# Revver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Revver the right Document Management solution for you? Explore 923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123400/revver/reviews --- Revver 4.4 (923) [View alternatives](https://www.capterra.com/p/123400/revver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 27th, 2026 # Reviews of Revver Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews Straightforward and quick setup 88% positive reviews out of 139 Most reviewers describe ease of use with intuitive setup, simple navigation, and minimal training required for daily tasks. Frequent technical glitches and slowdowns 72% negative reviews out of 116 Most users report bugs and issues cause slow performance, crashes, file corruption, and require repeated troubleshooting. Benny S IT Admin, 201 - 500 employees. "Response can be slow sometimes and the "Office Hours with Customer Success" is bit let down specially if no one turns up from Revver even after you register to the session." Comprehensive diGital storage solution 91% positive reviews out of 58 Most users report storage enables centralized, paperless access to vast files, saving space and simplifying retrieval. Cumbersome user and login management 74% negative reviews out of 54 Most reviewers find user management frustrating due to login issues, permission glitches, and time-consuming onboarding processes. Robust encrypted document management 91% positive reviews out of 46 Most reviewers indicate secure document handling protects sensitive data, supports encrypted sharing, and ensures privacy compliance. Kathy B Administrative Assistant, 2 - 10 employees. "I like the fact that the documents are secure and protected as well as being able to have a secure way to send and receive documents from clients. " Limited and unreliable file deletion 70% negative reviews out of 40 Most reviewers indicate file deletion is problematic, with accidental loss, difficulty removing files, and inadequate restore options. ## Showing most helpful reviews Showing 1-25 of 923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kathryn F. B. Attorney Law Practice Used the software for: Less than 6 months ### "Better Than Others With Room for Improvement" July 23, 2020 5.0 eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs. Pros The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program Cons Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails) Alternatives considered [Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing Revver Smokeball was desktop based (no option for cloud) and only runs on PCs. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Needed more security; tired of switching between views (folder/document list vs preview of doc); couldn't as easily control internal and external access; no templates; no ability to e-sign within Review Source Response from Revver September 10, 2020 It's great to learn more about how eFileCabinet is helpful for your business, thank you so much for taking the time to leave us with this review and your feedback! GF Greg F. Chief Operating Officer Real Estate Used the software for: Less than 6 months ### "Great Experience With Revver" September 24, 2025 4.0 Revver is an excellent document management tool that we also plan to use for workflow management. It is perfect for our midsized real estate development and management company. Pros Ease of use, customer service and attention to detail in onboarding. Integration with third party services and ease of file sharing. Cons Integration with Excel could be better, also allowing collaborative work within the same document at the same time would be helpful. Alternatives considered [Sharepoint Backup](https://www.capterra.com/p/267331/Microsoft-365-Exchange-Backup/) Reason for choosing Revver Revver was a better value for our company and its multiple functions matched what we found with Sharepoint. Review Source MT Mariah T. Administrative Assistant Individual & Family Services Used the software for: 2+ years ### "Good, but needs improvements" March 20, 2025 3.0 Pros The ability to have everything in one area and to be easily accessible. Cons There seems to be a lot a lag time when uploading files. I've had a file sit with the buffering wheel and never upload. It's frustrating to have to logout and back in to reboot Revver to get it to upload, which sometimes it uploads and other times it doesn't. I have had others express that somethings they have trouble login as well. Review Source Response from Revver March 22, 2025 Thank you for your feedback! We’ve recently made enhancements to improve the upload experience, including a status bar for better visibility of your progress and increased upload speeds. If you’re still experiencing lag, please reach out to our support team. We can help identify specific factors like cache, permissions, or internet speed that may be contributing to the issue. Our team is happy to work with you to resolve any ongoing concerns and ensure a smoother experience. AR Alex R. Accounting Manager Building Materials Used the software for: 2+ years ### "After the Learning Curve, Revver will become a much appreciated piece of software" September 24, 2025 5.0 Overall Revver has been a positive experience, and I am grateful to have it as part of our processes. I will say that there is definitely a learning curve. I did love Revver at first, and my team took a little bit to get used to it. Now, 2 years later, my team and I are happy with the software overall. Pros The flexibility allowed for the workflows - there are several different attributes, and selections you can design when creating Workflows which allows you to get really granular with how you want to use Revver. Cons There are glitches sometimes, when I upload a PDF sometimes the preview is incorrect. Some days (rare) Revver does not work at all, and I need to wait a few hours to go back and use it. Review Source TC Traci C. Senior Acct Mgr Consumer Services Used the software for: 1-2 years ### "User-Friendly and Versatile, Though Speed Could Be Better" September 24, 2025 4.0 Overall, Revver is a strong and reliable program with great support, but some performance refinements would make it even better. Pros Customer Support has been excellent. I appreciate that the program can be utilized in both an app and browser versions, and that they can even be used simultaneously if needed. The platform is user-friendly, with intuitive navigation that makes it easy to understand. I also value how the program is designed for document management across multiple levels, making it both versatile and efficient. Cons The area that could use improvement is the program’s speed. Some functions aren’t optimized for fast-paced work, which would be very helpful in our environment. It can also be frustrating when we have 40+ employees using the program at the same time and technical issues arise, with the common solution being to clear the cache. Since this is a cloud-based program, frequent cache clearing shouldn’t be such a regular requirement. Review Source SKH Sarah Kate H. Human Resource Manager Hospital & Health Care Used the software for: 1-2 years ### "Revver was a good investment for our practice" September 23, 2025 4.0 I really enjoy using Revver. It has helped me so much with the HR process and files are easily accessible by all parties that need information. Pros Any time we have had an issue come up where we don't know what to do, we receive a response from the support team in a timely manner. I accidentally deleted something very important one day and thankfully, it was fully recoverable. It has really helped us streamline our process and stop keeping so much paper in the office. The system is very easy to use. Cons I made something into a main drawer and it really it needs to go within another filing cabinet. It won't let me move it because it is a drawer. Review Source Response from Revver September 24, 2025 Thank you for your feedback! We’re glad Revver has streamlined your processes and that our support team has been responsive when you’ve needed help. The drawer issue you mentioned is likely tied to permissions or governance settings. Our support team can assist with resolving this. We appreciate your review and are happy Revver is helping your team succeed! DB Donna B. Owner Accounting Used the software for: 2+ years ### "Revver Review" September 24, 2025 5.0 I have used the program since 2010 and have always found it easy to use and very helpful is eliminating excess paper files in my practice. Pros Program is easy to use and Documents are easily accessible. Documents are stored as pdf so easy to forward to clients if needed. Cons The price has increased over the years but that can be expected as their technology changes. For my practice I find it suites my needs. Review Source Response from Revver September 26, 2025 Thank you for sharing your experience! We’re glad to hear the program has been a reliable solution for you since 2010 and that it continues to make document management simple and efficient for your practice. Thank you for being a long-time customer! KB Kathy B. Administrative Assistant Accounting Used the software for: 2+ years ### "Security Peace of Mind" September 24, 2025 5.0 Really like the storage capability and the security aspect of Revver. Customer service has always been helpful when we have questions as well. Pros I like the fact that the documents are secure and protected as well as being able to have a secure way to send and receive documents from clients. I am also liking the two-factor authentication option for security. Cons Sometimes it is a little slow to refresh when things are added, or pages are changed. It does take additional time to use the refresh circle to make sure things are the way you want saved. Review Source PO Pam O. Senior HR Generalist Mechanical or Industrial Engineering Used the software for: 2+ years ### "Revver Access" September 24, 2025 5.0 They fixed the issue in a timely manner and has this removed All roles are currently restricted due to Security Policies or a lack of available licenses. Pros Was not able to access Revver at all and account was renewed and paid for. But was not updated in Revver itself Cons Does not notify us if there is any issues with our account that we get this message All roles are currently restricted due to Security Policies or a lack of available licenses. Review Source SW Stephanie W. Sr. Account Executive Insurance Used the software for: 2+ years ### "Secure storage and Amazing support" September 24, 2025 5.0 The best part is the support. I have had to reach out a few times and I always get someone knowledgeable and patient. Pros I like that we can securely store files as we have a lot of private information on our clients that all needs to be kept safe. Cons It seems like it has a few glitches here and there and can be a bit slow. I do believe that some of it is my lack of understanding. Review Source LM Lana M. Administrative Assistant Accounting Used the software for: Less than 6 months ### "Administrative Assistant" September 24, 2025 5.0 I have found it to be easy to use for document management. I am able to scan documents and upload them into the appropriate place. Pros Ease of use and document management are the things I like the most. I like the ease of finding my files and folders. Cons The features that I have used are great. I haven't heard back from \[sensitive content hidden\] since we did the migration. I understand he was supposed to provide some training. Review Source BY BRITTANY Y. Finance Director Government Administration Used the software for: 2+ years ### "Revver review" December 2, 2024 5.0 Love it. Online filing cabinets basically. Pros Very organized and easy to navigate. Allows different permissions. Cons Can become tricky when staff leaves if you dont have their log in info. Review Source JB Jacob B. Code Enforcement Specialist Government Relations Used the software for: Less than 6 months ### "Great and Easy to Use" August 22, 2024 5.0 It was great it was real easy to teach to use Pros Easiness to use and understand how to navigate Cons Nothing really. We didn’t have any issues Review Source CW Chelsie W. Billing Corrdinator Construction Used the software for: 2+ years ### "Saving Space and Saving Time " November 6, 2020 5.0 Keeping up with paperwork for at least seven years per project can be absolutely overwhelming. It takes up physical space, it is difficult to navigate and find items from years ago. Not to mention the dust bunnies that build up! Our company absolutely adores this product because it really gives us a space to keep all of our documents organized, stored in a safe place, and dust free! You cannot ask for more when it comes to keeping up with documents! Pros The software is incredibly easy to navigate and to use. The sector our company is involved requires tremendous amounts of paperwork, high compliance standards, and impeccable organizational aspects. Having e-FileCabinet simplifies keeping up with the paperwork and gives us the option to discard physical copies of old paperwork from old projects. Another aspect of the software is the ability for anyone in the company to have unlimited access to the paperwork needed. It's very simple to log onto our account and find what we need. One other aspect that is one of my favorites is the ability to customize what drawers are within each folder when created. This makes the ability to really organize our work effortless. Cons What I like least about the product is I have found on a couple of occasions where the PDF file did not upload properly and when accessed at a later date, the file would not download. Other than this issue, we have had no issues with the software. Reason for choosing Revver Whenever we were making the decision to introduce eFileCabinet to our company, we knew that it offered everything that we were looking for. The other options-again I can't even think of the name of any other software we looked at even though I know we did-did not meet the level of organization that is offered here. Review Source Response from Revver December 31, 2020 Wow, thank you so much for sharing this glowing review with us about your experience! We love that we get to support your business and thank you for being our customer! MJM Markee James M. Encoder Computer & Network Security Used the software for: 2+ years ### "Revver Make My Work Easy" May 27, 2024 5.0 Overall experience is very nice, The documents you have is secure and this product make your work easy Pros The Secure Data Storage it can surfaces my outstanding document tasks, right next to my documents Cons Least is nothing cause all is very helpful and easy to use. Review Source Haszilah A. Administrative Assistant Telecommunications Used the software for: 1-2 years ### "dFileCabinet user review" June 15, 2021 4.0 Pros The application is quite simple to explore and operate. Our industry necessitates massive volumes of documentation, stringent compliance requirements, and excellent management skills. Having e-FileCabinet makes it easier to maintain track of documents and discard hard copies of outdated documents from previous projects. Another feature of the application is that it allows anybody to have unrestricted access to the necessary papers. Logging into our account and finding what we need is a breeze. Another feature that I like is the option to specify which drawers are included in each directory when it is built. This makes it much easier for us to arrange our operations. Cons What I dislike the most about the service is that a few times, the PDF file format did not upload correctly and would not download when retrieved at a later time. However, we haven't encountered any problems with the application other than this one. Review Source JC Joshin C. Administrator Construction Used the software for: 1-2 years ### "Fully Customized Secure Data Bank" July 19, 2022 3.0 It was a good experience, however, due to difficulty in viewing the shared files we discontinued their service very recently and moved to google workspace. Pros I like the option to build a folder tree template, which can be applied to any main folder. Cons I am not happy with the sharing option, where the other person needs to download the files to view the content. Review Source sB stephen B. Owner Accounting Used the software for: 2+ years ### "One of my Most Valuable Tools" August 27, 2016 5.0 I stumbled upon this software while searching for a better paperless solution in my office when I learned that my tax software would no longer support their own document management system. They recommended another system, which I found wholly inadequate, both from the standpoint of transitioning and customer care, both of which were less than adequate. When I discovered Efile Cabinet, I found a solution that offered more than I was even looking for and included a level of customer support that I have found to be extremely responsive, considerate and very helpful. I also had an experience where my hard drive crashed and the tech support at Efile Cabinet helped me to restore everything from Cloud view on to my desktop, so I was up and running again in very little time. Pros This software has so many features and offers far more than what I ever expected - including the ability to preserve all items in the cloud automatically, the app to be able to retrieve, alter and transmit documents from anywhere with ease and the Secure Drawer option that allows me to share files with my clients back and forth. There are many training videos available, so I'm able to get answers to my questions easily and when I can't figure something out, the tech support is readily available to me. In short, this software is one of the most important tools I use in my office. Cons I wish the software had a direct connection to my tax prep software so I could print tax returns directly to client folders, but that's more a function of the tax software than Efile Cabinet, so I can't really hold it against them. It's really the only thing that I don't like, and it's a small thing relative to all the good things. Review Source Response from Revver March 19, 2019 We're excited to hear that eFileCabinet is one of the most valuable tools around your office. We strive to provide strong support for eFileCabinet users and look forward to continuing to provide support for the success of your business. ES Emily S. Tax Specialist Food & Beverages Used the software for: 2+ years ### "eFile review" April 19, 2019 4.0 Our overall experience with eFile is becoming more positive. We started out on a rough patch with the system. Our initial training wasn't the greatest and didn't focus on what we would actually benefit from in the system so we basically had to teach ourselves how to use it. Our company uses Sidekick more than online which has really helped our productivity in our company as we used to spend tons of time trying to get documents into employee drawers. Pros What I like most about this software is how easy it is to use eFile Sidekick. We have found that using that saves us much more time than using the online version and pulling documents from our email is much quicker than using the eFile scanner. Cons What I least like about this software is how the online version lags so much. We are also a company of 30,000+ so we have many drawers out there for our employees. We've had to create multiple cabinets to continue adding employees into. We've had to find a work around in searching for employees since our one cabinet is so full, we can't click on it without freezing and getting booted out of sidekick. I do wish that eFile was able to really handle the amount of documents we put into the system and that it would run smoother for us. Review Source Response from Revver April 25, 2019 Thank you so much for your feedback. We appreciate your business and for your trust in us to provide support for your business. We're excited about some new upcoming features that are launching soon that will improve the user experience even more. We look forward to providing continued support for your business. Thanks for taking the time to leave us a review. DD Don D. Tax Preparer/IT Mgr Accounting Used the software for: 2+ years ### "eFileCabinet (EFC) Is Superb for Accounting and Tax Preparation Practices " June 7, 2019 5.0 We are a 12-person accounting and tax preparation practice that has used the locally installed of EFC for 5+ years. Currently we have 115GB of data made up of 143K+ files in 425K+ folders and 6.7K+ drawers. EFC has performed faithfully with only very occasional minor issues (usually user error) during the entire time we've had it. In 30+ years in IT/Business I can't recall any other software that has been this reliable. This is one of the few pieces of software I can recommend without hesitation. Pros Allows us to save scans of our clients paper and electronic documents as well as digital copies of their tax returns in a fast, secure, dependable and easy to use document repository. Excellent search capability allows misfiled/"lost" documents to be quickly located. Cons Integration with Lacerte, our professional tax prep software (which has ~85% of the market) is limited. NOTE: This is NOT the fault of EFC. Despite our repeated requests over the last 5 years, Intuit, owner of Lacerte, has not provided the needed API (interface) that third parties like EFC require to integrate. EFC has said they stand ready to develop this integration once Intuit delivers. We are hopeful this will occur in 2019. Review Source Response from Revver June 12, 2019 Wow, what a wonderful review! Thank you for taking the time to leave us your feedback, it's great to hear how eFileCabinet has been able to faithfully improve the efficiency of your business. Thank you for being our customer, we look forward to providing your business with continued support! Samuel O. Financial Analyst Financial Services Used the software for: 1-2 years ### "eFileCabinet for File Storage and Sharing" June 16, 2022 4.0 Real-time file sharing, storage and synchronization. Pros eFileCabinet offers ample storage space at favorable rates. It enhances real-time synchronization even when offline. Cons It is a great file storage app although it lacks some vital tools available on alternative tools. Review Source PM Priscilla M. Owner Accounting Used the software for: 2+ years ### "Finding documents" August 7, 2019 5.0 Ease of retrieval, ease of filing, quick review of documents in a file. We have a client portal as part of our web site so we don't use the secure drawer feature. Pros I love the OCR feature. If I know I've written an article or written a letter to IRS on a subject and I don't remember who the client was or when the article was written, putting in the key words brings up the appropriate documents. It is easy to re-title documents and storage is easy. We have e-file cabinet icons on excel, word and e-mail. Just click on the icon when you want to file something and it brings you to e-file cabinet, select the correct file and click save and your done. I am from the paper filing era and the time savings on not having to locate misfiled documents is a cost savings for the firm. We scan all documents as they arrive and because we have a standardized naming convention, everyone knows what is available. It is also easy to drag and drop if you receive a pdf. Cons We have a file structure that uses cabinets for current clients and former clients and it is not as easy as some of the other operations to move drawers. Review Source Response from Revver August 16, 2019 It's so great to hear how the OCR feature is able to help support your role, and we love to be a part of your business's success! Thanks for taking the time to leave us this wonderful review! DA Daniel A. Owner Accounting Used the software for: 2+ years ### "A Great Solution for Your Paperless Business" February 22, 2019 5.0 Really helpful with productivity in establishing workflow. Extremely quick to enable answering factual client questions without having to call them back. Technical support has been great over about 5 years of using the software. Pros The "templates" feature enables you to create folder structures for each client as well as pre-defined names of documents to be stored. Every client folder is then standardized in structure. This feature enables creation of document workflow without needing to create a massive bookmarked pdf that might be susceptible to file corruption. The "Logs" feature is really helpful to locate items I may have stored in the wrong client folder. Cons What's not to like? I can think of two minor complaints I suppose. I am a heavy pdf bookmark user. EFC allows creation of bookmarks without having to "check out" the file but sometimes the bookmarks don't "stick." I get around this by checking out the document, bookmarking it and then checking the document back in. "Checking in" and "checking out" is a very easy process. Second minor complaint is that when I want to apply a template (I have multiple templates), the dialog box always pre-selects the first template on the list and I have to "de-select" it. Review Source Response from Revver March 19, 2019 Wow, thank you so much for leaving us a great review and for taking the time to give your feedback. We're glad to hear that you love our templates feature and that our product has helped your business establish a workflow. We look forward to continuing to support the success of your company. NC Nicholas C. CEO Accounting Used the software for: 2+ years ### "2018 feedback" April 18, 2019 5.0 We experienced a lag time with the end of the tax filing season. Would have been better with more bandwidth to help us in the field. Pros The easiness of the usability and the relationship of RightSignature. Cons 1) I do not like the easiness of the delete function, without securing the delete key 2) I want the ability to upload folders into the client accounts 3) I would like an easy function to resend an expired link to a client. Often times, when clients are purchasing or refinancing their homes, they need the tax return from a year prior. 4) I would like the ability to send a link to an isolated item in the efilecabinet ( i.e. a specific W2 or a certain receipt that the client requests. ). I would like the option to right-click and send a link for the specific item 5) I would like the ability to upload electronic folders into a client name in efilecabinet. Review Source Response from Revver April 25, 2019 It's great to hear you enjoy the usability feature and the way our software integrates with RightSignature. We are excited for some new updates launching shortly that will help improve some of this concerns you have mentioned and that will provide an even better user experience. If you have any questions or ever need additional support, our success team is here to help you via chat, phone, or email. Thanks for taking the time to leave us a review! LW Larry W. Safety Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "EFC review" July 29, 2019 5.0 When we purchased Efile Cabinet we went from standard filing to nearly 90% paper free retention. Some items have to be retained in original form and others do not. Any items that have a legal retention period such as driver logs are set to shred at the appropriate time so that eliminates the need to go in and do it manually. We probably save enough storage time to be the equivalent of another employee. Pros The system was relatively easy to set up and get into operation. Each user has the ability to set their own retention period for every drawer and accessing our files has never been easier. When there is that rare problem the online help system has been able to remote in and fix it right away. We use it for everything from DOT compliance paperwork to Bill of Lading retention as well as filing our maintenance records. Cons I know it is necessary but it seems like there is a new release every year. Reason for choosing Revver The price fit our budget and the product seemed to do what we needed. We have never been sorry for the purchase. Review Source Response from Revver August 16, 2019 Wow, it is so great to read this wonderful review and learn more about your experience using eFileCabinet and how you use it within your business! We look forward to providing you with continued support for the success of your business! 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