# Page 5 | Bynder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Bynder the right Digital Asset Management solution for you? Explore 224 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122257/Bynder/reviews

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Bynder

4.5 (224)

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Last updated March 15th, 2026

# Page 5 - Reviews of Bynder

## Showing most helpful reviews

Showing 101-125 of 224 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samson Z.  
Support agent  
Broadcast Media  
Used the software for: I used a free trial

### "Logiciel de gestion "

September 27, 2023

4.0

Pros

C'est un super logiciel pour la gestion des ressources numériques. Très simple et facile à utiliser avec une bonne qualité. Ça permet d'intégrer d'autres logiciels et de collaborer ensemble pour bosser

Cons

Quelques bugs lors de connexion et l'affichage est difficile à venir. Je le recommande

Review Source

VR

Verified Reviewer  
Administration  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "easy digital system"

October 17, 2019

4.0

Pros

There's simple following highlights which could be improved.The custom API capacities. it's traded Evernote and Dropbox for my computerized resource the board.

Cons

The 'related resources' element is frequently befuddling and document renditions could be shown in a substantially more inviting manner

Reason for choosing Bynder

yes i do

Review Source

AW

Aaron W.  
Supervisor, Process Engineering  
  
Used the software for: 1-2 years

### "I utilize WebDam to manage the organization of my company's image collection for multiple teams."

January 22, 2018

5.0

Pros

I greatly appreciate the ability to maintain group permissions, as it allows me to ensure that proper controls are in place to prevent improper use of imagery.

Cons

There are occasions in which the connection between Shutterstock and WebDam takes more time than I would like. There is often a delay between the purchasing of the image and the appearance of the image in WebDam

Review Source

CG

Caitlin G.  
Associate Communications Manager  
Furniture  
Used the software for: 6-12 months

### "Great Resource for Asset Management"

March 6, 2019

5.0

Pros

We love having all of our marketing collateral in one place that is easily accessible. Our sales reps can access photos and videos on their laptops, cell phones and easily share materials through Bynder.

Cons

We had issues during the implementation process. Our teams required a lot of training and resources weren't readily available.

Review Source

JJ

Jade J.  
Senior Digital Asset Specialist  
Medical Devices  
Used the software for: 2+ years

### "A day in life of WebDam"

January 11, 2019

5.0

My overall experience with WebDam/Bynder has been great. The customer service is outstanding ... I mean they go above and beyond what I could ask for. So professional and helpful.

Pros

What initially attracted me to WebDam was the low cost and functionality.

Cons

The one thing that I like least about WebDam is that folders cannot be dragged and dropped into the upload window and that they don't appear in searches.

Review Source

JD

Jelle D.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Innovative! "

May 29, 2022

5.0

Pros

Bynder keeps getting good new features. Also the customer support is quick and effective. With those two combined, problems are quickly solved.

Cons

I can't think of anything I don't really like about Bynder

Review Source

VR

Verified Reviewer  
Senior Associate Director of University Marketing | Website Infrastructure & Digital Strategy  
Higher Education  
Used the software for: 6-12 months

### "Upgrade your DAM Experience "

January 10, 2019

5.0

Overall, we are very pleased with the platform. Specifically, we are pleased with the interface, the support, and the granular customizability.

Pros

WebDAM is very intuitive and helped to modernize our Asset Management Experience.

Cons

Webdam needs a bit of a UX upgrade. The software reflects a bit of a dated feel.

Review Source

SG

S. G.  
Digital Asset Manager  
Museums and Institutions  
Used the software for: 6-12 months

### "Very versatile DAM solution "

November 22, 2016

5.0

Bynder offers a very versatile DAM so a lot of rather specific features we wanted to get implemented were often already available or at least familiar to our project managers. Bynder has a strong focus on customer experience and communication and really making sure you are getting the product that works best for your needs with project managers really taking their time to understand your company and being able to offer solutions (or at least tweak off-the-shelf solutions) to fit your needs.

Pros

Versatility

Cons

Graphic design adjustments do take some time and templates should be a little more customisable and tweakable.

Review Source

MD

Maribel D.  
Syndication Manager  
  
Used the software for:

### "Review of Web DAM Service"

September 18, 2013

4.0

My name is Maribel Dato and I work with American Media, Inc. We recently signed up with Web DAM to create a full e-commerce website solution to our syndication and licensing needs, so in other words, this site helps other clients that are typically business media to license or purchase rights to our content through the site that Web DAM solutions has created for us. Overall the experience has been very good. We had the website up and running within 7 weeks which is what we expected as a development time. Our customer success rep has done a stellar job in assisting us with setting the account properly. One of the pros to having our website developed by the web DAM team is that we not only got the training from our account success manager but we also got videos and other interactive tools to learn the site systems. The only issues I've experienced are that when specific functionality questions or issues have come up, I don't always get an answer within the same day and sometimes I need to wait for the next upgrade of the Web DAM system or rollover in order for it to be fixed, which is not as practical as we'd wish when it comes to doing business with our own clients with the website. I hope to see many improvements from your services and in general we are very satisfied as customers with our new DAM site.

Review Source

BW

Brent W.  
Marketing Systems & Technology Specialist  
  
Used the software for:

### "Our use is unconventional but WebDAM delivers!"

December 16, 2011

4.0

I highly recommend WebDAM. We have been told that we use the system unlike any other customer which is a huge testament to how flexible their system is. They are certainly reliable in many aspects. Their systems are dependable, their customer service is knowledgeable and there is NOT another digital asset manager out there like this!

Pros

There are many rich features such as sending files directly to a printer, emailing source files and other things that save us so much time. The levels available for user control is un-matched. Also, our account representative could teach a few others a thing or two about great customer service! If there is an issue (which is rare) or we're not sure how to do something we simply ask and always get an extremely fast response which is great for how quick this move in our corporate environment.

Cons

It certainly takes time to learn how to use the Admin section of the site. The user controls are very extensive and can be confusing. This is the only "con" if that's what you can call it. All new systems require a level of learning & WebDAM is always there to help.

Review Source

TE

Tia E.  
General Manager  
Retail  
Used the software for: 1-2 years

### "Does the job"

July 27, 2021

4.0

Pros

I use this software to access branding materials. I like the ease of finding new material.

Cons

I don't like the download feature. Seems that it would be easier from the main screen but you have to open each one.

Review Source

DC

Dov C.  
Director, Digital Communications  
Education Management  
Used the software for: 2+ years

### "Very expensive and mediocre support"

November 2, 2021

3.0

Pros

The initial set up went smoothly and the software more or less does what's it's supposed to do.

Cons

For such an expensive platform the support is not at all responsive. The billing department also constantly makes mistakes on the invoices.

Switched from

[Phraseanet](https://www.capterra.com/p/70488/Phraseanet/)

Better front-end user experience

Review Source

WW

Will W.  
Digital Asset Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Highly flexible, and a great image-based DAMm system."

July 31, 2017

4.0

Pros

Flexibility allows for adapting to organizational shifts and pivots. Easy filtered searches make finding assets quick and easy.

Cons

Communications can sometimes be lacking. Some features were simply dropped with no notification, features that were a main reason for choosing Bynder in the first place.

Review Source

SS

Sanjana S.  
Creative Manager  
Civil Engineering  
Used the software for: 2+ years

### "What's new"

January 10, 2019

5.0

Pros

I love this site but would like to know what's new.

Cons

I thought you had an app for this but not sure what happened since Bynder took over.

Review Source

VR

Verified Reviewer  
Développeur Web  
Computer Software  
Used the software for: Less than 6 months

### "Plateforme de Partage de Document"

October 7, 2023

4.0

Pros

Bynder offre de grandes fonctionnalité comme le partage de documents, la recherche facile de document avec le système de filtre

Cons

Le seul inconvénient que je trouve à Bynder est qu'il n'est pas gratuit et que la version d'essai est de courte durée

Review Source

LH

Lee H.  
Global Brand & Creative Director  
  
Used the software for:

### "Intuitive interface"

July 3, 2014

5.0

Our requirement was to find a Digital Asset Management platform to house all of our creative assets, including images, videos, logos, communication templates etc, on a single web based Brand Portal which would easily deploy these assets to a host of users with varying technological experience. After extensive research, we decided on Bynder due to it's user friendly, intuitive interface which has proved very easy to use and requires minimal explanation to users. During the initial setup process, when we required a more in-depth explanation and demonstration of the extensive features the Bynder platform offers, I found the team clearly (and patiently) explained everything in a passionate manner that was tailored to our specific needs. Our Brand Portal has been a hugely useful tool in helping us launch our recent rebrand to a global audience - we have complete and instant control of all of our creative assets ensuring our regional marketeers and retail partners can access approved material, specific to their user access level, on demand. Having now worked with Bynder for nearly a year, I would recommend their DIgital Asset Management platform and their hugely responsive support team very highly and without hesitation.

Review Source

AS

Alex S.  
Manager, Web and Digital Content  
Consumer Goods  
Used the software for: 1-2 years

### "Much Potential but a Little Ways To Go"

April 13, 2017

4.0

I am a big fan of the User Interface and the familiarity of the platform since it is much like shutterstock in terms of dashboard. However certain features have been wonky and other features that feel like should be their out of the box may lack at times. Given time though I know the company will improve the platform dramatically.

Pros

Clean modern and present day looking interface. Very similar to stock websites creating a familiar environment in which to browse. Company works with many other large companies leading to new integration and features often.

Cons

The process to import large quantity of data and tagging them is a Herculean effort. Search has been a little weird as well.

Review Source

EG

Ewan G.  
Digital Media Coordinator  
  
Used the software for: 1-2 years

### "DAM made easy"

August 13, 2017

5.0

Pros

Really simple to use which has supported quick user adoption and helped us ensure our digital transformation could occur.

Cons

Bynder has very few flaws but the rights management side could be stronger but this is due to the complexity of our digital assets.

Review Source

DT

Denise T.  
System Support Specialist  
  
Used the software for: 1-2 years

### "Great tool to get assets to our internal and external customers. "

January 22, 2018

5.0

Organized and easily distributed assets.

Pros

Ease of use to organize and manage assets. Like the admin tools are reports and metrics that can be produced.

Cons

The occasional lag time. There is not a lot from an administrator's stand point that has been difficult.

Review Source

Jeranne K.  
Head of Human Resources  
  
Used the software for:

### "Cloud-based software to centralize all your digital assets"

April 13, 2016

5.0

Bynder is a very easy to use tool for our content department to store, manage and find all media. It makes the job of our web editors way more easy! Today our media storing is centralized which enables all colleagues to find the correct asset quicker and to work more efficient. I would like to know what other features are available (that we do not use/ can be used better) - consultation from Bynder how we can optimize our current tool.

Review Source

VR

Verified Reviewer  
Web Developer and User Interface Specialist  
Higher Education  
Used the software for: Less than 6 months

### "The pricey enterprise solution"

March 20, 2018

4.0

Pros

WebDAM makes it really easy to find your assets. Their biggest strength is numbers: they've got so many clients they probably have one like you, and they perform the initial migration, so if you have a ton of content that's poorly organized, they will work with you to figure out just the right metadata and folder structure, then magically put everything where you can find it.

Cons

The power comes with a huge pricetag, and they're not able to work with you if you have a lower budget - even if you're a nonprofit.

Review Source

Kitty B.  
PR & Marketing  
Computer Software  
Used the software for: 1-2 years

### "null"

February 15, 2016

5.0

Review Source

MO

Michael O.  
Events and Collections Systems Manager  
  
Used the software for:

### "Bynder - the easiest and most liked system "

February 8, 2016

5.0

We use Bynder for Digital Asset Management purposes. Reliability and ease of use are key in on-boarding a medium-large organisation onto the system. Having a central asset bank like Bynder is a great help. It is really easy to use and most new personnel just 'get it' instantly. The most often received piece of feedback from new users is how much of an improvement the system is, as compared to network storage or cloud-based document storage (like Google Drive or Dropbox). Make no mistake, it is endlessly customisable and can be made as verbose as your company needs, while maintaining a solid interface to help guide users through the required processes. Today we are able to centralise images and display them internally for staff to see how much content we produce. We are also able to use Bynder's dropbox functionality to work with external asset suppliers, without the need for maintaining accounts for non-staff users, while maintaining reliability and security of the system. What I dislike is that the minor interface glitches occasionally. But those are promptly remedied by ongoing release cycles or support intervention.

Review Source

TS

Tara S.  
Marketing Coordinator  
  
Used the software for:

### "DAMit they're good!"

December 20, 2011

5.0

Overall, this system has been a god send for me and I'm eternally grateful.

Pros

WebDAM has really improved my overall work life. I work in the marketing department for the largest motorcycle travel company in the world, we are CONSTANTLY sending photos and large scale graphic files to designers, tour operators, travel agents and other affiliates. It used to be a massive struggle to send high resolution images and graphic files. Thanks to WebDAM, I no longer struggle to send multiple large scale files to multiple senders. In addition, WebDAM's search and tagging capabilities allow other people to search for photos they're looking for, so I save time searching and trying to read the mind of other people. Amazing system.

Cons

When emailing a download invite, the email sometimes takes several minutes to arrive and I'd like the download invite link to be available for longer than 48 hours.

Review Source

Hugues H.  
assistant  
Marketing and Advertising  
Used the software for: I used a free trial

### "logiciel de gestion"

November 15, 2023

5.0

Je recommande ce logiciel bynder tres vivement

Pros

ce logiciel facilite la rapidité dans le traitement des documents de mon entreprise

Cons

A voir le prix accessible de ce logiciel, il est a recommander

Review Source

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