# GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GrowthZone the right Membership Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124449/GrowthZone/reviews --- GrowthZone 4.4 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Reviews of GrowthZone Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews D'Ann W RealtorReal Estate, Self-employedUsed the software for: Less than 6 months. “Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“ March 25, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“ September 21, 2025 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“ September 21, 2025 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports.“ September 21, 2025 LZ Lauren Z CEOReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration.“ September 23, 2024 AB Ari B Marketing Technology ManagerCivic & Social Organization, 11 - 50 employeesUsed the software for: 6-12 months. “We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively.“ September 24, 2025 JU Jeffry U Director of MembvershipNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!)“ September 17, 2025 EG Erin G Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work.“ September 18, 2024 ## Showing most helpful reviews Showing 1-25 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tabatha A. Association Executive Real Estate Used the software for: 2+ years ### "Go with GrowthZone" September 18, 2024 5.0 Pros GrowthZone allows us to update multiple databases with one change, which has been a significant time saver for our organization. Implementing online membership applications has also saved time and paper! Cons Onboarding was not the easiest, but GrowthZone walked us through every step. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding your onboarding experience. We are continuously working to improve our process to help make sure the process is as streamlined and simple as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! RD Rhonda D. Executive Director Education Management Used the software for: Less than 6 months ### "User Experience" September 24, 2025 4.0 Support from GrowthZone from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch. Pros I like the simplicity of user engagement. The entire database is easy to navigate. From the business and financial side to website design, the process has been easy. Cons My organization hasn't been with GrowthZone long enough to be able to answer this question. I'm sure I'll have more to say in the next few months. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Customer support was lacking. Sometimes it would take days to get help. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’ve found GrowthZone’s database easy to navigate and that the process—from training to website build—has been smooth. It’s great to know our team has been able to provide the support you need for a successful launch. We also appreciate your openness about your early experience. As you continue using GrowthZone, we look forward to hearing more of your insights and ensuring you have everything you need to make the platform work best for your organization. LZ Lauren Z. CEO Real Estate Used the software for: 2+ years ### "REALTOR Association Review" September 23, 2024 2.0 It's been up and down. Wish we had more support or a rep assigned to us. We have unresolved issues with billing that have been ongoing for many months. Pros Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration. Website builder is easy to use. The platform is overall easy to use and training is available. Cons Unresolved support tickets, long wait for support response. We've been unable to run billing or we have had to run billing with errors. Review Source Response from GrowthZone September 26, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! DS David S. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "A much needed AMS System." September 23, 2024 4.0 Growthzone has been integral for our membership experience. Pros I love how it helps manage all facets of membership. Cons 1\. Site speed. I often find that I am moving faster than the system can keep up. We get the "spinning wheel" quite frequently. It seemed that the site moved faster with the old look. 2. Integration Issues with m1. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) LAMPS was sunsetting the service and I had a good experience with Growthzone from another association. Growthzone worked better at my old association than it does now, and I attribute much of that to the fast implementation. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the site speed and integration capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JD Julie D. EVP Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent software. Onboarding needs improvement." September 24, 2024 4.0 Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals. Pros The software is very robust and has enabled us to build out the infrastructure we needed. Cons in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) More robust tools, contact management, calendar, integrated website. Review Source Response from GrowthZone October 1, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! SS Stephanie S. Principal Construction Used the software for: 1-2 years ### "Good Product/Poor Customer Service" September 19, 2024 4.0 I think the product is generally good and can do what we need. I would like to see the issues noted above addressed. I think a quarterly check-in call with a customer service rep to go over any user questions and educate us on whether we are using the product to the extent we should be would be appreciated and certainly enable me to give GrowthZone and solid 9 or 10 Pros It is fairly user friendly. We switched to GrowthZone from our previous system because it had all the features we wanted. The set up experience was great and our representative was very knowledgeable and wonderful to work with. Cons It is impossible to reach a real person in customer service. When I reach out via telephone or chat it is always for something that is time sensitive, and that I cannot find in the Knowledge Center. I am not reaching out unless it is something that is important to the operations or our association and it is very aggravating to stay on hold forever and sometimes never reach a support person or get a call back. If the question is not urgent, I'm happy to use email. I actually have an item right now that is too complicated to put in either a chat or email that I need help with however I don't have 2 hours to sit on hold. I will probably try to call tomorrow to see if things have gotten any better. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) I liked Memberclicks until they were bought by Personify. When that happened the great customer service went away. Review Source Response from GrowthZone September 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! SS Susan S. Director of Operations and Stratigic Initiatives Non-Profit Organization Management Used the software for: 1-2 years ### "As we become more intentional, we have had challenges" September 19, 2024 3.0 The platform can be tremendously cumbersome. Little inefficiencies compound and become frustrating. Help tickets often take significant time for a response. We've had some wonky things happen that haven't been explainable. That being said, since we are using GZ more broadly than we did a year ago, we have been able to drop other memberships (Mail Chimp, Event Brite, etc). Pros Website and email integration. The ability to easily send emails to our database via lists - while also analyzing open rates is great. Having membership information and events publish directly to the website ensures accuracy and reporting. Cons The website is horribly slow and cumbersome to update. The email designer is not user-friendly. Line spacing, in particular, is not consistent and on occasion is not reflective of preview drafts. I have difficulty creating custom reports. It would be beneficial to have the option to not send confirmation emails to members when registration changes occur. Likewise, a question to not automatically refund payments would be beneficial. When "back end" changes need to be made, the member doesn't need to know. The ability to customize formatting in the email designer and the website integration via a program similar to MS Word would be WAY better. Connecting custom invoices to an event would be helpful. There are a number of additional items we need to be able to track for grant reporting that could use fields - NAICS codes, logging assistance time with a member, number of employees, gross sales, and demographic information are all items we need. The ability to create and distribute surveys would be helpful. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing GrowthZone Website, member directory, event calendar and registration, and email integration are all benefits. Review Source Response from GrowthZone September 23, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the the site speed, email designer and other platform tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MY Michelle Y. Director of Membership and Operations Non-Profit Organization Management Used the software for: 2+ years ### "Great Out-of-the-Box AMS for Small Companies!" September 20, 2024 5.0 Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually. Pros It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years! Cons Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind. Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reason for choosing GrowthZone Price and user friendly-ness were major factors. GZ was just better. Review Source Response from GrowthZone September 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! VR Verified Reviewer President and CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Thankful for GrowthZone!" September 18, 2024 5.0 Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and we are really feeling fairly well versed after almost a year of operating. I think Nov. 8 will be the anniversary to our graduation day last year! Pros I like the ease of tracking and recording keeping including notes and activity levels, etc. It really provides a large amount of information (if we capture the info) that can be stored all in one place! Cons I haven't found a least item yet. I guess my least favorite thing is trying to make our old terminology match with yours and trying to get our minds on the right track to operating the way GZ is intended. Switched from [Membee](https://www.capterra.com/p/2661/Membee/) Membee was antiquated and we needed something that was more user friendly to our team and our members! Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! DH Darlene H. Executive Director Real Estate Used the software for: 2+ years ### "An eye opening experience." September 18, 2024 5.0 Pretty easy onboarding and such an improvement from what we came from! Good reports and easy of sign up for classes and events. Pros \[sensitive content hidden\]!!! and now she is gone! We felt comfortable most of the time and it really is a great platform - once you learn it it is pretty easy to maneuver Cons Sometimes one of our trainers was a bit abrupt. Made us a little weary. but with determination we worked through the kinks Switched from [Navicat Premium](https://www.capterra.com/p/154292/Navicat-Premium/) We were looking for a more robust system to help us with our growing membership. It has improved our performance in the office but our MLS supplier blames all errors on Growthzone...and its due to the fact that we left their system. They have been really rude and hard to deal with. We are about to enter the "Flex MLS" world! Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. We are continuously working to improve our process for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MK Melody K. Professional Development and Business Partner Manager Real Estate Used the software for: 2+ years ### "Great experience with GZ" September 18, 2024 5.0 GZ is easy to use and everyone is very helpful. Always updating to make things better for use. Pros Everything with GZ works smoothly and i enjoy how it pulls everything together. Cons Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol. Switched from [Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/) For better communication, easy of input of information, better website. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JB Julie B. Admin Assistant Real Estate Used the software for: 1-2 years ### "GZ Review 09222024" September 23, 2024 5.0 Overall very good experience. As with all new systems, it takes time to learn the entire program. Even after 2 years, it seems I am still learning something new all the time. Pros Having the ability to access all members information in one place Cons It can get really slow at times which can slow down the processing time. Review Source Response from GrowthZone September 26, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the load time. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MB Marcia B. Association Executive Non-Profit Organization Management Used the software for: 2+ years ### "GrowthZone is a great product -- don't hesitate to make the change!" August 21, 2024 5.0 Sure there have been a few hiccups, but overall, I am so pleased with GrowthZone. I also love all the people -- they are great on the phone, on webinars, and making us all feel like friends at conferences! Pros Coming from another AMS, GrowthZone has saved me so much time on the day to day operations. Dues billing takes moments, rather than days of cutting and pasting. Setting up an event and seeing the results of the event is fantastic. Cons My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If I had to point out one fault, it's that some basic asks haven't been addressed in the queue/vote for improvements. However, we're on our third year now, and despite that, still love it! Switched from [Ramco EAM](https://www.capterra.com/p/357/Ramco-EAM-on-Cloud/) RAMCO was very clunky and frustrating. It required some "more than" basic knowledge of computer programming. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding onboarding and handling of improvement suggestions. Please keep sending recommendations our way. We are continuously working to improve our software and can assure you, we are working on implementing as many suggestions as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! JD Jennifer D. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Happy we made the switch to GrowthZone" August 22, 2024 5.0 We are very happy we made the switch to GrowthZone, and we look forward utilizing all it has to offer with our members! Pros Very user friendly, and has all the features we need to manage and interact with our members. We have even seen an increase in event revenue since making the switch! Cons While the training process was awesome, we seem to have a delay in getting support in a timely manner with questions. Alternatives considered [Chamber Organizer](https://www.capterra.com/p/181046/Chamber-Organizer/)[Membee](https://www.capterra.com/p/2661/Membee/) Reason for choosing GrowthZone We chose GrowthZone because of the features it had available, the customer service we received, and there was a local representative in our area. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Product wasn't user friendly as we wanted and had lots of flaws within the software. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! BB Brittany B. Membership and Business Development Coordinator Renewables & Environment Used the software for: Less than 6 months ### "GrowthZone - An all-in-one amazing database system!" August 21, 2024 5.0 I have been using GrowthZone since April of this year and have used many databases in the past and by far GZ has been the easiest to utilize and grow accustomed to. It is very user-friendly and the customizable capabilities are unmatched! Pros \-Incredible customizable capabilities within reports -Widgets show a great snapshot and are also customizable to what you want -GREAT live customer service (speedy response time) -GZ Help feature is a game changer -System is very user-friendly Cons \-When live customer service is not up, sometimes your inquires do not get responded to within a week's time which is tough when it is urgent Alternatives considered [Mailinator](https://www.capterra.com/p/229657/Mailinator/) Reason for choosing GrowthZone Many - I was not a part of this process though as I joined right after the decision was made so unsure which alternative products were considered. Picked one above as survey would not let me go on until one was chosen. Switched from [Wicket](https://www.capterra.com/p/185762/Wicket/) The system was horrendous and lacking quite a bit of customizable capabilities that were essential to our company. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! KMK Kim Marisa K. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Best Customer Service!" September 24, 2025 5.0 The Chamber's experience is overall extremely positive. When I have questions through the Chat Box, all representatives are patient and helpful. They lead me through the steps when I need assistance. Their follow up is consistent as well. Pros The Customer Service is extremely patient and knowledgeable. When I first began this position, I had many questions with all the tabs, particularly the templates and billing. The customer service was always helpful and the wait time was not extremely long most times. Cons The learning curve was quite difficult at first, but to be fair, I didn't participate in many video trainings. Billing details were difficult for me to understand at first, but it is much easier now that I have had some experience. Review Source Response from GrowthZone October 2, 2025 Thank you for your thoughtful feedback! We’re thrilled to hear that our customer service team has been a reliable and patient resource as you navigated the system. It’s great to know that with experience, billing and other features have become much easier to manage, and that our team has been able to support you along the way. We appreciate your honesty about the initial learning curve — and we’re glad our training resources and support team helped bridge that gap. We’re proud to partner with your Chamber and look forward to continuing to provide the tools and guidance you need to succeed. JU Johanna U. Association Executive Real Estate Used the software for: 2+ years ### "Small Board in Texas" September 17, 2025 5.0 I appreciate GrowthZone's patience with my lack of knowledge in the technology world. Our board is not large enough to have a technology dept so I have to be able to do all of the skills. GrowthZone has helped with this. Pros I am able to ask for online chat help and a real person will help me via chat. That person will send images of step by step directions to fix my problem. Cons Emailing a question is not as fast as chatting with someone. Sometimes, my issue happens after hours, but then I chat the next day and it gets fixed. Review Source KK Kim K. Contractor Program Development Used the software for: 2+ years ### "Growing with GrowthZone" September 11, 2025 5.0 Pros GrowthZone is instrumental in organizing and facilitating member management and support of our membership. Cons When updating web pages, the resizing of photo placement added to website can be difficult and perhaps it is user error. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re happy to hear GrowthZone has been instrumental in supporting your member management. We also appreciate your note about photo placement when updating web pages—our team is always looking for ways to make the process easier, and your input is very helpful. Please don’t hesitate to reach out if you’d like assistance—we’re here to help. RM Ryan M. CEO Government Relations Used the software for: Less than 6 months ### "CEO Oxford-Lafayette, Inc. " September 17, 2025 5.0 I have thoroughly enjoyed learning about the product and preparing to utilize this amazing tool. Grateful for this amazing team of people! Pros The GrowthZone team is incredibly patient! They are so helpful as they take the time to walk you through every facet of their products and services. Cons There is A LOT to cover! This isn't really a knock against Growthzone as much as it is a testament to the capabilities of the program. Review Source AS Annie S. Membership coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Ten mile lake association " September 18, 2024 4.0 Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really got what we were trying to do. Been fixing it ever since. Pros Flexibility and good support lately but we had real problems with your accounting people at the beginning. Cons Not designed for non-profit, so many terms are hard coded that don’t go well with our situation. Also accounting system is not flexible enough for our needs. Still have issues with similar reports not matching our records. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the accounting system, reports and the platform for non-profits. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. Please reach out to your account manager and we can set up time to help answer any onboarding questions and provide more support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! PM Patty M. Administrator Civic & Social Organization Used the software for: 2+ years ### "GZ has been a good experience for our small chamber!" August 27, 2024 4.0 Overall it's been a good experience. Having a mostly automated way to send invoices once a year has been great for us. Also having a central place for event registrations has been something that we've needed and didn't realize to what extent until using GrowthZone. Pros Their customer service is top notch. They are extremely intentional about the way they handle any question or concern and are very quick with their response time. Cons The support manuals. Some don't give enough detail and others are outdated. It would be also helpful to have more information/examples on the accounting process and a more robust proof-reader for spelling/sentence errors. The email templates can be confusing. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support manuals and accounting process. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MC Matt C. Executive Director Civic & Social Organization Used the software for: 6-12 months ### "Great program with a ton of features!" August 23, 2024 5.0 Very good. Need more time/training to use more functionality. Pros It's an intuitive format that anyone can 'pick up' with very little training. Cons It's loaded with features and content. That's good! I'm in a one person Chamber so it makes it a little difficult to spend the necessary time to dive deeper into the functionality while accomplishing my day-to-day duties. I'd like to have some training and have it provided for very little, to no, cost because we are a small, rural Chamber and I recently took over this position. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. Your input is invaluable in helping us identify areas where we can enhance our service. Please reach out to our team and we're happy to set up a call to help! If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LW Lesley W. Event Coordinator Real Estate Used the software for: 1-2 years ### "Growthzone is amazing!" September 18, 2024 5.0 Growthzone customer service and training programs are second to none. They are an amazing company, helpful and truly a unique program for us. Pros Growthzone provides many avenues for our business to contact our clients, billing and event planning. I love the versatility and many uses of the program. Cons I wish that creating emails and communications were more user friendly. I feel limited by the designs I can created and edit. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the email and communication section. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LR Luzviminda R. Admin Coordinator Hospitality Used the software for: 1-2 years ### "GZ overall Review - great medium" September 18, 2024 5.0 Mostly positive for now. It is a powerful medium to use as far as keeping in touch with current and soon to be clients Pros 8 of 10 customer service. Powerful platform. Cons Recently, customer service have become more 24hrs waiting period. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MH Melina H. Membership Development Representative Non-Profit Organization Management Used the software for: Less than 6 months ### "GZ is a great all in one resource to best support your clients" August 22, 2024 4.0 I have only been using since March, but have been very happy with it. I can't comment on cost, because it's through my company. But seems to be well worth it. I like that I can add notes, link task after making updated notes. The events are easy to set up and edit. Pros The ability to have some much info in one place. It's very user friendly and easy to navigate and edit. The way our organization uses it is a life saver. Cons Sometimes the upload drags. I have not tried to send emails directly through the system yet, but a coworker mentioned if it's sent directly through GZ it goes to spam a lot. But she did share there is a way to bypass so will try that at some point. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the upload time and emailing section. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! Talk to a Capterra advisor for free and get results within 15 minutes.