# When I Work Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is When I Work the right Employee Scheduling solution for you? Explore 1291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121248/When-I-Work/reviews --- When I Work 4.5 (1291) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of When I Work Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Efficient employee scheduling tools 91% positive reviews out of 646 Most reviewers describe employee scheduling as streamlined, allowing shift swaps, time-off requests, and clear team coordination. Dakota L Administrative Associate, 11 - 50 employees. "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy for them to do it themselves without having a manager intervene." Frequent glitches and slowdowns 73% negative reviews out of 113 Most users report bugs and issues cause slow loading, app crashes, incorrect time logging, and unreliable performance. Yanina A Patient Care Coordinator, 11 - 50 employees. "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates." Intuitive interface and flexibility 94% positive reviews out of 271 Most reviewers find ease of use essential, praising the intuitive interface, customization, and quick learning curve. Delayed and excessive notifications 65% negative reviews out of 49 Most reviewers indicate notifications are often delayed, unreliable, or overwhelming, leading to missed updates and confusion. Zoe Z Receptionist, 51 - 200 employees. "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes." Mobile scheduling convenience 91% positive reviews out of 57 Most users report phone access to schedule enables real-time updates, shift management, and seamless communication. Justin B Medical Laboratory Scientist, 5,001 - 10,000 employees. "It is very user friendly and accurately depicts the current schedule; easy access from mobile device" Email notification limitations 44% negative reviews out of 45 Some reviewers describe email notifications as overwhelming, difficult to manage, and lacking flexibility for communication needs. ## Showing most helpful reviews Showing 1-25 of 1291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenica R. Administrative Assistant Education Management Used the software for: 6-12 months ### "Saves a lot of time " January 26, 2026 5.0 Overall, it is very positive and easy to use. In my role as Executive Assistant, it has saved me a lot of time to focus more on other tasks because the repetitive tasks are already taken care of by When I Work. This tool has saved me from miscommunication and scheduling conflicts many times. Pros Since employees could clearly see their schedules in real time, the app helped reduce scheduling conflicts and miscommunication. It also saves a lot of back and forth with the employees compared to manual scheduling. It is also user-friendly. Cons The overall look could use a little updating to achieve a modern look, similar to the apps and tools we use today. Review Source Response from When I Work February 5, 2026 Hi Jenica, Marcy here from the Care Team at When I Work. Thank you so much for taking the time to leave such a wonderful review. We are happy to hear that the app has made communicating Schedules easier for your team and that it has made the Scheduling process more streamlined. I also want to think you for the feedback on our design. We are always looking for ways to improve When I Work so we love getting to know how Users would like it to be displayed. Again, the time you took to leave this incredible review means so much to us. Please feel free to contact our Care Team anytime via this link: https://help.wheniwork.com/submit-a-ticket/, if you have any questions we can help with. Wishing you well, Jenica! Warmly, Marcy AL Angelina L. Staffing Manager Staffing and Recruiting Used the software for: 2+ years ### "When I Work is Awesome!" April 23, 2026 5.0 I love When I Work. I use it professionally as a scheduler of a Nursing team, as well as on the other side of the spectrum as a contractor with a marketing agency. I get to see the best of both worlds! Pros Value for Money: Unbeatable. It packs the features of five apps into one price point. Ease of Use: Very user-friendly! even my newest hires can coordinate it right off the bat! Time Tracking: Excellent native tracking with billable hours—no extra plugins needed. Team Collaboration: Top-tier. The Bottom Line: Best for teams that want to centralize everything and don't mind a few minutes of "learning the ropes." Cons I would like there to be a way to "not approve" requested hours in the "open shift requests". Currently, there is no way to remove them from there unless they are approved. Review Source Response from When I Work April 28, 2026 Hello Angelina, Thank you so much for taking the time to leave this review and for this high praise. We strive to offer the best value possible to help make Scheduling and Time Tracking easier for team's like yours. Have a wonderful day! VR Verified Reviewer Owner Veterinary Used the software for: Less than 6 months ### "When I work -didn’t work for me. " May 8, 2026 3.0 Not empressed with the platform and felt it was too much work compared to the implied benefits. Would not recommend. Pros Shared info with employees with ease, kept all staff aware of their scheduled work times and was easy to switch shifts if needed. Cons Cumbersome to use and takes too much time to get scheduled time set and set up was confusion central. Review Source Response from When I Work May 13, 2026 Hi there! Thanks so much for taking the time to leave this feedback. We are grateful you mentioned these points! We strive to provide the very best value and experience through continued product enhancements and outstanding service, and making the onboarding experience quicker and more efficient. Our team would also be happy to look into setting this up with you if you would like to submit a ticket athttps://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you so much, Marcy RM Rose M. General Manager Food & Beverages Used the software for: 6-12 months ### "When I work is the best" February 27, 2026 5.0 Works great I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts Pros The when I work app works great I like it because I can do my crew schedule anytime from home that way I don't have to go al the way to my store Cons Only this is like to leave nots in individual crew members schedule in stead of at the bottom this would b a great help Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) No longer using SQuare change to new pos system Review Source Response from When I Work March 3, 2026 Hi Rose, Marcy here from When I Work. Thank you so much for your feedback! We are happy to hear that When I Work is making it easier for your crew to receive and view their Schedules. Thanks again! Warmly, Marcy NC Natalie C. Night Nanny Provider Hospital & Health Care Used the software for: 2+ years ### "When I Work: Maximize your shifts! " April 8, 2026 4.0 I am a "night nanny" that helps new families with their newborn. I take the night shift so they can sleep. I appreciate being able to track my hours and make sure I don't have any conflicts in my schedule. It also makes it easy to get paid by the Nanny Organization I work for. Pros As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift. Cons Occasionally, the app freezes and I have to restart. Sometimes, it isn't the best about sending notifications for changes in a shift or a switch in times needed. Review Source Response from When I Work April 13, 2026 Hi Natalie, Shab here from When I Work. Thank you so much for your wonderful review! It's great to see that you are enjoying the many features of When I Work. Regarding the app freezing and notifications, the Customer Care team would love to assist you further if you can submit a ticket here: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Warmly, Shab TB Tina B. Unit Coordinatore Hospital & Health Care Used the software for: 1-2 years ### "WhenIWork2" April 27, 2026 5.0 I really liked When I work. You could sort by alpha and by shifts. Not to complicated to navigate. Pros It was easy to use and sorting shifts was easy to do. staff could be sorted by shift or alphabetical by last name. Cons often the drop shift/shift swap was confusing as to where they were located in the app. Especially if you didn't do it all the time. Review Source Response from When I Work April 28, 2026 Hello, We are pleased to hear you are enjoying the ease of use when creating and sorting Shifts. We strive to make When I Work a quick tool to pick up. Thank you as well, for your feedback regarding how Shift Requests could be more straightforward. We are always looking for ways to improve so this feedback is invaluable. Have a wonderful day! JS Juan S. Manager at Carwash Automotive Used the software for: 2+ years ### "Explendid Experience " April 24, 2026 5.0 I have found it very reliable using When I Work for my scheduling. It allows people to request time off or switch shifts without any issues. Pros Easy to use, it is a great way to stay on top scheduling. Great set of reminders about upcoming shifts Cons I have not found a single thing that I like the least. Overall, it has kept up with the correct adjustments since the start of our use Review Source Response from When I Work April 28, 2026 Hi there, Thank you so much for taking the time to leave this review and for this high praise. We are thrilled to hear you have had a great time with When I Work and that it has made scheduling easier for your team. Have a wonderful day! MS McKinley S. Operations Manager Real Estate Used the software for: Less than 6 months ### "Atlanta, GA business" March 21, 2026 4.0 I'm 30 days in using it and it only took about 3 days to get really used to it. Can't complain too muhc Pros Ease of use, team communication and time tracking (with the exception of lunch breaks not added in). I also like being able to color code it. Lastly, my employees requesting time off for entire or part time throughout the day is easy. Cons It doesn't factor in a lunch break. Most states require 30 minutes for more than 6 hours so just automatically factoring that in regardless if that actually clock out. 8 hours maybe 1 hour. Since that's normal. I don't schedule over 6 hours at this time so I haven't played with the lunch breaks. I'm sure it's simple to add just haven't looked into it. Review Source Response from When I Work March 23, 2026 Hi McKinley, Thank you so much for your feedback! We are happy to hear that you have had a positive experience with the app thus far. Please know we do offer different a few different options when it comes to breaks and scheduling specific breaks. Feel free to reach out to us at https://help.wheniwork.com/submit-a-ticket/ should you have any specific questions. Thanks again! Warmly, The When I Work Team JL JoAnna L. Executive Director Sports Used the software for: Less than 6 months ### "Fantastic scheduling and time-tracking tool for single and multiple location workplaces." April 23, 2026 5.0 Awesome! This is a fantastic and affordable scheduling and time-tracking tool for single and multiple location workplaces. Pros When I Work is a great tool for schedule creation and hour tracking. It also has a feature that allows staff who are working at off-site locations to clock in and out based on where they are physically located -- so a team member has to be at a certain location to report that they are starting work. It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips. Also, the pricing is AMAZING. You pay by the month based on the number of staff. It's super flexible up and down. Cons I do wish there were a way to tag some classes of employees as "must clock in/out" and others can be excused. Review Source Response from When I Work April 28, 2026 Hi JoAnna, Thank you so much for this high praise and for taking the time to leave us this review. We strive to make When I Work a great experience for all users, so it is fantastic to hear that these features are making scheduling and tracking Timesheets easier for your organization. We are always looking for ways to improve, so I especially appreciate the feedback on how being able to set some Users as exempt or unnecessary for clocking in would be helpful. Have a wonderful day! AR Amy R. Accounts Coordinator Food & Beverages Used the software for: 6-12 months ### "Student staff time challenge" April 23, 2026 4.0 We do really like this system and it is steps above what we were using in the past. I feel that this has been a time saver that allows our management staff to be on the floor instead of tied to the office. Pros This has been a game changer when we schedule our 145 students staff. It is easy to change and drop shifts as well as follow absences. Cons It has some features we don't use that cause some confusion. We deal with a lot of international student staff that take a little more time learning to navigate the system. Review Source Response from When I Work April 28, 2026 Hello Amy, Thank you so much for taking the time to leave this review. It is fantastic to hear that When I Work has made Scheduling easier for a large team. I also want to thank you for letting us know that hiding some of the features you do not use would help reduce confusion for you team. We are always looking for ways to improve so this feedback is invaluable. Have a wonderful day! CF Candy F. Operations Manager Telecommunications Used the software for: Less than 6 months ### "Best timeclock and payroll system out there" October 29, 2025 5.0 Love it! We all grasped it fairly quickly as it is super easy to use. The cost fits right into anyone budget. Our staff can utilize it from anywhere! Pros When I work is so easy to use. Doing payroll and agents asking for time off is incredibly easy! Managing our agents and their absences is a breeze! Its user friendly and every can easily access it from their desk top or their phones! Cons Nothing! Truly the easiest and fastest time clock system there is! No messy reports and no long wait times for time off approvals Switched from [VCC Live](https://www.capterra.com/p/167993/VCC-Live/) not what we were looking for on a daily platform Review Source Response from When I Work November 4, 2025 Hi Candy, Shab here from When I Work. Thank you for writing us a wonderful review! We are thrilled to see that your team learned the product quickly and that you have enjoyed our many features! We are so honored to have you with us! Thank you again for writing to us about your experience! Warmly, Shab VR Verified Reviewer Practice Manager Veterinary Used the software for: I used a free trial ### "When I work just didn't work for u." November 3, 2025 3.0 Pros The one thing that I did like about it was how easy it was to actually access the software. Once you are in your in that software. Cons The one things I liked the least was how jumbled the actual schedule looked once I put all people and shifts in there. Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) The price of the other became to be more than we could do. Review Source Response from When I Work November 4, 2025 Hi there, Shab here from When I Work. Thank you so much for writing us a review and giving us a try! We love to hear feedback and suggestions from our customers, as it helps us improve our product. We really appreciate you taking the time to try us out and provide us with your suggestions! Have a wonderful week! Warmly, Shab JR Jim R. MD Import and Export Used the software for: 6-12 months ### "Great App for planning workshifts" February 25, 2026 5.0 My overall experience with When I Work has been very positive. It makes scheduling quick and simple, and it’s easy to communicate with staff through the platform. The interface on the web is especially clear and user-friendly, which helps us save time every week. Our team finds it easy to check schedules, swap shifts, and stay updated. It has improved our organization and reduced confusion. The app could be slightly clearer, but overall it’s a reliable and efficient tool that has made workforce management much easier for our business. Pros Very easy implementing and also working with the system. The setup process was smooth and did not require much technical knowledge, which saved us a lot of time. The interface is clear, intuitive, and user-friendly. Our staff quickly learned how to use it without needing extensive training. It has improved our daily workflow and made several tasks more efficient. The system feels reliable and stable, and we have not experienced any major issues. Overall, it has been a very positive experience, and I would definitely recommend it to other companies looking for a simple and effective solution. Cons The app could be clearer to use, as the web page is much easier and more intuitive in use overall today!!! Review Source Response from When I Work March 12, 2026 Hi Jim, Dawn here from the team at When I Work. First and foremost, thank you so much for taking time out of your day to write such a detailed, thoughtful review. We truly appreciate the effort you have put into this! We love hearing how smooth the setup process was, how easy it was to implement, and how quickly your staff learned how to navigate the different features without needing extensive training. One of our main goals is to ensure you and your team can use the app without fuss. It's amazing to hear we have accomplished this. We are truly humbled by your sentiment. I've made sure to note your feedback about the mobile app being clearer to use. I can see how helpful it would be if it were similarly structured like the web app version. We do make updates often, and it's always helpful to hear where improvements can be made. Thank you again for utilizing When I Work and for leaving feedback. We love hearing your thoughts, so please feel free to reach out to us anytime! D TS Tanya S. Director of Operations Hospitality Used the software for: 2+ years ### "The best scheduling program on the market." October 30, 2025 5.0 I was introduced to When I Work five years ago and it has been a wonderful tool for all of my managers. Pros We are currently using the one I work program for all four of the hotels that I oversee. It is very easy to use and is the most effective way for us to communicate with our staff. We love that you can see if your employees have seen their schedule as well as verification of communication between team members in group chats. Staff members are able to ask for time off as well as switch shifts for clear documented communication to their managers. As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world. This program saves us so much time and eliminates all confusion and questions that a staff member may have about their schedule. Cons We do not have any complaints or suggestions. The only issues we have ever found with. It is overall user error when staff members changed their email address or turn off their notifications and pretend to not know their schedule. Review Source Response from When I Work November 4, 2025 Hi Tanya, Shab here from When I Work. Thank you so much for your wonderful review! We are so happy to see that When I Work has saved you a lot of time and that you have been with us for 5 years! WOW! Thank you for being a part of our When I Work family! Warmly, Shab VR Verified Reviewer Account Manager Food & Beverages Used the software for: 1-2 years ### "Easy-to-Use Scheduling Tool That Gets the Job Done" December 26, 2025 4.0 Overall, my experience with When I Work has been positive. It helped keep scheduling organized and reduced confusion around shifts and availability, making day-to-day work coordination much easier. Pros When I Work is very user-friendly and makes scheduling simple and clear. I liked how easy it was to view shifts, request time off, and communicate with the team all in one place. Cons Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan. Review Source Response from When I Work January 5, 2026 Hi there! Jake here from When I Work. Thank you for taking the time to leave this review. We sincerely appreciate your feedback! We are glad to hear When I Work has been easy to use and has helped to reduce confusion around your shifts and schedule. Please reach out to us anytime if you have questions about different features: https://help.wheniwork.com/submit-a-ticket/. We want to make sure your team is able to get the most of your account Thank you again for leaving us this review. Warmly, Jake JA Joseph A. Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "When I Work, A Scheduling Software for Large Teams" July 3, 2025 4.0 I had a good experience using When I Work due to the fact that it made scheduling easy and also employees ability to request time off and how easy it made it to create schedules for many different employees at one time. Pros Employee scheduling and communication were clear and easy to use at times. Had a good experience with onboarding employees. Cons I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate. Review Source Response from When I Work July 7, 2025 Hi Joseph, Lindsey here from When I Work. We appreciate you reaching out with this feedback! It’s wonderful to hear you've had a positive experience thus far and that the platform is eacy for both you and your employes to use! Please don't hesitate to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ if anything else comes up. Have a great day! VR Verified Reviewer Cook Food & Beverages Used the software for: 2+ years ### "A scheduling step up from a spreadsheet!" August 26, 2025 4.0 When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs, upcoming conflicts, etc. Pros When I Work is intuitive enough that everyone on our team, regardless of tech savvy or how they access it, can easily understand what there is to do. Cons Different users have reported running into different bugs. For instance, an overall weekly schedule displayed fine for one user, with the exception of one day (one where they were scheduled to work), where their app displayed "no shifts today". Review Source Response from When I Work August 28, 2025 Hi there, Hannah here with Customer Care at When I Work. I appreciate you taking the time to leave us a review! We are so glad to hear that When I Work has been easy for all of your team to use! It is our goal to make scheduling easier for our users. Thanks for the heads up about this scheduling behavior. Our Customer Care team would be happy to help you out. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! All the best, Hannah Paige F. Production team breakout team Printing Used the software for: 6-12 months ### "Making life easier " March 15, 2025 5.0 Overall the good out weighed the bad exponentially Pros Ease of the app. Makes your work schedule a no brainer. You can do so much more than just see when you work like messaging co-workers, projected and total hours, exact amount of your pay check and the projected year, request time off or more time, it's like having your boss in your pocket at all times. Cons My company relied solely on the app. So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy never being able to actually talk to someone and left wondering if they got the message Review Source SU Samantha U. Director Child Day Care Services Used the software for: I used a free trial ### "Great software!" June 6, 2025 5.0 Overall, I had a great experience with when I work. My team loves it. I love it. And we’re able to make sure that we’re fully staffed at all times Pros I’m able to schedule a year in advance. I also like that. If someone requests time off, it’s automatically sent to the people available to pick up the shift. Cons The app is not as easy to customize the schedules as much as it is online. Which is not really that big of a deal, but when I was initially getting it set up. I did have a hard time doing it within the app Review Source Response from When I Work June 9, 2025 Hi Samantha, Shab here from When I Work. We love to see that you are enjoying When I Work and the Time Off feature! If you need any assistance with customization, our Customer Care team would love to help, if you can please submit a ticket to us at https://help.wheniwork.com/submit-a-ticket/ and we'd be happy to help! Thank you! Warmly, Shab MN Matthew N. Assistant Director Education Management Used the software for: 6-12 months ### "Learning Center Uses WIW" October 29, 2025 5.0 It’s been nice seeing our team collaborate and swap shifts without needing us in the middle and it’s assisted with ensuring proper hours for payroll Pros It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees. Cons The limited version only has a limited number of active users allowed. Also, it’s hard to see changes to schedules even when an accident is made. Review Source Response from When I Work November 3, 2025 Hi Matthew, Thanks for leaving us a review! It is excellent to hear that When I Work has helped make shift coverage more efficient for your team. I understand that being able to correct mistakes on a schedule is important. You can view the shift history on each shift by selecting "edit," providing greater visibility for when and by whom changes were made. Thanks again for the review, and don't hesitate to reach out to our Care Team with any questions by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Best, Jake When I Work Care Team SM Sean M. Store director Retail Used the software for: 1-2 years ### "Great for scheduling" February 25, 2026 4.0 Good used at multiple companies and it is strait forward and easy to use. Love the hour tracking and pay tracking function Pros Ease of use. App and compiter app are great. Able to change schedules on the fly from anywhere overall great Cons Templates shared among schedules. Working for a company that shares 28 different locations not everyone assigns templates to designated stores would be noce to not see everones elses tamplates Review Source Response from When I Work February 26, 2026 Hi Sean, Shab here from When I Work. Thank you so much for your feedback! We absolutely love having you with us and being a part of your business. Thanks again! Warmly, Shab JB Josh B. Program Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "WhenIWork Has Changed Our Program" October 29, 2025 4.0 Overall a very positive experience. Staff that helped us launch were very helpful. Most beneficial thing for me was getting my hands on it and trying it out for myself and then communicating with staff on how to use it. Easy to pick up once you spend some time in it. Pros Puts all staff in one place, ease of scheduling, very powerful tool. Love that I can interact with staff and provide information both through desktop and app Cons It's a little bit of a steep learning curve but I would expect that with any software. One thing I'd like to see was the ability to view two specific schedules together instead of just one at a time or one with all other shifts as well. Also looking for ability to remove some schedules from my view. Review Source Response from When I Work November 4, 2025 Hi Josh, Shab here from When I Work. Thank you so much for taking the time to write us a review! It's awesome to see that you were able to find the value in the When I Work product and that it has been helpful to your team! Thank you for choosing us and taking the time to review our product. Warmly, Shab RB Richard B. Director Consumer Services Used the software for: 1-2 years ### "Fantastic company " February 25, 2026 5.0 10/10. I use When I Work fir all of our 5 businesses. The staff have this on their work phones and can see all customer details for their shifts Pros Great customer support. Always fast to respond and very knowledgeable . I will certainly be recommending Cons Nothing. It’s been a great service The layout and functionality of the dashboard is user friendly and self explanatory Review Source Response from When I Work February 26, 2026 Hi Richard, Shab here from When I Work. We love to see that you are enjoying When I Work! It's an honor to be a part of your 5 businesses! Thank you for being with us! Warmly, Shab MR Melany R. DSP Mental Health Care Used the software for: Less than 6 months ### "Pros and Cons to When I Work" October 29, 2025 4.0 Easy, organized, and I will be recommending this to others. My staff easily understands what they gave to do, and the locations for clocking in and out is very accurate Pros The customer service was amazing when i requested tutorials to provide my staff. They gave me video tutorials and links, their chat system isnt a Bot its a real person. They get back to you very fast. Very helpful. I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers Cons When i enter schedules 3 months out, i have to manually confirm each one to properly post them. Thats the most tedious thing, my "confirm all future shifts" button dosnt work Review Source Response from When I Work November 4, 2025 Hi Melany, Shab here from When I Work. Thank you kindly for writing us a review! It's amazing to hear that you have had a great experience with our Customer Care team - they really rock! Thank you for providing us with your review and experience! Warmly, Shab KS Kyshira S. Digital Content Creator Internet Used the software for: 1-2 years ### "Shift planning made less annoying" May 30, 2025 4.0 Pros Helps send schedules quick, people see shifts right away. Time tracking is basic but works. Good for small teams. Cons Bit messy to use at first, layout not that clear. Sends too many alerts. Free version cuts too much. Review Source Response from When I Work June 2, 2025 Hi Kyshira, Thank you so much for your honest feedback—we really appreciate you taking the time to share your experience with When I Work! We're so glad to hear that scheduling and time tracking have been helpful for your team, especially when it comes to quickly sharing shifts and keeping everyone informed. It’s great to know the core features are working well for your needs. That said, we hear you on the initial learning curve and the layout concerns. We’re always looking for ways to make the app more intuitive and user-friendly, so feedback like yours is incredibly valuable. The alert volume and limitations of the free version are also things we take seriously—we’ll be sure to pass this along to the right teams for further review. Thanks again for your insights and for using When I Work! Warmly, Dawn ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.