quire complex to do a simple task if you don't know how the system works. Review Source TT Tomi T. HR and Payroll Administrator Media Production Used the software for: Less than 6 months ### "HR & Payroll Administrator" April 11, 2025 4.0 I only started using Cezanne properly recently and I feel like the software is simple enough for new users to get used to Pros Cezanne makes it easy to manage and change employee records. Cons It can sometimes be difficult when generating specific reports. Review Source JR Jodi R. HR Advisor Logistics and Supply Chain Used the software for: 6-12 months ### "Would recommend for HR use!" December 20, 2024 5.0 Easy to get used to and maneuver around. Pros Cezzane does everything we need for a medium sized company its great! Cons Sometimes it buffers and a bit slow on occasion Review Source CH Charlotte H. People and Talent Coordinator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Overall a great system with excellent support team." August 30, 2024 4.0 Overall it is a good system and the support team are great at helping quickly and effectively. The check in Teams calls with a member of staff at Cezanne are also great to discuss any concerns. Pros Visually the platform is very user friendly and makes it very easy to navigate to whatever you need to access. Cons Recently, we have seen a lot of issues that have occurred following updates to the system. The support team were able to help rectify these quickly, but there was no communication at the time that the issue had occurred (despite Cezanne being aware of it) so we had to wait until an employee stumbled across it to then have it resolved, rather than fixing it straight away and avoiding the inconvenience to others. Review Source FP Federica P. HR Assistant Financial Services Used the software for: 1-2 years ### "My Cezanne review" August 30, 2024 4.0 i use Cezanne on a daily basis, i think it is very easy to use and offers a lot of useful features. i am, overall satisfied, apart from the items listed above. Pros onboarding process very smooth for candidates and HR can pull all kinds of reports very user friendly Cons recruitment module could be improved when making someone a leaver the process is not fully automatised (we need to physically add end date to all absences etc) when a new joiner's start date change you physically need to change all dates - there should be an easier way to update dates Review Source AB Amanda B. Office and Payroll Manager Financial Services Used the software for: 2+ years ### "User friendly " September 2, 2024 5.0 A very positive experience, user friendly. Pros The reports and how clearly the information is in the form hub Cons I cannot find a How To guide so always have to ask a colleague Review Source AB Adam B. HoF Education Management Used the software for: 6-12 months ### "Great experience" August 30, 2024 5.0 Very happy experience, Cezanne go above and beyond for any requests or projects we have raised with them. Pros The user interface is easy to use and clear, with sensible headings making navigation simple. Like the fact the payroll module bolts on and is seamless, meaning we can successfully submit payroll on time and correctly each month. Cons Initial training was quite short meaning there was a level of self training to be undertaken, but the Cezanne team have always been supportive and responsive if we have had any queries. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.