# Fishbowl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fishbowl Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/123794/Fishbowl

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# 

 Fishbowl Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fishbowl

## What is Fishbowl?

With Fishbowl Manufacturing and Inventory Management, you can automate your processes and reduce costs while maximizing profitability. Our solution includes advanced work orders, material requirements planning (MRP), bills of materials, barcode scanning and can be easily deployed on-premise and hosted in the cloud.

## What is Fishbowl used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,117 user reviews

Reviews sentiment

Positive

84%

Neutral

8%

Negative

8%

Pros & cons

Comprehensive inventory tracking

Streamlined daily operations

Frequent software disruptions

Difficult refunds and accounting

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2026
-   Fixed Asset Management / 2026
-   Inventory Management / 2026
-   Manufacturing / 2026
-   Manufacturing Inventory Management / 2026
-   MRP / 2026
-   Order Management / 2026
-   Warehouse Management / 2026
-   Asset Tracking / 2025
-   Distribution / 2025
-   Enterprise Resource Planning / 2025
-   IT Asset Management / 2025
-   Metal Fabrication / 2025
-   Supply Chain Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fishbowl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fishbowlinventory.com/&name=Fishbowl)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fishbowl

4.2 (1,117)

VS.

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

Contact vendor

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (1,112)

Ease Of Use

4.0 (1,295)

Value For Money

4.1 (874)

Value For Money

4.1 (1,171)

Customer Service

4.3 (1,042)

Customer Service

3.9 (1,160)

## Fishbowl alternatives

[4.2 (2,042)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (167)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (3,294)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/)

## FAQs about Fishbowl

Overview

### What problems does Fishbowl solve?

Fishbowl solves stock inaccuracies, overselling, disconnected order workflows, and time-consuming manual inventory tracking by giving manufacturers, distributors, warehouse teams, and inventory managers one system for multi-location inventory, barcoding, purchasing, work orders, shipping, and QuickBooks or ecommerce synchronization. It helps growing small businesses scale beyond basic spreadsheets or entry-level accounting tools.

Answer based on 601 reviews

Overview

### Which roles and teams benefit most from Fishbowl?

Fishbowl is most used by operations leaders, inventory and warehouse managers, office administrators, accounting teams, and business owners or executives. These roles rely on it to control stock levels, streamline purchasing and order workflows, track warehouse activity, connect inventory with accounting processes, and improve visibility across day-to-day operations.

Answer based on 1009 reviews

Overview

### What company size and industries is Fishbowl built for?

Fishbowl is manufacturing and warehouse management software built mainly for small businesses, which make up 93% of reviewers, especially in Electrical/Electronic Manufacturing at 12%. It also serves Food & Beverages at 7% and Consumer Goods at 6%, with limited use among midsize firms at 4% and enterprises at 3%.

Answer based on 1116 reviews

Features and Usability

### What are the key features of Fishbowl?

Fishbowl includes core inventory management features like barcode scanning, serial and lot tracking, multi-location warehouse management, and reorder points. Reviewers also focus on order management and purchasing, plus differentiators such as bill of materials, work order management, QuickBooks integration, and custom reporting for manufacturing and distribution workflows.

Answer based on 520 reviews

Integrations

### Which third-party tools and platforms does Fishbowl integrate with?

Fishbowl integrates with Shopify, QuickBooks Enterprise, QuickBooks Online, ShipStation, WooCommerce, Shippo, MySQL, and Avalara. Official integrations also extend to BigCommerce, Salesforce Sales Cloud, Adobe Commerce, and shipping and EDI tools. Fishbowl supports over 20 integrations across ecommerce, accounting, shipping, tax, and database workflows.

Answer based on 244 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Fishbowl?

Fishbowl offers in-person training, live online sessions, webinars, documentation, and videos, which helps teams get started in stages. Reviewers say everyday users often learn core tasks quickly, especially with tutorials and imports, while admins, warehouse teams, and companies with complex workflows usually need more time, guided setup, and role-specific training.

Answer based on 214 reviews

Getting Started and Support

### What customer support options does Fishbowl offer, and how do users rate the experience?

Fishbowl offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, professional, and effective at resolving issues, with strong guidance through setup and troubleshooting. Common complaints focus on wait times, callbacks, and occasional delays that can stretch from hours to a day.

Answer based on 520 reviews

Security

### How does Fishbowl handle data security and access control?

Fishbowl uses restricted access, required logins for every action, and configurable roles and permissions to control what users can view or do. Reviewers also mention hosting for a more stable environment. Some note security concerns around frequent notifications, and others want more granular permission controls for inventory actions and admin overrides.

Answer based on 10 reviews

## Who uses Fishbowl?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 108 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 108 reviews

Administrative

38%

Administrative

38%

Finance & Accounting

8%

IT & Software Development

6%

Logistics & Supply Chain

6%

Others

43%

Top industries

Based on 108 reviews

Automotive

23%

Machinery

23%

Food & Beverages

21%

Retail

18%

Other

15%

## Pros and Cons

Comprehensive inventory tracking

87% positive reviews out of 274

Most reviewers describe inventory management as robust, enabling accurate tracking, automation, and multi-location oversight.

Manuele M

CFO, 51 - 200 employees.

"Inventory Management: Fishbowl provides comprehensive tools to track, organize, and optimize inventory across multiple locations."

Frequent software disruptions

64% negative reviews out of 185

Some reviewers describe bugs and issues as causing freezes, sync failures, and workflow interruptions that hinder productivity.

Brandi P

CEO, 2 - 10 employees.

"Now that we are actually using Fishbowl, we're running into critical errors that force us to do things manually."

Streamlined daily operations

92% positive reviews out of 76

Most reviewers find ease of use makes daily tasks efficient, reducing complexity and improving workflow speed.

Difficult refunds and accounting

78% negative reviews out of 81

Most reviewers report accounting and refunds are problematic, with limited flexibility, errors, and challenging refund processes.

Scalable for growing businesses

86% positive reviews out of 59

Most reviewers indicate small business growth is supported by affordable pricing, adaptable features, and scalable functionality.

Phillip R

Warehouse and supply specialist, 501 - 1,000 employees.

"It gives us the tools we need to help our business grow to what we need for the future."

Delayed phone assistance

60% negative reviews out of 78

Most users comment phone support is slow, requiring callbacks, long waits, and rarely connecting to live representatives.

Mike M

Owner, 2 - 10 employees.

"I again asked for a refund at that point but was denied - "past the deadline." And all this communication was by email because they refuse to offer a phone number to actually speak with someone. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.3 (237)

74.26% of 237 reviewers that rated this feature as important or highly important

It helps you track inventory across multiple locations, manage SKUs, and set reorder points. Reviewers appreciate the transparency, reporting, and integration with online stores like Shopify, though some find it rigid and note occasional syncing issues with QuickBooks.

Order Management

4.3 (209)

71.77% of 209 reviewers that rated this feature as important or highly important

Fishbowl gives you a centralized way to manage, track, and process orders, including integration with eCommerce platforms and QuickBooks. Reviewers appreciate the clear order status tracking, ease of use, and seamless workflow, though some mention it can be time-consuming for high-volume processing.

Purchase Order Management

4.4 (189)

79.37% of 189 reviewers that rated this feature as important or highly important

With this capability, you can easily generate, track, and reconcile purchase orders, set reorder thresholds, and link sales to purchase orders. Some reviewers find it intuitive and useful for vendor management, but others report too many steps and unreliable integrations with accounting software.

Inventory Control

4.3 (182)

71.43% of 182 reviewers that rated this feature as important or highly important

Fishbowl offers real-time inventory tracking, location-based control, and visibility into inventory movement and shrinkage. Users think it's easy to use and helps reduce spoilage, but some mention complexity in warehouse setup and occasional integration issues.

Reporting/Analytics

4.0 (117)

74.36% of 117 reviewers that rated this feature as important or highly important

You get a variety of built-in reports for sales, inventory, and business analysis, with some customization options. Reviewers indicate reports are useful for decision-making, but wish for more flexibility, better formatting, and improved integration with QuickBooks.

Inventory Tracking

4.4 (161)

83.23% of 161 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Fishbowl 276 features

Representation of any object in 3D

Outsource and manage third party logistics

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Bundle equipment together to rapidly perform actions across multiple assets

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create backups and provide methods to recover deleted/lost data

Create unique barcodes that tie to a specific product(s) in order to track inventory

The ability to identify a barcode on or within an image or packaging

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Manage barrel information such as volume, type, barrel ID, location, etc

Enables the printing of multiple correspondence items at one time.

Software's ability to perform similar action on multiple similar files simultaneously

Access to a library of manufacturing parts, models, and specs

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Computer aided design to create precision drawings or technical illustrations

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Create and manage digital catalog of products/services with their details, specifications, and price

Track and manage cellar database of beverages, including their aging information, location, and more

Manage various distribution channels, build relations with channel partners, and track their performance

Track the status of assets and whether they're checked in or out

For chemical engineering/manufacturing

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Analyze and calculate business costs

Forecast the cost and resources required to complete a project

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create custom predefined rules for prices for products and services

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

An organized inventory of all data assets

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

A note of the expected delivery date and time

Manage order deliveries until they are received by the customers

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers

Integrates with eCommerce systems

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Tracks the time an employee has worked

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Enable the process of exchanging one item for another

Plan, pay and track business related expenses.

Monitor expiration dates for inventory items

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

For businesses handling food & beverage operations

Calculate the cost of each item in a recipe

Follows the movement of a food product and its ingredients through all steps in the supply chain

Designed for third-party logistics companies.

Intended to be used by online stores

Intended to be used by freight brokers and logistics companies

Software for metal fabrication

For Retail Stores

Designed for small businesses

Form predictions based on past and present data/trends

Manage and optimize formulas/recipes for specific requirements.

Use AI to generate content in the form of text, images, videos, etc.

Archive of job costs for similar projects

Information, data and reports that are being tracked over time

Management of inbound and outbound shipments in the context of international trade

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Fishbowl offers real-time inventory tracking, location-based control, and visibility into inventory movement and shrinkage. Users think it's easy to use and helps reduce spoilage, but some mention complexity in warehouse setup and occasional integration issues.

Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets

It helps you track inventory across multiple locations, manage SKUs, and set reorder points. Reviewers appreciate the transparency, reporting, and integration with online stores like Shopify, though some find it rigid and note occasional syncing issues with QuickBooks.

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Group and package individual but related items as one package set

Process of printing custom labels through various methods.

Premade examples and templates for labels

Manage the attendance, schedule, and payroll of the labor workforce

Track, manage, and standardize customer rates for services performed by technicians

Identify the physical location of an individual, asset, device, etc.

Management of the flow of things between point of origin and point of consumption.

Track product batches using identification labels or lots

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Integration with third-party marketplace software

Generate and send material orders from estimates directly to suppliers

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Provides intelligence to make the right inventory purchasing decisions.

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product

Manage and support multiple locations

Manage multiple teams and operations from a central location

Allows users to manage data from a number of sources

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Fishbowl gives you a centralized way to manage, track, and process orders, including integration with eCommerce platforms and QuickBooks. Reviewers appreciate the clear order status tracking, ease of use, and seamless workflow, though some mention it can be time-consuming for high-volume processing.

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Track the parcel or consignment delivery status

License bundling

Track parts inventory levels and manage re-stocking

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pick and route items from inventory locations to their designated destinations

Accept and process customer payments for products or services using hardware and software

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Calculate rule-based prices for a product/service

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Organize and manage all processes/procedures involved in purchasing goods and/or services

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Capture, organize and track product-specific data and information in a centralized location

Ability to link barcodes or serial numbers with specific items for identification

Import product information from third party sites or create your own, adjust descriptions and make other changes as required

Label attached to a product to identify the product or its contents

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Identifying critical tasks that make up a project and assigning start and end dates for each

Estimate or forecast of a future scenario based on the study of present trends

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

With this capability, you can easily generate, track, and reconcile purchase orders, set reorder thresholds, and link sales to purchase orders. Some reviewers find it intuitive and useful for vendor management, but others report too many steps and unreliable integrations with accounting software.

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Allows the printing and management of QR Codes

Matrix barcode that stores information

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remove or recall products from the market

Manage all receiving processes within a warehouse

Labels used to alert warehouses of any pertinent information before workers scan or unpack the product

Store recipes, enable recipe modification, and generate data required for production records

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

You get a variety of built-in reports for sales, inventory, and business analysis, with some customization options. Reviewers indicate reports are useful for decision-making, but wish for more flexibility, better formatting, and improved integration with QuickBooks.

Enables creation, management, and tracking of product requirements & features during product production/development

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

See what items have been returned

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Oversee various functions of the organization while balancing and optimizing supply and demand

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Automate processes to manage leads, contacts, opportunities and sales activities

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Checkout of online store

Create, manage, and share one level of an assembly with the entire product team

Internal and external product tracking codes

Send messages via SMS

Negotiate best prices and choose the right vendor for various purchases

Manage occupancy and space utilization in facilities and buildings

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Sample files or documents that could be customized as needed or used as is

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track and document the history, application, or location of an item or activity

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Organize and track the physical movement of goods from one location to another

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Real-time vehicle tracking for monitoring location, route, speed, etc.

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage information about vineyards, including design, plantation, and maintenance of grape harvest

Manage and track operations and inventory within warehouses

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.1 (1,061)

4.1

Based on 1,061 reviews

## Pricing

Value for money

4.1 (874)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/123794/Fishbowl/pricing/)

Value for money

4.1 (874)

4.1

Based on 874 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

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## Support, customer service and training options

Customer Service

4.3 (1042)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,042)

4.3

Based on 1,042 reviews

## User reviews

Overall rating

4.2

Based on 1,117 reviews

Filter by rating

5(548)

4(382)

3(91)

2(35)

1(61)

Mentioned topic

Sorted by most recent

JC

Jami C.

Accouting

Transportation/Trucking/Railroad

### "Great customer service "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 26, 2026

Overall experience has been great! We’ve had it for a long time and finally using it to its fullest.

Pros

The customer service is what I liked. \[sensitive content hidden\] really helped with my needs. He even emailed back to make sure I was good!

Cons

The inventory management. It is also not always an easy flow process integrated with quickbooks. I often have times that I have to go and find a way to look up why it’s not doing what I want it to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tracy E.

Cfo

Accounting

### "Excellent customer support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Excellent experience we will continue to use fishbowl. They have excellent customer support and inventory management.

Pros

They have the best customer support. Helped me get back up and running with the issues I was having.

Cons

We have been using fishbowl since 2009 since I can remember. We have always been well taken care and have had no issues with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Lince V.

Office Manager

Telecommunications

### "Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 18, 2026

Pros

Customer support and order management. It connects well to quickbooks and I can understand the steps.

Cons

I am still learning how to fix the invoice issue. The Fishbowl Academy can be brought up to date. I feel like it is missing information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WT

Willem T.

Systems Director

Wholesale

### "Best ERP I've Used So Far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 13, 2026

Been using it for about 3 years now. Really like the customer service team. They are knowledgeable and helpful. Much better than an AI chatbot or outsourced customer service.

Pros

I like how we can do everything out of fishbowl -> order management, inventory tracking, reporting, shipping labels, etc.

Cons

Never have been able to get the quickbooks online integration to work for us. Causes doubled up payments and a lot of reconciling on the accounting side.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Cristina R.

IT Regional Coordinator

Food & Beverages

### "Review by an IT professional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 5, 2026

Overall, my experience has been good, but I don't use it every day, so I can't say much about the app's workflow.

Pros

Customer service is excellent; the agents are highly trained, and the inventory team is very friendly.

Cons

The way it is updated should be more backward-compatible and allow users to continue working without having to stop what they're doing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Scott B.

Developer

Automotive

### "5 star service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2026

great and tech was knowledgeable and friendly and like i was saying just did a great job. A+++ and thanks again

Pros

AWESOME CUSTOMER SUPPORT 24/7 anytime we need it. Solve the issue and even looked into another problem we had as well so overall great job

Cons

nothing.. it was all good i really cant think of any "cons" from the call or service overall. so a+ job really

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Sage A.

Lighting Technician

Consumer Goods

### "Lighting Technician"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 29, 2026

My overall experience with FishBowl has been great. The learning curve is steep and the occasional system outages can impact our offline workflows greatly.

Pros

There are a dozen ways to look at data, which is helpful for our many departments. I used to work in order management/customer support and would spend most of my time in the sales windows. Now I am in inventory management and spend most of my time in the manufacturing windows. Having one comprehensive system has made changing departments seamless.

Cons

It's easy to "overwhelm" FishBowl. If you're working in too many tabs at once, the system often gets slow or freezes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MU

Michelle U.

VP of Operations

Mechanical or Industrial Engineering

### "Flexible but needs more granularity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 27, 2026

Fishbowl reports can be customized but the response time is a bit long. It would also be nice to see reports on screen rather than as a PDF report or CVS output.

Pros

It offers alot of flexibility to accommodate our business model of high-mix low volume sales, as well as custom builds. The modules are intuitive and there is clear traceability.

Cons

I would like more granularity and data analytics capabilities, for example, to drill down to individual raw material costs per sales order over time. The reorder reports can also be improved by providing shortages to a certain data range, rather than all or none approach.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Fishbowl

Low cost, flexibility and ease of use. Also, I did not choose Fishbowl, it is a legacy software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

George T.

Operations Manager

Food Production

### "Small SE Minnesota Manufacturer"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

Pros

Fishbowl is a great value for the money for small manufacturers like us, who have very few users. Customer support has been exceptional. We use the web based version and having the ability to use it from any location is also a great advantage.

Cons

While Quickbooks is included with the contract when you purchase Fishbowl other integrations are not. We wanted to purchase the Shopify integration however they were experiencing difficulty with it and was unavailable. We went with the E-commerce instead. This isn't terrible for our current volume but may become expensive at the next tier.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Fishbowl

I was familiar with the product and the pricing was within our budget.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jamon W.

Warehouse Specialist

Construction

### "Jamon's Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 27, 2026

I have been using Fishbowl for nearly two years now and it has been a great experience. While we have had some growing pains getting used to the software and learning its little quirks. The biggest issue we have had is that we did not initially conform all of our part numbers and descriptions which made it difficult to search for certain parts. I have mostly fixed this issue at this point, but it would be nice if the search criteria wasn't so specific.

Pros

Easy to learn graphical interface. Very effective at inventory management for a small warehouse. Client runs on multiple operating systems for ease of use with a variety of mobile devices.

Cons

Price is pretty high even compared to competition. I do not like the idea of paying for industry standard reports that seem to be missing from the client. Issues with "scanning" on IOS phones.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

I actually switched jobs and had to use my SAP experience to teach myself Fishbowl.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/123794/Fishbowl/reviews/)

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