# Page 5 | GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is GrowthZone the right Membership Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124449/GrowthZone/reviews --- GrowthZone 4.4 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 5 - Reviews of GrowthZone ## Showing most helpful reviews Showing 101-125 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jennifer M. consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Decent software, horrible onboarding" June 27, 2022 3.0 The software itself has a great concept, however you can't be a novis to these systems to realistically get it off the ground and working properly. Once you do, it works great. Pros It is easy to use ONCE you are thoroughly trained. If you don't have time for tons of training, this is not the right choice for you. The public facing features are great and finding members with all their information, including what events they are attending, and if they're paid up to date, is easily accessible and easy to find. Cons The onboarding process was a nightmare. It took a very long time to get answers and responses. There is training but be prepared with questions in advance, the only way to get answers during onboarding is to schedule meetings. Which is very time consuming. Reason for choosing GrowthZone Features were far better than Memberclicks and Quickbooks integration Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Memberclicks is far behind in flexibility and user experience Review Source Response from GrowthZone June 28, 2022 Jennifer, thank you for your feedback. It is true that our fast pace of growth over the last year or two did cause some delays in our ability to onboard our customers in our usual expeditious fashion. We have ramped up our staff in this area as well as refined processes to directly address these issues. We're confident that going forward this will not be a problem. Thank you for seeing it through and for holding us accountable to the high standards we built our company on. All the best! AB Arlene B. Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Small Non Profit still searching for the right software..." October 29, 2018 2.0 Every time I've called their customer service, I've been helped thru the problem that I'm trying to deal with, but sometimes I've been handed over thru several different people on just one phone call. It's very time consuming so mostly I don't bother calling with questions unless I'm desperate. The online video tutorials are not very helpful for specific questions or problems. It's buggy. I still don't totally understand why so many of our members have trouble accessing their member hub pages and aren't able to update outdated info on their own. Pros Helps us track our 3 levels of membership and collect dues. We've had some success enrolling members into workshops with the option to pay online. Cons Where to begin...Back end is not at all intuitive with lists and committees that need to be populated in a separate setup in order to be functional. We tried using their "event management" to sell and track ticket sales to a festival, which is our number one fundraiser for our non-profit of the year. It was near disastrous because GZ assumes your event is a business conference. We sold 2,000 tickets and had so many confused customers emailing us and calling asking whether or not they had actually purchased tickets. Many people said they never received any confirmation especially if they signed up on their phones. We will only use their event tool for in-house member workshops going forward and never again for a public event. We'll have to use Eventbrite or Brown Paper Tickets instead. The Member Hub is clunky and not one of our 70 + members actually uses it. There is no cloud storage included so the only items we can upload to the member hub to share with our members are text forms. It's OK for meeting minutes, but if we really want to share ideas and interactions between members, this is not the place to do it. The fees that GZ (or Stripe, which they partner with) takes out of online credit and debit payments are not clearly communicated. So for instance, the festival that we sold over 2,000 tickets for online...accounting for the money is a nightmare because there is no flat rate. The average rate was really high like over 5%! Review Source Response from GrowthZone November 1, 2018 We are sorry about your frustrations and challenges. We hope you will take us up on our previous requests to schedule a 1-to-1 database readiness and review session, as most of the issues you list here can be easily resolved. LH Lisa H. Administrative Director Non-Profit Organization Management Used the software for: 2+ years ### "Growthzone Management System Has It All!" March 19, 2021 5.0 GrowthZone has enabled our organization to effectively manage our database, reporting, event registration, accounting and website. The system is extremely user-friendly for both management and users. Pros Switching from one system to another is never easy, but GrowthZone made it a smooth transition, from decision to launch! The entire process took us about 9 months to design and implement both a management system as well as website. All tools are easy to use and reporting is effortless! I appreciate that GZ takes user recommendations into consideration (voting process) and offer ongoing development! GZ customer support is fantastic! Cons GZ has great report templates, but sometimes I need to report on something not available. I wish we could create our own queries/reports without needing GZ to do this for us. I wish GrowthZone would integrate directly with QuickBooks. To continue utilizing this accounting software, it requires manually updating QB with deposit summaries vs. automatic batches. Reason for choosing GrowthZone Overall, great business model and system design met our needs. Cost was in line with our budget as well. Review Source CK Carmen K. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Manistee Chamber Review " November 9, 2021 4.0 The overall experience has been great! I have not used any prior software so there is nothing to compare it to. Pros The product is relatively easy to use! Even if you do get stuck, they have a wonderful team that is available to assist you along the way. Cons There isn't much to not like about this software program. However, there are some glitches with the syncing where we have to manually sync things together with constant contact. When we have an event such as a golf outing, it's a bit clunky when we receive payment and it doesn't connect with the event as paid so we are having cross-reference both (member account and the event itself). Reason for choosing GrowthZone I did not choose. Manistee Chamber already had Growthzone when I came aboard in early 2021. Review Source SM Stephanie M. ED Non-Profit Organization Management Used the software for: 6-12 months ### "Poor functionality and customer service" February 29, 2024 1.0 Pros It sends out membership renewal notices and event reminders Cons Some of the main features just don't work, and after months of calling weekly to their customer service, they still don't seem to understand nor respond to the issue. I've asked to escalate the problem due to our members' complaints and time sensitive event deadlines, and they've been slow to respond and have repeatedly ignored my requests to talk to management. It's been 6 months now, and tech issues are still unresolved while they continue to charge us for services we aren't getting. If you have a choice, use a different software so you won't have to go through the headache of transitioning over your members. Review Source KP Kyle P. Chamber Director Non-Profit Organization Management Used the software for: 6-12 months ### "First Year with GZ" March 18, 2021 3.0 I have found a couple of support staff to be very helpful. Thought GZ would be more efficient for me. This is not the case. I have not started using the event management and reservation system yet. I just have not had the time to delve into it. Just not sure it will be efficient for me. When we do start have registrations online, I will be doing double entry for all income. this is not efficient. Pros \- Like the event and calendar feature - Business Directory looks nice, but adjustments need to be made so all of our members can be found Cons \- Invoices do not show the total of the invoice and then the payment plan amount (what is the total outstanding income?) - Have to do double entry of payments into QB so I can still have Balance Reports and Profit-Loss Reports for our Board and Tax Accountant - GZ is cumbersome and not user friendly - mistakes happen or changes need to be made, and it should be easy to fix them. This is not the case with GZ. - There is more than one way to do things. The GZ way may work for the majority of Chambers you work with, but not all of us. Flexibility would be nice. - Double entry of all contacts for our memberships. I use Outlook for all of my correspondence with members, vendors, partners and the community. To have two different places to keep track of changes is not efficient. Reason for choosing GrowthZone Other Chambers in the area recommended it. They have large staffs so it doesn't become a burden for one person. Review Source HS Heather S. Director of Member Experience Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend!" August 21, 2024 4.0 I love GrowthZone! It allows me to do my job much more efficiently! Pros I love that GrowthZone is user-friendly, and it easily allows me to pull reports and statistics. Cons The only complaint I have is the time it takes for the support staff to respond to an issue, or question. Review Source BF Brenda F. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Growing with GrowthZone" November 2, 2021 4.0 I like the fact I can accept payment, download the invoice, and forward to a Member with ease. I use the Events tab for registrations, Actual Attendance/No-Shows and printing name badges which is essential to my daily job function. Pros Up-to-date Contact information on a business/organization is very important in my daily job function, whether dealing with another member or the public. The ease of registering attendees for an event is great. Cons The Reports feature can be overwhelming with all the different options available and not sure if you are selecting the right Report that best suits your needs. Review Source AL Ashley L. Director of Memberships & Social Media Real Estate Used the software for: Less than 6 months ### "Loving Growth Zone" December 14, 2022 4.0 I don't have many issues with Growth Zone and when we have had problems in the past, a customer service representative was able to help us clear those problems up pretty easily. Pros The easily accessible member database makes my job easier and more efficient. The integration with Sentrilock has made our conversion as smooth as it could be. We have found the sync to Sentrilock very quick and seamless. Cons I find that the sync with NAR doesn't always work or needs to be done a second time. I'm not sure that is a Growth Zone issue or a NAR issue. Something to look into for sure. I don't like the new Growth Zone look, it's very enlarged and hard to see the member's entire profile. I prefer the current aesthetic. Review Source KT Karl T. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "ChamberMaster GrowthZone" August 6, 2019 5.0 It has allowed us to stay in contact with our members in a way that wasn't possible previously. The billing software is easy to use and learn. The other big benefit is in event tracking. The things that were once accomplished by spreadsheets are now integrated with calendars and social media and available through the Internet. Pros Ease of use and ease of training. Training is very simple and employees can continue to learn more through tutorials and webinars. Support has also been excellent with little down time despite the fact it is Internet based. It is flexible for me to be able to use my membership software and make updates from home or on the road. Having so much information about your members and multiple ways to contact and interact with them through the software has made a huge difference that has been noted by our members. Cons The website module saves time and allows us to keep our website content fresh. I wish it was a little more adaptable within the templates. Reason for choosing GrowthZone Pricing and ease of use along with flexibility of the software for future needs. Review Source RL Rob L. Executive Officer Construction Used the software for: 2+ years ### "BIAWC Growth Zone" November 2, 2021 4.0 Very good Pros Growthzone is much easier to use than our former product. Many local Associations in our area are using a version of Growthzone so there were a number of users who could give us good feed back in the purchasing process Cons importing our data from Wild Apricot was not as smooth as it could have been but I blame Wild Apricot. Reason for choosing GrowthZone Our staff looked at Growthzone and made the decision for me Review Source JD Judith D. Director of Education Insurance Used the software for: 1-2 years ### "Growth Zone review 11/8/21" November 8, 2021 4.0 I'm not that impressed. Pros Easy to get around. Doing reports is a little more difficult but it isn't too bad once you get used to it. Cons 1) Not easy to get forms completed such as an Education roster for a class that allows students to sign in 2) The history is very, very difficult to follow, especially when someone is transferring from one class to another. 3) Not being able to take the member information and develop a letter in WORD that includes the information from the member info such as name, agency name, address. 4) Not being able to take the member info and transfer it to our label maker for a mailing label. Review Source KL Kevan L. CEO Real Estate Used the software for: 6-12 months ### "Great Features and overall functionality" March 18, 2021 4.0 Mostly pretty good. The conversion has settled down, and we are working through cleanup. We wish we had a basic manual from GrowthZone, not just a video how-to. A manual, perhaps in Word, where we can add in the details that are specific to us is vital. Without it, we are having to complete each part of a manual a little at a time. Pros The fully functioning connectivity for our members, record keeping for all members in one place, and the website's integration. Every day we discover a new feature we didn't know about that makes us happy. The most recent is the integration with ZOOM and events/classes. Cons The things that don't work for no apparent reason. We have clearly tied members to a firm, yet they don't show up in that firm's list. Programmers have had to fix some, but we never hear why it happens. Some of the accounting takes quite a bit to track down. The conversion process left a lot for us to do without clear direction. GrowthZone should take the lead all the way through instead of us getting basic instruction and then asking questions as we go. Reason for choosing GrowthZone After the GrowthZone demonstrations at the National Association of REALTORS and knowing the other products in the market, it made sense for us. Review Source DA Debbie A. Director of Insurance Services Non-Profit Organization Management Used the software for: 2+ years ### "Great software!" December 14, 2022 5.0 Pros GrowthZone has everything we need compiled into one. I have been able to keep up with our members/non-members and enter policy information into the system and send invoices very easily. Cons Reports can be a little tricky to understand how to pull which report for what I need. Review Source HJ HEATHER J. DIRECTOR OF BUSINESS DEVELOPMENT Non-Profit Organization Management Used the software for: 2+ years ### "Overall a great product" August 13, 2019 5.0 GrowthZone has streamlined our membership software. It has also made invoicing, billing, and event set up much easier. We used to have to mail all of our invoices, whereas now we can email-big cost savings. We have looked into the website version, but right now that appears to be pretty costly considering how much we already pay for our current software. Pros I like the fact that it is web based. Meaning multiple users can log in and handle our membership accounts. Events are all housed within the product as well as a directory. Cons I wish the customer service understood the nuances of the National Home Builders Association. I was used to having someone that understood how reporting works. Also, while Chambers and HBAs can be similar, they are very different organizations. GrowthZone seems to have a lot of knowledge in how Chambers run, but not as much for HBAs. Reason for choosing GrowthZone GrowthZone appeared to be further advanced than Builder Fusion and more streamlined. Review Source EH Emily H. Project Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great Management Software for Member-based Organizations" August 13, 2019 4.0 Their online training sessions are very useful and the wiki has extensive, helpful information for when I want a quick answer without calling. Onboarding new employees has been super easy with the resources GrowthZone has provided. Pros Central location of data and links to financial transactions/recording. I like the interfacing with email like Constant Contact and Outlook, and I like user friendly platform elements for maintaining memberships and displaying them online. Cons The templates are very hard to use if you want to edit them, and there are a lot of features that are not customizable. I wish there were more integrations with Google and business websites not provided/hosted by GrowthZone. Review Source JP Jennifer P. Executive Director Civic & Social Organization Used the software for: 2+ years ### "ChamberMaster" November 8, 2021 4.0 Been using for 12+ years Pros Overall functionality works well. Gets what I need done Cons The renewals are harder than the older system Adding free registration is more difficult than the older CM Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) They could not do the db management i needed Review Source Kayla T. Administrative Assistant Construction Used the software for: 2+ years ### "Great organization for my membership. " May 14, 2018 5.0 Pros Very easy to pull up members accounts, billing information, general contact information, and the reps information. Making membership mailing labels and membership reports is very easy with this software. I use this software to easily find any membership representative information I need. This software has also made it easy to look up and find a member. Cons The only con I have for this software would be the new update, i'm so used to the old version it'll take time to learn the updated. Review Source RS Rachel S. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "The Software that Streamlined my Business" March 18, 2021 5.0 GrowthZone has drastically improved our productivity by streamlining our contact management, membership information and renewals, and events. Gone are our multiple spreadsheets of information and wasting time trying to hunt down information! Now it's all neatly in GrowthZone! Pros Before signing up with GrowthZone, we have several spreadsheets going for contact management, membership tracking, events and volunteers. Trying to coordinate and update each item took exorbitant amounts of time and allowed for far too many mistakes. Since we've been utilizing GrowthZone, productivity has been dramatically increased. We all have access to the same information whether we're in the office or remote. Team members are also able to see what communication has occurred among members and vendors so we are all on the same page. Events, membership and overall productivity have increased dramatically. Also, onboarding and support were great! The videos and live support helped clarify and reinforce what I was learning about the software. If I forget something, or get stuck, they are a few clicks away. Cons The only thing that I can see as a con is also really a pro as well. -This software does SO MUCH it can be hard to process and retain it all. Review Source JS Jaime S. President and CEO Non-Profit Organization Management Used the software for: 2+ years ### "Excellent software for membership organizations" November 8, 2021 4.0 its great for what we need Pros The membership management aspects from events to daily correspondence are excellent Cons It used to be easy to integrate with quickbooks accounting software by just pushing a button it would sync they've changed the process and its twice as much work and double entry which we have to do. Reason for choosing GrowthZone it had more features Review Source KD Krisann D. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "The Right Software for Our Needs" July 30, 2019 4.0 This software has been beneficial in tracking attendance, registration details, sponsors, and necessary comments for our events. The newest updates make our sponsor lists look awesome! As a membership database, it is easy to navigate and track member engagement. Pros This software is versatile, allowing us to use it in a variety of tasks including marketing, data collection, event registration, member communications, and website integration. We specifically like the data collection and event registration because we can keep registrations, sponsors, and comments together. Cons We find the reporting module to be overwhelming--almost too versatile. There are more ways to come up with a report than we wish to explore. It would be easier if simplified. There are a few small items, such as not being able to delete a block of old events. Currently, past member events stack up in our calendar and must be deleted individually. Review Source NL Nancy L. Association Executive Real Estate Used the software for: 6-12 months ### "Best platform for membership management" November 11, 2021 5.0 Overall, GrowthZone has been so good for my membership and myself. The ease of use is just the best and I am so happy that I switched. Pros The ease of use and there are so many places to find answers to any questions that come up. Cons The education platform has been a struggle as it is difficult to get a CE certificate to be available to the students. The integration from my old platform (RAMCO) and GrowthZone was not as smooth as it should have been. It was very difficult to communicate with my project manager via phone or email. Switched from [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) The added benefits that the membership would experience when I made the switch. Review Source DK Debbie K. Assistant Director Non-Profit Organization Management Used the software for: 2+ years ### "The Great, the good, the bad, and the time consumer" August 6, 2019 4.0 Great. The customer service has improved greatly over the past couple of years, but the upgrades and interfaces many times come with standard features that are not member/sponsor friendly. We need to be able to showcase our sponsors and members as we want to and that usually comes in different forms and fashions. Pros The data capturing components and that it is not limited to the amount of data you input in all areas. I like the many features, the reporting, the statistics for the members and the interfacing with our website. Cons It is not graphic friendly. It does not allow for changes in all set up features of retrieving data such as the e referral component. You should be able to choose and customize the data you send to your members - consistency isn't always king. Many times members and consumers asking for different information from each member. Reason for choosing GrowthZone we had ChamberMaster when i came to work here. Review Source VR Verified Reviewer National Account Manager at Ultra Paws, Inc. Wholesale Used the software for: 1-2 years ### "GrowthZone" August 6, 2018 4.0 It has some versatility! It functions well and does what we need it to. Pros We use it as a CRM, we are not a chamber. The price point is great and it actually works well for this. I love that I can email directly from the program. It keeps track of my emails and lets me set reminders. The reporting is pretty good too. Cons It can take a while for the customer service to return and resolve emails. I can't call in either for help. Review Source Response from GrowthZone September 10, 2018 Thanks for your feedback and review. For the record we do have live support via phone or chat. Both of these channels would be faster than email. Our company is built around our heart for great service and keeping our customers happy. Thanks! MF Michelle F. Executive Director Hospitality Used the software for: 2+ years ### "Continually getting better" July 30, 2019 5.0 Overall we are very happy. Before using Chambermaster, we didn't have a database. We've saved SO MUCH time being able to automate invoices, schedule eblasts, and track member data. Pros Chambermaster is so specialized for our industry - the software is intuitive, and helps us be so much more efficient when working with our membership. They are always improving the software based on user feedback, which we love. We continue to have access to new features that make us more efficient and allow us to offer better benefits to our membership. Cons We have some data that we would like to track that is specific to our Chamber but haven't yet found a way to integrate that data into the reports that are offered. Reason for choosing GrowthZone We'd heard great reviews from other Chambers of Commerce and were impressed with their product as well as their continual growth mindset. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.