# Page 4 | GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is GrowthZone the right Membership Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124449/GrowthZone/reviews --- GrowthZone 4.4 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 4 - Reviews of GrowthZone ## Showing most helpful reviews Showing 76-100 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Jami G. Member Services Coordinator Medical Practice Used the software for: 1-2 years ### "NSAA - GZ Review" August 28, 2024 5.0 Customer Service has been helpful when needed and it has been a much easier transition than anticipated Pros the ease of managing member profiles and making changes Cons the process of adding files - going to the cloud and scrolling to find a name can take a while Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We needed more features and needed an easier to use product Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the file functionality. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JK Jenny K. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use CRM with great reports" August 21, 2024 4.0 The onboarding was very well organized, and the learning modules were easy to follow. Pros The visual layout of key performance indicators to easily track and see changes in revenue, membership, event participation, etc. Cons The newsletter or communications section could be more robust to become comparable to other vendors like Emma or ConstantContact. It’s what we use to engage and promote our events and membership, so the marketing tool is very important. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing GrowthZone Met all of our needs and ease of transition Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the communication and newsletter tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JB James B. Association Executive Real Estate Used the software for: 1-2 years ### "Sturdy, solid Association Database" August 21, 2024 4.0 Very supportive staff, powerful database. Pros Easy to use, powerful features, perfect for our Association. Cons Forms are too difficult to build. Reports can get a bit unwieldy. Finances need to be set-up very carefully. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the reports and forms. We are continuously working to improve elements of the software to provide the most efficient and easy experience for our customers. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! NA Nicole A. VP and Director of Communications and Growth Non-Profit Organization Management Used the software for: Less than 6 months ### "The best investment of time, energy, and money we have made!" August 25, 2023 5.0 GrowthZone has been a huge learning curve, but a fascinating one. It has made things so much easier on the back end of all of our processes. I just said today that if I had the time I could dive in to GrowthZone and spend hours making our systems even better. There are so many options and abilities to streamline work with this system. Pros So many things! They are hard to name. See the previous page for specific comments. Cons We would like to see the events area improved some. The exhibitors section does not jive well with the sponsors. Our sponsors get free event tickets and the ability to exhibit as well. Also, the event emails show the sponsor logos looking jumbled and mismatched so we were not able to show our sponsors when using that function. (I used the email designer when we needed to show our sponsors.) The sponsor logos also look different on the event page vs. the registration page. We much prefer the format used on the registration page. Finally, it would be awesome to be able to create a landing page for an event. We tried to use the event page for that purpose, but it was hard because the description box is not like the website tool, it is very 'old school' to do graphics and text in. For our next conference we will build a web page to have it look more professional. Review Source CW Christina W. Membership and Events Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Makes Membership Management So Easy" August 24, 2023 5.0 Pros Easy to use, so many great features, replaced a number of apps and programs used in the office so that everything was consolidated. Cons A map feature in the reporting section would be great - be able to map member visits based on the addresses in the system. We currently do this manually but it would be nice to use our database instead. Review Source CB Carrie B. Executive Director Construction Used the software for: 6-12 months ### "Perfect Solution for our Association! " August 23, 2023 5.0 I knew GrowthZone would improve the logistics of managing our association, but I have been blown away by just how much it has improved! I highly recommend this application! Pros I love the integration of the events and membership directory into our website. It helps me manage those two items much more efficiently. I love that I can create invoices within GZ. I love that my members can create login information, which allows me to continue to share information that is a benefit to our members. Cons I just wish I had more flexibility with the Email Marketing feature. It is great, but I had more flexibility with our former website provider that I miss in GZ. I also need to learn more about the Quickbooks integration. Reason for choosing GrowthZone I chose GrowthZone because it felt more integrated and less like a bunch of widgets pieced together. It just felt more streamlined than the other products. Review Source BA Bill A. Associate Director, Membership & Business Development Non-Profit Organization Management Used the software for: 1-2 years ### "Solid AMS with Good Functionality at a Very Fair Price Point" August 23, 2023 4.0 My overall experience has been great. I've worked with four AMS platforms now (five if you include Excel) and if I needed to acquire an association's first AMS, or had a straightforward membership program and needed an AMS at a very fair price point, I would 100% look to GrowthZone. Pros I can't really pinpoint one aspect since I'm in the software all the time, but a few include: member management/CRM, registration, reporting, and email templates/automation. Cons There is not as much customizability as I'd like to see, but the GrowthZone setup has pretty good options to select from and use. Review Source MM Michelle M. Manager, Database and Member Services Automotive Used the software for: 1-2 years ### "Great Association Management Software" December 20, 2022 5.0 Overall, I find this is one of the best Association Management software suites that I have used and I have used quite a few! it feels like the developers understand the association world and have built the software with several of the exceptions that may come up in associations Pros Ease of use and navigation. Can pretty much figure things out on your own and if not, knowledge base is helpful. Cons If you do need to reach customer support, it sometimes take a bit for them to get back to you. Reason for choosing GrowthZone Growth Zone offered us the most robust system for what we were looking for as far as management of members, events, website and communication. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) We had numerous problems with memberclicks. it would not do the basic things we needed and we could NEVER get through to support. Review Source RH Rachel H. Professional Development Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "GrowthZone - So Far, So Good" December 14, 2022 5.0 Pros Our association had been searching for a new AMS after being with our old system for over 7 years. We needed something fresh & up-to-date for our members. After a couple of months of research and demo requests, we decided to go with GrowthZone. We really like that this company offers a mobile app for our members. We also got a new website through GrowthZone which is considerably better than our old, slow site. We've received a lot of compliments from our members already. The system seems to be fairly simple to use for billing, event management and membership organization. We have not gone through a membership renewal season yet so can not speak to how smoothly that runs. Cons We did have an issue with moving our members into the system on the backend before launching GrowthZone association-wide. The issue had to do with our membership agency tiers versus individual professional accounts. A huge number of members had to be added manually only to find out that there was another work around that we were not made aware of. It got taken care of but was certainly a headache and waste of staff time in the beginning. Alternatives considered [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[Altai Systems](https://www.capterra.com/p/143133/Altai-Systems/) Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Our association had been with Your Membership for 7 years and it was time for a change. Their system felt bulky, our website was very slow and their customer service was very slow to respond and fix issues. We needed a fresh and more modern AMS for our members. Review Source CC Catherine C. President Non-Profit Organization Management Used the software for: 1-2 years ### "Overall, a really good membership management tool for Chambers" November 3, 2021 4.0 We appreciate the customer service that we receive from Growthzone, considering the major time differences between Guam and your support staffs' locations. They are always pleasant and supportive. Pros Overall, we are very pleased with Growthzone as a membership management software. This has been a challenge for us in the past. We really like that everything we input about the membership in the back end integrates with the website and that we have control of managing our site. Web site templates are pleasing and up to date. Members like having access to their information and updating at their convenience. Cons We would greatly appreciate any support from Growthzone to integrate with Quickbooks. Having our membership information align with our accounting would be a dream. Right now we export with excel but we are still having to work out discrepancies between the two platforms. We also request that Growthzone works with other credit card application software such as Paypal. Right now our members cannot pay on-demand as many would like. We would work with Stripe but this program will not work with us in Guam, even if Guam is a U.S. Territory. Any support Growthzone can provide in this area would be greatly appreciated. Reason for choosing GrowthZone Recommendation from another Chamber in the Asia Pacific region. Review Source VD Val D. Executive Vice President (Executive Director) Non-Profit Organization Management Used the software for: 2+ years ### "Could be great with a little work" March 19, 2021 3.0 We chose GZ because it offered us the ability to use the same company for website development and hosting and AMS system ensuring compatibility. We are very happy with the look and feel of our website and the CMS used to manage it. Our migration to GZ for the AMS side was rocky at best. Our project manager had never gone through a detailed conversion before. While she was very service oriented and nice to work with, her inexperience caused many issues. We like GZ's ability to give a good view of member activity. I like that when I am on the phone with a member, I can see their engagement, make notes, and create follow up task items. G Pros The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience. It also has a pretty good project management system, though it desperately needs push notifications via email. The only notification it provides is a badge count on the top menu of the software. So if you are disciplined to check there, the PM works well. GZ also has a certification/continuing education component which we find valuable. Cons Customer support needs work. GZ is very slow to respond to issues. Many times entered tickets are not responded to (first response) for 3 or more days (I am not counting the automated message generated that the ticket was received and someone would review). And, when the "front line" or 1st level support team reaches out, frequently they aren't completely familiar with the ins and outs of the software, so the first 3 emails or 15 minutes of the call are spent teaching them how the system works. The communications functionality has a great vision, but is inconsistent and extremely buggy. It is difficult and many times impossible to send a merged email to multiple members. Members get emails or newsletters with the fields not merged properly. It feels like the database was not developed with a vision and as the software was enhanced and features added, bandaids were placed on the tables to make them work together. Field naming is inconsistent and many times not working as a true relational database. Feels like a consequence of growing quickly and not having one responsible group overseeing the programming growth. Different naming philosophy throughout different modules. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[Impexium](https://www.capterra.com/p/141194/Impexium/) Reason for choosing GrowthZone great salesman, price Switched from [WebSuite2](https://www.capterra.com/p/27135/WebSuite2/) We wanted a more robust website that was easily integrated and provided member only content capabilities. Review Source PL Pam L. VP, Membership Non-Profit Organization Management Used the software for: 2+ years ### "Review" December 14, 2022 3.0 The help team at GrowthZone are polite, helpful and responsive. Getting someone to respond through chat or email or phone is a challenge.Not having immediate help desk at all times can be challenging. Pros Automated options and team at GrowthZone Cons Not enough reporting options to match the functionsReporting options available are not accurate and don't pull consistent informationEngagement report does not include all the activities Review Source ML Marcie L. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Good option for my small Chamber." November 4, 2021 5.0 Pros I specifically like the coordination between the database and website. I also really like the new email designer. It saves me time, looks modern and professional. I was not part of the integration process. Cons The lack of compatibility with Quickbooks. Changing/using/finding template letters, form letters, template emails, etc. is confusing. Review Source JD Julie D. Communications Director Real Estate Used the software for: 1-2 years ### "How did we survive before Growthzone?" August 23, 2023 5.0 GZ has been a great change in how we provide services and information to our members. Pros \-ease of use; great user interface, on both the association and member side-array of design options-ability to customize-communication options (scheduling of emails, drip campaigns, forms and surveys)-ease of billing ( we've seen an increase of dues being paid ON TIME )-website+management integration (this has made our work lives MUCH easier)-THE TOP NOTCH onboarding team and process to get us set up and running Cons honestly, any trouble we've run into, customer service has been amazing with walking us through or fixing the issue. We have not come across anything major in the past 15mos we've been using Growthzone. Review Source aF aNN F. Financial Asst. Civic & Social Organization Used the software for: 2+ years ### "The beginnings of a database" November 15, 2021 3.0 Don't know what we would do without the support. Overever we always are concerned about the monthly charges which our BOD always questions. We use support for questions that we need answered immediately to finish a setup, event or project and rarely take or have the time to really learn best practices for the next time or for newer employees to try. Pros Keeps membership records, member usage, tranfers to website, accounting of member participation. Tracking email correspondences. Software has been used for years - with various employees, we need the time and personnel and education to improve our database - remove old old event information and correct membership records. Cons Need a better way to use GrowthZone when at events. No longer use or trust the payment processing and still need to use other software. Website setup has little flexibility and is time consuming - not easy to use or change. Struggling to transfer accounting into Quickbooks 2021. Lots of issues which I am told are from Quickbooks. No helpful - have you ever tried to get an answer from QB? Life is too short! need CM to help and be able to know the accounting software better... Reason for choosing GrowthZone ChamberMaster - Growthzone was chosen at least 10 years ago... we keep trying to learn all that it does. Review Source TW Tina W. Communications Director Information Services Used the software for: 2+ years ### "Why GrowthZone is my perfect parnter" March 18, 2021 5.0 GrowthZone allows me to communicate effortlessly with my members, staff, and the public. It covers project planning that the whole team can stay on track. We can offer our advertisers great looking reports on the performance of their ads. We can easily track data to make informed decisions. We can quickly get answers for our Board through the reports function as well and the dashboard let's us know exactly where we are and what we need to focus on in the next quarter. Pros Capacity is key in any business. If a business does not have the capacity to fulfill its mission, it dies. Operating a small, rural chamber with big goals and a staff of 4 to manage 470 members without GrowthZone would be a nightmare. From the internal management to the member benefits, GrowthZone allows us to stand out in our community as their advocate and partner in growing their business. The customer service and technical service is above the bar in knowledge and attentiveness. They allow us a to operate at a more professional and top-tier level than other member-based organizations without this service. Cons There are only a few cons which pertain to technical features for the back-of-the-house users such as not being able to preview blog posts prior to publishing and having different banner size options for our sponsors. Reason for choosing GrowthZone N/A Review Source KC Kt C. EO Construction Used the software for: 2+ years ### "Need Some Focus Groups" November 8, 2021 3.0 You have a few people that are great and most are not worth a conversation...The website support people are worthless. Pros everything in 1 place. The fewer places I need to track things in the beeter Cons It is just not fully developed and programmers are making changes that make things harder not addressing things that just don e work, no way to do a fast clean up, or system update (they say there are and they do not work!) Reason for choosing GrowthZone We should have been advised to use Member Zone not Growth Zone ...maybe then we'd have a few less issues Review Source BP Becky P. Business Development and Account Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Simple to use; robust data all in one place" November 8, 2021 5.0 Pros I love the fact that it's easy for our members to utilize the Info Hub to manage their membership. I also like the fact that using it for business development (prospects, leads, etc.) managing a pipeline AND using it for account management is SIMPLE and doesn't require duplicative effort to input information in 2 places. The integration between Outlook and Growth Zone really helps to streamline our work. Cons Although I've been using the system for more than a year, I can't think of anything off hand that I don't like about it. I love the fact that we can provide feedback to our Administrator and she will escalate to GZ, but also she encourages us to VOTE on future enhancements. Review Source JM Jessica M. Communications & Membership Manager Construction Used the software for: 6-12 months ### "Disappointed " August 8, 2019 1.0 Extremely disappointing and frustrating. Pros I do like the dashboard feel, for keeping track of membership it has been better than what we were using before. Cons None of the features we thought were being sold actually work. From the sale, to implementation to actual use not of the features we were looking forward to using the most don't actually work or they are in "beta" testing. It feels like this is the old software solution that they have just coded on top of and made clunky instead of starting over from scratch to actually make an all in one software solution. At first we were really happy with it and then realized all of the issues and things that were not in fact actually usable features. Like discount codes, the way the blog integrates with the wordpress, not being able to get comments on our blog, no automatic email reminders for members who should be renewing, the list goes on. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing GrowthZone We thought we were getting a better deal and it had the features we needed. But in fact, we were told it a bunch of bs and it can't do what we need it to. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We needed something that was an all in one solution that wasn't that complicated. GrowthZone is not that platform either. Review Source Response from GrowthZone August 15, 2019 Hi Jessica, We apologize that our software did not satisfy your expectations. Our Customer Support Specialist will be giving you a call this week to discuss how we can make things right. We look forward to speaking with you and working toward earning back your trust. MS Mandy S. Manager of Accounting & Data Government Relations Used the software for: 1-2 years ### "GrowthZone is a Game Changer" March 19, 2021 5.0 I think our entire team has been extremely please with our entire experience. The customer support and attention to what customers want and implementing just that is fantastic. There's a few features that we'd love to see some improvements in (communications, reporting, and marketing automation). Pros The overall integration is fantastic and we love the customer support and the ability for us to submit an idea for improvement and for it to more often that not be put into development or rolled out fairly soon after. Cons There are a few newer features that just need a bit more development, mainly revolving around communication analytics. We'd love to use GrowthZone exclusively for our communications, but they just don't have the analytical reports we need. Right now we use Constant Contact, which GrowthZone has a great syncing feature with. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing GrowthZone GrowthZone just had a better overall platform, knowledge bank, customer service, and specific-ness to Chambers that sold us. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) We wanted something that was exclusively made for Chambers, had a truly integrated system and most important of all had a great customer support team that was there to help us/provide the operating backbone as we continue to develop more effective strategies. Review Source SB Shala B. Marketing Director Non-Profit Organization Management Used the software for: 2+ years ### "I love ChamberMaster/ GrowthZone" August 6, 2019 4.0 Pros I love our ChamberMaster software. Customer Support is fairly quick to respond to issues. They also try to roll out new features/ updates as often as possible. They do listen to their customers and try to provide the services we need, although some of it comes with an extra price tag. We already use the biggest package, so we do wish new features were automatically included with our package. Cons Sometimes I feel like I know the system better than some of the customer service reps. I always have to be very detailed when I have an issue. And a lot of times they reply back and tell me something that I already stated in the original email. I don't feel like they are very thorough when reading the emails we submit when we're having an issue. Reason for choosing GrowthZone CC-Assist, ChamberWare, etc... where the other products considered. I interviewed all of my chamber peers when trying to decide the best fit for us. I asked them what they were currently using, what they used in the past, what do they love about their current software, what do they not like about it, what do they wish it had, what did their previous software have that the current one doesn't. After months of compiling data, ChamberMaster came out way above the other 2 choices. I went through a sales demo with all 3 products and really found ChamberMaster to be the most user friendly too. Review Source KW Kevin W. Communication/Technology Director Real Estate Used the software for: 1-2 years ### "Can't wait to see the growth" March 18, 2021 4.0 Overall, as one of the first associations to use this program. I think it is great and has only gotten better with time and updates. I really like the time saving features this AMS has brought to our board. Initially it was a struggle for us to adopt but in over a year and a half of using GZ - It is clear I would never want to change systems. Pros I like the email designer and the landing page creator. It has seen many updates and I can't wait to see where it goes - I've liked all the changes so far and it makes my job easier and helps me avoid unnecessary 3rd party sources when possible. I also really think the event pages are great and it makes it easier for us to promote our classes/events. Cons I would say the forms - There seems to be a disconnect in some places when I am creating or editing our membership applications or surveys. There is a lot of different tabs I have to open to find what I want and sometimes the option to edit certain items seem to be completely lost to me. I like to think I'm relatively good figuring things out on a computer with a Marketing and CS degree but this is where I get lost. Would love to see the member applications and forms section get streamlined in general so it's all in one place. Also, I would love to see the website integrations get touched up a little, you can tell the difference between our page and the GZ implemented ones because it seems some elements get moved around or changed a little, but for what it is and what it adds it is really impressive! Reason for choosing GrowthZone N/A Review Source VR Verified Reviewer President / CEO Civic & Social Organization Used the software for: Less than 6 months ### "GZ Changed the Way We Do Business" November 15, 2021 5.0 GrowthZone has opened up more opportunities for our members to see more of how they can be engaged. The ease of registration system has helped us stop registering members for events. No one calls because they can't access their account. Its been a great experience. I wish on boarding would have spent more time with reports that we used and how to replicate them. Pros Easy accessibility for our members to see more & be more in control of accessing benefits. Plus I love that its web based - easy check in. Saves time & money. Cons Financial Reports - We are still having trouble running good financial reports to see who owes us dues, etc. Support has been slow to answer or just sends us back to the videos we have already seen. Switched from [CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/) We wanted a more modern system. better member access. Review Source YK Yvonne K. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "My Happy Experience" March 18, 2021 5.0 My overall experience with this software has been better than I could have imagined. It is a continue learning process. Pros I've used ChamberMaster for years and the continue upgrades and how they listen to their customers is one reason I continue to recommend them to our Board and other Chambers. The Support team not only knows the software, they are patient and kind when I've called them. It is user friendly and I can edit, correct or change the website myself without having to call, email, or make a ticket for everything. When I do make a ticket or call, they are quick to reply and correct the issues. Cons I really cannot say I dislike anything. Just this last couple of weeks, I've learned something new. The event tab has been wonderful and I learned how to improve it but with that improvement I also learned that it changes other areas in the software that I was not aware of until I was using it. It worked out, it just made more steps to complete my task. Reason for choosing GrowthZone When our website was outdated they notified us and gave us discounts on updating. We was not notified when our website was outdated and we was not given discounts to stay with the other company. Review Source DV Derrick V. CEO Education Management Used the software for: 2+ years ### "Great service and scalable" March 18, 2021 5.0 We switched from another platform because the user experience wasn't what it needed to be to make us competitive. We also believe GrowthZone will help us grow for many years. We also like the variable rate payment option, particularly in our early years. Pros We use the Events, Web Content (blogs), and Lists (contact manager) all the time. They're easy to use and produce a great-looking member experience. As we grow, we'll use more of the Reports to track engagement and renewals. The website editor is also great for designing something professional and for ease of editing. The support service is great. We always get an answer within a day. Cons The accounting menus could be simplified. The Boolean operators in list creation don't work consistently. Alternatives considered [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing GrowthZone Full range of features, pricing, years in business. Switched from [ClubExpress](https://www.capterra.com/p/42550/ClubExpress/) See above (user experience), e.g., website and communicadtions. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.