--- title: "GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GrowthZone the right Membership Management solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124449/GrowthZone/reviews/" page_type: "reviews" language: "en" --- GrowthZone 4.4 (293) [View alternatives](https://www.capterra.com/p/124449/GrowthZone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of GrowthZone Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AK Anthony K Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “It's incredibly helpful to have a reliable, centralized system where I can easily organize upcoming events while keeping an accurate pulse on our member database.“ June 18, 2026 AK Anthony K Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “The interface is clunky and feels a bit dated, meaning it sometimes takes extra clicks to complete simple tasks.“ June 18, 2026 D'Ann W RealtorReal Estate, Self-employedUsed the software for: Less than 6 months. “Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“ March 25, 2026 MK Marisa K Member Relations CoordinatorPhilanthropy, 11 - 50 employeesUsed the software for: 6-12 months. “Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report.“ June 18, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“ September 21, 2025 BP Briana P Event and Projects AssistantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “At times, too compartmentalized and specific information is harder to find once entered amongst so much other info.“ June 18, 2026 DM Dina M Managing Director, Membership ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. “ July 8, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“ September 21, 2025 ## Showing most helpful reviews Showing 1-25 of 293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use D'Ann W. Realtor Real Estate Used the software for: Less than 6 months ### "Growth zone recommendation" March 25, 2026 5.0 Pros Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control. Cons So far everything has been easy. There is always a process when moving to a new system but customer support has helped us with the changes. Review Source SK Stacey K. Director of Administration Construction Used the software for: 2+ years ### "GZ for Small Trade Association" September 17, 2025 4.0 GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions. Pros Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great! Cons Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reason for choosing GrowthZone Cost and varioius modules that met our needs Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Better functionality and modules; better reporting Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success. AB Ari B. Marketing Technology Manager Civic & Social Organization Used the software for: 6-12 months ### "Some improvement, some regression" September 24, 2025 3.0 Good when it works, but frustrating and time-consuming when I'm working with member submitted content or reports - most of my daily process. Pros Some added capabilities over ChamberMaster. Smoother integration, so far as it went. Ability to connect to two bank accounts so we can better separate our Foundation and Chamber funds. Cons The user interface needs a lot of work. In ChamberMaster the UI changed a little depending on what section you were using - different words to do the same thing - it was annoying, but it worked alright. In GrowthZone the UI has stepped back to the 2005-2010 era. When I'm editing and approving member submitted content (web content like Jobs, events) my text formatting tools scroll up, off the screen when I scroll further down the content window. Then I have to scroll down, select text, scroll up to make the change, scroll down to see whether the change I made is correct, scroll further down to edit more text, etc. And our users don't have access to any text editing tools to make their content look decent. None of this was broken in ChamberMaster, but it is broken in GrowthZone. That isn't right. The other significant issue I have is in Reports. Everything is labeled "Contact". It is difficult to tell if I'm working with individuals or organizations. We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively. Alternatives considered [CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing GrowthZone We were hopeful our experience with ChamberMaster would translate to GrowthZone. Switched from [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) We were hoping for better functionality, ability to use two pay-to accounts for our Chamber and our Foundation. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing such detailed feedback about your experience with GrowthZone. We’re glad to hear that the ability to connect to two bank accounts has been a benefit and that you see value in some of the additional capabilities over ChamberMaster. We also appreciate your candid insights about the user interface, member-submitted content editing, and reporting. Your detailed examples help us understand where improvements are most needed, and we’ll share this feedback with our product team to guide future updates. Our goal is to make GrowthZone as intuitive and efficient as possible, and your input plays a critical role in that process. We truly value your partnership and will continue working to enhance the experience so it better meets your needs. BB Brittany B. Director Public Relations and Communications Used the software for: Less than 6 months ### "Gorwthzone Review" June 19, 2026 5.0 So far it has been great. Before all of our systems were hosted across many different platforms and having all of our things in one place now has been amazing. Pros For us it's been great having all of our tracking in one place. The event management has been extremly helpful for us. And the payment processing has been great. Cons I felt onboarding was a bit confusing. The hour long sessions seemed to not really be enough time to dive into each topic. It seemed a bit rushed each time. Switched from [Agent CRM](https://www.capterra.com/p/10028204/Agent-CRM/) Someone sold the Chamber this as a discounted way to get the same options. It did not fit what a chambers needs were. Review Source BW Brent W. CEO Real Estate Used the software for: 1-2 years ### "GZ is leaps and bounds ahead of the competition." September 17, 2025 4.0 So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events. Pros It has most everything that an association AMS should have. Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup. Cons The customer service is not up to par to the other programs and systems that we use on a daily basis. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has been helpful in increasing attendance for your classes, events, and charity initiatives, and that most areas have been easy to learn and set up. We also appreciate your honest feedback regarding customer service and setup challenges. Your insights help us identify areas where we can improve and better support our users. Please don’t hesitate to reach out if we can assist further—we want to ensure you have the best possible experience with GrowthZone. DW Dan W. Managing Director - CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Growthzone for Trade Association Use" September 10, 2025 5.0 Very good. Onboarding and customer care are very good. Perhaps the most impressive thing about GZ from my perspective is that it is already apparent to me that they listen to their users, and that they are constantly making improvements and keeping users in the loop on what features and fixes are coming down the pipe. Pros Membership Management, Reporting, and user education are all features are all logically laid out. In fact, the whole environment is well designed with reporting being a key feature to provide additional metrics for an association. Cons There is a learning curve, but it is not insurmountable. As with anything, this software's users would benefit from more specific examples for their end users (i.e. Trade Association, Chamber, Real Estate, etc.) to help users understand how to leverage the power of the software to solve their problems for their use case. Alternatives considered [iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing GrowthZone Growthzone felt like the right sized solution for our group. IMIS is more customizable, but also more expensive. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Outgrew MemberClicks. Growthzone is an upgrade for us. Review Source Response from GrowthZone September 18, 2025 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the learning curve. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support! PS Paul S. Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "Growthzone review" September 10, 2025 4.0 Overall, it is good program with many features that work well together; however, it seems the program was designed by different committees and forced to work together. So far no one has been able to provide a map of terms & examples. See above. Pros What I like best is how membership management, event registration, and communications all work together to provide a record of member activity. Cons Support - When we used Memberzone customer support was much, much better. Now it is hard to get someone on the phone. Also, there is no consistency in terms. Some places Contact Name is a company, others it is an individual. This makes it hard to pull reports and get the desired results. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing GrowthZone Your question above does not allow for correct answers. Other programs consider were WildApricot, MemberClick, and Member365. Intergration with NAHB's WMS. This was the one essential feature. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Your question above would not let me enter the correct response. I switched from Memberzone because support for it was being phased out. Prior to that I used Hammers by LDI Consutling. That change was made for more features. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear you’re finding value in how membership management, event registration, and communications work together. We also appreciate your feedback on support and consistency in terminology. Your input helps us identify where we can improve and better support your reporting needs. Please don’t hesitate to reach out if we can assist further—we’re here to help. MN Mike N. Director of Membership Real Estate Used the software for: 6-12 months ### "Director of Membership" September 17, 2025 4.0 Great customer service when contacted, I think the good news is there is room to grow. I do wish there could be a little more user friendly features on the website building portion of it. Pros I like the directory, contact portion of it very much, it's clear and seems to have enough of the fields that we need and room to grow. I also like the payment portal is included. Certifications are a huge part of our business and that is there too. Cons Customer support is great, but hard to reach sometimes and I've waited up to 5 days on tickets. Sometimes what we are doing is more urgent and a response would be appreciated Switched from [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) We wanted to follow suit of our other Maine associations Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re so glad to hear you’re finding value in the directory, payment portal, and certifications features—it's great to know those tools are supporting your business needs. We also appreciate your candid feedback on support response times and website usability. We understand how important timely assistance and user-friendly tools are, and your insights help us continue improving in those areas. Please don’t hesitate to reach out if there’s an urgent need—we want to ensure you feel supported every step of the way. MK Marisa K. Member Relations Coordinator Philanthropy Used the software for: 6-12 months ### "GZ is great for tracking member activity! " June 18, 2026 4.0 Overall, I like working with a CRM that is specific to Chambers. I've worked with SalesForce and others in the past and I find that GZ is easy to work with and understand for the general functions. I find some things limiting, and I hope more features will be added soon to get more out of the CRM. Pros It's easy to use when keeping track of member activity and communication, I like being able to send communications through my email on outlook. It's also really helpful that it connects to our website and changes are easy to make on the back end to the calendars. Cons Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report. I also find it frustrating not having support in a timely fashion. The pages tend to buffer quite frequently which slows down my work. Review Source TK Tanya K. VP of Marketing and Membership Non-Profit Organization Management Used the software for: 1-2 years ### "GrowthZone on the Go" June 23, 2026 5.0 I have only been using GrowthZone for 1 year, but I have yet to find something it can not do. From my first day on the job entering payments into the system to running end of year reports, all the tools you need are there. All you have to do is open up the Need Help section and look at the Resource Center to find what you need. In the case, you don't see it - you can call or email with a timely response. Pros I love the way this system can keep up with all of your chamber needs from membership, sponsorship and events allowing you to also pay directly online using a credit card too! Cons My lack of time to do all the tutorials. I am over membership and marketing. I am learning as I go. The tutorials are great. I just look up what I need each time I need to learn something new. Review Source LB Loni B. Association Executive Real Estate Used the software for: Less than 6 months ### "Our GrowthZone experience-Crossroads Association of REALTORS" September 10, 2025 5.0 We are still onboarding, but we are confident this will revolutionize how we currently do business. Getting started with Growthzne has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening—not just check boxes. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth, supportive, and even fun—we can already tell Growthzne is going to be a great partner for us moving forward! Pros We love the membership management capabilities and the one on one onboarding support we have received so far. Cons I would love if it integrated with a print on demand company to be able to use for the storefront to create non dues revenue. Alternatives considered [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) Reason for choosing GrowthZone It had more of the features we were looking for now and to be able to scale. Review Source Response from GrowthZone September 18, 2025 Thank you for taking the time to share such thoughtful feedback about your experience with GrowthZone! We’re thrilled to hear that onboarding has felt smooth, supportive, and even fun—and that our team has been able to provide the kind of personalized guidance and one-on-one support that makes a real difference. We also appreciate your suggestion regarding storefront integration. Insights like yours help us better understand how we can continue evolving to support your goals, including creating new opportunities for non-dues revenue. It’s wonderful to know you already feel confident that GrowthZone will revolutionize how you do business—we’re excited to continue partnering with you every step of the way. If you have any other ideas or questions as you move forward, please don’t hesitate to reach out. Thanks again for your kind words and for trusting GrowthZone to be part of your journey! RD Rhonda D. Executive Director Education Management Used the software for: Less than 6 months ### "User Experience" September 24, 2025 4.0 Support from GrowthZone from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch. Pros I like the simplicity of user engagement. The entire database is easy to navigate. From the business and financial side to website design, the process has been easy. Cons My organization hasn't been with GrowthZone long enough to be able to answer this question. I'm sure I'll have more to say in the next few months. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Customer support was lacking. Sometimes it would take days to get help. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’ve found GrowthZone’s database easy to navigate and that the process—from training to website build—has been smooth. It’s great to know our team has been able to provide the support you need for a successful launch. We also appreciate your openness about your early experience. As you continue using GrowthZone, we look forward to hearing more of your insights and ensuring you have everything you need to make the platform work best for your organization. PM Polly M. Finance-Membership Services Non-Profit Organization Management Used the software for: 1-2 years ### "Robust - user friendly system" August 27, 2024 5.0 We moved from ChamberMaster to Growthzone and have loved it. Having a one-stop shop for all AR (as we do this for 5 separate companies). Being able to have multiple invoices and bank accounts - wow! Pros The user friendly platform is so easy to navigate Cons Event check-in is very cumbersome with a 2-part system - takes too long to check people in when you have a long line Switched from [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) Seemed like the GrowthZone platform was more easily navigated Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the event check-in process. We are continuously working to improve our software to provide faster and more efficient tools and can assure you, we are working on enhancing each part of the software. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! DS David S. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "A much needed AMS System." September 23, 2024 4.0 Growthzone has been integral for our membership experience. Pros I love how it helps manage all facets of membership. Cons 1\. Site speed. I often find that I am moving faster than the system can keep up. We get the "spinning wheel" quite frequently. It seemed that the site moved faster with the old look. 2. Integration Issues with m1. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) LAMPS was sunsetting the service and I had a good experience with Growthzone from another association. Growthzone worked better at my old association than it does now, and I attribute much of that to the fast implementation. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the site speed and integration capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JD Julie D. EVP Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent software. Onboarding needs improvement." September 24, 2024 4.0 Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals. Pros The software is very robust and has enabled us to build out the infrastructure we needed. Cons in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) More robust tools, contact management, calendar, integrated website. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! BE Bernadette E. Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "GrowthZone was a Game Changer for My Organization" August 22, 2024 4.0 I went from using a very complex system that required a lot of customization on my part to GrowthZone that had everything built in. So complicated in fact that no other staff members knew how to do anything on the admin side. With GrowthZone, everyone on staff can be comfortable working in the program. Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. Everything is all "under one roof" - membership, meeting registration, committees, document storage, forms and surveys, marketing automation plus other available modules that I am not using like certifications, fundraising and more. Switching to GrowthZone saved an incredible amount of time for my team and is super easy to learn - it's very intuitive. However, if you can't figure it out, the documentation and available training videos are abundant! Which was also completely lacking from my old system. I have recommended it to several association leaders. Pros There is so much functionality I didn't even realize I needed and now couldn't live without. It has quite truly saved my staff and me a lot of time. Cons There are still some glitches here and there, and some other features that I would like to see added since they seem (to me at least) to be basic and logical additions. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Nimble](https://www.capterra.com/p/123032/Nimble/)[iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing GrowthZone GrowthZone had what I needed built in, and extra features at no cost that I thought would be great to have - like the admin app and the member plus app. Switched from [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/) They change the one module that kept me with them for so long. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding new features. Your input is invaluable in helping us identify areas where we can enhance our service. Please continue to send over recommendations or requests for new features and our team will review them. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! VR Verified Reviewer President and CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Thankful for GrowthZone!" September 18, 2024 5.0 Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and we are really feeling fairly well versed after almost a year of operating. I think Nov. 8 will be the anniversary to our graduation day last year! Pros I like the ease of tracking and recording keeping including notes and activity levels, etc. It really provides a large amount of information (if we capture the info) that can be stored all in one place! Cons I haven't found a least item yet. I guess my least favorite thing is trying to make our old terminology match with yours and trying to get our minds on the right track to operating the way GZ is intended. Switched from [Membee](https://www.capterra.com/p/2661/Membee/) Membee was antiquated and we needed something that was more user friendly to our team and our members! Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! KMK Kim Marisa K. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Best Customer Service!" September 24, 2025 5.0 The Chamber's experience is overall extremely positive. When I have questions through the Chat Box, all representatives are patient and helpful. They lead me through the steps when I need assistance. Their follow up is consistent as well. Pros The Customer Service is extremely patient and knowledgeable. When I first began this position, I had many questions with all the tabs, particularly the templates and billing. The customer service was always helpful and the wait time was not extremely long most times. Cons The learning curve was quite difficult at first, but to be fair, I didn't participate in many video trainings. Billing details were difficult for me to understand at first, but it is much easier now that I have had some experience. Review Source Response from GrowthZone October 2, 2025 Thank you for your thoughtful feedback! We’re thrilled to hear that our customer service team has been a reliable and patient resource as you navigated the system. It’s great to know that with experience, billing and other features have become much easier to manage, and that our team has been able to support you along the way. We appreciate your honesty about the initial learning curve — and we’re glad our training resources and support team helped bridge that gap. We’re proud to partner with your Chamber and look forward to continuing to provide the tools and guidance you need to succeed. SG Shannon G. Project specialist Construction Used the software for: 1-2 years ### "GZ for the win" June 18, 2026 5.0 Job-saver! Time-saver! Check this every morning as part of opening the day- and learning that I can make groups for committee emails is great! Pros Easy to use for invoicing and communication - I like that it keeps the log of past emails easy to search through. Cons Nothing to report at this time. I have found the question box easy to find helpful topics in and linked to videos is great. Review Source SP Sophie P. Membership Real Estate Used the software for: Less than 6 months ### "Go Growth Zone" September 24, 2025 5.0 GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good. Pros Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle. Cons Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks. Review Source Response from GrowthZone October 2, 2025 Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success. RM Ryan M. CEO Government Relations Used the software for: Less than 6 months ### "CEO Oxford-Lafayette, Inc. " September 17, 2025 5.0 I have thoroughly enjoyed learning about the product and preparing to utilize this amazing tool. Grateful for this amazing team of people! Pros The GrowthZone team is incredibly patient! They are so helpful as they take the time to walk you through every facet of their products and services. Cons There is A LOT to cover! This isn't really a knock against Growthzone as much as it is a testament to the capabilities of the program. Review Source TW Twilla W. CEO Real Estate Used the software for: 2+ years ### "My Thoughts" September 18, 2024 4.0 Overall I like GrowthZone very much. It took me quite a while and a lot of frustration to figure it out and I'm still learning things, but it has greatly improved my billing and communication with members. Pros Having all my membership information organized in one place. Cons So many things seem to require too many steps to make them work correctly. Some things that seem to me should be automatic are not. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the additional steps needed for certain tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! CB Carrie B. Executive Director Construction Used the software for: 6-12 months ### "Perfect Solution for our Association! " August 23, 2023 5.0 I knew GrowthZone would improve the logistics of managing our association, but I have been blown away by just how much it has improved! I highly recommend this application! Pros I love the integration of the events and membership directory into our website. It helps me manage those two items much more efficiently. I love that I can create invoices within GZ. I love that my members can create login information, which allows me to continue to share information that is a benefit to our members. Cons I just wish I had more flexibility with the Email Marketing feature. It is great, but I had more flexibility with our former website provider that I miss in GZ. I also need to learn more about the Quickbooks integration. Reason for choosing GrowthZone I chose GrowthZone because it felt more integrated and less like a bunch of widgets pieced together. It just felt more streamlined than the other products. Review Source JA Jeff A. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Executive Director" September 18, 2024 4.0 I started out with ChamberMaster at a previous Chamber, and now have GrowthZone at my current post. Many things are the same yet still just different enough to be frustrating. BUT....after 3-4 years, I'm pretty much getting used to GZ. Pros There are many, many "things" that can be handled through GrowthZone, though a few other "things" would be nice for our types of industry. Cons The Customer Service turnaround time is very lax. I don't understand why GZ has elected to CLOSE on a Wednesday.....most likely one of the busiest "Chamber" days of the week, leaving many in the lurch, awaiting responses in a more timely manner. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! AW Amanda W. Member Services and Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Product" August 21, 2024 4.0 I have had a very good experience with GrowthZone. When I need help they are always so nice and helpful. There is never going to be a product that can do 100% of what you want 100% of the time. Considering the ease of use this product meets most of our needs. Growthzone has reached out to me several times over the course of 2 years for my thoughts about future improvements, etc. I really appreciate that and feel like I have a voice with GZ. Pros I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for example it is so easy to get everything updated and keep the database clean. Cons I wish the events module was more robust, especially for conferences with exhibitors. It is very basic now. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the events module. We are continuously working to improve our software and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.