# Page 21 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Sprout Social the right Social Media Marketing solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121447/Sprout-Social/reviews --- Sprout Social 4.4 (607) [View alternatives](https://www.capterra.com/p/121447/Sprout-Social/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of Sprout Social ## Showing most helpful reviews Showing 501-525 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Kinga O. Contributing Writer Marketing and Advertising Used the software for: 6-12 months ### "OK, but there are better tools in the market" February 17, 2019 3.0 Pros Sprout Social is a machine, yes - it has a lot of features that social media teams are going to love. Also, they have great knowledge base and materials released on a regular basis. Cons It it not intuitive and I found it quite expensive - we've been switching to Kontentino also for better client's approval features. Review Source SQ Sofie Q. Marketing Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Quick Insights on Instagram performance" July 21, 2019 4.0 Pros It tracks engagement and provides smart insights on how to improve post performance. Cons It takes time to explore all functionality and you may not need all of it. Review Source VR Verified Reviewer Assistant Manager Consumer Goods Used the software for: I used a free trial ### "Social sprout " November 13, 2019 4.0 Overall, we’ve had a good experience with this, I’m unsure if we will continue using it though. Pros I like that employees can use social sprout to set up social media posts for my approval Cons Getting everyone set up on social sprout was a little difficult but now using it is quite easy. Review Source DR Darcell R. entrepreneur Apparel & Fashion Used the software for: I used a free trial ### "Connecting business & social networking" July 13, 2022 4.0 This product allows my company to connect business with social media. It also helps to reach my audience and in turn get more business prospects. Pros I love that the product helps with social media management. Cons I haven't had any problems thus far with it.. Review Source TM Toby M. Communications Specialist Telecommunications Used the software for: 6-12 months ### "Great tool" January 15, 2019 4.0 Pros Great social analytics and customisable reports Cons Limitations with Instagram posting such as posting multiple pictures, videos and stories Review Source BP Beth P. Marketing Executive Marketing and Advertising Used the software for: Less than 6 months ### "Sprout Social" December 4, 2022 5.0 Pros The ability to schedule and plan ahead is really simple and easy to use. The software is easy to get around and has everything you'd need it to do Cons I feel like the price of it is quite high however is worth it Review Source VR Verified Reviewer Professional Branding, Resume Writing, LinkedIn Profile Writing, Bios, Cover Letters, Google 5 Star Writing and Editing Used the software for: Less than 6 months ### "Automating Social Media Posts" June 20, 2019 5.0 Great! Pros Ability to connect all of my social profiles in one place. One article and it posts to all sites at one time. The greatest area is the platform dashboard is self-explanatory. Cons The pricing is a bit high but just one sales pays off quickly. Review Source Alfredo R. Project Manager Retail Used the software for: I used a free trial ### "Sprout Social is a great program to analyze social media trends" August 25, 2018 5.0 I've done social media analysis with sprout social and it worked just fine to know the information I wanted to compare. Pros Great UX. Customer service is great. IT has different analytical reports. Cons I couldn't integrate sprout with Vimeo. It doesn't have non default reports. Review Source VP Valerio P. Director Used the software for: Less than 6 months ### "Great user interface" December 15, 2017 4.0 Pros Great user interface. My favorite features are the reports, social listing tools (You can see who's interacting with your company or specific keywords you set up) and being able to 'check off' messages or notifications that you have seen or responded to already. Cons Sometimes there are bugs, which can cause functionality issues. Also, things like LinkedIn Showcase Pages, Youtube, Vimeo, LinkedIn groups, Facebook groups to name a few cannot be scheduled or automated. Review Source CN Caroline N. Editor Used the software for: Less than 6 months ### "Very frustrating at times" May 21, 2018 2.0 Pros This is a good tool for customer service as all the comments are in one location and it allows for regulated customer care. It is also a nice interface for usage. Cons The Instagram scheduling tool has a lot to be desired. The user still has to post at the scheduled time and this is then highly dependant on Wifi ... I realise this is connected to Instagram limitations, but it does not make scheduling easy... it really is doubling up on workload rather than a reduction. Review Source CM Chelsea M. Writer/Editor Used the software for: Less than 6 months ### "Much better than TweetDecking" April 1, 2018 5.0 Pros Sprout Social lets you queue up social media posts without relying on 20 different social media platforms. This in itself makes it worth it to me! Cons I wish it included YouTube since this is a very big part of our social media analytics. It is also a bit pricey for the budget. Review Source MY MONICA Y. Editor in Chief Used the software for: 6-12 months ### "Love the analytics option" October 5, 2017 5.0 Pros Easy to use Great analytics Great costumer support when you have a question The FAQ has answers to pretty much anything you need Cons I would make it mobile friendly. It is great on desktop but I am usually on the go and would love to be able to use it on my cell phone Review Source LN Linsay N. Group Support Legal Assistant Legal Services Used the software for: 1-2 years ### "Sprout review" April 4, 2019 4.0 Pros \- Doesn't take up a lot of space - Easy to use Cons \- Updates needed - Not very popular - limited options Review Source TR Taylor R. Social Media Specialist Marketing and Advertising Used the software for: Less than 6 months ### "sprout social review" March 2, 2022 5.0 Pros Sprout makes it easy to schedule content on different platforms Cons Sometimes the times that it recommends to post do not seem accurate Review Source AH Angela H. Social Marketing Manager Consumer Goods Used the software for: Less than 6 months ### "Overall, great software!" November 29, 2018 4.0 Customer service used to be more responsive... it takes a while to hear back from the customer support email. Pros This is the best social media management platform for working with teams -- it's easy to communicate internally through the platform and keep track of tasks. Reporting is also helpful, though I wish there were more options for representing the data. Cons The app is full of glitches. I'm not able to view my calendar, and each post often shows the same photo. Review Source VR Verified Reviewer Communications and Content Specialist Used the software for: Less than 6 months ### "Great scheduling tool" July 24, 2018 5.0 Pros Sprout is a great tool to schedule social posts and manage social media accounts. It's easy and affordable. Cons I wish Sprout had more features. The staff are also constantly contacting you. I appreciate the communication but its a LOT of emails. Review Source JP James P. Account Executive Used the software for: Less than 6 months ### "confusing software for social media management" September 22, 2017 3.0 Pros The built in analytics and data it had gave me very valuable insights when I was managing social media accounts Cons Confusing to use, not easy to learn at first, not intuitive enough, finding help or tutorials should be easier in the system Review Source SM Shaik M. Manager IT Information Technology and Services Used the software for: Less than 6 months ### "Best software to Manage Social Media" September 6, 2022 4.0 Pros Enjoying use of Social Sprout with Salesforce Marketing Cloud Cons Cost of the software and support for integration Review Source GT Gina T. Social Media Manager Computer Software Used the software for: 6-12 months ### "Sprout Social is a great semi-affordable social media management software" June 10, 2017 4.0 Pros Very simple to use, multiple platforms, user-friendly dashboard that allows you to see activity on all platforms at once. Cons Only can have 1 team member on the free version, paid versions can get pricey, no Instagram syncing Review Source SC Shelby C. Sr Interactive producer Marketing and Advertising Used the software for: 6-12 months ### "Not the biggest fan" December 7, 2020 3.0 Pros Social scheduling was fine, but didnt like how it made me do new posts for each channel. Reporting was amazing. Cons Too many repetitive tasks to schedule content on multiple channels. Booted users out when multiple logged in. Review Source VR Verified Reviewer Proofreader/Copy Editor/Researcher Marketing and Advertising Used the software for: Less than 6 months ### "Nothing special" September 13, 2018 3.0 This was a beginner's tool I used when I started doing social media posts. Pros I used this when starting to work in social media. It seemed like a good tool for beginners. Cons It is too expensive, and I could do much of what it offers on my own. Review Source AG Ashley G. Owner Public Relations and Communications Used the software for: 6-12 months ### "Quality software but overpriced for the everyday social media curator" January 14, 2020 4.0 Pros The features of the software are superior to others that I have used in the past. Extensive reporting and the functionality of the workflow are attractive when it comes to a social media management tool. Cons The least part of this software is the price. Review Source ED Edith D. Digital Content Coordinator Consumer Goods Used the software for: Less than 6 months ### "Very good service" December 12, 2016 5.0 I've been using Sprout Social since September 2016 and I really appreciate the customer service offered by this company. Excellent if you manage a lot of different facebook pages. Clear reports. Lots of updates and improvements. Pros Good integration of different social media. A+ customer service. Cons Has Instagram reports but not publishing yet, even though we are supposed to have it in the future. Hopefully, they can also integrate Pinterest in the future. Review Source Hannah F. Public Relations and Social Media Specialist Consumer Goods Used the software for: I used a free trial ### "Sprout for Business" February 20, 2019 5.0 Pros The ability to post, schedule and receive analytics for each post. It's also great for breaking down demographics and other analytics for social platforms. Cons The price is higher than most other scheduling tools. Review Source VR Verified Reviewer Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Social Listening Tool rocks! " April 5, 2019 5.0 Pros The social listening tool had helped me to get insights from social users. I have also used it to find social influencers. Cons It's kind of expensive for small companies. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.