# Service Autopilot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Service Autopilot Software - reviews, pricing plans, popular comparisons to other Landscape products and more. Source: https://www.capterra.com/p/122075/Service-Autopilot --- # Service Autopilot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Service Autopilot ## What is Service Autopilot? Gain TRUE business growth with the #1 total solution software for the Lawn and Landscape industry. Manage clients, jobs, billing, and so much more. Automations that perform your time-consuming office tasks, so you can focus on growing faster. Sell more work, optimize your schedules, get paid quickly, and build your dream business with Service Autopilot. ## What is Service Autopilot used for? [Landscape](https://www.capterra.com/landscape-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 139 user reviews Reviews sentiment Positive 76% Neutral 8% Negative 17% Starting price $499 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service Autopilot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xplortechnologies.com/&name=Service Autopilot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service Autopilot 4.1 (139) VS. [3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting Price $499 Other, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (139) Ease Of Use 3.9 (146) Value For Money 3.8 (101) Value For Money 3.6 (137) Customer Service 4.1 (137) Customer Service 3.8 (140) ## Service Autopilot alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (75)](https://www.capterra.com/p/183299/Crew-Control/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122075/Service-Autopilot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.8 (21) 42.86% of 21 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 3.5 (19) 31.58% of 19 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 3.7 (19) 42.11% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Quotes/Estimates 3.4 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Dispatch Management 3.5 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Service History 3.4 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Service Autopilot 128 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Accept and process credit/debit card transactions Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Management of commercial motor vehicles for work-related purposes The software should specify that it caters to Arborists'/tree service professionals' needs For janitorial management, platforms, services, etc. Specifically designed to meet the needs of lawn care businesses Intended to be used by pest control companies System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track grounds activities done in the field Information, data and reports that are being tracked over time Process images and automatically scan for data Create checklists and to-do lists that can be marked during inspection Track interaction history by documenting conversations for contacts Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage irrigation equipment and trends Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Store information about leads or contacts and track, manage and nurture them throughout the sales process Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the amount of pesticide inventory used on jobs Photos/Images Calculate rule-based prices for a product/service Arrange tasks based on the level of priority or urgency Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Plan and coordinate all the resources, costs and time needed to execute assignments Analyze floor plans to generate workflow Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Send messages via SMS Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (104) 4.0 Based on 104 reviews ## Pricing Value for money 3.8 (101) [View pricing plan details](https://www.capterra.com/p/122075/Service-Autopilot/pricing/) Pro Plus $499.00 Per Feature,Per Month It includes: - Automatic Send and Receive Reports - Automations for Growth - Interactive Learning Content - Pre-Built Forms and Tools - Schedule and Route Faster - Multi-Day Jobs - Route Optimization - Job Costing & Analysis - Customer & Lead Management - Chemical Tracking - Snow Dispatch - Chat, Phone and Email Support - Onboarding Specialist - Software Training Sessions - Marketplace Access - 5 Mobile Users - Automation Workflows - Dispatch Calendar Pro $199.00 Per Feature,Per Month It includes: - Asset Tracking - Employee Tracking - Estimating and Proposals - Job Costing and Analysis - Route Optimization - Track Chemicals - Customized Reporting - Onboarding Specialist - Snow Dispatch - Schedule and Route Faster - Instant Invoicing - Integrated Payments - Chat, Phone and Email Support Startup $49.00 Other,Per Month It includes: - Credit Card Processing - CRM. Track of Reports and Expenses - Email - Free Chat - Instant Invoicing - Phone Support - Schedule and Route Faster - User Roles and Rights Value for money 3.8 (101) 3.8 Based on 101 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (137) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (137) 4.1 Based on 137 reviews ## User reviews Overall rating 4.1 Based on 139 reviews Filter by rating 5(80) 4(25) 3(11) 2(11) 1(12) Mentioned topic Sorted by most recent MA Mayra A. Office Manager Consumer Services ### "Seven years with SA" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 September 23, 2025 We’ve been on SA for seven years. While there’s still plenty to fix, it remains the most complete solution for landscaping operations we’ve tried, which is why we’ve stayed. Pros What we like the most about SA is the Dispatch board and scheduling features. We can provide our client up to date information with it. Cons Unfortunately, SA still has a weak customer service department. It takes a long time to get a hold of an agent and in some ocassions you have to wait for a call back. Alternatives considered [CoPilot](https://www.capterra.com/p/177640/Copilot/) Reasons for choosing Service Autopilot It is a new platform that still needs to improve many features and tools Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Ines C. owner Consumer Services ### "Poor support and value" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 9, 2025 It was good initially but it is holding us back on growth. You no longer have a choice in cc processor. The service has gone from bad to WORSE. It takes weeks to get an issue resolved. They want to answer questions only by email and the answers are incomplete. A report that we used for years "broke" 6 months ago and they still have not addressed it. The price is steep and increases every year. This is a cash cow for the credit card processing company. The software was code on the original product was bad and as a result there have been so many bandaids that there own people have trouble resolving issues. DO NOT do a Quickbooks integration. That was a major headache and they eventually said their were issues on their end and it was best for us not to do the integration. Pros Offers automations and all the basic features you need. Cons The company was sold about two years ago to a credit card company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Robert D. Production Manager Retail ### "Not worth what you pay for. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 March 20, 2025 Good in the beginning but was not scalable and the prices went up over 25% in one year. Pros General day to day production management and sales. Cons Pricing just keeps going up but the level of service does not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Megan F. Owner Consumer Services ### "Very Disappointing " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 January 8, 2025 Awful experience with them not realizing time zones, continued sales calls when I couldn't even use their software if I wanted to and just completely uneducated and unorganized staff that would call (even for my demo) Pros It was recommended by friends in the industry Cons That they are not available for Canadian users with QBO Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) We were unhappy with Jobbers lack of reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2025 Hi Megan, We are sorry for any inconvenience you have experienced with our team and product. Thanks for taking the time to share your feedback with us. We will share your review with the proper departments to ensure we are always providing the best assistance and quality. CP Christina P. CFO Environmental Services ### "Service AutoPilot -Invoice in bulk feature works great. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 10, 2024 Service AutoPilot was beneficial for automation of invoicing however it was not specifically tied to our industry and there were several glitches that occurred after being set up. Pros The automated invoicing-able to invoice everything with one click. Cons Syncing difficulties, having to duplicate invoice to reconcile on accounting software Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Needed more invoicing features and looked for scheduling options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 30, 2024 Hi Christina, Thank you kindly for taking the time to share your experience using Service Autopilot. Please feel free to reach out to our Support team should you need assistance with anything at all. For better quality, we will be sharing your feedback with the proper departments to ensure we are delivering the best product possible. Have a happy New Year! ES Elijah S. Owner Construction ### "Pretty good…" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 9, 2024 Good for maintenance Companies not design build Pros The routing/dispatch board that it has to route Cons The loading speeds, the bugs and the management of large projects was bad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2024 Hi Elijah! Thank you for the feedback. We are constantly working on bugs and speed issues to deliver the best quality possible. We will share your experience with the proper departments! KJ Kirk J. Estimator Construction ### "Pro SA Pilot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 It is a great product that helped my job tremendously. Pros The ease of use and efficiency is amazing Cons It is easy to bid maintenance but harder for construction Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2024 Thank you, Kirk, for the amazing review of our product! PG Patricia G. Manager Consumer Goods ### "HORRIBLE SOFTWARE COMPANY!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 22, 2024 Pros NOTHING, they are horrible! Cons THEY WERE HORRIBLE! SUPER HARD TO GET IN TOUCH WITH SOMEONE ESEPCIALLY WHEN YOU WANT TO CANCEL. ITS BEEN OVER 3 MONTHS I HAVE BEEN TRYING TO CANCEL WITH THEM. ITS RIDICULOUS, THEY ARE STILL CHARGING MY CARD AND I CANT GET IN TOUCH WITH ANYONE! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2024 Hi Patricia, We are sorry you've had a hard time getting in touch with someone from our team. We will forward this to the proper department and someone will contact you ASAP. IM I M. President Hospitality ### "Poor service, bug issues not resolved" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 3, 2024 Decline in service. Increases in pricing. Issues with software long, long hold times. Stuck with one credit card processor who increases prices. Pros Automations and forms are integrated so you would save some money there. Cons Quickbooks online integration did not work correctly and we had billing issues. The company was bought by a credit card processor so you no longer have a choice of processor - which means rate increases sneak in. The credit card company that bought SAP is not in the software business. This is a cash cow for them. The customer service gets worse by the year. I've been on hold for 40 minutes. This is not unusual. Be prepared to tie up your office. When they respond by email to a problem the issues is not always addressed and answers are not usually clear. I have been waiting for resolution on an issue for months. The testing is not good which is why the releases are buggy. They have a limited number of good reps who understand the business impact of the questions. This has always been the case which leads to delays in resolving problems. Due to poor management they had spam problems with Twillio this generated issues for the companies they have that were following the rules. I can no longer recommend this software. All this and they have increased prices. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Service Autopilot I can't remember details................ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2024 Hi there, Thanks for taking the time to share your experience with us. We will share your feedback with the proper departments so that we can improve our product. Please let us know if we can assist with anything in the meantime. TP Taylor P. Owner Consumer Services ### "Save yourself" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 22, 2024 Mobile app is horrible, lacking basic features. Support is horrible. They literally put out a new client screen and had to take it away because nothing worked. Pros Lots of bells and whistles. They advertisements on the website tdo not reflect actual use of software. Cons None of the bells and whistles work. Customer service sucks. Can't get a call back. Mobile app doesn't work, can't view estimates from the field. Can't see other contacts in field. Form capability looks like it's from the 90s. Made a new form section that only works on the new app that literally is the worst application I have ever seen from a field service software. Updates create more glitches than any noticeable upgrades. Reasons for choosing Service Autopilot The multiple functionality customizations bragged about on the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2024 Hi Taylor, We're sorry to hear your experience with SA hasn't been great. Please let us know if there's anything we can do to assist. Someone from our team will be in touch with you ASAP. [View all Reviews](https://www.capterra.com/p/122075/Service-Autopilot/reviews/) Popular comparisons [RealGreen vs Service Autopilot](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot)[Jobber vs Service Autopilot](https://www.capterra.com/compare/122075-127994/Service-Autopilot-vs-Jobber)[LawnPro vs Service Autopilot](https://www.capterra.com/compare/105508-122075/LawnPro-vs-Service-Autopilot)[ServiceTitan vs Service Autopilot](https://www.capterra.com/compare/122075-150053/Service-Autopilot-vs-ServiceTitan) [Housecall Pro vs Service Autopilot](https://www.capterra.com/compare/122075-140363/Service-Autopilot-vs-HouseCall-Pro)[SingleOps vs Service Autopilot](https://www.capterra.com/compare/122075-176935/Service-Autopilot-vs-SingleOps)[Verizon Connect vs Service Autopilot](https://www.capterra.com/compare/72551-122075/Fleetmatics-Work-vs-Service-Autopilot)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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