# Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Little Green Light the right Grant Management solution for you? Explore 316 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123954/Little-Green-Light/reviews

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Little Green Light

4.8 (316)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Little Green Light

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

AP

Anthony P

Advancement CoordinatorCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years.

“It provides me with a wealth of information that enables me to assess our fundraising activity, generate a variety of reports for our Board, and assists us organizing and communicating with our volunteer constituency.“

August 28, 2025

WP

Wendy P

Development CoordinatorCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years.

“Not being able to do a bulk import of gifts that is sent to the QKB que automatically. When we do a major donation push, I have to spend alot of time doing manual entries so that our bookkeeper sees them in the que. “

November 27, 2024

CC

Colby C

Development ManagerFund-Raising, 51 - 200 employeesUsed the software for: More than 2 years.

“I like that I can create mailing lists, emails, and generate thank you letters after my organization receives a donation.“

May 28, 2024

PH

Paula H

Volunteer CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“some of the screens are too spread out and a bit clunky.“

July 15, 2024

JM

Joseph M

Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“Transferring data was seamless, with excellent guidance provided by LGL.“

December 18, 2025

MM

Melody M

President and Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Gosh, it's hard to think of anything I don't like about Little Green Light. As time goes by they continue to make improvements and always seem to address my current wishes.“

February 25, 2025

JM

Joseph M

Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“Little Green Light is very affordable (about 1/3 the cost!)“

December 18, 2025

VC

Victoria C

Founder, Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: 6-12 months.

“The tutorials and videos go so fast it's hard to follow. “

September 2, 2024

## Showing most helpful reviews

Showing 1-25 of 316 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rae C.  
Office Assistant, Financial Assistant, System Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Little Green Light and its Support Team is Great!"

September 27, 2024

5.0

We have been very happy with the flexibility and configurability of the data storage options. The data import mechanism is very powerful, and it enabled us to get up and running with rich data very quickly. The search query functionality is excellent. The product performance responsiveness is usually always very fast. The documentation is thorough. Training sessions are frequently offered. The customer/tech support is second to none: we usually get high-quality, personalized responses within an hour! And if an issue has to be escalated, we hear back from the next-level support within 24 hours. The blog posts / product updates / seasonal process reminder notification emails are always full of rich, useful content. The price is affordable. What's not to love? :-D

Pros

Full-featured functionality, very responsive and knowledgeable tech support. We have been using LGL for 4 1/2 years at a small religious nonprofit and we have been delighted with how well the product and the support team serves our needs.

Cons

There are many comes-by-default fields in the constituent records that we don't make use of, but we can't hide them. We can only collapse them and learn to ignore them.

Alternatives considered

[Funraise](https://www.capterra.com/p/154623/Funraise/)

Reason for choosing Little Green Light

(Also SupportGoal, which isn't in your list, plus a host of other CRM platforms that were even less well-suited to our needs.) LGL had rich and flexible data import functionality, LGL's database could be extended and configured to our needs, great reporting functionality, great integration with Constant Contact, great search query functionality, very responsive customer/tech support, affordable. Also, LGL was the only platform to include a testimonial from a synagogue on its website, and since we are a synagogue, it boosted our confidence that LGL would likely be able to meet our needs.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[iCloud](https://www.capterra.com/p/204717/iCloud/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because those earlier products weren't integrated with each other, were painful to keep manually updated, were scattered with multiple versions in multiple locations on multiple organizational and personal devices, and were no longer scaling with our growing needs. We adjusted our use of QuickBooks and Constant Contact, but continued using them.

Review Source

JM

Joseph M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Thrilled with this versatile and easy to use CRM"

December 18, 2025

5.0

Transferring data was seamless, with excellent guidance provided by LGL. Overall, I couldn't be happier that I made the switch from DonorPerfect.

Pros

We switched from using DonorPerfect. Little Green Light is very affordable (about 1/3 the cost!) even for tiny nonprofits like ours. It's easy to use, features great reports (including many available at all times on the dashboard), with lots of flexibility. LGL also has an excellent knowledgebase, live remote Q&A sessions, and a rapid response email help line.

Cons

The interface is plain vanilla, with very few visual clues to distinguish one screen from another. But I'm nit picking.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Donately](https://www.capterra.com/p/154495/Donately/)

Reason for choosing Little Green Light

Cost, Ease of use, and positive reviews.

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

We found DonorPerfect's interface to be clunky. It has the look and feel of an outdated and non-intuitive interface. Considering our difficulty in learning and using DP, it was also quite pricey. Finally, DP's card processor, SafeSave, a subsidiary, insisted we monitor and improve our website for PCI compliance. This, despite the fact that our site never handles or sees credit card information. At first, we were provided with free monitoring and some technical support to help our very new and small nonprofit comply. However, in any given month that our website failed their test, we were essentially fined. And just before we left DP, we were informed that we needed to start paying for this service too.

Review Source

EB

Ellie B.  
Director of Development and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The user interface on this product is terrible"

February 23, 2021

2.0

We are switching to another CRM.

Pros

Running reports is really easy in the software but that’s about all that I like.

Cons

As stated in the title, the user interface is not intuitive nor is it easy on the eyes. There are so many other features that could be included that would make this star star product but sadly they are missing.

Reason for choosing Little Green Light

It was chosen for us, we did not choose it ourselves.

Review Source

AP

Anthony P.  
Advancement Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "Simply the best donor database software!"

August 28, 2025

5.0

I am the Advancement Coordinator for our organization. It provides me with a wealth of information that enables me to assess our fundraising activity, generate a variety of reports for our Board, and assists us organizing and communicating with our volunteer constituency.

Pros

It is by far, the most user-friendly CRM software that I've used. It makes the job of organizing and maintaining a donor database extremely easy. It synchs beautifully with Quick Books, making the gift entry process very easy. Customer support is superb. Finally, it is a great value for the money - worth every penny, uh, sorry, dollar.

Cons

I can't think of anything that I don't like about LGL. In five years of using it, I haven't had one negative experience.

Alternatives considered

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing Little Green Light

LGL is a great value, which for our small not-for-profit organization, was important. It had everything we needed.

Review Source

DJ

Devin J.  
Advancement Coordinator  
Education Management  
Used the software for: 2+ years

### "A Low-cost, powerful tool for smaller and mid-sized organizations"

April 3, 2025

5.0

Little Green Light is great, we have rarely had any issues. We use it as our donor database, to generate tax acknowledgement letters, appeal letters for fundraising, and as a source of alumni information for our school.

Pros

Little Green Light is low-cost and perfectly right-sized for an organization of our size. It is relatively flexible and intuitive, and with the help of 3rd party tools can be easily connected to other software.

Cons

There are some limitations, and if you aren't able to build integrations that work well then it can pose a challenge to enter gifts.

Alternatives considered

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reason for choosing Little Green Light

Raiser's Edge seemed overkill, it is much more expensive and much less user friendly. The reporting tools look flashy in the way they present them, but require so much configuration to do the things that you want. There is not a lot of customizability with Raiser's Edge compared to Little Green Light.

Switched from

[Diamond Mind Payment Processing](https://www.capterra.com/p/161740/Diamond-Mind-Payment-Processing/)

Increasing cost, clunkiness, and need for more customizable features.

Review Source

JP

Jennifer P.  
Director of Advancement  
Religious Institutions  
Used the software for: 2+ years

### "LGL for long-term solutions"

March 26, 2025

5.0

I have been using LGL for many years. It is a robust and functional CRM that is affordable, particularly for small non-profits. I find it to be much better than other platforms and at a fraction of the cost. I would recommend LGL to anyone searching for a user-friendly, cost-effective CRM that has all the features to optimize your advancement operations.

Pros

I have used LGL for over a decade and have brought the CRM to many nonprofits. The platform is robust and intuitive. It has fantastic functionality and integrates with other services. I can track donor relationships, generate giving metrics, track appeals, and generate communications with ease and accuracy.

Cons

There is nothing that I dislike, but I would make improvements to the email function. Currently, you cannot schedule emails to be delivered at a specific time, and customizing emails with branding and graphics is challenging.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

It did not have the functionality that was needed for our organization.

Review Source

MM

Melody M.  
President and Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super Affordable and Stellar Customer Service"

February 25, 2025

5.0

It's been great! Not only am I a consultant that highly recommends this product frequently, but I am also the President/CEO of another non-profit where we use Little Green Light. You just cannot beat the affordability for the full suite of usability provided. Truly haven't found anything better for the smaller to mid-size non-profit.

Pros

Using and maintaining this database is very intuitive. I've run other systems in the past that required almost a computer science degree to be successful. LGL is so adaptable, very customizable, and their customer support is the best in the business.

Cons

Gosh, it's hard to think of anything I don't like about Little Green Light. As time goes by they continue to make improvements and always seem to address my current wishes. Not quite sure how they do that but, yay. IF there was anything I could wish for I would ask that the addressee and salutation fields were a little more robust. Adding class years, and in our case degrees, manually opens the door to errors. Would love to have a customizable table that can be pulled into exports. Having a method of batch entry for gifts (other than import) would be a game changer for busier offices. Coded batches help prevent data inconsistencies.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Little Green Light

Affordability and ease of use. The ease of the free trial was wonderful too.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Affordability and ease of use. The customer service is incomparable.

Review Source

BK

Becky K.  
Principal  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LGL is a gift no one knew they needed"

January 14, 2025

5.0

Always surprised that I'm still discovering new functionality - it's a never-ending well of data capture and presentation. It's intuitive, easy to use, but really, really detailed - much more so than other databases. It's my favorite.

Pros

It's appearance of a simple database, but actually has incredible depth in its functionality. It can do sooooo much for the money spent, and has made my life easier every time I use it. I especially love Flex Importer Undo functionality!!

Cons

Its limited customization of the look of the forms. They look very basic. I wish there was more ability to change the forms' appearance (functionality is great though). I also wish it had automated emails set up to certain groups - like new constituents, etc.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reason for choosing Little Green Light

Better functionality, lower price. Easier to use.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because tracking donations on a spreadsheet is dumb.

Review Source

MH

Megan H.  
Development Director  
Medical Practice  
Used the software for: 2+ years

### "Love this software!"

January 15, 2025

5.0

Pros

I really love the forms and integrations. It is the donation platform that comes with the most bang for your buck. Importing data is a breeze and once your database is built, keeping track of giving becomes so easy.

Cons

It's an deep dive into this software and the learning curve is steep for an new donor manager. I still haven't learned all the ways to use this amazing tool. I wish I could have signed up to go to a training seminar when we began using the program.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

LGL had so any more features and I was able to run a successful capital campaign with the software.

Review Source

JL

Jonathan L.  
Corporate and Individual Giving Manager  
Broadcast Media  
Used the software for: 2+ years

### "Easy to Use Comprehensive Database"

January 2, 2025

4.0

For a one person database team it fits all the needs of our organization.

Pros

It's simple to use, quick, a light interface and I like that I have full remote functionality.

Cons

Dashboard, wish it was easier to customize dates and year to year. Also would be nice to have shareable reports. Wish the forms were a little more intuitive on their integreation

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Little Green Light

Price, features..................................

Switched from

[Compass 360](https://www.capterra.com/p/130177/Compass-360/)

Compass 360 was too complex for our needs.

Review Source

CB

Carlene B.  
Director, Development and Communications  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Low Cost Effective Donor Management Solution"

July 23, 2020

5.0

I'm able to clean up a database that had become a hideous mess in GiftWorks Cloud. I'm able to identify and easily clear duplicate donors and duplicate gifts. (I've removed about 300 duplicate constituents so far … roughly 8% of my total database … about 100 more to go)

Pros

It's super easy to learn and use. Everything you need is built in -- the dashboard that keeps you focused on what you have (or haven't) recently raised against your goals, the basic reports (which can be customized). Donor record entry includes US mailing address verification -- yay! LGL is also clear about what it does and doesn't do. So it doesn't claim to link directly with a peer-to-peer product -- and it's also not messing up my database by uploading a duplicate entry for every single person who registers in the peer-to-peer product (which has a different default name protocol).

Cons

So far, I don't have any complaints. I'm already using features I didn't expect to (emailing directly through the system, which allows the Contact to be automatically logged in the Constituent record). I suppose LGL could be prettier. But given the choice between pretty and functional, I'll take a product that works any day.

Switched from

[Panorama](https://www.capterra.com/p/166550/Panorama/)

I was on GiftWorks Cloud for 2 years and things that didn't work 2 years ago still don't -- basic things like the state code and postal code keep disappearing randomly from constituent records. FrontStream regularly assured me that the issues I identified were "known bugs" on a list for fix, but with no defined date for resolution. In a six month period, I addressed FrontStream 24 different times about issues, almost none of which could be resolved. FrontStream had also integrated GiftWorks with the peer-to-peer FirstGiving product -- and it messed up my database by creating a duplicate entry for every single person who registered in FirstGiving, which has a different default name protocol than GiftWorks. Enough was enough.

Review Source

KR

Kelly R.  
Member Records  
Arts and Crafts  
Used the software for: 6-12 months

### "LGL works for our membership nonprofit craft guild"

July 30, 2023

5.0

We used Excel before to track memberships and their renewal payments. Membership records are apart from the treasurer's job. LGL lets us both be team members and we both see the same data. No more emailing when a payment is received.

Pros

Tracking is almost effortless.Support is amazingly good and fast, even during the trial period.LGL integrates membership updating and payments with the forms. Forms let you record almost everything automatically when a form is submitted.

Cons

Integration with existing processes was very good, in fact it replaced the more problematic ones of coordinating among others responsible for different functions.The learning curve is steep, but well worth it.I wish we could have fewer categories showing that we do not use. Forms design could be more robust with colors and pictures.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

It was always a problem getting payment from the treasurer to the member records. Time consuming and error prone.

Review Source

WP

Wendy P.  
Development Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "A thoughtful review of LGL :)"

November 27, 2024

5.0

Pros

Little Green Light is very user friendly. There are alot of training materials that are useful for learning how to use it as well as a very responsive and knowledgeable Help Team.

Cons

Not being able to do a bulk import of gifts that is sent to the QKB que automatically. When we do a major donation push, I have to spend alot of time doing manual entries so that our bookkeeper sees them in the que. That feature would be super helpful.

Review Source

CC

Colby C.  
Development Manager  
Fund-Raising  
Used the software for: 2+ years

### "Little Green Light Keeps my Fundraising on Track!"

May 28, 2024

5.0

I love Little Green Light! It keeps me organized and helps build relationship with my donors!

Pros

Little Green Light is easy to use and assists me in keeping track of my fundraising, donations, and constituents. I like that I can create mailing lists, emails, and generate thank you letters after my organization receives a donation.

Cons

Little Green Light is a little dated and is not as aesthetically pleasing as other CRMS.

Review Source

KC

Kim C.  
Manager - Donor Financial Management  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Veterans Organization appreciates LGL"

October 16, 2021

5.0

Pros

I'd say the most liked is the final building of the organization's health. Once all the data is in, everything flows to the appropriate budget area and the "light" comes on.

Cons

I would like to see a standard report of the organization's health. Example: Everything on the right of the dashboard is the report. No need to build it in the "reports" area. Just a standard report of the dashboard information on the right.

Reason for choosing Little Green Light

LGL would provide the same as others but at a lower price. I did not try any other products. I was sold on LGL right away.

Review Source

LH

Lori H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great CRM at a great price"

October 5, 2023

5.0

Little Green Light provides our small organization with a user friendly, thoughtful, and responsive constituent relationship management solution, and at one of the most reasonable prices in its field. We use it primarily to manage donations and relationships. Bottom line is the product is excellent and I recommend it to others.

Pros

LGL is easy to use from data entry to automated acknowledgements to the filters and reports and big picture review. The learning curve is very quick, which was important as I am the only one managing it, among the many other roles I have. One other person occasionally accesses the data, and it's been easy for them as well. One of the best features is the support that they provide. They respond very promptly and thoughtfully via email to any questions and issues. While I was initially concerned that I couldn't call with questions, this has never been an issue, and in fact the emails make it easy for me to send a link or screen shot of any issue I may be having when I can't figure out the solution from the plentiful online resources they provide. I've received many replies from them well after regular business hours. They also continually update their product in response to user needs and suggestions. There is plenty of room to customize fields and add custom tags, etc. There's also a great facebook group of users who support each other with suggestions about best practices within LGL and beyond.

Cons

The integrated donation forms could use a more modern look, but it still works well. While it might be nice if the whole admin interface was more modern, the interface is clean and the usability and features are the most important to me. Complex mapping for an import can occasionally be a challenge (likely with any product), but LGL has always responded quickly with solutions.

Review Source

BB

Bryan B.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great product!"

May 18, 2023

5.0

Pros

Simple, intuitive, customizable. Exceptional user resources, training, and customer support. This is a great product that is committed to continuous improvement and is very responsive to its user's needs.

Cons

There is nothing that comes to mind at this time.

Review Source

JJ

Jocelyn J.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LLGL - Love Little Green Light!"

January 17, 2021

5.0

The knowledge base for LGL is one of the best I've ever used. It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick. They really know their product and features and you can tell, because you always get the answer you needed.

Pros

The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful. I also appreciate your newsletters - I am still learning non-profit donor management and I always find something of interest.

Cons

I'd like integration with Stripe for payment platforms. I also think I'd like an easier way to take notes or keep notes about donors. Right now there is just a large blank text box for "Background Info"... if I want to note phone calls or conversations, or updates about this person it all goes into one box. Might be nice to have a feature that's like a chat update or a post that keeps track of these for you.

Reason for choosing Little Green Light

Little Green Light was a much more affordable option for a smaller non-profit to begin using donor management software. We do not have employees - our non-profit is 100% volunteer run and we rely on donors, so cost was incredibly important for us. I think the amount of donors limit fit our org perfectly too. And, if I recall correctly, I also think LGL had some feature that other software companies did not offer or wouldn't allow with the lower cost options and I can't quite remember what it was (I think it was cloud services, some others only let you store data on-premise.)

Review Source

JL

Julie L.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Donor Management Tool for Non-profits"

June 9, 2024

5.0

It was been a great system. We are using it to track donations as well as membership in our organization. It is also a wonderful sign up tool for specific events. The forms created in LGL look so professional and are so easy manage. The online knowledge base is vast and can usually answer any question or guide throug a process. Have only had to contact live support a couple of times and they have been responsive.

Pros

We needed a donor management system that delivered more than just a spreadsheet. After much research, we decided LGL met all our requirements--and more and at a reasonable price.

Cons

Nothing that comes to mind. We are very happy with LGL.

Review Source

LB

Laurie B.  
Volunteer bookkeeper  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Little Green Light has been great"

February 15, 2021

5.0

I and the board appreciate the various reports that can be easily generated. Because of the pandemic, we haven't been using it as much as we expected, but I still appreciate LGL: it's ease of use, clear Knowledge Base articles with easy to understand examples, and the additional support of being able to email someone. The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.

Pros

I evaluated multiple products and highly recommended Little Green Light to my organization. It had the functionality we needed and, even though I was new to donor management software, I found it intuitive to use. Almost everything I've been able to figure out how to do on my own. A few times, I've had to use the Knowledge Base, which I've found to be very helpful. The very few times I couldn't find my answer there, I sent email and the response has always been phenomenal. I've received responses very quickly, even outside of their posted hours for responding. The help has been clear, concise, and friendly, including sometimes setting up a search for me on my account. Once, the response led me to wonder about a better way to accomplish my task but I had further questions. Again, the response was very quick and useful. I've attended multiple webinars and they, like the personalized help, were very informative, clear, and informative. I'm looking forward to what I'll learn in my upcoming webinars. The Flex Importer is very useful to us because we already receive much of our donation information as spreadsheets. We also appreciate having donations as well as volunteer information all in one place. I certainly haven't stressed LGL, but it is providing us the functionality we need with an easy-to-use interface and multiple systems of support so I'm never waiting days to learn how to do what I want.

Cons

I initially had trouble with creating a mailing because I misunderstood that a screen was a sample screen and should not be changing even though I made changes. When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it. That was over a year ago, so the system may have changed. We're a small organization and haven't needed to send emails during the pandemic.

Review Source

Christine D.  
Development Director  
Fund-Raising  
Used the software for: 2+ years

### "Intuitive and easy to use"

April 28, 2020

5.0

Great customer service, and they are constantly evolving in response to customer need.

Pros

LGL is designed to think like you think. Instead of a system that makes the user think like a computer system, this one is designed to operate in an intuitive fashion. It is logical and even useful for right-brained people. Constituents are managed in groups which makes customization easy. Support is there when you need it (so important after a purchase) and the value for the cost is quite high. I’d recommend for any size organization.

Cons

Sometimes there are inconsistencies or anomalies which support can fix but can’t explain to me. This has happened occasionally and has made me nervous about the integrity of a report or which constituents are receiving a communication. I also wish it came with maps data, so cities and zip codes were preloaded. There is an optional address verification feature which we are considering.

Review Source

SM

Sarah M.  
Director of Development  
Music  
Used the software for: 6-12 months

### "Give LGL a Try!"

March 8, 2023

5.0

Excellent investment for our organization!

Pros

Having a cloud based product is really helpful and convenient.

Cons

Getting used to using the email functionality with appeals to ensure that spouse/partner also receive emails. Just a few details that I am still learning to use.

Reason for choosing Little Green Light

Pricing; local consultant who knows the product

Review Source

BH

Bonnie H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Little Green Light has transformed my ability to steward my donors and track donations. "

February 22, 2018

5.0

It's given me hours of my life back due to all the work it does automatically. It makes me look like a superstar in my job. It gives me the ability to look back on years of data and see trends and improvements. It gives me peace of mind knowing that my data is stored safely on the cloud. It gives me something to say when sales people for Salesforce come calling...and it has healed the psychic damage that was done to me by trying to make Salesforce work for us. It satisfies my love of data and databases and perfection.

Pros

I love the way it integrates online donations into my donor records -- so easy and so professional. I especially appreciate their customer support -- if I have a question, I just send an email and I get a quick reply within hours. The software is very user friendly and adaptable to my way of doing business. Clearly it was created with a great understanding of nonprofits!

Cons

While I love having the ability to track and create acknowledgements, there are some features in this area that don't fit my process. I write cards by hand, and sometimes I only get a couple done at a time. I wish I could mark them done individually rather than by batch. I also would like to have the choice of Volunteer Hours under Related Gifts--several companies, like Microsoft, donate to us for volunteer hours put in by their full time employees. And I wish that when a recurring donation fails that the donor would automatically get an emailed notification from LGL Forms.

Review Source

JR

John R.  
Donor Management  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Nimble !"

December 10, 2020

5.0

We have more time to more smartly cultivate potential donors (to gain insights from our data), and spend less time on data entry and maintenance.

Pros

Little Green Light is intuitive, easy to use and fast. Data entry, updates, searches, reports, etc., are all at your finger tips, accessible from a variety of ways depending on what you're doing (context sensitive). Bulk editing speeds along what used to be (pre Little Green Light) painfully slow and cumbersome; import/export functionality is easy and powerful; gives you control over your data. Little Green Light just makes getting "stuff' done fast; way quicker than a glitzier but slow-to-navigate product we previously used. Little Green Light is terrifically designed and executed; rock-solid stable; server/db response is lightning fast - usually immediate. Using Little Green Light is akin to driving a sports car. At its heart, Little Green Light is nimble. Customer support (via email) is excellent; quick, knowledgeable, helpful/friendly.

Cons

We don't have anything we don't like about Little Green Light.

Reason for choosing Little Green Light

1) It took too long to get simple things done in the product we previously used. 2) It didn't hurt that Little Green Light costs significantly less than what we were paying before, though that wasn't the prime motivator to seek an alternative.

Review Source

PL

Paul L.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A good and reasonably priced product. Used it for two organizations"

May 21, 2023

5.0

Pros

I love the feature where you can track all donor correspondence with a bcc dropbox code.It works really well to call up different subsets of donors once you know the categories

Cons

I'd like to be able to delete some of the standard fields that are designed more for schools and have it be a bit easier to add fields. But the latter is pretty easy once you know how.

Reason for choosing Little Green Light

It was much more affordable for a small organization and had really good reviews

Review Source

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