# HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122189/HungerRush360/reviews --- HungerRush 4.1 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 RF Richard F CMORestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation.“ August 20, 2024 AN Andy N OwnerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love.“ July 23, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “We use Restaurant 365 for our bookkeeping and the system integrates with it very well.“ September 19, 2024 BK Blake K OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “Some menu options were difficult to put together based off of previous pos system“ July 9, 2024 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Restaurants Used the software for: 2+ years ### "Great for pizzerias" September 23, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source SD Shane D. Food and Beverage Director Food & Beverages Used the software for: 1-2 years ### "Jaditooh Restaraunt" February 10, 2025 4.0 No issues. They are easy and great for a smaller operation establishment. Pros The easy fast friendly way customer service responds to our needs Cons It did not do everything we needed. Our full service establishment required a easier system Review Source VK Vicki K. owner Restaurants Used the software for: 1-2 years ### "non-existent customer service" October 13, 2020 2.0 The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company. Pros When it is working, it is intuitive to use. Cons The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reason for choosing HungerRush price, promised speed of installation Review Source JG Jaclyn G. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for delivery" October 9, 2024 4.0 Pros The delivery component is unmatched as well as ease of use of the entire system. Being able to pull time cards easily and reporting for the drivers being integrated is helpful as well. Cons The pricing is a bit more expensive than competitors in the market and if there were more options for third party integrations that would be great. Slice and GrubHub integrations please! Review Source RM Roberto M. Owner Restaurants Used the software for: Less than 6 months ### "Overall rating of HungerRush" March 21, 2025 4.0 Tech support is amazing and helpful. Account set up was very challenging. Pros Simple online platform that makes it easy to run and look at reports. Cons Dated POS system, not the easiest to update and navigate Review Source AD Alfredo D. Owner Restaurants Used the software for: 2+ years ### "HungerRush is better than the rest" September 16, 2024 5.0 Pros Ease of use for the system, reports and number of reports, inventory controls, and time clocks all integrated makes the system super intuitive. I have never seen another POS system and wished my system had that feature because our system works so well. Cons Self ordering Kiosks are not an option, and I would love to have the option to help line bust and mobile credit card terminals for our delivery drivers. Review Source YB Yasser B. Owner Restaurants Used the software for: 2+ years ### "HungerRush has made major improvements" September 12, 2024 4.0 Pros Our customer success manager,\[sensitive content hidden\] who always helps us with our system troubles. These two always go out of their way to help us any time we need something fixed or learning more about the system. \[sensitive content hidden\] is also fantastic and helps us with our marketing needs! Cons I wish our surveys had a link that the customer completing the survey could leave US a review on google or something. Sometimes tech support is not always familiar with all of the issues and it would help us if they were so that issues were resolved more quickly. Review Source TF Thomas F. Owner Restaurants Used the software for: 6-12 months ### "Very happy with HungerRush" September 19, 2024 4.0 Pros System is very intuitive for building the menu and adding coupons. We use Restaurant 365 for our bookkeeping and the system integrates with it very well. Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time. The 24/7 support is great also- we don't have to wait very long as support has made serious improvements. Cons More third party integrations- we were really excited when Uber Eats was released so the more options the better. The reporting can be glitchy sometimes forcing us to reload to remove the glitch, but its fixable. We would love to see an option to auto-dispatch deliveries versus manually selecting drivers for the deliveries. Review Source JL Jeff L. Owner Entertainment Used the software for: 2+ years ### "HungerRush is great" September 13, 2024 5.0 Pros The support from all different areas of the company. Cons There are a few features we wish the system would do better such as hourly pricing. We are a pool hall, and it is a very important functionality of our operation. Review Source RS Rick S. Owner Restaurants Used the software for: 2+ years ### "Hungerrush is great for us!" September 13, 2024 5.0 Pros the simplicity of the entire system and how it covers every item we need from dine in to carryout to delivery. Cons Better tablet options that could speed up our dining room time Review Source RD Ricky D. Owner Restaurants Used the software for: 2+ years ### "Hunger rush A+" August 20, 2024 5.0 Have had hunger rush for ten years, it’s the next and we are always satisfied. Easy to use, smooth experience. \[sensitive content hidden\] is the best customer support! Pros Easy to use + great account manager. We have had the system over ten years Cons Nothing, we love hunger rush it is the best computer system for a pizzeria Review Source AW Andrew W. Vice President, Operations Restaurants Used the software for: 2+ years ### "HungerRush Satisfaction" July 8, 2024 5.0 Overall we really enjoy the HungerRush Platform. If it wasn't for our Customer Success Agent \[sensitive content hidden\] always solving any issue we have, we would have probably switched to a different company. Whenever anything major happens she always sends the issue to the correct person and it gets fixed way quicker than waiting for customer service. She goes above and beyond all the time and we truly appreciate her! Pros User friendly system makes it easy to update menu items and prices Cons customer service people don't know how to fix things and they have to get elevated to a higher technician Review Source AN Andy N. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is the key to my success!" July 23, 2024 5.0 I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love. Pros I appreciate having a direct point of contact for all of my questions and needs for the system. \[sensitive content hidden\] always helps guide us through our journey at HungerRush. The personalized online ordering mobile app has been a game changer for our brand as well. Cons I would love to see more integration options Review Source CH Chad H. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is the best for Pizza!" July 23, 2024 5.0 We locked in at a great price point and never have many issues with the system. Tech support helps when we have system issues and our customer success manager \[sensitive content hidden\] helps keep us up to date with all options to reach our business goals Pros We have used HungerRush for years and we value the ease of use for all members of our team Cons Nothing. We are currently considering adding other modules that HungerRush has to offer to our system Review Source KB Kelly B. Owner Restaurants Used the software for: 2+ years ### "Hungerrush has been great" August 14, 2024 5.0 Pros Our customer success manager, \[sensitive content hidden\], helps keep us up to speed on upcoming features that can help our business. We are really enjoying the Driver track with the improved side for drivers Cons Support hold times are long sometimes Review Source eA einar A. owner Restaurants Used the software for: 6-12 months ### "Way overrated " May 12, 2023 1.0 Terrible. They took a week to install, and it was only a week because i was calling everyday, tablets wont work if you are 5 feet away from the router, freezes all the time, cheap, outdated - made in china. Customer service will be available 24/7, but they have very limited knowledge, if your issue will be a little complicated, be prepared to work without POS for hours, specially if it is after 5pm. There is no one you can talk to, no one is responsible, your account manager is a teenager, if you be able to talk to your account manager, she/he will be more prepared to lie to you instead of getting through your issues. Huge mistake, i went to hunger rush formally revention, thinking about they would make my life easier, with employee shortage, it made the situation way worse. Pros Software integration, friendly, extremely easy on employee the training. Cons They got stock in 1999, great software but outdated hardware, cheap kind. When you purchase a POS like hunger rush, for the price you pay, you will expect a lot more than what they offer. Outdated, slow, very expensive. customer service fast to answer, but really slow to fix your issue, when they can fix it, most of the time they have to escalate and you will be waiting forever, some times weeks. I had only one computer for 2 months, because they could not fix the tablets. Review Source KC Kevin C. General Manager Food & Beverages Used the software for: 2+ years ### "HungerRush- Always improving!" December 14, 2021 5.0 Pros The options for menu items are endless, I can add as many groups as I need. It allows me to have evrything I need right on one computer. For example.. customer orders, discounts/coupons, total sales, on hand/out of stock notifications, all server tables in one spot. Cons I dont like that once there is a payment on 1 check of a multi-split check, I cant merge, change, add gratuity etc to any of the other checks that are still open. I dont like that i can only see 3 checks of a multi split check at a time. Review Source RP Roger P. Owner Restaurants Used the software for: 2+ years ### "Revention is like a GPS for your business " October 29, 2019 5.0 My experience with Revention has been everything I had hoped for. The soft ware keeps track of prior orders so that if you have an issue with a transaction it is at your fingertips. Pros I like how it. Keeps track of the servers tickets and money due. Also the servers’ tickets automatically go to the correct kitchen without the problem of reading illegible handwriting. Also it keeps the delivery drivers organized. We have been in business since 1963 and I wish we had Revention sooner, it has been a tremendous boost. Cons There isn’t really anything I don’t like about Revention. I wish I was more knowledgeable because it has much more features that I haven’t used. Reason for choosing HungerRush Revention seemed to be a much stronger program with better support. Review Source Response from HungerRush November 4, 2019 Hi Roger, Thank you so much for your kind review. We are excited to see that Revention has helped your business grow! TV Todd V. General Manager Restaurants Used the software for: 2+ years ### "Revention software user" August 22, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source JW Jia W. Owner Food & Beverages Used the software for: 2+ years ### "Do not waste your money " August 26, 2021 1.0 Terrible, so they allowed a manager who had no authority to sign me up and then they stuck me with equipment. Took 6 months to resolve an issues, and their resolution to me was, "not our problem". Don't waste your money on this POS system. All you will have is bills and headaches. Pros The soft wear was not the best and I spent way to much money on upkeep on it. Cons Difficult to integrate, not easy to use, and training and staff incompetent. Review Source NK Nathan K. Owner CEO Entertainment Used the software for: 2+ years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. DB Don B. Msnager Food & Beverages Used the software for: 2+ years ### "Revention POS" August 22, 2019 5.0 Great software fir the money. Very easy to use and track inventory. Pros The software is very easy to use and understand. The software holds so much information that we can go back to last year and compare numbers. Also the software hold customer information which makes it easier to complete orders. Cons I have no negative response for this software Review Source LS Leandro S. Owner Restaurants Used the software for: 2+ years ### "My experience has been outstanding. This is my first POS and I do not think that I will ever change." April 26, 2018 5.0 Better flow in the kitchen and FOH Pros It is very user friendly easy to navigate and make changes. Every screen is easy to understand and to the point in what you are trying to accomplish when making a change. Cons It does not have an option to give quotes to catering. Review Source VM Victor M. COO Used the software for: 2+ years ### "Excellent team of people, probably the best in the industry. " March 14, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source SH Sara H. Phone staff Food & Beverages Used the software for: Less than 6 months ### "Revention review" October 14, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. Talk to a Capterra advisor for free and get results within 15 minutes.