# VolunteerLocal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VolunteerLocal Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more.

Source: https://www.capterra.com/p/122906/VolunteerLocal

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# 

 VolunteerLocal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VolunteerLocal

## What is VolunteerLocal?

VolunteerLocal is the leading platform used by non-profits to simplify volunteer scheduling, streamline communication, and enhance productivity. With the most time-saving processes for volunteers and admins, VolunteerLocal transforms your organization like no other system. This includes a recurring shift builder, flexible shift types, volunteer statuses, and background checks, with no username/password requirements for volunteer sign-up.

## What is VolunteerLocal used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 204 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

0%

Starting price

$600

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## VolunteerLocal alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/122906/VolunteerLocal/alternatives/)

## Who uses VolunteerLocal?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.8 (63)

73.02% of 63 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Event Management

4.8 (56)

71.43% of 56 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Event Scheduling

4.8 (52)

78.85% of 52 reviewers that rated this feature as important or highly important

Plan an event's time and location

Customizable Fields

4.7 (35)

60.00% of 35 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Communication Management

4.6 (34)

82.35% of 34 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Volunteer Recruiting

4.7 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Advertise volunteer opportunities and recruit new volunteers

VolunteerLocal 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.6 (170)

4.6

Based on 170 reviews

## Pricing

Value for money

4.7 (139)

Free Trial

[View pricing plan details](https://www.capterra.com/p/122906/VolunteerLocal/pricing/)

Discover Plan

$600.00

Flat Rate,Per Year

It includes:

-   Conditional Questions
-   Email and SMS Communication Tools
-   Export Data to Csv File
-   Jobs and Shifts
-   Message Templates
-   Mobile App for Volunteers
-   Signup & Cancellation Notifications
-   Unlimited Applications
-   Unlimited Events
-   Unlimited Signup/Scheduling Pages
-   Visual/Interactive Report
-   Volunteer Database (Unlimited Volunteers)

Grow Plan

$2,400

Flat Rate,Per Year

It includes:

-   Applicant Status & Qualification Tracking
-   Custom Design
-   Group Registration
-   Hours Tracking (Check in/Out Tools)
-   Import Volunteer Data
-   Job Assignments for Admins
-   Password Protected Jobs/Shifts
-   Email/SMS messaging

Value for money

4.7 (139)

4.7

Based on 139 reviews

## Integrations

[

DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[

Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[

Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[

Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[

Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (195)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (195)

5.0

Based on 195 reviews

## User reviews

Overall rating

4.8

Based on 204 reviews

Filter by rating

5(165)

4(37)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DB

Debra Buttler N.

Volunteer Coordinator

Non-Profit Organization Management

### "Thank you for your amazing customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 13, 2026

EXCELLENT Personal Supportive Encouraging Positive Friendly Informative Sensational Good sense of humor Intuiutive

Pros

That the consultants help this novice with EVERYTHING with a much more cheerful attitude than my younger family members!

Cons

Adding photos and documents should be just as easy as on Word. I would like a simple table of contents for each problem people encounter, click on it, receive solution (especially for those who have trouble remembering - the elderly volunteer coordinators)!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Bertrand N.

Community Events Manager

Events Services

### "Great Customer Support & User Friendly Volunteer Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 20, 2026

Very good overall. I've been using the system going on 3 years now and like the fact that the user interface is good both on phone and PC.

Pros

Access to prior and current event data. User friendly system including mobile. Very responsive support as well and super friendly!

Cons

Some times user permissions can be confusing. Would be great to have a seamless way to share passwords with group captains in a efficient manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Douglas B.

Member

Non-Profit Organization Management

### "Tempe Diablos Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

The support team completely makes up for it. Specifically, \[sensitive content hidden\] was incredible during our training and onboarding. She helped us navigate the initial hurdles and ensured we knew exactly how to get the most out of the system.

Pros

I’ve been very impressed with the value VolunteerLocal provides relative to the cost. The tiered pricing model is a huge plus—it allows us to pay exactly for what we need without getting locked into expensive features we won't use.

Cons

The only significant downside I encountered was the data migration process. Getting our existing data into the system from our previous platform was a challenge. If you are starting from scratch, the setup is seamless, but be prepared for some friction if you are moving over a large database.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Taylor V.

Volunteer and Engagement Manager

Education Management

### "Excellent Support & Value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

It was a bit of a learning curve for me in starting a new role, but my database nerd self delights in the opportunity to build things out beautifully and functionally now!

Pros

The functions to reserve blocks for volunteers as well as the volunteer experience have improved drastically in just my 6 months of use! It's a gift to be able to keep our branding and also direct volunteers quickly to the most actionable steps. Also, \[sensitive content hidden\] newsletter with tips and tricks is the most helpful!

Cons

Some of the backend user interface has been clunky, but for the most part I'm extremely satisfied for the value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Judy A.

Volunteer Manager

Sports

### "Highly Recommend VolunteerLocal "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

I have been completely impressed and more than satisfied by the exemplary customer service and genuine care I have received from \[sensitive content hidden\], my VolunteerLocal liaison. She has been professional, sincere, patient, and careful to understand my needs thoroughly while guiding me through the volunteer database and process. The system was much easier to learn than I had anticipated which, along with \[sensitive content hidden\]'s guidance and suggestions, eased my angst. When I have had a question, she has sent me a brief video and instructions, detailing the answer. My event involves over 400 volunteers, hundreds of jobs and shifts, and a year's worth of planning; consequently, there have been issues requiring \[sensitive content hidden\] and her team to create new code to accommodate my needs. This type of customized care has proven invaluable. There has not been a single hiccup in the volunteer sign-up process, reducing the number of questions I have received from volunteers. I cannot recommend VolunteerLocal highly enough, and based on this experience, I will recommend VolunteerLocal to any company that utilizes a volunteer platform.

Pros

The user-friendliness of the database and the excellent customer service I have been afforded have made my first experience using a volunteer database a pleasure.

Cons

I do not have any cons to share. If I have needed extra information or fields for my volunteers to provide more information, \[sensitive content hidden\] has enthusiastically reassured me they would be added. I have no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jared M.

Construction Services Volunteer Coordinator

Non-Profit Organization Management

### "VolunteerLocal For Life"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

VolunteerLocal consistently exceeds expectations, going above and beyond to meet our needs. We’re both grateful and excited to partner with such a fantastic company.

Pros

The interface is intuitive, user-friendly, and versatile. In today’s highly transactional world, Brian and his team stand out for their personable approach and their reputation for going the extra mile to deliver expert, customized support.

Cons

If this section didn’t require a response, I’d leave it blank—a true testament to their unwavering commitment to excellence. I have no feedback to offer at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Volunteer Support

Non-Profit Organization Management

### "Great Volunteer Management Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

Amazing. Great product. Highly recommend. Appreciate all the customizable features and ability to add links and photos.

Pros

Best volunteer management product we have tried so far. Especially appreciate the constant and reliable support from \[sensitive content hidden\] for any and all questions I have!

Cons

A bit of a learning curve at the beginning like any new system, however the support forums are really helpful to get an idea of what to do. If I have any questions I can just call and get a walk-through!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Philippa G.

Volunteer Management Coordinator

Non-Profit Organization Management

### "International Convention Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2025

I found VolunteerLocal to be responsive and quick to deal with questions and they focused on resolutions.

Pros

Really easy to learn and set up my event and corresponding shifts.Support was easy to access and responsive. I needed a specialty report and the VolunteerLocal Support person quickly provided me a Google Spreadsheet that gave me exactly what I needed and taught me how to do it myself.

Cons

A couple of minor suggestions. I needed to capture of summary of tshirt size AND hat size. I would have liked to see both on my dashboard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Rekko P.

Volunteer

Hospitality

### "VolunteerLocal is #1"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2025

This is my first time gathering volunteers and it is a big event, This was the best one stop shop for everything we need, from communticating to the voulnteers and them checking in.

Pros

All the help I got from Support \[sensitive content hidden\]! Streamline procces! The easy of setup and having thing in one place,

Cons

So far nothing. When we had a creative brain storm, we would call Support and \[sensitive content hidden\] made it happen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brenda L.

Volunteer Coordinator

Entertainment

### "Volunteerlocal saves me HOURS of work! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2025

I love this program. \[sensitive content hidden\] has been crucial in learning this program. This program has already saved me countless hours!

Pros

This is an amazing platform to keep our volunteers engaged and organized! It is very user friendly. The automatic reminders have saved me so much time. The tech support have been patient with me while learning the program.

Cons

The inability to send texts and emails to individuals. I would like to have more crossover communication between events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Popular comparisons

[SignUpGenius vs VolunteerLocal](https://www.capterra.com/compare/122906-135392/VolunteerLocal-vs-SignUpGenius)[ivolunteer.com vs VolunteerLocal](https://www.capterra.com/compare/122906-137988/VolunteerLocal-vs-iVolunteerOnline)[SignUp.com vs VolunteerLocal](https://www.capterra.com/compare/122906-135391/VolunteerLocal-vs-SignUp-com)[Flipcause vs VolunteerLocal](https://www.capterra.com/compare/122906-136488/VolunteerLocal-vs-Flipcause)[Neon CRM vs VolunteerLocal](https://www.capterra.com/compare/102088-122906/NeonCRM-vs-VolunteerLocal)

[WildApricot vs VolunteerLocal](https://www.capterra.com/compare/76116-122906/WildApricot-vs-VolunteerLocal)[Boardable vs VolunteerLocal](https://www.capterra.com/compare/122906-221109/VolunteerLocal-vs-Boardable)[MoneyMinder vs VolunteerLocal](https://www.capterra.com/compare/122906-147716/VolunteerLocal-vs-MoneyMinder)[Little Green Light vs VolunteerLocal](https://www.capterra.com/compare/122906-123954/VolunteerLocal-vs-Little-Green-Light) 

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