# Rezdy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rezdy Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/122690/Rezdy

---

# 

 Rezdy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rezdy

## What is Rezdy?

Rezdy is the world’s leading independent B2B SaaS booking and distribution platform for tours, activities & attractions. Their powerful booking software helps thousands of tour and activity operators, in over 130 countries, save time and grow their direct business. Operators of all sizes, regardless of their chosen booking software, are further empowered to connect and trade with local and international agents at scale through their unparalleled B2B distribution platform, Rezdy Channel Manager.

## What is Rezdy used for?

[Tour Operator](https://www.capterra.com/tour-operator-software/)[Reservations](https://www.capterra.com/reservations-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/)

Overall rating

Based on 237 user reviews

Reviews sentiment

Positive

88%

Neutral

5%

Negative

8%

Starting price

$49

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Rezdy alternatives

Highest Rated

[4.9 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (455)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/122690/Rezdy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

3.9 (35)

77.14% of 35 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.7 (30)

86.67% of 30 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Management

3.7 (29)

75.86% of 29 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Activities Booking

4.2 (28)

78.57% of 28 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Booking Management

4.3 (28)

78.57% of 28 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Central Reservation System

3.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Update and maintain information on inventory and rates to manage guest reservations in real time

Rezdy 67 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Integrate with existing ERP systems

Plan an event's time and location

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Access software remotely via mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Ratings/Reviews

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage all supplier data and operations

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.3 (205)

4.3

Based on 205 reviews

## Pricing

Value for money

4.1 (194)

Free Trial

[View pricing plan details](https://www.capterra.com/p/122690/Rezdy/pricing/)

Foundation

$49.00

Other,Per Month

It includes:

-   Guest Manifest
-   Mobile App
-   Online Booking Engine
-   Tripadvisor Review

Accelerate

$99.00

Other,Per Month

It includes:

-   Advanced Selling App Integration
-   Automatic Notifications
-   Gift Voucher and Card Creation
-   Guest Manifest
-   Mobile App
-   Offer Packages
-   Online Booking Engine
-   Tripadvisor Review

Expansion

$249.00

Other,Per Month

It includes:

-   Advanced Reporting
-   Advanced Selling App Integration
-   API Acess
-   Automatic Notifications
-   Gift Voucher and Card Creation
-   Guest Manifest
-   Mobile App
-   Offer Packages
-   Online Booking Engine
-   Tripadvisor Review
-   Webhooks
-   Bulk Session Management

Value for money

4.1 (194)

4.1

Based on 194 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (226)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (226)

4.3

Based on 226 reviews

## User reviews

Overall rating

4.5

Based on 237 reviews

Filter by rating

5(169)

4(39)

3(11)

2(6)

1(12)

Mentioned topic

Sorted by most recent

SH

Shawn H.

Owner

Leisure, Travel & Tourism

### "Rezdy was NOT was I was hoping it would be."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

April 4, 2026

After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work. My business is exclusively private tours, and flexibility is at the core of what we offer. Almost immediately after setup, I discovered through conversations with Rezdy staff that the add-on functionality didn't work the way I had been sold on. My business uses per-person tiered pricing, and I needed my add-ons to follow the same structure — that's not how Rezdy handles it. As a one-man operation, I need my booking system to be set-it-and-leave-it. Instead, I found myself getting multiple bookings per day — something I had specifically said I didn't want from the very beginning. It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business. More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one. I have tours that genuinely don't make sense for a single person, and having no way to enforce a two-person minimum when connecting to OTAs is, in my opinion, a significant oversight. To be clear, this is not a reflection on the people at Rezdy — the staff were kind, patient, and genuinely tried to help. They also built me a beautiful website. Rezdy is a versatile platform with a lot of capability. It just wasn't built for the way my business operates. The constant need to log on, troubleshoot, and optimize became a real burden, and ultimately the software couldn't deliver what I was promised at the start.

Pros

They built me a beautiful website. It works well, and its perfectly flexible and works well for my business.

Cons

The way rezdy is built. Some of it feels like it's in windows 95. It's very complex and I found it not user friendly at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Shawn, Thank you for the honest and detailed feedback and for recognising the effort our team put into supporting your business. If you're open to it, reach out to us at support@rezdy.com so we can learn more about your experience and how we can improve for private tour operators like you. Best, The Rezdy Team

BW

Brad W.

Fishing

Fishery

### "Bait and Switch Pricing. DO NOT USE"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 24, 2026

Bait and switch pricing. We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to charge us about 10 fold as much.

Pros

The usability and interface is great. For a simple business operations it is clean and optimal. Not over complicated

Cons

Bait-and-switch pricing once you’re locked in We signed up to Rezdy on the clear understanding that pricing was a monthly fee plus $1 per offline booking. That suited our fishing business perfectly — we are highly weather-dependent and primarily take bookings in person, while potentially moving to online bookings via a website in the future. Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that we would be required to change plans, or that offline bookings would ever be subject to percentage-based fees. We were never told there was any requirement to be online or to use Rezdy for payments. We invested months setting up the system, learning the software, and integrating it into our operations. Then, three to four months in — once we were comfortable and reliant on the platform — Rezdy abruptly informed us that we had to change plans because it was supposedly more suitable for our business. When we asked to compare plans, we were pushed toward a Marketplace plan that: Is not displayed anywhere on their website Charges 3% of all bookings, online or offline Applies even though we do not take payments through Rezdy Applies even though bookings are manually entered In other words, Rezdy is now seeking a percentage of our revenue for bookings they did not generate and payments they do not process. When we stated that we wished to remain on the Foundation plan we originally signed up for, we were given an ultimatum: switch to the new plan within three days or leave the platform entirely. This is not transparency or fair dealing. It is a classic bait-and-switch, timed precisely when a business is most embedded in the software and leaving is most disruptive. Rezdy may suit businesses that operate fully online and process payments through the platform. For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed to keep. Extremely disappointing experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Dany G.

Executive Manager

Hospitality

### "Avoid Rezdy - Failure to fix fundamental programming bugs"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 5, 2025

Not good. Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book.

Pros

Ability to take payment by credit card and Paypal, however, whilst you can charge the relevant merchant fee for credit card, you cannot for Paypal.

Cons

Very slow with support. Rezdy has a WHOLE CURRENCY which displays incorrectly on its system (XPF), this eliminates several whole countries from being able to make a booking, simply because their I.T. guys have failed to put in the currency conversion correctly on their Rezdy system. Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a fundamental programming error. If they get this wrong then they could be getting a lot wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

P Mathew K.

Owner

Leisure, Travel & Tourism

### "The Worst 3 Months of My Business Life"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 19, 2025

I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier.

Pros

The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression.

Cons

The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating.

Switched from

[Bókun](https://www.capterra.com/p/178518/Bokun/)

I switched from Rezdy to Bokun due to constant technical issues, unreliable support, and a generally poor user experience. Bookings were often affected by system bugs, and support was limited to slow, unhelpful emails. These problems disrupted my operations and led to unhappy customers. Since moving to Bokun, things have been more stable, with better tools and support.

Alternatives considered

[Bókun](https://www.capterra.com/p/178518/Bokun/)

Reasons for choosing Rezdy

I initially chose Rezdy because the sales team presented it as a complete, user-friendly solution tailored for tour operators. They promised seamless integration, strong OTA connectivity, and reliable support all of which sounded ideal for my business needs at the time. Unfortunately, the reality didn’t live up to the pitch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Amiee R.

Customer Service

Leisure, Travel & Tourism

### "Rezdy The Unreserved Chaos Chronicles......"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 22, 2025

When a single booking comes in Rezdy has been arbitrarily making every other tour we have UNAVAILABLE. Mind you with have 17 tours and multiple guides and vehicles available that day to take care of more reservations. This means I have to stop what i am doing, go to the day the single booking came in and manually open every tour listed on that day and take out the vehicles that ARE STILL AVAILABLE, save it, go back in and add the vehicles I just took out, save it again and then make sure it shows up as available for that day. And then continue on with the 16 remaining tours, with the same tedious time consuming procedure. Now to make it worse sometimes Rezdy will not even allow the available vehicles to be added back in! Meantime the stress of having to move quickly to fix this "glitch" (that's what the unhelpful multiple reps call it) makes me RACE to add back in our most popular tours knowing its SEASON and at the same time answer the guests calling in and giving them A+ attention and care, while Rezdy is sabotaging me on the back end. The peace de la resistance is the Rezdy reps that insist this is just a "glitch" and they are working on it. They refuse to escalate it to any senior management that Rome indeed is burning. After hours, literally of pleading, arguing, insisting, they FINALLY connected us with \[sensitive content hidden\] who again initially acted like this was no big deal. This has been an entire week of stress and loss of income for us.The other MAJOR issue is even though you add the vehicles back in, you can check later and they TAKE THEM OUT AGAIN. So anyone trying to book it says not available! I have to again go through every single day of the month May through December and readd what Rezdy once again took out! If they had anyone on their chat that even cared it would be a miracle. Try and find contact information for a corporate phone number, NO where. They say "we don't go outside of our protocol in going to senior management. Thank you Rezdy for a system that is broken and you truly do not care to help get a crippling issue fixed.They show zero compassion for a major breakdown in their system. We are actively looking at newer top rated reservation systems. This has been truly detrimental to our business. I absolutely would recommend extreme caution if you are considering Rezdy for your reservation system. This truly has been an unbelievable nightmare.

Pros

I believe it may have been great in the day, but sadly with all the advances in technology I can honestly say, not much.

Cons

With their merger they have failed tour operators that have been with them for years (we have been with them 7 years) they don't care if their "glitches" are causing a huge breakdown in the system where our third party booking systems, our affiliated travel agents, and people trying to book on our website ( which we have invested thousands of dollars and time) says no availability!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniel M.

CEO

Leisure, Travel & Tourism

### "Rezdy Mergers Take Priority Over Functionality and Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 21, 2025

At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good.

Pros

Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do.

Cons

The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Rezdy was more comprehensive and cost effective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rene R.

Principle

Leisure, Travel & Tourism

### "Avoid Rezdy"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 17, 2025

Decent platform. Terrible customer service. Moving all business to Fareharbour or Bookeo

Pros

The booking platform has some strengths and good functionality for the business and client. That’s about it

Cons

Horrible customer service. Contacted twice over the course of 2 weeks for assistance and got zero reply. We have one active company using Rezdy and one that is no longer active. My request for support was regarding the inactive account

Switched from

[Bookeo](https://www.capterra.com/p/117299/Bookeo/)

More functionality. Option to have multiple tax rates charged for different areas of Canada

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Rezdy

Fareharbour and Rezdy offer similar functions. There was no specific reason at the time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2025

Hi Rene, We sincerely apologize for your experience and any frustration caused by our lack of response. We strive to provide timely and effective support to all our customers. Our support team is ready to prioritize and assist you! Please feel free to email us at support@rezdy.com to resolve your inquiry. We value your feedback and would like the opportunity to make things right. Thank you for bringing this to our attention. Sincerely, The Rezdy Team"

PC

pedro c.

CEO

Leisure, Travel & Tourism

### "Bad experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

October 25, 2024

In general, and after 2 months using Rexdy, I am not happy at all. It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said I was switching to BOKUN), I was told that BOKUN was more expensive and had hidden costs, which is a LIE.

Pros

API connection to many OTAs, many possibilities in terms of connection with different products and services

Cons

Abusively expensive. No intuitive interface, mediocre customer service.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Rezdy

because it had more API connection options than other backup engines.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 6, 2024

Hi Pedro, Thank you for taking the time to provide your feedback and we're sorry to hear about your experience. If you are able email us at support@rezdy.com and provide more details about your account, we would be happy to address any concerns. Warmly, The Rezdy Team

KP

Kim P.

Director Captain

Consumer Services

### "Good booking platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2024

Rezdy has been very helpful and had a great support service

Pros

Booking calender flexible for various tours with one resource. Prevents doubling up Brookings on one resource.

Cons

No human contact to help with issues. I don’t like using Chat robots

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brian R.

Operations and Logistics Manager

Wine and Spirits

### "Rezdy is excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 20, 2024

We have been using Rezdy for several years and were the first to do so in our region. We find the software and the staff to be super efficient and you should be very proud of this product

Pros

ease of functionality from both a guest and staff point of view. Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY

Cons

That it doesn’t sync with our POS system Commerce 7 and we have to manually enter customer details in when we have their information on file (in Rezdy)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122690/Rezdy/reviews/)

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