# iSpring Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSpring Suite the right eLearning Authoring Tools solution for you? Explore 1735 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124358/iSpring-Suite/reviews --- iSpring Suite 4.6 (1735) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iSpring Suite Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews SS Sonya S OwnerEducation Management, Self-employedUsed the software for: More than 2 years. “I love that people can take classes on their time schedule, the interactions help me create fun activities, and I can cater to more people with the various language narration options.“ November 20, 2025 Angela K Deputy HIPAA Security OfficerEducation Management, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “There is room for improvement for the tool itself, such as being able to specify where to put line breaks for subtitles and have it carry over to the export (I wasted a lot of time trying to troubleshoot why the subtitles were exporting on a single line).“ February 11, 2026 MH Mohamed H Managing DirectorE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “This resource is not only versatile but also facilitates the creation of engaging and interactive materials, especially in the healthcare sector, by enabling the development of scenarios relevant to patient services.“ November 25, 2025 DH Dave H Technical Assistant, Education ProgramsE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “We didn't like pricing where we are paying for 12 months for the maximum number of learners on our plan, even if we only needed to give individuals access for 4 months.“ November 20, 2025 MH Mohamed H Managing DirectorE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “I particularly appreciate the content library, which includes a diverse collection of characters, icons, and backgrounds that greatly enhance my creativity and allow for effective visual content development.“ November 25, 2025 DH Dave H Technical Assistant, Education ProgramsE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “My only complaint is the pricing, if you have limited users who don't access the content very long, you're paying for months of access which are never used.“ November 20, 2025 IM Ian M eLearning ConsultantE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “The integration with PowerPoint has been vital for most of our online materials with easy publishing to Canvas LMS allowing delivery of materials to many countries.“ February 26, 2026 EH Edd H PrincipalProfessional Training & Coaching, 11 - 50 employeesUsed the software for: More than 2 years. “These issues have at times disrupted workflow and required time-consuming troubleshooting. While support does respond, I have found the process slow and not always effective in resolving the root cause of the problems.“ February 19, 2026 ## Showing most helpful reviews Showing 1-25 of 1735 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Frank B. Creator Education Management Used the software for: 2+ years ### "Making my existing skills even better - a complete platform to create content" March 5, 2026 5.0 I've been using iSpring for 4 to 5 years I think (maybe more?) It's a must-have on my compter for any learning and development work. I even use it for in-person presentation design because I have the flexibilty to make those presetnations more engaging. Pros iSpring has been one of my go-to tools for creating engaging online courses and content. The different ways that I can use my existing PowerPoint skills was what originally made me look at iSpring, and then I discovered just how much more it could do. I like the way that it fits into my existing design workflow and produces excellent online course materials. Cons There aren't too many drawbacks. The library of characters is always expanding, so it used to be harder to find a perfect match for what I wanted, but now that's thing of the past. Review Source Response from iSpring Solutions March 18, 2026 Hi Frank, Thank you for such a kind and thoughtful review! We’re so happy to hear that iSpring has become one of your go‑to tools and that it fits smoothly into your existing design workflow. It’s great to know that your PowerPoint skills continue to serve as a strong foundation while you explore everything iSpring Suite can do. We appreciate your note about the character library. It’s wonderful to hear the recent updates have made it easier to find the right match for your projects. Thanks again for being a long‑time user and for sharing how iSpring supports both your training design. We truly value having you in the iSpring community! SB Sheila B. Lead Training Specialist Hospital & Health Care Used the software for: 6-12 months ### "Overall, a great program that makes it easy to get help when you need it." February 3, 2026 5.0 While the PP‑based platform is easy to navigate, some help articles need to be updated because they provide outdated instructions. Pros The platform is easy to use, and help information is usually easy to find, with clear options to reach support. Cons Some features are hard to find, like the option to hide correct quiz answers, which is buried in an obscure location and difficult to discover. Alternatives considered [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing iSpring Suite I don’t recall all the platforms we reviewed before choosing iSpring, but cost and ease of use were the primary reasons for selecting your software. Switched from [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Captivate changed its platform, which would have required us to rebuild every module we had created. This would have been very time‑consuming, so we used the opportunity to look for an easier platform to learn and maintain. Review Source Response from iSpring Solutions February 16, 2026 Sheila, thank you for sharing such a thoughtful review! We’re glad to hear that you find iSpring Suite easy to use and appreciate the clarity of our support options. If you ever have questions about quiz settings or other features, you can always count on our support team. They’re quick to respond and always ready to help, so please don’t hesitate to reach out anytime at support@ispring.com. We completely understand your choice to switch from Captivate, and we’re happy that iSpring’s user‑friendly design made the transition easier for you. Thanks again for taking the time to share your experience! EH Edd H. Principal Professional Training & Coaching Used the software for: 2+ years ### "Strong Concept, Let Down by Reliability Issues" February 19, 2026 3.0 Overall, iSpring Suite has been a practical and efficient tool for building structured e-learning content, especially when working within a PowerPoint-based workflow. It enables relatively fast course production and produces reliable outputs that work well across devices. However, my experience has been mixed due to recurring technical issues that have affected stability and publishing. While the core concept of the product is strong, these disruptions and the time spent resolving them have impacted confidence when using it for larger or time-sensitive projects. In short, it is capable and convenient, but reliability and support responsiveness have shaped my experience as much as the feature set itself. I am actively looking for an alternative. Pros iSpring Suite is intuitive and easy to use, even for non-technical course creators. It integrates seamlessly with PowerPoint, which makes content development fast and familiar, while still allowing you to build professional, interactive e-learning modules. The quiz tools are strong too. Cons I have experienced repeated technical bugs and inconsistencies, particularly around project stability and publishing. These issues have at times disrupted workflow and required time-consuming troubleshooting. While support does respond, I have found the process slow and not always effective in resolving the root cause of the problems. In some cases, issues have reoccurred, which reduces confidence when working on larger or time-sensitive projects. Review Source Response from iSpring Solutions March 18, 2026 Hi Edd, Thank you so much for your detailed and honest review! We’re really glad iSpring Suite feels natural to use with PowerPoint and helps you create professional courses quickly, especially when it comes to quizzes. We’re truly sorry to hear about the technical issues you’ve experienced with project stability and publishing. If you’re open to sharing, could you tell us a bit more about the specific glitches you encounter when saving or publishing? We’d also love to know what felt slow or less effective when you reached out to support. Thank you again for taking the time to share your feedback. It's incredibly valuable to us. We hope we’ll have the opportunity to improve your experience moving forward. SK Stuart K. Learning and Development Business Partner Consumer Services Used the software for: Less than 6 months ### "SME L&D Team have found the perfect eLearning authoring tool" February 20, 2026 5.0 It is excellent software, extremely easy to use and incredible value for money. The internal assets are very high quality and the resulting packages integrate seamlessly into our LMS. Pros It integrates so effortlessly into PowerPoint that for out less experience eLearning designers it has completely removed the fear of having to develop content. Cons It needs more detailed user manuals; high level videos are ok but sometimes I have complex questions that require more detailed answers and I need to rely on trial and error to figure things out. Alternatives considered [Elucidat](https://www.capterra.com/p/223893/Elucidat/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Lectora](https://www.capterra.com/p/205885/Lectora/) Reason for choosing iSpring Suite Cost, installation requirements, ease of training the team. Review Source Response from iSpring Solutions March 2, 2026 Hi Stuart, Thank you so much for taking the time to share your experience with iSpring Suite. We're glad to know that its PowerPoint integration has removed the fear of content development for your eLearning designers, while delivering high-quality assets and smooth LMS integration. We completely understand your feedback about needing more detailed user manuals beyond high-level videos. Could you kindly share more about the specific learning scenarios where you'd need deeper guidance? In the meantime, our comprehensive user manuals are designed to support course creators like you: https://ispringhelpdocs.com/ispring-suite/ispring-suite-11-59867312.html?isv=b9f7963fc14f45ff95503158631668ae.1772442588.129024589. They're continuously updated, and we'd love to know if they address your needs. Thank you again for your valuable insights and trust. We're grateful iSpring supports your team's success! LM Logan M. Colleague Development Trainer Hospital & Health Care Used the software for: 6-12 months ### "The Perfect Beginner's Course Authoring Tool" March 6, 2026 4.0 Overall I believe iSpring is the perfect program for a beginner in course creation. The plug-and-play style interactions are easy to learn how to use and you get a decent amount of color and slide customization. However as I progress in my career as a course developer, I do find myself feeling restricted by the customization limitations found in iSpring. Pros I like how user-friendly the program is, especially for beginners. I am able to create more interactive courses without a huge learning curve as a creator. The interactions are great for online courses to engage the learner. Cons I have experienced various bugs when uploading the SCORM packages into my LMS, such as letters disappearing from interactions, interactions not working correctly. As I become more advanced in course creation, I would also like more customization in the interactions. Switched from [Lectora](https://www.capterra.com/p/205885/Lectora/) iSpring is more beginner-friendly and quicker to create courses. Review Source Response from iSpring Solutions March 18, 2026 Hi Logan, Thank you for taking the time to share your experience with iSpring Suite! It’s great to know that you find it user‑friendly and that the interactions help make your courses more engaging. We appreciate you pointing out the issues with SCORM uploads and interaction bugs. That definitely shouldn’t be happening, and our technical support team would be happy to take a closer look at those cases. You can reach them anytime at support@ispring.com. It’s also great feedback about wanting more customization options as your skills grow. What specific types of customization or control would you like to have in iSpring Suite? For example, are there particular interaction designs, layout changes, or player adjustments you wish you could make? Thanks again for your thoughtful review. We’re happy iSpring has been a great starting point for you, and we hope it continues to grow with your development journey! kA krisin A. Operations Manager Semiconductors Used the software for: 2+ years ### "Effortless Course Creation with iSpring Max" February 27, 2026 4.0 iSpring Max is an intuitive, easy‑to‑use authoring tool that makes creating professional eLearning content fast and enjoyable. Its seamless text‑to‑speech, customizable designs, and built‑in quizzes make course creation effortless, and publishing to any LMS is smooth and reliable. A fantastic all‑in‑one solution for modern training needs. Pros iSpring Max has quickly become one of my favorite eLearning development tools. From the moment I opened it, the platform felt easy to use, intuitive, and incredibly well‑designed. Even without extensive training, I was able to jump right in and start creating polished, professional content. One of the standout features for me is the text‑to‑speech conversion. It’s remarkably smooth and natural‑sounding, saving hours of recording time while still maintaining a high‑quality learner experience. Paired with the ability to add interactive quizzes, it becomes effortless to build engaging courses that keep learners involved and boost knowledge retention. Customization options are another major win. iSpring Max offers flexible design tools, templates, and settings that let you tailor every piece of content to match your brand or training needs. Whether I’m building a quick refresher module or a full multi‑lesson course, I always feel in control of the final output. Finally, publishing and uploading couldn’t be simpler. With just a few clicks, I can export SCORM‑compliant packages and upload them directly to our learning management system without any compatibility issues. The process is fast, seamless, and dependable. Overall, iSpring Max is a powerful, user‑friendly, all‑in‑one solution that makes course creation not only manageable but enjoyable. Highly recommended for anyone looking to build professional eLearning quickly and effectively! Cons The iSpring project folder tree creates pain points. The tool generates a large, cluttered directory filled with numerous subfolders, each containing assets, media, and configuration files. While this may be necessary from a technical standpoint, it’s not user‑friendly. Managing or moving project files becomes unintuitive because everything must stay in its exact folder structure for the project to remain functional. Accidentally moving or renaming a folder easily breaks links or corrupts the project. For teams trying to organize many courses—or store them in shared directories—this rigid folder tree introduces unnecessary complexity. Switched from [Brainshark](https://www.capterra.com/p/79808/Brainshark/) Enterprise license was too costly and therefore switched to a more affordable solution that fully met our needs Review Source Response from iSpring Solutions March 18, 2026 Hi Krisin! Thank you for taking the time to leave such a thoughtful review. We’re so happy iSpring Suite has become one of your favorite tools! It’s great to know that it helps you create professional‑quality training content with ease. We’re especially glad the interactive quizzes and seamless LMS publishing make the whole process smoother. Thank you for your feedback about the folder structure. We understand how important file organization is, especially when working on multiple courses or collaborating with a team. The current folder hierarchy is designed to ensure stable project performance and preserve all linked assets, which is essential for reliable SCORM output. This setup helps maintain the integrity of your course once it’s published and uploaded to an LMS. If you ever run into any technical issues, please reach out to our support team at support@ispring.com. We'll be happy to help and find a solution together. Thanks again for sharing your experience and for being part MM Matthew M. Learning and development Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent Tool for Personalised and Impactful eLearning" February 25, 2026 5.0 iSpring has been a great and effective tool for boosting learner engagement and creating impactful learning. It also allows for a high level of personalisation. The support has been excellent! Pros iSpring is very easy to use when creating learning content. It has great accessibility features and offers highly customisable interactions. The interactions and quiz elements are flexible, and the reporting options when exporting are excellent. I especially like that you can send individual quiz responses. Extra features, such as the resource section, are also really useful to have. Cons Cons are minimial a this point and would say that the system could use more layering to allow for branching situations and drive the learner journey. At times, learning can be quite linear, but not a huge issue. Alternatives considered [Evolve](https://www.capterra.com/p/173996/Evolve-Authoring/)[MindSmith](https://www.capterra.com/p/10019493/MindSmith/) Reason for choosing iSpring Suite Great service, and ease of use. Additionally the PowerPoint integration made converting learning much easier. Switched from [Easygenerator](https://www.capterra.com/p/129281/Easygenerator/) Needed an authoring tool that created more accessible and interactive learning and allowed for creative design. Review Source Response from iSpring Solutions March 2, 2026 Hi Matthew, Thank you so much for taking the time to share your experience with iSpring. We’re thrilled to hear that iSpring Suite makes it easy to create accessible and interactive learning experiences, and that features like customizable interactions, flexible quizzes, and detailed reporting have been especially useful in your projects. It’s great to know that our PowerPoint integration and responsive support team have also contributed to a smooth and efficient workflow. You’ve made an excellent point about introducing more layering and branching. Could you please share more details about the scenarios in which you plan to use this? Your perspective helps us see how iSpring works in real projects. Thank you for pointing out both what works well and what could be improved. We truly appreciate your time, your insights, and your trust in iSpring! RRMR Rehjino Rence Matthew R. Senior Instructional Designer Outsourcing/Offshoring Used the software for: 6-12 months ### "A Straightfoward Authoring Tool" February 26, 2026 4.0 Unlike the other tools which would require training and mastery, iSpring made it easier to adapt and learn the basics to equip you into creating self-paced course right away Pros I like how convenient it is to use, since it just sits right in the ppt ribbon. It feels really natural to work with, no steep learning curve, no complicated setup. It's pretty user-friendly and makes creating training content way easier and faster for me Cons This might just because I haven't ventured on all its function but some commans feel bit limited and rigid. There are times when I wish tools were more flexible or customizable, like when I'm trying to automate something to be bit more creative or specific. Nothing major though Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) We decided to make the switch as we are looking for a tool that is more straightforward and will be really user friendly and easy to use Review Source Response from iSpring Solutions March 5, 2026 Hi Rehjino, We’re really grateful and appreciate you taking the time to share your experience with iSpring Suite. It’s nice to hear from you that iSpring Suite’s integration with PowerPoint makes creating training content faster and more intuitive for you. Our focus is on helping our customers create impactful courses, not on figuring out a new authoring environment. We also appreciate your thoughts on flexibility. Some commands are designed to keep processes streamlined, but we’re constantly looking for ways to offer more customization and automation options. If you’re open to it, we’d be happy to learn a bit more about the specific scenarios and features you’d like to see more flexibility in. We’re glad iSpring Suite is helping you get projects done efficiently, and we look forward to continuing to support your training initiatives! MJ Melissa J. Talent Enablement Facilities Services Used the software for: Less than 6 months ### "Easy to Use Tool!" February 20, 2026 4.0 Easy to use, amazing customer support, and really seamless in the application build out. I especially take advantage of the interactive quizes, surveys, and role plays. I am a huge advocate for the AI text to Speech, making the content sustainable across years of use. I also appreciate the publishing options for various methods of sharing! Pros In the world of ever changing technology and innovation, I appreciate using iSpring for content creation because there are always improvements, AI capabilities, various characters/backgrounds/images, and methods of publishing! This has become a very versatile app used everyday! Cons It can be frustrating to save the files onto my computer and stop the Microsoft 365 collaborative piece to this. I know the iSpring application can house things in the Cloud, but I am the sole user of the application. Also, I wish I had saved all iSpring folders in one central location. Now they populate all over my desktop and cannot be moved if you would like to change anything. I also struggle not using my computer at all when rendering a video. This is strange and very inconvenient. Alternatives considered [Genially](https://www.capterra.com/p/146861/Genially/) Reason for choosing iSpring Suite AI text to speech was the forfront of my mind. The cost made this so easy. Other products use a credit system and it was quite limited for the amount of money paid. Switched from [isEazy Author](https://www.capterra.com/p/167820/isEazy-Author/) Cost and AI capabilities. I researched several that my team uses and compared the overall capabilities. I needed text to speech, interactive components, costs effective, ease of use in a short period of time, and multiple methods for publishing. Review Source Response from iSpring Solutions March 2, 2026 Hi Melissa, Thank you so much for sharing your experience and for being such an enthusiastic daily user of iSpring Suite. We're truly delighted to hear how our AI text-to-speech, interactive quizzes, surveys, role plays, and flexible publishing options make your content creation so versatile and sustainable. We completely understand your feedback about centralizing projects and improving local file saving. It's a valuable insight that helps us make the experience even smoother. Thank you again for your time and kind advocacy. We're grateful iSpring supports your everyday content creation! VR Verified Reviewer Deputy HIPAA Security Officer Education Management Used the software for: Less than 6 months ### "I use iSpring. It's OK!" February 11, 2026 4.0 Pros iSpring Tech Support Specialist, \[sensitive content hidden\], was extremely responsive and followed up with me when I missed an email. His speed, patience and accuracy is actually why I'm writing this review! iSpring's narration features are some of the best I've worked with, and the UI is clean and largely easy to use, especially for the quizzes and interactive learning tools. Course creation is a snap compared to other tools like Adobe Captivate. Cons Their AI Assistant is laughably bad, as it often gave instructions for phased out features, even after specifying only to search through documentation for Suite 11. It was frustrating to waste so much time on it when an email to their support team solved my issue in minutes. There is room for improvement for the tool itself, such as being able to specify where to put line breaks for subtitles and have it carry over to the export (I wasted a lot of time trying to troubleshoot why the subtitles were exporting on a single line). The Slide Properties window is also one of the less intuitive interfaces iSpring has. Ultimately, the cost seems to be high for a PowerPoint plugin but is competitive for the other instructional design options on the market (or lack thereof). Switched from [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Captivate has a terrible interface and user experience and poor support. Review Source Response from iSpring Solutions March 2, 2026 Hi, Thank you so much for your detailed review and your kind words about our tech support team. We’re thrilled to hear that their responsiveness, patience, and accuracy made such a positive impact. It’s wonderful to know that iSpring’s narration features, clean UI, and quizzes help you create courses faster than with tools like Adobe Captivate. We completely understand your frustration with the AI Assistant referencing outdated features, subtitle line break controls, and the Slide Properties interface. Your feedback on these specific workflows is incredibly valuable and helps us prioritize future improvements. We truly appreciate your time and trust. They mean a lot to us and help make iSpring even stronger. MA Marina A. Owner, Instructional Designer E-Learning Used the software for: 2+ years ### "The Most Practical eLearning Tool in My Arsenal " November 21, 2025 5.0 As an instructional designer with almost 20 years of experience, I've worked with many different authoring tools. However, iSpring Suite has become one of my favorite tools in my instructional design arsenal. It’s easy to use, fast to learn, and genuinely reduces production time. Especially now, with the AI assistant that creates outlines, draft slides, and simplifies text for cognitive load reduction. I’ve used iSpring in higher education, corporate environments, and with consulting clients, and everyone loves it. It’s an excellent tool for anyone who wants speed and reliabilit without compromising instructional design quality. Pros What I like most about iSpring Suite is how much time it saves me without lowering instructional quality. Because it works right inside PowerPoint, I can get SMEs and faculty up and running in minutes. Recently, one of the professors sent me five pages of unstructured notes the night before a deadline. I used iSpring’s AI to generate a clean outline, draft the first slide deck, and create a few scenario examples. What normally takes 3–4 hours took under one hour. The scenario builder is also fantastic. I use it to create realistic advising conversations, student support role-plays, and customer service scenarios without needing any support from the tech team. I also love their customer support. It’s super fast and everyone is very knowledgeable! Cons I’d love to see a bit more layout flexibility and more modern visual templates. Since the tool is built on PowerPoint, the visual design is only as flexible as PowerPoint allows. It works well for 95% of my projects, but occasionally I wish I could customize layouts beyond what PPT offers. Alternatives considered [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Reason for choosing iSpring Suite I didn’t choose Captivate because the learning curve is much steeper and the interface feels less intuitive Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) iSpring is more affordable for what I need while still giving me reliable SCORM exports and strong scenario-building tools. Review Source RN Roland N. Training Manager Airlines/Aviation Used the software for: 2+ years ### "iSpring Customer Support and Help Files" October 8, 2025 5.0 Overall my experience with iSpring Suite 11 and iSpring Learn is VERY positive. They are constantly making improvements and have actually passed on some of my suggestions to their development team. Pros The ease of use as it ties into Power Point so easily. Customer Support has ALWAYS been quick, courteous and spot on. They are very patient, even if I have had to have them help me with a problem that they provided help in the past. Cons I wish that there was a printable pdf help file. The online only help is not easy to navigate and difficult to easily find the information I need. You cannot print the online help file due to the webpage setup. iSpring, PLEASE develop a downloadable pdf help file. Alternatives considered [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Reason for choosing iSpring Suite Adobe is way overpriced and the learning curve requires more time than I can give it. Review Source Response from iSpring Solutions November 7, 2025 Roland, thank you for sharing your thoughtful feedback. We’re genuinely grateful that you highlighted the seamless PowerPoint integration and our responsive, patient customer support. It means a lot to us that you’ve felt supported. We hear your request for a printable PDF help file and understand how a downloadable manual could improve navigation and accessibility. Have already passed this along to the product team as a concrete improvement idea. Roland, so much grateful for your trust and for being part of our joint journey! MD Mark D. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Decent, but not the best, iSpring Suite." March 5, 2025 4.0 A decent program for those on budgets originally, although not so much now. Pros I've used them off and on over the years, paying for a subscription for the year. However, I wasted my monies and they wouldn't refund it. Ease of use for limited feature set. Easy import and export. Cons About half the features of the big players. Very limited look and feel, interactive pieces, and overall course. Alternatives considered [Lectora](https://www.capterra.com/p/205885/Lectora/) Reason for choosing iSpring Suite We were mainly testing, and didn't choose it per se. It wasn't good enough. Switched from [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Looking for cheaper alternatives. This is not it. Review Source Response from iSpring Solutions April 15, 2025 Mark, thank you for sharing your thoughts on iSpring Suite. It's clear that your experience highlights some important aspects, particularly the limitations in features and overall aesthetics compared to more robust platforms. We appreciate your feedback regarding the ease of use and import/export features, as well as your concerns about the limited feature set compared to larger competitors. We strive to provide value for our users, especially those on a budget, and we regret that your experience did not meet your expectations. Your insights are invaluable as we continue to improve our offerings. ED Emily D. Owner Hospital & Health Care Used the software for: 2+ years ### "Great products" January 29, 2025 5.0 Great. Large learning curve for how I am using products. Pros Many products to meet needs of many different uses. The customer service is wonderful! Cons Limitations for creating multiple "questions" on one slide within quizmaker and display of reporting options (email vs. within ispring market). Some don't integrate well. If more robust dropdown question types were available within ispring space (instead of quizmaker) it would be easier! Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing iSpring Suite didn't offer question types and reporting options Review Source Response from iSpring Solutions April 15, 2025 Emily, thank you for your fantastic review! We’re thrilled to hear that you find our products diverse and our customer service wonderful. We appreciate your feedback on the limitations in quizmaker and reporting options, as well as your suggestions for more robust dropdown question types in iSpring Space. Your insights are invaluable as we strive to improve our offerings. We're glad you've chosen iSpring Suite over alternatives like Articulate 360, and we look forward to supporting you on your learning journey! JM Jason M. Training and Competency Coordinator Oil & Energy Used the software for: Less than 6 months ### "Very simple and intuitive eLearning tool with fantastic after sales support." April 10, 2025 5.0 I love it. It makes creating, authoring and converting PowerPoint presentations into eLearning packages a breeze. Pros Very easy and intuitive to pick up and use. The after sales support is amazing. Cons Some functionalities are a little difficult to find at first. Alternatives considered [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Reason for choosing iSpring Suite Brand recognition and the promise of after sales support. Review Source Response from iSpring Solutions April 15, 2025 Jason, thank you for your wonderful feedback! We're thrilled to hear that you find our eLearning tool easy and intuitive to use, and that our after-sales support has met your expectations. We appreciate your note about functionalities being a bit difficult to find initially; we continually strive to improve user experience. It's great to know that converting PowerPoint presentations into eLearning packages has been a nice experience for you. Your trust in iSpring Suite and our brand recognition means a lot to us! RJ Raymond J. Warehouse Manager Food & Beverages Used the software for: Less than 6 months ### "Great Product at a Great Value!" March 3, 2025 5.0 It's been great so far - we're still new to it but so far, so good. The company was a pleasure to work with in getting the software and setting up and very helpful when I had questions. Pros It's user friendly and easy to use. Creates a much more engaging and readable quiz/course for our staff to use. It's AI summarizing/course creating capabilities make it a great resource if you already have a lot of documentation, SOPs and policies. Cons Sometimes getting used to going between the PowerPoint add-on and the main iSpring portal isn't too intuitive. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing iSpring Suite I don't remember the others we looked at during our search. Google Forms is what we used before though and iSpring is far superior in every way. Review Source Response from iSpring Solutions April 15, 2025 Raymond, thank you for your fantastic review! We're thrilled to hear that you find iSpring Suite user-friendly and a valuable resource for creating engaging quizzes and courses. It's great to know that our AI capabilities are helping with your documentation needs. We appreciate your feedback regarding the navigation between the PowerPoint add-on and the main portal; we'll continue to improve this experience. We're glad you had a positive experience with our support team as well. Thank you for choosing iSpring over alternatives like Google Forms! JB Jace B. Training Specialist Chemicals Used the software for: 2+ years ### "If you want to start with an LMS and then stay with it, iSpring is the one." November 21, 2025 5.0 Absolute value for the money! Any type of issue that I've ever had customer support was right there to work me through it. Pros The people are great and the product delivers easily. You don't have to learn a new skill. Create courses easily for interactive learning with online presence. Cons While I'm sure it is easier for them to manage, I don't really like the community method of improvement suggestions. Switched from [Vector LMS for Industrial](https://www.capterra.com/p/209683/Convergence-Training/) very limited authoring and LMS capabilities. Review Source JR Janna R. Professional Development Coordinator Education Management Used the software for: 1-2 years ### "iSpring customer support " June 3, 2025 5.0 iSpring suite is responsive to making improvements to their product. I love the flexibility of creating customized courses for our EMS agency. It allows me to use branding, video footage, and make my own vision come to life without extensive coding or other skills to create learning paths, animations, and other course elements. The interactive quizzing and interactions features are great. I've been able to create company characters using photos of our actual staff and backdrops of our EMS agency operations to create meaningful and customized segments in new training modules. Pros User friendly course creation. Utilizing power point as the base foundation makes course creation a breeze as well as collaborating with SMEs from other departments. I can have them send me a presentation and then turn it into an interactive and engaging course using best practices of adult learning and course design. Cons I'm old school so I prefer to call a help line and get support over phone or video chat. But the support team is helpful. When I open a ticket, I typically get a response by the next day. Sometimes it doesn't quite answer exactly what I need so the back and forth can be frustrating but they often get to the root of the issue on the first or second back and forth. Review Source Response from iSpring Solutions June 17, 2025 Janna, thank you so much for your lovely review! We are thrilled to hear that you've found the iSpring Suite user-friendly and effective for creating interactive courses tailored to your EMS agency. It’s incredibly inspiring to see how you've incorporated photos of your actual staff and your agency’s operations into the training modules. This personal touch not only enhances engagement but truly brings the content to life. We appreciate your feedback regarding our support; we strive to improve consistently and ensure your experience is seamless. Thank you for being a part of our iSpring family. We're excited to see what you create next! BK Bhavani K. CEO E-Learning Used the software for: 6-12 months ### "CEO and Founder " December 22, 2025 5.0 The overall experience was intuitive and user friendly. I was able to create professional looking e learning content without needing any prior training or additional courses, which made the entire process efficient and seamless. Pros • iSpring Cloud is extremely easy to use, even when building complete courses from scratch. • I can create content, images, quizzes, and assessments all in one place without relying on multiple tools. • The end to end workflow allows me to design, build, and finalize a full course without any external platform integrations. • The built in content creation features save significant time and reduce technical friction. • The flexibility to export the final course as a SCORM file and seamlessly upload it into an LMS is a major advantage. • Overall, iSpring Cloud offers a streamlined, all-in-one solution that supports both instructional design and efficient deployment. Cons I do wish iSpring Cloud had a built in capability to rate courses and issue verifiable certificates. A feature that allows learners to receive a certification upon completion and showcase it directly on LinkedIn would significantly enhance learner motivation, credibility, and course visibility. This would be especially valuable for professional learning and continuing education use cases, where validation and recognition matter just as much as content quality. Review Source GV Guillaume V. CEO E-Learning Used the software for: 2+ years ### "Best tool to create eLearning content direct from your PowerPoint" November 24, 2025 4.0 It's a great solution to create elearning content, very easy to use and almost not necessary to have user training Pros It's easy to create elearning content because of the integration with PowerPoint, so the onboarding for newly hired colleagues is short, they know how to work with Powerpoint so they can easily use iSpring Suite Cons It's not working on mac, we use macbooks to and would love to use iSpring Suite direct on Apple instead of Windows Review Source AK Anna K. Quality Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "iSpring - a very good tool!" October 22, 2025 5.0 I have been using iSpring Learn for more than 6 months now and I am very satisfied with all the solutions it gives me in my daily work. Pros The platform is easy to use and very helpful in onboarding process. With iSpring Learn we can ensure that every new employee receives the same high quality training, regardless of their location or departament. Cons I have not found any aspects that I do not like that would matter so far. My first experience was very good. Review Source Response from iSpring Solutions November 1, 2025 Anna, thank you very much for your positive and friendly review. So much encouraging to see that iSpring has helped you grow the level of training in your vastly-spread team. Should you require scaling your results to even more learning scenarios and other employee groups, our Account team is always there for you! JW Jason W. Instructional Designer E-Learning Used the software for: 2+ years ### "Best in the business" November 21, 2025 5.0 Have been using it for years. Wouldn't think of using a different platform. There are few programs that allow you to integrate sound into your projects. Pros It's ease of use sets it apart from other multimedia software. It has many easy to use features that are all intuitive! Cons I wish there was better accessibility features. The closed captioning is not great. I wish there was an easier way to add captions. Review Source AG Arif G. Technical Manager Computer Software Used the software for: 2+ years ### "Very user friendly iSpring Suite Max" November 23, 2025 5.0 Overall excellent for SMEs: easy for non-technical staff to design learning. Support is responsive and templates speed up course build. Pros Very user-friendly interface and fast course creation. I was able to convert PowerPoint into interactive lessons in 10 minutes. Cons Would like more advanced layering and conditional interactions similar to Articulate — this would let us build richer branching scenarios. Review Source JP Jennie P. Assistant Director Education Management Used the software for: 2+ years ### "Makes Learning Easy and Fun" March 12, 2025 5.0 Great product, we have been using it for several years. They keep updating the software and add features that my end users like. Pros Very user friendly. Makes PowerPoints interactive and easy to digest. Includes accessibility. Cons You have to download the whole course before you can preview it, however, it's fairly fast. Review Source Response from iSpring Solutions April 1, 2025 Jennie, thank you so much for your kind words! We are delighted to know that you find our product intuitive and effective in transforming PowerPoint presentations into enjoyable and accessible experiences. It’s wonderful to learn that your team has been utilizing our software for several years and values the regular updates and added features. Your feedback about the course preview process is important to us; we're constantly striving to improve user satisfaction. Our aim is to exceed your expectations with our tools. Look forward to surving you further! GW Greg W. Director E-Learning Used the software for: 2+ years ### "Love iSpring Suite" February 6, 2025 5.0 Have used since 2016 and am very happy with it. Support has often been brilliant. Pros Great tool for publishing power points so that user cannot edit. Ideal for courses/lessons. Expiry date feature is excellent. As is the quiz feature. Cons n/a I really rate the product. It is excellent - you can download a trial version and see for yourself Review Source Response from iSpring Solutions April 15, 2025 Greg, thank you for your wonderful feedback! We're thrilled to hear that you love iSpring Suite. It's great to know that features like the expiry date and quiz options have been beneficial for you. We truly appreciate your loyalty since 2016 and are glad our support team has met your expectations. Your recommendation to try the trial version is invaluable, and we look forward to continuing to support your e-learning journey! Talk to a Capterra advisor for free and get results within 15 minutes.