# Page 2 | GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GrowthZone the right Membership Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124449/GrowthZone/reviews --- GrowthZone 4.4 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 2 - Reviews of GrowthZone ## Showing most helpful reviews Showing 26-50 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Ari B. Marketing Technology Manager Civic & Social Organization Used the software for: 6-12 months ### "Some improvement, some regression" September 24, 2025 3.0 Good when it works, but frustrating and time-consuming when I'm working with member submitted content or reports - most of my daily process. Pros Some added capabilities over ChamberMaster. Smoother integration, so far as it went. Ability to connect to two bank accounts so we can better separate our Foundation and Chamber funds. Cons The user interface needs a lot of work. In ChamberMaster the UI changed a little depending on what section you were using - different words to do the same thing - it was annoying, but it worked alright. In GrowthZone the UI has stepped back to the 2005-2010 era. When I'm editing and approving member submitted content (web content like Jobs, events) my text formatting tools scroll up, off the screen when I scroll further down the content window. Then I have to scroll down, select text, scroll up to make the change, scroll down to see whether the change I made is correct, scroll further down to edit more text, etc. And our users don't have access to any text editing tools to make their content look decent. None of this was broken in ChamberMaster, but it is broken in GrowthZone. That isn't right. The other significant issue I have is in Reports. Everything is labeled "Contact". It is difficult to tell if I'm working with individuals or organizations. We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively. Alternatives considered [CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing GrowthZone We were hopeful our experience with ChamberMaster would translate to GrowthZone. Switched from [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) We were hoping for better functionality, ability to use two pay-to accounts for our Chamber and our Foundation. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing such detailed feedback about your experience with GrowthZone. We’re glad to hear that the ability to connect to two bank accounts has been a benefit and that you see value in some of the additional capabilities over ChamberMaster. We also appreciate your candid insights about the user interface, member-submitted content editing, and reporting. Your detailed examples help us understand where improvements are most needed, and we’ll share this feedback with our product team to guide future updates. Our goal is to make GrowthZone as intuitive and efficient as possible, and your input plays a critical role in that process. We truly value your partnership and will continue working to enhance the experience so it better meets your needs. DH DeAnne H. Executive Officer Construction Used the software for: 6-12 months ### "GrowthZone Makes Association Management Easier" September 24, 2025 5.0 My overall experience with GrowthZone has been good. I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient. Pros What I like best about GrowthZone is how it brings everything together in one place. It makes it so much easier to manage members, events, and communication without having to jump between different systems. I also appreciate the way it helps strengthen engagement with members — from tracking involvement to sending reminders and updates — it keeps everything streamlined and organized. Plus, the reporting and automation features save so much time, which lets us focus more on growing and serving our members instead of just managing data. Cons What I like least is that, because GrowthZone has so many features, it can sometimes feel a little overwhelming or take extra time to learn where everything is. There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks. Some customizations also take a little extra work to get just right. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Needed more up to date program and software Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the platform is helping streamline your member management, events, communications, and reporting, and that it’s allowing you to focus more on growing and serving your members. It’s great to know our automation features are making daily tasks easier and more efficient for your team. We also appreciate your feedback about the learning curve and the customization process. GrowthZone offers many capabilities, and your insights help us improve how we guide users in getting the most out of the platform. We’re glad your overall experience has been positive and look forward to continuing to support your success. AR Alejandro R. Administrative Non-Profit Organization Management Used the software for: 1-2 years ### "Streamlined Operations with Excellent Support" September 21, 2025 5.0 My overall experience with GrowthZone has been very positive. The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient. I’ve also appreciated the responsiveness of the support team whenever questions came up. Although there are still areas that could be more intuitive or customizable, the software has helped streamline our operations and improve member engagement. Overall, GrowthZone has been a strong asset to our organization. Pros I liked how intuitive the interface was — it made managing member information so much easier and fast to learn Cons While GrowthZone offers many valuable features, the area I liked least was the learning curve for some of its more advanced tools. At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports. Certain modules also seemed less intuitive and required additional training before my team felt comfortable using them. In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes. These issues didn’t outweigh the benefits, but they did slow our adoption and required extra time to integrate GrowthZone into our workflow Review Source Response from GrowthZone September 30, 2025 Thank you for your thoughtful feedback! We’re delighted to hear that GrowthZone has helped streamline your operations by bringing membership management, billing, events, and communications into one platform. It’s also wonderful to know that our support team has been responsive and helpful along the way. We appreciate your honesty about the learning curve and areas where additional customization would make things even smoother. Your insights are valuable, and our team is always working to refine the platform to make it more intuitive and adaptable to different organizations’ needs. We’re glad GrowthZone has been a strong asset for your team, and we look forward to continuing to support your success. MW Maria W. Education and Finance Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "pretty good" September 25, 2025 4.0 Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy. Pros The software itself is easy to use and fairly intuitive. It's helped us amalgamate our CRM database with our billing & payments. The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team. I like that there are additional modules we can add on as our biz needs grow. Cons The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement. 2 yrs later and we are still correcting issues that the onboarding created. It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. We wish there was more easy-to-access support with the webpages. Switched from [Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) to get billing and CRM in the same software & to make it easier for our members. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your detailed feedback. We’re glad to hear that GrowthZone has helped you combine your CRM database with billing and payments, and that our support team has become increasingly responsive. It’s also great to know you value the additional modules GrowthZone offers as your needs grow. We truly regret that your onboarding experience was challenging and understand how it has impacted your journey. Your feedback is important and will help us strengthen our onboarding and support resources so future clients have a smoother start. We appreciate your patience, your recognition that this was a one-time issue, and your willingness to recommend GrowthZone. We look forward to continuing to support you and your members. JM Jeannette M. Senior Manager, Member Services and Growth Non-Profit Organization Management Used the software for: 2+ years ### "BOMA Review" September 17, 2025 5.0 Overall, my experience is a very positive one. Every time I call Growth Zone I have someone who is very knowledgable and able to help me. Pros The support is great if you need any help. Everybody is very friendly and the database is very user-friendly Cons For what I use it for it works great for me. I believe our accountant may have a few things that she would like to be different but since I’m not an accountant, it doesn’t apply to me. Review Source Response from GrowthZone September 23, 2025 Thank you for sharing your experience with GrowthZone! We’re so glad to hear that you find the database user-friendly and that our support team has been consistently friendly, knowledgeable, and helpful whenever you’ve reached out. We also appreciate your note about accounting features—feedback from all team members helps us identify areas for improvement, even if it’s not something you use day-to-day. It’s wonderful to know your overall experience has been so positive, and we look forward to continuing to support you! CW Chantel W. Administrative Assistant Construction Used the software for: 1-2 years ### "Administrative Assistant " September 11, 2025 4.0 I would say me overall experience has been great. I think all companies should have this program. It's up to date on technology, fast and easy to use. If there is a problem, it gets resolved in a timely manager. Pros How fast and easy it is to work with. It comes with videos to show you things about Growth Zone. When I need help the IT teams helps right away and will go step by step to makes sure you know what's going on and resolve the issue. Cons I can honestly say I have don't have one bad to say about it. Maybe that you guys need to put yourself out there more so other companies are using this format so it can be easy one everyone. I didn't know about you guys Review Source Response from GrowthZone September 18, 2025 Thank you so much for taking the time to share your experience with GrowthZone! We’re delighted to hear that you’ve found the system fast, easy to use, and supported by helpful resources like our videos. It’s also great to know our IT team has been able to provide the step-by-step guidance you need and resolve issues quickly—that’s exactly the kind of support we aim to deliver. We truly appreciate your suggestion about getting the word out more so other organizations can benefit as well. Hearing that you feel all companies should have this program means a lot, and we’re grateful for your support and encouragement. We look forward to continuing to be a reliable partner for your team. SK Stacey K. Director of Administration Construction Used the software for: 2+ years ### "GZ for Small Trade Association" September 17, 2025 4.0 GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions. Pros Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great! Cons Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Fusionizex Builder](https://www.capterra.com/p/10020478/Fusionizex-Builder/) Reason for choosing GrowthZone Cost and varioius modules that met our needs Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Better functionality and modules; better reporting Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success. DW Dan W. Managing Director - CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Growthzone for Trade Association Use" September 10, 2025 5.0 Very good. Onboarding and customer care are very good. Perhaps the most impressive thing about GZ from my perspective is that it is already apparent to me that they listen to their users, and that they are constantly making improvements and keeping users in the loop on what features and fixes are coming down the pipe. Pros Membership Management, Reporting, and user education are all features are all logically laid out. In fact, the whole environment is well designed with reporting being a key feature to provide additional metrics for an association. Cons There is a learning curve, but it is not insurmountable. As with anything, this software's users would benefit from more specific examples for their end users (i.e. Trade Association, Chamber, Real Estate, etc.) to help users understand how to leverage the power of the software to solve their problems for their use case. Alternatives considered [iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing GrowthZone Growthzone felt like the right sized solution for our group. IMIS is more customizable, but also more expensive. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Outgrew MemberClicks. Growthzone is an upgrade for us. Review Source Response from GrowthZone September 18, 2025 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the learning curve. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support! PS Paul S. Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "Growthzone review" September 10, 2025 4.0 Overall, it is good program with many features that work well together; however, it seems the program was designed by different committees and forced to work together. So far no one has been able to provide a map of terms & examples. See above. Pros What I like best is how membership management, event registration, and communications all work together to provide a record of member activity. Cons Support - When we used Memberzone customer support was much, much better. Now it is hard to get someone on the phone. Also, there is no consistency in terms. Some places Contact Name is a company, others it is an individual. This makes it hard to pull reports and get the desired results. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing GrowthZone Your question above does not allow for correct answers. Other programs consider were WildApricot, MemberClick, and Member365. Intergration with NAHB's WMS. This was the one essential feature. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Your question above would not let me enter the correct response. I switched from Memberzone because support for it was being phased out. Prior to that I used Hammers by LDI Consutling. That change was made for more features. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear you’re finding value in how membership management, event registration, and communications work together. We also appreciate your feedback on support and consistency in terminology. Your input helps us identify where we can improve and better support your reporting needs. Please don’t hesitate to reach out if we can assist further—we’re here to help. BW Brent W. CEO Real Estate Used the software for: 1-2 years ### "GZ is leaps and bounds ahead of the competition." September 17, 2025 4.0 So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events. Pros It has most everything that an association AMS should have. Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup. Cons The customer service is not up to par to the other programs and systems that we use on a daily basis. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has been helpful in increasing attendance for your classes, events, and charity initiatives, and that most areas have been easy to learn and set up. We also appreciate your honest feedback regarding customer service and setup challenges. Your insights help us identify areas where we can improve and better support our users. Please don’t hesitate to reach out if we can assist further—we want to ensure you have the best possible experience with GrowthZone. TG Tammy G. Office Administrator Real Estate Used the software for: 1-2 years ### "Ease of Use" September 10, 2025 4.0 Most all of my interactions with GZ have been really great. They are attentive and usually quick to respond. With th ecurrent MFA rollout, I am sure they are super busy. 2 out of 3 in the office are unable to get set up on the new verification system. Pros Security, membership management, user friendly. Customer service is usually really great. We are currently struggling with an error when setting up MFA for me and my AE Cons The ability to easily fix a mis post on invoices or payments. For the most part, I am satisfaied with the power of the system and its ability to track and disseminate through reporting a lot of detial! The HUB is great for our members, keeps them informed and allows for smooth transactions. Review Source Response from GrowthZone September 18, 2025 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the invoice/payments functionality. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JK Julie K. Executive Officer Construction Used the software for: 2+ years ### "WAHBA's Review" September 24, 2025 4.0 Overall, I am very grateful that we use it! I unfortunately need to learn how to better utilize everything as I know I could get more from it - especially with events! But it is definitely helpful with managing all of our members' information and quickly updating our website! Pros I love how it automatically updates our website when info is changed! I feel it is a little expensive but not as much as other software options! Cons We highly dislike that we're not able to pass on the credit card fee. It sometimes takes awhile to have questions answered. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re glad to hear that you value GrowthZone’s ability to automatically update your website and that it’s helping you efficiently manage member information. We also appreciate your honesty about the learning curve—it’s great to know you’re interested in getting even more from the platform, especially for events, and our team is here to support you every step of the way. We understand your concerns about credit card fees and response times for questions, and your input helps us identify where we can improve. We truly appreciate your support and look forward to helping you maximize GrowthZone’s capabilities. KC Kaila C. Business Research Assistant Civic & Social Organization Used the software for: Less than 6 months ### "Newbie GrowthZone User" September 17, 2025 4.0 Overall it has been very positive. The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and existing features that I might now be aware of. Pros I am a new user of GrowthZone. As I am delving into its features, I am becoming more and more impressed with the intuitiveness of the platform. Most of the things I wish to try and do within are all doable and very common sense to find and do. Cons The biggest disappointment for me is that it is not automatically linked to my Microsoft Outlook account. This would be a huge help as a feature down the road. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’re finding GrowthZone intuitive and that onboarding, training, and our webinars are helping you make the most of the platform. We also appreciate your suggestion about Microsoft Outlook integration—ideas like yours help guide future improvements. It’s great to know your overall experience has been positive, and we look forward to continuing to support your success as you explore more features! MN Mike N. Director of Membership Real Estate Used the software for: 6-12 months ### "Director of Membership" September 17, 2025 4.0 Great customer service when contacted, I think the good news is there is room to grow. I do wish there could be a little more user friendly features on the website building portion of it. Pros I like the directory, contact portion of it very much, it's clear and seems to have enough of the fields that we need and room to grow. I also like the payment portal is included. Certifications are a huge part of our business and that is there too. Cons Customer support is great, but hard to reach sometimes and I've waited up to 5 days on tickets. Sometimes what we are doing is more urgent and a response would be appreciated Switched from [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) We wanted to follow suit of our other Maine associations Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re so glad to hear you’re finding value in the directory, payment portal, and certifications features—it's great to know those tools are supporting your business needs. We also appreciate your candid feedback on support response times and website usability. We understand how important timely assistance and user-friendly tools are, and your insights help us continue improving in those areas. Please don’t hesitate to reach out if there’s an urgent need—we want to ensure you feel supported every step of the way. MS Michele S. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "GrowthZone Gains" September 17, 2025 5.0 Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow! Pros Our chamber loves the reports, the event management, the ease of use of the smartplans and the invoicing. The support staff at the help desk is extremely helpful. Cons The struggle for our team was in the conversion. The amount of time was intense on team members and the direction could have been managed slightly different to achieve better progressive results for a timeline. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) We were looking for additional functionality Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the reports, event management, SmartPlans, invoicing, and support team have been valuable to your chamber. We also appreciate your candid feedback about the conversion process. We understand it was a big effort for your team, and your insights will help us improve timelines and guidance for future implementations. It’s wonderful to hear that despite the rocky start, your partnership with GrowthZone has become strong and that our tools are supporting your growth—we look forward to continuing to support your success! SQ Suzanne Q. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Growthzone is my friend" September 24, 2025 4.0 Overall, I’d rate it a 7/10. Score would be higher if it mixed well with other programs. Clients seem to like it when they sign up for events. Pros The system is very easy to navigate from tab to tab. The reports feature is extremely user friendly. Cons I wish there was an option to integrate with Quickbooks. I understand GZ has a payment portion but I wish they could work together. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re glad to hear you find GrowthZone easy to navigate and that the reporting features are user-friendly. It’s also great to know your clients enjoy the event sign-up experience. We appreciate your suggestion about QuickBooks integration—insights like yours help guide our future enhancements. Your feedback is valuable as we continue working to make GrowthZone as seamless and powerful as possible for our customers. LB Loni B. Association Executive Real Estate Used the software for: Less than 6 months ### "Our GrowthZone experience-Crossroads Association of REALTORS" September 10, 2025 5.0 We are still onboarding, but we are confident this will revolutionize how we currently do business. Getting started with Growthzne has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening—not just check boxes. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth, supportive, and even fun—we can already tell Growthzne is going to be a great partner for us moving forward! Pros We love the membership management capabilities and the one on one onboarding support we have received so far. Cons I would love if it integrated with a print on demand company to be able to use for the storefront to create non dues revenue. Alternatives considered [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) Reason for choosing GrowthZone It had more of the features we were looking for now and to be able to scale. Review Source Response from GrowthZone September 18, 2025 Thank you for taking the time to share such thoughtful feedback about your experience with GrowthZone! We’re thrilled to hear that onboarding has felt smooth, supportive, and even fun—and that our team has been able to provide the kind of personalized guidance and one-on-one support that makes a real difference. We also appreciate your suggestion regarding storefront integration. Insights like yours help us better understand how we can continue evolving to support your goals, including creating new opportunities for non-dues revenue. It’s wonderful to know you already feel confident that GrowthZone will revolutionize how you do business—we’re excited to continue partnering with you every step of the way. If you have any other ideas or questions as you move forward, please don’t hesitate to reach out. Thanks again for your kind words and for trusting GrowthZone to be part of your journey! LM Lisa M. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "GrowthZone Review" September 11, 2025 4.0 Consolidating payment options, reporting, emails, and billing into a single location can greatly enhance efficiency and improve user experience. Pros Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation. Cons Our webpage is not that easy to modify/change. Our webpage could benefit from some improvements to make it easier to modify and update. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear that both members and staff are finding the system easy to navigate and that consolidating tools like payments, reporting, and emails has been valuable for your organization. We also appreciate your input on website updates—ease of modification is important, and your feedback helps us identify ways we can continue improving. Please don’t hesitate to reach out if you’d like support with updates—we’re always here to help. CM Candice M. Membership Director Non-Profit Organization Management Used the software for: 2+ years ### "Membership Director" September 17, 2025 5.0 Pros GrowthZone is very user friendly. I appreciate how easy it is to us and how efficient it is in keeping our membership data organized. Cons The price has increased, without notice, since we signed our agreement but hasn't the cost of everything increased! Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear you find GrowthZone user-friendly and that it’s helping keep your membership data organized efficiently. We understand concerns about pricing changes and truly appreciate your perspective—it helps us communicate more clearly and continue delivering value to our customers. CW Craig W. Chief Executive Officer Civic & Social Organization Used the software for: 2+ years ### "AACCOFSJ Feedback" March 25, 2026 5.0 I've had an awesome experience working in Growthzone. The training staff is very helpful and informative. Pros How it consolidates everything into one easy to navigate app. Making it easy to access and use each segment. Cons Remembering all I've learned. There is so much that can be done with Growthzone to update users and our website Review Source SP Sophie P. Membership Real Estate Used the software for: Less than 6 months ### "Go Growth Zone" September 24, 2025 5.0 GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good. Pros Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle. Cons Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks. Review Source Response from GrowthZone October 2, 2025 Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success. JU Jeffry U. Director of Membvership Non-Profit Organization Management Used the software for: 2+ years ### "Great value for the the cost!" September 17, 2025 5.0 Pros great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!) Cons the ACH options seems cumbersone and other finanacial options are not as clear as they should be but not major issues Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear you’re finding strong value in GrowthZone and appreciate your kind words about our support team—it’s important to us that you can always connect with a real person when you need help. We also appreciate your note on ACH and financial options; insights like this help us refine and improve the experience. D'Ann W. Realtor Real Estate Used the software for: Less than 6 months ### "Growth zone recommendation" March 25, 2026 5.0 Pros Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control. Cons So far everything has been easy. There is always a process when moving to a new system but customer support has helped us with the changes. Switched from [Viral Growth Ninja](https://www.capterra.com/p/10027161/Viral-Growth-Ninja/) More benefits to our members and ease of use. Review Source EG Erin G. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Organized and helpful, all around" September 18, 2024 4.0 The implementation team has been absolutely wonderful. This will have been my sixth big software transition and \[sensitive content hidden\] have been some of the best implementation people I have worked with. Pros It is organized in a way that is easy to use. The training resources are thorough and well-developed, which makes it easy to train others on the system--even after we're up and running. Cons Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work. The workarounds are not ideal, so we'd love to see this as an update in the future. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing GrowthZone More affordable and preferred the more all-in-one solution to a modular/custom-built system that we wouldn't have the people resources to put together/maintain Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) MC was difficult to use and had few training or customer support resources. We needed a system that would be better suited for future goals of the association. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the invoicing tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! KL Kara L. VP, Strategy Civic & Social Organization Used the software for: 1-2 years ### "Great platform for Chambers" September 18, 2024 4.0 Much better than any association platform I've used. Staff is helpful and friendly. Most issues are answered very quickly. Pros User friendly and intuitive design. Lots of helpful features that work in day-today operations. Cons Customer service can be slow for issues that aren't basic. The email marketing platform isn't as good as standalone EMS. Alternatives considered [Glue Up](https://www.capterra.com/p/134209/Glue-Up/) Reason for choosing GrowthZone Legal counsel has advised me not to comment. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) The other platform was not user friendly. We had a bad experience that was getting worse. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time as well as the email marketing section. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Talk to a Capterra advisor for free and get results within 15 minutes.