--- title: "Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Setmore the right Appointment Scheduling solution for you? Explore 960 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122035/SetMore/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Setmore 4.6 (960) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Setmore Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews RP Rachel P Office ManagerReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “Overall, integration and use of this program has been a simple transition.“ January 15, 2026 RD Renata D Permanent makeup artistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They unfortunately don’t generate financial reports and the POS integration is very limited“ October 28, 2024 RD Renata D Permanent makeup artistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform.“ October 28, 2024 MA MICHAEL A CLERICALWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING“ December 26, 2025 KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “I especially like the ability to create many tailored services and provide individual links for each.“ October 14, 2024 KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom.“ October 14, 2024 AC Anthony C University InternElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer administration, and payment processing.“ May 2, 2023 JS Jodee S Remedial Massage and HypnotherapyHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “So if the customer texts back to that number instead of my personal number I don't get the messages. “ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 960 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jared K. CMO Marketing and Advertising Used the software for: 2+ years ### "Setmore for Business" April 28, 2022 5.0 I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings. Pros It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it. Cons I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Setmore Its use and lack of UI learning curve Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Bookly](https://www.capterra.com/p/180137/Bookly/) The simplicity of the customer interface and my ability to add not just services and meetings but also courses if needed. Review Source Response from Setmore May 20, 2022 Hi Jared, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms. It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team DC Debbie C. Admin Education Management Used the software for: 2+ years ### "Setmore Review" June 7, 2026 5.0 Pros It is simple and very intuitive to use and to schedule our client. Easy to set up the repeat clients with the services, as well as the classes. Grateful that we could merge duplicate clients without having to deal with multiples. I also appreciate the many integration options they have, so we did not have to pay extra. Cons I do not have any issues, other than having to learn how to use the receptionist option to maximize our automation. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Bad customer service along with a cumbersome system. Review Source Response from Setmore October 8, 2026 Hi Debbie, Thank you so much for sharing your experience! We’re glad to hear that Setmore has made scheduling clients and classes simple for your team, and that features like client merging and our integrations have made things easier without adding extra costs. It's great that you haven’t run into any major issues. We hope you enjoy getting to know our Receptionist features and finding new ways to make your day-to-day even easier. If you ever need any assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. Julia, Community Team LS Lex S. OPS Consumer Services Used the software for: 1-2 years ### "Review Setmore " September 12, 2026 4.0 Pros It is easy to set up our client from another CRM, no issue importing or exporting customer information. Easily integrate other calendar in without any hiccups. Cons Took some time to understand how to set up reoccurring appt for our client. Will appreciate increasing the font on the calendar so it is easy to see. Perhaps give option to change the color? Review Source Response from Setmore October 8, 2026 Hi Lex, Thanks for sharing your review! We’re glad to hear importing and exporting client information and connecting your calendars has been straightforward. We appreciate you sharing your feedback on recurring appointments and calendar design. We’ll make sure your feedback around font size and colour options gets passed along to our team as we continue improving the app. If you ever need any assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. Julia, Community Team KAP Kim Alyse P. POSITIVE OUTCOMES PROFESSOR Professional Training & Coaching Used the software for: I used a free trial ### "I Didn't Set More with Detmore" June 26, 2025 3.0 I tried it for a few weeks. I was not happy with the results, so l upgraded my Microsoft to a business account. I am happier with MS Booking. Pros I liked the idea that I could have prospective clients schedule appointments with me. I thought this would work well for my business. Cons It did not synch easily with my personal Google calendar. Also, the fee was more than I wanted to pay. Review Source RP Rachel P. Office Manager Religious Institutions Used the software for: 1-2 years ### "Setmore helps to Get More Done!" January 15, 2026 4.0 Overall, integration and use of this program has been a simple transition. There are some initial learning curves but once you become familiar its a very simple and quick use program. Pros I like the customization of notifications and alerts, especially for appointments or events that require logging into another platform or software program. I also like being able to log daily tasks and notes to keep track of daily productivity. Cons The software can be finnicky, and requiring an update before smoothing out which can be inconvenient when trying to check schedule in a meeting or adding an appointment. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Missing appointments, cost too high, glitchy, and overall inability to flow with our work structure. Review Source Response from Setmore October 8, 2026 Hi Rachel, Thank you for taking the time to review Setmore! Thank you for sharing your feedback! We're glad to hear that Setmore has been a easy transition overall and that you find the notification customization, appointment alerts, and notes helpful for keeping track of your day. We also appreciate your feedback about the software being finnicky at times, particularly when you're trying to check your schedule or add an appointment during a meeting. We understand how inconvenient that can be, and I've shared your comments with our team so they can take them into consideration as we continue improving the experience. We're glad you've been able to get comfortable with Setmore and find it quick and easy to use once you've got familiar with the platform. If you need any assistance, do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Manager Sarah J. System Engineer Information Technology and Services Used the software for: 1-2 years ### "I love that Setmore is so simple to use" May 30, 2022 4.0 Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription. Pros My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings. Cons Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system. Switched from [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Overall, it's been a terrific and affordable tool to help me manage my business better, as I noted in my pros. It's simple to connect your company or service to social media so that people may book time with you without you having to be there. Review Source Response from Setmore June 3, 2022 Hi there Sarah, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team Keri K. Systems manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, lots of integrations available" July 25, 2022 5.0 I have loved setmore enough that I have recommended and even set it up for others Pros I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders. Cons Some areas may be improved by more customization options, but I’m pretty happy with what is already possible Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore The ease of use, app, and available integrations Review Source Response from Setmore August 1, 2022 Hi Keri, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need. We'll pass on your comments to the team. Julia, Community Team Gidon A. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent appointment maker" July 15, 2020 5.0 Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Pros Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Cons I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email. Reason for choosing Setmore it looked best to me. I started with free but quickly realized that the two way synch with Google Calendar was imperative Switched from [YouCanBookMe](https://www.capterra.com/p/163194/YouCanBookMe/) They changed their model or something. It was a while ago that I used them. Review Source Holly B. REALTOR® Designated Managing Broker Real Estate Used the software for: Less than 6 months ### "So far, so good!" January 8, 2020 5.0 So far so good. I reached out to support Via the chat feature and they were very helpful. Pros It’s easy to set up and get started. I tried others for a minute and never finished Cons Wish it synced with multiple calendars as I have 5. So I have to do some shifting around after people schedule an appointment; which can defeat the purpose sometime. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Setmore It comes with my HelloSells answering service subscription. Review Source Euripides S. Alternative Therapist - Massage Therapist Alternative Medicine Used the software for: Less than 6 months ### "Massage therapist" October 25, 2019 4.0 Pros The user interface and the android app is the best on the market Cons The features are lacking compared to other similar software Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore It just fits my current business needs. For another similar business I run, I have chosen other software. Review Source EE Elizabeth E. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Worse than useless " December 14, 2023 1.0 Terrible. It made my scheduling a nightmare. I spent so much time fielding questions from customers. No shows actually increased! Pros Ease of scheduling online - once I set customers up it was easy to schedule Cons Customer service is the worst I’ve ever experienced. “Live” chats left me hanging for hours, promised responses never arrived by email, phone calls were fobbed off with “send us an email “. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Difficulty with getting help to straighten out an issue after a change in their system Review Source Response from Setmore January 18, 2024 Hi Elizabeth, I'm sorry to hear you're not enjoying your time with us and you've not had a positive customer service experience. I'd like to look into this further, could you please reach out to me at moremagic@setmore.com and i'll be able to understand your experience and resolve any issues you're facing. Julia, Community Team RC Rory C. Owner Renewables & Environment Used the software for: Less than 6 months ### "If you visit customers in their homes then this is for you." August 20, 2020 5.0 Overall I find Setmore just really good. Pros This software gives my customers the ability to book my services online, pay for the appointment, get confirmation of the appointment and get reminders before the appointment. Customers find it easy to use, it gives them the confidence that they are dealing with a company that is on the ball. The best thing for me is that customers book me and I travel to their homes to service their woodburner and chimney. So many booking software companies assume customers come to you. Setmore know that some of us travel to customers. Cons Like all software, you have to play with it to get to function as you would like. It took me about a day of messing about, trying things out to see what did and what didn't work for me. I don't really see this as a con. If someone was very new at setting one of these booking softwares up, it may take a bit of time to get all the functions up and running. Doesn't take PayPal. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Setmore Setmore seemed to offer what I was looking for. i tried it and it works. Review Source RD Renata D. Permanent makeup artist Health, Wellness and Fitness Used the software for: 2+ years ### "Missing financial reports " October 28, 2024 4.0 I loved setmore! Their customer support is excellent and they are always releasing new features, but for my business it was very essential that we had the option to open/close register, make payroll and have reports. Pros Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform. Cons They unfortunately don’t generate financial reports and the POS integration is very limited Review Source Response from Setmore November 12, 2024 Hi Renata, Thank you for taking the time to review Setmore! Thrilled to hear that you love how easy the app is to use and you find it affordable. It's amazing to know that you think our customer support is excellent and we're essential for your business. I have passed on your feedback to the team for consideration regarding financial reports and POS. Julia, Community Team AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Optimize Your Calendar Management: An In-Depth Analysis of Setmore" June 4, 2023 5.0 I had the chance to use Setmore for scheduling and meeting management while working as an intern at the university's pharmaceutical research and development division. The software turned out to be a useful tool for planning and monitoring various research-related tasks. With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in efficient time management. The automatic reminders reduced no-shows and enhanced communication in general. All appointments were kept up to date across all devices thanks to Setmore's smooth interaction with well-known calendaring services. Overall, Setmore dramatically improved our appointment management procedures, increasing output and fostering effective departmental collaboration. Pros A number of benefits are available with Setmore for effective appointment management. Businesses may simply schedule and track appointments using its user-friendly interface, which lowers the possibility of multiple bookings and scheduling problems. Businesses may customize their scheduling procedure and simply link it with their website thanks to the software's adaptable booking page. In addition, Setmore offers automated reminders and notifications to decrease no-shows, and its extensive reporting and analytics capabilities provide insightful data on the efficiency of businesses. Setmore guarantees flexibility and accessibility for both clients and clients' businesses with its mobile app and connectivity with well-known calendar services. Cons Although Setmore has many advantages, there are also some disadvantages to take into account. One drawback is the absence of sophisticated customization possibilities, which might not be suitable for companies with intricate scheduling needs. Additionally, some users have mentioned that the software occasionally has bugs or speed problems. Despite the fact that these flaws are not serious and have little effect on Setmore's overall functionality, fixing them would improve both the software's usability and dependability. Review Source Response from Setmore June 6, 2023 Hi Angelica, Thank you for sharing your positive experience with Setmore! We're thrilled to hear that our software was able to streamline your appointment management procedures and improve collaboration within your department. Our goal is to provide a simple and efficient solution for scheduling and meeting management, and we're glad to see that we were able to deliver on that promise for you. We appreciate your feedback and hope to continue serving you in the future . In addition, we are constantly working to enhance our platform with new features and integrations to further streamline your workflow. Please don't hesitate to reach out to us if you have any suggestions or requests for improvement. Thank you again for choosing our service and trusting us with your scheduling needs. Michelle, Team Setmore. NL Nadine L. Multiple Business Owner Information Services Used the software for: 2+ years ### "Great diary booking platform" August 10, 2023 5.0 Pros Simple & easy to use, great features & value, much preferable over similar options like calendly Cons Happy with everything & been using it continuously for over 3 years Review Source Response from Setmore November 9, 2023 Hi Nadine, Thank you for taking the time to provide us with feedback. We're thrilled to hear that you think Setmore is simple, easy to use and offers great features. It's wonderful that you've been with us for over three years. We appreciate the support. As always, please feel free to reach out to help@setmore.com if you require any assistance. Julia, Community Team RS Rafael S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A easy to use and powerful scheduling app that integrates into my website and is free!" July 19, 2022 5.0 I'm always up to date and organized with my clients with Setmore. Thank you for this great program. Pros The scheduling feature and the price are what keep me here. Cons I haven't really encountered anything that I don't like. Reason for choosing Setmore It was the first one I tried and I hit a homerun with it. Review Source Response from Setmore August 1, 2022 Hi Rafael, Thank you for taking the time to review Setmore. Thrilled to hear that you think Setmore is easy-to-use and powerful and that you're enjoying the Free plan. It's so wonderful that you think you've hit a "home run" with the app. We'll make sure to pass on your comments to the team. Julia, Community Team MC Melanie C. Program Manager Education Management Used the software for: 1-2 years ### "Easy to Use Appointment Management Tool, Free Version of Setmore Meets All My Needs" October 16, 2019 5.0 My experience with Setmore has been outstanding. The free options have provided me with everything that I needed and things that I didn't know I needed, but love! I use Setmore every single day. Customers from various organizations can easily make appointments through the easy to use interface. I can customize the interface and corresponding emails. I can generate daily reports and schedules for my staff. I can look up customer information to follow up with customers. I can modify the availability of appointments. I am very excited to have found Setmore. One more thing, the customer service at Setmore is excellent. When I had an issue with reporting, the Setmore staff helped me immediately and gave me updates along the way. The Setmore staff followed up with me and made sure that everything was working well for me. A big thank you for the excellent customer service! Pros Setmore has been the perfect fit for what I need. I needed a way for an exclusive list of customers to make appointments, but I needed to be able to control when the appointment times were available based on a variable schedule. For instance, some Mondays appointments were available from 10am - 7pm and on other Mondays appointments were only available 12pm - 7pm. The free version of Setmore allows me to: customize the appointment dates/times available, allows me to embed the appointment schedule into a WordPress site, allows me to easily view and report appointment times, allows me to maintain a customer list, and even allows me the ability to customize messages to customers. Setmore has been the perfect appointment tool for my program and organization. Cons I love Setmore. If I had to pick one limitation it is that when I customize emails through Setmore, I have a set character limit that is just a few characters shy of the total message that I would like to send. I make due with the character limit, but my message would be a little better if I didn't have the character limit in place. Review Source JA Jamil A. supervisor Marketing and Advertising Used the software for: 6-12 months ### "Review of Setmore" May 10, 2023 5.0 if you want to make any blogs website then firebase also very best becausepersonaly i experiance it. Pros You can book appointments easily. This is the best app . Yes it is absolutely easy for beginners to master because it console is user friendly and it provides dummy coding so you don't need to create everything from scratch for more information watch this Cons Everything you need to develop software. Host git repos, review code, automate CI/CD, and use chats Review Source JN James N. Company Director Computer Software Used the software for: 6-12 months ### "Simplifying Appointment Scheduling with Setmore" February 15, 2023 5.0 I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some limitations to the free version, the basic features are still very useful and have helped me streamline my scheduling process. Pros I have been using Setmore to schedule appointments for my small business and overall, I have found it to be a helpful tool. The platform is easy to use and has a clean, intuitive interface. I appreciate the ability to customize my booking page with my business's branding, and the automated email and text reminders have helped reduce no-shows. Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule. Cons While the basic version of Setmore is free, some of the more advanced features, such as custom booking pages and payment processing, require a paid subscription. Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an appointment. Review Source Response from Setmore March 22, 2023 Hi James, Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy to use, helpful and think the app offers a clean, intuitive interface. It's great that you appreciate the brandable aspects of the booking page, the automated reminders and the ability to integrate your calendar with Google. We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass your cons onto our developers for consideration. Lastly, it's wonderful that you recommend us to other small business owners. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team TC Trevor C. Owner Environmental Services Used the software for: 2+ years ### "Good system to use but could expand it's services" August 11, 2020 4.0 We use this as an online ordering portal that connects our services to the technician who is doing the work. It is basically Online > client > select requirements > Set date and time > assign technician to service > add to calendar. The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet - hopefully one day), so there is a deal of double handling for us. You can do payments in this service which is great, but our first one was awkward and we were not sure of the success. It's not the programs fault, I think it was the fault of the external party. A few things are a bit clunky and not able to be customised, Im a believer everything should have an option to customise as every business has its own development requirements. Overall, we are long time users (years) and wont change systems now. Just waiting for this one to go through enhancements..... Please........ Pros Easy to use for all levels of system users. Looks good and professional. Great for basic businesses or education environments. Cons There are limitations depending on your own personal requirements. We do have to do work arounds to get it to fit our needs and it can be disappointing and frustrating. However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we like to use it for. I would love to see it expand as I think it has potential but some businesses would find this limiting. Reason for choosing Setmore For its functionality and price Review Source VR Verified Reviewer Assistant Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "An affordable scheduling software" June 23, 2022 5.0 Pros We used Setmore as a calendar scheduling software for our staff to book appointments on other staff's calendars. This allowed us to block out meeting times and made it simple for both the staff and the clients. Cons Sometimes we ran into glitches or bugs but support would always help us through it right away and an update tot he system usually followed pretty quickly. Review Source Response from Setmore June 24, 2022 Hi there, Thank you so much for taking the time to review Setmore! Thrilled to hear that you think Setmore is an affordable scheduling software. It's great that it helps makes scheduling simple for your team and your clients. We appreciate all feedback as it helps us improve our customers' experience. Delighted that our Product Experts were able to assist you with any bugs you faced. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Happy Scheduling! Julia, Community Team SL Susan L. Architectural Designer Architecture & Planning Used the software for: I used a free trial ### "Amazingly full-featured free app that schedules like a dream!" July 8, 2020 5.0 We live in a condominium community with shared amenities. When COVID-19 forced the closure of our fitness facility, we all understood and tried to make do without it. However, once our state started reopening again, we struggled with a way to reopen our gym -- especially since we had limited resources and ability to monitor and clean as frequently as was being dictated by the governor. Since "personal fitness sessions" were allowed, we devised a way that our residents would be able to "book the gym" - one at a time - to allow them to use it at their own risk (no special cleaning between uses) and be responsible for cleaning only the equipment they use. It worked marvelously!! And our residents are THRILLED to be able to go back into the gym to work out again, one at at time, without fearing that there will be other folks there huffing and puffing next to them on the treadmill. This powerful and intuitive little app completeley solved our problem and removed the hurdles of reopening the gym safely. 10-stars, Setmore!! Pros The ease with which we were able to set it up to suit our needs AND the amazing amount of control of the booking features that were available in even the free version. I'm dazzled by the functionality and accuracy with which this powerful little app keeps track of our users and their appointments. The user interface is very intuitive as well. Cons Nothing - I Googled "appointment booking app free" and Setmore came back as very highly-rated... I took a peek and had it set up for our needs within 15 minutes. From there, it was just a matter of tweaking the settings and booking policies to suit our needs. The only thing that was a TINY bit frustrating was an accidental "swipe" I made while editing a long paragraph of booking policies in the "Services" section on my mobile device that took me right back to the main screen and all my typing was lost! I gasped in horror, knowing it was my fault, but an autosave would've been awesome right then. I had to recreate the text (as I was composing it on the fly), and all was not lost - just my time. Review Source VR Verified Reviewer Owner Religious Institutions Used the software for: 1-2 years ### "Super Simple Booking System" August 26, 2022 5.0 Very good, I very much like this scheduling software. Pros This software is super simple and easy to use. It provides all the basic features necessary for booking appointments, taking payments and sending out reminders etc. I’m extremely pleased with it. Customer service is a breeze too. Plus the ease of integration with other apps is amazing. Cons I had no issues with this software for what I’m using it for. It meets my expectations. Review Source Response from Setmore September 23, 2022 Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think the software is super simple and easy to use. It's wonderful that you're extremely pleased with Setmore and the integrations we offer. We appreciate your support and if you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team rO renee O. dog groomer Veterinary Used the software for: 1-2 years ### "fetching grooms review of setmore" October 18, 2019 5.0 Setmore has been the main tool of record keeping for my business since i opened. I rely on it heavily. It has helped with lessening phone call duties by the online booking option, easy and fast SMS reminders for all clients, data entry is stored safe and secure for each individual client and visable with a few simple clicks of buttons and also has given me a professional looking receipt for my customers who have requested it. I am very happy with the product. Pros Setmore has been fantastic since i started using it 2 years ago. Its very basic which makes it super easy to use and to teach new employees to use. Theres not many areas you can make mistakes like overbooking or incorrect data entry so its very safe, when less thing to worry about as a small business owner. Cons The only things i could see improvement on is when you add extras to a customers bill it doesnt add it to the overall revenue, and same with giving discounts too. When you apply discounts to a customers bill it changes the prices for the receipt but for the total revenue it remains the non-discounted price. Id also love to have an option for the calendar weekly & daily view to have an 'all staff' option so that you can see all bookings for every staff member rather than having to change between staff constantly. Review Source MW Maia W. Marketing and Events Manager Food & Beverages Used the software for: 1-2 years ### "Instrumental to my business" October 14, 2019 5.0 We were setting appointments the old fashioned way in a calendar book. I knew I wanted an option that would allow me to set appointments from anywhere, be ause I spend a lot of time away from the store yet am usually the person interacting with customers. I also needed my appointment setting software to integrate with a crm. I found hubspot and the 2 work together very well. Seamlessly. I also added a slack integration to help me keep track of new bookings so I can set up our email reminders. They are more detailed than the automatic emails generated from setmore. But I still use the setmore emails to remind clients of their appointments. The fact that I cam use setmore for both regular appointments and to set up classes is perfect for my business. Pros Easy to use Integrates with my crm, mailchimp and slack Allows us to set appointments any time from anywhere Cons Automatic emails are not customizable. We had to set up separate emails to explain our process to our customers. It would be so amazing if I could use the setmore automatic email feature for all of that explaining. Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Setmore Provided me with the features I need. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.