# GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GrowthZone the right Association Management solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124449/GrowthZone/reviews --- GrowthZone 4.4 (277) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Reviews of GrowthZone Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews D'Ann W RealtorReal Estate, Self-employedUsed the software for: Less than 6 months. “Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“ March 25, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“ September 21, 2025 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“ September 21, 2025 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports.“ September 21, 2025 LZ Lauren Z CEOReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration.“ September 23, 2024 AB Ari B Marketing Technology ManagerCivic & Social Organization, 11 - 50 employeesUsed the software for: 6-12 months. “We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively.“ September 24, 2025 JU Jeffry U Director of MembvershipNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!)“ September 17, 2025 EG Erin G Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work.“ September 18, 2024 ## Showing most helpful reviews Showing 1-25 of 277 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tabatha A. Association Executive Real Estate Used the software for: 2+ years ### "Go with GrowthZone" September 18, 2024 5.0 Pros allows us to update multiple databases with one change, which has been a significant time saver for our organization. Implementing online membership applications has also saved time and paper! Cons Onboarding was not the easiest, but walked us through every step. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding your onboarding experience. We are continuously working to improve our process to help make sure the process is as streamlined and simple as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LB Loni B. Association Executive Real Estate Used the software for: Less than 6 months ### "Our GrowthZone experience-Crossroads Association of REALTORS" September 10, 2025 5.0 We are still onboarding, but we are confident this will revolutionize how we currently do business. Getting started with Growthzne has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening—not just check boxes. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth, supportive, and even fun—we can already tell Growthzne is going to be a great partner for us moving forward! Pros We love the membership management capabilities and the one on one onboarding support we have received so far. Cons I would love if it integrated with a print on demand company to be able to use for the storefront to create non dues revenue. Alternatives considered [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) Reason for choosing GrowthZone It had more of the features we were looking for now and to be able to scale. Review Source Response from GrowthZone September 18, 2025 Thank you for taking the time to share such thoughtful feedback about your experience with GrowthZone! We’re thrilled to hear that onboarding has felt smooth, supportive, and even fun—and that our team has been able to provide the kind of personalized guidance and one-on-one support that makes a real difference. We also appreciate your suggestion regarding storefront integration. Insights like yours help us better understand how we can continue evolving to support your goals, including creating new opportunities for non-dues revenue. It’s wonderful to know you already feel confident that GrowthZone will revolutionize how you do business—we’re excited to continue partnering with you every step of the way. If you have any other ideas or questions as you move forward, please don’t hesitate to reach out. Thanks again for your kind words and for trusting GrowthZone to be part of your journey! LZ Lauren Z. CEO Real Estate Used the software for: 2+ years ### "REALTOR Association Review" September 23, 2024 2.0 It's been up and down. Wish we had more support or a rep assigned to us. We have unresolved issues with billing that have been ongoing for many months. Pros Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration. Website builder is easy to use. The platform is overall easy to use and training is available. Cons Unresolved support tickets, long wait for support response. We've been unable to run billing or we have had to run billing with errors. Review Source Response from GrowthZone September 26, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! RD Rhonda D. Executive Director Education Management Used the software for: Less than 6 months ### "User Experience" September 24, 2025 4.0 Support from from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch. Pros I like the simplicity of user engagement. The entire database is easy to navigate. From the business and financial side to website design, the process has been easy. Cons My organization hasn't been with long enough to be able to answer this question. I'm sure I'll have more to say in the next few months. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Customer support was lacking. Sometimes it would take days to get help. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’ve found GrowthZone’s database easy to navigate and that the process—from training to website build—has been smooth. It’s great to know our team has been able to provide the support you need for a successful launch. We also appreciate your openness about your early experience. As you continue using GrowthZone, we look forward to hearing more of your insights and ensuring you have everything you need to make the platform work best for your organization. DS David S. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "A much needed AMS System." September 23, 2024 4.0 has been integral for our membership experience. Pros I love how it helps manage all facets of membership. Cons 1\. Site speed. I often find that I am moving faster than the system can keep up. We get the "spinning wheel" quite frequently. It seemed that the site moved faster with the old look. 2. Integration Issues with m1. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) LAMPS was sunsetting the service and I had a good experience with from another association. Growthzone worked better at my old association than it does now, and I attribute much of that to the fast implementation. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the site speed and integration capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JD Julie D. EVP Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent software. Onboarding needs improvement." September 24, 2024 4.0 Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals. Pros The software is very robust and has enabled us to build out the infrastructure we needed. Cons in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) More robust tools, contact management, calendar, integrated website. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! SS Stephanie S. Principal Construction Used the software for: 1-2 years ### "Good Product/Poor Customer Service" September 19, 2024 4.0 I think the product is generally good and can do what we need. I would like to see the issues noted above addressed. I think a quarterly check-in call with a customer service rep to go over any user questions and educate us on whether we are using the product to the extent we should be would be appreciated and certainly enable me to give and solid 9 or 10 Pros It is fairly user friendly. We switched to from our previous system because it had all the features we wanted. The set up experience was great and our representative was very knowledgeable and wonderful to work with. Cons It is impossible to reach a real person in customer service. When I reach out via telephone or chat it is always for something that is time sensitive, and that I cannot find in the Knowledge Center. I am not reaching out unless it is something that is important to the operations or our association and it is very aggravating to stay on hold forever and sometimes never reach a support person or get a call back. If the question is not urgent, I'm happy to use email. I actually have an item right now that is too complicated to put in either a chat or email that I need help with however I don't have 2 hours to sit on hold. I will probably try to call tomorrow to see if things have gotten any better. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) I liked Memberclicks until they were bought by Personify. When that happened the great customer service went away. Review Source Response from GrowthZone September 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! SS Susan S. Director of Operations and Stratigic Initiatives Non-Profit Organization Management Used the software for: 1-2 years ### "As we become more intentional, we have had challenges" September 19, 2024 3.0 The platform can be tremendously cumbersome. Little inefficiencies compound and become frustrating. Help tickets often take significant time for a response. We've had some wonky things happen that haven't been explainable. That being said, since we are using GZ more broadly than we did a year ago, we have been able to drop other memberships (Mail Chimp, Event Brite, etc). Pros Website and email integration. The ability to easily send emails to our database via lists - while also analyzing open rates is great. Having membership information and events publish directly to the website ensures accuracy and reporting. Cons The website is horribly slow and cumbersome to update. The email designer is not user-friendly. Line spacing, in particular, is not consistent and on occasion is not reflective of preview drafts. I have difficulty creating custom reports. It would be beneficial to have the option to not send confirmation emails to members when registration changes occur. Likewise, a question to not automatically refund payments would be beneficial. When "back end" changes need to be made, the member doesn't need to know. The ability to customize formatting in the email designer and the website integration via a program similar to MS Word would be WAY better. Connecting custom invoices to an event would be helpful. There are a number of additional items we need to be able to track for grant reporting that could use fields - NAICS codes, logging assistance time with a member, number of employees, gross sales, and demographic information are all items we need. The ability to create and distribute surveys would be helpful. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing GrowthZone Website, member directory, event calendar and registration, and email integration are all benefits. Review Source Response from GrowthZone September 23, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the the site speed, email designer and other platform tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MY Michelle Y. Director of Membership and Operations Non-Profit Organization Management Used the software for: 2+ years ### "Great Out-of-the-Box AMS for Small Companies!" September 20, 2024 5.0 Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually. Pros It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years! Cons Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind. Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reason for choosing GrowthZone Price and user friendly-ness were major factors. GZ was just better. Review Source Response from GrowthZone September 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! VR Verified Reviewer President and CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Thankful for GrowthZone!" September 18, 2024 5.0 Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and we are really feeling fairly well versed after almost a year of operating. I think Nov. 8 will be the anniversary to our graduation day last year! Pros I like the ease of tracking and recording keeping including notes and activity levels, etc. It really provides a large amount of information (if we capture the info) that can be stored all in one place! Cons I haven't found a least item yet. I guess my least favorite thing is trying to make our old terminology match with yours and trying to get our minds on the right track to operating the way GZ is intended. Switched from [Membee](https://www.capterra.com/p/2661/Membee/) Membee was antiquated and we needed something that was more user friendly to our team and our members! Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ML Michelle L. Bookkeeper Real Estate Used the software for: 1-2 years ### "Great product!" September 18, 2024 4.0 Overall, I like . It is easy to use. You have excellent customer service over the phone and through chat. Not so much via email. Pros I like the ease of use and the integration to QuickBooks. Cons There is such a lag time between emailing support and finally getting a response. Chat support is much faster but sometimes I don't have time to sit and wait to chat so I'll send an email. Getting an email response takes way to long though. Switched from [MMS OnLine](https://www.capterra.com/p/213662/MMS-OnLine/) is a much better product and easier to use. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! AZ Abigail Z. Senior Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Review of GrowthZone" August 26, 2024 4.0 Overall it has been great. We came from a very old and outdated AMS and this has been a wonderful transition. Pros It is very user friendly. Easy to create emails, easy to update the front end of the website, etc. It also has nice features such as marketing automation and sponsor ads. Cons There are a few things that don't work as one would hope, but GZ is good about making updates. The customer service through email is very very slow. It takes weeks to get a response back. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reason for choosing GrowthZone I think mainly for the features and cost. We looked into a few others besides MemberClicks and this was the best option. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! BE Bernadette E. Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "GrowthZone was a Game Changer for My Organization" August 22, 2024 4.0 I went from using a very complex system that required a lot of customization on my part to that had everything built in. So complicated in fact that no other staff members knew how to do anything on the admin side. With GrowthZone, everyone on staff can be comfortable working in the program. Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. Everything is all "under one roof" - membership, meeting registration, committees, document storage, forms and surveys, marketing automation plus other available modules that I am not using like certifications, fundraising and more. Switching to GrowthZone saved an incredible amount of time for my team and is super easy to learn - it's very intuitive. However, if you can't figure it out, the documentation and available training videos are abundant! Which was also completely lacking from my old system. I have recommended it to several association leaders. Pros There is so much functionality I didn't even realize I needed and now couldn't live without. It has quite truly saved my staff and me a lot of time. Cons There are still some glitches here and there, and some other features that I would like to see added since they seem (to me at least) to be basic and logical additions. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Nimble](https://www.capterra.com/p/123032/Nimble/)[iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing GrowthZone had what I needed built in, and extra features at no cost that I thought would be great to have - like the admin app and the member plus app. Switched from [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/) They change the one module that kept me with them for so long. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding new features. Your input is invaluable in helping us identify areas where we can enhance our service. Please continue to send over recommendations or requests for new features and our team will review them. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! DL Debbie L. Executive Director Real Estate Used the software for: 1-2 years ### "Assocition Director" August 21, 2024 5.0 Overall, very good and like that we enter once and the information populates in multiple areas Pros Easy integration with NAR and that I have website and data all together Cons The Newsletter/communication platform- hard to use The Financial reports are so difficult to use that our association had to find a totally different way to reconcile. Alternatives considered [Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/) Reason for choosing GrowthZone More User friendly and the cost to switch Switched from [Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/) Growth Zone had many additional features including a website Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the newsletter/communication section and financial reports. We are continuously working to improve our software to provide and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! KC Kaila C. Business Research Assistant Civic & Social Organization Used the software for: Less than 6 months ### "Newbie GrowthZone User" September 17, 2025 4.0 Overall it has been very positive. The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and existing features that I might now be aware of. Pros I am a new user of . As I am delving into its features, I am becoming more and more impressed with the intuitiveness of the platform. Most of the things I wish to try and do within are all doable and very common sense to find and do. Cons The biggest disappointment for me is that it is not automatically linked to my Microsoft Outlook account. This would be a huge help as a feature down the road. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’re finding GrowthZone intuitive and that onboarding, training, and our webinars are helping you make the most of the platform. We also appreciate your suggestion about Microsoft Outlook integration—ideas like yours help guide future improvements. It’s great to know your overall experience has been positive, and we look forward to continuing to support your success as you explore more features! SQ Suzanne Q. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Growthzone is my friend" September 24, 2025 4.0 Overall, I’d rate it a 7/10. Score would be higher if it mixed well with other programs. Clients seem to like it when they sign up for events. Pros The system is very easy to navigate from tab to tab. The reports feature is extremely user friendly. Cons I wish there was an option to integrate with Quickbooks. I understand GZ has a payment portion but I wish they could work together. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re glad to hear you find GrowthZone easy to navigate and that the reporting features are user-friendly. It’s also great to know your clients enjoy the event sign-up experience. We appreciate your suggestion about QuickBooks integration—insights like yours help guide our future enhancements. Your feedback is valuable as we continue working to make GrowthZone as seamless and powerful as possible for our customers. CM Candice M. Membership Director Non-Profit Organization Management Used the software for: 2+ years ### "Membership Director" September 17, 2025 5.0 Pros is very user friendly. I appreciate how easy it is to us and how efficient it is in keeping our membership data organized. Cons The price has increased, without notice, since we signed our agreement but hasn't the cost of everything increased! Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear you find GrowthZone user-friendly and that it’s helping keep your membership data organized efficiently. We understand concerns about pricing changes and truly appreciate your perspective—it helps us communicate more clearly and continue delivering value to our customers. JU Jeffry U. Director of Membvership Non-Profit Organization Management Used the software for: 2+ years ### "Great value for the the cost!" September 17, 2025 5.0 Pros great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!) Cons the ACH options seems cumbersone and other finanacial options are not as clear as they should be but not major issues Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear you’re finding strong value in GrowthZone and appreciate your kind words about our support team—it’s important to us that you can always connect with a real person when you need help. We also appreciate your note on ACH and financial options; insights like this help us refine and improve the experience. JA Jeff A. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Executive Director" September 18, 2024 4.0 I started out with ChamberMaster at a previous Chamber, and now have at my current post. Many things are the same yet still just different enough to be frustrating. BUT....after 3-4 years, I'm pretty much getting used to GZ. Pros There are many, many "things" that can be handled through , though a few other "things" would be nice for our types of industry. Cons The Customer Service turnaround time is very lax. I don't understand why GZ has elected to CLOSE on a Wednesday.....most likely one of the busiest "Chamber" days of the week, leaving many in the lurch, awaiting responses in a more timely manner. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JW Joan W. Executive Director Education Management Used the software for: 1-2 years ### "Satisfied GrowthZone Customer " October 16, 2024 5.0 We are a small national association with only eight employees. has been a terrific partner for us as our first AMS. We have no regrets in making this decision two years ago. Pros is intuitive on the user end, and the support for our internal staff is outstanding. The user support team is accommodating in ensuring our successful implementation of the various parts of the platform. Cons The time it took for our onboarding process was not a issue. This is our first AMS, and preparing for the new platform required a lot of heavy lifting from our staff. Review Source Response from GrowthZone October 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Thanks again for your support and constructive feedback! AW Amanda W. Member Services and Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Product" August 21, 2024 4.0 I have had a very good experience with . When I need help they are always so nice and helpful. There is never going to be a product that can do 100% of what you want 100% of the time. Considering the ease of use this product meets most of our needs. Growthzone has reached out to me several times over the course of 2 years for my thoughts about future improvements, etc. I really appreciate that and feel like I have a voice with GZ. Pros I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for example it is so easy to get everything updated and keep the database clean. Cons I wish the events module was more robust, especially for conferences with exhibitors. It is very basic now. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the events module. We are continuously working to improve our software and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! PM Patty M. Administrator Civic & Social Organization Used the software for: 2+ years ### "GZ has been a good experience for our small chamber!" August 27, 2024 4.0 Overall it's been a good experience. Having a mostly automated way to send invoices once a year has been great for us. Also having a central place for event registrations has been something that we've needed and didn't realize to what extent until using . Pros Their customer service is top notch. They are extremely intentional about the way they handle any question or concern and are very quick with their response time. Cons The support manuals. Some don't give enough detail and others are outdated. It would be also helpful to have more information/examples on the accounting process and a more robust proof-reader for spelling/sentence errors. The email templates can be confusing. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support manuals and accounting process. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MC Matt C. Executive Director Civic & Social Organization Used the software for: 6-12 months ### "Great program with a ton of features!" August 23, 2024 5.0 Very good. Need more time/training to use more functionality. Pros It's an intuitive format that anyone can 'pick up' with very little training. Cons It's loaded with features and content. That's good! I'm in a one person Chamber so it makes it a little difficult to spend the necessary time to dive deeper into the functionality while accomplishing my day-to-day duties. I'd like to have some training and have it provided for very little, to no, cost because we are a small, rural Chamber and I recently took over this position. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. Your input is invaluable in helping us identify areas where we can enhance our service. Please reach out to our team and we're happy to set up a call to help! If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! DT Donna T. Membership Event Manager Automotive Used the software for: 1-2 years ### "AAMA/ Growthzone" September 19, 2024 5.0 Overall, the accuracy of locating members, and contacts, entering in this information is very user-friendly! Pros Ease of navigating through the different menus and options! Cons Sometimes it is hard to navigate the help menu. Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the help menu. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JS Janet S. Administrative and Events Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Experience" August 22, 2024 4.0 has been a great way for our members to see exactly what is happening at the Chamber and is a great way for them to get their business information out to other Chamber members. Pros It is a great way to keep track of everyone and all of our events. Cons Some of the features are a little hard to figure out but I am learning. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the features. Please let us know what questions you have, and we'd be happy to set up a call to walk you through them and provide more resources. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Talk to a Capterra advisor for free and get results within 15 minutes.