# Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Stripe the right Payment Processing solution for you? Explore 3335 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123889/Stripe/reviews --- Stripe 4.6 (3335) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Reviews of Stripe Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Extensive integration ecosystem 91% positive reviews out of 798 Most reviewers indicate integrations are seamless, supporting diverse platforms and simplifying business operations across websites and apps. Nedim M Digital Marketing Manager, 2 - 10 employees. "Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes." Inconsistent fraud prevention processes 70% negative reviews out of 193 Most users report fraud prevention is unreliable, with frequent fund holds, automated disputes, and unclear communication from support. Juan L Owner , 2 - 10 employees. "No seller protection and horrible customer service when trying to work on a fraudulent dispute charge." Comprehensive payment security features 91% positive reviews out of 177 Most reviewers describe security and access control as robust, offering encryption, compliance, and reliable safeguards for transactions. Kaleena L Sr. Communications Consultant, 10,001+ employees. "It supports various ways to pay for goods or services and its encrypted system is trustworthy and reliable." Challenging chargeback handling 61% negative reviews out of 118 Most reviewers describe chargebacks as costly and difficult to resolve, with unclear processes and high fees impacting merchants. Viola N Billing, 2 - 10 employees. "This charges us twice when the customer is only charged once causing a loss on our end." Flexible donation management tools 90% positive reviews out of 63 Most users report donations are easy to process, with options for recurring gifts, nonprofit discounts, and secure tracking. Aaron W Vice President, 2 - 10 employees. "Stripe directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream." Restricted international accessibility 71% negative reviews out of 65 Most reviewers find country availability limited, preventing businesses in many regions from using Stripe and causing operational challenges. ## Showing most helpful reviews Showing 1-25 of 3335 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. Director Education Management Used the software for: 2+ years ### "Great value payment platform with fast payouts" April 1, 2026 5.0 Overall, has been a great fit for our business. It’s dependable, flexible, and supports growth without adding too much operational complexity. The instant payout feature alone makes a big difference to day-to-day cash flow, and the system has scaled well as we’ve grown. Pros has been very reliable for our business and offers strong value for money compared to alternatives. A recent advantage for us is the instant payouts, which significantly improves cash flow and reduces the stress of waiting on funds. The platform is easy to use, integrates well with other systems, and makes managing payments straightforward. Cons Fees can add up as volume grows, especially for smaller transactions, and it’s not always easy to clearly see the total cost impact at a glance. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Easy integration in our systems, and security it provided Review Source VR Verified Reviewer Owner Hospitality Used the software for: 2+ years ### "Reliable and Flexible Payment Processing with Stripe" March 17, 2026 5.0 Overall, has been a dependable payment processing system for our business. It handles credit card payments efficiently, offers useful reporting tools, and provides a secure way to process transactions. The platform is generally easy to use, runs smoothly with minimal bugs or issues, and gives businesses the flexibility to customize integrations as needed. It has been a strong solution for managing online and card payments. Pros provides a reliable and flexible platform for processing credit card and card payments. The system offers good value for the service provided and integrates easily with websites and online ordering platforms. The dashboard is easy to navigate, making it simple to track payments, review reports, and manage payouts. Stripe also allows for customization and integrations that make it adaptable to different business needs. Overall, it provides a smooth payment experience for both the business and the customer. Cons There are not many major downsides to the platform. Some reporting tools and advanced settings can take a little time to learn when first using the system, but once you become familiar with the dashboard it becomes much easier to navigate. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Stripe I chose due to the ease of integration with my current website provider. Review Source Ashish T. Owner Marketing and Advertising Used the software for: 6-12 months ### "Funds Held for Over 1 Year Without Resolution" April 14, 2026 1.0 My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures and prolonged fund holds. My account was closed on Feb 28, 2025, and even after more than a year, my available balance has not been released. Despite multiple follow-ups, including escalations, there has been no resolution. I would advise businesses to carefully consider these risks. Pros has a clean interface and is relatively easy to set up. The platform integrates well with various tools and provides a smooth payment experience while the account is active. Cons Account closures and fund holds are a major concern. In my case, held my balance of $3,425.80 for over 1 year after account closure, despite no chargebacks or disputes. Communication from support was limited, and no clear justification was provided for withholding funds beyond the standard reserve period. Review Source Jack I. Head of IT Development Insurance Used the software for: 2+ years ### "Feature-rich payment processing platform" February 13, 2026 5.0 is a feature-rich payment processing platform. I found it incredibly easy to work with from an API level, providing exactly the right level of integration that I needed for my projects. The dashboard and suite of tools are so simple to use, and easy to follow. Stripe can also handle multiple currencies with ease, incredibly useful. Pros Simplicity in its design, rich in features for managing payment processing, invoicing and more. Low transaction fees means convenience for my business without being penalised for it. Stripes API allows really easy integration into any service or product. Cons generally is a great platform, however, initial business verification can hold you back, its a fairly complex process that I think could be streamlined more. Alternatives considered [GoCardless](https://www.capterra.com/p/156081/GoCardless/) Reason for choosing Stripe Gocardless is aimed more at Direct Debit functionality which we didn't need. We only need single payment support, but wanted more reporting and fraud prevention, hence going with . Review Source ZF Zach F. Staff Accountant Philanthropy Used the software for: 6-12 months ### "Process CC Payments with Ease" March 16, 2026 5.0 Overall experience with has been positive. Payment processing is easy. The only complaint I would have is regarding the emails that Stripe sends to notify you of a payment. It would be helpful if it gave more detail, such as what the transaction was for. Pros We use for processing our CC payments for our programing tickets and donations. The platform works great in combination with Foundant CommunitySuite so that payments are automatically processed. Cons The only complaint we have regarding is about their reporting functionality. It was challenging to find the reporting options as a new user. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal does not talk with our Foundant CommunitySuite Software so we made the switch to . Review Source jane F. Personal Lines Executive Insurance Used the software for: 1-2 years ### "Simple, Fast, and Secure Payments" March 12, 2026 5.0 Using has been fantastic. It makes online payments smooth, secure, and easy to manage, saving time and keeping everything organized without stress. Pros I love how makes online payments simple and seamless. It’s fast, secure, and easy to set up, which helps me manage transactions and keep everything organized without stress. Cons Sometimes the fees can add up depending on the transaction type, and certain features take a little time to learn, but overall is very reliable and user friendly. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I switched from PayPal and traditional manual payment methods. makes online payments, billing, and invoicing much faster, more secure, and easier to manage. Review Source BN Bill N. Senior Financial Accountant Computer Software Used the software for: 2+ years ### "Stripe Review - SafetyCulture" April 13, 2026 4.0 is easy to use, reliable, and integrates seamlessly with other software products (in our case Zuora), making payment processing simple and efficient. Further, Stripe reporting allows us to reconcile our credit card payments with ease. Pros makes it easy to set up and start taking payments, especially for our self service customers. Also, it has a clean and friendly dashboard, good reporting functionality and ability to set up sites across different currencies. Cons fees and network costs can add up making it expensive. Additionally the chargeback process can be a bit frustrating as not much information is provided. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe is easier to set up, pull reports and has a more interactive UI Review Source Dan J. COO Management Consulting Used the software for: 2+ years ### "Straightforward tool to collect and manage payments" March 19, 2026 5.0 Pros Love 's vast array of connectivity for use as payment processor for platforms that don't have other options. Cons feels like they have/offer a large amount of products and services that often go beyond what I need the tool to do. They have an arduous review process if any charges get flagged or issues come up. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Better compatibility with tech stack we were currently using Review Source AS Alicia S. Principal Accountant Consumer Services Used the software for: 1-2 years ### "Great software for collecting payments!" March 19, 2026 5.0 has been great. We use this for conference registrations. We host 4 conferences a year so this has become instrumental in collecting payments timely. The online platform is also super easy to use. Pros The ease in which you can receive and auto transfer payments to your bank account. It's also super easy to provide receipts and refunds and the reporting is fantastic. I also love that we can create unique payment links and send them via email for customers to pay. Cons I wish would show a little bit more detail for each transaction in the reports, but really not much to complain about as that might be an issue on our end. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) This was an antiquated software and was difficult to run reports and collect in-person payments. Review Source maisie C. Owner Veterinary Used the software for: Less than 6 months ### "Very easy to use, but complicated to receive funds" April 16, 2026 3.0 overall, I left services to go to something simpler in a little bit more credible for my clients. I also left to ensure the proper timeframe for receiving my funds, since customer service never had a direct answer from our first deposit when they would come. Pros I liked the simplicity of setting up, the ease of verification of our business, and the availability to immediately begin services Cons I did not like the long timeframe that was required to receive our first set of funds, and it was not fully disclosed when making transactions which placed my family and myself in a rough spot for a moment Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square also had a poor customer service who never really knew the direct answers to any of my questions Review Source Amber L. Owner Retail Used the software for: Less than 6 months ### "More features than expected but unimpressive In-person POS " September 30, 2025 4.0 has a lot of helpful features, but not all of them are for a business as small as mine. I needed to be able to accept payments at vendor shows and stripe isn't the best option for that. Pros What I like most is the incredible flexibility and developer-friendly nature. 's APIs and customization options are really impressive, allowing me to provide an easy checkout experience for my customers. I also love their fraud detection tools and the ability to accept a huge variety of payment methods, which is great for expanding my reach Cons What I don't like is the transaction-based pricing. It's transparent with no monthly fees, but the percentage and per-transaction fees can add up, especially for a small business just starting out. I also wanted more in-person payment options. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe I wanted to try something other than PayPal, but ended up going back because I wasn't going to be able to afford . Review Source Vikas P. Director Internet Used the software for: 2+ years ### "A must-use tool for developers with a model API mangement system" April 30, 2025 5.0 A really positive experience integrating it into WordPress, SaaS tools and API's Pros The king of payment processors globally - a great easy-to-use API Cons What's not to like! I suppose they could take less percentage for processing... Alternatives considered [Paddle](https://www.capterra.com/p/173382/Paddle/) Reason for choosing Stripe Didn't really suit my needs and is much more configurable. Switched from [Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/)[authorize.net](https://www.capterra.com/p/221412/authorizenet/) Not as many native integrations for the other two compared two Review Source VR Verified Reviewer Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Set It And Forget It Payment System" December 21, 2025 5.0 Almost never have we run into a bug, and more often than not, a message from is straight forward, with solid support, and works without any intervention after setup. Pros directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream. The space is very competitive with few players, but Stripe has been the most seamless of the players out there. Cons Sometimes the system cannot integrate with a partner software, though this happens extremely rarely. The reporting also can be clunky at time and the fees can be a bit high, but not much different that other providers. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe The integrations were not nearly as robust on Square, which would have required us setting up multiple payment systems to handle different channels for our organziation. Review Source DR Dan R. Developer Entertainment Used the software for: 2+ years ### "Stripe works great, 10 years strong." November 11, 2025 5.0 Overall has been my go to API for handling payments for all my custom web development projects. I've been using them for 10 years now. Pros What I really like most about is the 100% free to setup and use API, the quality customer support, the ability to process basically any payment type, and their fees are fixed at about $0.30 + 2.9% overall for most payments scenarios. I am a developer, so after I started using the API I got a lot of custom value out of the flexibility. I haven't had any bugs or issues often, and when I did I could contact support and they were able to help me out. Very easy to use overall to handle credit card payments across the board. I am a fan.# Cons I don't like some of the fees being higher for handling multiple managed accounts (for example when running a marketplace platform) Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe The API of is build for developers, unlike PayPal which it was an after thought it seems. Review Source KW Kate W. Office Manager Sports Used the software for: 2+ years ### "There may be better options out there now.." April 3, 2026 3.0 I like it but I worry as we expand that newer staff members may struggle and this can be costly if you mess a payment up or lose trust in a customer if you make mistakes. Pros I like that it is a trusted platform and has a lot of payment options. The ease of creating a quick payment link for a customer is appreciated. Cons I think compared to some newer options the fees seem very high. It can also be confusing to locate how to do simple tasks such as updating subscriptions, I feel there are some unnecessary steps and the same subscription is in 5 different categories which can make it a little confusing for new users. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Integrated with 360Player software that we were using. Review Source VR Verified Reviewer Artist Painter Arts and Crafts Used the software for: Less than 6 months ### "I AM ROYALLY PO'D" October 24, 2025 1.0 Cons caused me to create over 250 checkout pages on my website and didn’t tell me that I had to click a setting on their website so that I would receive notifications that a sale was made. There is no such setting on PayPal. Any idiot would know that that setting should be a given. How on earth did they expect me to know first of all that I made a sale and second, where to send my painting after someone bought it? I worked with them for hours to set up a test transaction on one of the checkout pages that I set up before I clicked the setting to receive notifications. But if I had made a sale and didn’t receive a notification I would have had one very angry customer AND THAT CUSTOMER WOULD HAVE BLAME ME FOR NEGLECTING THEM AND I WOULD HAVE GOTTEN A HORRIBLE REVIEW FOR BEING NEGLECTFUL AND SEVERELY UNPROFESSIONAL.. Now here I am hours later and they still haven’t set it up for me to make a test transaction. But here is the straw that broke the camels back!!! I mistakenly made a dispute on my credit card because I didn’t recognize the transaction, but I was on the phone with my credit card company and I finally did recognized the transaction as a test I made using the Stripe checkout so I asked the rep. I was on the phone with to cancel the dispute but it went through to Stripe in spite of this. After all of this frustration during this back and forth with Stripe I looked at my online bank accounts and noticed that the account that I use solely for inflow of money was -$5157 in arears. What happened was Stripe charged me – $14.66 for a dispute fee and my bank charged me – $38.00 overdraft fee. That is the first time that happened in years. Anyway I am Royally PO’d. Needless to say, I have decided to flush Stripe down the toilet and resume using PayPal to set up my checkout pages. Now I have more than 250 checkout pages to redo and I am one unhappy camper. I gave them an average review and they were on the phone with me in no time but after all of this, I am giving them the worst review possible and I RECOMMEND TO ANY AND EVERYONE WHO READS THIS TO STAY AS FAR AWAY FROM STRIPE AS YOU CAN GET !!!!!!! Review Source JP Julien P. Teacher Education Management Used the software for: Less than 6 months ### "So far so good!" September 4, 2025 4.0 I needed something fast and reliable with different payment methods so that I could offer more payment possibilities to my students and has just done that. The fact that it is such a famous and reliable online payment platform is definitely a plus as it meant I could connect my booking system to it quickly and securely. The less tools, accounts, and plugins I have to use for my business, the better. Pros It's working! No issues so far. It's doing what it is supposed to be doing. On top of that the fees for EU are descent enough (especially when customers are using Revolut Pay). I have very much liked using the Test mode at first (especially before receiving your first payment) to make sure everything was working as it should (peace of mind). Even though I am not an expert, creating products and payment links was pretty straight forward and easy. PLUS, I now have a system that sends receipts automatically for me... saving me so much time that I can now put into creating content, marketing, etc. Cons I wish there was a way to create folders for products and link payments instead of having a long list to scroll through. It would be more pleasing to the eyes and definitely a nicer way to keep everything organised. I wish there was a way to bulk edit some of the features of payments links. For instance, I have created several payment link for different products but I want my After Payment custom message to be the same, so I have to go in each one of them to customise the message one after the other. It did take a while to get my first payments to land in my account... but to be honest, it's not a huge drawback (must be needed I guess to help against fraudsters). Review Source Simon F. Director Paper & Forest Products Used the software for: 2+ years ### "Good stripe!" February 14, 2026 5.0 Smooth experience with simple set up and no real issues in use. A good piece of payment software. Not a bad price. Pros I’ve used in a few projects to collect payment. We’re currently using it successfully to collect payments form clients via a payment portal. Cons I can’t really fault . Maybe if it cost no money I’d like it more but it might not be as good if it didn’t charge me! Review Source JM James M. Sales Representative Retail Used the software for: 2+ years ### "Paying Made Easy without Any Hitches." April 9, 2026 5.0 Since I make money with sales at United Empire Miniatures, having smooth transaction services is a must here. I would say ticks all these boxes easily enough as the process is quite straightforward, credit cards work well here and the price matches perfectly the services. Pros The interface is sleek and I am sure about where my money goes each time. When paying using a credit card via , the whole experience seems seamless as compared to other services. Cons Their customer service is not helpful in case anything happens. Once, I faced an issue with card payment and it took forever to hear back from anyone regarding any help on this. Review Source Racheal Toyin O. Marketer Marketing and Advertising Used the software for: 2+ years ### "Stripe Review" April 1, 2025 5.0 is a great option for a seamless, secure payment processing platform for those of running a business online. Pros The dashboard is easy for individuals or businesses to navigate. It also supports payments from over 135 currencies. Its security features are great! Cons The fee for international transactions is higher. Support can be slow Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because of difficulties and access denials. Review Source MR Meredith R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy, intuitive billing with Stripe" April 21, 2026 5.0 Very good- would definitely recommend for health care billing purposes, especially if embedded in an EMR. Pros I use integrated into an EMR and it makes billing for patients extremely easy, including issuing refunds as necessary. Cons It took me a little while to figure out the invoice-billing process, which may be more on the EMR than . Review Source JB Jacqui B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Convenient card processing " April 3, 2026 5.0 Convenient card processor built into ehr. Makes billing cash pay clients easy and convenient. Very user friendly. Pros Convenient card processor built into ehr. Makes billing cash pay clients easy and convenient. Very user friendly. Cons There is a slight delay in billing and having money deposited which is sometimes inconsistent on timing. Review Source EW Emma W. Assistant Manager Hospitality Used the software for: 1-2 years ### "Stripe Review " November 13, 2025 3.0 Tech-enabled teams that can manage integration, monitor risk, and respond to payment‐processor issues. Pros Features like subscriptions/billing, marketplace / platform support (via Connect), fraud-detection tools, payout scheduling, and dashboard analytics level it up beyond a simple payment gateway. Cons assesses merchant risk dynamically, sometimes sudden account suspensions or holds on funds with little notice Review Source YB YURI B. hr Accounting Used the software for: 1-2 years ### "Stripe review" March 9, 2026 4.0 At the beginning I did like the system. But as time passed I was not happy with it. It was very dated system. Pros I have an online store and I did like for the most part. It was easy to use and set up on my online store. Cons I did not like how it deducted the monthly charge from the money coming in without letting you know it was doing it. Review Source RZ Renata Z. naturopathic doctor Alternative Medicine Used the software for: 2+ years ### "Integrated well to collect payments, easy to use!" January 27, 2026 4.0 Pros Integrated well with the platforms I was using to collect payments, so I appreciated not having to go to a separate website to collect payments. Cons Transaction fees are not ideal to pay, I felt was on the higher side but it wasn't a deterrent to using it Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.