# ContinuLink Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ContinuLink Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/124471/ContinuLink --- # ContinuLink Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContinuLink ## What is ContinuLink? ContinuLink provides home care and home health EMR solutions for the pre and post-acute care market. Offering powerful, scalable, enterprise solutions, ContinuLink simplifies processes and creates efficiencies across clinical, financial and back office operations, earning the trust of many of the largest and most reputable agencies across the nation. ## What is ContinuLink used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) Overall rating Based on 58 user reviews Reviews sentiment Positive 81% Neutral 9% Negative 10% Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContinuLink?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.continulink.com&name=ContinuLink) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContinuLink 4.2 (58) VS. [4.8 (43)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting Price $1 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (58) Ease Of Use 4.7 (43) Value For Money 3.7 (32) Value For Money 4.6 (39) Customer Service 4.2 (56) Customer Service 4.8 (42) ## ContinuLink alternatives [4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/) Starting price $500.00 Per User, Per Month [4.2 (258)](https://www.capterra.com/p/81083/Brightree/reviews/) Starting price $2000.00 Per User, Per Month [4.3 (118)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Starting price Contact vendor for pricing [4.3 (3)](https://www.capterra.com/p/174969/Adult-Day-Care-Software/#reviews) Starting price $99.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Compliance Management 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier HIPAA Compliant 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Home Health Care Management 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Manage the care, assistance, or services that take place in patient's home Scheduling 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources ContinuLink 86 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications The allocation and provision of beds Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Manage the treatment plan and coordination between care providers and patients with special health care needs Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tools to aid in the collection of information to determine a person's problems and symptoms. Any form of examination or diagnosis performed for the purpose of medical treatment. Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Digitally sign online documents Identifying if all conditions that entitle a client to certain benefits are met Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Specifically for in-home care services Specifically for long term care providers Store, manage and track all forms in a centralized location Providing medical care for elderly patients Establish measurable goals and objectives and track their progress over a specific period of time System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently System of devices or tools that help perform, test and capture patients' diagnostics in real-time Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the amount of money spent on a certain product or with a certain supplier Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Set up connections to third-party platforms to improve business processes Track time worked per client Manage, record and track all business exchanges in form of money and its related interactions in the system Create treatment plans that document interventions and outcomes to track patient progress Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Process that confirms a caregiver's visit and services provided Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (52) 4.0 Based on 52 reviews ## Pricing Value for money 3.7 (32) Basic $1.00 Value for money 3.7 (32) 3.7 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (56) 4.2 Based on 56 reviews ## User reviews Overall rating 4.2 Based on 58 reviews Filter by rating 5(32) 4(14) 3(5) 2(2) 1(5) Mentioned topic Sorted by most recent CS Coco S. Co-Owner Hospital & Health Care ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 19, 2023 \[sensitive content hidden\] do their best to support us. I appreciate their professionalism and willingness to help. Pros As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it. Cons The initial implementation of Continulink was not good, which has made it difficult ongoing. Switched from [KanTime](https://www.capterra.com/p/129466/KanTime-Home-Health/) My company merged with All Pointe. We decided to go with Continulink. Alternatives considered [KanTime](https://www.capterra.com/p/129466/KanTime-Home-Health/) Reasons for choosing ContinuLink More people on the team were already using Continulink. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EN Erin N. GM Hospital & Health Care ### "Multi functional " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2023 We had some issues when we first started using ContinuLink, the support team has been amazing with helping us navigate the system Pros Everything is done within one system. Everything is generated with the schedule Cons From a clinical standpoint, documentation is a little difficult to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NA Nancy A. CEO Health, Wellness and Fitness ### "Continulink review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 21, 2023 I have been a consultant for over 20 years, a state and accreditation survey for 10 years and a monitor for the OIG for over 4 years and have used numerous EMRs. This was is one of the most difficult to navigate and does not promote compliance with the regulations. It is time consuming to use and causes much angst from scheduling, clinical to billing. This review is being written to help consumers that may be swayed by the positive reviews that are quite old. Pros Please note most of the positive reviews are old. Cons Continulink is not easy to use and does not promote compliance of an agency. Customer service is not helpful. Training which is often recommended when asking for help is an extra fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dexter T. President Hospital & Health Care ### "Vertical Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 3, 2020 Overall it has been positive, but there are restrictions running programs and setting things up to cross business units Pros Ease of use. however I don't like that I cannot submit my answer without typing more Cons That I cannot submit my survey without typing 40 or more characters so you won't get a full answer Reasons for choosing ContinuLink Mobile Edge and it integrated with a sister company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Marea E. HR Assistant Hospital & Health Care ### "Continulink review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 3, 2020 Pros I appreciate how there are so many different reports you can run to find the information you need. Cons I dislike the way the schedule calendar is set up. I wish it was more user friendly to navigate through client and caregiver shifts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christopher M. General Manager Hospital & Health Care ### "Compliance is in the DNA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 23, 2020 We have thoroughly enjoyed the compliance features that we can rely on. Pros If you use the system as designed, you will be kept in compliance for all orders and payer authorizations. Cons As with all systems , sometimes the options can be overwhelming. Switched from [HomeSolutions.NET](https://www.capterra.com/p/184920/HomeSolutions-net/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Candy S. Director of Nursing Health, Wellness and Fitness ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 15, 2020 Excellent Pros Easy to use. Multiple report that are beneficial. Cons Multiple steaps at times to complete a task Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB kyndal b. billing manager Hospital & Health Care ### "EVV tellus set up" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 14, 2020 \[SENSITIVE CONTENT HIDDEN\] was a pleasure to work with when setting up our EVV services with Tellus VA for Anthem for billing. Would recommend her to anyone! Pros continulink is easy to use from task to task Cons some things on the billing side aren't reversible on my side so i have to create a ticket to try to get help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tina H. Billing Manager Hospital & Health Care ### "Tellus Introgation with \[SENSITIVE CONTENT HIDDEN\] at Complia Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 \[SENSITIVE CONTENT HIDDEN\] was my contact at Complia Health and she was very informative and easy to deal with. She made the transition goes very well. Was always available when I needed her and answered all my questions. Training with her was very informative. Pros \[SENSITIVE CONTENT HIDDEN\] made this transition very smooth and easy. I would not hesitate to work with her in the future. Cons Nothing really, we had to introgate with Tellus Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kim P. RN supervisor Hospital & Health Care ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2020 Pros The functionality is easy for our aides to use. Cons It does not pull what you type in the special instructions to the printed visit note after visit completed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124471/ContinuLink/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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