# Page 23 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Sprout Social the right Social Media Marketing solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121447/Sprout-Social/reviews --- Sprout Social 4.4 (607) [View alternatives](https://www.capterra.com/p/121447/Sprout-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Sprout Social ## Showing most helpful reviews Showing 551-575 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Dallas M. Director of Interactive Marketing Marketing and Advertising Used the software for: 1-2 years ### "Sprout social" March 12, 2017 4.0 It's a great platform for gaining social insights and learning about your audience. Pros Scheduling Cons Cost Review Source JC Jamie C. Used the software for: Less than 6 months ### "Excellent social media management software for bigger agencies" February 2, 2017 5.0 I loved using Sprout Social. It was very easy to use and intuitive. A lot of great features and attractive interface. My only complaint is that it's pricey for smaller agencies. Cons No affordable plan for small agencies. Seems to be geared more toward larger agencies. Review Source VR Verified Reviewer inventory officer Food & Beverages Used the software for: Less than 6 months ### "SUCH HELPFUL APP" March 26, 2019 4.0 Pros I like that it is very easy for anyone to understand everything that Sprout shows upon logging in. We use this as our payroll system and as a first timer, I find it very user friendly as I was able to understand and use if immediately. Cons No unwanted experience using this app so far. Contented with all its features. And I guess any improvements in the future wont be a problem . Review Source MAC Mohamed Amine C. E-Reputation Manager Marketing and Advertising Used the software for: Less than 6 months ### "A great Social Media Management Solution" December 14, 2018 3.0 Overall my experience with Sprout Social was good, they provide excellent customer support and I enjoyed our webinars and phone calls with them, Pros It's great for managing brand accounts across multiple platforms simultaneously with neat features like Scheduling Instagram Posts and provides useful insights. Credit card payment is also a plus! Cons Like I said it's a good solution for managing multiple accounts but, it's not so great for monitoring specially on Facebook. To be fair I was informed that they no longer monitor Facebook, but our clients online presence on Facebook is very important. Review Source AR Aaron R. Used the software for: ### "Spout is an easy way to bring efficiency to your social media management" November 8, 2016 4.0 We use Sprout Social with our digital team to delegate and efficiently manage over 50 social media clients. While it is a little confusing to get up and going, once you've conquered the learning curve, it is a powerful to to make your team more efficient. Review Source EMB Erica M. B. Founder & Sexuality Educator Program Development Used the software for: I used a free trial ### "null" March 10, 2016 5.0 Review Source Francois-Regis A. Head Of Digital Marketing & CRM Marketing and Advertising Used the software for: I used a free trial ### "null" June 20, 2016 4.0 Review Source VR Verified Reviewer Content Marketer/Copywriter Sports Used the software for: Less than 6 months ### "Sprout Social Review" July 25, 2019 5.0 Pros My company used Sprout Social to impalement and execute a social media contest campaign in the month of April and saw high success. The tools available through Sprout helped us effortlessly market the campaign within Sprout. Cons I have no complaints about Sprout given our limited time with the software. Review Source CC Clare C. PR Account Manager Public Relations and Communications Used the software for: Less than 6 months ### "Uploading multiple photos " August 16, 2018 5.0 Pros Great, really easy to use and brilliant for scheduling for several clients. Cons I don't like that you can't upload multiple photos at once when scheduling posts. It's very time consuming. Review Source LR Lorena R. Social Media Coordinator Real Estate Used the software for: Less than 6 months ### "Nice suite of features" March 14, 2017 4.0 The number of social media platforms Sprout connects to is really amazing. Every single channel is easily managed through their feed. They've even made intuitive workarounds some of the more difficult APIs to make posting a breeze. Review Source HV Hardik V. Content Manager Marketing and Advertising Used the software for: Less than 6 months ### "A handy Social Management Tool" June 26, 2018 4.0 A great Social Management Tool but probably only handy for professionals who are dedicated and bought into the idea of Effective Social Strategy, could be a bit daunting to deal for people with very limited knowledge of CMS Pros Constant email follow up and in built support from team to make experience better Instagram Publishing Calendar Scheduling Mobile App Support Free Trial 30 days Access to best features and insights, Analytics Cons Costing could be a little out of range for SME Extra Advertising for buying new subscription Can be a little complex to understand at first Review Source HR Helen R. VP Media Production Used the software for: 6-12 months ### "Great for delivering campaigns on social media" October 4, 2019 5.0 It helped with social media marketing campaigns and helped us with the reporting understand the data. Pros Sprout social helps plan your content themes, it helps to see a larger view and allows you to track engagement and provides analysis reports. Cons Nothing. It was very easy to use and set up. We didn't have a negative experience with Sprout Social. Review Source CH Cortney H. Used the software for: ### "Great social media tool for agencies" January 14, 2017 5.0 Sprout Social is the best platform I've used for managing and monitoring social media. It is great for agencies with multiple clients and has tons of features. Cons Can be expensive for small agencies. Review Source SL Sumant L. Content Creator/ Social Media Marketer/ Guest Blogger Marketing and Advertising Used the software for: 6-12 months ### "Good for Social Media Analytics and Reports" July 31, 2018 5.0 Pros I have found this software very handy when we talk about engagement analysis and report generation. It has a very clean user interface to generate reports and get the desired data. Cons According to me, social media listening part feature is somewhat needed to upgrade in order to get a complete solution. Review Source cM claudia M. social media manager Public Relations and Communications Used the software for: Less than 6 months ### "Semplice e intuitivo" February 14, 2023 4.0 Pros Software semplice e intuitivo. Facile da usare anche per chi ha poca dimestichezza Cons Il software รจ completamente in lingua inglese Review Source TK Tomas K. CMO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Wonderful social monitoring tool" September 15, 2018 5.0 Pros Sprout Social rocks when it comes to finding social media advocates for your brand. It's also a very good publishing tool. Cons It is one of the many alternatives for social media management and analytics. Our team tried Sprout Social for 6 months but didn't stick with it at the end. Review Source LM Lauren M. eCommerce Manager Retail Used the software for: Less than 6 months ### "Great Social Tool for Start Ups" October 24, 2018 5.0 Pros I love the user interface is very easy to navigate and to use. I can quickly make a post and draft it into the calendar in order to review my monthly and weekly social schedule. It helps with planning social posts too and they have a feature where you can discover content in your industry! Cons I wish I could add notes to the calendar and print a monthly view of my social plan, or have a sharable link for other teams to be able to see my social plans in real time. Review Source CL Cindy L. Community Manager Computer Software Used the software for: Less than 6 months ### "Works great for multiple brands!" January 3, 2019 4.0 Easy to use for a first time Social Media manager Pros Love the calendar view which gives you a visual of the actual posts and being able to duplicate posts for other social networks. Cons Unfortunately you can'tt schedule auto publishing with more than one image or to Instagram stories. Hopefully this feature will come soon! Review Source JS Jacek S. Web Technical Consultant Information Technology and Services Used the software for: Less than 6 months ### "Social Media in a new robe" July 12, 2019 4.0 Pros One of our customers had used it, so I had a chance to manage it - what I think, it's an extraordinary tool to customize Instagram and Facebook data and display it easily on the site. Cons I find the deploying this to a site is made in an obsolete way, which should have been improved to the newest standards. Review Source RT Richard T. Inbound Marketing Manager Music Used the software for: Less than 6 months ### "Great social media manager" February 5, 2019 4.0 Pros Enjoyed using this tool for an overall social media manger. Cons Would like more deeper analytics and reporting. Review Source NR Natalia R. Insights Specialist Marketing and Advertising Used the software for: 6-12 months ### "Good platform, some of the data is not accurate" March 2, 2022 5.0 Pros It's easy to use and an easy way to have all platforms on one website Cons You can't select a specific window of time you want to compare the data to Review Source SW Shawn W. Music Entertainment Used the software for: Less than 6 months ### "Sprout no help" May 21, 2020 3.0 I didnt care too much for it at all boring scene of doing anything for music Pros Cheap price for help but no help it is not good sorry I cant say good about it at all dead end work for promo Cons I did not like it due to miscommunication no true facts on promotion contest rigged and keep taking money Review Source LP Lori P. Used the software for: ### "Easy and beautiful" February 2, 2012 4.0 I have been using SproutSocial for my business and it has boosted my customer relation a lot. Why I like it? - it creates easy and beautiful reports - it is affordable - You can compare yourself with your competitors - it is customizable Pros They give you give a 30 day trial on any of their services. Cons Some of the features are slow Review Source colleen G. Sports Consulting Health, Wellness and Fitness Used the software for: Less than 6 months ### "LOVE SPROUT SOCIAL!" April 21, 2017 5.0 I've been struggling with some of my social media management for my small business and sprout social has been a fantastic resource and helped me learn and be productive. Pros easy to use. great resource. lots of free resources. Cons nothing so far. Review Source MB Meredith B. Marketing & Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Sprout really helps with social marketing across all platforms. " February 1, 2018 5.0 Pros It's extremely easy to schedule posts ahead of time, which is very convenient for my schedule. I also love looking at the reports on how the posts did across all channels. That has been very beneficial for our team moving forward. Overall, the service is worth the price you pay up front. Cons Posting to Instagram is a little more difficult, seems like it should be streamlined more for the price you pay for this service. Review Source Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.