# Page 9 | CDK Global Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is CDK Global the right Auto Dealer solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122988/CDK-Global/reviews

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CDK Global

4.1 (207)

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Last updated March 13th, 2026

# Page 9 - Reviews of CDK Global

## Showing most helpful reviews

Showing 201-207 of 207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JE

Josh E.  
  
  
Used the software for:

### "Customer support is awesome!"

January 31, 2017

5.0

My Performance Manager goes above and beyond to help me. She gets me taken care in a professional and timely manner. From workflow changes to email campaigns, she is always very responsive. The support team bring great credit to eLead1One team. The customer support is a valuable asset to the organization and a pleasure to work with.

Review Source

Response from CDK Global

February 3, 2017

Hi Josh. Thanks for taking time to share your experience and for the shoutout for Kayla and our support team. We appreciate your business. Please let us know if there is anything we can do to support you!

RN

Ryan N.  
  
  
Used the software for:

### "Great CRM Experience"

January 31, 2017

5.0

I enjoy the many facets of the system, however I most enjoy the support I get from Elead staff and the speed of the response. It has been a great experience throughout.

Review Source

Response from CDK Global

February 3, 2017

Hi Ryan. Thank you for taking time to share your feedback with us. We are grateful that we have the opportunity to support you and the team at Don Herring. Don't hesitate to let us know if there is anything we can do to help or improve!

JM

Jesse M.  
  
  
Used the software for:

### "A powerful website platform"

November 4, 2016

5.0

CDK Global has been a powerful website platform for our Buick GMC store experience. It provides great backend tool for customization of the site.

Review Source

BE

Brandon E.  
Consultant  
Automotive  
Used the software for: Less than 6 months

### "Great for crm and bdc"

July 21, 2019

3.0

Pros

Great crm and bdc software but alot of competition

Cons

Does most the same 5hungs as vinsolutions but cin integrates much better with dms

Review Source

Response from CDK Global

July 24, 2019

Thank you for your feedback, Brandon. We're glad to hear you've enjoyed using the CRM and BDC. Our team will contact you concerning your integration capabilities with your DMS.

CB

Casey B.  
  
  
Used the software for:

### "Great company"

November 17, 2016

5.0

This is a wonderful company, with amazing support! Overall a great experience for myself. Thank you!

Review Source

MD

Melissa D.  
  
  
Used the software for:

### "Not all the way SOLD on it.."

November 3, 2016

3.0

Lately it has had difficulty with getting the pricing right on the website. Every month we have to call and ask them to look at the website and fix things.

Review Source

KP

Kim P.  
  
  
Used the software for:

### "Awesome Websites"

November 17, 2016

5.0

This company has one of the easiest websites to manager. You can make changes on the fly and also have an amazing support staff

Review Source

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