# 123FormBuilder Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 123FormBuilder Software - reviews, pricing plans, popular comparisons to other Form Builder products and more. Source: https://www.capterra.com/p/122770/123ContactForm --- # 123FormBuilder Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 123FormBuilder ## What is 123FormBuilder? 123FormBuilder is a user-friendly, no-code form builder perfect for creating custom online forms. Its intuitive drag-and-drop interface lets you design and deploy forms quickly for data capture, making it easy to gather information from clients, employees, or stakeholders. With advanced features like conditional logic, file uploads, and real-time analytics, it supports efficient workflows, automated data synchronization, and detailed insights for better decision-making. ## What is 123FormBuilder used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Survey](https://www.capterra.com/survey-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 175 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Starting price $37 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 123FormBuilder?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.123contactform.com&name=123FormBuilder) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 123FormBuilder 4.4 (175) VS. [4.6 (5,117)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $37 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (141) Ease Of Use 4.7 (11,355) Value For Money 4.1 (110) Value For Money 4.5 (7,259) Customer Service 4.1 (99) Customer Service 4.6 (6,348) ## 123FormBuilder alternatives Highest Rated [4.7 (950)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (98)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122770/123ContactForm/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Forms Creation & Design 4.1 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Data Import/Export 4.3 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Import and export data to and from software applications Customizable Forms 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Reporting/Analytics 4.6 (14) 50.00% of 14 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Questions 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Process/Workflow Automation 3.9 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows 123FormBuilder 95 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Process of managing, tracking, and communicating with individuals who are registered to attend an event A list of registered participants A record of all activities within the system, including user access, changes made, etc. Automatically populating fields or sections within a form Scan barcodes to ensure accurate pricing and label tracking Create, update, and manage bookings, itineraries, and reservations Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Capability of a software or system to make decisions and perform actions based on specified conditions Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Create, edit, and revise contracts/written agreements Create, edit, convert to and from PDF files Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Convert data into a code for security A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Manage tickets for specific events Software designed for the healthcare industry Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Register a group/batch of attendees Compliant with HIPAA, which sets standards for sensitive patient data protection Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Distribute a survey via mobile devices Manage and support multiple languages Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability of websites, web applications, or mobile applications to function without an active internet connection Practice of collecting data and responses for market research/surveys without an internet connection Create new forms and/or use ready-made online form templates Accept and process online payment transactions Real-time registration over the web Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Streamlining repetitive tasks and activities through automated and predefined workflows Survey design technique that directs respondents to different questions based on their previous answers Randomize the displayed order of questions and answer options Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Check-in and out via a mobile device or kiosk Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Market event via social media tools Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Make a list and register visitors Track visitors and purpose of visits Web form that allows users to enter data that is sent and processed for different reasons Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (136) 4.2 Based on 136 reviews ## Pricing Value for money 4.1 (110) Free Version [View pricing plan details](https://www.capterra.com/p/122770/123ContactForm/pricing/) Basic $0.00 It includes: - 100 Submissions - 5 Forms - Connect to 3 Apps - 10 fields - Unlimited conditional logic Gold $37.00 Per User,Per Month It includes: - 250 fields/form - 25 forms - 5000 Submissions - 1GB storage - Collect File Uploads With Your Forms - Conditional Logic for Your Forms - Connect to 1000 Apps - Custom E-Mail Notification Platinum $49.00 Per User,Per Month It includes: - 20000 Submissions - 100 forms - 500 fields per form - 10GB storage - Take Payments Within Your Forms - Custom Form Branding - Collect File Uploads With Your Forms - Conditional Logic for Your Forms - Connect to 1000 Apps - Custom E-Mail Notification Diamond $99.00 Per User,Per Month It includes: - 200 forms - 100000 submissions - 1000 fields per form - 100GB storage - Unlimited conditional logic - Unlimited HTML Fields - Integration with Salesforce Marketing Cloud - Integration with 15+ Payment Gateways - Apps Integrations +4,000 via Zapier Value for money 4.1 (110) 4.1 Based on 110 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ Egnyte](https://www.capterra.com/p/159288/Egnyte/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (99) 4.1 Based on 99 reviews ## User reviews Overall rating 4.4 Based on 175 reviews Filter by rating 5(107) 4(49) 3(8) 2(4) 1(7) Mentioned topic Sorted by most recent JB Jonathan B. Operations and HR Analyst Non-Profit Organization Management ### "123FormBuilder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2025 It has been very helpful when it comes to security since you can customize who the results go to for the form. We did one for a training completion, and the notifications only went to HR. Pros 123FormBuilder makes it easy for us to obtain information from new hires and current employees across the world. The survey creation is easy to manage as well. Cons There is nothing bad I could say about 123FormBuilder. There is not much of a learning curve for it, so I like that idea. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Owner Insurance ### "123FormBuilder Making form creation easier." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 11, 2025 I enjoyed working with the software. It can also be HIPPA Compliant, Integration with 4,000+ Apps via Zapier. Pros Low learning curve, good value for money, ability to create and customization of the forms, Good security features built in. Ability to have survey creation. Cons Pricing seems expensive unless you need to create a lot of forms. They offer a free version but most are monthly fees billed in single yearly payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rian M. Founder Marketing and Advertising ### "Best Form Builder " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2025 I've used 123 Form Builder and it's very easy to set-up with their drag n drop. Along with their conversions on the templates is very good too. They also provide you with Analytics that you're able to track. Pros I've used 123 Form builder for an Ad Campaign and i've managed to have 23% Conversion. I'd say they're pretty good. The drag n Drop is also pretty awesome. Their free plan is also already pretty good and the conversion is even better. Cons I hate that they're are outdated UI in some areas of the website. They kinda disrupt the brand feeling to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kevin M. IT Telecommunications ### "123FormBuilder is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 We use 123FormBuilder for certain web form applications where a secure calculator function was required. It works well! Pros A solid form builder with surprisingly robust calculator features. Cons The interface could be refreshed for a more modern appearance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Amber N. Co Owner Consumer Services ### "Great Form Builder" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 20, 2024 Pros I like the ease of use and ability to customize questions to meet our needs. I like how it integrates with programs like HubSpot. Cons The user interface look and feel could be improved. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2024 We’re delighted to hear that you appreciate the ease of use and customization options of our form builder, as well as its integration with HubSpot. We also value your input on the user interface. Please rest assured that we're continuously working to enhance the user experience and are committed to bringing more updates and improvements to our product. CS Charles S. Content creator Publishing ### "It’s not mobile friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 24, 2024 This application requires effort to build forms. For those on a tight schedule, it’s time consuming. They might want to think about integrating an AI tool to generate surveys. Pros It provides options to build different types of forms. Cons This application should be used on a computer to fully access all features. The layout is not mobile friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Natasha L. COO Non-Profit Organization Management ### "Registration simplified " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 6, 2024 Pros 123FormBuilder allows our nonprofit to handle registration on our website easily. We can integrate many other apps into the form, like PayPal and Mailchimp. Cons We have not had any issues with this technology. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joseph A. IT Expert Machinery ### "123FormBuilder Guarantees Reliability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2024 Pros I like how resourceful 123FormBuilder has been when it comes to forms automation. 123FormBuilder is so reliable. Cons No issues concerning 123FormBuilder. 123FormBuilder makes things easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carla M. IT Manager Hospital & Health Care ### "123FormBuilder Makes Work Easier for Us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 Pros I like the effective features of 123FormBuilder. 123FormBuilder is the best form automation. Cons 123FormBuilder is flawless. I am impressed by 123FormBuilder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jackson V. IT Manager Health, Wellness and Fitness ### "123FormBuilder Is a Userfriendly Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2024 Pros I am impressed by the ease of use of 123FormBuilder. More so, 123FormBuilder is super amazing. Cons I have zero reasons to dislike 123FormBuilder. 123FormBuilder is amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122770/123ContactForm/reviews/) Popular comparisons [Google Forms vs 123FormBuilder](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms)[Jotform vs 123FormBuilder](https://www.capterra.com/compare/122770-158456/123ContactForm-vs-JotForm-4-0)[SurveyMonkey vs 123FormBuilder](https://www.capterra.com/compare/122770-253516/123ContactForm-vs-SurveyMonkey) [Connecteam vs 123FormBuilder](https://www.capterra.com/compare/122770-153140/123ContactForm-vs-Connecteam)[Typeform vs 123FormBuilder](https://www.capterra.com/compare/122770-137289/123ContactForm-vs-Typeform)[Formstack Forms vs 123FormBuilder](https://www.capterra.com/compare/118892-122770/Formstack-vs-123ContactForm)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)