# Page 4 | SmartRecruiters Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SmartRecruiters the right Applicant Tracking solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123833/SmartRecruiters/reviews --- SmartRecruiters 4.2 (150) [View alternatives](https://www.capterra.com/p/123833/SmartRecruiters/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of SmartRecruiters ## Showing most helpful reviews Showing 76-100 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jonathan M. Talent Acquisition Operations Lead Information Technology and Services Used the software for: 1-2 years ### "Great user experience that allows hiring managers and recruiters to collaborate in one system. " March 23, 2018 4.0 The ability to keep most of our information on one platform throughout the hiring process. This includes applicant data, interview notes and emails back and forth from the system. Pros The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved. Cons The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters. Review Source FG Francois G. Director, Talent Computer Software Used the software for: Less than 6 months ### "Great Recruiting Platform for Medium Sized busineses" December 8, 2016 4.0 Smartrecruiter is an amazing piece of technology written by recruiters for recruiters. It's flow process is intuitive and allows you to design your own recruitment process as well as put in place job and offer approval processes. It's great for managing candidates through a process and to store into future pipelines as necessary. It allows you to upload and store resumes as well as build different job and offer templates you can share with candidates. It has built in 360 Outlook integration which is great for setting up candidate interviews with hiring managers. Pros ease of use ability to design own recruitment process build out approval processes (job and offer) Resume uploads keyword search multiple offer and job templates Very reasonable cost Cons Hard to create some customizations SSO was not doable in our case Reporting not that robust Review Source CR Clayton R. Manager, Talent Acquisition & Development Pharmaceuticals Used the software for: 2+ years ### "Love the product and the support is great." March 28, 2018 4.0 Pros Easy to learn and train others on. I really like the career site design and management features. Vey easy to create a great looking career site! Cons Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points. Review Source PM Pardeep M. Sr Technical Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Smartrecruiter Review" January 3, 2019 4.0 Very Good Pros Very easy to use and it can maintain our data easy. Searching resume by Boolean search etc very compatible. Cons I never face any issue with smart recruiter. A little issue can be that It is not that much famous like others ATS. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Great UI, Easy to Use and Integrate with HCIMS" March 29, 2018 5.0 Pros The cloud based platform makes it easy to collaborate with team members cross-functionally to make decisions utilizing a scorecard. We moved over from Jobvite and they've made the process much easier for us. I also really like the fact that there's a mobile app which allows us to really recruit 24/7 around the clock. Cons I don't like that it costs so much money to post to a lot of job boards but that's not the fault of SmartRecruiters. I also wish there was a little more data visibility into where our candidates are really coming from. Review Source MD Monica D. Director Recruiting & Development Used the software for: 1-2 years ### "easy to use and support is very responsive when you have issues" March 28, 2018 3.0 Never had talent management software previously so the administrative and customer contact capabilities were time saving and overall effective Pros ease of use, support team, delayed rejection emails, customized templates, customized home page for branding purposes Cons customized templates do not always 'stick' when you go to choose them, can't create a pipeline inside the tool; have to save resumes Review Source KX Kathleen X. HRIS Manager Used the software for: 1-2 years ### "Still feels like a new system; company is making strides for improvement" October 11, 2017 3.0 Pros Easy to use for both our recruiters and candidates. Mobile applications was easier for users to adapt. Cons Reporting is still lacking, need to be able to report more with the system and less through the API's Review Source Response from SmartRecruiters July 20, 2018 Dear Kathleen, thank you for taking the time to review us and for your candid feedback. Sorry it has taken us so long to respond. We take your feedback very seriously, and have actually made some serious improvements based on what you and some other customers have said. Smartrecruiters' key mission is to provide all of our customers with the ultimate candidate and internal user experience. There has been many updates since your review in 2017! Especially regarding reporting. You can find more information on the reporting options in the help center: https://help.smartrecruiters.com/Reporting\_and\_Analytics/Reporting I hope this helps! MF Michael F. Executive Director of Human Resources Consumer Services Used the software for: 6-12 months ### "Great ATS with Built-In CRM Software" October 30, 2019 5.0 Pros The software is user friendly, is extremely candidate driven, and allows for all necessary features. We have thoroughly enjoyed using this product as our sole ATS to move candidates through our recruiting process Cons It hasn't integrated with my other software, but with homegrown software I have come to expect that. Review Source LB Lilian B. HR Assistant Used the software for: 1-2 years ### "Great to use when managing large numbers of applications on a daily basis " March 21, 2018 4.0 Pros Being able to multi task in the system, especially when managing up to 10 live roles with more than 1,000 applications. Easily having an overview of progress and numbers Cons Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great. Review Source LM Lisa M. Vice President Used the software for: 1-2 years ### "Every Recruiter or HR person should try SmartRecruiters!" April 23, 2015 5.0 Pros The SmartRecruiters platform is seamless. I love that I can create a job posting and post it to a host of job boards, then pay for it in one simple step. SmartRecruiters will also post the job on a host of free sites. Our hiring Managers can access the system easily with minimal training. Candidates can apply quickly via their mobile devices and it is simple which attracts more candidates. If I ever have a question, their priority support responds immediately and resolves any issues. Bottom line is SmartRecruiters saves me time and money and makes my job easier. Cons Nothing. The team at SR listen to my needs as a customer and work to give a solution for all customers. The system has only been even more perfected over time. Review Source RO Russ O. Recruiting Manager Automotive Used the software for: 2+ years ### "We have gotten some valued candidates via this platform." March 28, 2018 4.0 Pros It's an easy to use web-based software. Aggreates from other sources as well. Backups and maintenance are done off site. You can get a pretty good feel for the candidate from the page. Cons Can't include outside candidates or import current ones. At times no candidate resume is included. I would like more details about some candidates. Review Source AF Aaron F. Owner Telecommunications Used the software for: 6-12 months ### "Easy to use. Integrations are amazing" December 7, 2017 5.0 An application process that is a differentiator. We're more likely to get the best candidates because our outreach is better and we have a better product. Hiring is everything and we are now better at it than our competitors. Pros They integrate with all the platforms was already use. Their Marketplace makes it really easy. - Easy to use - Implementation was much easier than our last platform - Applicants seem a lot happier with the process based on their feedback - Analytics is easy to use. I can easily see how each recruiter is doing. Review Source LK Lokesh K. Senior Scientist Research Used the software for: 6-12 months ### "A pervasive tool for Interviews" July 10, 2022 5.0 Pros It was easy to correspond with HR using this application and self track my job application startus Cons The software is not intuitive when it comes to auto-populating professional info from your resume. It makes errors. Review Source SH Sophia H. Recruiter Used the software for: 1-2 years ### "A great product for the value" March 23, 2018 5.0 Pros It is easy to use, and provides all the basic functionality I would expect. The candidate experience also seems to be high quality. Cons The messaging function needs a lot of work. I would like the ability to set out of the office responses, reply directly in the tool instead of via email, and a few other things. Review Source AS Alan S. Hiring Authority - Environmental Services Education Management Used the software for: 1-2 years ### "I have been utilizing Smart Recruiters to track and facilitate the hiring process for our department" April 2, 2018 5.0 Creates the ability to collaboratively facilitate the hiring process in real time as well as being a repository for our hiring data, freeing up cloud space on our servers for other items such as payroll, etc .... Pros Love its ease of use, flexibility and connectivity to other apps we utilize to track the hiring and on- boarding process Cons I have found no issues thus far with our utilization of the Smart Recruiters platform other than I wish all the applications we used were as simple and functional as it is! Review Source KO Kris O. Head of Recruiting Computer Software Used the software for: Less than 6 months ### "SmartRecruiters makes hiring easy" November 4, 2016 5.0 I LOVE SmartRecruiters. Never before have I had all my hiring managers and teams truly involved in the recruiting process. No only do our teams use the product they actually like using the product. The real-time collaboration makes decisions quick and seamless. We are also able to tie in all of our assessments, reference checks, and background checks throughout the process. Tired of sending paper offers and having to wait for everyone to scan them? We were too, but SmartRecruiters has an amazing integration with DocuSign. Thank you for finally making a product that works! Pros \- open apis - easy UX/UX - marketplace with over 250 partners - built-in analytics - easy job marketing - great calendar integration (we have gmail) - great customer success team Cons \- some ATS elements are missing (follow-up reminders, recruiter love, etc.) - analytics could be better for recruiter productivity and tracking Review Source KV Karien V. Director Used the software for: 1-2 years ### "By far the most user friendly Applicant Tracking Systems I have used before!!" April 3, 2018 5.0 Pros It is easy to use, it makes the recruitment process so easy and you do not have to spend time on unnecessary admin. Cons We have had problems where mails were not received by candidates, if this was sent from the system directly, but the support team fixed these errors. Review Source EW Eric W. recuiter Staffing and Recruiting Used the software for: 1-2 years ### "user review" August 23, 2018 3.0 not sure of price but a decent ats Pros decent search capabilities, pretty easy to upload resumes. good information flow. Cons not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email Review Source Vaishnavi S. IT Specialist Banking Used the software for: 6-12 months ### "Simple and Easy to use for both Hiring managers and Applicants." October 26, 2018 4.0 It has benefited the department of recruiters in that it has automated the process making it simple and easy to use.Talent acquisition has been excellent as the software assists in hiring the best applicants. Pros It supports mobile devices and lets one use the software from anywhere when out of the office therefore providing convenience to all its users. Cons Some features are missing and needs to be improved.One of them being the reporting feature ,it can be difficult to run reports on a weekly basis on the team did. Review Source VP Vishwa P. HR Generalist Computer Software Used the software for: 6-12 months ### "SR is a good tool overall that allows us to have a consistent recruitment and onboarding process." March 28, 2018 4.0 Pros Scheduling is very easy and its great to have access to the team's reviews in one location. This way I am not bugging anyone independently for feedback. Cons Pulling reports are a bit tricky and difficult. Also, there should be a way (as an admin) to delete and posted emails with sensitive information ( like comp, etc) so the whole team doesn't see. Review Source Brittani H. O1 Visa Filing and Sponsorship Service Management Consulting Used the software for: 2+ years ### "Perfect Recruiting Software" August 16, 2018 5.0 Pros Great program for recruiting the perfect candidate for your company. Easy to use and free. Cons Did not have any problems or any cons about this software. Review Source HM Hannah M. Admissions Director Education Management Used the software for: Less than 6 months ### "Makes hiring easier" November 19, 2019 5.0 Our hiring process is so much more simple with SmartRecruiters. We are saving time spent answering emails and sharing documents, and we aren't losing track of potential hires. Pros I love the queue where I can easily see who is applying for our available positions and where they are in the process. I don't have to review and organize my emails because everything is tracked within the software. It makes collaboration easy. Cons I haven't seen any negatives yet, but I am an end-user with a recruiting firm paying the cost and handling setup. Review Source HD Heather D. Recruiting / HR Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Free Version Great for the Price BUT" December 9, 2016 4.0 We are a very small recruiting agency and went with a free version of SmartRecruiters to start. It is an excellent value for the price (free). Allows you to post jobs, candidates can apply online and you can send and receive emails in the system. You can also assign ratings to candidates and type in any notes about the candidate. Pros The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once. Cons The free version doesn't have email templates (except for Rejection letters). No customization in the free version. The paid version is too expensive for what you get compared to other systems, in my opinion. Review Source RL Ryan L. Manager, Quality Engineering Hospital & Health Care Used the software for: 1-2 years ### "Smart Recruiters Review" October 21, 2020 4.0 Pros I do like the functionality of being able to template email correspondence. Cons I found the list to be a little clunky with how they update. A lot of times I had to leave the application and come back for the status to be accurately displayed. Review Source VR Verified Reviewer Project Manager Management Consulting Used the software for: 1-2 years ### "Helped me find opportunities with an easy to use UI/UX and is free so great value." March 29, 2018 5.0 Pros Smartrecruiters is free, which I appreciate a lot as a college student. It also has a lot of internship opportunities, which is what I'm looking for. Cons Smartrecruiters has less internship postings compared to Linkedin and Indeed, which is a minor problem that I've encountered. Review Source Similar Products Featured