# Revver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Revver the right File Sharing solution for you? Explore 908 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123400/revver/reviews --- Revver 4.4 (908) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Revver Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews KB Kathy B Administrative AssistantAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “I like the fact that the documents are secure and protected as well as being able to have a secure way to send and receive documents from clients. “ September 24, 2025 DZ Dana Z Human Resources ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “The search feature is very clunky and not an easy straightforward search option. If folders are found, it is difficult to go right to the folder that is chosen.“ July 14, 2025 SH Sarah Kate H Human Resource ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “It has helped me so much with the HR process and files are easily accessible by all parties that need information.“ September 23, 2025 JL JOHN L OwnerAccounting, Self-employedUsed the software for: More than 2 years. “File sharing is difficult for me to figure out and use: not sure what to allow and not allow so as not to open up files to everyone else.“ September 25, 2025 RS Roshaunda S Kinship Care CoordinatorHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “It helps keeps our forms organized within our company.“ September 19, 2025 BS Benny S IT AdminChemicals, 201 - 500 employeesUsed the software for: 1-2 years. “Response can be slow sometimes and the "Office Hours with Customer Success" is bit let down specially if no one turns up from Revver even after you register to the session.“ March 18, 2025 KB Kathy B Administrative AssistantAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “I am also liking the two-factor authentication option for security.“ September 24, 2025 DZ Dana Z Human Resources ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “A file has to be downloaded before it can be viewed or removed which is time consuming.“ July 14, 2025 ## Showing most helpful reviews Showing 1-25 of 908 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deborah F. Firm & System Administrator Accounting Used the software for: 2+ years ### "EfileCabinet Document Management System" June 14, 2019 5.0 No issues. We are very happy. Pros Very easy to use. Always works. Competitive Pricing. Cons I wish I could pdf from lacerte into efilecabinet, but its not that big of a deal to just pdf to my desktop and then drag and drop into efilecabinet. Alternatives considered [SmartVault](https://www.capterra.com/p/82811/SmartVault/) Reason for choosing Revver Seemed more user friendly and pricing was much lower with EfileCabinet. Review Source Response from Revver June 20, 2019 It is excellent to hear that your business is happy with eFIleCabinet. We strive to provide the best in value and support for our customers! Thanks for taking the time to leave us this review! GF Greg F. Chief Operating Officer Real Estate Used the software for: Less than 6 months ### "Great Experience With Revver" September 24, 2025 4.0 Revver is an excellent document management tool that we also plan to use for workflow management. It is perfect for our midsized real estate development and management company. Pros Ease of use, customer service and attention to detail in onboarding. Integration with third party services and ease of file sharing. Cons Integration with Excel could be better, also allowing collaborative work within the same document at the same time would be helpful. Alternatives considered [Sharepoint Backup](https://www.capterra.com/p/267331/Microsoft-365-Exchange-Backup/) Reason for choosing Revver Revver was a better value for our company and its multiple functions matched what we found with Sharepoint. Review Source MT Mariah T. Administrative Assistant Individual & Family Services Used the software for: 2+ years ### "Good, but needs improvements" March 20, 2025 3.0 Pros The ability to have everything in one area and to be easily accessible. Cons There seems to be a lot a lag time when uploading files. I've had a file sit with the buffering wheel and never upload. It's frustrating to have to logout and back in to reboot Revver to get it to upload, which sometimes it uploads and other times it doesn't. I have had others express that somethings they have trouble login as well. Review Source Response from Revver March 22, 2025 Thank you for your feedback! We’ve recently made enhancements to improve the upload experience, including a status bar for better visibility of your progress and increased upload speeds. If you’re still experiencing lag, please reach out to our support team. We can help identify specific factors like cache, permissions, or internet speed that may be contributing to the issue. Our team is happy to work with you to resolve any ongoing concerns and ensure a smoother experience. DS Dilak S. Senior Experience Designer Design Used the software for: 1-2 years ### "File Sharing and Document Generation Program: Revver" February 11, 2025 5.0 It has been seamless to collaborate on documents in real-time with Revver. Pros Revver is used across all departments in my organization to digitize, organize, search and securely store documents in one central repository. Cons I have not had any bad experiences with Revver. Switched from [Unifize](https://www.capterra.com/p/253106/Unifize/) Revver offers robust file sharing and document management capabilities. Review Source GD Georgia D. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Easy to use! " March 31, 2025 5.0 Very detailed training and implementation Pros Very customizable and easy to use. Keeps our office organized Cons Cost per user - I would prefer monthly billing per user for those that only need access occasionally. Alternatives considered [Laserfiche](https://www.capterra.com/p/62196/Laserfiche/) Reason for choosing Revver ease of use- it is much easier to use than other products of its kind Review Source VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "eFile Cabinet and SecureDrawer" November 7, 2019 5.0 I am able to share files with my clients in accordance with IRS guidelines. Pros My clients and I are able to share files securely. Cons I need a workflow management solution which is not included with eFile Cabinet. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Revver EFileCabinet is easier to use than any of the products I tried. It is also more cost effective. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) DropBox is not as secure. Review Source Response from Revver November 21, 2019 Thank you for taking the time to leave us this review, it's great to hear your feedback! KJ Kevin J. Quality Engineer Accounting Used the software for: Less than 6 months ### "Files on Secure Drawer are not very Secure" September 18, 2019 1.0 Poor and lacking. Pros I like the layout but the admin functions and user experience is very poor. Cons File protection and restore functions are lacking. They are not as robust as a basic PC would be. Tech support is not helpful and they do not have the capability to assist the user. I selected a single file, and an entire directory was deleted. No warning, no way to recover! I could see in the actions that I deleted 99 files, but I could not undelete or change the action. I lost a lot of time and money because of Secure Drawers poor software design. Reason for choosing Revver I thought the solution was good and the arrangement was user-friendly. I was very wrong with this assessment. Data security and the ability to know the actions that your taking is extremely important. Secure drawer software does not have these features in my opinion. Poor software design. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) I thought my data would be more secure? I was wrong. Review Source Response from Revver November 1, 2019 We appreciate your feedback and want to address some of the concerns you mention here in further detail. Your account manager will try be reaching out to you to discuss this in further detail. Thank you for taking the time to leave us a review. DB Donna B. Owner Accounting Used the software for: 2+ years ### "Revver Review" September 24, 2025 5.0 I have used the program since 2010 and have always found it easy to use and very helpful is eliminating excess paper files in my practice. Pros Program is easy to use and Documents are easily accessible. Documents are stored as pdf so easy to forward to clients if needed. Cons The price has increased over the years but that can be expected as their technology changes. For my practice I find it suites my needs. Review Source Response from Revver September 26, 2025 Thank you for sharing your experience! We’re glad to hear the program has been a reliable solution for you since 2010 and that it continues to make document management simple and efficient for your practice. Thank you for being a long-time customer! KB Kathy B. Administrative Assistant Accounting Used the software for: 2+ years ### "Security Peace of Mind" September 24, 2025 5.0 Really like the storage capability and the security aspect of Revver. Customer service has always been helpful when we have questions as well. Pros I like the fact that the documents are secure and protected as well as being able to have a secure way to send and receive documents from clients. I am also liking the two-factor authentication option for security. Cons Sometimes it is a little slow to refresh when things are added, or pages are changed. It does take additional time to use the refresh circle to make sure things are the way you want saved. Review Source PO Pam O. Senior HR Generalist Mechanical or Industrial Engineering Used the software for: 2+ years ### "Revver Access" September 24, 2025 5.0 They fixed the issue in a timely manner and has this removed All roles are currently restricted due to Security Policies or a lack of available licenses. Pros Was not able to access Revver at all and account was renewed and paid for. But was not updated in Revver itself Cons Does not notify us if there is any issues with our account that we get this message All roles are currently restricted due to Security Policies or a lack of available licenses. Review Source ES Erika S. Technology Support Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great document management option" September 24, 2025 4.0 Pros Ease of use and support team are fantastic. Got a lot of great features that our old document management system did not. Cons Still working out some kinks and trying to figure out the best way to do some things. Overall a good product. Review Source RS Roshaunda S. Kinship Care Coordinator Human Resources Used the software for: 6-12 months ### "Document Management " September 19, 2025 4.0 We use Reever to store our documentation for our placements and background check forms. It helps keeps our forms organized within our company. Pros Reveer we use for document management. It keeps our files organized in a professional manner at KVC. Cons It is a little difficult to understand in the beginning but once you understand the system, it’s good. Review Source AFS AHMAD FARHAD S. Chief Marketing Officer Management Consulting Used the software for: Less than 6 months ### "Chief Marketing Officer" October 5, 2024 5.0 It's quite a great experience using Revver, it's simple and perfect for our business operations and projects. Pros It's a great platform for managing my clients, their feedback, projects, and operations. Cons I haven't seen any issue or something I like the least, I would love to see more features & capacities in the future. Review Source MC Michael C. Senior Manager Accounting Used the software for: 1-2 years ### "Please contact me to explain if your software will improve" December 9, 2016 1.0 Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. The linking between EFCO and SecureDrawer is great except there are so many limitations and issues with the new version of SecureDrawer that many of our professionals and many of our clients at times dread using your product (which affects our business). The fact that versioning still gets displayed in England time in EFCO is a joke. When we called it was said this will hopefully be worked on but not likely in the old Out of Browser EFCO. I understand upgrading to the newest versions because we did that immediately with SecureDrawer due to the catastrophic issues with your products and Silverlight which cost our firm a lot of money trying to use the product and dealing with our client's issues accessing files. Anyways, we switched over to the new SecureDrawer and permissions all changed for our administrative staff, there are fewer options to be able to customize who has access to what, and we can't even use the filter search to find drawers unless we have already scrolled down to that area of the alphabet both on the left and middle panes of the product. When I called support, I was told it was "on the list" but likely wouldn't be addressed soon because of all the issues with the rollout of the new version (this was in mid-June 2016 and there's still no improved functionality....) Other items you may want to consider when I compare you to ShareFile. Your notifications no longer provide much detail that is helpful. It would be helpful to know what folder of a drawer a file was uploaded to or downloaded from. Another area ShareFile has a leg up on you is that you could send an email to a guest user along with a link to the specific folder in their drawer that you would like them to upload files to (it helps greatly with administration). Their batch uploads were much more efficient and worked more often than yours do. On the eFileCabinet side, I will investigate the newer version along with sidekick to hopefully see that resolution to issues in the old version was addressed but based on our experience with your products that's unlikely. I apologize for the tone of this experience, but I have lost numerous hours and our firm has lost money related to dealing with issues related to your software. I would greatly appreciate a call from anyone from EFCO. Pros You can link SecureDrawer to eFileCabinet. And you can access from virtually anywhere Cons Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. Versioning doesn't work in eFileCabinet. Filtering doesn't work in SecureDrawer, you cannot download multiple files or sometimes upload multiple files at once without issues or errors. Permissions in SecureDrawer do not have many options. Notifications are in general not helpful. SecureDrawer itself is not as good as Citrix's ShareFile for example wherein ShareFile you can direct a guest user to a specific folder with a direct link. When they click the link they can log in and find themselves in the exact folder or subfolder in which to upload. You also could have different permissions for different subfolders instead of only being able to change permissions at the drawer level. Overall the cons definitely outweigh any pros we have experienced. Review Source JL Janice L. Accounting Manger Construction Used the software for: 1-2 years ### "Zonal OCR - eFile Cabinet's best feature that we can't use" October 7, 2021 5.0 Great support from the SALES people in terms of getting you set up with basic access to your account. Nothing special after that. The software is WAY overpriced if all you need to do is provide online access to documents. The only reason we would consider renewing is if we were provided the cooperation and adequate assistance from tech support to properly train users on Zonal OCR, rather than being made to feel like you're the last person they feel like talking to. Or, FIX the software so that you don't have to spend so much time teaching non programmers how to use it. Pros The software has a lot of great features, such as easily being able to manage user access to documents, ease of creating files, uploading, downloading, etc. I really like the Rubex icon which can easily be added to the "ribbon" dashboard in MS Outlook, Word, Excel, etc. Cons There are several different choices available to businesses today that offer the same basic features and functions offered by eFile Cabinet for a fraction of the cost. The cabinet structure is extremely limited, and the icons for cabinets and drawers (ugly gray block looking thing) look way too much alike, causing confusion for new users. E-File Cabinet's Zonal OCR is what could potentially separate them from their competitors, and is in my opinion, the BEST and most AMAZING tech tool available for those who need to file mass amounts of documents (Invoices from hundreds of vendors in our situation). I used the word potentially because, unless you are a programmer, trying to set up templates for Zonal OCR is beyond challenging. And though the sales staff will taught that their tech staff is supportive, my experience has been that they are less than thrilled at having to spend time on the phone tutoring non techies on how to set up templates. In a nutshell, don't offer or advertise a feature of your software that can't be used by non programmers. This could EASILY be fixed by adding simple user friendly radio buttons (steps) that non programmers could follow through and understand. Review Source Haszilah A. Administrative Assistant Telecommunications Used the software for: 1-2 years ### "dFileCabinet user review" June 15, 2021 4.0 Pros The application is quite simple to explore and operate. Our industry necessitates massive volumes of documentation, stringent compliance requirements, and excellent management skills. Having e-FileCabinet makes it easier to maintain track of documents and discard hard copies of outdated documents from previous projects. Another feature of the application is that it allows anybody to have unrestricted access to the necessary papers. Logging into our account and finding what we need is a breeze. Another feature that I like is the option to specify which drawers are included in each directory when it is built. This makes it much easier for us to arrange our operations. Cons What I dislike the most about the service is that a few times, the PDF file format did not upload correctly and would not download when retrieved at a later time. However, we haven't encountered any problems with the application other than this one. Review Source JC Joshin C. Administrator Construction Used the software for: 1-2 years ### "Fully Customized Secure Data Bank" July 19, 2022 3.0 It was a good experience, however, due to difficulty in viewing the shared files we discontinued their service very recently and moved to google workspace. Pros I like the option to build a folder tree template, which can be applied to any main folder. Cons I am not happy with the sharing option, where the other person needs to download the files to view the content. Review Source sB stephen B. Owner Accounting Used the software for: 2+ years ### "One of my Most Valuable Tools" August 27, 2016 5.0 I stumbled upon this software while searching for a better paperless solution in my office when I learned that my tax software would no longer support their own document management system. They recommended another system, which I found wholly inadequate, both from the standpoint of transitioning and customer care, both of which were less than adequate. When I discovered Efile Cabinet, I found a solution that offered more than I was even looking for and included a level of customer support that I have found to be extremely responsive, considerate and very helpful. I also had an experience where my hard drive crashed and the tech support at Efile Cabinet helped me to restore everything from Cloud view on to my desktop, so I was up and running again in very little time. Pros This software has so many features and offers far more than what I ever expected - including the ability to preserve all items in the cloud automatically, the app to be able to retrieve, alter and transmit documents from anywhere with ease and the Secure Drawer option that allows me to share files with my clients back and forth. There are many training videos available, so I'm able to get answers to my questions easily and when I can't figure something out, the tech support is readily available to me. In short, this software is one of the most important tools I use in my office. Cons I wish the software had a direct connection to my tax prep software so I could print tax returns directly to client folders, but that's more a function of the tax software than Efile Cabinet, so I can't really hold it against them. It's really the only thing that I don't like, and it's a small thing relative to all the good things. Review Source Response from Revver March 19, 2019 We're excited to hear that eFileCabinet is one of the most valuable tools around your office. We strive to provide strong support for eFileCabinet users and look forward to continuing to provide support for the success of your business. ES Emily S. Tax Specialist Food & Beverages Used the software for: 2+ years ### "eFile review" April 19, 2019 4.0 Our overall experience with eFile is becoming more positive. We started out on a rough patch with the system. Our initial training wasn't the greatest and didn't focus on what we would actually benefit from in the system so we basically had to teach ourselves how to use it. Our company uses Sidekick more than online which has really helped our productivity in our company as we used to spend tons of time trying to get documents into employee drawers. Pros What I like most about this software is how easy it is to use eFile Sidekick. We have found that using that saves us much more time than using the online version and pulling documents from our email is much quicker than using the eFile scanner. Cons What I least like about this software is how the online version lags so much. We are also a company of 30,000+ so we have many drawers out there for our employees. We've had to create multiple cabinets to continue adding employees into. We've had to find a work around in searching for employees since our one cabinet is so full, we can't click on it without freezing and getting booted out of sidekick. I do wish that eFile was able to really handle the amount of documents we put into the system and that it would run smoother for us. Review Source Response from Revver April 25, 2019 Thank you so much for your feedback. We appreciate your business and for your trust in us to provide support for your business. We're excited about some new upcoming features that are launching soon that will improve the user experience even more. We look forward to providing continued support for your business. Thanks for taking the time to leave us a review. KR Karen R. Owner Accounting Used the software for: 2+ years ### "eFileCabinet User for Many Years" April 10, 2019 4.0 I have a tax and accounting practice, and eFileCabinet allows me to have very little filing space. Everything is returned to the clients, and I scan everything and have access to whatever I need or want from there. Pros eFileCabinet allows you to print straight to the program from every other program I have ever tried - Microsoft suite programs, accounting software, QuickBooks, tax software, everything! This feature along with the ability to quickly scan and store items make a paper-free office a reality, not just a goal. Cons I have my eFileCabinet set up very detailed. I would like to be able to click on where I want the file saved or printed to and then just scan or print it straight in there. Most times I have to click as many as six different things to save the document where I want it. That has been a complaint of mine since I started using the software. Review Source Response from Revver April 22, 2019 Thank you for your feedback and taking the time to leave us this review. We are excited about some new features that will be launching soon that are going to improve the user experience even more. We would love to tell you more about them and are hosting a free webinar on April 25 where you can learn more. You can register here: https://go.efilecabinet.com/webinar/whats-new-efc Our customer support team is also available to discuss some of these new features and can show you how they can improve your processes. We hope this helps and look forward to providing you with continued support for the success of your business. KS Kim S. Business Owner Retail Used the software for: 6-12 months ### "Super easy way to stay organized!" October 27, 2022 5.0 Pros I like having folders and sub folders. That just makes sense to me so it was easy to learn this software. Cons I was unable to delete documents, so if I put them in the front place, they were stuck there. That may have been due to my user settings. Review Source JD Jacqueline D. Owner Accounting Used the software for: 2+ years ### "Great storage option!" December 9, 2016 5.0 I do love the integration between other software and eFileCabinet so that you can easily bring in the documents. Over the years that I have had eFileCabinet, I have really liked it, however, the pricing is getting a lot more expensive. Also some of the features, I have had a bit of trouble figuring out how to use. Some are features that I only use once in awhile as so I forget hour to use them - like purge, unpurged, and templates. But overall the software is great, just getting a bit pricey. Pros Love the sync with SecureDrawer! Cons Trying to use some of the features - Templates is a big one, I set up a couple of templates awhile ago, but I remember it was not the easiest thing. I now need to edit those templates and don't have the time to dig in to see how to do that. Also, I do not understand how to CHECK OUT something, edit it and put it back. I am always having to save it on my desktop and re-import. Also, it would be nice if you could put notes right on the document or at least make the notes more visible. Right now with the notes being on a separate tab they do not stand out that there are even notes there so that is a bit frustrating. Also, I have an old client that has now come back and started working with me. I set their file to purge and cannot seem to get the purge off of the file, so I am going to have to manually pull all the documents out and create another file. Also, it is getting quite expensive for a small business like mine. I am going to have to, unfortunately, look into other alternatives. Review Source Adam B. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "Great Platform for Date Keeping" February 8, 2019 5.0 Pros We love the ease of the software. The employees and I are able to maneuver easily through the program and locate everything we need to find. We like that it alerts us to check the files back in if we happen to leave them open while working on another project. Additionally, we enjoy the scanning features to be able to speed up the process of data entry. Cons It took awhile for us to get our efile scanner setup. We were not able to set it up ourselves, we had to contact the support desk, however, in the end we got it set up, and have no issues. Review Source Response from Revver March 19, 2019 Thank you so much for leaving this review. It's great to hear that you enjoy the scanning features and that our services have been able to help speed up data entry for your company. Our customer success team is always here to support your needs if you have any further questions or need further assistance. We're excited to continue support for the success of your business. JZ Jesse Z. QUALITY CONTROL Accounting Used the software for: 2+ years ### "Functionality & Ease of Use is the Name of the Game" July 2, 2019 5.0 We can easily access, analyze, and print out any needed document at any workstation as needed. This functionality makes Efilecabinet very valuable to our company. I have had very good experiences getting technicians when needed except on a few occasions when demand is very high. Each tech is knowledgeable and does a quick and efficient job of getting us back on track. We have been using your software for 6 or 7 years with little downtime or problem. Pros Everything! It seems that all of our employees find Efilecabinet to be very easy to use, and that the functionality of it does everything we need it to quickly and efficiently. Using the EfileScanner makes moving documents into Efilecabinet so quick and easy that even new personnel find it a joy to use. Having all our important documents so readily available and kept secure is a strong value of this software. We have over a Terabyte of documents saved in Efilecabinet and know that documentation is safe. Cons It seems some Windows updates have a bad habit of destroying our scanner application files so that I have to call in every once in a while on some employee computers needing to have a technician delete and reinstall parts of the scanner operational files in the Hkey area of Windows. Review Source JF Julie F. Lead Loan Processor Banking Used the software for: 2+ years ### "Efile, can't live without it." April 17, 2019 5.0 Time saver, no more running around to locate files. Can send documents password secured by email. You can design how you want to setup and use efile with customization of templates, user and file retention. Customer service is great, love that on our desktop version help link takes me directly to the website. I can then lookup my question with answer to resolve or chat with a rep. in a timely manner. Pros Ease of use and security features to allow secured access to offsite users. Customer can send Financial information, Examiners can review documents cutting down on onsite visits. Option to scan in Black/White, Gray-scale or Color help with photos in our Appraisal. No need to retain hard copy file. We can print our Credit Reports and Business Searches directly to efile. Saving in both process and cost by skipping the need to print then scanning. PDF received we can move and drop directly to efile. Cons Haven't experienced any cons and we've used this for years now. Review Source Response from Revver April 22, 2019 Thank you so much for taking the time to leave us this review. It's great to hear that you love the ease-of-use our features provide and that you haven't experienced any cons. We love to support your business and are excited to continue to provide support for your success. 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