# PetSitClick Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PetSitClick the right Kennel solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122471/PetSitClick/reviews --- PetSitClick 3.8 (12) [View alternatives](https://www.capterra.com/p/122471/PetSitClick/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PetSitClick Ease of use 3.7 Customer Service 4.5 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Leanna G. Owner Individual & Family Services Used the software for: 2+ years ### "Reliable product with top notch customer service" July 10, 2020 5.0 We realized the ease of an online system helped us maintain accountability with the gps locator and Petsit notes, our clients had One on one connection, a higher quality of care and piece of mind while they Were home and away. Many users could access profiles, gain insight and build confidence Knowing their Online information was secure. We never had to worry about A breech of trust because the system was set up with the company and our clients in mind. Pros Reliable and affordable. Helped our people stay in touch with clients and petsitters alike. Easy end of year processing which allowed us to quickly generate P&L statements. We had no need for other accounting software because this was all-inclusive. Cons Somewhat limited or outdated features when marketing emails are needed. We also encountered some concerns with clients not being able to log in with passwords after a certain amount of time. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reason for choosing PetSitClick Because it’s all inclusive product, affordability and direct line of customer Service made me feel better about the value and quality of product and service I was getting. Review Source BK Brenda K. Teacher E-Learning Used the software for: I used a free trial ### "Helps make even the smallest business look competitive and professional" August 5, 2021 5.0 My experience so far is great. I like that there is both a support team from the software company but also a blog where users can communicate together and learn from one another. I really feel like this small side hustle could develop quickly in to a large scale operation with the ease of the tools I have available to me. Pros My daughter was on a well-known pet-sitting service. We realized that with all the land I have we could start a small business for extra cash and board dogs here. We wanted to find an app or service that would help us look professional and guide us on how to present ourselves and be organized. Although we are new to this service and still navigating it, we have found some great benefits already. First of all there is a free trial period so you do not have to commit until you know if the software meets your needs. For someone like us we would end up ultimately paying the second price which is just under forty dollars a month. If you are working solo you will pay less and after five dog walkers you would increase in price. The software includes user friendly tools to track your clients and pets, and allows you to keep information organized. The scheduling is very easy to use. There is a drop and drag feature that speeds things up significantly. Each feature also has demos available if you do not understand how to use it. You can make really professional looking invoices and also track your own expenses monthly so you have a quick visual or expenses verses income. There is a feature that will generate emails and text reminders to clients. You do have to pay for the texts (not the emails) although it is really inexpensive. I believe it is a few cents each. There is a mobile app that is easy to download. Cons I was slightly hesitant about the price initially because I would need the second tier which is about forty dollars a month. I felt much better about the cost when I had time to really navigate my way around the software. The cost is offset but how many features you get that save time and help grow your business. So far I am pleased with the service. I was afraid setting up a small side business would be time consuming but the software has made it easy and stress free. Review Source LO Leila O. Business Owner Veterinary Used the software for: 2+ years ### "It's o-kay. Very basic." February 27, 2020 3.0 It was just o-kay. The updates were not very modern and nothing "cool" about the software. The customer support was amazing though. Quick to respond and always troubleshooted any problems I had! Pros I liked how easy it was to learn to use the software but I wouldn't say it was user friendly because the mobile version sucked. Cons There wasn't as much features as I wanted. It was very basic and simple. It's great if you're an one person business but it get's costly if you have more than one sitter. Review Source KV Katherine V. Owner Consumer Services Used the software for: 2+ years ### "Great Software for Pet Business!" March 7, 2019 5.0 Makes running our dog walking and pet sitting business a breeze!! Everything we need all in one place! Clients love our email visit reports with pictures of their pets after each visit. Pros Great, easy to use and reliable software! I have used it for 6 years in my dog walking and pet sitting business. I use it for all of our scheduling, invoicing, client information, charging credit cards, emailing visit reports to clients, pet sitter app, etc. It does everything we need and for a great price. If you ever have a problem, the customer support is amazing and helps you solve the problem immediately. Although I rarely have any issues. They update it and are constantly improving the software! Cons I really have no complaints! There is a learning curve, but minor compared to most pet sitting softwares. And there are great instructional videos to learn how to use the software. Review Source EP Emily P. Groomer Hospitality Used the software for: 2+ years ### "Great pet care software" August 8, 2019 5.0 PetSitClick has allowed me to create and email professional looking invoices, and thereby keep track of business financial records. They also have great record keeping I utilize for client keys/entry codes. I never worry that this private information could be hacked. Pros Their customer service is the best! If I was unsure how to use some aspect of the software, all I needed to do was email. Within 1-2 days I had a swift response with the answer I needed. Cons Nothing really! This software has been overall satisfactory! Review Source KB Kaitlyn B. Owner Consumer Services Used the software for: 1-2 years ### "Great software system but missing important business reporting" October 27, 2016 4.0 I have been using Pet Sit Click for over 2 years now. It is an affordable and simple to use software to help manage your pet sitting or dog walking business and I have had no major complaints. My only wish is that they would add on and improve their financial business reports. Helpful business reports would be a P/L Statement, a break down of revenue by service type, etc... Pros Affordable, adaptable, and easy to use, quick response to customer support questions. Cons There are no financial business reports that helps monitor health of a business. Helpful reports would be sales report by category, a basic p/l statement, etc... Review Source FH Flash H. Director Used the software for: 1-2 years ### "A frustrating experience overall." October 13, 2017 3.0 Pros Scheduling provides a map which makes it easy to see how far handlers have to travel and create routes and packs for group walks. Cons It doesn't export information to Xero and won't upload information from XL . Basically doesn't interface well with other software. It times out quickly for handlers so too time consuming to login constantly while picking and dropping pets off. Highly frustrating for them so doesn't get used and the system breaks down. Review Source AC Amanda C. Owner Veterinary Used the software for: 1-2 years ### "Mangled and Scattered" April 12, 2017 2.0 This product was not a very fluid scheduler. Ugly interface and did not meet my needs. What it does need is a complete overhaul. Pros Calendar views Cons Pretty much everything. There are way better schedulers out there, Review Source GH Ginette H. Owner operator Used the software for: 2+ years ### "Good software. Great customer service!" March 22, 2018 4.0 Pros It covered all the aspects of my business. From scheduling to invoicing to tax calculations. I didn't take full advantage of the the software as I wasn't very busy but for a business with multiple employees I'm sure it would have been great! Cons Some things were a bit complicated but the support was always available to help me figure it out with very fast response times. Review Source LM Lacy M. Pet care provider Consumer Services Used the software for: I used a free trial ### "It’s basic " July 23, 2021 2.0 I did a free trail and I just wasn’t impressed. Pros I like that the pricing is very responsible especially if you have multiple sitters. It also has a modern interface. Cons It’s basically a watered down time to pet. Same functions just in a very boring manor. It’s hard to navigate and overall confusing. Review Source KV Katy V. Used the software for: ### "Great Customer Service and Lots of Great Features" February 9, 2017 5.0 Pet Sit Click has a lot of great features and after learning the software is very easy to use. If I ever have a question or problem, I will get a response to my emails almost instantly. They are always updating and improving their features as well! Review Source MC Marisa C. Admin Used the software for: Less than 6 months ### "Helps with your business " April 23, 2018 3.0 Pros It is quite simple to use and their customer service line is very helpful when needed. Easily access your customers and routes. Cons It's not the best product out there for the price. There are many other programs for less and do much more. Review Source Similar Products Featured