--- title: "Dacast Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Dacast the right Live Streaming solution for you? Explore 230 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122710/DaCast-Web-Conferencing/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Dacast 4.3 (230) [View alternatives](https://www.capterra.com/p/122710/DaCast-Web-Conferencing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Dacast Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews AE Alex E Marketing AssistantElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: More than 2 years. “Good service overall, reliable video hosting to affordable costs.x“ June 15, 2026 KS Kelly S CTOBroadcast Media, 11 - 50 employeesUsed the software for: 6-12 months. “However, DaCast refused to refund the charge, stating that all their subscriptions are auto-renewed by default.“ July 23, 2025 Mark H Founder and DeveloperNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “We began using Dacast in 2014 when live streaming was something really unique.“ December 29, 2023 KS Kelly S CTOBroadcast Media, 11 - 50 employeesUsed the software for: 6-12 months. “encoding performance was unreliable“ July 23, 2025 RF Ryan F VideographerMedia Production, Self-employedUsed the software for: 6-12 months. “What brought me to this software was the integration with InPlayer, which allows monetization of live streams and videos.“ April 18, 2022 Mark H Founder and DeveloperNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “Dacast has raised their prices, lowered their level of service and failed to keep up with latest technologies.“ December 29, 2023 EM Eleni M State OD AssistantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We really enjoyed Dacast but will not continue using the service as we are back to all in-person events. While the hybrid was necessary during the pandemic, we truly believe our attendees get more out of being in person with other attendees and having conversations and breakout sessions and Q&A sessions with the speakers.“ July 18, 2022 NY Nayeon Y Visual ArtistArts and Crafts, Self-employedUsed the software for: 1-2 years. “It almost feel a scammer practice.“ March 6, 2025 ## Showing most helpful reviews Showing 1-25 of 230 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Marketing Assistant Used the software for: 3-5 years ### "Great support!" June 18, 2026 5.0 Good service overall, reliable video hosting to affordable costs.x Pros Very helpful support and trouble shooting. Problem with our payment method was sorted out easily and the communication was a great pleasure. Cons Nothing to complain about.x Review Source Victor M P. MR Used the software for: Less than 1 year ### "An excellent product that has it all; well, almost everything" May 10, 2022 5.0 I would summarize it as: Excellent provider, excellent service, excellent cost-benefit ratio. Excellent business partner Pros Very easy to use interface. Excellent seaworthiness. Excellent results and performance. Optimization of resources and transparency of information resources. Cons This is the only area of ​​opportunity that we find in the service. There are currently many plugins and add-ons that other providers can be added almost immediately. We are sure that the Dacast team will be able to work on these integrations soon. A specific example was the real-time CHAT service that should be optimized as soon as possible Review Source R Reviewer Multimedia Manager Used the software for: Less than 1 year ### "A Little Rough Around the Edges, but Fantastic Value for Money" July 20, 2022 4.0 Dacast helps our team keep focus and lets us fully control our content, while keeping videos private and only accessible to our team. I've been quiet pleased with how seamlessly we were able to integrate it into our training materials in the place of YouTube. Pros Dacast is a great platform for hosting and live streaming videos. You can control the style of the video player without any third party branding or recommended videos like YouTube has. It creates a lot more streamlined and focused viewing experience for employee training videos. Cons The overall polish of Dacast could be improved. Changes to video info isn't always saved the first time. Uploads don't always finish uploading the first time. Processing to full HD quality can take a while too. The product works well overall, but it could use that extra bit of fine tuning. Review Source R Reviewer CTO Used the software for: Less than 1 year ### "Very Poor Experience – High Latency, Bad Encoding, and Surprise Billing" July 24, 2025 1.0 We tried using DaCast for about a year in Paraguay, but the latency was consistently very high, and the encoding performance was unreliable. Despite several attempts to make it work, the quality just wasn’t up to standard. Eventually, we had to set up our own servers for stream encoding and switched to another provider for passthrough. Shortly after switching, we were unexpectedly charged for another full year. I contacted support immediately, arguing that we were not made aware of any automatic renewal for an annual subscription — especially since we were not actively using the service. However, DaCast refused to refund the charge, stating that all their subscriptions are auto-renewed by default. Overall, it has been a very disappointing experience both technically and in terms of customer service. I would strongly caution others to be careful with their subscription terms and monitor billing closely. We won’t be using DaCast again. Pros Easy to use with good overall ideas. If the encoders worked properly and they had more CDNs—especially for better distribution in South America—it could grow into a great service. Cons latency was consistently very high, encoding performance was unreliable Disappointing customer service Review Source R Reviewer Videographer, Editor, Partner Used the software for: 3-5 years ### "Dacast meets our small business needs" July 19, 2022 4.0 Our clients aren't made of money, so we needed a streaming platform that would allow us to stream community/local events and not lose money on the deal. Customer service is good. The platform is not super polished compared to some competitors, but we've seen many improvements over the last 2 years. Pros We needed a simple and affordable platform for live streaming events. While Dacast isn't perfect, the streams are reliable and that is very important to us. There is not much else to say, it meets our needs! Cons Connection times to viewers to the streams have been long (30 seconds to minutes to connect) even with the most recent update to their platform. Reviewing data for how many viewers watched each event is clumsy, especially when we have back-to-back events on the same channel, but still want to see the data separated. Splash screens take a long time to load on the streaming pages. Backoffice tasks can be accidently missed because each section of settings requires you to press a save button at the bottom of the page. Subscription details aren't explain very well, for example if you purchase a certain package you get data but it's parcelled out over the year, not given to you all at once to use. This results in overage charges but fortunately you can enable protection to add data automatically when you run out so your streams never go down. Review Source VR Verified Reviewer Director Used the software for: 3-5 years ### "Works as expected" April 25, 2022 5.0 Very good so far, as I said befor low latancy and easy to use. Pros low latancy, easy to use. Works really well, never had a critical problem. Cons Sometimes the user interface needs some fixing Review Source NY N. Y. Visual Artist Used the software for: 1-3 years ### "Not very professional: Auto charged with no consent and hard no for refund" March 10, 2025 3.0 They are not the same service i experience in the past. It doesn't feel like a professional service. Pros They provide a affordable service. It was good when i worked. Cons They have a auto renew membership with no consent policy before they charge. And there is no way for a customer to cancel it even on the same day you get charged. (They keep saying no due to their new policies.) I think they at least give you a reminder as a consent before they automatically charge or let customer cancel it. It almost feel a scammer practice. Review Source Mark H. Founder and Developer Used the software for: 3-5 years ### "Expensive and outdated technology" January 2, 2024 2.0 We finally gave up using them in 2023, after nine years with the company. Pros We began using Dacast in 2014 when live streaming was something really unique. Cons Dacast has raised their prices, lowered their level of service and failed to keep up with latest technologies. The product seems to be a cash cow they are milking. Review Source Mykea J. Technical Support Analyst Used the software for: I used a free trial ### "Awesome platform better price than Vimeo but wasn’t our best fit" June 3, 2022 4.0 Pros Pricing & storage was the biggest attraction point for our ends. Cons Bandwidth cost became a concern due to viewership integrating with the software we were using. Review Source Ashley B. Operations Coordinator Used the software for: Less than 1 year ### "Excellent entry-level introduction to Live Streaming behind a paywall" September 6, 2019 4.0 We were able to offer live videos of our event to out of town guests at a cost where our in person guests wouldn't have been offended and try our a new service that we could benefit from a good ROI. Pros This was my organizations first time trying to profit off of a live-stream and the paywall feature DaCast offers was the perfect fit. They have the ability to social share to Facebook and Twitter as well as embed the videos into our own website! Customer service is always available and promptly responds when I was setting up the account. Cons The videos were sometimes slow to load. Setting up the channel to save or download the videos after were also not very clear and ultimately resulted in us losing one video. Review Source R Reviewer Technology and AV Director Used the software for: 3-5 years ### "Good Value Streaming Platform" April 12, 2023 4.0 Using it as a "set it and forget it" platform for live streaming our church services has provided a cost effective solution that helped us navigate the COVID days, and continues to provide a convienence to our church members. Pros Dacast provides the fundamental features needed to live stream events at a price that is reasonable. Cons The bandwidth and storage entitlements (and cost associated with overages/extras) required us to limit our use of the platform to live steaming. We would have liked to use the session recording and video on demand. Review Source Stu S. Producer/Host Used the software for: 1-3 years ### "Overall, a Very Good Organization with Excellent Customer Service" November 24, 2018 4.0 I am very happy with the streaming quality and the reliability now that they have most of the issues worked out. It is the best value for the money spent and I expect to remain with DaCast as long as my programming continues to stream on the Internet. Pros The pricing structure is probably the best thing about DaCast. It's affordable (unlike many of their competitors), and their customer service is top notch. My rep usually gets back to me within an hour after I e-mail him, and their tech support people are always available to chat regardless of the time...and they are very helpful. If they can't resolve a problem, they send it to their higher-ups and it gets taken care of pretty quickly. Cons Some of the CDNs have buffering issues depending on where they are, but they seem to have repaired these over the past few months. The analytics reports have also been a problem in the past, but they too seem to have been remedied of late. The PPV on demand interface is a bit cumbersome and difficult for some non-tech-savvy customers of mine to navigate. That would be the only issue I wish DaCast could simplify...it's a really big deal to log in once an account has been created and they don't allow for users to change their passwords - if forgotten, DaCast issues them a randomly-generated new one and they are difficult to remember. I also don't like the fact that clients must wait until an accumulation of $100 or more via PPV sales is reached before they can transfer funds from DaCast...and the first transaction takes 35 days. That is ridiculous. Review Source VR Verified Reviewer Actress. Arts Educator. Activist. Used the software for: I used a free trial ### "There Are Better Simpler Products Out There" February 15, 2019 2.0 Too much time/resources spent for the value. Would not recommend. Pros I liked the fact that DaCast allows streamers to add a Paywall option. Cons The software is advanced and requires additional downloads. Not very user friendly. If you're testing the free trial, don't even try to add a PayWall option. There is no payout option. Payouts are only provided for subscription customers. Was too complicated for our teams budget. We would get the same desired effect using more Audience-Friendly platforms (Facebook Live, Livestream). Have tested other options, and this was by far the most complex with the least benefit. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Empty promises with quick support" April 28, 2020 2.0 Overall, I wish I'd selected another platform Honestly, the amount of time and effort spent in figuring out the bugs I described above was not worth it. I have about 2000 people that are actively using the platform I build and they trust me to give them a reliable way to stream live classes (dance classes) and record them for later viewing, and I feel I've let them down choosing DaCast I do not recommend DaCast to anyone Pros They don't make you pay for a full year and the price is a bit lower compared with vimeo and some other platforms i checked. Fast response support (not good, but fast) Cons Features don't work!! 1. Analytics - does not work at all (support: "as soon as it works we will notify you") 2. VOD - recorded live streams have multiple 'holes' in them, most recordings have 10-20 minute holes missing in the recording!! Also, one of the recordings was corrupted after about 5 minutes in the stream, so 1.2 hour video = trashed. 3. LiveStreams - a huge bug in the token refreshing within the player, making anyone who views the stream refresh the browser every 6 minutes (as it stops the stream) 4. Support - the support is a fast-response-low-on-knowledge kind of support. The more knowing people are not responding at all (been 3 weeks with no response) 5. They have lots of articles that seem like someone who knows a thing or two about streaming wrote, that was mostly the reason I decided to invest my time in DaCast, it seemed promising (but only promising, no results) Review Source R Reviewer IT Manager Used the software for: Less than 1 year ### "Live Streaming of Construction Site" April 21, 2022 5.0 Similar story as the pros listed above. We plan on using this at jobsites in the future as well. Pros We were tasked with finding a way to provide residents of a retirement community the ability to live-stream progress of their new construction site. I came across Dacast and was very impressed in all aspects. Support was quick to resolve any issues and questions. The residents have provided raving feedback and it has truly been a bright spot in their lives. These are residents that may often struggle to keep themselves entertained and occupied, especially during our brutal winter months, so this has truly enhanced the lives our client. Cons The understanding of data consumed can be difficult even w calculators. Unless you're familiar with bitrates, viewer counts, etc. Review Source R Reviewer Church Assistant Used the software for: 3-5 years ### "Dacast is simply amazing" May 6, 2022 5.0 Software is reliable and church members have become accustomed to the great service. Pros My church have used Dacast livestreaming for about 3 years now and we are very pleased. The stream is smooth and reliable. There are never any interruptions to the service. Quality product and excellent customer service. I highly recommend Dacast. Cons I love everything about this software. No complaints here. Review Source R Reviewer AV Chairman Used the software for: 3-5 years ### "Church livestream " May 9, 2022 4.0 Overall this has met our needs and at a reasonable rate. Pros We live stream to our web page to make our weekly and special services available to those not able to attend live. We also hope tat those who have not had an opportunity to attend our services will see the broadcast and give us a try. Cons Recent changes made to the software made opening the analytics a chore. Review Source R Reviewer President Used the software for: Less than 1 year ### "A Great Streaming Solution" May 2, 2019 5.0 We have had a great experience with DaCast streaming as a service. From our 24/7 streaming to our occasional LIVE event broadcasts, we find that DaCast helps to supply our needs for streaming to our audience. The customer support with DaCast has been excellent, with quick responses and very knowledgeable to help us troubleshoot and get things set up when we started the service. Overall, we are thankful and grateful for this service and support team. Pros We provide 24/7 streaming to a wide audience internationally as well as in the USA. We had a streaming provider that began to be too costly for what we did as a non-profit organization. So in our search for a better provider, we found DaCast to be the best solution for our needs at a great rate. With flexible plans based on bandwidth, and the ability to make unlimited events, for us, this works great! Now we can continue to make our 24/7 streaming available to our audience thanks to DaCast. Cons The only thing we did not like was that DaCast did not have their own broadcaster box to connect to our Sony Camera to stream directly from our camera to the live event. We had to use our computer to stream and eventually found a third party broadcasting box solution that integrates with DaCast streaming service. Review Source R Reviewer partner Used the software for: 3-5 years ### "Dacast is very reliable " May 2, 2022 5.0 Pros Dacast is very reliable , great costumer support, great dashboard. I only can say positive things about the service. Cons Latency. If the latency can come down to 1 second or less, will be super. Review Source R Reviewer Network Technician Used the software for: 3-5 years ### "Best bang for your dollar " May 4, 2022 5.0 Pros Easy to use, customer support 24x7 and no advertisements. Cons I’ve had a few issues with lag on livestream, however most often it works as expected. I know they are currently in the process of upgrading this though. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Reliable Streaming Platform" April 22, 2022 4.0 We use Dacast on bandswith.com to stream concerts. It's working well so far. Pros It's intuitive and reliable. They also offer a 1-month trial which is helpful to test the quality of the service. The player is sometimes very slow to download; Cons Sometimes, the dashboard doesn't load. There are glitches here and there Review Source R Reviewer Minister of Music Used the software for: 1-3 years ### "Best deal I’ve found" May 5, 2022 5.0 Love it. Easy to use system even for beginners. COVID forced us into a crash course in live streaming our weekly services and Dacast was easy to setup and bring online. Dacast is very reasonably priced since we just needed a single site stream feed for a small number of viewers. We don’t use the recording option. Pairs well with OBS and OBS lists Dacast now in their stream provider options list. Flawless performance for a year now. Pros The price can’t be beat for what we needed. Serves our minimalist utilization. Super fast tech support. Cons As a novice user, the analytics are confusing. But it’s not a deal breaker. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Best quality service I have used" July 19, 2022 5.0 I had never heard of Dacast before and decided to take a chance on it. I was amazed at the quality and wondered why my previous experience with other platforms was not as good. I donate a lot of streaming time to non-profit organizations and I have to pay out of my pocket for them. I use Dacast for the most important ones. Pros The interface is so easy to use and gives all the important information and control functions at my fingertips. The quality is amazing. I hear more accolades from the viewers than with any other platform. Cons I wish it was less expensive. I use it for all my high end broadcast. I would use it for everything if I could justify the costs. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Paid 499 dollars and haven't been able to upload a single file......" March 7, 2018 1.0 Pros Nothing, as I can't get it to work. It's probably easier if you only have to upload small files. The customer support is fair, you do get a response although sometimes the "copy/paste" response that does not quite adress your issue. Cons You would think that uploading a file should be a fairly easy task, but uploading files bigger than 2GB proved to be a FTP nightmare. If you need to upload large files, stay clear of DaCast it's a total waste of money. Pay a little more for an alternative that actually works. Review Source VR Verified Reviewer Product Marketing Manager Used the software for: 3-5 years ### "A great partner to work with!" January 10, 2019 5.0 Best value for the money. Kudos to the great team. Pros A dedicated team who is working hard on making life easier for the content owners. They offer a very simple and intuitive platform where you can easily start streaming your event or video across all platforms and devices. The integrated Paywall is another plus as you can start monetizing your content in no time. Last but not least their pricing structure is straight forward and flexible enough so that can be used by everyone, from very small publishers to big clients who have daily live streams with a big audience who expect nothing but the best in quality. Cons Can’t think of any since their support team is doing a great job in helping with any issues a client comes through. Review Source Similar Products Featured