# Agorapulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Agorapulse the right Social Media Management solution for you? Explore 713 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123971/Agorapulse/reviews --- Agorapulse 4.6 (713) [View alternatives](https://www.capterra.com/p/123971/Agorapulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Agorapulse Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Lincoln G OwnerInternet, 11 - 50 employeesUsed the software for: More than 2 years. “I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go“ January 1, 2026 Adam C Head of OpsMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “We relied on accurate reporting, and the data was incomplete/inaccurate during that period. Despite notifying the company in writing to stop billing until the issue was fixed, charges continued.“ September 30, 2025 BL Brandon L Sales ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Consolidating our contacts with clients and followers helps us to react quickly, so enhancing the user experience and enabling long-term alliances by means of more speed and accuracy.“ June 3, 2025 Lincoln G OwnerInternet, 11 - 50 employeesUsed the software for: More than 2 years. “It's hard to find a flaw in this system.“ January 1, 2026 BL Brandon L Sales ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Our multichannel social projects center Agorapulse since it helps teams to remain in line with corporate goals and work efficiently.“ June 3, 2025 Laura G Digital DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “When scheduling content to multiple social media platforms at once; it is slightly tedious to make alterations to specific platforms (i.e. we have to go in and individually remove the link from the Instagram content, etc.).“ July 7, 2022 Terry E Digital Strategy Marketing ManagerRetail, 10,001+ employeesUsed the software for: 6-12 months. “In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month.“ August 21, 2023 SM Sharne M Senior Marketing ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it can just be a bit slow to load and I have small issues from time to time.“ February 3, 2024 ## Showing most helpful reviews Showing 1-25 of 713 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lincoln G. Owner Internet Used the software for: 2+ years ### "Agora Pulse - Life Saver CRM" January 1, 2026 5.0 This is a force, multiplier piece of software.You're gonna get so many different tools that allow you to review return on investment and present it to stakeholders.In a way that will make them feel comfortable and like you're a professional.It makes sure that no particular points fall through the cracks. It's hard to find a flaw in this system.There are a few things that boil down to preferences, but at the end of the day, there's no doubt that agora pulse as a whole product is preferred above the others. Pros I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go Cons There really isn't a whole lot not to like here. Some of the report formats are a little bit tricky, and the initial setup can take a moment but those are small things, and they definitely don't overshadow.The big benefits. Alternatives considered [Copper](https://www.capterra.com/p/141642/Copper/) Reason for choosing Agorapulse Integrations were far better on agora, pulse than the competitors. Switched from [Salesgenie](https://www.capterra.com/p/207296/Salesgenie/) We needed a product that was going to be able to help us keep a better track of everything that we were doing because we were expanding.So quickly, so this product really helped us to scale up. Review Source Terry E. Digital Strategy Marketing Manager Retail Used the software for: 6-12 months ### "Good program for the management of social networks, highly recommended." August 21, 2023 5.0 The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward. Pros I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise. Cons When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like. Switched from [Semrush](https://www.capterra.com/p/151962/SEMrush/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) due to it an extremely adaptable tool, has an intuitive interface, and provides an excellent user experience. Review Source Adam C. Head of Ops Marketing and Advertising Used the software for: 2+ years ### "Persistent reporting bug, continued billing, and no refunds despite notice" September 30, 2025 1.0 Our experience was overshadowed by a persistent Instagram Stories reporting bug that lasted months. We relied on accurate reporting, and the data was incomplete/inaccurate during that period. Despite notifying the company in writing to stop billing until the issue was fixed, charges continued. The final offer was one month of credit and penalty‑free termination—no refund for months of unusable reporting. Support stayed in touch but never delivered a lasting fix, and refund discussions were deferred until “after the bug is fixed,” which didn’t happen for us. If Stories reporting is important to your workflow, validate it thoroughly in a pilot and get clear, written remedies for service failures. For us, the ROI was negative due to rework and lost confidence in the data. Pros Clean user interface simple marketed good reporting features Responsive communication from support, but proved unable to solve bugs Cons Critical reporting bug persisted for months Continued billing despite written notice to pause No refunds for impacted months; only a small credit and cancellation Bottom line: If accurate Instagram Stories reporting is mission‑critical, validate it thoroughly during a trial and get remedy terms in writing. Our ROI was negative due to unreliable data and added manual work. Switched from [HeyOrca](https://www.capterra.com/p/170010/HeyOrca/) Thought it was better features but ended up being inaccurate Review Source Emily P. Digital Marketing Specialist Airlines/Aviation Used the software for: 1-2 years ### "AgoraPulse is indispensable if you are managing multiple accounts." August 31, 2021 5.0 AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media. Pros I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts. Cons I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality. Alternatives considered [SocialBee](https://www.capterra.com/p/210359/SocialBee/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Pricing and number of social profiles available. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) We needed to be able to manage more social profiles than Buffer offered. Review Source Response from Agorapulse September 6, 2021 Hi Emily, Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team! I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions. Feel free to reach out to me at samia@agorapulse.com Best, Samia Cynthia M. CFO Alternative Medicine Used the software for: 6-12 months ### "The most amazing social media software investment you can make!" August 27, 2021 5.0 The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings! Pros Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret. Cons We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out! Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Expensive high costs and lack of customer service Review Source Response from Agorapulse September 6, 2021 Hey Cynthia, My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community! If you have any suggestions on how we could improve your experience even more, just let us know! Best, Samia Dustin W. S. Founder Marketing and Advertising Used the software for: 2+ years ### "Best in class by far" April 15, 2021 5.0 I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software. Pros The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers. Cons There are a few areas in which I think the content scheduling workflow could be faster or more efficient. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Post Planner](https://www.capterra.com/p/255189/Post-Planner/)[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Agorapulse Agorapulse is the total package. Features (that work), support that is quick and friendly, UI/UX that makes the job easier and more fun, and a fair price. Switched from [X Pro](https://www.capterra.com/p/144330/TweetDeck/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The other tools were extremely limited OR were too expensive to get everything I needed out of them. Not to mention most of the other tools I tried had UI/UX that wasn't as good as Agorapulse. Review Source Response from Agorapulse May 18, 2021 Hi Dustin, Thank you for leaving such an awesome review about Agorapulse. We strive to make your team's lives easier, and it sounds like we've been achieving that! We would love to hear your thoughts on how the content scheduling workflow could be faster and more efficient. Can you reach out directly to us to elaborate? Thanks! Candace Agorapulse Dan F. Social Media Manager Automotive Used the software for: 6-12 months ### "One of the Best Social Media Scheduling Platforms" November 10, 2020 4.0 I am very happy with this tool and recommend using it. Pros AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms. Some of the features I like about AgoraPulse are: Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent! Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler! Cons Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome. Alternatives considered [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) Reason for choosing Agorapulse The Listening feature and the ability to organize fans and followers into an internal "CRM" were alluring values to us. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) SproutSocial's listening capabilities and queues were not on par with with AgoraPulse's value per price point. Review Source Response from Agorapulse November 17, 2020 Hi Dan, So glad to hear how much you're liking managing your social media profiles with Agorapulse. Isn't the inbox treatment of ad comments a super time saver? You can definitely drag and drop content on your publishing calendar. Reach out to our sales team for more information. Warm regards, Lisa at Agorapulse Mike G. President Marketing and Advertising Used the software for: 2+ years ### "Agorapulse for Social Media Management Success" March 19, 2020 5.0 It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media. Pros Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool. Cons Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Interaction with their team, features, and ease of use were key. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Ease of use and interface, teaming ability was simpler and more intuitive. Review Source Response from Agorapulse March 31, 2020 Thanks for the review and your longstanding support of Agorapulse. Michael! Lisa at Agorapulse Sara B. Creative Design Specialist Construction Used the software for: 6-12 months ### "The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain" February 19, 2020 5.0 Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate! Pros I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional! Cons My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Agorapulse is an affordable option, but even over price, I chose this tool because it is clean, simple and easy to use and is presented to me in a way that is fun and exciting to use. Review Source Response from Agorapulse February 25, 2020 Sara, You have so many great quotables here! First of all, I'm sure you looked like a professional \*before\* you used our tool, but I'm glad that having us is icing on your professional cake! I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse Matt T. Chief Executive Officer Information Technology and Services Used the software for: Less than 6 months ### "Recommending AgoraPulse for Social Media Management Platform" August 27, 2019 5.0 Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful. Pros When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content! Cons Overall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want. Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Agorapulse AgoraPulse is more comprehensive than Later. Later is very focused on Instagram. AgoraPulse seems well designed to handle all major social media platforms well. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) AgoraPulse feels much more up to date and modern than Hootsuite. AgoraPulse's design and layout is much clearer and easier to understand than Hootsuite's. Review Source Response from Agorapulse September 3, 2019 Hi there Matt, Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about. Here's to your continued social media success! Lisa AA Andrew A. Marketing Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Makes Social Media Management a Breeze" January 12, 2021 5.0 AP has completely revolutionized the way we approach and manage social media. It provides us with one simple and easy to use platform that stops us wasting time jumping between various social media platforms to schedule and pull in analysis. This allows us to be more agile when responding to customers. The multiple users allowed also allows our support and marketing teams to seamlessly collaborate and ensure every customer is paired with the right person to answer their questions. It also saves zillions of emails flying back and forth. It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition. It has made staying very easy. Pros The scheduling tool made the normally unmanageable task of scheduling the same post across multiple social media channels incredibly easy. It is intuitive and saves a serious amount of time. It also allowed us to schedule everything a week in advance meaning we spent less time scheduling and more time interacting with customers and analyzing and their engagements. Meaning we are able to keep getting smarter. The assign tool is excellent for collaboration and saves us having to send an email to a colleague who may be in a better position to get back to the customer. Cons I would really like to see an extensive media library. The ability to reuse images and videos that have already been uploaded would save a lot of time. I would also like to see functionality similar to Later's 'Link in Bio' functionality. If this is possible (Instagram API dependent I know) then we would have no reason to ever leave the comfort of Agora. For us the one feature we never use nor understand is the publishing list. I would also love to see a 'landing page' feature so you can send customers directly to bespoke LP from social media posts without having to get IT involved. Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Better graphic user interface (GUI) Better value for price Very responsive customer support Best all round product proposition Review Source Response from Agorapulse January 22, 2021 Hi Andrew, We were blown away by your positive words, we really appreciate the time you took to write such a detailed review! CP Cassandra P. Director of Client Experience Marketing and Advertising Used the software for: 6-12 months ### "Easy to Use, Incredible Support" September 13, 2021 5.0 They are a great solution for a marketing agency like ours that is servicing hundreds of businesses for social media posting and management! Pros The platform's interface is great, easy to find what you need and quick to learn. Additionally, their support is incredible - very responsive, fast to fix any issues, and always willing to help. Very impressed with that! Cons My only complaint is that you can't add one social channel to multiple groups - they have a workaround for this using tags that sort of gets the job done, but I do wish that I could use groups instead. That said, we've still been able to fulfill all of our needs with their platform! Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Agorapulse Pricing, support, and educational/training resources. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) We were having constant problems with Hootsuite - bugs with individual posts, entire groups of scheduled posts not going out (we're talking 50+ clients at a time not receiving their scheduled posts), the platform overall loaded super slowly, and the only solution they gave me everytime was that we needed to upgrade to stop these glitches from happening. (Not sure how upgrading would have helped considering the package we were on was supposed to support the number of channels we were managing). That platform had turned into a MAJOR headache for us to use. Review Source Response from Agorapulse October 15, 2021 Hi Cassandra, Thank you so much for reaching out to you! We are SO glad to hear that Agorapulse is helping with your tasks on social media. We have noted your feedback about adding one profiles to multiple groups. We will definitely keep you posted on this. Thanks! Samia SG Sari G. Director, Marketing Management Consulting Used the software for: Less than 6 months ### "Best User Interface and Good Value" February 15, 2022 5.0 Overall, I'm really glad we switched to Agorapulse. I used to go cross-eyed every time I opened our old tool. The UI is a step above and makes managing your social media a lot easier. We're a small company, so we found it the best value as well. Pros The user interface is excellent. Easy to set up and very intuitive. Inbox and social monitoring features are excellent. Well organized in a single Inbox or Listening "Box" and easy to keep track of what you've reviewed and what needs to be acted on. Blows away the competition on this front. Easy drag and drop functionality if you need to edit unpublished content. I love the tagging and labeling features. Makes it easy to categorize your content for future use. Cons Embedded analytics are intuitive and informative but the free analytic tools are very limited. If you want a "year in review" summary, can't be done without buying the Power Reports which nearly doubles the price. Just don't have the budget as a small business. On this aspect, Agorapulse loses to the competition. While it's super easy to schedule posts, I wish all of the apps allowed you to tag in Agorapulse so you didn't have to go in after it publishes to update the tags. Twitter works seamlessly, but LinkedIn does not. Sort of defeats the purpose. Not Agorapulse's fault, but it does diminish the value of the tool (or any other tool like it). Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Couldn't figure out Hootsuite's interface. Nearly impossible to manage your social listening and Inbox. Review Source Response from Agorapulse June 12, 2022 Hello Sari, Thank you so much for sharing this review with our team! Your feedback is really helpful for us to continue improving the platform. If you have any other suggestions, feel free to reach out to us! Cheers, Samia LL Lynne L. Jr. Manager, Social Media Philanthropy Used the software for: 6-12 months ### "Amazing value for publishing & analytics! Excellent customer service" December 1, 2020 5.0 Pros The best part is the amazing customer service! They are responsive and generally have a good response for everything - including an idea to workaround if needed. The interface is nice and user-friendly. It was easy for team members to get used to the publishing and analytics tools. The crowd favourite is the ability to publish to (and edit for) multiple channels easily from one place. The price is incredibly accessible, especially for a non-profit like us! Love the system for addressing clients' wishes - we can vote and comment on them, and get updates when they're being worked on or the opportunity to consult with an AP team member on them. Overall I feel more efficient using AP. Cons I had to add all 40 social accounts myself, which was long. I believe this is being fixed soon (if not already). They really need to add a draft option and/or option to add notes to the calendar to address the lack of ability to plan social posts using AP. Again, this is something that seems to be on their radar. There are other, smaller limitations, like not being able to schedule (or upload a carousel) from the app. Social listening can definitely become more sophisticated, and I'm confident it will. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Swat.io](https://www.capterra.com/p/174031/Swat-io/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Buffer and Swat lacked functionalities and customer service we wanted. Hootsuite was not available at the enterprise level in our country. Switched from [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Falcon.io was also good (and had responsive customer service), but was very expensive for us as a non-profit organization. We found AgoraPulse had the same functionality (and the bonus of all-in-one publishing) at a better price. Review Source Response from Agorapulse December 14, 2020 Hi Lynne, Thanks for the fabulous review! Our team is thrilled you're happy with our service! And yes, you're right! We are already working on some pretty awesome features that I'm sure you will like. :-) Stay tuned! VR Verified Reviewer Digital & growth hacking manager Information Technology and Services Used the software for: 2+ years ### "Great tool to manage social medias!" October 11, 2019 4.0 I use Agorapulse since a few years now in 2 different companies and I'm still satisfied and haven't find yet a tool meeting all my requirements. I use it mainly to plan and publish quicker publications and also for some keywords and notoriety monitoring. Pros I like the fact that it allows to manage pretty much all the main social networks on a single place. The planification features are great and save me a lot of time once fully mastered. I really like the fact that you can have create and manage "thematics slots" in order to have more than one basic queue by account to deploy more advanced strategies. Cons Pretty much nothing! It could maybe benefits more in depth KPIs for reporting as for some, you may still have to connect to your account directly. The things I dislike are caused by social networks policies, so Agorapulse has to follow. Maybe a followers management tools for Twitter (who started to follow you, following suggestions, accounts innactivity, ...) could be a nice addition to the existing features. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse The features has no equivalent yet, price is just perfect for what it offers. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) More features for the same price. Buffer doesn't provided the custom slots and as many planification options I need. Review Source Response from Agorapulse October 14, 2019 Thanks for the kind words -- so glad Agorapulse has helped you for these past few years! And aren't the thematic slots/queue categories super helpful? Lisa at Agorapulse DD Dominique D. Internal Communications and Communities Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Already a great product with room to improve" November 11, 2021 4.0 What needs to be done is covered. What can help improve our internal process if possible to resolve/act on our pain points list would help. Pros Bulk scheduling Rescheduling Report and Analytics Listening Mailbox and comments management Cons Waiting for the calendar notes feature to come Waiting for more reporting features (ie. YouTube and Google Analytics) Post search function does not exist Additional role > respond to inbox messages assigned to them only Need more emoji options IG stories, reels, and carousels can only be published natively Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse More GDPR compliant and better priced for non-profit orgs. Review Source Response from Agorapulse January 3, 2022 Hi Dominique, Thank you for writing this review! We understand that the wait has been long, but we will release a bunch of new features soon! We would love to know more about how we could make Agorapulse more GDPR compliant. If you have any suggestions on this, feel free to reach out to me directly at samia@agorapulse.com Thank you in advance, Samia VR Verified Reviewer President Marketing and Advertising Used the software for: 6-12 months ### "Great Tool for Social Media Managers" February 10, 2020 5.0 Overall, our team is very happy with Agorapulse - the functionality, support and features. Pros It was difficult for us to find a tool that met our "must-haves" for social media management. This tool allows for scheduling posts and also queueing content which we really like the ability to hop between both structures. The reporting is effortless - we've saved at least 5 hours a month on running reports for our clients - and the reports include the client logo which is a big plus! Cons While we love using the queus for scheduling content, it would be great if we could set each queues frequency. Right now, it is set up so that a queue pushing content every week on the day you set it. It would be great to set a queue to push content every other week or something like that. Additionally, it would be great if we could add internal notes to the content calendar. This would broaden the functionality of the tool for other marketing campaigns other than just social media. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Price and feature sets Review Source Response from Agorapulse February 11, 2020 Hi there, So glad Agorapulse saves you time with your agency. Have you tried the new reports yet? Hope you like them as much as I do! You have two really cool requests -- the non-weekly queues and calendar notes. If you read this, reach out to me (I don't know your name). I'd be happy to add you to our features list for these two. Lisa at Agorapulse BL Brandon L. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Our social media success's engine is our own" June 3, 2025 5.0 Our multichannel social projects center Agorapulse since it helps teams to remain in line with corporate goals and work efficiently. Consolidating our contacts with clients and followers helps us to react quickly, so enhancing the user experience and enabling long-term alliances by means of more speed and accuracy. Strategic changes in real time, maximizing return on investment, and assessing the effects of every project depend on thorough study. Employees also have more time to concentrate on creating original campaigns and automating tiresome chores. Pros The always evolving software industry makes consistent and strong social presence strategic and challenging. Agorapulse lets us closely monitor our social media campaigns, track relevant problems, and meticulously and exactly review outcomes. These tools give us great power in smart scheduling, unified inbox management, social listening, and thorough analytics; they help us to see the whole picture and so guide our efforts constantly and increase our options. The first-rate and thorough technical support has helped us to keep operations running smoothly and maximize the possibilities of the tool; all of our questions have been satisfactorially and professionally addressed. Cons Although the report customizing tool is rather good, it could allow more flexibility to meet specific and complicated needs. Review Source DW Danielle W. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great for Transparency and Team Collab" April 6, 2022 5.0 Overall AgoraPulse has helped us show accountability and transparency. Pros We use this product because it allows us to show exactly which team member is responding to comments and how long it takes them to respond to comments. This is critical for our business since one of our services is community management. Being able to show a report on this to clients is HUGE. Cons I wish clients could connect thier own social accounts (like cloudcampaign) or that you could invite Clients to the account (versus buying new users) so they can collab with inbox responses not just scheduling. Review Source Response from Agorapulse June 30, 2022 Thanks you for sharing this review, Danielle! I've shared your suggestions with our product development team so we can continue building a more collaborative tool for your business! Cheers, Samia rR rebecca R. Manager, Social and Digital Content Consumer Services Used the software for: 6-12 months ### "Makes my life easier" March 22, 2021 5.0 Overall, AgoraPulse has helped streamline a big job - multiple social accounts. I like the reporting but I wish it could be separated into organic and paid more clearly - I realize that is probably an issue within the platforms themselves. At a big company like ours, there is a separate agency that manages paid so when I have to report on organic, I am still going through and having to do math and cobble things together. I would like the content report have a totals column - I have to export that to a csv, then add the columns in excel to get those organic numbers. Pros I like that I can schedule posts out and see everything in a clear monthly format. I like that I can resize images as I am scheduling and it's easy to manage multiple accounts. I love the assign posts for approval and the shared calendar feature. Means I can have as many eyes on my posts as I need without any steep learning curve for the people who need to review. Cons I don't want to use the H word but I kind liked how I could visually see all the posts scheduled at a glance. I know the publishing lists do this but I would like to look at a weekly view and see the posts and images in a grid view as opposed to scrolling. Especially for something like Instagram where I am trying to picture what my images are going to look like together when posted - I like to make sure I keep certain images apart. Helps with our customer care team although we do have problems with it when ads are started or stopped because then all the old comments come flooding back in. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Agorapulse Had everything we needed for less $. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) For the social inbox and shared calendar. Review Source Response from Agorapulse April 9, 2021 Hi Rebecca, Thank you for taking the time to leave such a great review of Agorapulse. We are always looking for ways to grow and serve our clients better, so we really appreciate your feedback. A grid view is actually something that many other people have mentioned wanting before! So I have passed along your word to our Product team and have added you to this feature list. This way if the Product Team ever releases this, you will be notified immediately or possibly chosen for beta testing! Please let me know if you have any questions! Best, Candace EG Eddie G. CEO/Founder Marketing and Advertising Used the software for: 6-12 months ### "Best in the Business!" November 18, 2021 5.0 Since we switched to Agorapulse, our overall experienced has been fantastic! Their entire team has been supportive, and always there to lend a helping hand. Another great thing they do is reach out to he end users like us. They are always asking for feedback on what and where they can improve. This means a lot to an agency like us who depends on their platform for a great deal to make sure we are satisfying our customers needs. Pros Some of the features that are critical to our agency and customers is the ability to have multiple users managing multiple accounts without seeing every other account we manage. This leads to less confusing and just a better overall experience and work environment for our entire team. Another HUGE feature is the ability to group several accounts together as nearly one. Meaning when we manage social accounts for a franchise brand, we don't have to go through and schedule for each individual account. It can be done in one click of the mouse which is GREAT! Cons Any Cons that we have encountered have actually been addressed by the Agorapulse customer support team and were either resolved or we were told they were actually in beta testing at the moment and to look for them in future updates. Review Source Response from Agorapulse January 3, 2022 Hi Eddie, Thank you for sharing this review with the community! We are delighted to hear about your experience using Agorapulse. If you have any other comments or suggestions, feel free to reach out to us anytime! Thanks! JP Jerry P. Social media manager Higher Education Used the software for: Less than 6 months ### "Excellent social media management tools for small to mid-size teams" May 2, 2019 4.0 We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month. Pros AgoraPulse offers a full suite of tools for social media management and monitoring for small to mid-size teams. It was easy to get our team trained and working within a couple days. AgoraPulse's support team has been wonderfully friendly and responsive, answering questions and dealing with any issues we've encountered, responding to chats usually within five minutes. The range of supported social media platforms was attractive, since it covered nearly all the services we use. We originally were looking for a social media monitoring tool with some basic automated reporting. The integrated workflow tool and content scheduling calendars were originally nice add-ons to have, but they have quickly become the part of AgoraPulse that we use the most. The ability to schedule and assign content weeks in advance and pass drafts through an editorial process all within AgoraPulse has been a real time saver. To be honest, the price was the first thing that caught our attention. While SproutSocial or Hootsuite have become the de-facto industry standard for enterprise-level social media management, the price tag they offered for our small team--well beyond $10,000 USD--was well beyond anything our budget could handle. AgoraPulse offered a competitive package for a fraction of the cost, offering friendly, personable support throughout the onboarding process and beyond. Cons The interface and some of the features feel somewhat underdeveloped compared to some of the bigger and more expensive options. In their defense, however, AgoraPulse is actively developing and changing the platform. They have an active feedback forum where users can offer feedback and feature requests, and they seem to regularly implement changes based on feedback from users. As long as they keep improving, the lack of polish in the interface and some of the features is outweighed by their more affordable price. Review Source Response from Agorapulse May 6, 2019 Hi Jerry, I love hearing how Agorapulse has saved you tons of time and money. You're right: we're in constant listen and optimize mode. I think you'll love the improvements we'll make this year that will make your social media management even easier. Warm regards, Lisa at Agorapulse Danielle N. Video Editor and Social Media Content Creator Design Used the software for: 6-12 months ### "Very Helpful Social Media Management Tool" October 29, 2021 4.0 I am using Agorapulse on my client's behalf. She was able to easily add me to her team inside of her Agorapulse account. She's only using it for Twitter right now, and it's been super helpful for that. Pros One of my favorite features is the queues or categories of content. We basically load a collection of content - for instance, promos for a lead magnet. Then we can designate posting days and times for that queue, and Agorapulse will pull content from that collection. This saves us having to schedule each individual post. It also allows us to test different posting days and times for that type of content and see if any get better results than others. The Assign option is another helpful feature. This allows me to draft posts for my client and assign them to her for final approval. I'm also loving their new media library for storing any visuals that we reuse. The media library is accessible right inside the tweet composer. Finally, their customer service has been very responsive. One time we really needed more space in the alt text field so we could make our image posts accessible for people who use screen readers, and they addressed our request in a very short time. Cons I rarely encounter any problems. One odd thing I notice sometimes is that my alt text "disappears." I'm positive I've entered and saved it, but later on when I double check, there's no alt text. Not sure why that happens sometimes. Review Source Response from Agorapulse November 8, 2021 Hey Danielle, Thank you so much for sharing this feedback with us! We truly appreciate it. We are delighted to hear that you've enjoyed working with our latest feature: The Asset Library! Unfortunately, I can't see your email address to reach out to you directly but, if you read this message, feel free to contact me. I would love to chat with you more about your review. Thanks! Samia LH Lindsey H. Social Media Consultant Marketing and Advertising Used the software for: 1-2 years ### "Agorapulse is EXACTLY what you need for an excellent price" June 3, 2019 5.0 Agorapulse allows me to manage accounts for multiple clients and I can add on a subcontractor without having to pay double like many platforms. I couldn't afford to pay double what I'm paying just to have occasional assistance managing, so I love that they don't make you pay by the number of users. I also love how organized everything is and how intuitive the social listening component is. It has helped me capture a ton of mentions I would have otherwise missed. Pros I love that Agorapulse offers all the functions and features I need as a social media consultant without adding on a bunch of extra fees. No other platform that I know of includes social listening without an added cost. My favorite thing about Agorapulse is that your notifications are in an inbox style as opposed to a column. It's so much easier to address them and check them off. I also love that I can easily move my scheduled post around on the calendar. Overall, it's my favorite platform I've used, and I've used Buffer, Sprout Social, Engagor by Clarabridge, CoSchedule and the list goes on! I don't see giving up Agorapulse any time soon! Cons I wish there was an option to search through the message inbox. That would be such a helpful feature. It'd also be great to be able to receive Instagram messages into the inbox, but I think that's probably an issue with Instagram as opposed to Agorapulse! Reports could be a bit more robust, but they do offer the basics that you need! Review Source Response from Agorapulse June 4, 2019 Hi there Lindsey, Thanks for telling Capterra readers about the joy you get from using Agorapulse. We take pride in not forcing you to upgrade to get listening searches or to add a teammate or two. Also: you're totally right -- the Instagram API doesn't allow third-party tools to capture DMs. (Hopefully Instagram will change its mind on this!) I love your idea of an inbox search. A few customers have also requested it. I've added your name to a notification list should we add it to our roadmap. Warm regards, Lisa OM Olivia M. Special Projects Director Primary/Secondary Education Used the software for: Less than 6 months ### "Time Saver Extraordinaire" September 4, 2019 5.0 Acquiring AgoraPulse has made social media management a legitimate subject for our board. Prior to its use, social media had been allowed to laspe on most platforms for months. We simply had no volunteers to consistently run the various accounts. Another was a lack of password consolidation. AgoraPulse makes it possible to have volunteers create copy that needs to be approved, all without a high level of interaction or intrusion into the workday. It also means we don't have to change passwords on all of our accounts each time a volunteer leaves. The "Listening" feature also provides a great deal of research to mold content creation and establish solid networking connections. Previously, social media was thought of in terms of efficiency rather than effectiveness. Overall, we are very satisfied. Pros Namaste. One of the biggest issues facing non-profit organizations concerns time management. Staff and volunteers are often swamped with administrative tasks or work on the ground, so social media falls through the cracks. This was the case with our non-profit, Powering Potential. For us, AgoraPulse is a time saver. Managing our social media accounts through one easily accessible interface shifted the entire perception of why online publicity is viable. Before AgoraPulse, social media was seen mostly as a "black hole task" that absorbs time and money with no foreseeable benefit. Now social media can be handled in a fraction of the time and without the headaches. Cons This is likely a simple fix, but the login is wonky. There doesn't seem to be an option to stay logged in to avoid the program opening up two separate tabs - the original AgoraPulse screen with the robot icon at the bottom and the next tab that will contain the login box after you hit "Log in." You are always forced to close the first tab manually. I also prefer the desktop version to the phone app regarding ease of use. At times, the app froze on my phone screen. Reason for choosing Agorapulse After researching products in the books "Digital Marketing Growth Hacks" and "The 101 Best Digital Marketing Tools to Grow Your Business" by Jamie Turner, we decided AgoraPulse would be the best fit for our cause. Review Source Response from Agorapulse September 11, 2019 Hi there Olivia, I'm overjoyed to hear how using Agorapulse has improved your organization's outlook on social media management! I hear what you're saying about the login. Let me look into it and get back to you if I get something concrete. Thanks again. Namaste. Lisa Similar Products Featured