--- title: "HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122189/HungerRush360/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- HungerRush 4.1 (76) [View alternatives](https://www.capterra.com/p/122189/HungerRush360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 VP Vairon P OperationsRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “We are thinking of upgrading our current Hunger Rush systems - Lisa and Kelsey have been very attentive and upfront.“ February 13, 2025 MS Mischa S AdminRestaurants, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There is still a lack of menu consistency amongst multiple stores.“ November 14, 2024 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 AN Andy N OwnerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love.“ July 23, 2024 DZ David Z OwnerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Tried to work with \[sensitive content hidden\] in their finance and got no where but circles with him. “ March 8, 2025 ## Showing most helpful reviews Showing 1-25 of 76 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh K. Owner Used the software for: 3-5 years ### "Great for pizzerias" September 27, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source EVP Used the software for: 3-5 years ### "HungerRush Reveiw" August 8, 2024 4.0 The system is very good for overage operations. Communication regarding updates needs improvement also wait times for feature requests can be frustrating. Pros The system is easy to use and perfect for a pizza restaurant. Cons Long wait times for improved/ updated product requests. Switched from [Firefly](https://www.capterra.com/p/10009059/Firefly/) Firefly was not PCI compliant at the time. We have been with HR for many many years. Alternatives considered [Firefly](https://www.capterra.com/p/10009059/Firefly/) Reasons for choosing HungerRush PCI compliant and easy to use. Employees can pick up order taking in a day. Review Source owner Used the software for: 1-3 years ### "non-existent customer service" October 19, 2020 2.0 The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company. Pros When it is working, it is intuitive to use. Cons The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour. Switched from Oracle (formerly Micros) was cumbersome and the support was expensive and very hard to access - send an e-mail and then get a call back eventually. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reasons for choosing HungerRush price, promised speed of installation Review Source Owner Used the software for: 3-5 years ### "HungerRush 360 & \[sensitive content hidden\] kick ass!" June 5, 2024 5.0 Well I'm not very good with these survey things so once again I would say tech support and \[sensitive content hidden\] Pros Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate \[sensitive content hidden\]. She has been very helpful in resolving issues and leading our company in the right direction. Cons Well I'm just somebody that will always complain about cost Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) The other company sucked ass and their tech-support was terrible. I could never understand the person on the phone. Reasons for choosing HungerRush Is this a serious question? I've been with HungerRush before it was even HungerRush, it was revention. Review Source Owner Used the software for: Less than 1 year ### "Owner user" July 16, 2024 5.0 Pros Everything combined for restaurant management Cons Some menu options were difficult to put together based off of previous pos system Switched from Franchisor decision put on franchise to be able to have everything together such as online ordering, in store POS and credit card processing Review Source President Used the software for: 3-5 years ### "Revention POS" September 4, 2019 4.0 In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic. Pros It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do. Cons As the system gets older little glitches are starting to appear. I believe updating the system would help Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Revention was clearly a better choice and met my needs and allowed me to grow better and faster Review Source Owner Used the software for: Less than 1 year ### "I just want them to get their junk out of my restaurants" December 22, 2020 1.0 Horrible Pros It is very easy to use but does only half of what they say it will do. Cons The processes are clunky, The system cannot roundup to make a donation to charity. They cannot seem to process gift cards, cannot seem to get the order online feature to work, the salesman promised us the world and so far I have told him to come get his junky system out of our restaurants. We are locked into a 3 year contract and I can't get them to do anything we asked for and were promised in the sale. This system is actually hurting our business instead of helping. Their tech support just randomly takes control of your system for updates, sometimes in the middle of taking an order. Alternatives considered [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing HungerRush The salesman promised it could do so much more than it actually does at a cheaper cost. Review Source Scott A. Owner Used the software for: 3-5 years ### "Using Revention POS puts an independent operator on the same playing field as the big chains. " March 22, 2018 5.0 The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie. Pros I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved. Cons You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do. Review Source Owner Used the software for: 3-5 years ### "Revention is the end all be all of ease of use Mac like functionality for a restaurant " March 22, 2018 5.0 Pros The online ordering and Enterprise functionality or top-notch, and since they also make the hardware along with the software I know that everything will connect and talk to each other seamlessly Cons In the past support was spotty, but from here on out it's been extremely diligent and respectable. I very much enjoy the product that helps my team get to where we need to be faster and easier. Review Source Licensing Coordinator Used the software for: Less than 1 year ### "This POS is the best!" May 4, 2018 4.0 Pros Very user-friendly, meaning training new employees is quick and easy. Programming new menu items, specials and coupons is a cinch! And if problems do arise, their 24/7 support is amazing and friendly. Cons So far we have not have any complains about this product! If we had to have one complaint it would be the price - that being said, it is definitely worth the investment! Review Source Brandi B. Owner Used the software for: 3-5 years ### "HungerRush is 10/10" July 16, 2024 5.0 \[sensitive content hidden\] is the best. She always helps me accomplish what needs to get done. I have used hunger rush for ten years Pros I love that I can edit my menu, update my online ordering and get fast service! Cons Nothing! They are the best. I have never had anything problems with hunger rush. Review Source Uncle A. Owner Used the software for: 3-5 years ### "HungerRush is the key to my success!" July 29, 2024 5.0 I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love. Pros I appreciate having a direct point of contact for all of my questions and needs for the system. \[sensitive content hidden\] always helps guide us through our journey at HungerRush. The personalized online ordering mobile app has been a game changer for our brand as well. Cons I would love to see more integration options Review Source Owner Used the software for: Less than 1 year ### "Very happy with HungerRush" September 26, 2024 4.0 Pros System is very intuitive for building the menu and adding coupons. We use Restaurant 365 for our bookkeeping and the system integrates with it very well. Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time. The 24/7 support is great also- we don't have to wait very long as support has made serious improvements. Cons More third party integrations- we were really excited when Uber Eats was released so the more options the better. The reporting can be glitchy sometimes forcing us to reload to remove the glitch, but its fixable. We would love to see an option to auto-dispatch deliveries versus manually selecting drivers for the deliveries. Review Source Manager Used the software for: 3-5 years ### "Thank you HungerRush!" July 31, 2024 5.0 I have used several other POS at other restaurants and HungerRush is by far the easiest to use. Best in Pizza and delivery. Thank you \[sensitive content hidden\] for taking care of us! Pros Online ordering tickets print seamlessly in the kitchen making it easy for our kitchen staff to produce orders quickly and efficiently. Putting in orders from the POS is simple and prints easily for the kitchen staff as well Cons Hoping to see more third party integrations to eliminate tablets Review Source JM John M. General Manager Used the software for: 3-5 years ### "Best POS for Pizza" August 1, 2024 5.0 Hungerrush has been incredibly easy to use which makes it easy for me as a manager to train staff. Our customer success manager, Kelsey, is always a phone call away giving us tips on how to maximize our system to increase revenue. Pros Online ordering helps streamline our ordering channels and ease of use is unmatched Cons As a manager HungerRush makes my life pretty easy Review Source Owner Used the software for: 3-5 years ### "HungerRush is the best for pizza" August 22, 2024 5.0 Pros It is pizza friendly which is huge to us. It makes my life easier with ease of use Cons Percentage tipped out for different labor types can be difficult and changing cash drawers mid shift has room for improvement. Review Source Owner Used the software for: 3-5 years ### "Innovative and adaptive platform " May 20, 2024 5.0 Pros Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources Cons Credit card processing fees are too high Review Source General Manager Used the software for: 3-5 years ### "HungerRush has improved" August 20, 2024 4.0 Pros the improvement put in to resolve issues now and third party integrations being added Cons Communication between departments needs improvement when we add integrations to our system Review Source General Manager Used the software for: 3-5 years ### "Revention software user" August 26, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source Manager Used the software for: 1-3 years ### "The ease of using HungerRush " May 16, 2024 5.0 Pros That is really easy for our customers to use. Cons That we do not get a weekly itemized report of every order & deposit made to verify the correct amount received. Review Source Owner CEO Used the software for: 3-5 years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. Owner / Operator Used the software for: 3-5 years ### "Revention for a Chain Restaurant" September 6, 2019 4.0 My franchise demands we use Revention, but overall the experience has been very good. Pros Ease of navigation. Good suite of applications for the business side. Cons On line ordering server sometimes goes down at peak times. Review Source Owner Used the software for: 3-5 years ### "Switching to Revention is one of the best things I have done for my business. " March 28, 2018 5.0 Everything that I explained in the Cons. It is a great product that is truly customizable. I really love it. Pros Ease of use, reports,customer service, tech support and marketing. We are a high volume operation and it more than handles all of our needs. Could not be happier with my choice. I highly recommend it. Cons I have nothing to say here, I am very happy with the product. Review Source Victor M. COO Used the software for: 3-5 years ### "Excellent team of people, probably the best in the industry. " March 15, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source Phone staff Used the software for: Less than 1 year ### "Revention review" October 16, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Switched from Because Andrew sold the business Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.