# HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122189/HungerRush360/reviews --- HungerRush 4.1 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 RF Richard F CMORestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation.“ August 20, 2024 AN Andy N OwnerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love.“ July 23, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “We use Restaurant 365 for our bookkeeping and the system integrates with it very well.“ September 19, 2024 BK Blake K OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “Some menu options were difficult to put together based off of previous pos system“ July 9, 2024 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Restaurants Used the software for: 2+ years ### "Great for pizzerias" September 23, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source SD Shane D. Food and Beverage Director Food & Beverages Used the software for: 1-2 years ### "Jaditooh Restaraunt" February 10, 2025 4.0 No issues. They are easy and great for a smaller operation establishment. Pros The easy fast friendly way customer service responds to our needs Cons It did not do everything we needed. Our full service establishment required a easier system Review Source VK Vicki K. owner Restaurants Used the software for: 1-2 years ### "non-existent customer service" October 13, 2020 2.0 The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company. Pros When it is working, it is intuitive to use. Cons The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reason for choosing HungerRush price, promised speed of installation Review Source JG Jaclyn G. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for delivery" October 9, 2024 4.0 Pros The delivery component is unmatched as well as ease of use of the entire system. Being able to pull time cards easily and reporting for the drivers being integrated is helpful as well. Cons The pricing is a bit more expensive than competitors in the market and if there were more options for third party integrations that would be great. Slice and GrubHub integrations please! Review Source RM Roberto M. Owner Restaurants Used the software for: Less than 6 months ### "Overall rating of HungerRush" March 21, 2025 4.0 Tech support is amazing and helpful. Account set up was very challenging. Pros Simple online platform that makes it easy to run and look at reports. Cons Dated POS system, not the easiest to update and navigate Review Source AD Alfredo D. Owner Restaurants Used the software for: 2+ years ### "HungerRush is better than the rest" September 16, 2024 5.0 Pros Ease of use for the system, reports and number of reports, inventory controls, and time clocks all integrated makes the system super intuitive. I have never seen another POS system and wished my system had that feature because our system works so well. Cons Self ordering Kiosks are not an option, and I would love to have the option to help line bust and mobile credit card terminals for our delivery drivers. Review Source YB Yasser B. Owner Restaurants Used the software for: 2+ years ### "HungerRush has made major improvements" September 12, 2024 4.0 Pros Our customer success manager,\[sensitive content hidden\] who always helps us with our system troubles. These two always go out of their way to help us any time we need something fixed or learning more about the system. \[sensitive content hidden\] is also fantastic and helps us with our marketing needs! Cons I wish our surveys had a link that the customer completing the survey could leave US a review on google or something. Sometimes tech support is not always familiar with all of the issues and it would help us if they were so that issues were resolved more quickly. Review Source TF Thomas F. Owner Restaurants Used the software for: 6-12 months ### "Very happy with HungerRush" September 19, 2024 4.0 Pros System is very intuitive for building the menu and adding coupons. We use Restaurant 365 for our bookkeeping and the system integrates with it very well. Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time. The 24/7 support is great also- we don't have to wait very long as support has made serious improvements. Cons More third party integrations- we were really excited when Uber Eats was released so the more options the better. The reporting can be glitchy sometimes forcing us to reload to remove the glitch, but its fixable. We would love to see an option to auto-dispatch deliveries versus manually selecting drivers for the deliveries. Review Source JL Jeff L. Owner Entertainment Used the software for: 2+ years ### "HungerRush is great" September 13, 2024 5.0 Pros The support from all different areas of the company. Cons There are a few features we wish the system would do better such as hourly pricing. We are a pool hall, and it is a very important functionality of our operation. Review Source RS Rick S. Owner Restaurants Used the software for: 2+ years ### "Hungerrush is great for us!" September 13, 2024 5.0 Pros the simplicity of the entire system and how it covers every item we need from dine in to carryout to delivery. Cons Better tablet options that could speed up our dining room time Review Source SN Sarah N. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for pizza" August 16, 2024 5.0 Pros It is pizza friendly which is huge to us. It makes my life easier with ease of use Cons Percentage tipped out for different labor types can be difficult and changing cash drawers mid shift has room for improvement. Review Source MU Mark U. VP Marketing and Purchasing Food & Beverages Used the software for: 1-2 years ### "Flyers Pizza & Subs Review" August 8, 2024 5.0 It's been a pleasure working with \[sensitive content hidden\] on setting up each of the platforms of the 360 system. Even though we are beating Industry averages on our Metrics, everyone believes that we can attain a much better ROI so we can continue to assess each component to ensure that we are maximizing our results. Pros Analysis provided monthly Ability to reach customers passively. Ability to build order counts without excessive Marketing costs Cons Inability at this point to personalize customer offers Review Source AW Andrew W. Vice President, Operations Restaurants Used the software for: 2+ years ### "HungerRush Satisfaction" July 8, 2024 5.0 Overall we really enjoy the HungerRush Platform. If it wasn't for our Customer Success Agent \[sensitive content hidden\] always solving any issue we have, we would have probably switched to a different company. Whenever anything major happens she always sends the issue to the correct person and it gets fixed way quicker than waiting for customer service. She goes above and beyond all the time and we truly appreciate her! Pros User friendly system makes it easy to update menu items and prices Cons customer service people don't know how to fix things and they have to get elevated to a higher technician Review Source HB Hunter B. General Manager Food & Beverages Used the software for: 2+ years ### "Best POS for Pizza" July 23, 2024 5.0 Hungerrush has been incredibly easy to use which makes it easy for me as a manager to train staff. Our customer success manager, Kelsey, is always a phone call away giving us tips on how to maximize our system to increase revenue. Pros Online ordering helps streamline our ordering channels and ease of use is unmatched Cons As a manager HungerRush makes my life pretty easy Review Source MG Michael G. Owner Restaurants Used the software for: 2+ years ### "Innovative and adaptive platform " May 16, 2024 5.0 Pros Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources Cons Credit card processing fees are too high Review Source eA einar A. owner Restaurants Used the software for: 6-12 months ### "Way overrated " May 12, 2023 1.0 Terrible. They took a week to install, and it was only a week because i was calling everyday, tablets wont work if you are 5 feet away from the router, freezes all the time, cheap, outdated - made in china. Customer service will be available 24/7, but they have very limited knowledge, if your issue will be a little complicated, be prepared to work without POS for hours, specially if it is after 5pm. There is no one you can talk to, no one is responsible, your account manager is a teenager, if you be able to talk to your account manager, she/he will be more prepared to lie to you instead of getting through your issues. Huge mistake, i went to hunger rush formally revention, thinking about they would make my life easier, with employee shortage, it made the situation way worse. Pros Software integration, friendly, extremely easy on employee the training. Cons They got stock in 1999, great software but outdated hardware, cheap kind. When you purchase a POS like hunger rush, for the price you pay, you will expect a lot more than what they offer. Outdated, slow, very expensive. customer service fast to answer, but really slow to fix your issue, when they can fix it, most of the time they have to escalate and you will be waiting forever, some times weeks. I had only one computer for 2 months, because they could not fix the tablets. Review Source AS Ann S. Director of Communications Restaurants Used the software for: 2+ years ### "Revention checks all the boxes and is about as user friendly as a POS system can get! " August 15, 2019 5.0 Revention is extremely straightforward and easy on the eyes! We're able to easily customize and change our menu when needed, and after experiencing a few other POS systems, I realized how much I love the daily reports that Revention sends out (and allows you to customize!) Pros It's extremely easy to use! It's so easy to train new employees and they can truly "master" the system (or at least the basics of it) after only a few uses. Cons Our business is VERY delivery heavy, so I do wish that some of the delivery features could be improved upon. Even still, it does the job and allows us to manage 100+ deliveries in about a two or three hour window of time! Reason for choosing HungerRush Revention provides everything that we need in a POS system and allows our businesses to execute the high sales volume that we do day in and day out. We've explored other options but in the end weren't able to find anything that could provide us with all of the features and ease of use that Revention does! Review Source Response from HungerRush August 16, 2019 Thank you for reviewing Revention! We truly appreciate the kind words as we strive to provide an outstanding product to our customers. Mike B. Owner Used the software for: 2+ years ### "Revention is the end all be all of ease of use Mac like functionality for a restaurant " March 18, 2018 5.0 Pros The online ordering and Enterprise functionality or top-notch, and since they also make the hardware along with the software I know that everything will connect and talk to each other seamlessly Cons In the past support was spotty, but from here on out it's been extremely diligent and respectable. I very much enjoy the product that helps my team get to where we need to be faster and easier. Review Source TV Todd V. General Manager Restaurants Used the software for: 2+ years ### "Revention software user" August 22, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source JW Jia W. Owner Food & Beverages Used the software for: 2+ years ### "Do not waste your money " August 26, 2021 1.0 Terrible, so they allowed a manager who had no authority to sign me up and then they stuck me with equipment. Took 6 months to resolve an issues, and their resolution to me was, "not our problem". Don't waste your money on this POS system. All you will have is bills and headaches. Pros The soft wear was not the best and I spent way to much money on upkeep on it. Cons Difficult to integrate, not easy to use, and training and staff incompetent. Review Source NK Nathan K. Owner CEO Entertainment Used the software for: 2+ years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. DB Don B. Msnager Food & Beverages Used the software for: 2+ years ### "Revention POS" August 22, 2019 5.0 Great software fir the money. Very easy to use and track inventory. Pros The software is very easy to use and understand. The software holds so much information that we can go back to last year and compare numbers. Also the software hold customer information which makes it easier to complete orders. Cons I have no negative response for this software Review Source LS Leandro S. Owner Restaurants Used the software for: 2+ years ### "My experience has been outstanding. This is my first POS and I do not think that I will ever change." April 26, 2018 5.0 Better flow in the kitchen and FOH Pros It is very user friendly easy to navigate and make changes. Every screen is easy to understand and to the point in what you are trying to accomplish when making a change. Cons It does not have an option to give quotes to catering. Review Source VM Victor M. COO Used the software for: 2+ years ### "Excellent team of people, probably the best in the industry. " March 14, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source SH Sara H. Phone staff Food & Beverages Used the software for: Less than 6 months ### "Revention review" October 14, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. Talk to a Capterra advisor for free and get results within 15 minutes.