# EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of EZO

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

RP

Raavi P

ConsultantComputer Software, 10,001+ employeesUsed the software for: 1-2 years.

“Over all I had very good experience using EZOffice inventory where I can allocate assets to new users as well as able track the inventory in warehouse so that’s based on info I can take necessary actions and at the time of I audit I can show the report very smooth“

August 9, 2024

ap

abdiel p

AITArchitecture & Planning, 51 - 200 employeesUsed the software for: I used a free trial.

“The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.“

December 4, 2025

SJ

Samantha J

Project coordinatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“I love the different options and versatility for each product type you can really keep track of everything from expenses to quantities, it keeps things super efficient in our business!“

September 25, 2024

HD

Hala D

Chemist IIAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.“

February 12, 2025

HD

Hala D

Chemist IIAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product.“

February 12, 2025

NB

Nick B

Office AssitantLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: 6-12 months.

“The items have images in the search bar but I can't see them in the search results unless I open up that asset.“

January 22, 2025

BA

Bakhtiyar A

QA TechnicianComputer Games, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“It allows user to use the application without any difficulity and does not use any complex systems.“

January 22, 2025

NG

Nick G

Assistant AccountantAutomotive, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“That I can't customise the depreciation rate to calculate it daily.“

July 25, 2024

## Showing most helpful reviews

Showing 1-25 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alwin N.  
Purchase Officer  
Printing  
Used the software for: Less than 6 months

### "Review of EZOfficeInventory"

June 10, 2024

5.0

This software meets our necessities. Our company is fanned out across the UAE and this permits us to follow the proprietors of every resource alongside planning their areas the nation over. Helpful "Receiving" and "Issuing" highlights function admirably for resources that much of the time change hands.

Pros

Ease to Use and understand Inventory Management is very accurate Asset Management is easily handled User Interface is simple and easy to understand. Traceability is very good.

Cons

Few Missing Features are there. Challenges in Usage for first time beginner Some Confusion at the initial stage

Review Source

NB

Nick B.  
Office Assitant  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Easy to use, search needs minor improvements"

January 22, 2025

4.0

Pros

The application is easy to navigate and use. Keeping track of inventory is made simpler. The location feature makes looking for new areas to reach easier.

Cons

The search feature can be a bit clunky and exhaustive. The items have images in the search bar but I can't see them in the search results unless I open up that asset. It should be there in the search results as well.

Review Source

JF

Javier F.  
Partners Responsible  
Consumer Electronics  
Used the software for: 1-2 years

### "EZOfficeInventory is a game-changer for keeping track of office equipment and inventory. It’s made my job so much easier!"

September 25, 2024

3.0

Pros

I love how easy it is to check in and check out equipment, and the mobile app is super handy for on-the-go access.

Cons

The report customization options are a bit limited, and I wish there were more integrations available with other software we use.

Review Source

AB

Alok B.  
Lead Analyst  
Investment Management  
Used the software for: 1-2 years

### "Impressive Asset Management Software"

January 24, 2025

5.0

The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive.

Pros

The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users.

Cons

Customer Support can improve. It should provide 24X7 CS for the customers.

Review Source

TR

Teana R.  
School Operations Manager  
Education Management  
Used the software for: 1-2 years

### "EZ Office Readiness "

October 9, 2024

5.0

Experience has been great and helped me to stay organized with school technology.

Pros

The organization of the website and the easiness to find device information.

Cons

Checking Devices in and out. Assigning chrome books to teachers.

Review Source

AF

Angel F.  
IT Manager  
Automotive  
Used the software for: 1-2 years

### "EZOfficeInventory makes tracking our office equipment a breeze!"

November 21, 2024

5.0

Pros

The software is intuitive and keeps everything organized. It's easy to use and saves us time.

Cons

The reporting features could use some improvement, and it would be helpful to have more customization options.

Review Source

JPE

John Philip E.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Great Asset Tracker"

December 12, 2024

5.0

It's easy to navigate and fill-up; no difficulties encountered along the way.

Pros

They are up to date in tracking borrowed assets and well-organized as well

Cons

So far, I haven't encountered any issue with EZOfficeInventory yet. So, none.

Review Source

CH

Chaya H.  
Speech Pathology  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great for organizing"

January 6, 2025

5.0

Pros

Made it so easy to know what materials were available. I could even reserve in advance to make sure I have what I need for work!

Cons

Can be a bit difficult to search with similar materials.

Review Source

SJ

Samantha J.  
Project coordinator  
Construction  
Used the software for: 2+ years

### "Welovebuildertrendatgooddeedspainting"

September 25, 2024

5.0

I got to use this to implement a whole inventory system for a painting company. It was a great experience for me, the company president, and the crew. Knowing what you have and what you need saves so much time and helps you save resources.

Pros

I love the different options and versatility for each product type you can really keep track of everything from expenses to quantities, it keeps things super efficient in our business!

Cons

Nothing really I even enjoyed the training

Review Source

DC

Donnathan C.  
MultiMedia  
Photography  
Used the software for: Less than 6 months

### "Best Product "

December 12, 2024

5.0

I think they are phenomenal with the inventory and all of the equipment are really well provided

Pros

They have many high quality equipments and are very usable

Cons

Is that the guide is very well provided with mostly me having to figure it out on my own

Review Source

DC

Debinson C.  
Director Asset Management  
Oil & Energy  
Used the software for: Less than 6 months

### "Director of Asset Management"

September 18, 2024

5.0

I like it, it is so fast and easy to use

Pros

Fast, easy to use, general goods point and so funny during daily work

Cons

At moment I don't have any negative comments

Switched from

[Infor OS](https://www.capterra.com/p/119914/Birst/)

Because INFOR EAM has few option to manage tools

Review Source

JR

John R.  
TechOps lead  
Information Services  
Used the software for: 1-2 years

### "Why should we use EZ-Inventory and Why not"

November 8, 2023

5.0

It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system.

Pros

Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI

Cons

There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

Alternatives considered

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Reason for choosing EZO

so manage engine has some limitations, It only store the data of laptops which has their agents installed on the devices. We used to buy bulk devices and we cann't install manage engine agents on all the devices in a go, It very painful task, so we decided to go for a solution on which we can upload all the assets inventory by excel sheet.. That's the big reason to switch on EZ-inventory.

Review Source

SN

Shannon N.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "EZO in IT at SIU"

July 21, 2023

5.0

We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were very manual and difficult to find items, especially with the increase of remote workers after COVID. Now everyone can respond to an inventory audit from wherever they are located on their own to acknowledge possession of the assets they have.

Pros

I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.

Cons

One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[eQuip](https://www.capterra.com/p/152267/eQuip-Enterprise-Asset-Management/)

Reason for choosing EZO

It has the the desired functionality for a lower cost compared to others evaluated. We pay for a given number of users and a max number of active assets. The ability to attach equipment loan forms, images of assets, and user accountability make this a great tool.

Review Source

DS

Dean S.  
Managing Director  
Construction  
Used the software for: 6-12 months

### "It's good to know what we have and where it is !!"

July 7, 2021

5.0

Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives considered

[ToolHound](https://www.capterra.com/p/83508/ToolHound/)[Construction Tool Tracking System](https://www.capterra.com/p/161174/ShareMyToolbox/)

Reason for choosing EZO

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Review Source

Response from EZO

July 15, 2021

Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.

DK

Duane K.  
Business Development Manager  
Events Services  
Used the software for: 2+ years

### "The Ease of EZOFFICEInventory"

August 13, 2020

5.0

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

Pros

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

Cons

As soon as I have an answer I will update. We are very pleased with the software.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing EZO

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Review Source

Response from EZO

September 2, 2020

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

EG

Emily G.  
Radiologic Technologist  
Medical Practice  
Used the software for: 6-12 months

### "Ez inventory"

January 22, 2025

5.0

Pros

Extremely user friendly and very efficient!

Cons

Honestly I’m not sure I have an opinion on this.

Review Source

EQ

Eduardo Q.  
Student  
Fine Art  
Used the software for: Less than 6 months

### "Great but would want more details"

December 25, 2024

5.0

It was overall great and very easy to use after learning how to use it.

Pros

It was very efficient and very understanding for the quickness I needed the gear and delivered for well.

Cons

The gear I checked out (black magic) did not describe the additional contents of the package, like batteries, no lense, etc. So kr was hard to figure out what I needed to get overall.

Review Source

JA

Jacob A.  
Intern Student  
Education Management  
Used the software for: Less than 6 months

### "My Experience using EZOfficeInventory"

August 11, 2024

5.0

Effective tool for asset management despite a learning curve with its interface.

Pros

Comprehensive asset tracking features that streamline inventory management and enhance organization.

Cons

The user interface can be unintuitive and challenging for new users.

Review Source

DL

Daniel L.  
Lead wireman  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "EZ is AWesome"

November 28, 2024

5.0

easy use. up to date info, helped me find exactly what I was looking for

Pros

easy to access and see the inventory. can figure out how to navigate quickly

Cons

not much. like all new programs had to navigate a bit to figure out

Review Source

AT

ABAYOMI T.  
IT hep desk specialist  
Education Management  
Used the software for: Less than 6 months

### "Easy Inventory management "

September 13, 2024

5.0

It’s easy for me to update the inventory, scan the code and provide the actual quality taken out of the inventory.

Pros

Easy accessible and the QR code options.

Cons

The app currently meets all my demands..

Review Source

AM

ANN M.  
INVENTORY  
Construction  
Used the software for: 6-12 months

### "INVENTORY ASSET"

March 27, 2024

5.0

I ENJOY THE EASE WITH WHICH TO ENTER INVENTORY AND THE UPLOADING OF THE PICTURES

Pros

I LIKE THE EASE OF FINDING THE PRODUCTS I PUT IN THE SYSTEM AND HOW TO CATAGORIZE EACH ITEM

Cons

THE SCANNING IT NEEDS TO BE MORE USER FRIENDLY AND THE TRACKING NEEDS TO BE IPROVED

Review Source

JS

Jay S.  
Production Lead  
Religious Institutions  
Used the software for: Less than 6 months

### "EZOfficeInventory Review"

August 29, 2024

4.0

Pros

Easy to use and the layout is easy to understand.

Cons

It would be nice if you could upload an image of the item that can be seen next to the name of the item. In case you can only identify what the item looks like when you don't know what it is called.

Review Source

GC

Gokhan C.  
Researcher  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Useful for inventory management "

June 12, 2024

5.0

Highly recommend for big labs and companies

Pros

Great for managing and checking the availability of the inventory rather than looking around

Cons

The app version needs improvement on user interface.

Review Source

MG

Michael G.  
Help Desk Analyst  
Government Administration  
Used the software for: Less than 6 months

### "Quick Review"

June 12, 2024

4.0

This is the 1st time that I have used the application and I really like it

Pros

Very simple to use . I use the mobile version to scan on the floor

Cons

At this point there is not anything that Is not user friendly .

Review Source

ME

Matthew E.  
Director, Academic Technology  
Higher Education  
Used the software for: 1-2 years

### "Medium featured for a higher price"

June 30, 2021

4.0

The platform is what it is and does what it does. I'm usually in constant contact with the vendor regarding feature enhancements and bug reporting, but I wish I didn't have to be. There are lots of features that are important to us, data that we need to see at specific times, customizations to the auto-generated emails, etc. that the vendor doesn't appear to be in a rush to implement. Really seems as though they didn't do market research on what end users need before developing the product. I also don't appreciate how the pricing works when adding additional assets. The price per asset seems to scale upward instead of downward as assets increase. Not sure why that is.

Pros

The tool does the basics, tracks assets and asset stock that is checked out to users.

Cons

There seem to constantly be bugs, data not loading correctly, reports showing the incorrect results, website not loading properly. These are all reported and fixed but the fact that these things continue to happen, show that there isn't enough QA done before releasing features.

Review Source

Response from EZO

July 13, 2021

Hi Matthew, Thanks for your feedback. We apologize for the inconvenience. Your solutions consultant from our Customer success team will get in touch with you soon to discuss your concerns and create a plan to resolve your issues. Feel free to reach out to us at support@ezofficeinventory.com in case of any need.

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