# EZO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EZO Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/124047/EZOfficeInventory

---

# 

 EZO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EZO

## What is EZO?

Manage inventory and assets across your company with EZO. Track vendors, move stock across locations, and set low stock threshold alerts so teams always know what is available and what needs replenishment. Scan barcodes, QR codes, and RFID tags to complete check-ins, check-outs, transfers, and audits faster, and run mass actions in seconds. Use the mobile app to handle day-to-day inventory work from anywhere, while dashboards and reports keep records accurate and visible across teams. The procurement module helps you replenish quickly with purchase orders that update your catalog automatically. Try it for free!

## What is EZO used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Recognitions

Shortlist

Overall rating

Based on 1,543 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Comprehensive inventory control features

Streamlined and intuitive experience

Slow loading and navigation delays

Occasional glitches and instability

Starting price

$48

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2026
-   Fixed Asset Management / 2026
-   Inventory Management / 2026
-   IT Management / 2026
-   Maintenance Management / 2026
-   Preventive Maintenance / 2026
-   Work Order / 2026
-   Asset Tracking / 2025
-   IT Asset Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## EZO alternatives

Highest Rated

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (1,364)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/124047/EZOfficeInventory/alternatives/)

## FAQs about EZO

Overview

### What problems does EZO solve?

EZO solves spreadsheet-driven asset chaos, missing equipment, and slow check-in/check-out workflows by centralizing inventory, bookings, barcodes, maintenance, and location tracking. Operations teams, IT admins, warehouse staff, field engineers, media departments, and multi-site businesses use it to see who has what, prevent loss, streamline audits, and plan purchases accurately.

Answer based on 1100 reviews

Overview

### Which roles and teams benefit most from EZO?

EZO is most used by IT teams, operations managers, and office administrators who need to track assets, manage check-ins and checkouts, and maintain accurate inventory records. Educators and students use it to organize shared equipment, while executives and project leads rely on visibility into utilization, accountability, and resource availability.

Answer based on 1450 reviews

Overview

### What company size and industries is EZO built for?

EZO is built for mid-market and enterprise teams, but most reviewers come from small businesses at 60%, with construction leading at 10%. It also serves midsize businesses at 22% and enterprises at 19%, with education management at 8% and information technology and services at 6% in equipment-intensive operations.

Answer based on 1543 reviews

Features and Usability

### What are the key features of EZO?

EZO includes core asset and inventory management features like asset tracking, equipment tracking, check-in/check-out, and barcode or QR code scanning. Differentiators include mobile app access, customizable fields and user permissions, maintenance and warranty tracking, plus reporting, audit trails, and Excel import for multi-location inventory control.

Answer based on 496 reviews

Pricing

### How much does it cost and what fees or limitations are included?

EZO starts at $48/month for the Essential plan for 100 items and unlimited users; Advanced is 58/month and Premium is 65/month. A free trial is available. Reviewers often call it affordable and easy to scale, though some small teams find monthly pricing high and want a longer trial.

Answer based on 161 reviews

Integrations

### Which third-party tools and platforms does EZO integrate with?

EZO integrates with Zendesk Suite, Okta, Google Workspace, and SAP HANA Cloud, with additional connections to Dropbox Business, JIRA Service Management, OneDrive, and QuickBooks Online. It connects to 10 third-party tools overall, covering help desk, identity management, cloud storage, finance, and HR platforms.

Answer based on 58 reviews

Getting Started and Support

### How easy is it to onboard and train a team on EZO?

EZO is generally quick to onboard for everyday users, with many reviewers saying staff can start after minimal guidance or short training. It offers live online sessions, webinars, documentation, and videos. Nontechnical users and admins handling setup, advanced settings, or custom workflows usually need more time and clearer instruction.

Answer based on 123 reviews

Getting Started and Support

### What customer support options does EZO offer, and how do users rate the experience?

EZO offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, knowledgeable, and helpful during setup, troubleshooting, and training. Some report uneven onboarding, slower follow-up in certain cases, and frustration when responses or callbacks took longer than expected.

Answer based on 126 reviews

## Who uses EZO?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 208 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 208 reviews

IT & Software Development

24%

IT & Software Development

24%

Administrative

18%

Engineering

13%

Education & Learning

6%

Others

39%

Top industries

Based on 208 reviews

Education Management

30%

Automotive

19%

Construction

19%

Electrical/Electronic Manufacturing

16%

Other

16%

## Pros and Cons

Comprehensive inventory control features

93% positive reviews out of 347

Most reviewers indicate inventory management is robust, enabling real-time tracking, categorization, and efficient reporting across multiple locations.

John R

TechOps lead, 51 - 200 employees.

"It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system."

Slow loading and navigation delays

54% negative reviews out of 76

Some users report performance and speed issues, noting slow load times, laggy navigation, and time-consuming processes, especially on mobile.

Shannon N

IT Manager, 1,001 - 5,000 employees.

"We can only request the audit 25 lines at a time so that is time consuming."

Streamlined and intuitive experience

95% positive reviews out of 296

Most reviewers find ease of use essential, highlighting straightforward setup, simple navigation, and user-friendly workflows for daily tasks.

Occasional glitches and instability

50% negative reviews out of 60

Some reviewers find bugs and issues occur intermittently, including app crashes, minor glitches, and occasional connectivity or stability problems.

Flexible and detailed asset tracking

97% positive reviews out of 111

Most reviewers describe asset tracking as highly customizable, efficient, and reliable for monitoring assets’ locations, assignments, and histories.

Cumbersome and inconsistent search

48% negative reviews out of 58

Some users report search functionality is difficult, with limited filtering, inconsistent results, and challenges finding specific items or images.

Nick B

Office Assitant, 2 - 10 employees.

"The items have images in the search bar but I can't see them in the search results unless I open up that asset."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.7 (263)

77.57% of 263 reviewers that rated this feature as important or highly important

It gives you a streamlined way to monitor stock levels, track item usage, and manage inventory across multiple sites. Reviewers appreciate the real-time updates, ease of scanning, and ability to generate reports, though some mention item entry can be time-consuming.

Inventory Control

4.5 (149)

73.15% of 149 reviewers that rated this feature as important or highly important

This aspect helps you maintain optimal stock, track consumption, and avoid shortages or overstock. Some reviewers feel barcode scanning and reservation options are valuable, but a few mention the interface for consuming stock could be more intuitive.

Asset Tracking

4.7 (130)

74.62% of 130 reviewers that rated this feature as important or highly important

With this capability, you can easily assign, locate, and monitor assets across locations and users. Reviewers appreciate seeing real-time asset status, historical records, and accountability for checked-out items, making audits and remote work management much simpler.

Inventory Tracking

4.7 (106)

64.15% of 106 reviewers that rated this feature as important or highly important

EZO offers real-time visibility into inventory movement, allowing you to see who has what and when. Users think it helps prevent loss, supports multi-location tracking, and makes check-in/out straightforward, though some find searching for items less intuitive.

Product Identification

4.4 (82)

60.98% of 82 reviewers that rated this feature as important or highly important

You benefit from clear labeling, barcodes, and images to distinguish products. Reviewers indicate this improves accuracy, reduces errors, and makes locating items easier, especially with QR codes and photo options, though some wish for auto-generated tags.

Equipment Tracking

4.6 (94)

56.38% of 94 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

EZO 219 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage adding fixed assets to proposed budgets

Assign assets to users, job sites, and vehicles to ensure accountability

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Store images of assets

Bundle equipment together to rapidly perform actions across multiple assets

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

With this capability, you can easily assign, locate, and monitor assets across locations and users. Reviewers appreciate seeing real-time asset status, historical records, and accountability for checked-out items, making audits and remote work management much simpler.

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create backups and provide methods to recover deleted/lost data

Create unique barcodes that tie to a specific product(s) in order to track inventory

The ability to identify a barcode on or within an image or packaging

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Enables the printing of multiple correspondence items at one time.

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

AI-based platform which conducts a conversation via auditory or textual methods

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Provides a channel for team members to share media files, communicate, and work together

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Software that specializes in managing events such as conferences, conventions and trade shows

Identify component attributes like servers, hardware, software, and manage relationships across all services

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Forecast customer demand using historical insights and simulations

Track and manage the decline in value of assets and plan for improvements

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

A chronological record of actions or occurrences within a network, software, or process

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Monitor expiration dates for inventory items

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving architecture, engineering, and construction industry professionals

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Intended for medical use such as diagnosis, treatment, and consultation

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Designed for small businesses

Form predictions based on past and present data/trends

Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding.

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Managing service requests, incidents, IT issues & support with a ticketing system

Information, data and reports that are being tracked over time

Support for uploading and retaining image files in the cemetery records database

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Cross-checking financial records with physical inventory counts and records

This aspect helps you maintain optimal stock, track consumption, and avoid shortages or overstock. Some reviewers feel barcode scanning and reservation options are valuable, but a few mention the interface for consuming stock could be more intuitive.

Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets

It gives you a streamlined way to monitor stock levels, track item usage, and manage inventory across multiple sites. Reviewers appreciate the real-time updates, ease of scanning, and ability to generate reports, though some mention item entry can be time-consuming.

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

EZO offers real-time visibility into inventory movement, allowing you to see who has what and when. Users think it helps prevent loss, supports multi-location tracking, and makes check-in/out straightforward, though some find searching for items less intuitive.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Group and package individual but related items as one package set

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create labels for products that contain required information such as colors, sizes, dates, etc.

Process of printing custom labels through various methods.

Premade examples and templates for labels

Manage the attendance, schedule, and payroll of the labor workforce

Manage license files and packages purchased in a centralized repository

Track and organize the number of licenses available to the organization

Maintains a history of customer licenses

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Ability to handle several projects simultaneously

Ability of websites, web applications, or mobile applications to function without an active internet connection

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

License bundling

Track parts inventory levels and manage re-stocking

Install software updates and bug fixes remotely

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Organize and manage all processes/procedures involved in purchasing goods and/or services

You benefit from clear labeling, barcodes, and images to distinguish products. Reviewers indicate this improves accuracy, reduces errors, and makes locating items easier, especially with QR codes and photo options, though some wish for auto-generated tags.

Label attached to a product to identify the product or its contents

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Allows the printing and management of QR Codes

Matrix barcode that stores information

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Assign available resources to various projects and tasks

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

See what items have been returned

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track and assign specific serial numbers to products

Database containing accurate and up-to-date information on all operational services

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Allow users to access multiple services after entering their login credentials once

A study of entities based on topological, geographic and geometric attributes.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Allow customers/users to submit support queries and service requests

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Manage license during trial period while allowing use of all features

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track the frequency of asset usage

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Software that specializes in weddings, public and private parties

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (1,533)

4.5

Based on 1,533 reviews

## Pricing

Value for money

4.6 (1166)

Free Trial

[View pricing plan details](https://www.capterra.com/p/124047/EZOfficeInventory/pricing/)

Essential

$48.00

Other,Per Month

It includes:

-   Alerts
-   Asset Tracking
-   Reservations
-   History Tracking
-   Location Management
-   Inventory Management Module
-   Services & Maintenance
-   Vendor Management
-   Reports & Analytics
-   Employee Offboarding
-   Arbitration
-   Basic Reporting
-   100 items
-   Unlimited users
-   Up to 5000 Stock Units
-   Barcode & QR labels
-   Mobile app

Advanced

$58.00

Other,Per Month

It includes:

-   Advanced Reporting
-   Alerts
-   Asset Tracking
-   Basic Reporting
-   Carts
-   Custom Fields (All Modules)
-   Purchase Orders
-   Reservations
-   Scheduled Services
-   Up to 15,000 Stock Units
-   Basic service tracking

Premium

$65.00

Other,Per Month

It includes:

-   Advanced Access Control / Custom Roles
-   Carts
-   Custom Substates
-   Maintenance
-   Purchase Orders
-   Reservations
-   Service Desk Integrations
-   SSO & Google Workspace Integration
-   Work Orders and Project View
-   AI-powered features
-   Up to 30,000 Stock Units
-   CMMS Add-on

Value for money

4.6 (1,166)

4.6

Based on 1,166 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (1155)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (1,155)

4.6

Based on 1,155 reviews

## User reviews

Overall rating

4.6

Based on 1,543 reviews

Filter by rating

5(1009)

4(457)

3(64)

2(9)

1(4)

Mentioned topic

Sorted by most recent

AP

abdiel p.

AIT

Architecture & Planning

### "Not rocket science"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 4, 2025

It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations.

Pros

If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations.

Cons

The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

gulshan k.

owner

Restaurants

### "Needs Improvement in Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 19, 2025

My overall experience with EZO was mixed while the platform had potential, the poor staff service affected my satisfaction.

Pros

I liked EZO easy to-use interface and helpful features for tracking and managing assets effectively.

Cons

What I liked least about EZO was the poor customer service and unhelpful attitude from some of the staff, which made it frustrating to resolve issues quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GJ

Gringeri J.

Head of research

Higher Education

### "A remarkable experience with EZO software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Generally my experience with Enzo has been great. The software has ensured Seamless execution of processes. Customer services of the product are also great.

Pros

Comprehensiveness of the product and availability of a straightforward interface. Simplicity of the software especially in implementation makes it Ezo the best choice for low income organisations and businesses.

Cons

I have not seen any disadvantage during implementation of the product. It is a great tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IS

Ibou S.

Shop Manager

Electrical/Electronic Manufacturing

### "EZO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 4, 2025

Overall EZO is a useful tool when used, allows for easy asset tracking

Pros

All the functionalities Ease of uploading new assets

Cons

Hard to navigate at times Unable to maintain listing to a specific DOC

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mones S.

Supply Chain Manager

Hospitality

### "Great system, all in one!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 12, 2025

Very good, from purchasing and setting up it was very easy.

Pros

I like how easy it is but also, I love how detail and the amount of options it has.

Cons

A lot of scenarios that we need to use EZoffice for they are still testing or implementing them.

Switched from

[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)

Not enough features available on Inflow. It was simple but too simple.

Reasons for choosing EZO

EZOffice was more detailed and focus on a lot of things we need in our cays.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HD

Hala D.

Chemist II

Automotive

### "Not user friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

February 12, 2025

It is more of a hindrance than helpful to access and order material.

Pros

If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product.

Cons

If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael H.

Fulfillment Associate

Information Technology and Services

### "EZOfficeInventory the EZ Way"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 25, 2025

After 2 years of using EZOfficeInventory, I noticed there are some features implemented, but at the slow rate. Despite the lack of innovation and improvement, EZOfficeInventory still holds very well with current and old features that still exist years ago.

Pros

Very easy to use; customizable; beginner-friendly features allow users to work with EZO

Cons

Lack of advanced functions and features, which would help users a lot with desired purposes, such as bulk-editing assets

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alok B.

Lead Analyst

Investment Management

### "Impressive Asset Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 24, 2025

The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive.

Pros

The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users.

Cons

Customer Support can improve. It should provide 24X7 CS for the customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Emily G.

Radiologic Technologist

Medical Practice

### "Ez inventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 22, 2025

Pros

Extremely user friendly and very efficient!

Cons

Honestly I’m not sure I have an opinion on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bakhtiyar A.

QA Technician

Computer Games

### "IT Asset Management on EZOfficeInventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2025

It was pretty well generally, I wouldn't say any specific point that I didn't like

Pros

It allows user to use the application without any difficulity and does not use any complex systems.

Cons

It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

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