# RedAlert NMX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RedAlert NMX Software - reviews, pricing plans, popular comparisons to other Fire Department products and more.

Source: https://www.capterra.com/p/121515/RedAlert-NMX

---

# 

 RedAlert NMX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RedAlert NMX

## What is RedAlert NMX?

Fire EMS tool that enables integrated management through NFIRS, Mobile, Property, GIS Mapping, Inspections, Personnel, and Scheduling.

## What is RedAlert NMX used for?

[Fire Department](https://www.capterra.com/fire-department-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RedAlert NMX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alpinesoftware.com/&name=RedAlert NMX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RedAlert NMX

4.5 (4)

VS.

[4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.5 (74)

Value For Money

1.0 (1)

Value For Money

4.4 (71)

Customer Service

3.7 (3)

Customer Service

4.6 (73)

## RedAlert NMX alternatives

[4.4 (22)](https://www.capterra.com/p/148299/CityReporter/reviews/)

Starting price

Contact vendor for pricing

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Highest Rated

[4.8 (9)](https://www.capterra.com/p/129172/CivicPlus/reviews/)

Starting price

Contact vendor for pricing

[4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/)

Starting price

$6.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Equipment Tracking

Track the location of specific equipment at all times

Event Calendar

A list of events with their respective dates

Facility Management

Manage the maintenance of building facilities

Records Management

Ability to record, store, update, and retrieve information

Scheduling

Plan availability and assign specific time slots for tasks and resources

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

RedAlert NMX 6 features

Track the location of specific equipment at all times

A list of events with their respective dates

Manage the maintenance of building facilities

Ability to record, store, update, and retrieve information

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

1.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.0 (1)

1.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

John P.

Fire Inspector

Government Administration

### "Absent Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 7, 2020

Poor communication and follow up to completing configurations.

Pros

System works great once completed to your specifications.

Cons

Very poor customer service. Never responds to emails for service. Constant follow up phone calls for status updates on projects. Very poor communication and follow up.

Alternatives considered

[ESO Scheduling](https://www.capterra.com/p/193121/ePro-Scheduler-Plus/)

Reasons for choosing RedAlert NMX

Product is good when it works/complete. We are 2-3 years of use and items still are not complete. Currently exploring a demo on another product to migrate away from.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

CHARLIE A.

Dispatcher

### "Horrible - not sure how they are still in business. No one calls back - over promise under deliver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 16, 2018

Pros

Software is easy to use. All the modules work together real well. I guess my issue is the customer service - horrible!

Cons

The customer service and support is the worst. If you want something done or added you should plan at least a year out. It may take that long for someone to call you back or actually get the item completed. When you see there booth at any show, just keep walking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Josh K.

### "Integration at its best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 23, 2016

We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. We would never go with any other software. Period. I recommend this to all my neighboring departments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Steve F.

FF

### "Best RMS Software ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 17, 2016

I would never go with any other company for my Fire Department's records and dispatching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)